26 to 50 of 67 2nd Line Support Jobs in the UK

2nd Line IT Support Engineer Yateley, Camberley 35,000 - 40,000 + Progression + Company Benefits + Training Are you an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider offering solutions throughout … support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 2nd line IT support. You will be working via phone, email, and a ticket management system handling escalations from 1st line ...

2nd Line IT Support Engineer Tamworth, Staffordshire (Office Based) Permanent Up to £40,000 per annum Are you ready to take the next step in your IT career? We're looking for an enthusiastic and motivated IT Support Engineer who has already established … while gaining exposure to a broad range of technologies and contributing to projects that shape the future of the business. The Role As a 2nd Line IT Support Engineer, you'll act as the technical escalation point for more complex support issues, working ...

Role: 2nd Line Engineer Location: St. Albans Salary: £30,000 £32,000 Cloud-First MSP | Industry-Leading Training | Clear Path to 3rd Line & Cloud Engineering Were partnered with a modern, cloud-focused MSP in St. Albans thats helping businesses transform their IT environments through cutting … cloud technologies, infrastructure solutions, and managed services. Due to continued growth and a strong pipeline of new projects, theyre now looking for an ambitious 2nd Line Engineer to join their expanding technical team. This is a fantastic opportunity for an engineer who wants to move beyond routine ...

considered. The role also requires working 5 days per week at our offices, so please bear this in mind when applying Join our dynamic 2nd Line Command Support team where youll be part of a collaborative environment that values continuous learning and development. … 2nd Line Command Analyst, youll work closely with colleagues across different teams, including the 3rd Line specialists, to resolve incidents and implement key infrastructure changes. The role offers a great opportunity to hone your technical skills while contributing to the seamless support ...

your expertise with the team, and play a key role in maintaining a reliable and efficient IT service. What youll be responsible for Providing 2nd line technical support, diagnosing and resolving a wide range of hardware, software and end-user issues. Configuring, deploying and supporting … service. Ensuring all work is carried out in line with IT security standards, policies and best practice. Taking part in the 2nd Line on-call rota (approximately one weekend in every five) to provide out-of-hours support when required. Were looking ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

Support Engineer (1st/2nd Line) Day/Night Shift pattern 4 on 4 off. If you're early in your IT career - or about to start it - this is the kind of role that accelerates you, not boxes you in. This … repetitive password reset job. Most 1st line tasks are already automated. You'll step straight into meaningful 2nd line work, learning how real IT environments operate and how to prioritise, troubleshoot and improve systems properly. And importantly, the people leading this team started exactly where ...

title: 2nd Line Support Technician Salary: up to £36k Location : Cambridge My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

Cleared 2nd Line Support Engineer Location: Wolverhampton (Onsite) Start Date: 3rd August Contract: Initial 1 month contract with a possible extension Rate: £220 per day (Inside IR35) Active SC Clearance is essential We're recruiting for an experienced 2nd Line Support ...

Cleared Support Engineer/2nd Line - 3 months+ - £250-295pd Outside IR35 - Full time on site in Surrey ( 5 days per week) Looking for a 2nd line support engineer to join our clients team to design, build, and deliver ...

Summary Provide first and second-line technical support to end users, ensuring the timely resolution of IT incidents and service requests. Support desktop hardware, software, user accounts, networks, and business applications while delivering excellent customer service and maintaining agreed service levels. Key Responsibilities … issues to senior engineers when appropriate. Keep users informed of ticket progress. Maintain accurate documentation within the service desk system. Monitor patch management tools 2nd Line Support Troubleshoot more complex desktop, laptop, printer, and peripheral issues. Diagnose Windows operating system and Microsoft 365 problems. Configure ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

in. This isn't a repetitive password reset job. Most 1st line tasks are already automated. You'll step straight into meaningful 2nd line work, learning how real IT environments operate and how to prioritise, troubleshoot and improve systems properly. And importantly, the people leading … build experience handling real technical issues - typically 10-20 tickets per day. You'll learn how to: Diagnose and resolve 2nd line support issues Use Jira for service management Develop PowerShell skills in a practical setting Gain exposure to Azure and cloud-based environments Understand ...

client, a professional services company, is seeking an experienced 2nd line support technician to provide technical support across the firm. Duties will include providing support including MS 365, Outlook and teams, MS Office and windows 11, service desk ticketing and data … about 8 weeks. The role will initially be office-based, but there is the possibility of hybrid working. If you are an experienced second-line support technician who enjoys problem-solving and team working, this is an excellent opportunity to join a friendly firm to assist ...

Life on the team An opportunity has arisen for a Second Line Analyst to join our thriving business. The successful candidate will be proactively responsible for the governance and delivery of all tasks undertaken within Computacenters Global Command Centre. This will be a busy and exciting time … knowledge of SQL, Wintel, Messaging, Patching and Operations would be highly beneficial. Some Network Infrastructure support experience/exposure at a second line level Working knowledge of application, incident management tool with quality incident management skills. Experience in a 2nd Line Support ...

performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively We are seeking a 2nd Line Support Engineer to join our dynamic team and provide exceptional technical support to a global client base. … Azure Storage Accounts Understanding of IT security practices and tools (e.g.: Antivirus, Email Filtering, Web Filtering, RBAC). Required Experience Previous experience within a 2nd Line Role is extremely desirable Active Microsoft Azure & 365 certifications are extremely desirable. Previous experience within an MSP environment is preferred Active ...

recruiting on behalf of a well-established and growing IT Support Services provider, who are looking to appoint an experienced 1st & 2nd Line IT Support Engineer to join their expanding team. This is an excellent opportunity for a proactive IT professional who enjoys … onsite technical support while gaining exposure to a wide range of technologies. Skills & Experience Required: Previous experience in a 1st or 2nd Line IT Support role within an MSP or IT support environment. Strong working knowledge of Microsoft Windows Server ...

Support Analyst - 2nd Line Location: Paddington, London - Onsite 5 days per week Are you an experienced IT Support professional who thrives in a fast-paced, high-energy environment? We're recruiting for a Level 2 IT Support Analyst to join … variety, takes ownership of technical issues, and can remain calm under pressure in a busy and dynamic workplace. The Role As an IT Support Analyst, you'll play a key role in ensuring the business operates without disruption. Acting as a central point of contact for IT support ...

Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis. Key Responsibilities: Provide onsite Level 2 IT support across a mixed Microsoft … Windows and Apple Mac environment, resolving a broad range of hardware, software and end-user issues. Support and maintain Microsoft 365 services, Windows devices, Mac devices and on-premises server infrastructure, ensuring reliable day-to-day IT operations. Act as the primary onsite escalation point, troubleshooting complex technical ...

2nd line Support Analyst, you'll oversee the day-to-day management and maintenance of IT systems, ensuring they run smoothly and efficiently. This role is essential in supporting the technology needs of the business and resolving any system-related issues promptly. Client Details This … reliability. Monitor system activities and troubleshoot any technical issues that arise. Collaborate with the Technology department to implement system upgrades and improvements. Support users with technical queries and provide solutions in a timely manner. Ensure data integrity and maintain system security protocols. Document system processes and create user ...

2nd Line IT Engineer A fantastic opportunity arisen for a 2nd Line IT Engineerto join national IT Support company based in Kings Lynn. Our client is UKs leading Cyber Security and IT Support business with outstanding values and passion ...

leading global investment management organisation is looking for an experienced 2nd line Service Desk support engineer to join its Global IT Services team in the City of London. This is an L2 technical support position acting as the escalation point between the Service … Desk and the wider IT Engineering team. You will provide high-quality technical support to employees, senior stakeholders and VIP users within a fast-paced, international financial-services environment. The role You will take ownership of complex incidents and service requests escalated by the Level 1 Service Desk ...

work with modern cloud technologies while supporting a diverse client base. Role Overview Resolve escalated IT issues across desktop, cloud, and infrastructure Support Microsoft 365, Active Directory, and networking environments Troubleshoot hardware, software … connectivity issues Collaborate with 3rd line teams Maintain documentation and deliver excellent customer service Requirements IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem-solving ...

Just Recruitment is delighted to be supporting a growing and forward-thinking business in their search for a 1st/2nd Line IT Support Engineer. This is an excellent opportunity to join a dynamic team that prides itself on delivering exceptional service to clients across … range of sectors, including care and legal. The Role: As a key member of the support team, you will provide high-quality remote IT support to a diverse client base. You'll manage incoming queries, troubleshoot technical issues, and take full ownership of tickets through ...

2nd Line IT Support Technician Location: Ilkley Salary: £30,000 - £36,500 per annum Type: Full-Time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable ...