51 to 75 of 201 Customer Service Jobs in the Thames Valley

automation. Our success not only comes due to our innovative automation solutions, and dedicated teams of experts, but also our ability to deliver our projects with excellence placing the customer's needs first to collaboratively deliver a warehouse automation solution that enables our customer's business to meet its operational needs. As Project Director, you will have the … date and maintained throughout the project lifecycle. Maintain good control over the cost development of the contract and give accurate predictions of over or under-spending. Deal with the customer on all contractual matters, including claim management with office support as necessary. Maintain and implement an up-to-date project schedule. Produce invoice schedules and ensure that the customer is correctly invoiced. Coordinate the collation of appropriate handover documentation that enables the customer to safely operate and maintain the solution we're providing. Obtain signed handover of contracts and ensure amendments, variations or notices are filled under commercial. Ensure complete compliance with all site rules and regulations; Dematic, Customer, Principal Contractor as appropriate. Management and coordination More ❯

to do it well, with integrity, and with their future in mind. We're looking for an EUC Support Engineer to join our team. As a critical and senior customer-facing member of the Technology Services function in the Shared Services Directorate, you will be responsible for designing, configuring, testing, deploying, and supporting desktop technologies in a distributed, Cloud … First environment. The post holder will lead vulnerability and patch management, build and deploy software packages to workstations, resolve complex IT incidents, fulfill service requests, deliver technical work packages, automate and optimize support practices, and provide exceptional service delivery and user experiences. We require an individual with significant technical experience supporting Microsoft and Cloud technologies within a 2nd … or 3rd line (or 2.5 line) role, in a customer-service focused environment, ideally from a pensions, asset management, or investment background. You should have experience providing technical support for solutions across PPF's IT products and services portfolio. Proficiency in EUC support and maintenance covering Azure, M365, Teams, Endpoint Manager, PowerShell Scripting, PowerAutomate, Power BI, including Vulnerability More ❯

hardware and peripherals, MS Windows 10, Azure AD, SCCM, voice comms etc.). Clean and current UK driving license. The Role: To provide a reliable and swift field-based service for the installation and support of all end user ICT and voice devices across the Thames Valley counties.. The successful candidate will be able to demonstrate: 4+ years' experience … connectivity to networks etc. 1st line technical support and some 2nd line triage for IT kit and connectivity. Experience in a field-based role travelling to locations daily. Excellent customer service skills/communication skills. Desktop skills to include setting up Users connectivity to Windows 10 and/or 11, in addition to Azure, Intune and building/… provisioning laptops etc.. Experience responding to service tickets and responding within SLA's Confident communication skills, both with end Users and third-party suppliers. Clean and current UK driving license and willingness to use company vehicle for frequent travel to sites. Eligibility for Security Clearance and Police vetting (NPPV3) is essential (see below). ***You MUST be a full More ❯

valuable exposure to multiple aspects of our growing business. 💡 What you'll do: Sales Operations & Support: Process sales orders accurately and efficiently Support Account Managers with sales ordering and customer requirements Prepare quotes and proposals for prospective clients Manage purchase ordering and supplier coordination Handle contract and subscription management Business Operations: Provide executive support to directors and senior teams … for: Highly organised with exceptional attention to detail Process-driven with experience in sales order processing or similar Tech-savvy — confident with Microsoft 365, CRM systems, and business tools Customer-focused with excellent communication skills Adaptable and energetic, thriving in a fast-paced environment Collaborative team player who can work independently 💬 Why you'll love this role: Diverse responsibilities … executive assistance Growth opportunity — develop skills across multiple business functions Strategic exposure — work directly with leadership and key stakeholders Real impact — your work directly supports our business growth and customer satisfaction ✅ Essential Skills & Experience: Previous experience in business operations, sales support, or administrative coordination Strong proficiency in Microsoft Office Suite and CRM systems Experience with order processing, quoting, or More ❯

proposals, technical presentations and solutions. Proactively reach out to potential customers through various channels, including phone calls, emails, and social media. Build and maintain existing accounts of our global customer base. Engage with prospects across different sectors and geographies, understanding their challenges and effectively communicating the value our products can provide. Qualify leads and assess their suitability for our … network and identify potential leads. Support the sales team in achieving quarterly and annual revenue targets. Required Skills, Knowledge and Expertise Minimum of 3 years of experience in sales, customer service, or lead generation in a highly technical discipline. Excellent communication (both verbal and written) and interpersonal skills. Educated to degree level preferably in an Engineering, Business or … Marketing discipline (2.1 or above). Familiarity with customer relationship management (CRM) software and sales tools. Ability to establish and maintain relationships. Goal-oriented mindset and a desire to meet and exceed targets. A logical approach to problem-solving and strong negotiation abilities. Well organised, ability to work to deadlines and high attention to detail. Ability and willingness to More ❯

such as Office 365, Windows, Windows Server, Networking, Active Directory, Backup, Firewall, Anti-virus, Backup, alongside your technical skill set you will be an excellent communicator driven delivering outstanding customer service and support to a key client. You will be the face and the name of the company on this client site. Fabulous opportunity for a 1st/ More ❯

provides effective, accurate, and timely day-to-day functional systems administration support for HR systems (primarily Dayforce and ServiceNow, with potential for other systems). You will maintain high customer service standards, ensure compliance with company procedures, safeguard employee information, and adhere to legal obligations. Additionally, you will conduct analysis and support IT application activities requiring HR systems … Perform data purge and archiving routines in line with data retention policies. Manage day-to-day user provisioning and handle access queries, ensuring security compliance. Address client inquiries and service requests related to HR systems within agreed timelines, ensuring client satisfaction and accurate case documentation. Collaborate with IT/Configuration and HR Product teams to resolve queries, support upgrades More ❯

Responsibilities: Lead, mentor, and manage a team of CAM engineers responsible for front-end data processing and DFM analysis. Coordinate and prioritize daily workflows to meet production deadlines and customer delivery requirements. Oversee the review and interpretation of customer Gerber, ODB++, and drill files, ensuring manufacturability and compliance with internal standards. Ensure the accuracy and completeness of CAM … output packages, including panelization, toolpaths, and process documentation. Collaborate closely with cross-functional teams, including production, quality, planning, and customer service, to ensure alignment and resolve technical issues. Develop and implement CAM best practices, standard operating procedures, and training programs to improve team performance. Monitor team KPIs (e.g., output quality, cycle time, first-pass yield) and drive continuous … improvement initiatives. Participate in customer technical calls and support quoting or pre-production analysis as needed. Stay up to date with advancements in CAM tools, automation, and PCB technologies; lead adoption of new tools or upgrades. Standard Responsibilities Establish, develop and maintain effective working relationships with all work colleagues, contractors and partnering agencies to ensure an integrated contribution to More ❯

maintenance of high-quality construction standards across all Dandara sites. You will support the Quality team with data management, reporting, document control, and administration aligned to build compliance and customer satisfaction. You will also contribute to Dandara's Environmental, Social, and Governance (ESG) objectives by ensuring quality processes promote sustainability, social value, and responsible practices. What you will do … including responsible sourcing, waste reduction, and minimisation of construction defects. Monitor and report on quality metrics that impact Dandara's ESG reporting framework, including material efficiency, rework rates, and customer satisfaction. Assist with internal communications and awareness campaigns on quality and sustainability best practices. Support governance processes related to quality standards, ESG audits, and net zero objectives. Stakeholder Engagement … Liaise with site teams, subcontractors, and suppliers to ensure documentation compliance. Coordinate logistics and documentation for quality-related meetings and workshops. Provide excellent customer service to internal teams and assist with training materials related to quality and ESG standards. What you will have Previous experience in an administrative or quality support role within construction, engineering, or housing is More ❯

the Managing Director, Sales Coordinator and Marketing, you will be responsible for driving sales growth through proactive lead generation, relationship building, and strategic sales activities. The role involves understanding customer needs, preparing tailored solutions, and ultimately expanding our market presence and revenue. Key Responsibilities Lead Generation: Working with the MD and marketing, identify target markets where there has been … to achieve the goals and targets set out in the sales strategy. Relationship Building: Develop and nurture relationships with new and existing clients. Schedule regular check-ins, provide exceptional customer service, and ensure client satisfaction to build long-term partnerships. Client Meetings: Conduct telephone, online and face-to-face meetings with potential clients to understand their needs, present … trends and adjust strategies as needed. Product Knowledge: Learn and understand the technical capabilities of our client's product range to the degree that the role incumbent can understand customer need and put together an appropriate solution/quote. Training will be given. Industry Knowledge: Stay informed about industry trends, market conditions, and competitor activities. Share insights with the More ❯

proposals, technical presentations and solutions. Proactively reach out to potential customers through various channels, including phone calls, emails, and social media. Build and maintain existing accounts of our global customer base. Engage with prospects across different sectors and geographies, understanding their challenges and effectively communicating the value our products can provide. Qualify leads and assess their suitability for our … network and identify potential leads. Support the sales team in achieving quarterly and annual revenue targets. Required Skills, Knowledge and Expertise Minimum of 3 years of experience in sales, customer service, or lead generation in a highly technical discipline. Excellent communication (both verbal and written) and interpersonal skills. Educated to degree level preferably in an Engineering, Business or … Marketing discipline (2.1 or above). Familiarity with customer relationship management (CRM) software and sales tools. Ability to establish and maintain relationships. Goal-oriented mindset and a desire to meet and exceed targets. A logical approach to problem-solving and strong negotiation abilities. Well organised, ability to work to deadlines and high attention to detail. Ability and willingness to More ❯

SQL SSRS Strong experience with MS Excel, Word, Visio, Project Experience with MS .NET and MS Web technologies IIS, Web Services, SOA Strong analytical skills, including proficiency in discovering customer business needs and translating them into functional and technical requirements. Ability to analyze complex systems, and troubleshoot and isolate system issues. Ability to work under tight deadlines and handle … tasks Ability to influence at all levels of the organization Ability to work independently as well as work in a team environment Outstanding verbal and written communication skills Exceptional customer service skills. PREFERRED SKILLS 2+ years of experience with Salesforce CRM Experience with MS Dynamics NAV ERP 2009, 2013, 2015 Experience with Arena or other PLM solutions Experience More ❯

a cleaner, more secure future. SSEN Distribution , part of the wider SSE group, powers 3.9 million UK homes and businesses. Our team of more than 4,200 skilled engineers, customer service advisors and energy experts keep customers connected to a safe, reliable supply of electricity while investing in and developing the flexible networks needed for our low carbon More ❯

markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a … point of sale and business intelligence every day. Millions of members also benefit from our products by joining, booking and making payments via the web, smartphones or through self-service kiosks twenty-four seven. Our aim is to deliver software that provides a complete multi-channel experience for the leisure industry, to maximise sales revenue and create operational efficiency More ❯

markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a … point of sale and business intelligence every day. Millions of members also benefit from our products by joining, booking and making payments via the web, smartphones or through self-service kiosks twenty-four seven. Our aim is to deliver software that provides a complete multi-channel experience for the leisure industry, to maximise sales revenue and create operational efficiency More ❯

Is it time for you to step in to a new role? Do you want to be part of a Global Service Desk? Working with a well-established Technology business just outside of Milton Keynes. They have just acquired another business and need to expand the Service Desk team to meet the new demand. As part of a … global Service Desk, you will be looking after users across many countries and working closely with the US Team. Can you support users on a 1st line basis with a strong customer service, follows SLA’s and know when to escalate tickets? Responsibilities: As an IT Service Desk Analyst, you will... First point of contact for … all IT related issues both inbound and outbound. Document & log issues using internal ticketing system. Trouble shoot and resolve issues within service levels, and escalate when needed Create knowledge base articles for the wider team. Requirements: As an IT Service Desk Analyst, you will need... At least 2 years’ experience within IT Support both in person and over More ❯

Our client is looking for a confident and highly organised Service Desk Coordinator to join their growing operations team. This is a fast-paced and customer-facing role that requires strong communication skills, excellent time management, and the ability to prioritise and work under pressure. The successful candidate will be responsible for handling customer queries, scheduling engineers … managing service calls, and ensuring all administrative tasks are completed accurately and efficiently to meet agreed service levels. Key Responsibilities: Handle incoming customer queries via telephone and email in a timely and accurate manner, meeting contractual SLAs Coordinate and manage a team of engineers and regular partners to carry out both reactive service calls and planned … maintenance visits Assign the appropriate engineer to reactive calls based on skill set and geographical location Contact clients to schedule service visits, taking into account job-specific requirements and access arrangements Respond to internal communications efficiently Update Job Logic software with real-time job statuses and notes Raise and send equipment orders as requested by engineers for fault resolution More ❯

Our Customer Services team is evolving as we start to transform our processes and technology. We aim to deliver a zero-touch customer contact and operation, enabling Gigaclear to deliver a world class experience to our customers. Purpose of the job In this role, you will be focused on leading a Technical Support team, empowering and enabling them … to handle all types of technical customer queries throughout the lifecycle of our customers. Note: this is an office based role, our Head Office is in Abingdon, Oxon Key Accountability & Responsibilities Manage daily workload across the teams and shift rota to ensure effective cover during core UK hours Analyse and develop shift patterns ensuring we are staffed appropriately and … SLAs and KPIs are met Leadership and day to day management of a team of Technical Support Advisors who provide a wide range of support for Broadband, Product and Service related technical issues and queries Ensuring that processes are adhered to and that systems and tools are used effectively First line escalation for customer dissatisfaction and ownership of More ❯

Security Service Engineer page is loaded Security Service Engineer Apply locations Banbury time type Full time posted on Posted 13 Days Ago job requisition id JR Think you know Chubb? We might just surprise you! Chubb is so much more than a fire and security business; we are an organisation that delivers innovative solutions and leverages new technologies … to provide best in class service to our expanding client base. You won't see locks and safes here, but we are proud of our 200-year heritage. Our commitment to our people is to continually develop and innovate so that we grow together as your career unfolds. As part of the global API Group, we join a family … Routine Inspections: inspect security systems a range of customers from commercial, domestic, and integrated systems Performing Maintenance and Repairs: Planning your own day, you'll be field based, visiting customer premises across the region Providing Technical Advice: offer guidance to our customers on security best practices and help them understand what we offer Responding to Service Calls: Engineers More ❯

Life on the team Due to a brand-new client win, we are seeking a number of qualified and customer-focused?Mobile Technology Support Analysts. Ideally, you should already hold Security Clearance (SC) or have the willingness and ability to undertake it. The Support Analysts will form part of the?MDM team, working within our 2nd line service … Keynes?or?Nottingham sites and youll need to be based onsite 5 days per week. These roles are key in assisting with the transition and onboarding of a new customer account, with a view to continuing into BAU once the service goes live. Analysts will manage and support End User Devices as part of the service desk … Progress and close incidents to a satisfactory conclusion using the incident management system. Liaise with team members and customers to ensure timely resolution of mobile-related issues. Escalate potential service issues to the Team Leader as needed. Support specific mobile technology projects as requested by the Team Leader. Knowledge Management 20% Review and update mobile support documentation and procedures More ❯

This fantastic opportunity allows you to join our Sales and Customer Success team in a blended role, gain a formal qualification while developing core communication, problem-solving, and commercial skills that will set the foundation for a successful career in customer-focused roles. We can be flexible about the September start date. Role Direct responsibilities of the role … include: Maintain and update the CRM system with accurate customer and prospect information Assist in the creation and scheduling of email sales campaigns, including drafting content and tracking engagement Log all customer interactions and activities to ensure a clear record of communications and follow-ups Support the sales team with lead generation, research and qualification of new business … opportunities Help prepare sales proposals and presentations for prospective clients Respond to inbound customer enquiries via phone and email, providing timely and professional support Monitor and report on campaign performance and customer feedback to the wider team Collaborate with the marketing team to align messaging and support promotional efforts Participate in team meetings and contribute ideas to improve More ❯

resolving technical issues, maintaining essential systems, and ensuring the consistent delivery of IT services. You’ll also build valuable skills in problem-solving, multi-channel user support, and continuous service improvement. This role is perfect for someone eager to develop their IT career and make a real impact from day one. Each week, you’ll have dedicated time to … and development once you complete your apprenticeship Key responsibilities include: Responding to support calls, emails, and tickets from Valda users, resolving or escalating issues as needed Managing and updating service desk tickets in line with internal SLAs Coordinating with IT suppliers to maintain appropriate stock levels of equipment and consumables Documenting processes and procedures for the internal IT knowledge … base Diagnosing, imaging, and repairing PCs and laptops Monitoring system alerts via the IT Service Desk inbox Setting up workstations for new employees and supporting office and desk moves Providing high levels of customer service to all Valda staff The Spark we’re Looking For We’re looking for someone curious, motivated, and eager to start their More ❯

Yardi is seeking individuals who combine a strong technical aptitude with a customer-service mindset to join our Global Solutions Team as Associate Technical Account Managers (ATAMs). Your role as an ATAM will involve providing technical support for a wide range of Yardi's software solutions, which are designed to meet the unique needs of different real … the globe. You will play a key role in resolving software issues over email and phone and collaborating closely with clients. Your ability to combine technical expertise with a customer-centric approach will be instrumental in fostering strong client relationships and driving their success with Yardi's solutions. What You'll Do: Utilize your problem-solving skills to effectively … troubleshoot application issues, proactively addressing challenges and finding effective solutions. Provide exceptional customer support during product implementations and software upgrades, ensuring a smooth and seamless experience. Follow up on any issues that require additional research or information from clients, ensuring thorough and timely resolution. Prepare detailed write-ups for escalated issues, documenting cases and creating comprehensive documentation for issue More ❯

and other hosting-related equipment, including hands-on build and configuration as/when required Participate in the deployment of new applications and/or changes, ensuring that all service components are documented and monitored and integrated into the company’s operational processes. Perform hardware qualification testing on new hardware platforms and certify them for production deployments. Work with … and report on metrics that are required for the delivery of highly-available hosted services, as well as to meet the needs of the wider organization e.g. management, engineering, customer services and our customers. Provide technical support for all areas of hosted services, including participation on a 24x7 on-call rota; ensure the timely resolution of incidents and/… deploy approved changes and/or updates as required. Further enhance the automation of hosting-related processes e.g. deployment of changes, deployment of new services, inventory management, security scanning, service level reporting, etc. Experience & Qualifications Strong hands-on experience with server hosting (e.g. data center) infrastructure and (ideally) management with Cisco UCS blades Hands-on storage/SAN deployment More ❯

Are you a Customer Support Executive or Client Services Executive whos ready to take the next step in your career with an exciting, growing business? Due to client account growth at Incentivesmart, our Client Success Team are expanding and are looking to recruit a Client Success Executive. Youll work alongside our Client Success Managers (CSMs), providing administrative and operational … support and ensuring that our clients receive the very best service at every touchpoint. Youll be a team player, pro-active and organised with a passion for quality and the ability to multitask. Does the above sound like you? If the answer is yes we want to hear from you! Salary £26K Location Unity Place, 200 Grafton Gate, Milton … Keynes, MK9 1UP Role Type Monday Friday, 09:00 - 17:30 (Hybrid Working Available) Benefits 25 days holiday + Bank Holidays that increase with length of service, optional pension and healthcare and internal reward and recognition programme. Core Responsibilities: Join our team and play a key role in helping our clients succeed using the Incentivesmart platform! Heres what youll More ❯