26 to 50 of 73 2nd Line Support Jobs in the UK

2nd Line Technical Support (French Speaking/Fluent) Contract Inside IR35 £260.00 p/d 6 months Duration Fully Remote Role. The Role - The role involves serving as a 2nd line technical support professional to address online user tickets … user assistance. Set Up Experience (Audio Visual): Proficient in setting up and troubleshooting Audio Visual equipment, ensuring seamless functionality for presentations and meetings. 2nd Line Technical Support (French Speaking/Fluent ...

2nd Line IT Support Engineer Leeds, LS15 £32,000 – £35,000 + training + bonus + perks Our client is a growing Leeds-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork … continuous improvement — and they’re looking for a talented 2nd Line IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

title: 2nd Line Support Technician Salary: up to £36k Location : Gorleston My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

title: 2nd Line Support Technician Salary: up to £36k Location : Wymondham My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

/2nd Line IT Support Engineer Salary - £28,000 - £32,000 Location - UK-wide 100% remote working (must be a UK resident) An industry leading software house is looking for a 1st/2nd Line Support Engineer to join … team at an exciting time of transfirnation and change. Below are the responsibilities: Acting as a first point of contact for incoming customer support cases and ensuring customers are responded to promptly and professionally Managing and progressing support cases, including ownership of issues through to resolution ...

EXCITING NEW OPPORTUNITY AVAILABLE NOW! 2nd Line Support Advisor Based in Beeston Days - Monday to Friday Hours - Rota basis between 6am and 10pm (including 1 weekend … 13.00 per hour Full training provided Interviews to be held ASAP! Join a global leader in mobile payment processing technologies as a Second Line Support Advisor. You'll be part of an expanding team dedicated to delivering exceptional technical support within the Transport Retail ...

offboarding, device setup, and routine maintenance. Maintain accurate documentation of incidents, resolutions, and system changes. What We're Looking For Proven experience in a 2nd Line IT Support role, ideally within a Managed Service Provider (MSP). Windows Desktop & Server environments Active Directory, Group Policy … targets. Experience liaising with telecoms providers such as BT Openreach. Experience & Technical Skills 3+ years experience in IT support, with exposure to 2nd Line responsibilities. Windows Server (20162022) Virtualization: VMware or Hyper-V Microsoft 365, Azure, Intune Networking: Firewalls, VPNs, VLANs, Wi-Fi, DNS/ ...

Title: 2nd Line Support Specialist £28,000 + Incentives and overtime £500 bonus paid after completion of a successful 6-month probation! Horsham | Telecom Acquisitions Ltd Line Manager: Customer Support Manager Date reviewed: January 2026 Line Support ...

2nd Line Network Engineer Location: London, UK (2-3 days in office) Salary: £40,000-£45,000 per annum Shift Pattern: Friday-Monday, 8:00am-6:00pm (weekends included), Tuesday-Thursday off We're looking for a skilled 2nd Line Network Engineer to provide … make an impact and grow your technical expertise, we'd love to hear from you. Apply today and take your next step as a 2nd Line Network Engineer. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that ...

2nd Line Network Engineer Location: Peterborough, UK (2-3 days in office) Salary: £40,000-£45,000 per annum Shift Pattern: Friday-Monday, 8:00am-6:00pm (weekends included), Tuesday-Thursday off We're looking for a skilled 2nd Line Network Engineer to provide … make an impact and grow your technical expertise, we'd love to hear from you. Apply today and take your next step as a 2nd Line Network Engineer. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that ...

people. Well back your growth with a wide range of development and career directions open to you. Many of our colleagues have moved from 2nd line into 3rd line roles. Enjoy flexibility, great benefits, and work that feels good because it matters. Be part … more Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support Find out more Click APPLY NOW to see our 2nd Line Support Partner Job description , find out about us and for help to apply. Roles can close early, so dont ...

Engineer Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands-on support role. Youll work across internal systems and client environments, tackling … occasional visits to customer sites, adding some variety to your week without taking you away from core support work. Responsibilities Provide 2nd line support for Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues ...

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well … dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations ...

recently voted runners up by Superops as the Emerging MSP of the Year, out of 300 MSPs. Role Overview: We are seeking an experienced 2nd Line/Senior IT Support Engineer who has a strong background working within MSP environments. The ideal candidate will … grow with a business and become a key member of staff, that has new customers and new environments to get into. Key Responsibilities: Provide 2nd line technical support to customers across a range of technologies. Support end-users with remote and on-site ...

Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users ...

Infrastructure Engineer Fantastic opportunity for a Second Line Support Engineer to join a fast-paced and technically driven Managed Service Provider delivering enterprise-grade infrastructure, cloud, and security solutions. Full-time, permanent role based in London with hybrid working options and a competitive salary (DOE). … complex client environments, implementing infrastructure projects, and acting as a 3rd-line escalation point for technical issues. Key responsibilities include: Providing advanced 2nd/3rd line support and troubleshooting across servers, networks, and cloud platforms. Configuring, installing, and managing Windows Server environments ...

enthusiastic individual with a foundational technical mindset, eager to fast-track your career in IT and telecommunications? We are seeking a bright and proactive 2nd Line Technical Support Analyst to join our dedicated team in Harrogate. This role is your opportunity to move beyond … Essential: A foundational technical mindset, genuine enthusiasm, and a proven desire to learn complex technical subjects quickly. Desirable: Prior experience in a 1st or 2nd Line technical support role is a major advantage. Soft Skills: Excellent verbal and written communication skills, exceptional attention to detail ...

experienced 1st/2nd Line IT Support Analyst with a passion for solving problems, supporting people, and working in varied tech environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You’ll be joining a small … fundamentals – routing, switching, firewalls, Wi-Fi Mac, Android, iOS, and printer troubleshooting What we’re looking for Ideally 3+ years' experience in 1st/2nd line IT support Comfortable working across varied environments and adapting quickly Confident communicator with strong diagnostic and problem-solving skills ...

Technical Support Engineer/Service Desk - (1st & 2nd Line) - SME IT Support Provider Southampton | Onsite | Up to £32,000 | Feb/March start This role suits someone who enjoys the pace and variety of an MSP environment and wants to keep building practical … SLAs at speed. Previous experience in an MSP or fast-paced IT support environment is important along with the following: 1st/2nd Line Service Desk Experience CompTIA+ or equivalent IT industry qualification Microsoft 365 and business applications Hardware and networking System administration with Active ...

Role: 1st/2nd line support Type: PERM Location: Glasgow Salary: £30K PA The first point of contact for support issues by creating, updating, and monitoring user tickets using our E-Ticketing System Assisting end users with issues and providing 'how to' advice … systems Installation and support of software and hardware, including workstation imaging and deployment. Maintenance of IT asset register SLA And KPI Management - Ensure tickets are prioritised and assigned accordingly with users being kept up to date on progress. Ensure the department procedures are followed at all times Intune ...

plus bank holidays, private healthcare, pension scheme, training and development, friendly & supportive team culture Role overview: This role is ideal for a 1st/2nd Line Technician with at least 2yrs' experience in an IT helpdesk or support role, you'll be confident troubleshooting … range of technical issues across hardware, software & networking & be comfortable taking ownership of tasks, while supporting others. Key responsibilities: Provide 1st & 2nd Line tech support to both customers & internal users Troubleshoot & resolve issues related to hardware, software & networking Escalate complex issues where necessary & follow ...

Desktop Support Engineer 1 st and 2 nd Line Falkirk Hybrid - £40,000 Service Desk based - front line support A highly successful and rapidly growing business based in Falkirk, Scotland are looking for a personable IT Support Engineer to join … their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 ...

Were delighted to be assisting our client with their need for a 2nd Line Support Desk Engineer to join their growing IT team. This is to help support and maintain their existing managed IT Support client base. The role will consist … mainly of traditional desktop support, remotely supported, with telephone contact. A broad skill set is required for the service desk, everything from AD administration to desktop support and some server support. They support a wide variety of Azure of Office 365 services, the role ...

2nd Lind Remote Support THIS ROLE IS HYBRID Livingston based 1 day per week. The Company: The company is an IT Services and Consultancy organisation with a strong presence across the UK. The Role: This role handles advanced cases requiring technical support, alongside escalations … overflow from the 1st Line Support Team click apply for full job details ...