126 to 150 of 152 Customer Engagement Jobs in the South East

triage workflows, and automated playbook logic based on operational experience. Collaborating with product managers to shape product strategy, roadmap priorities, and feature definitions. Conducting customer discovery sessions, interviews, and workshops with SOC teams to gather requirements and validate concepts. Creating realistic user personas, journey maps, and workflow diagrams that … align with industry frameworks (MITRE ATT&CK, NIST, ISO 27001) and SOC maturity models. Act as a trusted SOC and cyber defence expert in customer meetings, workshops, and solution design sessions. Support pre-sales engagements by articulating operational value, use cases, and real-world applicability. Deliver product demonstrations ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer service centres, and 24 river boat boarding points. Drawing on over 30 years of experience in urban public transport solutions, Indra will manage and evolve … Systems Engineer to join our Engineering team. This role is responsible for the analysis, design, integration, and delivery of complex systems, ensuring solutions meet customer requirements, technical standards, and project objectives. Working closely with customers, project managers, software and hardware engineers, and other technical stakeholders, the Systems Engineer will ...

just getting started. Join us to put AI to work for people. Job Description As a Staff AI Agent Engineer – Moveworks | Customer Deployment at Moveworks ServiceNow, you’ll be responsible for making customers successful with the Moveworks ServiceNow Platform by accelerating product adoption through various customer engagements. … critical, high-leverage technical individual that operates at the intersection of Customer Success, Product Management, and Engineering. Your primary mission is to translate complex customer business process challenges into innovative, high-impact AI solutions built on our platform. This role provides full-stack ownership of technical success, allowing ...

incident response engagements for customers who have experienced a cybersecurity attack. In this role, you will lead a team of Incident Response Consultants, running customer‐facing calls, providing detailed written updates via email, and determining the priorities of the investigation, delegating tasks accordingly to your team. You will also … needed. In this role, you will be accountable for ensuring that the appropriate actions have been taken by both your team and the customer to effectively neutralize the threat. Additionally, you will be tasked with conducting a thorough root cause analysis to determine the origin of the incident, including ...

commercially minded Vertical Market Strategy Leader to join our growing Global Market team. This is a unique opportunity to combine your understanding of customer needs, market trends and commercial strategy to help shape how Dematic grows across key industry sectors. Whether your experience comes from logistics, retail, warehousing, manufacturing … supply chain operations, project delivery, sales, marketing or warehouse automation, you'll play a key role in connecting customer challenges with the solutions that create value. Working closely with our Market Development Directors, Sales Leaders and Business Development teams, you'll help identify market opportunities, uncover customer insights ...

definition of the strategic direction and architectural governance of VodafoneThree's Network Services, Core and Infrastructure domains. It ensures alignment with business aspirations, customer experience goals, and commercial outcomes, while driving integration across Voice and Data core networks, Value Added Services, Messaging Platforms, Data Centres, Cloud, Automation … services strategy, adapting with future company aspirations. Support the development of Core, Infrastucture domain architecture and end-to-end network target architecture to optimise customer experience, performance, cost efficiency, and revenue potential. Typical deliverables - Strategy and High Level Architecture (HLA). Align on-prem/off-prem infrastructure strategy ...

talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact … business value. Working with engineers, architects, stakeholders and delivery teams, you will shape product direction, prioritise outcomes and ensure solutions are aligned to both customer and business needs. This role requires a commercially minded Product Owner who is comfortable working with ambiguity, exploring emerging technologies and identifying opportunities ...

talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement.We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading … creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities ...

thrives on creating exceptional retail experiences, optimising product visibility, and using data-driven insights to maximise performance. If you're passionate about retail, technology, customer experience, and merchandising excellence, love turning commercial priorities into impactful in-store experiences, and enjoy working with a wide network of stakeholders, this could … driving merchandising strategy, space planning, and retail execution across a diverse portfolio of locations. From product launches and retail activations to planogram management and customer journey optimisation, you'll ensure Samsung's products are presented consistently, effectively, and to the highest standard. WHAT YOULL ...

responsible for the implementation, configuration, migration, administration and optimisation of these services, helping customers maximise the value of their Microsoft investment. This is a customer-facing Professional Services role where you'll deliver technical projects, support solution implementations and work closely with customers to solve business challenges through technology. … helping organisations modernise the way they work. This role is remote-first, with monthly travel to our Meppershall office and occasional travel to customer sites. You'll be someone who enjoys solving complex technical problems, working directly with customers and taking ownership of delivery. You'll be confident explaining ...

video telematics and AI-powered fleet technology, as they continue to scale their Solutions Engineering team. This is an opportunity to step into a customer-facing technical role where you’ll work at the intersection of Sales, Product, and Engineering , helping design and deliver solutions that genuinely impact customers … grow your career in a high-growth SaaS/IoT environment — this role offers real exposure and progression. What you’ll be doing Supporting customer engagements by understanding technical and operational requirements Helping design end-to-end solutions across hardware, platform, and integrations Working closely with Sales to support ...

help develop innovative flight dynamics solutions, influence product direction, and collaborate with technical specialists to deliver high-quality software and services that meet evolving customer requirements. This is an excellent opportunity for someone who enjoys solving complex technical challenges, working closely with customers, and contributing to advanced space programmes … Design, develop, validate and maintain flight dynamics software for defence and space applications. Support business development activities by providing technical expertise during bids and customer engagements. Develop and specify flight dynamics algorithms to support operational software capabilities. Review flight dynamics designs, procedures and technical documentation. Capture, analyse and refine ...

working with a leading technology and consultancy organisation to recruit an experienced Azure Cloud Architect into its Infrastructure & Cloud team. This is a senior, customer-facing architecture role focused on the design, governance and assurance of complex cloud and infrastructure solutions across large-scale transformation programmes. The role will … scalable, resilient, supportable and commercially viable. It is less focused on hands-on engineering and more on strategic architecture, design assurance, technical leadership and customer engagement. The role You will be responsible for: Leading and chairing cloud and infrastructure Design Authority reviews Reviewing and approving High-Level ...

Drive proactive value creation: contribute to Strategy-to-Win (S2W) and country strategies ahead of RFQs, shifting stakeholders to proactive mode and positively influencing customer engagement.* Facilitate data-driven, value-based and market-relevant pricing through benchmarks, discount guardrails and margin-smart incentive frameworks jointly with Pricing, Contract Management … Sales.* Optimise offer scope with domain teams to maximise customer ROI and probability of success.* Shape negotiation strategy with Commercial Management and Technical Presales; represent techno-commercial logic credibly with customer CTO/CPO/CFO teams, supporting selected direct customer negotiations.* Industrialise reusable assets and share ...

incident response engagements for customers who have experienced a cybersecurity attack. In this role, you will lead a team of Incident Response Consultants, running customer-facing calls, providing detailed written updates via email, and determining the priorities of the investigation, delegating tasks accordingly to your team. In this role … will be accountable for ensuring that the appropriate actions have been taken by both your team and the customer to effectively neutralize the threat. Additionally, you will be tasked with conducting a thorough root cause analysis to determine the origin of the incident, including identifying whether any data exfiltration ...

opportunities, maximise value, and achieve their business goals whilst contributing to the growth of Ingram Micro's Cyber Security business. If you're ambitious, customer-focused, and motivated by delivering results, we'd love to hear from you. Core Responsibilities Build and develop strong relationships across an assigned partner … with vendors and internal teams to create mutually beneficial business outcomes. Develop account plans and identify new opportunities to increase revenue and profitability. Lead customer engagements, presentations, and business reviews. Support the achievement of revenue, margin, and partner growth objectives. Deliver an exceptional customer experience at every stage ...

roleCapgemini Engineering looking for an experienced Network & Security Architect (NSA) to design and deliver end-to-end network and security architecture solutions aligned with customer business and technology objectives.The role works closely with customers, delivery teams, vendors, and key stakeholders to define target architecture, provide technical leadership, and ensure … operational requirements are addressed.In this role you will play a key role in:Network & Security ArchitectureEnterprise Networking & Cloud ConnectivitySolution Design, Transformation & DeliveryPre-sales & Customer EngagementTechnical Governance & LeadershipYour profile10+ years of experience in enterprise networking, security, infrastructure, or solution architecture.5+ years of experience in network and security architecture rolesStrong enterprise ...

want to hear from you if you: Join Atech as an Azure Consultant and help shape the future of cloud transformation. You'll lead customer engagements from discovery to deployment, delivering best-practice Microsoft Azure solutions and onboarding clients to our Managed Services. You'll assess environments, recommend modernisation … strong focus on Microsoft Cloud in particular Microsoft Azure projects. Such as Landing Zone and AVD design and deployments Have experience leading and delivering customer workshops/engagements Can work on multiple projects simultaneously Are well versed in managing infrastructure life cycles using IaC (Terraform) Have experience writing robust ...

Airports Architecture organisation on broader architecture strategy, platform standards, and cross-product technical direction. Partner closely with Product Management to translate product roadmaps and customer needs into executable engineering plans, balancing scope, schedule, capacity, technical risk, and quality. Continuously improve Agile engineering practices, including backlog readiness, planning, estimation, sprint … engineering capacity and resource planning, including headcount, contractors, development budgets, and vendor relationships, and provide technical input into build, buy, or partner decisions. Support customer engagements, technical escalations, bids, deployments, and major production issues when engineering leadership is required. Coach and develop individual contributors, establish clear expectations and accountability ...

Role Overview The Senior Broadcast Systems Engineer (Pre-Sales), EMEA is a strategic, customer-facing technical leader within NETGEAR's growing Broadcast business. Combining deep expertise in IP networking and broadcast workflows with strong commercial awareness, you will support partners, influence solution design, and drive adoption of NETGEAR solutions … workflows including AES67, Dante, Ravenna, SMPTE ST 2110, NDI, and IPMX Build and maintain lab environments, testbeds, and demos for validation, partner enablement, and customer engagements Partner with Sales, Business Development, and Alliances to drive technical win strategies and shape solution design early in the sales cycle Deliver technical ...

performance work environment. Lead and oversee complex infrastructure penetration tests ensuring that they are conducted thoroughly and in accordance with project requirement. Leading onsite customer engagements and serving as the technical authority on CHECK engagements. Review and validate the work of team members to ensure accuracy and thoroughness. Prepare … Looking For Experience: Significant experience in penetration testing, including network, web application and internal penetration testing as well as experience of leading customer engagements on-site. Communication: Strong verbal and written skills for stakeholder management, collaboration and administration duties Independence: Ability to work independently or as part ...

role. We're looking for someone who can build trusted relationships, influence stakeholders, drive initiatives into action and confidently engage in both partner and customer-facing sales conversations. What You'll Do: Develop and execute joint growth plans with Softcat Build strong relationships across sales, technical and leadership teams … Drive enablement programmes that increase seller confidence and capability Support and occasionally lead customer engagements and sales opportunities Identify, develop and accelerate pipeline opportunities Execute strategic growth initiatives and campaigns Coordinate resources across Extreme to deliver outstanding partner and customer experiences Maintain forecast visibility and support revenue growth ...

IR35 We are seeking a Change and Adoption Manager to join a world-leading global software and digital media pioneer. You will support enterprise customer engagements by designing and executing tailored Organisational Change Management strategies. Your goal will be to drive end-user adoption of market-leading MarTech, digital … blue-chip clients realise maximum value from their digital transformation investments. Key Responsibilities Develop and execute comprehensive OCM strategies and adoption roadmaps aligned with customer business objectives and platform implementations. Conduct organisational readiness assessments, stakeholder analysis and change impact assessments to evaluate client maturity. Design and deliver tailored training ...

Network Architect, Home-based with client travel We are looking for an experienced, customer-focused Network Architect with strong Juniper expertise to join our Professional Services team. This is an opportunity to lead the design and delivery of enterprise networking solutions built around Juniper Networks and Juniper Mist, spanning … resilient network solutions. From technical discovery and solution design through to implementation and operational handover, youll play a key role in delivering successful customer outcomes. Working across Professional Services, Pre-Sales and Operations, youll also support bids and customer engagements, lead technical workshops and help drive best practice ...

this job, and what is expected of candidates Make an application by clicking on the Apply button. We are looking for an experienced, customer-focused Network Architect with strong Juniper expertise to join our Professional Services team. This is an opportunity to lead the design and delivery of enterprise … resilient network solutions. From technical discovery and solution design through to implementation and operational handover, you'll play a key role in delivering successful customer outcomes. Working across Professional Services, Pre-Sales and Operations, you'll also support bids and customer engagements, lead technical workshops and help drive ...