51 to 75 of 84 Customer Service Jobs in the Thames Valley

professionals, setting performance goals, providing coaching and development opportunities, and conducting performance evaluations. Coach Account Managers through deal strategy, account growth, and developing a customer roadmap. Maintain a deep understanding of the supply chain software market and customer needs to drive sales success. Establish and maintain relationships with … customers, industry partners, and influencers. Collaborate with marketing, product development, and customer service to drive sales success. Report on sales performance, including regular forecasting and pipeline management. Continuously evaluate and refine sales processes to maximize efficiency and effectiveness. Qualifications Bachelor's degree in Business Administration, Marketing ...

completion. We are looking for candidates that ideally have 5 years support experience in an MSP environment. You will also have excellent, proven customer service skills and a can do attitude. Due to the nature of the work the 3rd line support engineer will need to be able ...

site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing … problems, and implementing solutions to enhance the overall IT environment. Key Responsibilities Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance onsite ...

candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum … network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your ...

candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the management, installation, maintenance, availability and security of the curriculum … network is optimised for effective teaching and learning while ensuring its security and stability. Your commitment to delivering the turn IT on support service in a manner that reflects our company values is crucial. As part of your role, you will be responsible for fostering effective communication between your ...

wants to move away from field work. Salary £38k - £30k DOE This is an excellent opportunity for someone with strong problem-solving skills, a customer-focused approach, and an interest in technology. Full training will be provided, making the role suitable for both experienced engineers looking for an office … individuals at the start of their technical career. Key Responsibilities: · Provide first-line technical support and fault diagnosis. · Log, prioritise, and manage incidents and service requests. · Escalate complex issues to specialist teams where required. · Coordinate engineers and resources to ensure timely resolution of issues. · Keep customers and internal stakeholders ...

require working away from home, with overnight hotel stays where necessary. Essential Requirements Previous experience as an EPOS Engineer, IT Field Engineer or Field Service Engineer Strong hardware installation and fault-finding skills Excellent customer service and communication skills Ability to work independently Own reliable vehicle ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … enhancements. This is a high-impact role where you'll partner with Product, Engineering and Delivery teams to design smart, scalable solutions that elevate customer experience, boost performance and simplify our tech estate. You'll bring big-picture thinking, make commercially savvy decisions, and help build a culture ...

summary We are recruiting for an experienced Service Desk Technician to join our IM&T Team based at Littlemore Mental Health Centre in Oxford, supporting sites across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. You'll work closely with the IT Operational Team, providing in-depth second … line technical support as well as internal support for the first line Service Desk function, including first line hardware, software and telecommunications issues across the Trust. You'll use your expertise to detect, diagnose and resolve customer issues in accordance with our Service Level Agreement. ...

systems and general IT hardware. Ability to diagnose technical issues quickly and effectively. Experience providing technical support to engineers or customers. Excellent communication and customer service skills. Ability to work independently and as part of a team. Strong attention to detail and problem-solving skills. Desirable Skills Experience ...

office administration, clerical work, and financial processes, with a solid understanding of Microsoft Excel. Strong communication skills, both written and oral, with a customer-focused approach. The ability to prioritise and re-prioritise tasks effectively in a fast-paced environment. A flexible, adaptable mindset, and a problem-solving attitude. … driving licence, as travel to different locations may be required. Formal qualifications such as RSA II or NVQ Level 2 in Administration/Customer Service are desirable. Why Join Us? Flexible Working: Embrace a hybrid working pattern that suits your lifestyle. Professional Development: Enhance your skills and experience ...

client-facing role responsible for resolving high-level technical issues, supporting client infrastructure, and contributing to changes. This role operates within a structured MSP service environment, requiring adherence to ticketing processes, SLAs & utilisation targets, while maintaining a high standard of customer service and technical output. In this ...

operations in the UK, Germany, and the USA. We are now looking for qualified, experienced and passionate professionals who are dedicated to providing unparalleled customer service, to continue to drive our business forward and become a part of our success story. The Role The Quality Assurance Specialist … successful candidate must have work experience with UK and EU legislation as outlined in the Job Requirements section. Responsibilities Support the supplier and customer approval process to ensure new suppliers and customers are qualified and maintained in accordance with the internal procedures Perform licence verifications ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £28k basic salary ...

Employee Owned Trust and strives to continually provide industry-leading excellence for both employees and customers. The sound technical advice, speedy delivery and excellent customer service for which it is renowned, all contribute hugely to building its customers trust and loyalty. Job Role Working as part … distributors, youll be responsible for the upkeep of several brands portfolios. Working closely with teams internally, you'll be helping to continually improve the customer experience, attract new customers, retain existing ones and support the companys position of 'experts in networks' within the industry. (Training and support will ...

handling techniques). Install and manage fibre and copper cabling (full training provided). Follow all health & safety, security, and client procedures. Provide excellent customer service and maintain a professional approach at all times. Communicate effectively with managers, team leaders, and colleagues, reporting progress and any issues. Complete ...

37.5 per week, Monday – Friday ** The Role – Technical Support Engineer, Medical Pathology Analysers This market leader seeks to recruit a technically motivated and customer focused Technical Support Engineer, responsible for: Providing technical support and first line technical fixes via telephone and by using connectivity tools Supporting customers with technical … issues on a range of medical diagnostic analysers Guiding users through troubleshooting via phone and video calls Escalating unresolved technical issues to the Field Service Engineering team Your Background – Technical Support Engineer, Medical Pathology Analysers To succeed in this exciting role, you must be able to demonstrate: A competent ...

with best-in-class vendors to deliver cutting-edge networking products to our partners across the UK and Europe. we pride ourselves on being customer-focused, technically knowledgeable, and passionate about what we do. We are a privately owned, award-winning business that has become a recognised leader … trusted advisor, helping clients identify the right solutions for their business, driving revenue and gross profit growth, and ensuring long-term customer satisfaction. Principal Duties: Retain, manage and grow a portfolio of existing reseller and MSP accounts. Identify and develop new business opportunities within your territory. Understand client needs ...

materials to trade professionals across the South East. Established over three decades ago, the business has built an outstanding reputation for technical expertise, exceptional customer service and extensive product knowledge, offering a comprehensive range of roofing solutions from many of the industry's leading manufacturers. The Role … collaboration with internal departments to ensure opportunities are managed efficiently from initial enquiry through to order. Key responsibilities include: Promote the business and its service to existing and potential customers to generate new business Market activities to support company profile and sales opportunities Source potential new customers Research growth ...

office-based B2B sales role focused on cold calling, new business generation and account development. This role would suit someone from a telesales, retail, customer service or office-based sales background looking to move into a professional B2B sales environment. Key Res... CRWG1_UKTJ ...

office-based B2B sales role focused on cold calling, new business generation and account development. This role would suit someone from a telesales, retail, customer service or office-based sales background looking to move into a professional B2B sales environment click apply for full job details ...

Employee Owned Trust and strives to continually provide industry-leading excellence for both employees and customers. The sound technical advice, speedy delivery and excellent customer service for which it is renowned, all contribute hu... WKCL1_UKTJ ...

candidate should have a natural flair for technology, working within an education environment, a strong willingness to learn and a passion for providing exceptional service to our customers. As the IT Manager, you will be accountable for overseeing the manage... WKCL1_UKTJ ...

great opportunity for a Junior Applications Developer to work and learn from a company with a reputation of providing high quality software and outstanding customer service. The role interacts primarily with internal colleagues and it is important to find a developer who can demonstrate a real attention to detail ...

Operations Manager Windows Server, Linux, VMware ESXi, Windows 10/11 Remote with Customer Site Visits £65,000 - £70,000 + Bonus & Benefits We're looking for an experienced NOC Operations Manager to lead the Network Operations Team and play a key role in managing and evolving a complex … Windows Server, Linux) supporting customers across Finance, Manufacturing, Retail and other sectors. This is a remote-first opportunity with occasional travel to company and customer sites, giving you the flexibility to work from home while remaining hands-on with cutting-edge infrastructure and technologies. What you'll be doing ...