51 to 75 of 122 ITIL Jobs in the South West

reducing inefficiency and duplication, and accelerating speed to delivery. Directly support and if appropriate run project deliveries that impact C&DC security posture. Ensure ITIL procedures are adhered to and monitor/actively manage the resolution of incidents, problems and change requests for C&DC. Provide guidance and support for More ❯

training sessions for end-users on new releases and system updates. Support pre-MIP feature testing and validation in test environments. Ensure adherence to ITIL standards and best practices in incident and change management. Qualifications: Proven experience in manufacturing IT support roles, preferably in an aerospace or industrial environment. Solid More ❯

as Azure, AWS or GCP. Experience facilitating collaboration amongst multi-disciplinary teams to drive complex troubleshooting, root cause analysis and issue resolution. Experience with ITIL Service Delivery basic concepts. Experience developing technical support process flows. Solid understanding of Data Privacy and Cybersecurity. Demonstrate a high level of commitment, user and More ❯

and Word. Experience of Agile methods and frameworks such as DevOps, Kanban, Lean, SCRUM. Holds relevant IT Change Management certification/s, such as ITIL, APMG Change Management Understanding and experience in using appropriate tooling; e.g. Jira, Confluence Understanding of data protection risk and knowledge of the UK GDPR. Experience More ❯

the internal ticket system to log and update support requests Collaborate with support and engineering teams to resolve technical issues. The Candidate: Awareness of ITIL principles Comfortable troubleshooting in Microsoft server environments e.g., Exchange, Microsoft 365, SQL Server, Windows 2010. SQL knowledge – Ability to create Selects, Updates, Inserts, Deletes, Joins More ❯

advise customers. Demonstrated ability to achieve successful outcomes in handling difficult situations and work with various customers and management levels. Knowledge and experience of ITIL, ISO27001 and PCI-DSS advantageous More ❯

effectively and efficiently. Escalate complex or unresolved issues to Level 2 IT Support Analysts for further investigation. Support the use of ITSM through the ITIL methodology, including incident problem and change enablement. Follow internal IT policies and processes for the induction, movement and departure of staff. Service Delivery & Device Lifecycle More ❯

troubleshoot issues, and effectively liaise with stakeholders. • Strong communication skills to facilitate collaboration between technical and business teams. Desired Competencies: • Knowledge and experience with ITIL processes. • Previous experience in a Release/Deployment Manager or software development-related role. • A team player who thrives in a collaborative environment. This is More ❯

to work autonomously or within high functioning team environment What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A More ❯

configuring, supporting, and troubleshooting complex Cisco collaboration solutions. We also require someone who has experience in a Service Desk environment and is familiar with ITIL methodology would be advantageous Some of our customers require additional security checks to be carried out on individuals, so the successful candidate must have DV More ❯

troubleshoot issues, and effectively liaise with stakeholders. Strong communication skills to facilitate collaboration between technical and business teams. Desired Competencies: Knowledge and experience with ITIL processes. Previous experience in a Release/Deployment Manager or software development-related role. A team player who thrives in a collaborative environment. This is More ❯

Experience working in Agile or DevOps environments. Familiarity with project and portfolio management tools and practices. Relevant certifications such as BCS Service Management or ITIL 4. Bachelor's degree in IT, Property Management, Engineering, or related fields, or equivalent experience. What You'll Get in Return A discretionary annual bonus More ❯

Essential Skills & Experience Strong background in supporting a wide range of SaaS products, with specific experience of insurance applications. Insurance domain knowledge Experience with ITIL frameworks. Deep knowledge of IT service management (ITSM) processes, including incident and problem management Proficiency in performance monitoring tools and techniques. Able to quickly understand More ❯

and adaptable when dealing with changing requirements and priorities. Microsoft or equivalent professional certification would be desirable. Understanding and/or working knowledge of ITIL v4. Experience in Jira and ServiceNow (preferable) Technologies Entra ID Azure AD Connect Enterprise Applications/App Registrations (essential) Azure RBAC SSO Integrations Conditional Access More ❯

deploying Windows applications (O365), hardware and software troubleshooting, managing/creating user accounts and general infrastructure maintenance. Lastly, any experience or qualifications within the ITIL framework would be desirable. This is a fantastic opportunity for an IT Support Engineer who is looking to progress their career in a highly varied More ❯

Collaborate within a supportive, inclusive, and socially active engineering team. Requirements Active SC Clearance. Solid understanding of the full software development lifecycle. Familiarity with ITIL IT Service Management processes. Strong appreciation for development standards and quality procedures. At least 2 years of professional experience with technologies such as: Technical Skills More ❯

and emails. Escalating issues and risks. Out of hours support on a rotating basis. Support Engineer Skills & Experience Required Service desk experience in an ITIL-based environment. Application support experience, with knowledge of programming languages. Experience working within SLAs. Technically minded with high attention to detail. Excellent communication skills. Interested More ❯

to the client's users, mainly over the phone but sometimes in person, ensuring they stay productive. The company values your growth and offers ITIL V3 and CompTIA+ certifications to help you develop your skills. This is a wonderful chance to grow and expand your expertise. What you'll need More ❯

manage commercial and operational project opportunities. Professional certifications such as P3O Practitioner, Prince2, or APM Practitioner (or equivalent experience). Experience working in an ITIL-aligned environment. Why Join Us? At Delt, we're committed to creating a workplace where everyone feels valued and empowered to make a difference. Aside More ❯

approach at all times when working within Exponential-e Client Premises, Data Centres & Telephone Exchanges. Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices. Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works. Show proficiency in physical Remote More ❯

PCI-DSS standards. Has experience with IT service desk tools, malware/vulnerability management, and security awareness platforms (e.g., KnowBe4). Displays familiarity with ITIL and ISO 9001/27001 frameworks. Soft Skills Approach work proactively, reliably, and enthusiastically with a passion for learning and growth. Manages tasks in a More ❯

Permanent Responsibilities : Technical NOC Engineer role, responsible for supporting the Network Infrastructure and associated DC services. This includes operational and administrative tasks under an ITIL framework to deliver support for two Data Centre's. The role is to deliver Network Service Requests, Incident resolution, and Change execution for the Data More ❯

reporting Skills: M365 Admin O365 IP Telephone systems Networks Mac OS and Windows Desktop Anti Virus and Drive encryption - ESET (Moving to MS Defender) ITIL This role is based on a hybrid basis with 3 days a week in the office and 2 days working from home. This client does More ❯

and Product Ownership expertise skillset. • Demonstrable background on Public Sector programmes and Project Management credentials, with strong stakeholder management skills and communication. • BPMN, UML, ITIL, OGC toolkit, Better Business Cases exposure. • Skillset within Cost analysis and Investments knowledge. • Business transformation and change expertise. • Understanding of The Green Book methodology. The More ❯

Certified Professional or equivalent accreditation Background in IT, Finance, or a related field Preferred: Experience with Oracle Fusion Cloud implementations Knowledge of COBIT or ITIL frameworks Agile working experience What you'll get in return £90,000 - £120,000 per annum Hybrid working (3 days in Bristol office, 2 days More ❯