Customer Success Operations Analyst
- Hiring Organisation
- IRIS Software Group
- Location
- Slough, England, United Kingdom
that underpin our global Customer Success organisation. This is an excellent opportunity to develop deep expertise in CS Operations within a high‐growth B2B SaaS environment . You’ll work closely with the Director of CS Operations, Customer Success leadership, and cross‐functional RevOps partners, contributing directly to retention, renewal … similar CS platforms (e.g. ChurnZero, Totango) Familiarity with NetSuite or ERP/finance systems Working knowledge of SQL or data querying tools Understanding of SaaS customer lifecycle, renewals, and expansion Exposure to operational documentation or change management Please note: We occasionally close vacancies early in the event that we receive ...