1 to 25 of 50 Service Delivery Jobs in the South West

Accountable for the delivery of all services. A leader of change, governance and delivery excellence. About Our Client UK Shared Business Services (UKSBS) are a public-sector, multi-client, multi-platform shared service provider, motivated to deliver the highest-quality service to our central government partner … functional team of over 350 employees to deliver a wide range of highly effective and efficient business services to our clients. Implementing a new service-oriented operating model and organisational design. Driving a step change in user experience through continuous improvement and technology adoption, enabling ever greater levels ...

About the job. National Highways is seeking a qualified and motivated individual to join our Operations Directorate as an Assistant Service Delivery Manager. This role will be based at our offices in Exeter and will involve overseeing the delivery of maintenance and repair services across the region. … will need to have a full driving licence, with no more than 3 points, to be considered for this position. Proactively track and monitor service delivery performance on the assigned Route(s) or contract scope (e.g. DBFO, RTMC), identify performance trends, risks and issues, including the analysis ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards … will need to have no more than 3 points to be considered for this position and during employment. Managing supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with ...

Service Manager - Cheltenham, UK Up to £70,000 Depending on Experience Office in Cheltenham Active eDV required ABOUT THE CLIENT Our client is a well-established technology organisation delivering solutions into highly secure and mission-critical environments across the UK. They are known for investing in their people, fostering … collaboration, and driving innovation in complex technical domains. Due to continued growth, they are looking to appoint an experienced IT Service Manager to support evolving service delivery requirements. THE BENEFITS Flexible working options, including hybrid arrangements Private healthcare and cash health plan Holiday buy and sell scheme ...

best care and outcomes for the NHS. The Cyber Operations sub-directorate consists of four operational areas: Cyber Security Operations Unit (CSOU & SIO) Cyber Delivery Unit (CDU) Cyber Improvement Programme Chief Information Security Office Function (CISO) This role is in the Service Integration and Ownership (SIO), which … portfolio of Cyber Services to NHS Systems, supporting them in identifying and managing cyber risk and ultimately provide cyber resilience while underpinning the delivery of patient services and outcomes. This requires full management and delivery of the cyber portfolio. Main duties of the job As part ...

Head of Service Delivery or Head of Service Management. ITIL Accredited. Umbrella Engagement. 3 days on site at Client Head Office. Must hold ITIL V3/V4 Accreditations and be Customer Centric/Focussed. The successful candidate will need to have managed Service Management Teams … Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. Need to have experience around Implementation of TOMs, working with third party suppliers etc. Management of Large Teams. Must have outstanding Managerial skills. Potential for a long term engagement. Reasonable Adjustments: Respect and equality are core ...

take full responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs … identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver successful project ...

take full responsibility for the outsourced services division, ensuring operational excellence, strong client relationships and commercial performance. You will lead across multiple areas including service delivery, customer implementation, contact centre operations and continuous improvement. Key Responsibilities Commercial & Sales Develop and maintain a compelling outsourced services proposition (including SLAs … identify opportunities for growth and cross-sell Oversee billing, invoicing and commercial performance, ensuring profitability Maintain accurate customer records to support renewals and service reviews Implementation & Service Delivery Engage with clients during onboarding to ensure a smooth implementation Work closely with internal teams to deliver successful project ...

1652GRE Off Site Operations Delivery Lead Hinkley Point C Construction Site & Associated Development Sites PAYE £226.21 or Umbrella £319.70 Principal Accountabilities The Delivery Lead will: Manage day to day the provision of a critical site support service to a construction workforce of circa 16,000 Be accountable … ensuring all statutory, regulatory and site and Associated Development site operational and health and safety controls are complied with Form effective relationships with their service contract partners and champions; and remain mindful of the Core Project Values Ensure the contract partners teams are fully competent to perform their assigned ...

Salary: £47,000 - £50,000 per year Location :Bristol, UK Contract : Full time, Fixed Term Contract Ecosurety is seeking a highly capable Service Manager to take full end-to-end ownership of the operational delivery of our data collection service. This role is accountable for ensuring that … Collect service is delivered efficiently, consistently, and in line with both client expectations and internal performance standards. The successful candidate will lead the operational strategy, team delivery, and continuous improvement of the serviceensuring scalable processes, strong data integrity, excellent client experience, and alignment with commercial and contractual requirements. ...

Salary: £47,000 - £50,000 per year Location:Bristol, UK Contract: Full time, Fixed Term Contract Ecosurety is seeking a highly capable Service Manager to take full end-to-end ownership of the operational delivery of our data collection service. This role is accountable for ensuring that … Collect service is delivered efficiently, consistently, and in line with both client expectations and internal performance standards. The successful candidate will lead the operational strategy, team delivery, and continuous improvement of the serviceensuring scalable processes, strong data integrity, excellent client experience, and alignment with commercial and contractual requirements. ...

Senior Network Service Lead 2-year FTC £60,000-£67,000 + Excellent Benefits Bristol - Hybrid working (2/3 Days Onsite) A major technology transformation programme is underway, and we're looking for an Senior Network Service Lead to play a pivotal role in delivering a modern … secure, and resilient enterprise network across multiple sites. Senior Network Service Lead - The Opportunity You will lead the successful delivery, transition, and ongoing assurance of a major Modern Network Programme. Working at the intersection of project delivery and operational services, you'll ensure the new network platform ...

Release and Deployment Manager (SC Cleared) An opportunity exists for an experienced Release and Deployment Manager to support delivery within a major Defence programme . This role sits within the New Style of IT (Deployed) programme and works closely with the Customer Authority to deliver a structured … Release Management capability . You will coordinate releases across multiple applications and delivery teams , ensuring strong governance across Change and Release processes . The role requires close collaboration with service teams, delivery teams and customer stakeholders to maintain release quality, schedule control and operational stability . ...

Release and Deployment Manager (SC Cleared) An opportunity exists for an experienced Release and Deployment Manager to support delivery within a major Defence programme . This role sits within the New Style of IT (Deployed) programme and works closely with the Customer Authority to deliver a structured … Release Management capability . You will coordinate releases across multiple applications and delivery teams , ensuring strong governance across Change and Release processes . The role requires close collaboration with service teams, delivery teams and customer stakeholders to maintain release quality, schedule control and operational stability . ...

About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards … with a strong focus on customer service click apply for full job details ...

Role: Service Manager Day Rate: Market rate Location : Exeter/Hybrid ( 2 – 3 days per week, please note there won’t be any flexibility on this requirement) Clearance : Required The role is focused on leading service delivery across a complex ICT environment, with ownership of service … stakeholder engagement at a senior level. It would suit someone who has operated across multiple platforms and can balance operational stability with continuous service improvement. Key areas of focus include: Owning and evolving ITSM strategy and governance (ITIL-aligned) Leading service improvement initiatives across operations and delivery ...

clear, actionable insights to inform DG-level decision-making, risk appetite setting, and departmental prioritisation. Articulate business impacts: how risks could affect operations, resilience, service delivery, customer experience, staff safety or data protection. Support senior leaders (e.g., Director General for Finance) by outlining options, consequences and recommended mitigations. … gather evidence, test assumptions and validate analysis. Ensure alignment across functions and build consensus around risk understanding, mitigations and priorities. Team Leadership and Delivery Management Lead, mentor and quality-assure the work of a small team of colleagues. Task and oversee scenario-level analysis (e.g., physical estate failure scenarios ...

Service Management Lead +8 months + +Hybrid in Corsham +SC cleared role +Inside IR35 + 575 - 625 a day Skills: +SC clearance +ITSM +MOD We are seeking an experienced Service Management Lead (ITSM) to support a high-profile Ministry of Defence programme, delivering a new style … service model within a secure and complex environment. This is a key leadership role responsible for driving end-to-end IT service management, ensuring alignment with MoD standards, and embedding best practice across a multi-supplier ecosystem. Key Responsibilities Lead the design, implementation, and optimisation of ITSM processes ...

lead the transformation of Finance and Solutions engine , driving the integration of systems, processes and governance across Finance, Pre-Sales, Post-Sales, IT and Service Delivery . The role will focus on building a scalable operating model capable of supporting recurring revenue, managed services growth and complex solutions … delivery . Working closely with the Finance Director, CTO and Head of Transformation , the successful candidate will deliver programmes spanning finance transformation, systems integration (Salesforce, NetSuite and ITSM), business process re-engineering and service delivery design . This role requires a credible Project Manager who combines strong ...

organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role … providing regular updates on field progress to the back office and fostering strong working relationships with Local Highway Authorities (HA) to support smooth project delivery TERMS AND CONDITIONS Working Conditions On-Site Department Fibre Build Reports to Patch Manager Hours of Work Monday to Friday/08:00am ...

Your primary role as an IT Support Apprentice is to deliver excellent technical on-site support with outstanding customer service to all users across the business. Role Deliver excellent customer and technology services via the service desk channels Use service monitoring tools to aid problem-solving … service delivery Use automation where possible to support the automatic resolution or mitigation of issues Support, develop and coordinate the effective functioning of business applications Contribute to the planning of application scalability, configuration changes and releases Providing virtual support for staff working remotely as well as on-site. ...

Looking for a career in the "New Space" revolution? At AAC Clyde Space , we are pioneering Space Data as a Service (SDaaS) to compliment our world-class satellite manufacturing and Mission services. As a Data Services Manager you willact as the architect of this evolution. This isn't just … London, your next mission starts here. The Role The successful applicant will join our Data & Services team to lead global Space Data as a Service (SDaaS) delivery for commercial and government partners. You are the vital link between our Business Units and technical teams, ensuring complex orbital projects ...

heart of everything they do. Youll be hands-on across infrastructure, networks, platforms and end-user support, while also contributing to a growing technical service offering that helps clients strengthen their systems. If youre looking for a role where you can take real ownership, work with modern technologies … computer science, information systems or equivalent hands-on experience Experience supporting office, network, server and cloud environments Familiarity with infrastructure-as-a-service platforms Experience with: Linux and Microsoft environments Commercial ticketing systems Wiki/knowledge-base platforms Mobile Device Management (MDM) solutions Network security and firewall technologies Remote ...

heart of everything they do. Youll be hands-on across infrastructure, networks, platforms and end-user support, while also contributing to a growing technical service offering that helps clients strengthen their systems. If youre looking for a role where you can take real ownership, work with modern technologies … computer science, information systems or equivalent hands-on experience Experience supporting office, network, server and cloud environments Familiarity with infrastructure-as-a-service platforms Experience with: Linux and Microsoft environments Commercial ticketing systems Wiki/knowledge-base platforms Mobile Device Management (MDM) solutions Network security and firewall technologies Remote ...

catering services across three secured sites in the Southwest of England. The role requires strong leadership, communication, and organizational skills to ensure efficient service delivery and integration of facilities management functions. This role manages an area of activity (at scale) within this programme and is accountable for performance … results achieved through partners and subcontractors. The individual within this role must hold a balanced focus on delivery against short term priorities with a medium-term outlook, anticipating challenges and adapting plans and priorities accordingly. The purpose of the Facilities Management Integration Lead role is to lead ...