101 to 125 of 195 Customer Service Jobs in the Thames Valley

the Managing Director, Sales Coordinator and Marketing, you will be responsible for driving sales growth through proactive lead generation, relationship building, and strategic sales activities. The role involves understanding customer needs, preparing tailored solutions, and ultimately expanding our market presence and revenue. Key Responsibilities Lead Generation: Working with the MD and marketing, identify target markets where there has been … to achieve the goals and targets set out in the sales strategy. Relationship Building: Develop and nurture relationships with new and existing clients. Schedule regular check-ins, provide exceptional customer service, and ensure client satisfaction to build long-term partnerships. Client Meetings: Conduct telephone, online and face-to-face meetings with potential clients to understand their needs, present … trends and adjust strategies as needed. Product Knowledge: Learn and understand the technical capabilities of our client's product range to the degree that the role incumbent can understand customer need and put together an appropriate solution/quote. Training will be given. Industry Knowledge: Stay informed about industry trends, market conditions, and competitor activities. Share insights with the More ❯

SQL SSRS Strong experience with MS Excel, Word, Visio, Project Experience with MS .NET and MS Web technologies IIS, Web Services, SOA Strong analytical skills, including proficiency in discovering customer business needs and translating them into functional and technical requirements. Ability to analyze complex systems, and troubleshoot and isolate system issues. Ability to work under tight deadlines and handle … tasks Ability to influence at all levels of the organization Ability to work independently as well as work in a team environment Outstanding verbal and written communication skills Exceptional customer service skills. PREFERRED SKILLS 2+ years of experience with Salesforce CRM Experience with MS Dynamics NAV ERP 2009, 2013, 2015 Experience with Arena or other PLM solutions Experience More ❯

our key Vendors. The focus of this role is to manage a number of key accounts, maintaining and improving on revenue and profit, whilst maintaining the highest standards of customer service. Our customers and vendors are at the heart of everything we do, and this is where you come in! What your role as an Internal Account Manager will … Technical resource to influence and progress end user sales opportunities and maximise profitability. To set you up for success, we are looking for the following skills and experience: Strong customer service driven mentality is essential. Ability to communicate effectively, over the phone, via email and face to face Have drive and be motivated to understand your subject matter. … technical pre- and post- sales professional support. Learn more at . Make an application to join the team! None of this is achievable without great people, with a complete customer focus. Our team is as much about our people as it is our customers and business partners. We want associates with a strong desire to succeed. We offer a More ❯

Act as the first point of contact for all queries via phone, email, and ticketing system Provide 1st line technical support for the billing team Log, triage, track and service requests through to resolution or escalation Diagnose and troubleshoot basic issues using established procedures Escalate unresolved incidents to 2nd or 3rd line support as appropriate Document issues and solutions … to build a knowledge base of content Deliver excellent customer service and maintain a high level of professionalism Contribute to continuous service improvement initiatives Ability to process a high volume of tickets daily Skills you require Ability to process a high volume of tickets daily Experience with ticketing tools Experience with Microsoft, Adobe and AWS is beneficial … Experience with Service Now or a similar tool is highly advantageous Be able to handle a fast-paced environment Must possess strong organisational skills and have good attention to detail The preferred candidate will have gained experience in a 1st line support or a help desk role. By applying you will be registered as a candidate with Marc Daniels More ❯

provides effective, accurate, and timely day-to-day functional systems administration support for HR systems (primarily Dayforce and ServiceNow, with potential for other systems). You will maintain high customer service standards, ensure compliance with company procedures, safeguard employee information, and adhere to legal obligations. Additionally, you will conduct analysis and support IT application activities requiring HR systems … Perform data purge and archiving routines in line with data retention policies. Manage day-to-day user provisioning and handle access queries, ensuring security compliance. Address client inquiries and service requests related to HR systems within agreed timelines, ensuring client satisfaction and accurate case documentation. Collaborate with IT/Configuration and HR Product teams to resolve queries, support upgrades More ❯

such as Office 365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup, alongside your technical skill set you will be an excellent communicator driven delivering outstanding customer service and support to a key client. You will be the face and the name of the company on this client site. Fabulous opportunity for a 1st/ More ❯

Specification Job title Base location Faringdon, Oxfordshire inTEC brand inTEC brand Sweethaven Education Job type Job type Onsite 40 Annual leave Annual leave 20 days, increasing with level of service Reports to Hello, we are inTEC Our group, spanning the UK and Ireland, consists of over 200 technology and communications experts committed to helping organisations work smarter through technology. … one of our key education customers in Faringdon, Oxfordshire, providing 1st line support across a number of school sites locally. Day-To-Day Responsibilities To manage all incidents and customer requests from receipt to resolution and closure. Troubleshoot and diagnose desktop and system problems and assist remotely and in person within Sweethaven SLAs. Respond to user software or hardware … by the team. Review weekly timesheets and KPI scorecards. Assist in monitoring tasks where required. Experience At least 1 year of experience in an IT support role. Experience in service delivery environment. Proven experience of delivering to SLAs. Personal Attributes Strong communication and customer service skills. Ability to work independently and take initiative. Strong work ethic and More ❯

proposals, technical presentations and solutions. Proactively reach out to potential customers through various channels, including phone calls, emails, and social media. Build and maintain existing accounts of the global customer base. Engage with prospects across different sectors and geographies, understanding their challenges and effectively communicating the value our products can provide. Qualify leads and assess their suitability for products … to network and identify potential leads. Support the sales team in achieving quarterly and annual revenue targets Previous Experience/Qualifications: Minimum of 3 years of experience in sales, customer service, or lead generation in a highly technical discipline. Excellent communication (both verbal and written) and interpersonal skills. Educated to degree level, preferably in an Engineering, Business or … Marketing discipline (2.1 or above). Familiarity with customer relationship management (CRM) software and sales tools. Ability to establish and maintain relationships. Goal-oriented mindset and a desire to meet and exceed targets. A logical approach to problem-solving and strong negotiation abilities. Desirable Requirements Proficiency with Salesforce or other CRM software Knowledge of manufacturing and industrial automation. Knowledge More ❯

Are you a Customer Support Executive or Client Services Executive whos ready to take the next step in your career with an exciting, growing business? Due to client account growth at Incentivesmart, our Client Success Team are expanding and are looking to recruit a Client Success Executive. Youll work alongside our Client Success Managers (CSMs), providing administrative and operational … support and ensuring that our clients receive the very best service at every touchpoint. Youll be a team player, pro-active and organised with a passion for quality and the ability to multitask. Does the above sound like you? If the answer is yes we want to hear from you! Salary £26K Location Unity Place, 200 Grafton Gate, Milton … Keynes, MK9 1UP Role Type Monday Friday, 09:00 - 17:30 (Hybrid Working Available) Benefits 25 days holiday + Bank Holidays that increase with length of service, optional pension and healthcare and internal reward and recognition programme. Core Responsibilities: Join our team and play a key role in helping our clients succeed using the Incentivesmart platform! Heres what youll More ❯

our third-party vendor relationships, ensuring alignment with the bank's strategic goals and regulatory requirements. You will lead a team that drives operational efficiency, mitigates risks, and enhances service delivery across our vendor network, which supports core banking, payments, security, and customer service functions. This is a high-impact role requiring strong leadership skills, a deep More ❯

the ability to support and secure both on-premise and cloud-based environments.• Collaboration & Communication: Strong interpersonal skills to work closely with cross-functional teams—including IT, marketing, and customer service—to resolve issues and promote a security-first culture.• Proactive Development: Demonstrates initiative in personal growth and contributes to team performance, aligned with Sonepar’s core competencies … be held at the beginning of August WHAT SONEPAR UK CAN OFFER YOU • Competitive Salary• Generous Time Off: Start with 25 days of annual leave, increasing with length of service up to 30 days with the option to flex up/down 5 days.• Long Service Rewards: Celebrate your milestones with special gifts and up to 5 extra More ❯

within the company. Specifically relating to the delivery of Audio-Visual projects. Key Roles & Responsibilities Responsible for managing key projects with an administrative team to a high standard, excellent customer service, quality on site and protection of margins. As an estimate we have around 35 projects per month with several of these being large 100k plus. The candidate … will have the larger of the projects to manage top to bottom and additionally technically support the project and service coordinators where applicable. Be involved in all handovers with the sales team and initial call set up with the customer, prior to handing it over to the coordination team for installation. Overseeing the admin team on a daily … basis - working on the project delivery and provide support for the service contract coordinator where required. Drawings, elevations, cable schedules, RAMS, project meetings, scheduling. Manage all engineers in house and external and the appropriate insurances, vehicles and PPE when required. Be able to demonstrate an understanding of all company products, services and business processes as well as having a More ❯

drive accelerated growth and technology-led innovation in the global marketplace. Job Summary: Supermicro Computer, Inc. is currently seeking a Sr. Sales Manager responsible for successfully expanding Supermicro's customer base in targeted areas. Sr. Sales Manager will also be responsible for maintaining the quality, efficiency, and integrity of Supermicro's sales process through various means of marketing activities … target lists for vertical markets Develop relationships, communicate product and market information Monitor inventory, negotiate prices, enter and monitor order start, facilitate credit issues and negotiate returns Develop supervisor customer service relationships with prospects Consistently achieve lead and quota Produce reports as necessary Qualifications: Bachelor's degree in Business, Engineering, or similar fields preferred Minimum 7-10 years … navigating complex sales situations Strong inter-personal and relationship-building skills, with the ability to influence and collaborate effectively across teams Passionate about sales activities and building long-term customer relationships Able to work positively under deadlines and constraints; result-oriented and highly attentive to detail Demonstrated problem-solving capabilities and a proactive approach to challenges Strong communication skills More ❯

but have been thinking about making the move and are just looking for that first opportunity? An opportunity with training and development where you will learn a first-class customer service approach via the phone, email, or even social media? A role where you will benefit from the camaraderie of a large team and support of new friends … We are keen to talk with people who bring a customer-focused approach - previous office or contact centre experience is not essential however you will be comfortable and confident communicating with people via the phone and email. Note; this is an office based role, based in our Head Office, Abingdon, Oxon. At the moment, our teams work slight shift … your Birthday off! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to our online Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our values Our approach is to work guided More ❯

manage support cases using the a ticketing system, ensuring accurate tracking and timely resolution. Problem Resolution : Investigate and resolve technical issues related to payment processing, ensuring minimal disruption to customer operations. Payment System Troubleshooting : Work with customers to identify and resolve issues with payment terminals, card reader devices, and POS integrations. Person Specification: Strong interpersonal skills and the ability … with payment processing systems or POS integrations is highly desirable Experience with relational databases (e.g., SQL) is a plus Ability to multitask, prioritize, and manage multiple cases efficiently Strong customer service orientation with a proactive approach to resolving issues This is a full-time permanent position offering an attractive annual salary of £28,000 + Bonus & Benefits Advancing More ❯

/knowledge: Experience of working in energy and utilities sector and associated technologies, specific experience in electricity networks, Distribution Network Operators and asset management organisations Working knowledge of field service and operations, capital programme delivery or customer service design preferable Experience working in an agile programme delivery environment delivering business and technology change using waterfall and Agile More ❯

systems administration support for the HR systems (primarily Dayforce and ServiceNow, but other systems are potentially in scope for the future). You will maintain a high level of customer service and ensure compliance with company operating procedures, security of employee information and compliance with legal obligations. You will also conduct analysis and provide support for IT application … day user provisioning in accordance with company security policy and controls and manage user access queries to support all users of the HR Systems. Deal with client enquiries and service requests in relation to HR Systems within agreed timescales, ensuring client satisfaction and maintaining accurate case information in appropriate systems. Partner with colleagues in IT/Configuration and HR More ❯

or hardware (including remedying disruptions) to business partners and/or customers; Provide training to colleagues, business partners or end-users, develop training programs with a focus on excellent customer experience and self-reliance of business partners and end-users.As this is a substantial element of the role, you must be able to confidently deliver training sessions to engineers … salary is appropriate to the job. Required experience and skills Qualifications and experience: An education in IT or a similar field and a minimum 5 years' experience in a customer service/pre-sales/technical support role, ideally in the security/access control industry; Technological expertise: In depth knowledge about IT infrastructure, networking, SaaS/Cloud More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

digital trading and performance reports. Provide technical assistance, when required, to our stores, regarding the online ordering system. Experience: Knowledge of ESP, CRM, EPR, PIM and GA4. Reviews/Customer Service/Loyalty/Site monitoring/Payment Gateways/A-B Testing Project management experience, with a willingness to multi-task and get things done. Strong analytical More ❯

Work with the sales and engineering teams to create detailed proposals, technical presentations and solutions. Proactively reach out to potential customers Build and maintain existing accounts from a global customer base. Engage with prospects across different sectors and geographies Qualify leads and assess their suitability Carry out meetings or demos with qualified prospects. Maintain accurate and up-to-date … network and identify potential leads. Support the sales team in achieving quarterly and annual revenue targets. Technical Sales Engineer - The Person: Minimum of 3 years of experience in sales, customer service, or lead generation in a highly technical discipline. Excellent communication (both verbal and written) and interpersonal skills. Educated to degree level preferably in an Engineering, Business or … Marketing discipline (2.1 or above). Familiarity with customer relationship management (CRM) software and sales tools. Ability to establish and maintain relationships. Goal-oriented mindset and a desire to meet and exceed targets. A logical approach to problem-solving and strong negotiation abilities. Well organised, ability to work to deadlines and high attention to detail. Any experience of manufacturing More ❯

by a clear purpose: giving greater peace of mind to people and communities, every day . With a team of 300 colleagues, a £50m turnover, and over 3,000 customer sites across Europe, we are an industry leader in predicting, deterring, and detecting intrusions. By combining cutting-edge technology with real intelligence, we deliver security solutions that make a … re not stopping there. We have ambitious plans for growth, and we're looking for driven individuals to be part of our journey. Whether it's expanding into new customer sectors, entering new markets, launching innovative products, or exploring new distribution models, we're creating opportunities to shape the future of security. As we scale, we're looking for … field, becoming the face of DeterTech with potential clients. The successful candidate will work closely with the sales and marketing teams to develop strategies to expand the company's customer base and increase revenue. Key Duties Include: Identify new business opportunities and develop strategies to increase sales and revenue. Develop and maintain relationships with potential clients and key decision More ❯