Are you an IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer focused, with base experience of supporting Office 365, Windows 10/11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service Desk Support Officer with a forward thinking & evolving organisation … policy & procedure, projects, documentation, and reporting. Essential Previous commercial 1st Line Help Desk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10/11 desktop support Microsoft Office 365 Active Directory administration Some general networking skills to include TCP/IP Remote User Support (VPN/Terminal Services) & Remote Desktop … Service Host PC/Laptop Hardware Support Desirable Virtualisation (Hyper-V ideally, but also Citrix or VMware) Windows Server 2012/2016 Anti-virus and backup solutions SharePoint Telephony & Mobile Devices CRM software Further networking skills - TCP/IP, DNS, firewalls, switches, routers, etc. Any suitable certification, Microsoft, ITIL, PRINCE2 or similar. As an individual you will be customer More ❯
Key Responsibilities Provide client-facing technical support via phone, email, and in person. Troubleshoot and resolve hardware, software, and networking issues across a variety of platforms. Support and manage Windows Servers, Active Directory, DHCP, DNS, and other IT infrastructure. Work with Microsoft 365 (Teams, Exchange, SharePoint, Intune, AutoPilot) and Azure environments. Assist with virtualization platforms such as VMware ESX … base. Escalate complex issues and collaborate with senior engineers to ensure resolution. What We're Looking For Previous experience in an MSP environment is essential Strong technical expertise in: Windows Server, Active Directory, Microsoft 365, and Azure Virtualization (VMware or Hyper-V) Security software and endpoint protection solutions Remote desktop tools and help desk software Excellent client-facing skills More ❯
professional, respectful, and proactive approach to customer service. Have the technical knowledge to make recommendations to clients, suggesting genuine system improvements and upgrades. Bring an in-depth knowledge of Windows technologies, such as Windows Server and Desktop operating systems. Demonstrate a logical and methodical approach to troubleshooting, thinking outside the box to reach the best resolution. CORE SKILLS … Windows Server 2008-2022 Windows Desktop 7-11 Hosted Desktop and Terminal server farm setups Office 365 tenant setup and administration VMWare/Hyper-V administration Strong networking capabilities (DNS, routing, switching etc) VoIP knowledge, preferably 3CX DESIRABLE SKILLS AND EXPERIENCE Exposure to Cisco/Draytek firewalls and routers Apple products and support Group Policy administration Azure AD More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Maxwell Bond
Right to work in the UK (background checks may be required). Experience in a helpdesk or technical support environment. Strong troubleshooting skills and a proactive mindset. Experience with Windows Server, Linux (Ubuntu), and Microsoft 365. Good understanding of networking: VLANs, STP, Cisco IOS, etc. Familiarity with VMware, Hyper-V, or Docker. Knowledge of databases such as MS SQL More ❯
Support Analyst - 1 st/2nd Line, AD/GP, O365 c.30k IT Support Analyst/Helpdesk Support Analyst - 1 st & 2nd Line Support, Win10/Win11, MS Office, Windows Server AD/GPo/AD Connect/Entra, MS Office 365/MS Exchange, InTune/Endpoint Manager, LAN/Wireless/VPN, Permanent, Maidstone, Kent, £30k - £32k … Remote Access), VoIP phone systems (basic support) as well as MS Office and other applications utilised by clients. Secondly, you will be responsible for managing the user profiles within Windows Server and MS Azure Active Directory/Group Policy, creating new user profiles and email accounts in MS O365. Troubleshooting issues with Active Directory/Group Policies will also … some server technologies. Additionally you will need to be comfortable troubleshooting issues with additional software systems, connections and server comms issues, and be able to create users' accounts in Windows Server Active Directory & MS Office 365 and manage both LAN and VPN connections; it is essential that you have previous experience of Active Directory as well as Office More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
ALTERED RESOURCING LTD
access control and data protection. Key Skills & Experience Proven experience in an infrastructure-focused IT role. Strong experience with on-premises IT environments , including VMware/Hyper-V and Windows Server. Deep understanding and hands-on experience with Active Directory , including advanced GPO management and AD troubleshooting. Experience with 3rd-party application support and vendor liaison. Good knowledge of … Windows Server (2016/2019/2022) , DNS, DHCP, and file systems. SolarWinds, Veeam & Citrix experience would be desirable. Solid understanding of networking fundamentals (TCP/IP, subnets, VLANs, firewalls). Experience working with Microsoft 365 and hybrid environments. Familiarity with backup solutions (e.g., Veeam, Commvault). Understanding of cybersecurity best practices and patch management. Excellent communication and documentation More ❯
to, and demonstrable experience of supporting teaching and learning Project team member skills Effective engagement with IT service partners and 3rd parties A clean UK driving license. Technical Skills Windows Server 2012/2016 Windows 10 Active Directory support Office365 Microsoft Office 2013/2016 suites LAN & WAN technologies and protocols, including VLAN, wireless, DNS and DHCP. SIMS.net More ❯
Oxfordshire, South East, United Kingdom Hybrid / WFH Options
Network IT
We are looking for a dedicated Platform Support Engineer to ensure the operational health, performance, and security of a hybrid server environment. In this role, you will manage both Windows and Linux platforms , applying patches, enforcing configuration standards, and supporting core infrastructure services such as Active Directory and SQL environments . Youll also contribute to automation efforts using Ansible … and enhance consistency across the environment. This role is ideal for a technically skilled professional focused on infrastructure stability, automation, and operational excellence. Key Responsibilities Maintain and monitor hybrid Windows/Linux environments for performance, security, and compliance Apply patching and configuration standards using tools such as SCCM , WSUS , and Red Hat Satellite Support and troubleshoot Active Directory , SQL … cause analysis and implement preventative measures Document support procedures and maintain a comprehensive knowledge base Participate in on-call rotations and incident response efforts as needed Critical Skills & Experience Windows Server administration and support Red Hat Enterprise Linux or equivalent Linux server support Configuration and patching using SCCM , WSUS , and Red Hat Satellite Strong knowledge of Active Directory architecture More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Amtis professional Ltd
EUC Support Engineer - VIP – London - £40,000 – Hybrid Working O365, D365, Azure, Intune, AD, Exchange, Windows 10/11, LAN, WAN, VPN, MDM, Autopilot EUC Support Engineer , you’ll be the face of IT in our London office—supporting our clients teams, including the Tech Leadership and CEO, with seamless, jargon-free technical assistance. About you. Be the go … to IT expert in our London office, providing hands-on support and resolving escalations. Manage and deploy Windows desktop environments using Intune and Autopilot . Troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices. Support and mentor 1st/2nd line engineers, contributing to a culture of continuous learning. Maintain and evolve IT policies, processes, and … infrastructure and security maintenance. Occasionally travel to head office for team meetings and collaboration. Skills You will bring Strong experience with Microsoft technologies: O365, D365, Azure, Intune, AD, Exchange, Windows 10/11. Experience in Power Apps a plus Familiarity with Jamf Pro and Apple macOS/iOS support. Knowledge of networking (LAN, WAN, VPN), MDM, and cybersecurity best More ❯
Line Service Desk Engineer to join their growing technical team. This role is ideal for a highly skilled and motivated engineer with a experience in infrastructure, virtualization, networking, and Windows Environments. You'll be responsible for managing escalated incidents, delivering some projects, and maintaining the IT estate of Clients throughout the UK. This is a key technical role requiring … support various infrastructure-related projects. Independently manage and deliver small-scale projects. Monitor, maintain, and enhance the infrastructure environments of multiple clients (300+ networks). Essential Technical Skills MicrosoftWindows Server (2008-2022/2025) Microsoft Exchange Active Directory Services Microsoft Office 365 (including SharePoint, Intune, and Entra) Microsoft Desktop OS (Windows 10/11) Virtualization Networking & Security More ❯
2nd line support for a diverse client base, handling escalated technical issues via phone, email, remote tools, and occasionally on-site. Troubleshoot and resolve problems related to Microsoft 365, Windows Server, Azure, Active Directory, networking, and end-user systems . Support desktop environments (Windows 10/11), laptops, printers, and mobile devices, including MDM (e.g. Intune). Assist … SLAs and best practice standards. What We're Looking For Proven experience in a 2nd line IT support role , ideally within an MSP environment. Strong knowledge of Microsoft 365, Windows Server, Active Directory, Azure, Intune , and desktop support. Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, firewalls, switches). Experience with remote support tools and ticketing systems. More ❯
3rd Line Support Technician, Windows, Cloud, Woodstock, Oxfordshire to £45,000 A leading Service Provider is looking to recruit a 3rd Line Support Technician to provide outstanding support for their client of 900 users based in Woodstock, Oxfordshire and offices around the UK. This role is a mixture of 3rd Line/infrastructure support, system maintenance tasks & project work … data and systems are kept safe from threats Approaches issues in a logical manner and takes ownership through to completion Technical Skills and Qualifications Essential Security Infrastructure (Firewalls etc) Windows Desktop environments, including the latest Windows Version Windows Server (Apply online only) Microsoft Exchange Server 2013/2016/Office 365 Networking – LAN, VLAN’s, Wi-Fi More ❯
strategy through 2025 and beyond, focusing on creating and maintaining technology standards that support all users across our organization. You'll be responsible for managing core IT infrastructure, including Windows 11 systems , Virtual Desktop, EUC, Infrastructure (VDI) , Azure services , and Microsoft 365 platforms . The ideal candidate will have strong expertise in Entra ID , Intune , Citrix XenApp and XenDesktop … and other enterprise mobility management technologies, with a DevSecOps mindset and automation skills. Key Responsibilities: Design, build, and maintain Windows 11 standard operating system builds, ensuring they meet security standards and are properly patched Manage and optimize Virtual Desktop Infrastructure (VDI) environments to deliver reliable remote access solutions Configure and maintain Entra ID (Azure Active Directory) for identity and … years of experience in financial services, exchange, or a similar regulated environment Proven track record working in architecture roles within ITIL-governed environments Strong hands-on experience with Windows 11, Entra ID, Active Directory, VDI, EUC, Microsoft 365 suites, and Intune Expertise in VDI technologies and virtual desktop management Knowledge of Microsoft 365, single sign-on (SSO), identity providers More ❯
Gillingham Business Park, Gillingham, Kent, England, United Kingdom
Searchability
performance, and security while maintaining clear, comprehensive documentation. What will you need? Minimum of 5 years' experience in a 3rd line IT support or infrastructure role. Deep understanding of Windows Server (2012-2025) and Windows OS support. Expertise in Microsoft 365 Administration (Exchange, SharePoint, Azure). Hands-on experience with Active Directory and Azure AD. Strong networking knowledge … directly to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Infrastructure, 3rd Line Support, Networking, Windows Server, Active Directory, Microsoft 365, Azure, Hyper-V, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, ITIL, Project Delivery, Mentoring, Technical Support. More ❯
proactively, under pressure, and independently with minimal direction A good understanding of mobile devices, such as Apple iOS smartphones and tablets. Strong background in Microsoft products, Microsoft Office365, and Windows versions. Familiarity and comfort in using web conferencing, collaboration tools, and applications such as Microsoft … Teams, Zoom, WhatsApp, Cisco Webex etc. Knowledge of ServiceNow or other ITSM along with ticket management best practices. Skills IT industry experience + past VIP/Exec support MicrosoftWindowsMicrosoft Office O365 ServiceNow ITSM Microsoft Teams Video Conferencing Technologies Apple OSX/Apple Mobile iOS Active Directory Mimecast Remote Support Tools Incident, Request, Problem, and Change Management ITIL More ❯
. Proactively identifying potential or future issues at client sites before they escalate. Sharing technical knowledge and client-specific expertise with team members to enhance overall service delivery. Requirements: Windows Server Management experience Windows Desktop OS and Management Active Directory and Group Policy TCP/IP, DNS Server Virtualization: VMWare vSphere/Microsoft Hyper-V/Nutanix AHV More ❯
especially Microsoft Azure (compute, networking, identity, storage). Strong working knowledge of Microsoft 365 platform services (Exchange Online, SharePoint, Teams, Power Platform, security/compliance). Solid background in Windows Server, virtualisation (VMware/Hyper-V), and on-premises data centre infrastructure. Proven track record of translating strategy into executable engineering workstreams and delivering results at pace. Demonstrable experience More ❯
/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Skills and Experience: 1-2 years of experience in 1st line support. MicrosoftWindows 10,11 and MacOS, iOS and Android and printers. Microsoft Server 2012, 2016, 2022 Microsoft Office 365 Exchange & One Drive Microsoft Active Directory, Group Policy, DHCP and DNS An More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Lorien
forest Active Directory environments, group policy and DNS. Extensive experience working with common Microsoft technologies such as patch management, mobile device management and monitoring systems. Extensive experience working with Windows desktop including all levels of troubleshooting, Extensive experience working with cloud, server, desktop, network and telephony providers. Good knowledge of networking - Layer2/3, dynamic routing, MPLS and firewall More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
years' experience in a medium to large Microsoft shop) in Computer Science/Engineering or a related field. Professional Qualifications are preferred, including: Cloud administration ( Azure, AWS & GCP) Microsoft - Windows Server, SQL Server VEEAM Backup & Recovery Zerto Connect to your skills and professional experience In-depth knowledge of MicrosoftWindows Operating Systems, some experience with Linux is a More ❯
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Deloitte LLP
years' experience in a medium to large Microsoft shop) in Computer Science/Engineering or a related field. Professional Qualifications are preferred, including: Cloud administration ( Azure, AWS & GCP) Microsoft - Windows Server, SQL Server VEEAM Backup & Recovery Zerto Connect to your skills and professional experience In-depth knowledge of MicrosoftWindows Operating Systems, some experience with Linux is a More ❯
with internal teams and clients on infrastructure roadmaps and cloud strategy. Maintain security and compliance standards across cloud and hybrid estates. Skills & Experience Required: Solid background in traditional infrastructure: Windows Server, AD, DNS/DHCP, virtualisation (VMware/Hyper-V), networking basics. Proven experience designing and supporting production environments in Microsoft Azure. Strong understanding of: Azure AD, VMs, VNets More ❯
technical support across desktop, server, and networking environments. Troubleshoot and resolve hardware, software, and network-related issues via phone, email, remote tools, and in-person. Support Microsoft technologies including Windows Server, Active Directory, Office 365, and Azure AD. Deploy, configure, and maintain workstations, printers, and mobile devices. Perform proactive maintenance, monitoring, and patching of client systems. Manage tickets and … delivery. Occasionally attend client sites (company vehicle or mileage reimbursement provided). Essential Skills & Experience: Proven experience in an MSP or multi-client support environment. Strong troubleshooting skills across Windows OS, Active Directory, Office 365, and Exchange. Familiarity with networking fundamentals (DNS, DHCP, VPN, firewalls). Experience with backup systems, antivirus solutions, and remote monitoring tools. Excellent communication and More ❯
the services lifecycle and conduct coordination and communication between support and service provider; Serve as the highest level of technical escalation for complex issues related to managed client devices (Windows, macOS, iOS, etc.) Analyse and resolve complex hardware and software problems, collaborating with Level 1 and Level 2 support teams to provide timely resolutions; Investigate and troubleshoot advanced network … experience of managing Windows Server and Windows client Operating Systems in large distributed environment (more than 10 000 endpoints); Extensive knowledge and proven experience in using MicrosoftWindows environment technologies (Active Directory, DNS, DHCP, GPO, MECM (former SCCM)); Experience in Cloud Office Operation (Intune device management, O365 Admin Management, Teams and Exchange online management) Sound knowledge in … in security technologies and concepts (PKI, least privilege, data at rest, data in transit protection); Knowledge and experience related to design, implementation, operation, maintenance, support, configuration and administration of Windows clients in large distributed environment; Experience in coaching and supervising technical staff; Experience in planning and coordination upgrades, patches, service interruptions with multiple teams including remote locations; Experience in More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oscar Technology
delivery across a variety of SME and enterprise clients. Key Responsibilities: Act as the senior technical escalation point for complex support issues across client environments. Administer, maintain, and troubleshoot Windows Server environments, networks, and cloud platforms. Manage Active Directory, Group Policy, DNS/DHCP, and M365 (Exchange, SharePoint, Teams, Intune). Perform server migrations, cloud integrations, and infrastructure upgrades. … and internal knowledge base. Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS/DHCP Azure administration and migration experience VMware or Hyper-V environments Networking (firewalls, VLANs, routing, switching, VPNs More ❯