look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and PerformanceManagement Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and PerformanceManagement Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation … the future. About the Role We’re looking for a Supplier & Supply Chain Manager to lead our end-to-end supplier lifecycle—from onboarding and compliance to logistics coordination, performancemanagement, and optimisation. This is a highly cross-functional role where you'll work closely with Infrastructure, Finance, Legal, and Deployment teams to ensure we have the right … in place to support Nscale’s global expansion. You’ll bring structure and strategy to how we source, track, and scale supplier relationships. What You’ll be Doing Supplier Management & Procurement Lead the onboarding, evaluation, and contracting of suppliers across key categories (hardware, logistics, data centre services, infrastructure partners). Maintain a central supplier database, including contract trackers, performanceMore ❯
About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation … the future. About the Role We’re looking for a Supplier & Supply Chain Manager to lead our end-to-end supplier lifecycle—from onboarding and compliance to logistics coordination, performancemanagement, and optimisation. This is a highly cross-functional role where you'll work closely with Infrastructure, Finance, Legal, and Deployment teams to ensure we have the right … in place to support Nscale’s global expansion. You’ll bring structure and strategy to how we source, track, and scale supplier relationships. What You’ll be Doing Supplier Management & Procurement Lead the onboarding, evaluation, and contracting of suppliers across key categories (hardware, logistics, data centre services, infrastructure partners). Maintain a central supplier database, including contract trackers, performanceMore ❯
london (city of london), south east england, united kingdom
Nscale
About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation … the future. About the Role We’re looking for a Supplier & Supply Chain Manager to lead our end-to-end supplier lifecycle—from onboarding and compliance to logistics coordination, performancemanagement, and optimisation. This is a highly cross-functional role where you'll work closely with Infrastructure, Finance, Legal, and Deployment teams to ensure we have the right … in place to support Nscale’s global expansion. You’ll bring structure and strategy to how we source, track, and scale supplier relationships. What You’ll be Doing Supplier Management & Procurement Lead the onboarding, evaluation, and contracting of suppliers across key categories (hardware, logistics, data centre services, infrastructure partners). Maintain a central supplier database, including contract trackers, performanceMore ❯
Our client, a major financial institution are looking for an Oracle Environment Manager to be a pivotal figure of their Finance Modernisation Programme, responsible for the strategic planning, proactive management, and operational oversight of all programme environments; working alongside a fantastic programme team and reporting into the Technology ERP Platform Lead. Programme environments in scope include Oracle Fusion SaaS … The successful candidate will ensure environment readiness for various programme phases (development, testing, training, cutover to live, go-live and Hypercare support) and play a key role in release management activities across these diverse technology stacks. Key Responsibilities: Environment Strategy & Planning: Develop and maintain a comprehensive environment roadmap covering SaaS, PaaS, and performancemanagement platforms. Provisioning & Configuration … Lead setup and configuration of environments aligned with project timelines and security policies. Release Management: Manage environment refreshes, patching, and upgrades across all platforms. Stability & Performance: Monitor health and performance, resolve issues in collaboration with technical teams and vendors. Change Control & Governance: Implement robust change control procedures with proper documentation and approvals. Access Management: Control access More ❯
Our client, a London Borough is seeking a Programme Manager with the following skills and experience; Programme Leadership – Develop, implement, and oversee programme management frameworks including business cases, initiation documents, project plans, risk/issue logs, and reporting to ensure delivery of outcomes and benefits. Strategic Planning & Compliance – Scope and specify projects to meet organisational, statutory, and community requirements … living initiatives for local residents. Employment & Training Initiatives – Lead delivery of employment and training services, including hubs, apprenticeships, work placements, and partnerships with employers and training providers. Asset & Service Management – Oversee the operation and strategic use of community assets (e.g., centres, hubs), maximising social value, volunteering opportunities, and resident capacity building. Partnership Development – Forge and maintain relationships with local … expand opportunities and resources for residents. Circular Economy & Sustainability – Lead design, implementation, and evaluation of circular economy initiatives supporting estate decarbonisation, local SME growth, and green skills employment. Financial & PerformanceManagement – Ensure effective programme monitoring, evaluation, and reporting of outcomes, demonstrating financial stewardship and social impact delivery. Leadership & Governance – Support the Head of Service in team coordination, organisational More ❯
St. Albans, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
St Albans City & District Council
These services must also align with all statutory requirements including those within the Social Housing (Regulation) Act and Building Safety Act 2022. The role will help drive a positive performance culture with a tenant centred approach. The focus on improving service delivery within the housing department will lead to increased satisfaction among tenants and leaseholders. This is an exciting … of the role of the Social Housing Regulator and what it means for the Council. Experience of leading teams through change, having a focus on continuous improvement and effective performancemanagement are highly desirable for this role. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and … close the vacancy at an earlier date, and we strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Housing Performance Manager, Social Housing Regulation Act, Tenant engagement, Housing service improvement, Council housing strategy/Local authority housing, Social Housing Regulator compliance, Housing performance culture, Housing change managementMore ❯
Lewes, Sussex, United Kingdom Hybrid / WFH Options
Telent Technology Services Limited
act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and … sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define … implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate More ❯
Lewes, East Sussex, South East, United Kingdom Hybrid / WFH Options
Telent Technology Services Ltd
act as the bridge between operational IT teams including 3rd party resource/suppliers and the customers' service delivery organisation. The IT SDM will support our technical and service management delivery as well as acting as a point of contact for the customer supporting the Head of Client Delivery. They will be part of identifying service improvement initiatives and … sharing improvements with internal departments to promote good working practices and a consistent approach across the business. IT Service Delivery Manager - What you'll do: Responsible for ITIL Service Management delivery and escalations Responsible for Service Level Management, ensuring that agreed SLA's and KPI's are adhered to and any failures appropriately investigated in real time Define … implement and maintain Service Delivery processes, procedures and documentation including Service Management Plans, SLAs and OLAs Responsible for Service Quality and conduct regular incident reviews for all incidents closed ensuring accurate data and any provide root cause of failure\\mitigation reasons for any SLA's failures Managing customer SLA/KPI performance through MI reports where contractually appropriate More ❯
london, south east england, united kingdom Hybrid / WFH Options
KPMG UK
Consultant – Assistant Manager Base Location: Canada Square, London plus network of 20 offices nationally: https://kpmg.com/uk/en/about/offices.html The KPMG Enterprise PerformanceManagement (EPM) Consulting function is a cornerstone of our business. Operating mainly from our London offices we do work that matters, serving the country with diligence and expertise. … sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as an EPM Consultant – Assistant Manager The KPMG Enterprise PerformanceManagement (EPM) capability within our Consulting business specialises in transforming end-to-end planning, forecasting and consolidation processes through leading technology solutions. We are business integrators who, using … use cases (including Income Statement forecasting, cost allocations and workforce-cost planning) and the accompanying reporting packages Good knowledge of financial processes, including Integrated Business Planning, budgeting, forecasting and performance reporting Good understanding of issues and challenges facing Finance functions, Finance business partnering and trends in Finance Good communicator with the ability to build strong and lasting internal and More ❯
slough, south east england, united kingdom Hybrid / WFH Options
KPMG UK
Consultant – Assistant Manager Base Location: Canada Square, London plus network of 20 offices nationally: https://kpmg.com/uk/en/about/offices.html The KPMG Enterprise PerformanceManagement (EPM) Consulting function is a cornerstone of our business. Operating mainly from our London offices we do work that matters, serving the country with diligence and expertise. … sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as an EPM Consultant – Assistant Manager The KPMG Enterprise PerformanceManagement (EPM) capability within our Consulting business specialises in transforming end-to-end planning, forecasting and consolidation processes through leading technology solutions. We are business integrators who, using … use cases (including Income Statement forecasting, cost allocations and workforce-cost planning) and the accompanying reporting packages Good knowledge of financial processes, including Integrated Business Planning, budgeting, forecasting and performance reporting Good understanding of issues and challenges facing Finance functions, Finance business partnering and trends in Finance Good communicator with the ability to build strong and lasting internal and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
KPMG UK
Consultant – Assistant Manager Base Location: Canada Square, London plus network of 20 offices nationally: https://kpmg.com/uk/en/about/offices.html The KPMG Enterprise PerformanceManagement (EPM) Consulting function is a cornerstone of our business. Operating mainly from our London offices we do work that matters, serving the country with diligence and expertise. … sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Why Join KPMG as an EPM Consultant – Assistant Manager The KPMG Enterprise PerformanceManagement (EPM) capability within our Consulting business specialises in transforming end-to-end planning, forecasting and consolidation processes through leading technology solutions. We are business integrators who, using … use cases (including Income Statement forecasting, cost allocations and workforce-cost planning) and the accompanying reporting packages Good knowledge of financial processes, including Integrated Business Planning, budgeting, forecasting and performance reporting Good understanding of issues and challenges facing Finance functions, Finance business partnering and trends in Finance Good communicator with the ability to build strong and lasting internal and More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Noir
Workday Adaptive Planning Manager - London/Hybrid (Workday Adaptive Planning Manager, EPM Manager, Enterprise PerformanceManagement, Workday Adaptive, Adaptive Planning, Planning, Budgeting, Forecasting, Finance, Workday Adaptive Planning Manager, EPM Manager) Our client is a global innovator and world leader with one of the most recognisable names within technology. They are looking for an experienced Workday Adaptive Planning Manager … grow the company's EPM practice both internally and externally. The successful candidate will have strong application knowledge of Workday Adaptive Planning technology and data implementation, possess excellent stakeholder management skills and the knowledge/experience of consulting to design/deliver technology solutions that support driving a client's strategy. Relevant finance qualifications, such as ACA, CIMA, ACCA … Salary: £75k - £95k + Pension + Benefits To apply for this position please send your CV to Nathan Warner at Noir Consulting. (Workday Adaptive Planning Manager, EPM Manager, Enterprise PerformanceManagement, Workday Adaptive, Adaptive Planning, Planning, Budgeting, Forecasting, Finance, Workday Adaptive Planning Manager, EPM Manager) NOIRUKTECHREC NOIRUKREC More ❯
Job Title: Helpdesk Team Leader Salary: 18.38 per hour Schedule: Full-time, Monday - Friday, 08:00 - 17:00 Location: Worthing Key Responsibilities: Team Leadership & PerformanceManagement: Supervise helpdesk staff, ensuring optimal coverage, performance, training, and adherence to service standards. Monitor individual and team performance, and provide jeopardy management reports to relevant stakeholders. Service Request & Workflow … Management: Oversee the logging and triaging of service requests (calls and walk-ins) and utilize the CAFAM Planon system for dispatching tasks and maintaining structured workflows. Quality Assurance & Financial Oversight: Monitor SLA/KPI compliance (Balanced Score Card), handle complaints, and prepare operational reports. Manage the sub-contractor's inbox, oversee Work In Progress (WIP) for timely billing, and … service desk, or facilities coordination role, ideally within FM, utilities, or a similar service-driven environment. Previous experience in a supervisory or team leader position with responsibility for staff performance, development, and workload management. System Knowledge and Performance: Strong knowledge of CAFM systems (e.g., Planon, Maximo, Concept, or similar) and the ability to manage service requests effectively. Demonstrable More ❯
events, ensuring materials and schedules are in place, as well as getting stuck into organising our company social events! Administrative Support – Handle scheduling, data entry, and reporting on sales performance metrics Performance Monitoring – Track key sales and customer success indicators, ensuring data accuracy and reporting insights to the team PerformanceManagement – creating reports and a dashboard … to track sales team activity, attainment of targets and performance continuity General Admin – assisting the business & Exec with general admin, from production of reports, to minute taking, or other duties as may be required Office Management – primary contact with building management, ensuring the smooth running of the office, including ordering stock, liaising with maintenance, etc Confidential Information More ❯
solutions and achieve a high level of customer satisfaction. Due to the complex nature of the work stream, prior experience of managing M&E services, demonstrable stakeholder and contract management experience is essential. Duties include: Ensure team performance meets and exceeds KPIs. Ensure customer-focused services and positive experiences, promoting excellent customer care practices. Lead responses to residents … Ensure accurate cost information for projects, recover incurred costs, and authorise sub-contractor payments. Record work-in-progress, conduct inspections, and compile improvement plans. Provide timely reports on project performance, targets, and budgets. Stay updated on contract management practices and legislation. Represent the company and liaise with stakeholders; stand in for the Head of Service when needed. Manage … ensuring technical direction, quality, and cost control. Develop solutions to improve efficiency, reduce costs, and enhance customer experience. Promote health, safety, and wellbeing in all work aspects. Oversee commercial management and cost control of contracts up to £5m, ensuring adherence to financial policies and procedures. Manage financial risks for projects and audit sub-contractor accounts. Implement the company's More ❯
Woking, Surrey, United Kingdom Hybrid / WFH Options
Kone México
internal teams and external customers, influencing specifications and solution design. Ensure compliance with engineering policies, safety standards, and local codes. Promote collaborative relationships across departments to drive shared success. Performance & Results Focus Lead performancemanagement initiatives, using data-driven insights to improve team output and project outcomes. Manage costing strategies to ensure cost-effective and competitive solutions. … Inspire, coach, and lead a skilled engineering team, fostering a customer-focused culture of collaboration, accountability, and continuous improvement. Set clear development roadmaps for the team, aligning skills and performance with business targets. Conduct regular performance reviews and one-on-one coaching to unlock individual potential and team excellence. Coach and mentor team members through regular one-on … innovation, and continuous improvement. Empower individuals to reach their full potential and contribute to team success. Skills & Experience Proven leadership experience managing teams in complex project environments. Exceptional stakeholder management and communication skills. Proficiency in Microsoft Office, SAP, and data analysis tools. Analytical mindset with a passion for solving complex problems and driving results. Ability to challenge the status More ❯
Senior Manager - Performance and Insights Overview This strategic leadership role is central to enhancing organizational performance through data-driven decision-making. The Senior Manager will work closely with executive stakeholders to ensure performance frameworks, reporting systems, and insights are aligned with strategic priorities. The role combines analytical expertise, strategic thinking, and cross-functional collaboration to drive continuous … improvement and inform high-impact decisions. Key Responsibilities Performance Reporting : Design and manage internal and external reporting frameworks, including KPIs and regulatory submissions. Strategic Insights : Deliver actionable insights through data analysis, scenario modeling, and forecasting to support strategic initiatives. Continuous Improvement : Identify and implement performance enhancement opportunities across operations and strategy. Analytics Advisory : Provide quantitative support for decision … evidence-based insights. Leads cross-functional teams and manages complex stakeholder relationships. Drives transformation through data integration in governance, operations, and strategic planning. Candidate Profile Essential : Proven experience in performancemanagement, analytics, and stakeholder engagement. Skilled in BI tools and strategic reporting. Desirable : Background in economics or behavioral insights. Qualifications : BA/Master's degree; experience in life More ❯
rules automation and orchestration within Financial Sector and highly regulated environment Experience in onshore and offshore delivery team leadership Experience in internal and third-party architecture and engineering resources management Experience in performancemanagement of resources, training and development Thorough understanding of IT controls and software development lifecycle Positive mindset to drive excellence and continual improvement in … diverse stakeholders Effective corporate culture carrier, diversity and inclusion leader and sustainability champion Key Responsibilities: Lead the Way: Design and build the new Process Orchestration Platform using Camunda. Agile Management: Drive agile DevOps delivery including ceremonies, plans, resources, budgets, and risk management. Collaborate Effectively: Work with engineering, infrastructure, and security teams to ensure smooth delivery and continuous improvement. Define More ❯
Twyford, Reading, Berkshire, England, United Kingdom
Source4 Personnel Solutions
organization. PMO Team Lead Location: Twyford, Berkshire Salary: £45,000 – £49,000 per annum What you’ll be doing: Leading and developing the PMO team, providing guidance, mentorship, and performancemanagement Overseeing the planning, execution, and delivery of strategic engineering projects Ensuring projects run on time, within scope, and to budget Managing resource allocation to optimize efficiency across … the portfolio Supporting change management and communication strategies during project rollouts Implementing and maintaining project management standards, tools, and methodologies Monitoring project performance and reporting regularly to the Senior Leadership Team Identifying and mitigating project risks and issues Driving continuous improvement through project reviews and lessons learned Collaborating with cross-functional teams to ensure strong stakeholder engagement … What the client is looking for: Proven experience leading PMO teams or managing multiple projects simultaneously Strong knowledge of project management methodologies and tools (certifications such as PMP, PRINCE2, or PMI-ACP are advantageous but not essential) Background in IT engineering projects (e.g., networking, CCTV, retail intelligence) is highly desirable Strategic thinker with a passion for operational excellence and More ❯
maidstone, south east england, united kingdom Hybrid / WFH Options
Technical Placements
Your responsibilities will include shaping development processes, ensuring the timely delivery of high-quality solutions, and collaborating closely with other departments within the R&D team and the Project Management Office. By enhancing use of modern software management tools like Atlassian Jira, you will improve software quality, streamline workflows and boost development efficiency. Moreover, you will play a … from high-level design to efficient technical solutions. Make key decisions to ensure solutions are robust, scalable, efficient, resilient, and secure. Manage Project Delivery Working closely with the project management team to plan and prioritize software development projects, allocate resources, run sprints, manage risk and delays, and set clear timelines and milestones. Oversee the team's delivery of new … high-speed iterations and measurable improvements in code quality. Encourage continuous enhancement of coding practices. Foster a culture of continuous improvement within the team. Champion internal processes andmodern software management toolsto product development. Stay Updated with Industry Trends Keep abreast of the latest industry trends, technologies, and best practices in software engineering. Play a pivotal role in shaping technical More ❯
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
Technical Placements
Your responsibilities will include shaping development processes, ensuring the timely delivery of high-quality solutions, and collaborating closely with other departments within the R&D team and the Project Management Office. By enhancing use of modern software management tools like Atlassian Jira, you will improve software quality, streamline workflows and boost development efficiency. Moreover, you will play a … from high-level design to efficient technical solutions. Make key decisions to ensure solutions are robust, scalable, efficient, resilient, and secure. Manage Project Delivery Working closely with the project management team to plan and prioritize software development projects, allocate resources, run sprints, manage risk and delays, and set clear timelines and milestones. Oversee the team's delivery of new … speed iterations and measurable improvements in code quality. Encourage continuous enhancement of coding practices. Foster a culture of continuous improvement within the team. Champion internal processes and modern software management tools to product development. Stay Updated with Industry Trends Keep abreast of the latest industry trends, technologies, and best practices in software engineering. Play a pivotal role in shaping More ❯
Responsibilities: * Support development of the ITAM strategy aligned with business objectives and industry best practices (e.g., ISO/IEC (phone number removed). Support development, and approve IT asset management guardrails, processes, and procedures in alignment with industry standards (i.e. ISO:(phone number removed). * Lead the tactical ITAM team. Assess and monitor the skills and capabilities of the … ITAM team and ITAM third party service providers. * Collaborate and engage with key business stakeholders including procurement, finance, security, enterprise architecture, IT operations, identity and access management, end user services and release, IT risk and compliance, legal, and human resources for ITAM activities to ensure awareness of their ITAM responsibilities, and review the functional capabilities. * Ensure the maintenance of … based on emerging technology and asset classes. * Manage, mitigate, and escalate critical ITAM risks. For major incidents, work closely with IT support teams to resolve issues. * Govern IT Asset Management via the Governance Forum, including reviewing new software and hardware requests, and raising and escalating software and hardware risks. * Develop and track ITAM Key Performance Indicators (KPIs) and More ❯
Newport Pagnell, Buckinghamshire, England, United Kingdom
Welcome Break
stability and compliance is adhered to across the service. Responsibilities Lead, coach and develop the IT Service Desk team and function. Identify, implement, and mature best-practice IT Service Management principles, partnering IT Service with the business while instilling a culture of service excellence. Own the IT Service Management platform, driving adoption of new functionality. Promote a culture … of continuous improvement and drive continuous service improvement (CSI) initiatives. Review and act on satisfaction surveys and end-user feedback. Monitor and analyze performance metrics and trends and react promptly where this may impact service delivery. Ensure adherence to IT service level agreements and review in line with business needs. Support the transition of new services into BAU, working … closely with the project and infrastructure teams as required. Work alongside external partners and suppliers, monitoring and reviewing supplier service performance Serve as the primary point of contact for IT escalations, supporting and communicating with stakeholders while translating technical into non-technical. Collaborate with other IT functions to improve knowledge within the Service team. Ensure adherence to security standards More ❯