51 to 75 of 108 Incident Management Jobs in the South East

of engineering initiatives. Assists with the development of engineering design standards, policies and procedures. Effectively interacts with other internal and external teams, including the design engineering, site engineering, construction management and regional operations teams, onsite support vendors and consultants on projects, policies and procedures. Assists in planning and directing day to day operations and strategic direction of delivery of … either a construction project or delivery of operations for a Data Center facility. Responsibilities Ensure Company SLA for reliability and performance is maintained at all times Energy management and sustainability of engineering infrastructure Evaluating, maintaining and modifying existing installed systems to ensure continuous reliability, performance and efficiency Working collaboratively with design engineers, technical facilities teams, operations engineers and other … operational environment) Negotiating with suppliers and contractors concerning new and installed systems Assisting site based Engineers with troubleshooting and problem solving. Point of contact in the event of an incident escalation, in depth fault finding and Root Cause Analysis Providing technical advice and consultancy support to local TFM Teams Ensure preventative maintenance is performed in accordance with company standards More ❯

rotating between evenings, overnight and early morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is … remote although you must be based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate … be involvement in some of the department’s large-scope projects, for example building internal environments with Kubernetes or implementing AWS security configurations. Primary duties include: Systems and Application Management: · Ensuring operational performance of our applications and environments · Monitoring dashboards · Overnight monitoring checks of the internal infrastructure · Maintaining our Linux server estate and services · Performing routine data or system More ❯

analysis in conjunction with the High Touch Engineer (HTE) Carries out reporting, SLA calculations and trending analysis Holds or contributes to Service Reviews with the customer Who You Are Incident management experience of 5+ years Requires a general understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in …/job discipline. Strong excel and data analysis skills able to extract meaningful information from complex data Presentation skills and ability to communicate information across all levels Significant conflict management experience with demonstrable examples Ability to work calmly with customers under pressure The internal responsibilities will be as follows: Attend regular internal practice community meetings. Collaborate with your itD … itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Required qualifications and skills DV Mandatory Clearance Technology and Networking experience Business operations Incident management experience of 5+ years Requires a general understanding of the processes, procedures and systems used to accomplish the work and familiarity with the broader underlying concepts in More ❯

Job information: Functional Title - IT Security Specialist Department – Security Governance and Risk Management Corporate level – Associate Vice President Report to – Director of Security Location - London, onsite 2 days per week About the role: The individual will be part of the security function that is responsible for security governance, risk and assurance, to ensure the organisations security posture is robust … provide evaluation and treatment options, consultation on remediation approaches to address gaps and continue ongoing monitoring of remediation, re-assess until reduced to an acceptable level. Supporting Cybersecurity Risk Management strategies based on security findings and observations. Including informing improvements to organizational cybersecurity risk management processes, procedures and activities are identified across all security functions Profile and assign … mitigate risks. Good verbal and written communication skills to convey complex technical information clearly and effectively. Presenting data insights to non-technical stakeholders Base level understanding of security risk management and taxonomy principles, to reduce risk to an acceptable level. Knowledge of vulnerability management and incident management practices. Ability to learn GRC tools and best practices. More ❯

key duties will include: Triaging and responding to initial cyber security alerts and support tickets Categorising and prioritising threats , identifying false positives, and escalating urgent incidents to the Escalations Management Team Providing remedial actions as per playbooks and escalating where necessary Communicating with internal stakeholders and clients during active incidents Liaising with third-party suppliers as a single point … of contact for incidents Supporting the Cyber Security Team in ongoing threat analysis and security incident management Maintaining a customer-first approach in all ticket management and communication Benefits & Working Hours Working Hours: 7.5 hours/day on a fortnightly shift pattern starting at either 8.30am, 9am or 9.30am Certifications: Exams related to role fully funded by More ❯

regular reports, track SLAs , and analyze performance trends to drive continuous improvement. Participate in and support customer service reviews to strengthen partnership and trust. Who You Are: Experienced in incident management (5+ years), especially in enterprise environments. Familiar with ITIL v4 frameworks (certification is a plus). Background in networking and technical environments is highly desirable. Experienced in … vendor and third-party management . Strong in data analysis —confident using Excel to extract, interpret, and present insights. Comfortable presenting to and communicating with stakeholders at all levels. Skilled in managing conflict and turning difficult situations into positive outcomes. Exposure to Lean Six Sigma methodologies is a bonus. Calm, clear, and professional—especially when the pressure is on. More ❯

provide guidance on system performance, troubleshooting, and customer feedback. Document technical processes and contribute to creating user manuals, training materials, and knowledge bases. Liaise with third-party vendors for incident management, troubleshooting, and service levels are met Security & Compliance: Monitor system logs and security alerts to proactively address any security concerns, ensuring the privacy and integrity of data … the lockers. Reporting & Documentation: Maintain accurate records of installations, repairs, system configurations, and support tickets for internal tracking. Generate reports on system performance, hardware health, and issue resolutions for management review. Document best practices, troubleshooting steps, and system configurations to improve operational efficiency Your Profile Essential skills/knowledge/experience: Minimum of 3-5 years of experience in More ❯

affected. Configure new systems, including network and user settings. Work closely with engineering and support teams to investigate complex issues and implement resolutions. Coordinate with third-party vendors for incident management and service-level adherence. Document configurations, incidents, best practices, and user guidance materials. Ensure system logs and alerts are monitored to maintain security and compliance. Create detailed More ❯

offered by the DTS Directorate, ensuring the continuous operation of my client's computer network and systems. Offer first-line support for all DTS services, following the Directorate's Incident Management process, monitoring, and ensuring compliance with departmental policies and procedures to meet the needs of students, staff, and other key stakeholders, both internal and external. Act as … diagnosis and resolution of specific, routine, and/or complex incidents, requests, problems, and operational activities. Identify, resolve, and/or escalate underlying issues in adherence to the Problem Management process, including maintaining accurate records and disseminating information as required. Update relevant Service Desk systems in alignment with the Incident Management process, ensuring accurate and compliant information … in proactive activities such as system upgrades, driver and software installations, and configurations during quieter periods of the business year. Undertake established monitoring activities as defined by the Event Management Process, including researching and collating information for reporting and/or escalation. Provide technical advice and assistance to students and staff regarding the use of standard software, hardware products More ❯

offered by the DTS Directorate, ensuring the continuous operation of my client's computer network and systems. Offer first-line support for all DTS services, following the Directorate's Incident Management process, monitoring, and ensuring compliance with departmental policies and procedures to meet the needs of students, staff, and other key stakeholders, both internal and external. Act as … diagnosis and resolution of specific, routine, and/or complex incidents, requests, problems, and operational activities. Identify, resolve, and/or escalate underlying issues in adherence to the Problem Management process, including maintaining accurate records and disseminating information as required. Update relevant Service Desk systems in alignment with the Incident Management process, ensuring accurate and compliant information … in proactive activities such as system upgrades, driver and software installations, and configurations during quieter periods of the business year. Undertake established monitoring activities as defined by the Event Management Process, including researching and collating information for reporting and/or escalation. Provide technical advice and assistance to students and staff regarding the use of standard software, hardware products More ❯

order to be suitable, you will need: Experience in a dedicated DLP role or a cyber security role with a heavy DLP focus. Hands-on experience of DLP policy, incident management, data protection and reporting Experience of Microsoft Purview, M365, and Proofpoint technologies Practical experience End-User Behaviour Analytics (EUBA) and Insider Risk Management A good overall More ❯

order to be suitable, you will need: Experience in a dedicated DLP role or a cyber security role with a heavy DLP focus. Hands-on experience of DLP policy, incident management, data protection and reporting Experience of Microsoft Purview, M365, and Proofpoint technologies Practical experience End-User Behaviour Analytics (EUBA) and Insider Risk Management A good overall More ❯

order to be suitable, you will need: Experience in a dedicated DLP role or a cyber security role with a heavy DLP focus. Hands-on experience of DLP policy, incident management, data protection and reporting Experience of Microsoft Purview, M365, and Proofpoint technologies Practical experience End-User Behaviour Analytics (EUBA) and Insider Risk Management A good overall More ❯

order to be suitable, you will need: Experience in a dedicated DLP role or a cyber security role with a heavy DLP focus. Hands-on experience of DLP policy, incident management, data protection and reporting Experience of Microsoft Purview, M365, and Proofpoint technologies Practical experience End-User Behaviour Analytics (EUBA) and Insider Risk Management A good overall More ❯

order to be suitable, you will need: Experience in a dedicated DLP role or a cyber security role with a heavy DLP focus. Hands-on experience of DLP policy, incident management, data protection and reporting Experience of Microsoft Purview, M365, and Proofpoint technologies Practical experience End-User Behaviour Analytics (EUBA) and Insider Risk Management A good overall More ❯

order to be suitable, you will need: Experience in a dedicated DLP role or a cyber security role with a heavy DLP focus. Hands-on experience of DLP policy, incident management, data protection and reporting Experience of Microsoft Purview, M365, and Proofpoint technologies Practical experience End-User Behaviour Analytics (EUBA) and Insider Risk Management A good overall More ❯

order to be suitable, you will need: Experience in a dedicated DLP role or a cyber security role with a heavy DLP focus. Hands-on experience of DLP policy, incident management, data protection and reporting Experience of Microsoft Purview, M365, and Proofpoint technologies Practical experience End-User Behaviour Analytics (EUBA) and Insider Risk Management A good overall More ❯

the right controls to ensure the security and integrity of relevant information. Your role will cover several core areas, vulnerability assessments (scanning and reporting), system hardening, endpoint security and incident management. You will ensure relevant documentation around these activities is maintained while working effectively with the wider team. The Skills This role requires a Security Engineer possessing a blend … of Information Security and Cyber Security skills with knowledge of: Cloud Security (AWS) Experience in Vulnerability Assessments and Incident Management, Implementation of security controls, UK Information Security standards (eg. MoD, NCSC, NIST), Excellent communication skills, Clearance UK Security Clearance is essential to start. Apply To apply, follow the instructions on this page, send an updated CV to myles More ❯

of Network Analysts who act as the first line of escalation for network-related incidents and events. You will represent the Network Team at Change Approval Boards, providing change management, cutover, and early life support for business and portfolio requests. Your team will ensure the monitoring, identification, and resolution of issues related to network availability and performance across stores … have a good working knowledge of network solutions & technologies, such as WAN/LAN, Firewalls & Network hardware, specifically Cisco & Palo Alto technologies and proficiency in network performance monitoring and management tools, such as ServiceNow & Meraki & SolarWinds, we want to hear from you. You should have strong resource management skills, experience in managing and developing IT teams, and the … ability to collaborate effectively with stakeholders and third parties. Excellent communication and influencing skills, proficiency in overseeing service operations and incident management, and experience in implementing Continuous Service Improvement Plans (CSIP) are essential. Join us at Specsavers and be part of a team that is committed to delivering outstanding value and creating a workplace where everyone is proud More ❯

of a huge digital upgrade initiative across infrastructure, applications, and data platforms. Whilst this is a lead role, you do not have to have had a previous leadership/management position. You will however have to have the gravitas, hunger and ability to lead and grow an SRE team. What You’ll Do: Own the operational reliability of a … large-scale Azure cloud platform. Drive automation-first culture using Terraform, Azure CLI, PowerShell and more. Lead incident management, capacity planning, and performance tuning initiatives. Guide engineers in observability, cost optimisation, and security best practices. Define and track service level objectives (SLOs) to improve engineering outcomes. Champion a DevOps mindset with “you build it, you run it” accountability. … We’re Looking For: Proven background in Site Reliability Engineering or senior DevOps roles. Strong software engineering fundamentals (especially in .NET/C#) Confidence in leading incident response, platform scaling, and service design. Someone who thrives in a matrixed, multidisciplinary structure and enjoys mentoring others. The Offer: £80–85k base salary 1 day per week in a stunning lakeside More ❯

Job Details Position Summary Cencora seeks an attorney with significant experience in data governance, privacy, cybersecurity, and emerging artificial intelligence issues to provide strategic legal advice on data risk management and innovation priorities. This role reports to the Assistant General Counsel - Data Governance, Privacy, and Cybersecurity and collaborates with legal, business, and functional teams across the enterprise. While part … privacy, cybersecurity, and AI laws, regulations, and guidance. The candidate must have strong analytical skills and deliver pragmatic, business-oriented legal services in a fast-paced technology environment. Project management and prioritization skills are essential, along with the ability to provide strategic insights for compliance and governance in emerging data and technology law areas. Primary Duties and Responsibilities Advise … cybersecurity, emerging AI laws across multiple jurisdictions, including cyber disclosures to regulators like the SEC. Healthcare laws are a plus. Ability to synthesize legal themes across jurisdictions for risk management advice in multi-country projects. Experience managing outside counsel and liaising with experts such as law firms, consultants, and forensic specialists. Ability to understand new business models and technology More ❯

of data centres, managing over 750+ locations across 45 countries. They serve the world’s top technology and hyperscale companies, driving digital infrastructure innovation. With the acquisition of Investment Management in 2023 and our award-winning In Command platform, we are poised for rapid expansion, fuelled by AI adoption and cloud migration. Joining means contributing to the future of …/7, 365-day facility. We seek an experienced senior shift engineer or team leader ready to take the next step into data centre management. Key Responsibilities Provide leadership, management, and professional development for the operational team, ensuring all commitments are met and exceeded. Ensure the continuous and uninterrupted operation of mechanical, electrical, and plumbing (MEP) systems within the … wide safety and compliance standards for all personnel, equipment, and infrastructure. Collaborate with Construction & Project teams to ensure the data centre meets all statutory and mandatory requirements. Manage Change, Incident Management, and Problem Resolution processes, ensuring alignment with global operational standards. Drive innovation and continuous improvement within facility operations. Skills & Experience Minimum of 5 years of experience in More ❯

of data centres, managing over 750+ locations across 45 countries. They serve the world’s top technology and hyperscale companies, driving digital infrastructure innovation. With the acquisition of Investment Management in 2023 and our award-winning In Command platform, we are poised for rapid expansion, fuelled by AI adoption and cloud migration. Joining means contributing to the future of …/7, 365-day facility. We seek an experienced senior shift engineer or team leader ready to take the next step into data centre management. Key Responsibilities Provide leadership, management, and professional development for the operational team, ensuring all commitments are met and exceeded. Ensure the continuous and uninterrupted operation of mechanical, electrical, and plumbing (MEP) systems within the … wide safety and compliance standards for all personnel, equipment, and infrastructure. Collaborate with Construction & Project teams to ensure the data centre meets all statutory and mandatory requirements. Manage Change, Incident Management, and Problem Resolution processes, ensuring alignment with global operational standards. Drive innovation and continuous improvement within facility operations. Skills & Experience Minimum of 5 years of experience in More ❯

an attorney with significant experience in the areas of data governance, privacy, cybersecurity, and emerging artificial intelligence issues to provide strategic legal advice in addressing Cencora's data risk management and innovation priorities. This role will report to the Assistant General Counsel - Data Governance, Privacy, and Cybersecurity and will collaborate with other legal, business, and functional teams across the … and the ability to deliver business-oriented, pragmatic, and efficient legal services in a fast-paced, changing technology environment. The successful candidate will also have strong prioritization and project management skills. This suite of skills includes the ability to provide strategic insights to compliance partners tasked with operationalizing privacy and cybersecurity compliance along with developing governance mechanisms for emerging … contract provisions dealing with privacy, cybersecurity, AI, and other data protection and operational continuity issues. This work also envisions creating template agreements and associated playbooks to expedite contracting issue management in privacy, cyber, and AI law arenas. Assess and help mitigate harms associated with privacy and cybersecurity incidents through clear communication, disciplined issue escalation, and partnership with other privacy More ❯

you'll oversee the production environment by ensuring system availability and maintaining a comprehensive perspective on overall health. You'll develop tools and software to support and streamline the management of platform infrastructure and key applications. A major focus will be enhancing the dependability, performance, and delivery speed of our software products. You'll also be responsible for analysing … Suite, including tools like Loki, Mimir, and Tempo Background in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or Rundeck Experience using configuration management platforms like Ansible, Puppet, or Chef Professional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer, or similar credentials Do You Have … Skilled in using observability and monitoring tools such as Prometheus, Grafana, ELK stack, or AWS CloudWatch Excellent analytical and troubleshooting abilities, especially within complex distributed systems Proven experience handling incident management and conducting blameless postmortems, including leading cross-functional teams through resolution and communication during critical outages Benefits Life Insurance - 4 x Annual Salary Private Medical Insurance Employee More ❯