and configuration of desktop computers, laptops, printers, and other IT equipment, ensuring they are functioning correctly and securely. Respond to IT support tickets and service requests in a timely and professional manner, escalating complex issues to senior IT staff as needed. Provide basic training and support to end-users … on IT systems, applications, and best practices to enhance productivity and efficiency. Maintain accurate records of IT assets, inventory, and support activities using IT service management tools. Assist with IT projects and initiatives as needed, including hardware deployments, software installations, and IT infrastructure improvements. About You Some experience in … team in a fast-paced and dynamic environment. Willingness to learn new technologies and adapt to changing IT environments. A commitment to providing exceptional customerservice and support to end-users. Benefits: Competitive salary package Comprehensive benefits package after probation period completed. Opportunities for career growth and development more »
7500. base salar y Our client is a leading provider of cloud communications solutions. They help businesses across the globe to enhance their customer engagement and experienc e.From their omni-channel cloud contact center solution to their bespoke integration systems, they use cutting-edge technology to transform communications and … make mass personalization a reality. This includes their development of AI and propensity modelling to create the seamless end-to-end customer journeys that inspire loyalty and power the success of organizations worldwid e. What we are looking for ... We are looking for STEM graduates with a genuine … area. Location... This role is based in our head office in Berkshire. Key responsibilities of the role... Maintaining ownership of incidents from the initial customer report to resolution. Prioritising and categorising faults promptly, escalating to other teams in the business where necessary. Delivering software or infrastructure updates. Following appropriate more »
necessary. Fulfill routine management reporting requirements as outlined. Undertake additional responsibilities as delegated by the remarketing manager. Capability Profile: Skills (Essential/Desirable): Prioritize customer needs and emphasize quality. Exhibit strong leadership and interpersonal skills. Communicate effectively both orally and in writing. Proficient in computer skills, including Microsoft Office … practices. Work well independently and collaboratively within a dynamic team environment. Experience (Essential/Desirable): Possess a minimum of 3 years of experience in customerservice or purchasing roles. Familiarity with relevant national and local regulatory standards. more »
Marlow, Buckinghamshire, South East, United Kingdom
BAP Pharma Ltd
operations in UK, Germany and the USA. We are now looking for highly qualified, experienced and passionate professionals who are dedicated to providing unparalleled customerservice, to continue to drive our business forward and become a part of our success story. Team Administrator/Coordinator - About the Role … MSDS, stability data, equivalency statements) Working directly with clients and suppliers as required via email and telephone discussions Arranging weekly/monthly/quarterly customer conference calls and face to face meetings Team Coordinator - Skills & Experience: Educated to A level standard or higher (or equivalent) 2 - 3 years proven … to continually progress and excel and deliver on our promises to our clients. BAP Pharma - Promise delivered. Our people are results driven, tenacious and customer focused. If you think you have what it takes to be part of a successful team with an exciting future, please apply today! No more »
Working with Software/Hardware applications Maintaining a commitment to keeping customers informed and build and maintain relationships of trust with customers Providing excellent customerservice at all times The Person 2:1 Bachelors Degree in Computer Science/STEM/Mathematics/Physics/Chemistry/Electronic … language (i.e. SQL) or a desire to learn Some programming languages would be of advantage or a willingness to learn Good experience in a customer facing role Keen interest in Software Development Applications. more »
find out more about the opportunities available. Services attending include... Urgent Care Pathway -Oxford Crisis Resolution Home Treatment Team Urgent Care Pathway - Street Triage Service Learning Disability and Autism Hospital@home team (LDA H@H) Cotswold House Oxford, Adult Eating Disorders, Warneford Hospital NHS Oxfordshire Talking Therapies District Nursing … progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme … venue** Tickets, Tue 11 Jun 2024 at 14:00 | Eventbrite Person Specification Skills Essential Strong communication and interpersonal skills Experience Essential Previous admin or customerservice experience Skills Essential Good computer skills Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act more »
Abingdon, Oxfordshire, South East, United Kingdom Hybrid / WFH Options
UK Atomic Energy Authority
Organisation and be part of the journey. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to … Provide professional advice and support to employees and managers on the application and interpretation of People related processes and procedures. - Manage the People Department service management system (helpdesk) on a rota basis, responding to employee requests and issues, distributing sensitive queries to Finance, Procurement, Business Systems and other areas … HR or Payroll - Excellent organisational skills and attention to detail and ability to work to deadlines - Competent IT and Excel skills - Excellent interpersonal and customerservice skills Additional Information For a full list of benefits and to apply, select the apply button to be taken through to the more »
Wallingford, Oxfordshire, South East, United Kingdom
Focus Resourcing Group
As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines. Job … SQL, HTML, CSS, XML, and JSON. Familiarity with Salesforce CRM. Extensive exposure to SaaS platforms. Must be willing to work variable Several years previous CustomerService or IT Support is a Ability to thrive in a dynamic and fast-paced environment. Exceptional communication skills, both written and verbal. more »
Store manager, Retail Manager, fashion, Retail, Reading Store Manager Reading. Our client is lovely brand that is focused on giving each customer a personal & positive experience in store. This is a busy high street fashion store is situated in the busy centre of Reading with a loyal customer base and following. The ideal candidate: Will have managed in the fashion arena Proven background of delivering excellent customerservice Excellent VM skills The ability and passion to stretch a team and business to the next level Solid working knowledge and delivery of KPIs/managing budgets more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Warwick HR
sales role that will grow with the business and learn from an experienced sales manager to develop their skills. Key Tasks: Create and send customer quotations. Quote follow up for conversion to order. Liaising with supplies and customers enquiries. Log RFQ's into the companys spreadsheet CRM and track … other sales spreadsheet. Update on Sales activity. Training on product portfolio. Answering incoming telephone calls, data entry tasks. Updating customer records. Any other duties which may be asked of you according to demand/resources. Future Tasks: More responsibilities in the Sales team. Assist contract review team with process … written and verbal communication skills. Strong organisational skills and the ability to multi-task. High level of knowledge for Word, Excel, PowerPointand Outlook Excellent CustomerService Experience working within an office environment Experience working in a similar sector is a strong advantage more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
will also have the opportunity to gain Security Clearance. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting passwords and permissions, if you are unable to find a fix it, then it will … be escalated to 2nd line support. Essential skills/qualifications: Strong communication skills and customerservice Active Directory experience Prior first line support experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain SC clearance Life cover Income protection Critical illness Healthcare more »
Radiant House 11 Blenheim Office Park, Fenlock Road, Long Hanborough, Witney, England
DARKE & TAYLOR LIMITED
The apprentice’s role is to provide excellent customerservice and support to internal and external customers, by using tools or systems to problem solve and trouble-shoot routine and non-routine IT related problems. Duties include installation of software and hardware and supporting business critical systems, operating … all IT issues and ensure that SLAs are met Keep customers informed of the status and progress of tasks and update tickets Complete other service-related tasks as required by your manager Attend all learning events and complete all apprenticeship assignments to a good standard, and on-time Training … Closing Date Monday, 24th June 2024 Start Date Tuesday, 25th June 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Analytical skills Logical Initiative Qualifications Maths and English GCSE or equivalent, grade C/4 (Essential) About the more »
of Oxford pension scheme Travel Pass Loan: A discounted travel scheme is available. Cycle to Work Scheme/Bike Loan. On site cycle repair service at discounted rates. Sports Facilities: Access to the University Sport club. University Card: for discounts in shops, cafes and restaurants and University Leisure facilities … to demonstrate possession of the skills and qualities specified below is more important than experience in a similar role. Essential Strong face-to-face customerservice skills. Strong practical knowledge of Windows desktop operating systems (primarily Windows 10). Strong problem solving and troubleshooting skills. Good understanding of more »
High Wycombe, Buckinghamshire, South East, United Kingdom
Mobilus Limited
st Line Retail Support Analyst to join their expanding Helpdesk team. The main purpose of the role is to provide excellent technical support, customerservice and advice on all in-store technology related issues. In this exciting role, the IT Support Analyst will provide technical support to European more »
Xero is essential. Able to work to tight deadlines. Fast-learner. Attention to detail. Excellent communication skills, enthusiastic with genuine initiative. Delivery of high customerservice levels. Be an effective member of the team and lead by example to drive the business forward. Please note that we will more »
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Randstad Sourceright
stakeholders the system requirements and taking products through from design to full compliance within the relevant medical device regulations. Technical support for manufacturing and customer services departments for the developed products. Work to company processes for the development and maintenance of the products and contribute to ongoing improvement of more »
and requests, systems and applications administration, configuration and access management carried out in accordance to the agreed levels of services and providing a good customer experience in accordance with the departmental guidelines and policies. Key systems and applications relate to Clinical Information Systems such as Electronic Patient Record, Shared … Pam.Daley@nhs.net (our Armed Forces Covenant Lead) if you would like guidance or assistance with your application. We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion …/or Community Electronic Patient Records EXPERIENCE Essential Previous experience working with Clinical Systems in a Healthcare organisation Previous experience of working in a CustomerService environment and providing support to staff. Desirable Experience of EPR admin, configuration and support Prior experience of admin/clerical work relating more »
Securitas Security Services UK Ltd, Cobra House, Ortensia Drive, Wavendon, Milton Keynes, England
SECURITAS SECURITY SERVICES (UK) LIMITED
in a skilled and organised way whilst adhering to escalation procedures. Duties: Effectively process alarm activations across a variety of platforms in accordance with customer-defined specifications ensuring a duty of care to all staff Manage mobile alarm call outs and provide solutions in a timely manner Monitor CCTV … and respond to all customer requests relating to their alarm system and escalate issues accordingly Answer all calls promptly with a high level of customerservice, giving assistance to internal and external customers, including liaising with third parties and contractors, as required Ensure that all systems/ more »
Technical Support Engineer - Audiovisual Do you want to join a growing, modern AV business that delivers a world-class service working with some of the latest and most innovative technology, if so then this could be for you! We have partnered with this medium sized AV firm who provide … of promoting from within Access to continuous mentorship within the business with clear lines of communication with Directors Key Skills and Responsibilities Maintain the Service Level Agreement T&Cs Troubleshoot basic to intermediate AV and Video Conferencing issues Act as the secondary contact point for the clients contacting the … and manage multiple tasks ensuring priority is allocated appropriately Provide mentorship to more junior members of the Helpdesk team Maintain a high level of customerservice Experience with Crestron, Polycom, Cisco & Extron equipment preferred You will be joining a wider team that is driven and supportive with clear more »
sales operations. The prime focus will be to support the sales team in the day to day running of client accounts, proving excellent client service and handling any issues that may arise in a proactive manner. You will share a passion for providing a great client experience and a … best-in-class service. You will be comfortable providing sales support, customerservice and procurement services. Responsibilities of the Business Development Manager Processing a high volume of product orders with distribution and suppliers Managing distribution deliveries and liaising with logistics team Liaising with third party couriers to arrange more »
As an Internal Sales Engineer, you will play a crucial role in supporting the sales process by providing technical expertise, product knowledge, and exceptional customerservice to their clients. Your responsibilities will include: Developing and maintaining relationships with existing and potential clients to ensure customer satisfaction and … generate new sales opportunities Preparing and delivering technical presentations and product demonstrations to clients Assisting the sales team in identifying customer needs and providing suitable solutions Preparing sales quotations and proposals Collaborating with other internal teams to ensure seamless execution of projects Keeping up-to-date with industry trends … technical support to clients before, during, and after the sales process The successful candidate will possess strong engineering knowledge, excellent communication skills, and a customer-focused mindset. You should have experience in the maintenance and mechanical engineering sectors, and be comfortable working in a fast-paced sales environment. For more »
a suite of manufacturing management tools including Manufacturing Execution Systems (MES), Manufacturing Operations Management (MOM). These tools are delivered as Software-as-a-Service (SaaS) and deliver rapid improvements to manufacturing KPIs such as labor productivity, product quality, production costs and delivery lead-times. What are we looking … receivable and purchasing/accounts payable on Sage Intacct Maintaining pension documentation and compliance including salary sacrifice Processing employee expenses, approvals, documentation Maintaining a customer contract data base Conduct finance audit periodically and recommend improvements Develop financial policies and procedures for operational efficiency Preparing and distributing financial reports and … annual statutory reports and tax filings with outside accountants Preparing key SaaS financial metrics, dashboards, financial scorecards Managing relationships, agreements and processes with outside service providers (landlord, insurance, etc.) What you bring: Proactive, can operate autonomously, and thrive in ambiguity Excellent interpersonal and communication skills, and a high level more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Mentmore Recruitment
you will be responsible for defining, managing and enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customerservice is achieved and maintained. Providing 3rd line support across all technologies of the managed service portfolio and managing a team of … driven individuals. To be considered for the Problem manager position, you will need experience of : An IT service desk. 3rd Line support Problem/incident Management Managing a team of 5 or more people Desktop, Networking, Server experience. ITIL V4 or v3 Benefits include: Base up to £47k Bonus more »
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Gas Engineers - we have multiple opportunities for Gas Engineers who are experienced either Servicing … of this. Subcontracting earnings: between £1,000 to £2,000 per week. Required qualifications: - CCN1 Gas Qualification. Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer. Rubix M&E are trusted partners of leading; Blue-chip organisations … Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customerservice and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Gas Engineer to join their growing team. We are also recruiting for; Renewable Electricians, Smart Meter Installs, Dual Fuel Installers, Metering more »
At least 1 year of experience as a Vehicle Technician * Ability to use diagnostic tools and software * Strong problem-solving skills * Excellent communication and customerservice skills * Valid driver's license All applications will be treated with the utmost confidentiality. VTSTH Consultant: Yvonne Martin Octane Recruitment are a … Bodyshop Estimator, Vehicle Damage Assessor, VDA, Bodyshop Manager, Assistant Bodyshop Manager Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre/Contact Centre, Senior Appointments, Head Office Positions and more »