the services lifecycle and conduct coordination and communication between support and service provider; Serve as the highest level of technical escalation for complex issues related to managed client devices (Windows, macOS, iOS, etc.) Analyse and resolve complex hardware and software problems, collaborating with Level 1 and Level 2 support teams to provide timely resolutions; Investigate and troubleshoot advanced network … experience of managing Windows Server and Windows client Operating Systems in large distributed environment (more than 10 000 endpoints); Extensive knowledge and proven experience in using MicrosoftWindows environment technologies (Active Directory, DNS, DHCP, GPO, MECM (former SCCM)); Experience in Cloud Office Operation (Intune device management, O365 Admin Management, Teams and Exchange online management) Sound knowledge in … in security technologies and concepts (PKI, least privilege, data at rest, data in transit protection); Knowledge and experience related to design, implementation, operation, maintenance, support, configuration and administration of Windows clients in large distributed environment; Experience in coaching and supervising technical staff; Experience in planning and coordination upgrades, patches, service interruptions with multiple teams including remote locations; Experience in More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oscar Technology
delivery across a variety of SME and enterprise clients. Key Responsibilities: Act as the senior technical escalation point for complex support issues across client environments. Administer, maintain, and troubleshoot Windows Server environments, networks, and cloud platforms. Manage Active Directory, Group Policy, DNS/DHCP, and M365 (Exchange, SharePoint, Teams, Intune). Perform server migrations, cloud integrations, and infrastructure upgrades. … and internal knowledge base. Required Skills & Experience: Proven experience in a 2nd/3rd line support role within an MSP or multi-client environment . Strong technical expertise in: Windows Server 2016-2022 Microsoft 365 administration Active Directory , Group Policy, DNS/DHCP Azure administration and migration experience VMware or Hyper-V environments Networking (firewalls, VLANs, routing, switching, VPNs More ❯
in Computer Science or related field (essential) Microsoft 365 certifications and advanced Office skills 5 years’ experience with Intune, SharePoint, SaaS platforms, Cisco, Azure, and AD Strong knowledge of Windows Server, Exchange, Teams telephony, Hyper-V, VMware, and backup/DR solutions Proficiency in PowerShell, networking protocols, and ITSM frameworks Excellent communication, time management, and customer service skills If More ❯
with on-site cabling and infrastructure installation. Key Responsibilities: Provide 2nd line support across a range of clients and systems Troubleshoot network, server, desktop, and cloud-based issues Support Windows Server, Active Directory, and Microsoft 365 environments Assist with networking tasks (switching, routing, firewall configurations) Configure and manage devices including Meraki, DrayTek, and Sophos firewalls Perform on-site installations … changes in service systems Deliver excellent customer service and represent the business professionally on-site Requirements: 3+ years in a technical support or network support role Strong understanding of Windows Server 2012+ and Windows 10+ Hands-on experience with Active Directory, Group Policy, Microsoft 365, and SharePoint Online Good networking knowledge: DNS, routing, switching Experience supporting users remotely More ❯
varied and hands-on role with real room to grow. Provide 1st/2nd line IT support to external clients Manage PC/Mac builds, installations, and configurations Troubleshoot Windows 10 & 11 and Microsoft Office applications Administer Windows Server (2012+) - AD, DHCP, DNS, Group Policy Perform basic Microsoft 365 admin tasks - user setup, licensing, and security Support virtualization … tickets with attention to detail What We're Looking For: 12+ months experience in a helpdesk or support role, ideally within an MSP or IT consultancy Strong knowledge of Windows desktop and server environments Proficiency in Microsoft 365 and general user support Excellent communication and client-facing skills A self-starter with strong troubleshooting and time-management skills Eligibility … career progression opportunities Exposure to the latest tools and technologies Work for a Microsoft Gold Partner with a strong culture of internal development Keywords: IT Support, Helpdesk, Service Desk, Windows Server, Microsoft 365, Active Directory, Networking, TCP/IP, Citrix, VMware, Group Policy, DHCP, DNS, Cloud, Hosting, MSP Oscar Associates (UK) Limited is acting as an Employment Agency in More ❯
the organization. Assist in developing and maintaining resources on the firm’s intranet. Assist the IT Director and Lead Technical Analyst with additional development opportunities. EXPERIENCE: Highly Proficient in Windows 10 and 11, Microsoft server versions, Hyper V, MS Office versions,Active Directory and Networking. Operational experience of ActionStep (preferred) and Net Documents along with Advanced P4W/Tikit. … Experience of 1st and 2nd line support and able to set up workstations. Experience of setting up users in a Windows environment, with access to multiple sites,services, and software applications. Experience of troubleshooting printers, scanners, PC’s, mobile phones, and tablets. Confident manner with good communication skills and previous experience in an IT Support environment. Ability to troubleshoot More ❯
the organization. Assist in developing and maintaining resources on the firm s intranet. Assist the IT Director and Lead Technical Analyst with additional development opportunities. EXPERIENCE: Highly Proficient in Windows 10 and 11, Microsoft server versions, Hyper V, MS Office versions,Active Directory and Networking. Operational experience of ActionStep (preferred) and Net Documents along with Advanced P4W/Tikit. … Experience of 1st and 2nd line support and able to set up workstations. Experience of setting up users in a Windows environment, with access to multiple sites,services, and software applications. Experience of troubleshooting printers, scanners, PC s, mobile phones, and tablets. Confident manner with good communication skills and previous experience in an IT Support environment. Ability to troubleshoot More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
GreatFind Recruitment
as the primary onsite IT contact, delivering 1st/2nd line support and escalating complex issues to the 3rd line MSP. Manage and maintain the school’s IT infrastructure: Windows servers, virtual environments, storage, networking, Wi-Fi, firewalls, and end-user devices (Windows/macOS/iOS). Support the events team with their day-to-day IT … an educational setting. Strong interpersonal skills with the ability to communicate clearly with non-technical users. Excellent organisational skills, able to manage multiple priorities independently. Solid technical knowledge of: Windows Server, AD, DNS, DHCP, VMware Microsoft 365, Intune, Entra ID End-user device management (Windows/macOS/iOS) Networking fundamentals (VLAN, VPN, TCP/IP, DNS, switches More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
background preferable 2-3 years proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity MicrosoftWindows Server 2016 - 2022 Microsoft 365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS and Apple Mac support experience More ❯
performance across servers, applications, and networks. What will you need? A minimum of 3 years' experience in IT support, ideally in a second-line role Strong troubleshooting skills across Windows operating systems and Microsoft 365 Hands-on experience with Active Directory, including Azure AD Solid understanding of core networking protocols - TCP/IP, DNS, DHCP, VPNs, and VLANs Practical … CV directly to . By applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, 2nd Line, Networking, Windows Server, Active Directory, Office 365, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, Hyper-V, Helpdesk, Infrastructure, CCNA, ITSM. More ❯
South East London, London, England, United Kingdom
Oscar Technology
devices, printers, and network issues. Manage and resolve support tickets in a timely and professional manner. Set up and configure new user accounts, hardware, and software. Troubleshoot issues with Windows OS, Microsoft 365, and standard business applications. Assist with on-site hardware installation and maintenance. Liaise with 3rd party vendors where needed for issue resolution. Maintain IT documentation and … email, remote desktop, and in person. Key Skills & Experience: Previous experience in a 1st or 2nd line IT support role (minimum 1 year preferred). Strong working knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Active Directory and basic Group Policy tasks Basic networking knowledge (IP, DNS, DHCP, VPN). Experience with remote support tools More ❯
2+ years in a similar IT support or service desk role. GCSEs in Maths & English (Grade B/5 or higher). CompTIA A+ certification. Strong technical understanding of Windows OS, Microsoft 365 and Active Directory. Basic networking knowledge (TCP/IP, DNS, DHCP). Excellent communication and customer service skills. Full UK driving licence. Desirable: CompTIA Network+/ More ❯
Hitchin, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
and policies with Microsoft Endpoint Manager/Microsoft Intune. · Deployment and advanced support of Microsoft 365 products, including Entra ID, SharePoint/OneDrive and Teams. · Management and troubleshooting of Windows Server 2016-2022, including Remote Desktop Services, Active Directory, AD Sync & Group Policy. · A good understanding of virtualization technologies such as Hyper-V. · Technical knowledge of LAN/WAN More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
compliance by integrating Microsoft Defender for Endpoint, BitLocker encryption, Conditional Access policies, and Azure AD compliance configurations across all managed devices. You'll automate the full device lifecycle using Windows Autopilot, Azure Logic Apps, Power Automate, and PowerShell scripting - covering zero-touch onboarding, application deployment, patch management, and deprovisioning. You'll continuously monitor and enhance EUC infrastructure using Microsoft … act as deputy to the Tech Senior Leadership Team as required Experience & Knowledge: Significant demonstratable hands-on engineering experience across M365, Azure AD, Endpoint Manager (Intune), SCCM, Autopilot, and Windows Virtual Desktop. Proven expertise in scripting and automation tools (PowerShell, Python, Graph API). Demonstrated ability to implement and maintain AI-based support systems and experience platforms. Advanced knowledge More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
Anson McCade
Bring To be successful as Technical Team Manager , you should have: SC clearance (or eligible to start with SC). Strong knowledge of IT infrastructure, especially the Microsoft stack: Windows Server, Windows OS, Exchange, Active Directory, VMware, and Microsoft Service Centre products. Understanding of networks, particularly Cisco or Juniper devices. Proven experience in performance and people management (team More ❯
hands-on role with exposure to cutting-edge infrastructure and cloud, and want a clear path into architecture and consultancy, this is the one. Required Skills: Strong experience with Windows Server, Active Directory, Microsoft 365 & Exchange Deep understanding of networking, firewalls, VPNs & routing/switching Hands-on experience with virtualisation (VMware/Hyper-V) Strong knowledge of cloud platforms More ❯
accessible on any IT platform. IT Support Technician - skills & experience: 1+ years in computer networks and systems maintenance Knowledge of Microsoft operating systems and applications Microsoft systems administration experience (Windows Server, 365, Azure) Desirable: Mobile Device Management (Intune, Apple JAMF) Supporting services in the cloud (e.g. SaaS) VMWare ESXi, vSphere and vCenter Apple product experience (including hardware, macOS and More ❯
Bracknell, England, United Kingdom Hybrid / WFH Options
Anson McCade
ensure service desk efficiency What You Need: Demonstrable experience in performance management and team leadership (ideally 5+ direct reports) Strong understanding of IT infrastructure, especially within the Microsoft/Windows stack (Windows OS, Windows Server, Exchange, AD, VMware) Familiarity with networking concepts and hardware (Cisco and/or Juniper) Comfortable working alongside software delivery teams during deployments More ❯
with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: MicrosoftWindows 10 SharePoint Linux MDM (Avanti) PDR/JSPs knowledge Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life More ❯
effectively with customers, leadership, and technical staff. Required Experience Proven experience managing technical teams (5+ members), including performance and workflow oversight. Strong understanding of IT infrastructure, particularly Microsoft/Windows technologies (Windows Server, Active Directory, Exchange, VMware). Familiarity with networking concepts and devices (Cisco, Juniper). Experience generating and presenting performance reports. Comfortable working closely with software More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Newbury Building Society
and best practice. Desirable skills and experience: Experience of as a Security Analyst within a multi-site environment Cyber Security qualification Experience of Azure and AWS Microsoft Certified Professional: - Windows Server - Microsoft 365 - Security Why work for Newbury Building Society? We care about our communities - as well as providing financial services, we get involved in supporting local charities and More ❯
skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong customer service orientation. Understanding of mobile technology and OS (i.e. Android, iOS, Windows). Desirable Experience with specific operating systems (e.g., Windows, macOS, Linux). Experience with common IT applications (e.g., Microsoft Office Suite, email clients). Knowledge of ITIL framework. More ❯
Bracknell, Berkshire, South East, United Kingdom Hybrid / WFH Options
Anson Mccade
Juniper), patching tools (ePo/Trellix), and ITIL-aligned service delivery • Comfortable mentoring junior engineers and leading performance reviews • Strong documentation, reporting, and people-management skills Desirable Skills • SharePoint, Windows 10, MDM, Linux, or DII/PDR background • Experience with SCOM or SQL-based reporting • Exposure to software deployment or endpoint management The Package • Up to £48,000 base More ❯
Farnborough, Hampshire, South East, United Kingdom
Saab UK
skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong customer service orientation. Understanding of mobile technology and OS (i.e. Android, iOS, Windows). Desirable Experience with specific operating systems (e.g., Windows, macOS, Linux). Experience with common IT applications (e.g., Microsoft Office Suite, email clients). Knowledge of ITIL framework. More ❯
filtering, and MDM.Required Skills:In-depth experience with Office 365 and virtual environments (VMware)Strong knowledge of email services, including Microsoft Exchange, Spam Filtering, cloud messaging, and continuity services.Advanced Windows OS administration skills, including Active Directory, Group Policies, user/group management, and PowerShell.Extensive experience with server and storage hardware (NAS, SAN).Solid understanding of IT Security, including antivirus More ❯