26 to 50 of 69 2nd Line Support Jobs in the UK

2nd Line Support Technician

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

1st/2nd Line IT Support Engineer

Hiring Organisation
Sterling Bridge Limited
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£30,000
Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £28,000 £31,000 Growing MSP | Cloud, Hybrid & Cyber Security Exposure | Clear Progression into 3rd Line Were partnered with a growing Managed Service Provider (MSP) in Southampton thats continuing to expand … career progression available . The company is committed to developing its engineers and providing a clear route from 1st Line into 2nd Line, 3rd Line and Infrastructure Engineering . Youll work alongside experienced technical professionals who can help you build the skills required ...

IT Support Analyst (1st / 2nd Line)

Hiring Organisation
Red King Resourcing
Location
Oxfordshire, Oxford, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum Dep on skills / exp
well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating … qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office ...

2nd Line IT Support Engineer

Location
Crownhill, England, United Kingdom
elite and are looking for individuals who share this vision. HellermannTyton is a great brand, with great people and products. Role Overview: As a 2nd Line IT Support Engineer at HellermannTyton, you will play a key role in maintaining the performance, security, and reliability … Summary Qualifications & Experience BTEC qualification, or equivalent, in Computer Studies, Information Technology, or a related discipline. A minimum of four years’ experience in a 2nd Line IT Support role. Strong understanding of TCP/IP networking and DNS. Experience of PowerShell scripting and automation. Proven ...

1st/2nd Line Support Engineers x 2 - MSP - travel (London/Kent)

Hiring Organisation
Tech Talent ID
Location
Kent, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 - 40,000 Annual
2nd Line Support technicians are required by this MSP due to end-client growth. You'll be joining a small, successful and growing MSP as they continue working with Trusts adding additional sites (schools) to their roster of supported clients. You must be able … demonstrate either 1st line or 2nd line duties across new ICT equipment and network system components, including hardware. Client facing, you will be able to liaise confidently and clearly about any planned maintenance which may affect availability. Microsoft Office Windows 11 Office 365 Azure ...

Senior 2nd Line IT Support Engineer

Location
Plymouth, England, United Kingdom
Hunter Selection represents a Plymouth-based client seeking a hands-on 2nd Line IT Support Engineer to join their internal IT team. The role focuses on high-quality end-user support, troubleshooting complex issues and contributing to IT service improvements. You will provide … 2nd line support, manage tickets, support Microsoft 365 and Active Directory, assist with device deployment and onboarding, and work with third‐party suppliers on IT projects. #J-18808-Ljbffr ...

2nd Line Support Technician

Hiring Organisation
Trusted Technology Partnership
Location
Ringwood, Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

IT Support Engineer (2nd Line)

Location
Greater London, England, United Kingdom
support our cloud infrastructure. Reporting directly to the IT & InfoSec Manager and working alongside a Senior Engineer, you will manage 1st, 2nd and some 3rd line support issues, deliver end-user software training, work within larger projects and enforce robust security controls across … Microsoft 365 and Azure environments. Key Responsibilities Helpdesk Operations: Triage, manage, and resolve daily 1st 2nd and some 3rd line support tickets, escalating high-level infrastructure or complex security incidents to senior staff. M365 & Azure Security Administration: Manage user lifecycles, Conditional Access policies, role-based ...

Workplace Engineer/2nd Line Support

Hiring Organisation
F5 consultants
Location
Salisbury, Wiltshire, South West, United Kingdom
Employment Type
Permanent
Salary
£35,000
Workplace Engineer/2nd Line IT Support Salisbury | Up to £39,000 | Permanent | Fully onsite, Monday-Friday Enjoy solving technical problems and helping people get back up and running? We're looking for a Workplace Engineer to deliver hands-on IT support … join a supportive team, troubleshooting desktop issues, setting up equipment and keeping users connected. What you'll be doing: Providing first- and second-line support for PCs, laptops, peripherals and printers. Building, configuring and troubleshooting Windows devices. Supporting Microsoft 365, Outlook and other business applications. Maintaining ...

2nd Line IT Support Engineer – Hybrid & Growth Opportunities

Location
Greater London, England, United Kingdom
London Business School is seeking a 2nd Line Support Engineer to join our Technology team and deliver reliable digital support across the School. You will escalate complex issues, support end-user computing and Microsoft services, and collaborate with internal teams … suppliers. The role requires experience in 2nd line IT/EUC support, strong Windows/macOS/mobile knowledge, Intune and M365 administration, and a proactive, customer-focused approach. #J-18808-Ljbffr ...

2nd Line Desktop Support

Hiring Organisation
NHS Professionals
Location
DN2, Doncaster, South Yorkshire, United Kingdom
Employment Type
Contract
Contract Rate
£17 - £21/hour
Description: 2nd Line Desktop Support £16.40/hr + 25 days paid holiday per year (£2.31/hr) + NHS Professionals pays for your Employ er's NI (~£3.10) ==> £21.81/hr 37.5 hours per week Location: Doncaster Royal Infirmary Expected duration … months (possibility of extension) Requirements Experience of 2nd Line Desktop support - to include: Active Directory, Imaging, Windows 10 or 11, basic Networking skills ...

Second Line Support Consultant

Location
United Kingdom
global effort of over 2,000 team members in making a difference in healthcare...every day. We're searching for a UK-based, remote Second Line Support Consultant to join our Medics Support Team, so that we can provide advanced technical and functional support for customers using RLDatix workforce management solutions, including rostering, scheduling, workforce planning, and payroll-related products. The Second Line Support Consultant will investigate and resolve complex customer issues, support customers through critical operational challenges, and develop specialist expertise in workforce management technologies. ...

Second Line Support Consultant

Location
Greater London, England, United Kingdom
global effort of over 2,000 team members in making a difference in healthcare...every day. We're searching for a UK-based, remote Second Line Support Consultant to join our Medics Support Team, so that we can provide advanced technical and functional support for customers using RLDatix workforce management solutions, including rostering, scheduling, workforce planning, and payroll-related products. The Second Line Support Consultant will investigate and resolve complex customer issues, support customers through critical operational challenges, and develop specialist expertise in workforce management technologies. ...

Senior IT Technician – 2nd Line Support

Location
Old Warren, England, United Kingdom
Senior IT Technician (2nd Line) to join the IT Operations & Support team in Reading. You will provide second-line support for hardware, software and applications, monitor systems, and ensure SLAs are met while maintaining security and backups. You will report ...

Senior IT Field Engineer – 2nd Line Support

Location
Glasgow, Scotland, United Kingdom
Field Engineer to join our service desk and onsite support for a key client in Glasgow and Edinburgh. You will handle 2nd line support, diagnose complex issues, and ensure rapid resolutions. The role emphasizes technical breadth across networks, servers, hardware and software, with ...

2nd Line IT Support Engineer — Public Sector

Location
Greater London, England, United Kingdom
technology services company in the UK seeks a Service Support Analyst to provide 2nd line support for public sector applications. The role includes efficient triage of issues, monitoring production solutions, and collaboration with internal teams. Ideal candidates will have a strong IT background ...

Mandarin IT Service Desk Admin - 1st/2nd Line Support

Location
Greater London, England, United Kingdom
Mandarin-speaking IT Service Desk Administrator to support about 100 staff and liaise with external suppliers. You will provide 1st and 2nd line IT support, manage incidents, changes, and documentation, and ensure proper change control processes. The role requires fluent Mandarin and English … support experience, and familiarity with external suppliers. #J-18808-Ljbffr ...

1st/2nd Line IT Support Engineer (MSP)

Hiring Organisation
Just Recruitment Group Ltd
Location
Ipswich, Suffolk, East Anglia, United Kingdom
Employment Type
Permanent
Salary
£35,000
Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through ...

Tech Zone Hybrid 2nd-Line Support Technician

Location
Greater London, England, United Kingdom
Customer Service Experience role focused on IT and Technology support for internal customers across the global user base. The role handles 2nd line deskside support and manages high-priority incidents, acting as the face of Service Management in Canopius’s London Tech Zone ...

Hybrid Service Desk Analyst — 2nd Line IT Support (O365)

Location
Greater London, England, United Kingdom
seeking a Service Desk Analyst to join our IT team in Kingston upon Thames on a 3-month contract. The role covers 1st and 2nd line support, handling high-volume incidents, and delivering a professional service to internal users. You will troubleshoot hardware, software ...

Remote 2nd Line IT Engineer - Customer-Focused Support

Location
United Kingdom
Redsquid Communications in the United Kingdom is seeking an experienced 2nd Line Support Engineer to deliver remote IT support, resolve complex issues, and act as an escalation point for the Service Desk. You will diagnose and resolve issues for diverse customers, install … configure hardware and software, and support project delivery while maintaining high service standards and strong customer relationships. #J-18808-Ljbffr ...

ICT Infrastructure Engineer – 1st/2nd Line Support (UK)

Location
Greater London, England, United Kingdom
Reply is seeking an ICT Infrastructure Engineer (1st/2nd Line) based in central London to support our UK consultants and project teams. You will manage and secure internal infrastructure and endpoints across Microsoft 365, Intune, Entra ID, and Windows/macOS, with attention … government security classifications. This role involves incident handling, device provisioning, policy enforcement, and occasional on-site support across Reply’s UK offices, collaborating with vendors and stakeholders to #J-18808-Ljbffr ...

2nd Line IT Support Engineer - On-Site & UK Travel

Location
Crownhill, England, United Kingdom
HellermannTyton in Plymouth is seeking a 2nd Line IT Support Engineer to maintain the performance, security and reliability of IT systems, applications and network infrastructure across the Plymouth site and wider UK organisation. You will provide technical leadership and day-to-day support for local IT operations while guiding First Line colleagues on-site. The role involves collaborating with production teams, suppliers and service partners, contributing to UK-wide IT projects, supporting a #J-18808-Ljbffr ...

1st/2nd Line IT Support Engineer

Hiring Organisation
Sterling Bridge Limited
Location
Southampton, Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP 31,000 Annual
Role: 1st/2nd Line IT Support Engineer Location: Southampton Salary: £31,000 Modern MSP Environment Cloud & Cyber Security Exposure Fast-Track Career Development We're partnered with a growing and forward-thinking MSP in Southampton that's continuing to expand its technical capabilities across ...

Hybrid 2nd Line IT Support Engineer – Remote-Ready

Location
Watford, England, United Kingdom
JobsBoard is seeking an experienced 2nd Line IT Support Engineer in Watford. The role offers hybrid work with two days onsite and three days remote, supporting a key customer in the Watford area. You will work with Microsoft 365, Intune and modern endpoint management, taking ...