26 to 50 of 59 2nd Line Support Jobs in the UK

considered. The role also requires working 5 days per week at our offices, so please bear this in mind when applying Join our dynamic 2nd Line Command Support team where youll be part of a collaborative environment that values continuous learning and development. … 2nd Line Command Analyst, youll work closely with colleagues across different teams, including the 3rd Line specialists, to resolve incidents and implement key infrastructure changes. The role offers a great opportunity to hone your technical skills while contributing to the seamless support ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

title: 2nd Line Support Technician Salary: up to £35k Location : Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

Role: 2nd Line Support Endpoint Engineer Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: 5 Days Onsite Payrate: £12.00 to £14.32 per hour on Inside IR35 via Umbrella We are looking for a highly customer-focused Endpoint Engineer to provide exceptional … 2nd-line support for our clinical and corporate teams in Norwich click apply for full job details ...

brochures - start a live conversation with our AI assistant and get the answers you need, instantly! * JOB DETAILS////As a 2nd Line Support Technician, you will be a vital escalation point within our tiered support model. You will work … closely with our 1st Line teams and collaborate with the 3rd Line EUC specialists to resolve complex technical issues, support infrastructure improvements, and contribute to meaningful IT projects. This is a hands-on role where customer experience matters just as much as technical capability. ...

systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction. As a 2nd Line IT Support Technician your role will include: · Respond to and resolve basic and complex technical incidents and service requests from users … rollouts, and migrations as directed by IT management. · Maintain compliance with organisational policies and procedures, including data protection and information security standards. The Ideal 2nd Line will have: · Proven experience in an IT support role, preferably within a second line or similar capacity. ...

About the Role We are looking for a proactive 1st/2nd Line Support Analyst to join our dynamic IT team in London. This is a hybrid role requiring a mix of remote work and days in our London office. You will provide essential technical … track, and update all support tickets accurately within the service desk system. Skills and Experience Required Proven experience in a 1st or 2nd line IT support role. Strong technical knowledge of Windows OS, Microsoft 365, and Active Directory. Previous experience in the retail ...

Belmont Recruitment are currently looking for a 2nd Line Endpoint Engineer to join a NHS Trust on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Provide 2nd line technical support … efficiently, ensuring a high level of customer service. Escalate complex technical issues appropriately and work collaboratively with other IT teams. About You Experience providing 2nd line technical support. Good knowledge of desktop hardware and software. Experience supporting end users both remotely and face-to-face. Excellent communication ...

Belmont Recruitment are currently looking for a 2nd Line Endpoint Engineer to join a NHS Trust on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities Provide 2nd line technical support … efficiently, ensuring a high level of customer service. Escalate complex technical issues appropriately and work collaboratively with other IT teams. About You Experience providing 2nd line technical support. Good knowledge of desktop hardware and software. Experience supporting end users both remotely and face-to-face. Excellent communication ...

About The RoleWe are actively building diverse teams and welcome applications from everyone.Role: 2nd Line Technical Support – InfrastructureLocation: Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)Contract Type: PermanentSalary Package: 30-38k plus large company benefits … line with role requirementsCareer development and life-long learning opportunitiesOpportunity to join Europe's largest privately-owned IT CompanyRole purpose:To deliver 2nd line technical support for core infrastructure systems, ensuring stability, secu-rity, and optimal performance across the organisation’s IT environment. ...

technical support, assist with user onboarding, and help maintain IT systems and equipment to ensure smooth business operations. Key Responsibilities Provide 2nd line IT support to users across the UK and global offices. Log and resolve IT issues via phone, email, and face … third-party suppliers and escalate issues where needed. Take part in project-based work with the wider IT team. About You Experience in a 2nd line IT support role, including deskside support. Knowledge of Windows OS, Microsoft Office/365, Active Directory, and Azure. Strong ...

Life on the team An opportunity has arisen for a Second Line Analyst to join our thriving business. The successful candidate will be proactively responsible for the governance and delivery of all tasks undertaken within Computacenters Global Command Centre. This will be a busy and exciting time … knowledge of SQL, Wintel, Messaging, Patching and Operations would be highly beneficial. Some Network Infrastructure support experience/exposure at a second line level Working knowledge of application, incident management tool with quality incident management skills. Experience in a 2nd Line Support ...

2nd Line IT Support Engineer - Microsoft 365 Cloud Role Overview Are you the person others turn to when a support issue needs deeper investigation? Do you enjoy working through problems methodically, keeping customers informed and taking ownership until the solution has been fully … tested and confirmed? Bluemoon IT Solutions is looking for a 2nd Line IT Support Engineer | Microsoft 365 & Cloud, to become a key escalation point within our Service Desk team. You'll work across a variety of customer environments, with a strong focus on Microsoft ...

2nd Line | Second Line | Azure | Windows | AzureAD | Sharepoint | M365 | MSP | Managed Service Provider | CCNA | Networking Looking to gather experience through the MS stack? Enjoy being in front of customers and managing projects? I'm working a new role with a Microsoft Partner on the lookout … someone to join their 2nd Line engineering capability. Covered in 'Best Place to Work' awards and recognition of service in the MSP world the business boasts an average tenure of 4 years, and 20% growth over the last 12 months so the culture and opportunity to scale ...

established Professional Services firm is seeking an experienced 1st/2nd Line IT Support Technician to join their dynamic team to be part of a small IT team based on-site in their central London office. The successful candidate will be based in their central … London office and responsible for providing 1st & 2nd line support to approximately 200 staff. Duties will also include assisting with user account management, security protocols, and access permissions, maintaining accurate documentation as well as supporting ongoing system upgrades and deployment activities, ensuring minimal disruption ...

2nd Line IT Support Analyst A fixed term of 12 months, with a possibility of becoming full time. Salary: £30,000 5 Days on site in Blackpool Start date: beginning September 2026 To act as a point of escalation of any technical issues which cannot … working within a multi-vendor environment on complex infrastructure advantageous. Demonstrable experience negotiating difficult situations to a successful conclusion. Proven experience in a 2nd line IT support role within a Desk Side environment and understand ITIL best practice Strong technical knowledge of Windows OS, Microsoft ...

Title: 2nd Line support Analyst Location: Wakefield Duration: 3 months Overview The team provides IT support across three sites and is looking to engage two contractors on an initial 3-month contract . Candidates with experience in a Processing Centre, distribution, warehouse … environment would be highly desirable. Understanding the risks working in a warehouse environment. The roles will primarily focus on BAU (Business as Usual) support activities , although there may be opportunities to support project work. Key Behaviours Candidates should demonstrate: Strong teamworking skills A positive attitude ...

recruiting on behalf of a well-established and growing IT Support Services provider, who are looking to appoint an experienced 1st & 2nd Line IT Support Engineer to join their expanding team. This is an excellent opportunity for a proactive IT professional who enjoys … onsite technical support while gaining exposure to a wide range of technologies. Skills & Experience Required: Previous experience in a 1st or 2nd Line IT Support role within an MSP or IT support environment. Strong working knowledge of Microsoft Windows Server ...

Technical Support & Business Analyst (1 st & 2 nd Line) £27k-£32k depending on experience + Flexible Benefits Hybrid (Central London) Permanent role NO Sponsorship is given for this role. Salary: £27,000 - £32,000 (depending on experience) Location: Central London (King's Cross area) Work Pattern … Overview We are a leading IT Consultancy with offices in UK and Europe (Netherlands, Belgium, and Switzerland) looking to recruit a permanent Technical Support & Business Analyst to join our team. We deliver a range of services from IT Consultancy, Software Project Development, and Application Support Services ...

Support Engineer to join their growing business in Bracknell. Working closely with the IT Manager, you'll provide first and second-line support across the company while helping to keep its systems, devices and day-to-day IT operations running smoothly. This … across the business, taking ownership of day-to-day IT queries and providing practical, friendly support. Your responsibilities will include: Providing first and second-line support across hardware, software, connectivity, printing, meeting rooms and mobile devices Setting up and configuring laptops, desktops, phones and other equipment ...

ManpowerGroup is partnering with a well-established and growing Managed Service Provider (MSP) based in Morley, Leeds, to recruit an experienced Senior IT Support Technician. If you're passionate about technology, enjoy solving a wide variety of IT challenges, and thrive in a fast-paced MSPenvironment, this could … delivering excellent customer service while supporting technologies including Microsoft 365, Windows Server, networking infrastructure, cloud solutions, and end-user systems. Key Responsibilities Providing 2nd line technical support across desktop, server, and cloud environments Troubleshooting and resolving issues relating to Microsoft 365, Exchange, Teams, SharePoint, Azure ...

leading global investment management organisation is looking for an experienced 2nd line Service Desk support engineer to join its Global IT Services team in the City of London. This is an L2 technical support position acting as the escalation point between the Service … Desk and the wider IT Engineering team. You will provide high-quality technical support to employees, senior stakeholders and VIP users within a fast-paced, international financial-services environment. The role You will take ownership of complex incidents and service requests escalated by the Level 1 Service Desk ...

client is a large local government organisation and looking for an experienced 2nd Line Support to join their team. This is initially a 3 month contract who may be extended for the right applicant You will Working on a rota basis perform the following duties … service desk system perform initial triage of all calls and assign to correct team Take ownership of and resolve calls in line with service level agreement(s). • Identify problems, log problem records and communicate appropriately. Log changes, providing adequate information and ensuring change records are kept ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal.The Role:As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through to resolution ...