26 to 50 of 68 2nd Line Support Jobs in the UK

Support Analyst (1st/2nd Line) - Glasgow - 28K plus Bonus Hybrid - 2/3 days per week in office (Central Glasgow) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire … play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 1st and 2nd Line Support skills and a track record of working in Windows and macOS settings, looking to move into a growing firm ...

Join a hugely exciting tech business as a 2nd line support engineer during period of rapid growth. We are looking for someone to join our support team to provide 2nd line support to both internal and external customers. … incidents and tasks assigned to their department, while also following up and tracking any incidents triaged through their escalation point. Training and support will be provided through internal training plans and certifications. Candidates are also be expected to take ownership of their on-going personal development which will ...

2nd Line Technical SupportHarrogate - Hybrid working£27,500 - £30,000 Working Hours - This role operates on a continental shift pattern: 2 x Day shifts: 7:00am – 7:00pm 2 x Night shifts: 7:00pm – 7:00am Followed by 4 days off We’re working with a leading … based technology services provider seeking a bright, enthusiastic person to join their 2nd Line Technical Support team based in Harrogate. Key Responsibilities Provide 2nd line technical support across multiple technologies Monitor systems and proactively manage faults through to resolution Liaise ...

Senior Second Line IT Support Technician – macOS focused role Mainly home working| Up to £40,000 | Remote with occasional office presence Role Overview Seeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. … primarily remote, supporting a diverse client base across Apple and Microsoft environments. The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating … qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating … qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating … qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office ...

Title: 1st/2nd Line IT Support Location: Coventry Salary: 26,000 to 29,000 We are looking for someone in a 1st/2nd line role with one or two years of experience that is looking for a hands-on role … annual holiday (+ bank holidays) Excellent Training What are we looking for: You will have one to two years' experience in a 1st/2nd line support role Experience of desktop build and software installation Experience of supporting a wide range of MS365 applications including ...

Title: 1st/2nd Line IT Support Location: Coventry Salary: £26,000 to £29,000 We are looking for someone in a 1st/2nd line role with one or two years of experience that is looking for a hands-on role … annual holiday (+ bank holidays) Excellent Training What are we looking for: You will have one to two years' experience in a 1st/2nd line support role Experience of desktop build and software installation Experience of supporting a wide range of MS365 applications including ...

title: 2nd Line Support Technician Salary: up to £36k Location : Cambridge My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

Second Line Support Technician Location: Rochester/Canterbury (Office-based with client site travel) Salary: £28,000 – £35,000 (DOE) Are you an experienced Second Line Support Technician with a background in MSP environments? We’re working with a well established managed … efficient IT support, working independently and collaboratively to resolve a wide range of technical issues. Key responsibilities include: Providing 1st and 2nd line support to a varied client baseDiagnosing and resolving hardware, software, and network issuesSupporting Microsoft environments (Windows Server, Windows OS, Microsoft ...

role of 1st/2nd Line IT Support Engineer involves providing technical support and troubleshooting services to end-users, ensuring smooth IT operations. This position requires a proactive approach to resolving IT issues and delivering excellent customer service. Client Details This opportunity … Deliver remote and on-site IT support as necessary. Contribute to improving IT processes and customer satisfaction. Profile A successful 1st/2nd Line IT Support Engineer should have: Experience in troubleshooting and resolving technical issues in a support role. Familiarity ...

Second Line Support Engineer - St Helens - £37k (DOE) - Onsite My client is a leading provider of IT support services. Their core competency lies in delivering bespoke solutions for small to medium-sized businesses, with a focus on maximizing efficiency and minimizing costs. They … currently after a second line support engineer. Key Responsibilities: Provide 2nd line support for escalated incidents and service requests. Troubleshoot Microsoft 365, Windows, and core IT systems. Manage user accounts, access, and email (M365/Exchange). Deliver remote support ...

2nd Line IT Support Technician Location: Alton, Hampshire (Office Based) Salary: £37,000 – £40,000 per annum Hours: Monday – Friday, 07:30 – 17:00 Start Date: ASAP (handover period planned) About the Role Conquip Engineering Group is seeking an experienced 2nd Line IT Support Technician to join our Technology team at our head office in Alton. Reporting directly to the Business Systems Manager, you will be instrumental in supporting the day-to-day IT operations while actively contributing to infrastructure enhancements and technology projects. This role extends beyond ...

Life on the team An opportunity has arisen for a Second Line Analyst to join our thriving business. The successful candidate will be proactively responsible for the governance and delivery of all tasks undertaken within Computacenters Global Command Centre. This will be a busy and exciting time … knowledge of SQL, Wintel, Messaging, Patching and Operations would be highly beneficial. Some Network Infrastructure support experience/exposure at a second line level Working knowledge of application, incident management tool with quality incident management skills. Experience in a 2nd Line Support ...

Description Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures for the Service Desk Team. What does the job involve … Responsible for 2nd line support, both in person and remotely via MS Teams, phone and remote access tools Identifying areas for improvement within Service Delivery Team via automation and standardisation Help to plan and execute project work within Technology Services Maintain documentation and educate ...

skilled IT Systems Support Engineer to join our team and take ownership of complex technical challenges. If you are an experienced 2nd Line Engineer who enjoys solving problems end-to-end and making a real impact on service quality, this role offers the opportunity … offers flexibility to work from home, typically two days per week for a five-day working week SKILLS AND EXPERIENCE REQUIRED Experience in a 2nd Line IT Support role Strong ITSM and ticket management experience - FreshService is a plus Proven ability to resolve technical issues ...

2nd Line IT Support Technician Location: Alton, Hampshire (Office Based) Salary: £37,000 - £40,000 per annum Hours: Monday - Friday, 07:30 - 17:00 Start Date: ASAP (handover period planned) About the Role Conquip Engineering Group is seeking an experienced 2nd Line IT Support Technician to join our Technology team at our head office in Alton click apply for full job details ...

Support Analyst - 1/2 line - Birmingham - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Birmingham. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...

Support Analyst - 1/2 line - Peterborough - Hybrid Working IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in Peterborough. In this role, you will be the first line of support for IT issues across the firm, using your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: Minimum 12+ months of experience in a similar 1/ ...

000.00-£32,000.00 per year Central Fareham with parking! Fully office based. Job Description: An opportunity for a Helpdesk Analyst to provide 1st/2nd Line Service De sk support to customers assisting them with hardware and software problems. This will include installing, diagnosing, repairing … resolve support issues within a pressurised environment Taking ownership of support calls through to resolution Escalation of complex issues to 2nd and 3rd line support Manage work queues and prioritise calls, re assigning work where and when necessary to ensure compliance ...

Title: 1/2nd Line IT Support Location: Malmesbury, Wiltshire - site based five days a week Salary: £30,000 to £35,000 plus on call We are looking for someone in a 1/2 line role with one or two years … experience that is looking for a hands-on role with lots of customer contact based on site in Wiltshire.You will manage, maintain, support and develop the ICT infrastructure to ensure it's effective and efficient operation as part of a team of four. There may also ...

Line Infrastructure Support | London (Office Based) | 6 Month Contract | Competitive Pay & Benefits Exciting opportunity for a talented 2 Line Infrastructure Support to join a dynamic team. This role will be within the Infrastructure Team and will require hardware, software and network activities … devices, keep up to date on new best practices and technical advances or techniques on a continuing basis. Key Responsibilities of the 2 Line Infrastructure Support: Maintaining computers, servers and networks. Responding to internal senior staff needs. Responding to all staff support tickets, phone ...