76 to 100 of 301 Customer Engagement Jobs in the South East

projects in Agile methodology Experience in retail and ecommerce domain must Experience in 3rd party integrations to deliver specialized ecommerce capabilities Experience in good customer facing and negotiation skill Experience in managing digital eCommerce engagements Expertise in integrated tracking and reporting using Jira and Confluence Expertise in program management … including scope schedule risk and cost management Strong customer engagement and stakeholder management skills Effective Communication and presentation skills Experience in handing multiple scrum teams for program delivery Responsibilities: Customer Management and engagement with diverse stakeholders Understand the requirements conceptualize execution model and deliver the product … as per customer stated metrics Project planning scheduling monitoring and control Scope dependency risk change control management Status reporting Internal and External More ❯

the forefront of innovation in one of the most critical parts of the global economy. We’re seeking our first Community Specialist to drive engagement, growth, and brand affinity across Termgrid’s expanding user base. This role is designed for someone who is creative and thrives on building authentic … relationships, celebrating customer successes, and creating a vibrant, connected ecosystem around a category-defining platform. As Community Manager, you will: Engage with our growing community of users and brand advocates to strengthen relationships, increase adoption, and expand reach. Collaborate with Sales, Marketing, and Product teams to design and execute … campaigns that drive user engagement, generate leads, and celebrate customer milestones. Serve as the voice of the user within Termgrid, surfacing feedback, ideas, and insights that shape product direction and customer experience. Why should you consider Termgrid? The Mission: Long-term success at Termgrid means we’ll More ❯

the forefront of innovation in one of the most critical parts of the global economy. We’re seeking our first Community Specialist to drive engagement, growth, and brand affinity across Termgrid’s expanding user base. This role is designed for someone who is creative and thrives on building authentic … relationships, celebrating customer successes, and creating a vibrant, connected ecosystem around a category-defining platform. As Community Manager, you will: Engage with our growing community of users and brand advocates to strengthen relationships, increase adoption, and expand reach. Collaborate with Sales, Marketing, and Product teams to design and execute … campaigns that drive user engagement, generate leads, and celebrate customer milestones. Serve as the voice of the user within Termgrid, surfacing feedback, ideas, and insights that shape product direction and customer experience. Why should you consider Termgrid? The Mission: Long-term success at Termgrid means we’ll More ❯

shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Data Analyst will help the business to understand customer needs and behaviours through the analysis of complex data sets and subsequent translation into meaningful, shareable insights and stories. This role will be hands … inform the optimisation of products and features. As a Data Analyst, you will: Monitor and report on key KPIs. Deep-dive (using SQL) into customer data to provide product teams with detailed customer analysis. Be hands-on with building visualisations in Tableau. Identify data requirements, working with international … data teams to ensure data is cleansed and prepared. Support with the identification of new and innovative ways to leverage data to deliver new customer engagement opportunities, optimise channels and deliver economic efficiency. Deliver enhanced customer profiling and segmentation. Measure the effectiveness of customer-facing products More ❯

shopping, smart data and intelligence, marketing and sales, POS technology and payment solutions. The role The Data Analyst will help the business to understand customer needs and behaviours through the analysis of complex data sets and subsequent translation into meaningful, shareable insights and stories. This role will be hands … inform the optimisation of products and features. As a Data Analyst, you will: Monitor and report on key KPIs. Deep-dive (using SQL) into customer data to provide product teams with detailed customer analysis. Be hands-on with building visualisations in Tableau. Identify data requirements, working with international … data teams to ensure data is cleansed and prepared. Support with the identification of new and innovative ways to leverage data to deliver new customer engagement opportunities, optimise channels and deliver economic efficiency. Deliver enhanced customer profiling and segmentation. Measure the effectiveness of customer-facing products More ❯

an exciting role within the Client Services Team. The post holder will be required to support in retaining and growing a portfolio of strategic customer accounts and developing strong customer relationships. The successful candidate will aid on key customer engagement, contract retention, upselling and cross-selling … of any issues. Contribute to monthly Account Management meetings. Assist in the process of new meter installations with clients and contractors. Support in tracking customer debt positions, ensuring any issues around late payment are resolved. Read and comply with the company’s Health and Safety Policy; taking reasonable care … others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Essential: Background in Account Management or Customer Services Have excellent communication skills for dealing with customers, contractors and other team members. Be self-motivated and able to work as part of More ❯

an exciting role within the Client Services Team. The post holder will be required to support in retaining and growing a portfolio of strategic customer accounts and developing strong customer relationships. The successful candidate will aid on key customer engagement, contract retention, upselling and cross-selling … of any issues. Contribute to monthly Account Management meetings. Assist in the process of new meter installations with clients and contractors. Support in tracking customer debt positions, ensuring any issues around late payment are resolved. Read and comply with the company’s Health and Safety Policy; taking reasonable care … others; co-operate with managers and other employees in fulfilling our objectives and statutory duties. Experience and Qualifications Essential: Background in Account Management or Customer Services Have excellent communication skills for dealing with customers, contractors and other team members. Be self-motivated and able to work as part of More ❯

Job Purpose We are seeking a skilled and motivated CRM IT Project Manager to lead the delivery of a new or enhanced Customer Relationship Management (CRM) system within a higher education or public sector environment. This role will be responsible for managing the end-to-end implementation, ensuring the … system aligns with organizational goals and supports improved service delivery, customer engagement, and operational efficiency. Key Responsibilities Lead the planning, execution, and delivery of CRM-related IT projects across the organization. Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders. Manage project budgets, timelines, resources … Strong documentation, reporting, and presentation skills. Desirable Qualifications PRINCE2 Practitioner, Agile PM, or PMP certification. ITIL Foundation or other service management qualifications. Knowledge of customer service operations or citizen engagement strategies in the higher education or public sector. More ❯

Job Purpose We are seeking a skilled and motivated CRM IT Project Manager to lead the delivery of a new or enhanced Customer Relationship Management (CRM) system within a higher education or public sector environment. This role will be responsible for managing the end-to-end implementation, ensuring the … system aligns with organizational goals and supports improved service delivery, customer engagement, and operational efficiency. Key Responsibilities Lead the planning, execution, and delivery of CRM-related IT projects across the organization. Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders. Manage project budgets, timelines, resources … Strong documentation, reporting, and presentation skills. Desirable Qualifications PRINCE2 Practitioner, Agile PM, or PMP certification. ITIL Foundation or other service management qualifications. Knowledge of customer service operations or citizen engagement strategies in the higher education or public sector. More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role : You … will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : Showing a good understanding of fraud and risk management, relating it to products and service within the firm Understanding customer use cases and requirements and in turn apply best More ❯

Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud … and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role : You … will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : Showing a good understanding of fraud and risk management, relating it to products and service within the firm Understanding customer use cases and requirements and in turn apply best More ❯

the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional … looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing … and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and deliver improvements across customer touchpoints to enhance the user journey and drive conversion. Work with Sales and Marketing managers to enrich and extend our prospect data and get More ❯

Solutions Architect Omnichannel/Customer experience 6-month contract Fully Remote My Customer is looking for a Solutions Architect to own and evolve their omnichannel commerce and customer engagement platforms. In this key role, you ll work at the intersection of business innovation and technology execution … Architecture for B2C Commerce: Take IT ownership of their omnichannel and marketplace ecosystem, continuously evolving the tools and platforms that power digital retail and customer experiences. Turn Ideas Into Reality: Partner with business teams to understand goals and pain points, then design and deliver IT solutions that move the … needle from personalized marketing to seamless shopping experiences. Champion Customer-Centric Innovation: Identify opportunities to enhance customer journeys through smarter processes and technologies and take accountability for implementing them end to end. Define and Measure Impact: Evaluate the business value of new solutions and ensure success metrics are More ❯

Solutions Architect - Omnichannel/Customer experience - 6-month contract - Fully Remote My Customer is looking for a Solutions Architect to own and evolve their omnichannel commerce and customer engagement platforms. In this key role, you'll work at the intersection of business innovation and technology execution … Architecture for B2C Commerce: Take IT ownership of their omnichannel and marketplace ecosystem, continuously evolving the tools and platforms that power digital retail and customer experiences.' • Turn Ideas Into Reality: Partner with business teams to understand goals and pain points, then design and deliver IT solutions that move the … needle—from personalized marketing to seamless shopping experiences.' • Champion Customer-Centric Innovation: Identify opportunities to enhance customer journeys through smarter processes and technologies and take accountability for implementing them end to end.' • Define and Measure Impact: Evaluate the business value of new solutions and ensure success metrics are More ❯

Solutions Architect – Omnichannel/Customer experience – 6-month contract – Fully Remote My Customer is looking for a Solutions Architect to own and evolve their omnichannel commerce and customer engagement platforms. In this key role, you’ll work at the intersection of business innovation and technology execution … Architecture for B2C Commerce: Take IT ownership of their omnichannel and marketplace ecosystem, continuously evolving the tools and platforms that power digital retail and customer experiences. Turn Ideas Into Reality: Partner with business teams to understand goals and pain points, then design and deliver IT solutions that move the … needle—from personalized marketing to seamless shopping experiences. Champion Customer-Centric Innovation: Identify opportunities to enhance customer journeys through smarter processes and technologies and take accountability for implementing them end to end. Define and Measure Impact: Evaluate the business value of new solutions and ensure success metrics are More ❯

CDS Vacancy Description Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to L3 IT Solutions Technician standard. Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions. Customer Engagement: Build and maintain strong customer relationships, handle escalations, and … ensure a high level of customer satisfaction. Commissioning Solutions: Work on the delivery and implementation of high-end IT systems. Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business. Key Details Vacancy Title L3 IT Technical Field Engineer Apprentice Employer Description At Hewlett Packard Enterprise (HPE … we believe in advancing edge-to-cloud solutions to help businesses succeed. Our subsidiary, HPE Customer Delivery Services (HPE CDS), supports HPE's offerings, and we're excited to welcome passionate apprentices to our two-year apprenticeship programme. Vacancy Location Park Way Newbury RG14 1DJ Wage Frequency Custom Number More ❯

Agents, and integrations with other systems. Collaborate with Agile delivery teams and contribute to CI/CD pipelines. Provide technical advice and support for customer success. This role offers the chance to expand your expertise in Power Platform and D365 solutions. You'll work on diverse projects, from implementing … out-of-the-box D365 CE applications to creating tailored Power Platform solutions, including Power Pages and AI-driven innovations using Copilot. Our varied customer base includes organisations at different stages of their low-code journey, providing opportunities to deliver impactful and customised experiences. As a member of the … of a larger team and expand your knowledge and experience. Qualifications Essential Proficiency with Microsoft Data verse and model-driven apps. Strong communication and customer engagement skills. Agile methodology experience. Eligibility for UK Security Clearance. Certifications (PL-900, PL-400, MB-910) Desirable D365 CE application configuration experience More ❯

Agents, and integrations with other systems. Collaborate with Agile delivery teams and contribute to CI/CD pipelines. Provide technical advice and support for customer success. This role offers the chance to expand your expertise in Power Platform and D365 solutions. You'll work on diverse projects, from implementing … out-of-the-box D365 CE applications to creating tailored Power Platform solutions, including Power Pages and AI-driven innovations using Copilot. Our varied customer base includes organisations at different stages of their low-code journey, providing opportunities to deliver impactful and customised experiences. As a member of the … of a larger team and expand your knowledge and experience. Qualifications Essential Proficiency with Microsoft Data verse and model-driven apps. Strong communication and customer engagement skills. Agile methodology experience. Eligibility for UK Security Clearance. Certifications (PL-900, PL-400, MB-910) Desirable D365 CE application configuration experience More ❯

/Hybrid KEY ACCOUNTABILITIES/ROLE PURPOSE To build strategic relationships with new and existing customers, creating incremental sales by advocating for Ultima’s customer portfolio. Solution Specialists work collaboratively with the account team and are responsible for the business opportunity until it is contracted, ensuring a smooth transition … into delivery/transaction. You are excited by the opportunity to add value to the customer and are keen to share relevant insights and knowledge so the customer wants to meet with you. You build strong rapport by consulting with the customer to understand what their objectives … realistic & time bound objectives against which the incumbent’s performance will be assessed. Sales Cycle Management: Oversee key aspects of the sales cycle, from customer engagement through to deal closure and handover to delivery. Achieve Targets: Meet or exceed annual gross margin targets as set by Ultima at More ❯

/Hybrid KEY ACCOUNTABILITIES/ROLE PURPOSE To build strategic relationships with new and existing customers, creating incremental sales by advocating for Ultima’s customer portfolio. Solution Specialists work collaboratively with the account team and are responsible for the business opportunity until it is contracted, ensuring a smooth transition … into delivery/transaction. You are excited by the opportunity to add value to the customer and are keen to share relevant insights and knowledge so the customer wants to meet with you. You build strong rapport by consulting with the customer to understand what their objectives … realistic & time bound objectives against which the incumbent’s performance will be assessed. Sales Cycle Management: Oversee key aspects of the sales cycle, from customer engagement through to deal closure and handover to delivery. Achieve Targets: Meet or exceed annual gross margin targets as set by Ultima at More ❯

/Hybrid KEY ACCOUNTABILITIES/ROLE PURPOSE To build strategic relationships with new and existing customers, creating incremental sales by advocating for Ultima’s customer portfolio. Solution Specialists work collaboratively with the account team and are responsible for the business opportunity until it is contracted, ensuring a smooth transition … into delivery/transaction. You are excited by the opportunity to add value to the customer and are keen to share relevant insights and knowledge so the customer wants to meet with you. You build strong rapport by consulting with the customer to understand what their objectives … realistic & time bound objectives against which the incumbent’s performance will be assessed. Sales Cycle Management: Oversee key aspects of the sales cycle, from customer engagement through to deal closure and handover to delivery. Achieve Targets: Meet or exceed annual gross margin targets as set by Ultima at More ❯

/Hybrid KEY ACCOUNTABILITIES/ROLE PURPOSE To build strategic relationships with new and existing customers, creating incremental sales by advocating for Ultima’s customer portfolio. Solution Specialists work collaboratively with the account team and are responsible for the business opportunity until it is contracted, ensuring a smooth transition … into delivery/transaction. You are excited by the opportunity to add value to the customer and are keen to share relevant insights and knowledge so the customer wants to meet with you. You build strong rapport by consulting with the customer to understand what their objectives … realistic & time bound objectives against which the incumbent’s performance will be assessed. Sales Cycle Management: Oversee key aspects of the sales cycle, from customer engagement through to deal closure and handover to delivery. Achieve Targets: Meet or exceed annual gross margin targets as set by Ultima at More ❯

from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry” Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital customer … execution of all data science and analytics initiatives. Reporting to the executive team, you will ensure data is leveraged to drive business growth, improve customer experience, and enable operational excellence across the organisation. Key Responsibilities Develop and execute a comprehensive data science and analytics strategy aligned with business goals. … a culture of innovation and continuous learning. Oversee the end-to-end delivery of advanced analytics, machine learning, and decision support systems to improve customer engagement, retention, and revenue generation. Establish robust data governance, quality, and compliance frameworks, ensuring the integrity and security of all data assets. Collaborate More ❯

from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry” Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital customer … execution of all data science and analytics initiatives. Reporting to the executive team, you will ensure data is leveraged to drive business growth, improve customer experience, and enable operational excellence across the organisation. Key Responsibilities Develop and execute a comprehensive data science and analytics strategy aligned with business goals. … a culture of innovation and continuous learning. Oversee the end-to-end delivery of advanced analytics, machine learning, and decision support systems to improve customer engagement, retention, and revenue generation. Establish robust data governance, quality, and compliance frameworks, ensuring the integrity and security of all data assets. Collaborate More ❯

collaboration with a Client Executive on (an) existing client(s) to position, develop, and sell solutions that meet Client(s) business requirements and drive customer outcomes. The Business Developer will evangelize the Orange SVPs, Strategy, and Vision both to internal and external stakeholders. They will, when relevant, align and … opportunities Where applicable, closely collaborate with the European Sales Development Representatives (SDRs) to drive specific Outbound Lead generation campaigns Qualify and develop opportunities: Gather customer/business requirements and assess competitive landscape Set Commercial strategy to maximize chances to win or qualify out early in the process Engage with … relevant customer stakeholders and/or in collaboration with Client Executive Develop solutions with customer and partners in collaboration with Solution Leads and/or Experts. Lead and own the creation of proposals: Co-ordinate and steer the bid team to the winning design defined disruptive and agile More ❯