26 to 50 of 71 2nd Line Support Jobs in the UK

partnering with a leading industrial service organisations to recruit a 2nd Line IT Technical Support Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working closely with … globe as part of a global support model and gain exposure to wider transformation initiatives planned across the group. Key Responsibilities Provide 2nd line support across multiple UK locations Troubleshoot and resolve hardware, software, network and user issues Support Microsoft ...

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.This is a varied, hands-on role where … remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs. Key Responsibilities Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets Diagnose and resolve hardware, software, and basic network issues ...

Role: 2nd Line IT Engineer Location: Poole Salary: £30,000 £36,000 Azure & Cloud Technologies | Cyber Security Exposure | High-Growth Technical Environment Were partnered with a well-established and growing MSP based in Poole thats continuing to invest heavily in modern cloud technologies and infrastructure services. … continued expansion and an increasing client portfolio, theyre now looking for a talented 2nd Line IT Engineer to join their technical support team. This is an excellent opportunity for someone who enjoys working in a dynamic technical environment where they can gain exposure ...

prestigious company is looking for an immediate start , contractor 2nd Line IT Support Engineer to join a busy IT support team on a temporary basis , supporting users on a busy IT Helpdesk. This role will start w.c. 29th of June, apply today, interview … tube and rail hubs this role will be on-site during the initial induction period, followed by hybrid working . The role: Provide 2nd line support for Microsoft 365, Windows 11, and end-user technologies Administer Microsoft 365 services including Exchange Online, Teams, and user ...

Description A prestigious company is looking for an immediate start, contractor 2nd Line IT Support Engineer to join a busy IT support team on a temporary basis, supporting users on a busy IT Helpdesk. This role will start w.c. 29th of June, apply … close to tube and rail hubs this role will be on-site during the initial induction period, followed by hybrid working. The role: Provide 2nd line support for Microsoft 365, Windows 11, and end-user technologies Administer Microsoft 365 services including Exchange Online, Teams ...

Role: 2nd Line Engineer Location: Poole, Bournemouth Salary: £33,000 £36,000 Cloud & AI-Driven Environment | Modern Infrastructure | Unmatched Learning Opportunities Were partnered with an innovative and rapidly expanding AI technology company in Poole thats investing heavily in modern infrastructure, cloud platforms, and AI-driven technologies. … continued growth, theyre now looking for a skilled 2nd Line Engineer to join their growing technical team. This is an exciting opportunity to work in a modern, fast-moving environment where youll gain exposure to a wide range of technologies and projects. Youll support users ...

Horsham £200/Day Inside IR35 3 Months - Could go long term IT Support Technician (1st/2nd Line Support) We are looking for a Temporary IT Support Technician to provide 1st and 2nd line support … internal users across the business. The successful candidate will be responsible for troubleshooting hardware, software, desktop, mobile device, and Microsoft Office issues, providing support via phone, email, remote access, and face-to-face interactions. You will log and manage incidents, resolve technical issues where possible, and escalate more ...

Description Horsham £200/Day Inside IR35 3 Months - Could go long term IT Support Technician (1st/2nd Line Support) We are looking for a Temporary IT Support Technician to provide 1st and 2nd line support … internal users across the business. The successful candidate will be responsible for troubleshooting hardware, software, desktop, mobile device, and Microsoft Office issues, providing support via phone, email, remote access, and face-to-face interactions. You will log and manage incidents, resolve technical issues where possible, and escalate more ...

Role: 2nd Line Engineer Location: Bournemouth (Poole) Salary: £30,000 £36,000 Professional Sports Environment | Modern Technology Stack | Exciting In-House IT Opportunity Were partnered with a professional sports organisation based across Bournemouth and Poole thats continuing to invest heavily in its internal technology environment. … organisation continues to grow both on and off the field, theyre now looking for a passionate 2nd Line Engineer to join their in-house IT team. This is a rare opportunity to combine your technical career with the fast-paced and exciting world of professional sport. Youll ...

2nd Line Support - Onsite at a school Must have an Enhanced DBS Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote and face to face support to end users via phone, deskside support … networking, virtualisation, cybersecurity, backup, and antivirus technologies. Identify recurring issues and contribute to service improvements. Requirements Minimum 13 years' experience in an IT support role. Strong knowledge of Microsoft Server and Desktop Operating Systems. Experience with Microsoft 365, Entra ID, and Azure. Understanding of virtualisation, networking, Firewalls ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

Description 2nd Line Support - Onsite at a school Must have an Enhanced DBS Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote and face to face support to end users via phone, deskside … support, email, and ticketing systems. Troubleshoot Microsoft 365, Azure/Entra, Windows Server and Desktop environments. Work with networking, virtualisation, cybersecurity, backup, and antivirus technologies. Identify recurring issues and contribute to service improvements. Requirements Minimum 13 years' experience in an IT support role. Strong knowledge ...

2nd Line Support Analyst, IT Escalation Analyst, Legal IT, Law Firm, Professional Services, Part Remote IT Escalation Analyst/2nd Line Support Analyst/Desktop Support Analyst required to work for a Law Firm in the City … will be compensated generously for this. In a nutshell, the ideal candidate will have at least two years’ IT service desk or IT support experience within a law firm or similar professional services environment, strong troubleshooting skills across desktop hardware, laptops, Microsoft Office, Windows 11 and legal-sector ...

title: 2nd Line Support Technician Salary: up to £35k Location : Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests from users … rollouts, and migrations as directed by IT management. · Maintain compliance with organisational policies and procedures, including data protection and information security standards. The Ideal 2nd Line will have: · Proven experience in an IT support role, preferably within a second line or similar capacity. ...

exciting opportunity for an experienced IT Technician to join their growing team! If you are passionate about IT, have experience in 1st and 2nd line support, with solid infrastructure & systems support background and are comfortable operating in a broad, hands on role, then … this may be the position for you. Requirements: Experience providing 1st and 2nd line support. Strong troubleshooting skills across hardware, software and basic networking. Experience with Microsoft 365, Active Directory & user/device administration. Exposure to server administration, backups & routine maintenance tasks. Ability to monitor systems & maintain ...

Summary Provide first and second-line technical support to end users, ensuring the timely resolution of IT incidents and service requests. Support desktop hardware, software, user accounts, networks, and business applications while delivering excellent customer service and maintaining agreed service levels. Key Responsibilities … issues to senior engineers when appropriate. Keep users informed of ticket progress. Maintain accurate documentation within the service desk system. Monitor patch management tools 2nd Line Support Troubleshoot more complex desktop, laptop, printer, and peripheral issues. Diagnose Windows operating system and Microsoft 365 problems. Configure ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

client, a professional services company, is seeking an experienced 2nd line support technician to provide technical support across the firm. Duties will include providing support including MS 365, Outlook and teams, MS Office and windows 11, service desk ticketing and data … about 8 weeks. The role will initially be office-based, but there is the possibility of hybrid working. If you are an experienced second-line support technician who enjoys problem-solving and team working, this is an excellent opportunity to join a friendly firm to assist ...

Description Our client, a professional services company, is seeking an experienced 2nd line support technician to provide technical support across the firm. Duties will include providing support including MS 365, Outlook and teams, MS Office and windows 11, service desk ticketing … about 8 weeks. The role will initially be office-based, but there is the possibility of hybrid working. If you are an experienced second-line support technician who enjoys problem-solving and team working, this is an excellent opportunity to join a friendly firm to assist ...

Support Analyst - 2nd Line - Hull An IT Support Analyst with strong 2nd line IT support, Windows 11, Windows Server, Intune, Azure, Entra, and Office 365 experience is required by a leading firm in central Hull. My client ...

Line Support Engineer Aylesbury £28,000 to £30,000 + Benefits including 10% Pension, free parking. This is a fantastic opportunity for you, a 2 nd Line Support Engineer, Technical Support Engineer, Technical Support Officer, IT Support ...

designing, developing, and enhancing enterprise-scale ServiceNow solutions. Role Summary The ServiceNow Platform Support Analyst is responsible for providing first and second-line support for the ServiceNow platform and its associated modules. The role will act as the primary point of contact for platform … role provides an excellent opportunity to develop into a ServiceNow Developer, Technical Consultant, or Platform Administrator. Key Responsibilities Act as the first and second-line support function for ServiceNow. Investigate, diagnose and resolve platform incidents and service requests. Triage incoming tickets and determine appropriate resolution paths. ...

experienced IT professional who enjoys troubleshooting complex issues, working across varied technologies, and delivering high-quality support to customers. Key Responsibilities Provide 2nd line technical support across a range of client environments Manage and prioritise helpdesk tickets, ensuring timely resolution Troubleshoot and resolve … site Deliver excellent customer service and maintain strong client relationships Liaise with vendors and third-party providers where required Requirements Previous experience in a 2nd line support role, ideally within an MSP/VAR environment Strong troubleshooting and problem-solving skills Comfortable working across multiple ...

Join a leading independent technology and services provider as a 2nd line IT support Technician. Job Overview: Seeking an on-site IT support resource in Maidenhead to assist with laptop deployments. The role involves configuring devices, updating asset records, and supporting users during … setup. Role : 2nd line IT support Technician Location: Carterton Contract: 22nd June'26 - 30th Sep'26 Mandatory check: SC Clearance Pay Rates: Umbrella Rate: £19.33/hour (via a Hays approved umbrella company). PAYE Basic Rate: £14.90/hour Hours: 37.5 hours a week. ...