every day. The purpose of this role is to ensure that the business meet's our clients and customers expectations by driving an excellent customer experience through a team who drive the engagement of self-employed couriers. The role is accountable for the performance of a team covering a … to maintain and further improve both the Company and third-party contractual standards. You will be accountable for: Responsible for regional performance targets and customer satisfaction through the guiding, coaching and managing of a team of Community Delivery Managers. Influencing the build of and responsible for the delivery and … over-rides) by managing cost and ensuring the team understand the financial impact of their decisions ensuring the profitable running of their region. Maximising service coverage of courier deliveries and collections within the region through the successful and timely recruitment of couriers and their engagement, retention and successful change More ❯
an umbrella company) The post holder will be responsible for providing support in the distribution of certificates and transcripts, ensuring accurate records and efficient service delivery. They will make independent decisions related to data accuracy and process management, work collaboratively with the Awards and Ceremonies team, and effectively plan … errors in the student data and escalate issues when necessary. Track stock and supplies for certification production and ensure timely ordering of replacement stock. CustomerService & Communication Respond to routine and non-routine requests from students and stakeholders regarding certificates and transcripts. Liaise with internal and external contacts More ❯
an umbrella company) The post holder will be responsible for providing support in the distribution of certificates and transcripts, ensuring accurate records and efficient service delivery. They will make independent decisions related to data accuracy and process management, work collaboratively with the Awards and Ceremonies team, and effectively plan … errors in the student data and escalate issues when necessary. Track stock and supplies for certification production and ensure timely ordering of replacement stock. CustomerService & Communication Respond to routine and non-routine requests from students and stakeholders regarding certificates and transcripts. Liaise with internal and external contacts More ❯
resolve technical issues for users Assist in managing hardware and software installations, upgrades, and troubleshooting Work closely with experienced technicians to develop technical and customerservice skills Training Delivery model: Work-based training with your employer Day release during term time (approximately 1 day a week for … Closing Date Friday, 23rd May 2025 Start Date Monday, 1st September 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Logical Team working Initiative Qualifications English & Maths GCSE, grade A*- C/9 - 4 (Essential) About the Employer More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Bright Purple
travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, CustomerService, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms More ❯
Reading, Berkshire, South East, United Kingdom Hybrid / WFH Options
Bright Purple Resourcing
travel Competitive employer contributions to pension scheme and much more In this role, you will: Design and deliver robust, elegant Dynamics 365 solutions (Sales, CustomerService, Marketing, Power Platform) Lead the technical architecture across the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms More ❯
is a fast-growing IT services provider supporting top hospitality and retail brands across the UK. We're known for our rapid delivery, exceptional customerservice, and seamless integration with client teams. The Role Support the Configuration Manager in running the day-to-day operations of the Configuration More ❯
Bracknell, Bracknell Forest, Berkshire, United Kingdom
Uxbridge Employment Agency
Up to £26,500 Working Hours: Monday to Friday, full-time (office-based) Looking to kickstart your career in Ecommerce? Love tech, photography, and customer interaction? Read on! This is a brilliant opportunity for a college leaver, recent A-level graduate or someone looking for their first step into … environment. Based in Bracknell, you’ll be joining a successful, friendly, and fast-paced team - working across everything from photography to product listings and customer support. Our client, a leader in their sector, is looking for someone with passion, attention to detail, and a real appetite to learn. You … ll Be Doing: • Be the first point of contact for ecommerce customers via LiveChat, phone, and email • Assist in creating engaging email campaigns • Update customer records and assist with orders, returns, and refunds • Manage photography and product image uploads to the website • Support content creation and accurate pricing/ More ❯
of customers through innovative, high-quality solutions and services. We employ intelligent thinkers - people with positive attitudes, who add to the quality of our customer proposition and business. We value individual endeavour and initiative and encourage teamwork and togetherness because collective experience and expertise is VIRTUS' greatest strength. Job … of data centres facilities operations. You will be driving performance improvements, innovation, best practices and championing collaborative efforts across various departments to elevate our service delivery while maintaining alignment with business objectives and delivering on 100% uptime SLAs. This is a key role in the operations leadership team; the … be a role model of the VIRTUS values and Leadership Behaviours. Key Responsibilities: Leadership Excellence: Cultivate a high-performance culture that places emphasis on customer satisfaction, operational excellence, and continuous improvement. You will inspire your team by setting a sterling example, fostering a workspace where innovation thrives, and ensuring More ❯
ll play a key role in making sure our customers stay happy by helping them resolve any issues they face. From troubleshooting to keeping customer platforms up and running, you'll be hands-on and vital to our operations. No two days will be the same - expect variety, challenge … enterprise-level hardware, we want to hear from you Have experience or knowledge of OS installation Have exposure to Cisco networking gear Understand great customerservice and how to keep customers satisfied Are open to shift work (we provide 24/7 support to customers) What's in More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
On Target Recruitment
leading support to internal and external stakeholders. Working on a project basis you will be able to prioritise and manage multiple projects. Provide excellent customerservice by Email, Teams and occasionally on site with the customers. Benefits of the Technical Sales Support Engineer: Up to £35k-£45k Plus … builder or systems integrator. Must have a hands-on approach. Able to work in a large supportive team. Strong IT skills. Willing to be customer facing on occasions. Consultant: Darren Wrigley Email: Tel no. Candidates must be eligible to work and live in the UK. About On Target At More ❯
email PPM asset management planning via our databases Respond quickly and effectively to client queries Raising jobs and purchase orders daily Always providing excellent customerservice Completing various admin tasks as requested. Requirements Worked in a familiar field Experienced working with CAFM (desirable) Great communicational skills Driving licence More ❯
addressing a diverse array of client requirements, with the flexibility to travel throughout the UK. You will play a crucial role in delivering exemplary customerservice, and your expertise will contribute to our out-of-hours support and emergency response initiatives. A company vehicle, mobile phone, and fuel More ❯
Manager: Proven track record in sales and business development Experience working for membership organisation would be an advantage High levels of client engagement and customerservice Confident communication skills at all levels in a business Highly organised, able to multitask Cold calling, prospecting, business development experience Ability to More ❯
to join our Managed Services team. Youll be the first point of contact for IT issues, providing remote support, resolving incidents, and delivering exceptional customer service. Key Responsibilities: Fir... ZIPC1_UKTJ ... More ❯
Service Desk Engineer - 2nd line Up to £43,000 plus shift allowance and excellent benefits Milton Keynes, office based. Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership … of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the … by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority More ❯
Employment Type: Permanent
Salary: £38000 - £43000/annum shift allowance, bonus, excellent be
Service Desk Engineer - 2nd line Up to 43,000 plus shift allowance and excellent benefits Milton Keynes, office based. Shifts are 4 on 4 off: 7am-7pm and 7pm-7am. (This is likely to be a pattern of days, days, nights) We are looking for individuals who take ownership … of their work and are committed to providing excellent customer service. As a Service Desk Engineer, you will be the first point of contact for clients, ensuring they feel supported and confident in your services. Your ability to go above and beyond, keeping the customer at the … by external customers. You will be part of our clients UK Technical Services Team and will be responding to a variety of incidents and service requests across Storage, Network, Virtualisation, Backup, DR and Microsoft technologies. As Technical Services Engineer, some of your duties will include: Monitor, Categorise, set priority More ❯
and general fabric tasks where required. Ensure all work is carried out safely, efficiently, and in accordance with compliance standards. Accurately complete site documentation, service reports, and compliance logs. Communicate effectively with site teams and the helpdesk for efficient workflow and reporting. Maintain high standards of customerserviceMore ❯
our team of highly skilled engineers not only use, but also develop and produce, some of the most sophisticated technology to help keep our customer's assets doing what they need to, without any unexpected surprises along the way. To be considered for this role as a Reliability Engineer … machine performance and recommend improvements Spec, set up and installation of online and wireless systems or remote sensors Always provide the exceptional level of customerservice expected from our team, whilst representing our brilliant company professionally As part of our team, you will get: A minimum standard starting … of identifying electrical defects A Mechanical Engineering qualification (level 3 upwards) is highly regarded Flexibility to work away and travel as per business and customer requirements Full UK driving license We want you to be you! Our focus on diversity, equality and inclusion is here to stay. Our team More ❯
maintain the system will be essential. You will have: Experience of implementing new research systems and processes Experience of providing a high level of customerservice, for example through running a system helpdesk and training new system users Proven project management skills, such as the ability to prepare More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom
100% IT Recruitment Ltd
Exposure to RMM solutions (N-able, Splunk, Arcsight etc) Full UK Driving Licence and own car Key Skills\Responsibilities: Provide exceptional level of Technical Service to our customers. Manage service tickets in line with ITIL standards. Demonstrate strong communication skills, both written and verbal. Work independently or as … visiting customers. 5+ years' experience as a 3rd line IT infrastructure engineer actively supporting the technologies listed above. 5+ years of experience in a Customer Support role. If you are a 3rd Line Infrastructure Support Engineer/Infrastructure Engineer/4th line support engineer or equivalent, with very strong More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Vodafone
vision. Who you are • TOGAF certified or with significant architecture experience at a strategic level. • Understanding of business support systems in telecoms or related service provider, including some or all of eCommerce and digital self-service, sales and order management, contact centre, service management, billing and reporting … and analytics. • Knowledge of integration approaches including service oriented architecture and event driven architecture • Experience of modernisation of an application portfolio • Technical competency of solution design including integration of business support systems and mapping to business process. • Understanding of what it means to be a "digital" company • Understanding of … multi-channel customer service. • Ability to work with development domains to collaborate on designs, able to communicate with technical experts and business colleagues • DemonstratedIT background with associated academic technical qualification and/or experience. • Excellent written and verbal communication skills - ability to present technical solutions in easy to understand More ❯
Outside Client Partnering Representative is primarily responsible for the management of a specific group of clients, including business development, account retention, contract negotiation, and customer service. Due to the nature of this position, some travel and working outside of regular business hours will be required. Assumes relationship leadership role … and prepares account strategy by creating an account contact and development plan that addresses how Farrow will meet current and future service requirements. Manages to upsell opportunities and becomes an advocate for the client and their customers. Leads client monthly operations and QBR meetings ensuring that client performance expectations … are understood and satisfied. Communicates action plans from meetings. Resolves day-to-day service issues by interfacing with operations and other support groups to determine corrective action and monitor the progress of actions. Provides visibility to Farrow management of the state of client health. Manages service performance by More ❯
team of specialists where you will be able to bring your knowledge and experience to our already strong technical team. Reporting to the IT Service Manager and the Head of Technical Delivery, you will be a key figure within our support desk. Your expertise will be crucial to supporting … 24x7. You will work closely with other Technical Specialists to support our clients to a high standard. Key Skills: Provide exceptional level of Technical Service to our customers at all times. Ensure all tickets are worked on in priority order. Making sure all support tickets are updated daily with More ❯
team of specialists where you will be able to bring your knowledge and experience to our already strong technical team. Reporting to the IT Service Manager and the Head of Technical Delivery, you will be a key figure within our support desk. Your expertise will be crucial to supporting … 24x7. You will work closely with other Technical Specialists to support our clients to a high standard. Key Skills: Provide exceptional level of Technical Service to our customers at all times. Ensure all tickets are worked on in priority order. Making sure all support tickets are updated daily with More ❯