Customer Success Manager
- Hiring Organisation
- Bright Purple Resourcing
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
hire a Customer Success Manager to take full ownership of the post-sale customer journey. You will be the go-to for customers from onboarding through to long-term success, working directly with the CEO and playing a key role in shaping how customer experience scales as the business grows. … What you will be doing: Owning onboarding end-to-end, from handover to go-live with clear plans, timelines, and success metrics Delivering training, documentation, and setup to fully enable customers on the platform Managing escalations and resolving issues, working closely with support, product, and engineering Leading customer-facing delivery ...