in component engineering while supporting international design and in-service teams? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges. Your Mission As a Customer Support/Component Engineer, you will provide full component engineering expertise to ensure optimal … obsolescence challenges, and support customers with warranty and non-warranty RMAs. Additionally, you will collaborate with teams across engineering, production, and customer support, driving rootcauseanalysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution, evaluating alternatives and proposing last-time buys (LTB … on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield. RootCauseAnalysis & Quality Assurance: Inspect and analyse defective products More ❯
in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure … challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving rootcauseanalysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB … on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield . RootCauseAnalysis & Quality Assurance: Inspect and analyse defective More ❯
in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure … challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving rootcauseanalysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB … on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield . RootCauseAnalysis & Quality Assurance: Inspect and analyse defective More ❯
and monitor/respond to security incidents using tools such as Azure Sentinel and other security technologies (XDR, NDR, IDS/IPS, SIEM). RootCauseAnalysis and Compliance : Perform rootcauseanalysis for security incidents, implement corrective actions, and ensure compliance with industry … Lake, Azure IoT Hub, and API tooling. Skills and Attributes Strong understanding of cloud security principles and best practices. Excellent problem-solving, analytical, and rootcauseanalysis skills. Effective communication and teamwork abilities. Benefits Competitive salary with eligibility for company bonus scheme (annual and quarterly payments). More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
TalentHawk
and monitor/respond to security incidents using tools such as Azure Sentinel and other security technologies (XDR, NDR, IDS/IPS, SIEM). RootCauseAnalysis and Compliance : Perform rootcauseanalysis for security incidents, implement corrective actions, and ensure compliance with industry … Lake, Azure IoT Hub, and API tooling. Skills and Attributes Strong understanding of cloud security principles and best practices. Excellent problem-solving, analytical, and rootcauseanalysis skills. Effective communication and teamwork abilities. Benefits Competitive salary with eligibility for company bonus scheme (annual and quarterly payments). More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. … Share information with Sales Guide junior team members Recommend process improvements Follow security policies Assist in testing patches and updates CANDIDATE REQUIREMENTS Essential Experience Rootcauseanalysis Data centre architecture Network and application management protocols Network administration and troubleshooting Windows Server OS knowledge Experience with SQL, IIS More ❯
meetings, 1-1s and development conversations, you will be responsible for: Supporting the running of Daily & Monthly QRM automated processes involving: o Failure rootcauseanalysis o Managing upstream relationships and Stakeholder communication o Designing/testing/implementation of scripting changes and workflows o Being … Performing database upgrades o Historical Data Migration o Management of archiving processes and file retrieval Supporting QRM Infrastructure involving: o Investigating server outages/rootcauseanalysis o Monitoring/management of disk space o Monitoring/restarting services o Application patching About You: 3-5 years … level Basic understanding of the Windows operating system and cloud environments Appetite to investigate and resolve system issues e.g. bad data, failures, bad results (rootcauseanalysis) Ability and desire to learn many skills/tools/ideas at a basic level Experience working with vendor products More ❯
Responsible for the proactive support of products so that there is high product performance that is continuously improved. Responsible for identifying and resolving the root causes of operational incidents, implementing solutions to improve stability and prevent recurrence. Manages the creation and maintenance of the event catalog to trigger events … event catalog for the relevant product or application. Implement automation for system provisioning, self-healing, auto recovery, deployment, and monitoring. Perform incident response and rootcauseanalysis for critical system failures. Monitor system performance and establish service-level indicators (SLIs) and objectives (SLOs). Collaborate with development … products & drive plan till successful closure Accountable for the in scope product to ensure high availability performance. Problem Management Conduct thorough problem investigations and rootcause analyses (RCA) to diagnose recurring incidents and service disruptions Coordinate with incident management teams, operations experts and collaborate with different Service Operations More ❯
business/development groups requiring assistance in resolving OREs/CAPs/CM Complaints. Monitors problem, change and incident queues, implementing compliance with capability, rootcauseanalysis and change quality targets. Monitors the quality of deliverables by reporting on any trends, issues and achievements and raising issues …/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues. Provide feedback to engineering and product team based on the reported CM Complaints analysis outcome. Look for efficiency improvement in productivity savings. Drive and live by the culture of innovation resulting in highly efficient team and improving operational … Minimum 8+ years of software development experience in Mainframe/Big Data/Java technologies. Ability to analyze Splunk logs, Java code to identify rootcause and permanent solution. Demonstrated experience with Agile or other rapid application development methods. Experience with credit card payments technology. Acts as central More ❯
power. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado. POSITION SUMMARY: The Failure Analysis Engineer is responsible for providing investigation and rootcauseanalysis of product failures. Works closely with various Engineering functions (Reliability, Design … documents visual, electrical, mechanical and other test methods (destructive and non-destructive) as required to isolate failure modes. Identifies and documents the most probable RootCause(s) of failures. Ensures integrity of failure data including conditions, symptoms, and failure modes. Identifies trends in failures and provides quantitative analysis of such trends. Drives Corrective Action for simple failures. Prepares complete, concise Failure Analysis reports for internal and external customer communications. WORK ENVIRONMENT: Failure Analysis Engineers regularly work in office, development and test labs, and manufacturing facilities. Travel to international locations may be required. SKILLS: Proficient knowledge More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Nomios UK&I Limited
issues are escalated and resolved within SLA Collaborate with other teams to ensure that all tickets are handled effectively from creation to resolution Troubleshooting & RootCauseAnalysis: Conduct initial diagnostics, network testing, and troubleshooting for any detected or reported incidents Perform rootcauseanalysisMore ❯
handle a wide range of tasks including data reviews, chargeable project work, investigating errors and omissions, reviewing calculation issues, managing change through support teams, rootcauseanalysis, change management, and client reporting and interaction. As a leader in the marketplace, WTW offers excellent opportunities for experienced pensions … individual member-related errors and complete rectification activities. Draft client notifications and project estimate reports. Perform chargeable tasks, including calculation automation, pension rectification, data analysis, letter review, and strategic change. Create change requests to improve processes and introduce automation, supporting testing and system error investigations. Provide rootcauseanalysis to help mitigate future risks. Manage tasks to deadlines and report progress. Deputise for your Team Leader when needed. Be a technical reference point on pension matters and activities. Support and mentor junior associates, providing regular feedback. Identify service improvements and communicate findings. Challenge procedures and suggest More ❯
across multiple sites in Hampshire, working closely with Machine Operators, Maintenance, and IT. You will provide controls expertise, address breakdowns, drive continuous improvement through rootcauseanalysis, and mentor other engineering support departments. You will also develop, implement, document, and validate complex integrated control systems in a … across multiple sites in Hampshire, working closely with Machine Operators, Maintenance, and IT. You will provide controls expertise, address breakdowns, drive continuous improvement through rootcauseanalysis, and mentor other engineering support departments. You will also develop, implement, document, and validate complex integrated control systems in a More ❯
Worthing, England, United Kingdom Hybrid / WFH Options
AWD Online Careers
Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. More ❯
through operational leadership and capabilities. We’re looking for a Level 3 SOC Analyst to join our client's team, offering expertise in security analysis and incident response to help drive the success of their Cyber Security Operations Center (CSOC). In this role, you will investigate and validate … Incident Response: Handle escalated security incidents that L1 and L2 analysts cannot resolve, such as sophisticated malware infections, APTs, and complex intrusions. Lead forensic analysis and threat hunting efforts to ensure rapid containment and recovery. Security Analysis and RootCauseAnalysis: Conduct detailed analysis of security events to address current cyber threats. Participate in or lead security event analysis activities. Security Reporting and Advisories: Contribute to or lead the delivery of cyber security reports and advisories to key stakeholders. Residual Risk Assessment: Deliver post-incident analysis, technical lessons learned, and reporting More ❯
Key responsibilities include: Designing, developing and executing manual and automated tests Participating in Agile team ceremonies and contributing to test planning Conducting test result analysis and performing rootcause investigations Raising, tracking, and managing defects through to resolution Collaborating with developers and project teams to improve quality … Foundation Certification is a strong asset and shows your commitment to professional testing standards. A key part of this role involves problem investigation and rootcauseanalysis, so strong analytical and communication skills are a must. You'll enjoy working as part of a collaborative team, contributing More ❯
Basingstoke, Hampshire, South East Hybrid / WFH Options
CGI
Key responsibilities include: • Designing, developing and executing manual and automated tests • Participating in Agile team ceremonies and contributing to test planning • Conducting test result analysis and performing rootcause investigations • Raising, tracking, and managing defects through to resolution • Collaborating with developers and project teams to improve quality … Foundation Certification is a strong asset and shows your commitment to professional testing standards. A key part of this role involves problem investigation and rootcauseanalysis, so strong analytical and communication skills are a must. You'll enjoy working as part of a collaborative team, contributing More ❯
has a track record of delivering disruptive technologies to the market. Oxford Nanopore's sequencing platform is the only technology that offers real-time analysis, in fully scalable formats from pocket to population scale, that can analyse native DNA or RNA and sequence any length of fragment to achieve … short to ultra-long read lengths. Our goal is to enable the analysis of any living thing, by anyone, anywhere! The Details This exciting and challenging role is responsiblefor providing technical support, and driving continuous improvements, within end-to-end manufacture of novel fluidic chips/electrochemical arrays. The … Third Party suppliers to support and improve chip and flow cell manufacture. Supporting Production with technical issues, using techniques such as failure mode effect analysis,rootcauseanalysis, and other six sigma tools. Data analysis & interpretation, leveraging your programming experience where relevant. Establishing, monitoring, and More ❯
implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out RootCauseAnalysis (RCA) to eliminate recurring issues. Collaborate with cross … reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and rootcause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with More ❯
implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out RootCauseAnalysis (RCA) to eliminate recurring issues. Collaborate with cross … reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and rootcause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with More ❯
implement scalable, efficient systems for maximum reliability. Lead incident response and implement monitoring solutions to maintain high system uptime. Optimize performance through in-depth analysis and continuous improvement. Develop preventive maintenance programs and carry out RootCauseAnalysis (RCA) to eliminate recurring issues. Collaborate with cross … reduce manual tasks. Ensure compliance with regulatory standards and uphold best security practices. Contribute to quality systems through deviation management, CAPA follow-up, and rootcause investigations. What We’re Looking For: 5+ years of experience in Site Reliability Engineering or a related field. Hands-on experience with More ❯
Dartford, Kent, United Kingdom Hybrid / WFH Options
Southeastern Railway
tools and data applications. Excellent communication skills and the ability to engage with people at all levels of the organization. Proven experience in business analysis, rootcauseanalysis of systems hardware and software problems, and developing technical specifications for solutions. Strong analytical skills with the ability More ❯
communication skills and the ability to engage with people at all levels of the organisation. Proven track record of in the area of business analysis, rootcauseanalysis (systems hardware and software problems) and development of workable and achievable technical specifications for solutions. Strong analytical skills More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
investigate causes of experience degradation in near real-time Quality Proactive Problem work with problem management to make best use of EUA data for rootcauseanalysis and incident prevention Use Comparative Analytics from EUEM CoE to drive improvements on the customer account Seek rootcauseMore ❯
investigate causes of experience degradation in near real-time Quality Proactive Problem work with problem management to make best use of EUA data for rootcauseanalysis and incident prevention Use Comparative Analytics from EUEM CoE to drive improvements on the customer account Seek rootcauseMore ❯