South East London, London, United Kingdom Hybrid / WFH Options
Greater London Authority
Corporate Resources and Business Improvement The Resources and Business Improvement directorateis led by Dianne Tranmer. It is responsible for :People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. Digital Experience Unit Within the Digital Experience Unit (DEU) we take a joined up … excellent experience while providing value for money create clear and simple user experiences that meet defined user needs. About the role The role manages and provides leadership of the performance, activities and operation of the Digital Experience Unit Portfolio Office, working closely with all delivery leads across the unit and wider GLA as necessary. This includes programme management responsibility for those programmes that the unit is directly responsible for and managing the successful performance of a team, together with co-ordinating the performance and centralised reporting functions of other internal and external clienting bodies and delivery partners in the delivery of wider GLA programmes as a whole. What your day will look like Lead on More ❯
Employment Type: Permanent, Part Time, Work From Home
Weybridge, Surrey, England, United Kingdom Hybrid / WFH Options
K-People Europe Limited
as a strategic advisor, collaborating closely with leaders to drive HR initiatives and align them with organisaitonal goals. This role is pivotal in addressing key areas such as Talent management, Performancemanagement, and Employee engagement, while leveraging data to inform decision-making and drive meaningful change across the business. [Key Accountabilities] (1) Strategic Business Partner - Develop deep … to identify their needs and deliver effective HR strategies and initiatives - Utilise data, metrics, evidence for decision making and implement meaningful changes Suggest new HR strategies to enhance organisational performance and employee engagement (2) Talent Management - Oversee the company’s recruitment process, including updating procedures and policies regularly to identify and retain high-potential employees - Advise managers on … recruitment needs effectively. - Manage and optimise various recruitment channels to attract top talent. - Conduct Comprehensive interviews to assess candidate suitability. - Provide coverage for the HR coordinator when unavailable. (3) PerformanceManagement - Lead the bi-yearly goal-setting and evaluation process across all branches. - Implement and manage the appraisal process using Workday. - Facilitate communication between employees and managers throughout More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and PerformanceManagement Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … look at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you’ll do: People and PerformanceManagement Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives … and conduct reviews where applicable. Evoking the business continuity plan in the event of unplanned outages Out of Hours Attend review calls, identifying and implementing improvements where required Line management of direct reports including objective setting, performance, quality and 1:1 reviews Rosta management alongside other team leaders, including holiday approvals to ensure appropriate staffing levels Coaching More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
Anson McCade
a Technical Team Manager to lead and mentor a team of 11 IT support professionals ranging from junior to senior engineers, network specialists, and infrastructure technicians. This is a management-first position, offering the opportunity to shape the service desk's performance, structure, and culture. Based on-site in Bracknell, this is an ideal opportunity for a motivated … across 1st, 2nd, and 3rd line activities. You will: Oversee daily team operations, ensuring efficient resolution of support tickets. Monitor SLAs and KPIs to drive continuous service improvements. Provide performancemanagement, mentoring, workflow assignment, and escalation handling. Generate performance reports and present findings to the senior leadership team. Act as a key liaison with internal stakeholders and … infrastructure, especially the Microsoft stack: Windows Server, Windows OS, Exchange, Active Directory, VMware, and Microsoft Service Centre products. Understanding of networks, particularly Cisco or Juniper devices. Proven experience in performance and people management (team of 5+). Experience with absence management, performance reviews, and workflow tracking. Ability to generate, analyse and present team performance data. More ❯
resource allocation and maintain high service delivery standards. Driveoperational excellence by implementing continuous improvements and refiningservice workflows. Maintainalignment between commercial and operational teams, ensuring efficiency andshared goals. Client & Stakeholder Management Actas the primary point of contact for escalated client matters, ensuring strongclient relationships and high customer satisfaction. Leadclient briefings, progress meetings, and contract updates, ensuring transparentcommunication. Workwith senior leadership … to enhance customer engagement strategies and deliver afirst-class service experience. Financial & Compliance Oversight Takefull ownership of financial performance, including budgeting, forecasting, andprofitability. Ensureall contracts comply with CCS quality standards, regulatory requirements, anddelivery expectations. Collaboratewith finance teams to track expenditures, revenue, and efficiency metrics. OverseeP&L management within the operations function to drive financialsustainability. Process Management & Performance … delivery. EnsureOperations Managers have access to up-to-date procedural documentation andguidance manuals. Implementand refine client reporting structures, WIP tracking, and IT systemintegrations. Ensurestaff accountability and adherence to CCS performance metrics. Compliance & Training Maintaincompliance with industry standards, CCS policies, and contractual requirements. Auditprocesses regularly, identifying areas for improvement and implementingcorrective measures. Driveteam training and professional development, ensuring all staff More ❯
Pfizer Ltd, Walton Oaks, Dorking Road, Tadworth, Surrey, England
Cogent Ssc Limited
with the aligned IIS manager to collectively enable data-driven decision-making through the creation and maintenance an analytics ecosystem. This will include, but not be limited to, business performancemanagement reporting and visualisation, resource optimization analytics, sub-national/account-level opportunity mapping, analytics innovation, advanced modelling execution and partnership with the brands on strategic analytical priorities. … analytics including predictive modelling, data science and machine learning, as needed Seek continuous improvement, including identification of new capabilities and/or data to maximize Pfizer’s competitive advantage PerformanceManagement/Forecasting/Operating Plan Support: Monitor portfolio performance and deliver accurate and effective performance measurement solutions are built and maintained Monitor the external marketplace …/competitive landscape and ensure clear insights are driving commercial decisions Support data modelling and forecasting needs, including for LRF and operating plans. Primary Market Research Management: Support PMR execution and identify opportunities to elevate PMR data to enrich secondary analytics and/or execute innovative uses of existing data Accountable for meeting compliance and corporate SOP obligations of More ❯
Location Birmingham, London, Reading, Slough Job Family Digital & Technology Job Type Full Time Posted Date 24-Jul-2025 Ref # 68369 We have an excellent new role for a Performance and Analytics Designer to join our Core Engineering Data Platforms team. This is a key role to develop internal data sources and tools to continuously improve and enhance performance investigation models, KPIs, reports and data visualisations that provide insights into the efficacy and performance of Data Access and Packet Core network components. You will support performance investigations, trending and analysis of all services that the Data domain look after. You will have access to our existing tools, including PrOptima, Foresight, GCP Tools, SQL and the Tableau … reporting system. These data feeds to these systems come from a multitude of sources and network probes within our data core network. Key Responsibilities Responsible for enhancing all the performance reporting for the Data Access and Packet Core teams using the Foresight and Tableau data visualisation platform and the ingest of data and reports from a PrOptima/Foresight More ❯
Location Birmingham, London, Reading, Slough Job Family Digital & Technology Job Type Full Time Posted Date 24-Jul-2025 Ref # 68369 We have an excellent new role for a Performance and Analytics Designer to join our Core Engineering Data Platforms team. This is a key role to develop internal data sources and tools to continuously improve and enhance performance investigation models, KPIs, reports and data visualisations that provide insights into the efficacy and performance of Data Access and Packet Core network components. You will support performance investigations, trending and analysis of all services that the Data domain look after. You will have access to our existing tools, including PrOptima, Foresight, GCP Tools, SQL and the Tableau … reporting system. These data feeds to these systems come from a multitude of sources and network probes within our data core network. Key Responsibilities Responsible for enhancing all the performance reporting for the Data Access and Packet Core teams using the Foresight and Tableau data visualisation platform and the ingest of data and reports from a PrOptima/Foresight More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom
NTT Global Data Centers EMEA UK ltd
As our Supply Chain Manager - Construction Services and Equipment (m/f/d) , you'll oversee the procurement and program management of construction services and equipment for our data center projects. You will also be responsible for developing and executing supply chain strategies, establishing and maintaining vendor relationships, and ensuring the timely and cost-effective delivery of construction … services. What you will do Develop and implement supply chain strategies for data center construction projects, including supplier sourcing and selection, contract negotiation, and performancemanagement (inclusive of key performance indicators) Collaborate with cross-functional teams, including project management, engineering, safety, commissioning, and quality, to define scope of services requirements and specifications Identify and qualify suppliers … contracts Lead the bid process for construction services/equipment, including issuing requests for proposals (RFPs), evaluating bids (analysis), and selecting suppliers based on pre-established cost, quality, and performance criteria Ensure construction services/equipment suppliers cost data captured in benchmark database is complete, accurate, and valid so it may be used to drive key business decisions Manage More ❯
people needs within a scientific and technical environment. Acting as a primary point of contact for UK-based employees and a subject matter expert for managers, the role emphasizes performancemanagement and continuous development planning. The role also contributes to continuous improvement efforts and ensures operational HR compliance, service excellence, and audit readiness. About the Team The UK … HR generalist support. Provide professional, competent, and confidential HR guidance to managers, particularly around people challenges and employee relations. Act as a key point of contact for employees regarding performance, career progression, development, and compensation-related queries. Leverage data analysis to improve processes and support strategic workforce planning. Maintain up-to-date knowledge of HR policies and processes; take … assigned. Mentor the People Services Admin Team, ensuring processes are well-documented, SLAs are adhered to, and a continuous improvement culture is upheld. Support annual HR cycles such as performancemanagement, talent reviews, and compensation planning. Lead or actively participate in HR projects, audits, reporting, system improvements, and regulatory initiatives. Promote diversity, equity, and inclusion across all HR More ❯
teams, including all aspects of data processing design, development, acquisition, testing, conversion, and production support. Promote technology sharing and clear operating environments to achieve greater cost efficiency Provide senior management with an overall comfort level and technological positioning of the company relative to the mission and industry Lead and develop an effective global team through communication, performancemanagement … North America, LATAM, the Middle East, Asia Pacific, and Europe) as required Understanding of cloud computing concepts and their impact on service and change delivery Experience with service level management, incident management, and change management Experience with IT automation tools, DevSecOps practices, and technologies UK Technology CIO, Commercial Banking, IT estate, Tech asset, McGregor Boyall is an More ❯
ability to manage complex service delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder … as the main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT … service delivery process and implement improvements that enhance efficiency, effectiveness, and customer satisfaction. Lead root cause analysis for service delivery issues and define corrective actions. Change Management: Ensure that changes to the IT environment are implemented smoothly with minimal disruption to service. Oversee the change management process, ensuring compliance with Defence sector standards. Compliance and Governance: Ensure that More ❯
life cycle using agile methodologies and will thrive in a fast-paced environment, solving complex problems . JOB RESPONSIBILITIES The role itself is very varied and will entail: Line management and motivation of a team of developers Performancemanagement Escalation management Administration Scrum mastering/team leadership Help remove blockers and impediments for your team Monitor … working relationship with Product Owners Hands-on development in an agile environment Analyse software requirements Identify impact of possible implementation options Design robust and scalable solutions Write unit tests Performance improvement and refactoring of legacy code Work within deadlines in relation to product release timelines, and consistently complete assigned development tasks in required timeframes Create and defend estimates and … and job responsibilities. We offer excellent benefits. Only candidates who are eligible to live and work in the UK need apply. Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets More ❯
life cycle using agile methodologies and will thrive in a fast-paced environment, solving complex problems . JOB RESPONSIBILITIES The role itself is very varied and will entail: Line management and motivation of a team of developers Performancemanagement Escalation management Administration Scrum mastering/team leadership Help remove blockers and impediments for your team Monitor … working relationship with Product Owners Hands-on development in an agile environment Analyse software requirements Identify impact of possible implementation options Design robust and scalable solutions Write unit tests Performance improvement and refactoring of legacy code Work within deadlines in relation to product release timelines, and consistently complete assigned development tasks in required timeframes Create and defend estimates and … and job responsibilities. We offer excellent benefits. Only candidates who are eligible to live and work in the UK need apply. Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets More ❯
Maidenhead, Berkshire, United Kingdom Hybrid / WFH Options
dynaTrace software GmbH
maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation. Responsibilities : Monitor client's critical application performance and availability. Summarize and review performance trends in operations status meetings. Assist client staff in the troubleshooting and root-cause diagnosis of performance issues. Maintain and enhance … not require travel. However, in those cases, relocation or working remotely may be required. What will help you succeed 2+ years IT working experience in the areas of Application PerformanceManagement, application monitoring, network administration, system administration, performance engineering/testing, or Java/.NET development. 1+ years of experience in software engineering and Object-Oriented Programming … Good understanding of distributed applications. Good understanding of web and enterprise applications. Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements. Excellent organizational/time management skills. Must have strong interpersonal communication skills and a passion to learn new technology. Must have solid presentation and writing skills as More ❯
on-site 2 days a week in Farnborough, alongside travel to client site in London and Corsham. What you will be doing: Coordinate and lead all aspects of the performance of five key partners, ensuring alignment with programme objectives and standards. Make sure software and hardware assets are run efficiently, maintaining audit compliance and coordinating software license renewals. Develop … and implement supplier performancemanagement strategies, including the creation of Supplier Management Plans and conducting performance reviews. Make sure all supply chain activities align with security standards and acquire necessary approvals for processes and changes. Lead a team of three professionals, encouraging a collaborative and high-performance environment. Establish and mature supply chain processes, taking … accountability for crafting the future of the platform. What you'll bring: Expertise in supply chain management within a secure environment, preferably dealing with sensitive or classified products. Proven skill in enhancing supplier performance within intricate programs. Strong understanding of commercial aspects, including contract management and cost control. Experience in leading change within the supply chain function More ❯
Surrey and Borders Partnership NHS Foundation Trust
more integrated team to improve collaboration and communication between the EHR facing teams and as a result improving the quality of support provided to our frontlinestaff. A Digital Project Management Office (PMO) has been introduced to better manage the numerous, complex projects that are ongoing within the division and support the effective delivery of digital projects and programmes and … digital workstreams in Trust projects and programmes. Main duties of the job Establish and manage the Digital Project Management Office (PMO) to act as a focal point for all Digital projects and digital workstreams within trust projects and programmes. Co-ordinate and monitor a wide range of projects to ensure effective delivery on time and to budget. Lead the … ensure a consistent approach to delivering project objectives. Ensure the critical interdependencies between Digital projects and digital workstreams withintrustwide transformation programmes and projects are managed effectively. Lead on the performance monitoring and reporting of the various projects against key performance indicators including budgets. Ensure executives and senior management receive robust,timely, and interpretable project management information More ❯
more than 5,000 successful projects and we’re a trusted partner for global enterprises and organizations throughout their data journeys. Syniti’s Data First philosophy and enterprise data management platform supports data migration, data quality, data replication, data matching, master data management, analytics, data governance, and data strategy in a single, unified solution. As an innovative, global … leader in Enterprise Data Management, the combination of our award-winning software platform and premier consultants creates a unique advantage for leading enterprises. Headquartered in Boston, Massachusetts with offices in countries around the world, Syniti operates in all global regions and industry verticals, and maintains a 100% client success rate across thousands of complex data projects and initiatives. The … act as a trusted advisor to business leaders, driving people strategies and delivering proactive, high-impact HR solutions. You will play a key role in areas such as talent management , employee relations , organizational design , leadership development , and change management —ensuring alignment with both regional and global business priorities. Key Responsibilities Strategic Partnership Partner with senior leaders and line More ❯
ll be doing: Partner with the Digital Information Leadership team and business functions (e.g., Procurement) to define and implement an IT supplier strategy that supports business goals, enhances supplier performance, and manages risk effectively Collaborate with senior stakeholders, including the Head of Service Management and Head of Digital Business Information Management, to develop and maintain a clear … regular IT supplier review meetings, helping to maintain strong relationships and ensure service level agreements (SLAs) and customer expectations are consistently met Identify opportunities for continuous improvement in supplier performance, promoting quality, value for money, and innovative solutions Your skills and experiences: Essential Proven experience in IT supplier management, covering the full supplier lifecycle ?" including identification, evaluation, contracting … performance monitoring, and offboarding Demonstrated success in developing and implementing IT supplier strategies, ideally within highly regulated sectors such as aerospace or defence or similar Proven track record in establishing effective IT supplier governance frameworks, incorporating key processes such as tendering, compliance, performancemanagement, and continuous improvement initiatives Desirable Experience working with global partners Strong understanding of More ❯
Rochester, Kent, South East, United Kingdom Hybrid / WFH Options
Technical Placements
Your responsibilities will include shaping development processes, ensuring the timely delivery of high-quality solutions, and collaborating closely with other departments within the R&D team and the Project Management Office. By enhancing use of modern software management tools like Atlassian Jira, you will improve software quality, streamline workflows and boost development efficiency. Moreover, you will play a … from high-level design to efficient technical solutions. Make key decisions to ensure solutions are robust, scalable, efficient, resilient, and secure. Manage Project Delivery Working closely with the project management team to plan and prioritize software development projects, allocate resources, run sprints, manage risk and delays, and set clear timelines and milestones. Oversee the team's delivery of new … speed iterations and measurable improvements in code quality. Encourage continuous enhancement of coding practices. Foster a culture of continuous improvement within the team. Champion internal processes and modern software management tools to product development. Stay Updated with Industry Trends Keep abreast of the latest industry trends, technologies, and best practices in software engineering. Play a pivotal role in shaping More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
tools and skills to perform at their best, is at the heart of what they do! Due to a reorganisation, they are now looking for a Head of Project Management to lead and shape their project delivery function through its next phase of growth. This is a pivotal leadership role where delivery excellence, people development, and technology innovation come … a dynamic, empathetic leader with a passion for delivery excellence and digital enablement, we'd love to hear from you. Key Areas of Activity Lead and evolve the project management function, aligning delivery practices with strategic goals. Maintain and adapt a project delivery framework that balances structure with flexibility. Drive effective time recording and a proactive scheduling of chargeable … activity Provide hands-on coaching and mentorship to the team Foster a collaborative and respectful team culture Conduct regular one-to-ones and annual performance reviews Leverage technology, automation, and practical AI to enhance visibility, efficiency and UX Define and track KPIs for delivery effectiveness, embedding continuous improvement across the team. Personally manage a portfolio of projects About You More ❯
strategic direction of the company. Day Rate: £300 per day Job Type: Temporary (6-month contract) Hybrid The Interim HR Business Partner will... Act as a Business Partner to management on human resource-related issues. Analyse trends and metrics with the HR department to develop solutions, programs, and policies. Manage and resolve complex employee relations issues, conducting effective, thorough … and objective investigations when necessary. Provide day-to-day performancemanagement guidance to line management (e.g., coaching, counselling, career development, disciplinary actions). Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provide HR policy guidance and interpretation. Develop contract terms for new hires, promotions, and transfers. Assist More ❯
Littlehampton, West Sussex, England, United Kingdom
Reed
strategic direction of the company. Day Rate: £300 per day Job Type: Temporary (6-month contract) Hybrid The Interim HR Business Partner will... Act as a Business Partner to management on human resource-related issues. Analyse trends and metrics with the HR department to develop solutions, programs, and policies. Manage and resolve complex employee relations issues, conducting effective, thorough … and objective investigations when necessary. Provide day-to-day performancemanagement guidance to line management (e.g., coaching, counselling, career development, disciplinary actions). Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provide HR policy guidance and interpretation. Develop contract terms for new hires, promotions, and transfers. Assist More ❯
strategic direction of the company. Day Rate: £300 per day Job Type: Temporary (6-month contract) Hybrid The Interim HR Business Partner will... Act as a Business Partner to management on human resource-related issues. Analyse trends and metrics with the HR department to develop solutions, programs, and policies. Manage and resolve complex employee relations issues, conducting effective, thorough … and objective investigations when necessary. Provide day-to-day performancemanagement guidance to line management (e.g., coaching, counselling, career development, disciplinary actions). Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. Provide HR policy guidance and interpretation. Develop contract terms for new hires, promotions, and transfers. Assist More ❯