51 to 75 of 84 Incident Management Jobs in the South East

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts. Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions. Who you are: You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions. You must be an effective More ❯

the highest standards. Key Responsibilities Develop, implement, and maintain compliance with ISO , and PCI-DSS standards. Conduct risk assessments, security audits, and vulnerability testing across systems and processes. Lead incident response activities, ensuring rapid and effective mitigation. Collaborate with internal stakeholders and external auditors to achieve and maintain certifications. Deliver organisation-wide security and compliance awareness training. Monitor and … recommendations. Essential Skills & Qualifications ISO 27001 Lead Implementer or Lead Auditor certification (or equivalent). Demonstrable experience managing compliance for ISO , and PCI-DSS. Strong understanding of governance, risk management, and regulatory compliance. Proficiency with security monitoring tools and incident management processes. Excellent analytical, communication, and leadership skills. Desirable Knowledge of GDPR, NIST, or other security frameworks. More ❯

Scheme & more REQ5053 We are looking for a senior and tenured datacoms and voice network engineer who will manage the SGN IT Network, so it is efficient, error and incident free and provides the business with the scale and resilience needed. We deliver safety, warmth, and comfort to homes and businesses. Every role, whether in the office or on … changes Serving as the main point of contact for IT network vendors Supporting and coaching junior technical staff (non-direct reports) Working with the IT Support organisation to ensure incident, change, and request processes are efficient and effective Providing guidance to the business on network resilience options Producing technical notes for the TDA to describe incremental changes to network … manage and reduce costs related to networks, professional services, and voice solutions What you will need 10 years’ experience working in a Datacoms and Firewall Network role including Network Management, configuration, provisioning, and incident management processes Experience managing third party vendors in Telecoms, Security (Firewall and SSE) and professional services Experience of working for Telecoms company or More ❯

customers and stakeholders Lead network hardware specification, qualification, configuration and deployment across diverse agricultural environments Operate monitoring systems to ensure network uptime and performance, responding to issues through established incident management processes Conduct remote and on-farm network debugging and issue resolution, collaborating on root cause analysis and implementing systematic improvements Develop comprehensive scalability plans for our global … and failover mechanisms that complement network redundancy Lead the development of infrastructure for deploying and monitoring edge applications and services across the distributed network Collaborate with tech leads on incident response, architectural reviews and decision-making to drive continuous improvements in platform reliability We would love to meet you if you have all or some of these requirements: Understanding More ❯

and user-centric approach to deliver Be accountable for the ongoing health, service and prioritisation of the entire retail system, leading the digital team in delivering change, improvements and incident management – and drive continuous improvements to retail operations Deliver targeted KPI growth across the key metrics of traffic volume, transactions, conversion (all site & check-out) and average value … the analysis of customer persona segments, platform/device performance, and consideration of the wider competitive landscape. Ability to demonstrate influence and delivery of previous plans. Experienced in direct management of all e-commerce disciplines (e-marketing, web development and website management, UX), including full accountability for budget management Detailed understanding and capability for using web analytics More ❯

and user-centric approach to deliver Be accountable for the ongoing health, service and prioritisation of the entire retail system, leading the digital team in delivering change, improvements and incident management – and drive continuous improvements to retail operations Deliver targeted KPI growth across the key metrics of traffic volume, transactions, conversion (all site & check-out) and average value … the analysis of customer persona segments, platform/device performance, and consideration of the wider competitive landscape. Ability to demonstrate influence and delivery of previous plans. Experienced in direct management of all e-commerce disciplines (e-marketing, web development and website management, UX), including full accountability for budget management Detailed understanding and capability for using web analytics More ❯

and user-centric approach to deliver Be accountable for the ongoing health, service and prioritisation of the entire retail system, leading the digital team in delivering change, improvements and incident management – and drive continuous improvements to retail operations Deliver targeted KPI growth across the key metrics of traffic volume, transactions, conversion (all site & check-out) and average value … the analysis of customer persona segments, platform/device performance, and consideration of the wider competitive landscape. Ability to demonstrate influence and delivery of previous plans. Experienced in direct management of all e-commerce disciplines (e-marketing, web development and website management, UX), including full accountability for budget management Detailed understanding and capability for using web analytics More ❯

feedback through Quality Control and our Customer Satisfaction Survey. To provide Service Desk support to clients via telephone and chat Logging and updating support tickets within the Company's Incident Management Application Resolving support calls in a quick and efficient manner whilst meeting SLA's To escalate calls where necessary to the Desktop Team and/or Infrastructure More ❯

Messaging Applications Engineer to join its dynamic and multi-skilled team. This permanent role involves supporting a range of secure messaging services within a shared infrastructure environment. Key Responsibilities: Incident Management : Log, triage, and assign incidents using designated toolsets. Manage incidents through to resolution, ensuring all records are accurately maintained and updated in line with documented work instructions. … Escalate issues as necessary. Problem Management : Conduct in-depth investigations into ongoing problem records. Analyse data from multiple sources and provide expert-level diagnostics and resolution support. Monitor and resolve issues related to the Nexor X500 DSA platform. Maintain and troubleshoot the Exchange 2003 Messaging System . Communicate and collaborate with a designated customer liaison, acting as an intermediary More ❯

and video services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, root cause analysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. … a TOC, NOC, or MCR environment. Strong understanding of live broadcast workflows, encoding, transmission, and routing. Deep knowledge of TCP/IP networking (switching, routing, multicast). Excellent leadership, incident management, and performance development skills. Strong documentation and process optimisation experience. High-pressure decision-making and problem-solving capabilities. Proficiency with Excel/Google Sheets; adaptable across Windows More ❯

Apache Flink, Kafka, and Python.This is a fantastic opportunity to step into a SRE role focused on data reliability in a modern cloud native environment, with full ownership of incident management, architecture, and performance. The Role: *Maintaining and monitoring real-time and batch data pipelines using Flink, Kafka, Python, and AWS*Act as an escalation point for critical … of Apache Flink, Kafka, and Python in production environments*Hands-on AWS experience with AWS (Lambda, EMR, Step Functions, Redshift, etc.)*Comfortable with monitoring tools, distributed systems debugging, and incident response Reference Number: BBBH259303 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tommy Williams at Rise Technical Recruitment. More ❯

Virtualisation: Hands-on expertise with Hyper-V Cloud Services: Proficiency with Office 365 and Microsoft Azure platforms Infrastructure Projects: Proven track record in delivering server and network installation projects Incident Management: Ability to make quick, effective technical decisions during critical incidents 3rd Line Support Engineer , Azure, Windows Server, Office 365, Hyper-V, Network TroubleshootingThis is an excellent opportunity More ❯

opportunity for a Specialist Application Development Support Engineer who enjoys variety, cross-domain challenges, and direct impact in a secure, client-facing role. Key Responsibilities Provide development, support, and incident management for national-level operational applications Contribute to application design and development across secure and bespoke systems Manage virtual infrastructure and system health monitoring tools Support containerised environments More ❯

ensuring a resilient, scalable, and high-performing network environment across wired, wireless, and remote access platforms. Alongside this, you’ll oversee the security posture of the network, ensuring compliance, incident management, and protection against evolving threats – supporting the wider IT strategy. Key Responsibilities: Develop and deliver the organisation’s network strategy , ensuring resilience, scalability, and alignment with IT … transformation goals. Lead and manage a high-performing team, responsible for wired, Wi-Fi, and remote access services. Oversee the security of the network , including compliance, vulnerability assessments, and incident response. Provide technical and strategic advice to senior stakeholders on network performance and emerging risks. Manage budgets, procurement, and vendor relationships, ensuring cost-effective service delivery. Drive continuous improvement … with security awareness. Experience in planning and delivering resilient, scalable infrastructure solutions. Familiarity with compliance frameworks (e.g. GDPR, ISO 27001) and their application to networking. Strong vendor and contract management experience. Excellent communication skills and the ability to influence at senior level. More ❯

opportunity to work on projects that have a significant impact in the cloud ecosystem, leveraging your skills in Openshift. **Key Skills Required:** - Proficient in Openshift and its deployment and management in cloud environments. - Strong understanding of Azure services and DevOps practices (Terraform, IaC etc.) - Experience with monitoring and incident management tools. - Excellent problem-solving skills and attention More ❯

to customers Acting as an escalation point to resolve and troubleshoot complex issues Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Participate in both functional and technical training Documenting all aspects of the work using the internal system Collaborate with 3rd party supplier To participate with client More ❯

to customers Acting as an escalation point to resolve and troubleshoot complex issues Perform detailed investigation, analysis and resolution of issues and problems for global customers as per defined Incident Management procedures. Participate in both functional and technical training Documenting all aspects of the work using the internal system Collaborate with 3rd party supplier To participate with client More ❯

/downstream applications for Intraday and End of day activities. Monitor applications availability and report issues pro-actively. Communicate with clients/vendors as required: inform/chase for incident progress, notify them of impending changes or agreed outages Good organizational skills in managing issues, projects and communicating with stakeholders. Fast turnaround of client requests. Log and prioritize tickets … be a big plus. Knowledge of Power & Gas Physical Scheduling Applications such as GMSL PowerTrak, EuroRunner, ENOM, eZ-Ops Working knowledge of ION Endur system. Knowledge of ticket and Incident Management Systems such as JIRA/Service Now Understanding of databases and analyzing SQL scripts. Deployment, configuration and testing of applications. Change Request/Release management Non More ❯

distributed systems in the cloud Optimize web applications to ensure performance and scalability Develop automated tests to ensure business needs are met, and allow for regression testing Cloud Infrastructure Management: Contribute to infrastructure improvement initiatives. You will assist with monitoring and Optimisation of Cloud resources. Application Development: Ensure smooth deployment and integration of features. Operations and Maintenance: Resolve operational … issues and minimize downtime when needed. Respond to customer requests this may include direct contact with customers You may need to cover incident management when one of your colleagues is on leave Key Technologies : Cloud based systems, Azure & AWS Full stack Octopus Deploy VueJS, React, Angular Mobile development in Android Studio Who you will be: Passionate about software … to using automated testing platforms and unit tests to deliver readable, maintainable code. Have an great understanding of deployment technologies and concepts Have a good working knowledge of issue management, code versioning, continuous integration and deployment tools. Programming languages that we use are c# full stack, Vue JS You are comfortable with making decisions with general concepts including dependency More ❯

related issues efficiently. Provide first and second-line technical support for end-user computing devices, including desktops, laptops, smartphones, and tablets & the corresponding operating systems. Remotely and in person. Incident Management: • Log, track, and manage support incidents through to resolution. • Ensure timely communication with end-users regarding the status of their reported issues Software Support: • Assist in the … related queries. Collaboration: • Work closely with other IT teams, EUC Support Lead, and vendors to address complex technical issues. • Contribute insights and suggestions for improving EUC services. EUC Infrastructure Management: • Assist in maintaining and optimising end-user computing infrastructure • Contribute to the implementation of EUC projects and initiatives. Desktop Support: • Provide support for desktop-related issues, ensuring timely and … IT teams to ensure seamless IT operations. • Escalate complex and work with SMEs to resolve challenging issues and if necessary 3d party external partners to resolve complex problems Asset Management: • Manage and maintain an accurate inventory of all desktop-related assets • Ensure accurate tracking and recording of hardware and software changes, upgrades, and installations. Remote Support: • Provide advanced remote More ❯

culture rooted in integrity, creativity, and technical excellence, they've become a trusted partner across global industries.In this role you'll take ownership of platform reliability, resilience engineering, and incident management across cutting-edge cloud infrastructure. You'll play a key role in ensuring uptime, performance, and continuous improvement of core systems.The ideal candidate will be an experienced More ❯