26 to 50 of 76 2nd Line Support Jobs in the UK

experienced IT Support professional looking to take the next step in your career? If so, Bidwells are currently looking for a 2nd Line Support Engineer to join our service desk team. As a 2nd Line IT Support Engineer … play a key role in delivering high-quality technical support to colleagues across Bidwells click apply for full job details ...

QinetiQ Limited is recruiting a 2nd Line Support Engineer for our Hereford site. You will deliver high-quality 2nd line support across IT systems, infrastructure, applications and services within a highly secure environment. Join a newly formed team … major MoD programme, providing technical support, incident resolution and system maintenance. This role involves outside-hours rota participation and DV clearance is preferred. #J-18808-Ljbffr ...

Senior 2nd Line Technical Support Engineer Dartford - Hybrid 3 days a week in Office £35,000 - £42,000 I'm working with a growing technology business looking to add an experienced 2nd Line Engineer to its team. This is a hands … virtualisation Backup and disaster recovery solutions PowerShell What they're looking for: At least 3 years' experience in IT Support/2nd Line. MSP experience would be a real advantage. Strong troubleshooting and problem-solving skills. Confident managing escalations and communicating with customers. Someone happy ...

Support Engineer - 2nd Line Solihull | £30,000 | Permanent | Office-based We're looking for an IT Support Engineer to join a busy internal IT team based in Solihull. This is a great opportunity for someone with 2+ years' IT support experience … enjoys troubleshooting and providing hands-on support to users. Providing 1st and 2nd line IT support Supporting Microsoft 365, Active Directory and Exchange Online Troubleshooting Windows 10/11 hardware and software issues Setting up laptops, mobile devices and user accounts Supporting Teams ...

Specification IT Support Analyst (2nd Line) Location: Brixworth, Northamptonshire Employment Type: Permanent/Fixed-Term Contract- Work Arrangement: Fully Onsite (100% office-based) Start Date: ASAP Salary: £30,000-32,000, plus training opportunities and company benefits About the Role An exciting opportunity has arisen … experienced 2nd Line IT Support Analyst to provide technical support at a client site in Brixworth. The successful candidate will have previous experience working within an IT Support or Service Desk environment, with the ability to deliver high-quality IT infrastructure ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across … Microsoft 365 and Azure environments. Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies, role-based ...

11918HS £40k – 45k per year + Bonus 2nd Line Support Engineer Northampton/London | Permanent | Hybrid/On-site | Up to £45k + Bonus Our leading client are looking for a proactive and detail-oriented Systems Support Engineer to join their technical team. … This role is primarily focused on providing day-to-day support across Microsoft applications (including Office 365, Azure AD and Exchange Online) , Zoho applications with an emphasis on Zoho CRM , and general hardware related issues. You’ll be a key point of contact for troubleshooting, system queries ...

Workplace Engineer/2nd Line IT Support Salisbury | Up to £39,000 | Permanent | Fully onsite, Monday-Friday Enjoy solving technical problems and helping people get back up and running? We're looking for a Workplace Engineer to deliver hands-on IT support … join a supportive team, troubleshooting desktop issues, setting up equipment and keeping users connected. What you'll be doing: Providing first- and second-line support for PCs, laptops, peripherals and printers. Building, configuring and troubleshooting Windows devices. Supporting Microsoft 365, Outlook and other business applications. Maintaining ...

Senior 2nd Line Technical Support Engineer Dartford - Hybrid 3 days a week in Office £35,000 - £42,000 I'm working with a growing technology business looking to add an experienced 2nd Line Engineer to its team. This is a hands ...

Specification - IT Support Analyst (2nd Line) Location: Brixworth, Northamptonshire Employment Type: Permanent/Fixed-Term Contract- Work Arrangement: Fully Onsite (100% office-based) Start Date: ASAP Salary: £30,000-32,000, plus training opportunities and company benefits About the Role An exciting opportunity has arisen … experienced 2nd Line IT Support Analyst to provide technic click apply for full job details ...

requests via phone, email and helpdesk systems. Manage and prioritise support tickets, ensuring issues are resolved efficiently and professionally. Deliver 1st and 2nd Line technical support across multiple client environments. Troubleshoot hardware, software, Microsoft 365 and Windows-related issues. Support … years' experience in an IT Support, Service Desk or Helpdesk role. Previous MSP experience is highly desirable. Experience providing both 1st and 2nd Line support. Strong Microsoft 365 administration and troubleshooting experience. Good working knowledge of Windows Desktop and Windows Server environments. Experience supporting VoIP ...

Role: 2nd Line Engineer (Project Engineer) Location: Southampton Salary: £28,000 - £33,000 IT Support & Technical Projects Networking & Systems Career Development Are you an IT professional looking to take your technical experience further? We're recruiting for a 2nd Line Engineer (Project ...

from you.Provide Level 2 IT support to all Antares Global staff, taking ownership of incidents, problems and service requests that require second-line technical investigation and resolution. The role is not primarily responsible for initial service desk triage but may be required from time to time. … SharePoint and OneDrive.* Knowledge of Service Management tools, systems and procedures.* Strong troubleshooting and analytical skills, with the ability to investigate and resolve second-line technical issues.* Working knowledge of PowerShell scripting for administration and support.* Practical experience creating, maintaining and troubleshooting Microsoft Power Automate flows, approvals ...

Senior IT Technician (2nd Line) to join the IT Operations & Support team in Reading. You will provide second-line support for hardware, software and applications, monitor systems, and ensure SLAs are met while maintaining security and backups. You will report ...

iomart Group is seeking a Customer Support Engineer (2nd Line) to act as the main escalation point for incidents that cannot be resolved by 1st Line. You'll own complex issues through to resolution within SLAs, collaborating with 3rd Line engineers, Platform Engineering … vendors in a customer-focused Managed Services environment. This role is ideal for someone with MSP or 2nd Line experience, proficient with Microsoft technologies, Azure, 365, Windows, and networking, who enjoys structured #J-18808-Ljbffr ...

iomart Group is seeking a Customer Support Engineer (2nd Line) to act as the main escalation point for incidents that cannot be resolved by 1st Line. You'll own complex issues through to resolution within SLAs, collaborating with 3rd Line engineers, Platform Engineering … vendors in a customer-focused Managed Services environment. This role is ideal for someone with MSP or 2nd Line experience, proficient with Microsoft technologies, Azure, 365, Windows, and networking, who enjoys structured #J-18808-Ljbffr ...

Join Ofwat's IT Operations Team as a 2nd Line Support Engineer This is a fixed-term appointment until 31 December 2027. There is a possibility of the role being extended or converted to permanent as plans for new regulators for England and Wales develop. ...

Kenneth Brian Associates are recruiting for an experienced 2rd Line IT Support Engineer to join a MSP based in Crawley. This is a senior technical role involving complex troubleshooting, infrastructure support and project delivery across a varied customer base. Act as the senior escalation … point for complex technical issues, taking ownership of incidents through to resolution. Provide 3rd line support across Microsoft 365, Azure, Windows Server, Active Directory and Microsoft Intune. Maintain and troubleshoot IT infrastructure, including Hyper-V, networking, firewalls, VPNs, backup and disaster recovery. Deliver customer projects including ...

Role - 2nd Line EUC Support Engineer Duration - 6 months with very likely extension Location - Billinham, onsite 5 days a week About the Role We are seeking an experienced EUC Support Engineer to join a major end-user computing transformation programme. You will play … user onboarding across a complex enterprise environment. Working as part of a wider deployment and migration team, you will provide Level 2 support to end users, ensuring a smooth transition to new devices, applications, and workplace technologies while maintaining a high standard of customer service. Key Responsibilities Provide ...

technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. The role includes efficient triage of issues, monitoring production solutions, and collaboration with internal teams. Ideal candidates will have a strong IT background ...

QinetiQ Limited seeks a 2nd Line Support Engineer for its Malvern site. You will join a skilled, cross-functional team delivering support engineering as a service across multiple services. The role focuses on Windows/Linux environments, incident resolution, system maintenance and change ...

Workplace Engineer/2nd Line IT Support Salisbury Up to £39,000 Permanent Fully onsite, Monday-Friday Enjoy solving technical problems and helping people get back up and running? We're looking for a Workplace Engineer to deliver hands-on IT support ...

QinetiQ Limited is seeking a 2nd Line Support Engineer at our Hereford site. You will deliver high-quality support across IT systems, handle incidents, perform maintenance, and implement changes while working with customers and internal teams in a highly secure environment. Role requires … least 3 years' IT support experience, Windows/Linux administration, networking know-how, ITSM tools and ITIL-aligned practices. A DV clearance is preferred; 37 hours per week, permanent role. #J-18808-Ljbffr ...

White Label IT in Farnborough is seeking a 2nd Line Support Engineer to join our busy MSP environment. You’ll escalate, diagnose, and resolve complex issues across Microsoft 365, Entra ID, VPNs and firewalls while supporting a variety of MSP partners and end users. … mentor 1st line engineers, document solutions, and collaborate with vendors on ongoing problems. This full-time, office-based role offers exposure to diverse IT environments and growth into higher-line engineering. #J-18808-Ljbffr ...