Milton Keynes, Buckinghamshire, England, United Kingdom
Cobalt Recruitment
Role Overview As an Application SupportAnalyst, you will play a vital role in ensuring smooth implementation, support, and operation of complex software applications used across the real estate sector. You will be the go-to person for troubleshooting application issues, supporting well respected clients remotely, and ensuring timely resolution of escalated cases. Role Responsibilities Provide high … quality technical and application support to clients, particularly during product implementations and software upgrades. Troubleshoot software issues via ticketing platforms (e.g., Jira, Zendesk), escalating complex problems to development or infrastructure teams as needed. Conduct regular client follow-ups and status calls to manage expectations and provide updates on issue resolution. Document support cases clearly and thoroughly for internal … the US, ensuring a unified approach to client service delivery. Build strong client relationships by demonstrating ownership, proactivity, and technical insight. Role Requirements Proven experience in application or systems support, ideally in a SaaS, ERP, or enterprise software environment. Advantageous to have exposure to property management systems. Familiarity with ticketing systems such as Jira, ServiceNow, or Zendesk. Basic understanding More ❯
next level? Do you thrive in a dynamic environment, solving technical challenges and supporting a diverse client base? If you have extensive experience in 2nd and 3rd line IT support, as well as a strong command of Windows, Azure, and Office 365, we want to hear from you! About Us We are a trusted Managed Service Provider (MSP) based … in Reading, delivering exceptional IT support and services to businesses across the Berkshire area. Our mission is to empower local businesses with reliable, secure, and innovative IT solutions that help them succeed. The Role As a Senior IT SupportAnalyst , you will be a vital part of our team, providing expert support to our clients. Your … technical knowledge and problem-solving skills will ensure the smooth operation of IT systems and contribute to the success of local businesses. Key Responsibilities Deliver 2nd and 3rd line support to resolve complex technical issues? Provide expert guidance on Windows environments , Azure , and Office 365 Collaborate with clients to implement, maintain, and optimize IT solutions? Troubleshoot and resolve hardware More ❯
Our client is recruiting for a proactive and technically skilled SITS Technical SupportAnalyst to join their Digital Services team. This is a vital role that supports and enhances the student experience by ensuring the smooth operation, maintenance, and development of the SITS student records system and eVision portal. You'll act as a key technical point of … contact, resolving issues, supporting system upgrades, contributing to development projects, and helping deliver solutions that meet evolving academic and administrative needs. Key Responsibilities Provide technical support for the SITS student records system and its integrations. Diagnose and resolve bugs, log solutions, and escalate issues when necessary. Work with Senior Application Developers on large-scale and complex developments. Deliver small … scale development tasks independently using SITS tools, HTML, and JavaScript. Support quality assurance, software updates, and version releases. Participate in change management and testing of new features. Ensure compliance with Data Protection, GDPR, and Cyber Security standards. Essential: Degree-level education (or equivalent experience). Experience using the Tribal SITS:Vision/eVision system. Knowledge of web technologies (HTML More ❯
Permanent Competitive salary & package Supportive team environment Are you ready to take the next step in your application support career? Are you a natural problem-solver with a solid knowledge of ITIL principles? Right to Work You must hold the long-term right to work in the UK without sponsorship as we're unable to offer skilled worker sponsorship … The most widely used financial planning software in the UK market Mission critical technology that helps product manufacturers to optimise the financial productsthat they take to market We currently support over 50m financial decisions every year with a combined value of over£80bn. Role Overview In this role you'll play a crucial role inensuring the smooth functionality and … availability of our highly innovative and market leading software applications which allow financial institutions, intermediaries and consumers to make smarter financial decisions. Responsibilities A typical day in application support kicks off with a daily stand-up, then throughout the day you'll be using your skills and experience towork on tasks to address bugs or implement minor enhancements. At More ❯
My client is an IT consultancy specialising in all things IT support! They are looking for a SC Cleared Supportanalyst to work with a government body. The role is based full time onsite in Portsmouth and is paying £25.15ph (inside/umbrella) This is a short term contract with the possibly of extensions SC Clearance, must … issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer Conduct manual stock checks daily and report findings to the contractor Engineer and site Manager Place existing devices collected from users at the Refresh Clinic within the packaging More ❯
Basingstoke, Hampshire, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Job Description We're looking for a proactive Dynamics 365 SupportAnalyst to join a well-established IT and Dynamics service provider. The role involves supporting a variety of client environments across cloud and on-prem setups, providing prompt issue resolution and system enhancements. You'll work closely with customers and internal teams, helping to customise and develop … stack and is ideal for someone with experience supporting or customising internal CRM systems who is looking to advance into consultancy or technical development. Roles and Responsibilities Handle incoming support tickets and service requests through Dynamics 365 Investigate and troubleshoot issues via phone, email, or occasional onsite visits Customise and configure D365 environments - including fields, forms, workflows, and permissions … Experience customising Dynamics 365 (e.g. forms, business rules, security settings) Good understanding of data handling: exporting, cleaning, and importing records Minimum 2 years' experience in a desktop or application support role Clear verbal and written communication skills Ability to work independently and as part of a small team Desirable Skills Familiarity with Power Apps and Power Automate Understanding of More ❯
University Hospitals Sussex NHS Foundation Trust (279)
Job summary This key role within the PACS team provides a high quality, comprehensive and efficient administration support service to all imaging system users. The post holder will utilise excellent time management, organisational and communication skills and an adaptable, flexible approach to produce work of a high standard focusing on being the first point of contact for all PACS … when they need us, and we go above and beyond to meet their needs. This can be seen in ourWellbeing Programme for staff which is extensive and designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after … responsible for monitoring the PACS Enquiries email inbox, deciding the urgency of all requests/queries and actioning as appropriate. Use the Image Exchange Portal (IEP) to manage and support image exchange with external organisations. Frequently liaising with IT and suppliers for system support. Develop a high level knowledge of the PACS/RIS System and using this to More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Sanderson Recruitment
Job Title: Acturis Support Specialist Location: Milton Keynes (Hybrid working available) Salary: £50,000 per annum Employment Type: Full-Time, Permanent About the Role: A leading global insurance group with a strong presence in the UK market is looking for an experienced Acturis Support Specialist to join their Milton Keynes-based team. Working as part of a collaborative … thinking IT & Operations function, you will play a key role in supporting users of the Acturis platform and helping across the business. Key Responsibilities: Provide 1st and 2nd line support to internal users of the Acturis system Investigate, troubleshoot, and resolve issues efficiently Act as the liaison between users and the Acturis provider where needed Assist with system configuration … updates, and user onboarding Support internal projects and system enhancements related to Acturis What We're Looking For: Proven experience supporting the Acturis platform in a commercial insurance environment Strong understanding of insurance operations and workflows Excellent communication and interpersonal skills A proactive approach to problem-solving and continuous improvement Ability to work independently and manage multiple priorities What More ❯