26 to 50 of 81 2nd Line Support Jobs in the UK

Technical support - 2nd line - Temporary Location :Eastleigh/Southampton (Hybrid) Hours : Rotating shift pattern: 4 days on/4 days off Coverage Monday to Sunday, 06:00 - 23:00 Current shifts: 7:00am - 7:00pm 8:00am - 8:00pm 9:00am - 9:00pm Duration: This … strong technical support skills @ 2nd line who thrives in a fast-paced, customer-focused environment. You will provide second-line support for the client's POS software, managing cases from initial contact through resolution, troubleshooting issues, and delivering a world-class ...

assist all employers when they want to source public safety and enterprise security skills and experience. Job Title: Temporary IT Support Engineer (2nd Line/Senior) Location: Bath (hybrid/onsite as required) Pay Rate: £15.24 per hour Hours: 30 hours per week Contract: Temporary … approx. 2 month contract) About the Role We are seeking an experienced and proactive IT Support Engineer (2nd Line/Senior) to join our team on a short-term basis. This is a great opportunity to support a busy IT function, working alongside ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site ...

2nd Line IT Engineer – Patching Second Line Support Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build … world-class ops hub that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft ...

Service Desk Engineer (2nd Line) – London - £38,000 - Hybrid Working! We’re currently partnering with a high performing, globally recognised Managed Service Provider to recruit two experienced 2nd Line Service Desk Engineers. This is a fantastic opportunity to join a business known for delivering … paced MSP environment and enjoy combining remote support with client facing work, this could be a great fit. The Role As a 2nd Line Service Desk Engineer, you’ll play a key role within a busy Service Delivery team, providing both remote and on-site ...

2nd Line IT Support Engineer Hybrid/Office-Based | Competitive Salary We’re sourcing a skilled 2nd Line Support Engineer to join a growing Managed Services team. This is a great opportunity to work with modern cloud technologies while supporting … with 1st and 3rd line teams Maintain documentation and deliver excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem ...

systems, and thrive in a collaborative environment — this is the perfect next step. What You’ll Be Doing Application & Incident Support Own 2nd line application incidents and service requests. Troubleshoot using log analysis, SQL queries, dependency checks and structured diagnostics. Guide and support … Join an on-call rota once trained, helping keep critical retail applications running 24/7. What We’re Looking For Essential Experience in 2nd line application support or a similar environment. Strong understanding of incident, problem, and change management. Confident communicator who can support ...

client is seeking a 1st/2nd Line Support Engineer to join their Business Systems Support team. The role involves coordinating and providing support across various businesses, ensuring the smooth operation of company systems.The role is based on site in Warrington … effective communication to resolve issues and ensure customer satisfaction. Solid understanding of Microsoft PC and Network operating environments and associated applications. This 1st/2nd Line Support position is an excellent opportunity for an IT professional with a passion for problem-solving and customer service. ...

Support Analyst (1st/2nd Line) - Glasgow - 28K plus Bonus Hybrid - 2/3 days per week in office (Central Glasgow) Lorien's client, a fast-growing, global-reaching SAAS company with a great name in their domain, are currently looking to hire … play a key role in their expanding and evolving technical function. This would be a brilliant fit for someone with proven 1st and 2nd Line Support skills and a track record of working in Windows and macOS settings, looking to move into a growing firm ...

complex issues, especially around Microsoft365 admin portals and end user Mac and Windows Operating Systems. You will be responsible for: • Providing effective 1st and 2nd line support to our clients, working seamlessly alongside the rest of the Opus IT Service Desk • Logging detailed and accurate … excited to see You will have the following experience/skills: • Ideally you will have experience working onsite for Legal chambers supporting 1st/2nd line technical IT support role or equivalent • 3+ years working for an MSP previously is desirable • 2nd Line ...

Opportunity: I am supporting a well-established organisation with a modern, cloud-first IT environment, seeking an experienced 2nd Line IT Support Engineer to join their growing IT function. This role is ideal for someone who enjoys taking ownership of complex technical issues, improving service … play a key role in ensuring a reliable, secure, and high-performing IT service for the wider business. Key Responsibilities: As a 2nd Line IT Support Engineer, you will act as a key escalation point within the support function, owning incidents through ...

2nd Line Technical SupportHarrogate - Hybrid working£27,500 - £30,000 Working Hours - This role operates on a continental shift pattern: 2 x Day shifts: 7:00am – 7:00pm 2 x Night shifts: 7:00pm – 7:00am Followed by 4 days off We’re working with a leading … based technology services provider seeking a bright, enthusiastic person to join their 2nd Line Technical Support team based in Harrogate. Key Responsibilities Provide 2nd line technical support across multiple technologies Monitor systems and proactively manage faults through to resolution Liaise ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

2nd Line ICT Support Engineer Contract Type : Temporary until March 2027 Salary : Grade E - £33,143 – £37,280 per annum Location : Joint Headquarters at Butterly Hall, Ripley Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Department : Systems … infrastructure that supports our vital emergency services across the county. As a key member of the ICT team, you will provide second-line support to users across 32 sites, ensuring that station equipment and systems are secure, reliable, and fit for purpose. You’ll work closely ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating … qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues related to MS Office ...

title: 2nd Line Support Technician Salary: up to £35k Location : Norwich My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

title: 2nd Line Support Technician Salary: up to £36k Location : Cambridge My client is a driven and successful company, and they are looking for a 2nd line support Technician to join their team. This role requires someone who is process ...

Second Line Support Technician Location: Rochester/Canterbury (Office-based with client site travel) Salary: £28,000 – £35,000 (DOE) Are you an experienced Second Line Support Technician with a background in MSP environments? We’re working with a well established managed … efficient IT support, working independently and collaboratively to resolve a wide range of technical issues. Key responsibilities include: Providing 1st and 2nd line support to a varied client baseDiagnosing and resolving hardware, software, and network issuesSupporting Microsoft environments (Windows Server, Windows OS, Microsoft ...

Description The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have. Job title: 2nd Line Support Technician Salary: up to £36k Location: Cambridge My client is a driven and successful company, and they are looking … 2nd line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they ...

role of 1st/2nd Line IT Support Engineer involves providing technical support and troubleshooting services to end-users, ensuring smooth IT operations. This position requires a proactive approach to resolving IT issues and delivering excellent customer service. Client Details This opportunity … Deliver remote and on-site IT support as necessary. Contribute to improving IT processes and customer satisfaction. Profile A successful 1st/2nd Line IT Support Engineer should have: Experience in troubleshooting and resolving technical issues in a support role. Familiarity ...

fantastic MSP who are seeking a Service Desk Engineer to join their team in Belfast. This role involves a wide range of technical support tasks, from remote desktop support to network security management. The successful candidate will have at least 2 years of experience … position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role. Skills: 1st/2nd line support it support desktop support service desk support ...

Second Line Support Engineer - St Helens - £37k (DOE) - Onsite My client is a leading provider of IT support services. Their core competency lies in delivering bespoke solutions for small to medium-sized businesses, with a focus on maximizing efficiency and minimizing costs. They … currently after a second line support engineer. Key Responsibilities: Provide 2nd line support for escalated incidents and service requests. Troubleshoot Microsoft 365, Windows, and core IT systems. Manage user accounts, access, and email (M365/Exchange). Deliver remote support ...

2nd Line IT Support Technician Location: Alton, Hampshire (Office Based) Salary: £37,000 – £40,000 per annum Hours: Monday – Friday, 07:30 – 17:00 Start Date: ASAP (handover period planned) About the Role Conquip Engineering Group is seeking an experienced 2nd Line IT Support Technician to join our Technology team at our head office in Alton. Reporting directly to the Business Systems Manager, you will be instrumental in supporting the day-to-day IT operations while actively contributing to infrastructure enhancements and technology projects. This role extends beyond ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...