51 to 66 of 66 ITIL Jobs in the South West

Service Requests are resolved in a fast and efficient manner and recorded to the appropriate level Essential Skills A good knowledge and experience with ITIL v,3 or v.4 Microsoft Office and moving towards windows 10, Windows 11 beneficial Intune Antivirus software knowledge Desktop Installation knowledge ITIL V3 Foundation Supporting ...

application performance . Leading and mentoring application support specialist and allocate resources effectively and manage workload priorities What we need from you: . ITIL 4 Managing Professional/Foundation Certification . HND/HNC/Level 5 in Information Technology, or a related field is often preferred but not always … like Azure, AWS, or hybrid setups. . Familiarity with ITSM tools (e.g., JIRA, ServiceNow) . Ability to triage and troubleshoot application issues using structured ITIL processes . Strong communication and stakeholder engagement skills . Maintains a strong understanding of data protection and application security principles when handling sensitive information ...

ITIL Service Asset And Configuration Manager SACM Rate: Open Location: Corsham (2-3 days a week on site) Clearance: SC Clearance required You will join a niche consultancy delivering digital transformation to the MoD Key responsibilities Process Design and Improvement: Defining the SACM process strategy, objectives, policies, procedures, and work … data in the CMDB to verify accuracy and completeness. Ensuring any corrective actions are carried out. Integration with Other Processes: Collaborating closely with other ITIL process managers, especially Change Management, Incident Management, and Problem Management. They provide the necessary configuration data for impact assessments, faster problem resolution, and controlled changes. ...

SLAs, and recommending improvements to strengthen Service Transition performance.• Building strong customer relationships through regular engagement and site visits, influencing key stakeholders to embed ITIL principles and support service excellence across the Devon & Cornwall Police ICT contract. The skills you’ll need Continuous Improvement Change Management Customer Relationship Management Decision … negotiate, and build trusted relationships across all levels of BT and customer organisations.• Proven experience delivering Service Transition or Service Management activities in an ITIL-aligned environment, ideally with knowledge of ISO 20000:2018 standards.• ITIL 4 Foundation qualification (or equivalent experience) and confidence using Service Transition tools and processes. ...

Are you passionate about delivering high-quality IT services and building strong client relationships? Join our Aerospace, Defence and Security (ADS) team and play a key role in supporting service delivery for critical projects. This ...

Location: Corsham Onsite 2-3 days per week. Duration: 3 months + (Inside IR35) Our client, Defence client requires an ITIL Service Transition Manager working onsite in Corsham 2-3 days per week. Key responsibilities: Planning and coordination:?Create and manage the overall plan for transitioning services and coordinate … liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and expectations. Essential Skills and Experience: ITIL 3/ITIL 4 Qualified Experience of delivering Government projects Tailoring the process to the specific project ...

primary liaison between service teams and Google service management functions. Oversee incident, problem, change, and request processes in line with OSM and ITIL best practices. Produce and maintain service reporting, dashboards, and performance metrics. Manage service reviews, escalations, and customer communications to ensure smooth operational outcomes. Drive service improvements … followed. Requirements Proven experience as a Service Manager in a cloud environment, ideally with Google Cloud Platform (GCP). Strong understanding of OSM/ITIL practices, service governance, and operational controls. Excellent stakeholder engagement skills, able to work across internal teams and with strategic technology partners. Strong analytical, reporting ...

first week in January 2026, hold transferable SC clearance and be happy on-site 2/3 days per week in Corsham. Requirements: ITIL Foundation Level qualified Experience implementing ITIL based practices (Incident, Problem etc) Demonstrable experience working within an ITSM environment using the ITIL framework Knowledge of ITSM governance ...

Transition Manager - ITIL V3/4 + 3 month initial contract buyt likely minimum 15 months + Inside IR35 + Hybrid working from Corsham + SC Cleared role + £550 to £600 per day Key Skills: + MOD Transition background + Strong ITIL Key responsibilities Planning and coordination: Create … liaison between project teams, service owners, and support teams, ensuring clear communication and agreement on responsibilities and expectations. Essential Skills and Experience ITIL 3.0/4.0 Qualified Experience of delivering Government projects Tailoring the process to the specific project Desirable Skills Knowledge of Army communication systems ...

Secure Operations delivery team. Designs, implements and continuously improves the service support and delivery processes; ensuring that these are aligned with both ITIL best practises and existing IT Operations procedures. Problem Management through trend analysis and prevention Designs and creates detailed KPI reporting to support SLT Manages the IT Secure … communication skills and listening skills. Ability to act as a bridge between business, technical, and security stakeholders. Demonstrable experience of managing and building teams. ITIL v4 foundation qualification Familiarity with implementing best practices across Microsoft environments. Awareness of common regulatory and compliance frameworks (e.g. ISO 27001, Cyber Essentials Plus). ...

Secure Operations delivery team. Designs, implements and continuously improves the service support and delivery processes; ensuring that these are aligned with both ITIL best practises and existing IT Operations procedures. Problem Management through trend analysis and prevention Designs and creates detailed KPI reporting to support SLT Manages the IT Secure … communication skills and listening skills. Ability to act as a bridge between business, technical, and security stakeholders. Demonstrable experience of managing and building teams. ITIL v4 foundation qualification Familiarity with implementing best practices across Microsoft environments. Awareness of common regulatory and compliance frameworks (e.g. ISO 27001, Cyber Essentials Plus). ...

Secure Operations delivery team. Designs, implements and continuously improves the service support and delivery processes; ensuring that these are aligned with both ITIL best practises and existing IT Operations procedures. Problem Management through trend analysis and prevention Designs and creates detailed KPI reporting to support SLT Manages the IT Secure … communication skills and listening skills. Ability to act as a bridge between business, technical, and security stakeholders. Demonstrable experience of managing and building teams. ITIL v4 foundation qualification Familiarity with implementing best practices across Microsoft environments. Awareness of common regulatory and compliance frameworks (e.g. ISO 27001, Cyber Essentials Plus). ...

Secure Operations delivery team. Designs, implements and continuously improves the service support and delivery processes; ensuring that these are aligned with both ITIL best practises and existing IT Operations procedures. Problem Management through trend analysis and prevention Designs and creates detailed KPI reporting to support SLT Manages the IT Secure … communication skills and listening skills. Ability to act as a bridge between business, technical, and security stakeholders. Demonstrable experience of managing and building teams. ITIL v4 foundation qualification Familiarity with implementing best practices across Microsoft environments. Awareness of common regulatory and compliance frameworks (e.g. ISO 27001, Cyber Essentials Plus). ...

including component swaps, testing and power cycling. Host and escort client visitors, providing a professional and controlled access experience. Maintain adherence to ISO and ITIL standards and uphold data centre housekeeping. Skills and experience You'll bring technical competence suited to a busy data centre environment, with the professionalism … role, including hardware installation, cabling and basic fault resolution. Ability to follow procedures accurately, maintain detailed records and work confidently within ISO-aligned and ITIL-based processes. Strong communication skills for liaising with clients, third-party providers and internal teams. A calm, methodical approach under pressure, particularly when responding ...

Location: Corsham Onsite 2-3 days per week. Duration: 3 months + (Inside IR35) Our client, Defence client requires an ITIL Service Transition Manager working onsite in Corsham 2-3 days per week. Key responsibilities: Planning and coordination:?Create and manage the overall plan for transitioning services and coordinate ...

challenging assumptions Evaluating suppliers and understanding contractual frameworks Supporting conflict resolution and cross-team collaboration Qualifications desired include TOGAF or ISEB, and one of: ITIL, IT4IT or COBIT. Interested? Please apply below Enterprise Architect, EA, TOGAF, ISEB, ITIL, IT4IT, COBIT, Architecture, Hybrid, SC Cleared ...