26 to 50 of 95 2nd Line Support Jobs in the UK

clients in the manufacturing space, as they look to expand their IT function. Due to ongoing demand, they are now hiring for an interim 2nd Line IT Support Engineer to join the team, and provide expert end-user support across both Microsoft … rage, the business have become renowned for their ongoing focus on green solutions, and having a positive impact on the environment. Description As the 2nd Line IT Support Engineer, you will be responsible for 1st and 2nd line support ...

problem solver who thrives in dynamic environments? Our client, a well-established Managed Service Provider in the Bracknell area, is looking for a talented 2nd Line Support Engineer to join their close-knit, customer-focused team. What You'll Be Doing: Provide responsive 2nd … Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing ...

Engineer (Infrastructure & Support) 1st/2nd Line Support Our client is a global market leader in the design, manufacture, and supply of advanced POS systems and industrial weigh labelling solutions , supporting major retailers and food processing businesses worldwide. With continued investment in innovation … support and maintain IT systems, infrastructure, and end-user services within a fast-paced SME environment. You’ll provide 1st and 2nd line support, manage core systems, liaise with third-party suppliers, and help improve IT security, resilience, and service delivery. This role ...

Service Desk Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for a IT Service Desk Analyst/1st/2nd Line Support Analyst to join our Glasgow based law firm on a an initial … Month Fixed Term Contract. IT Service Desk Analyst/1st/2nd Line Support Analyst Responsibilities and Duties: Provide end-user IT assistance on all core desktop applications and technologies click apply for full job details ...

which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. The 2nd Line Support Engineer provides advanced technical support for incidents, service requests, hardware, and build activities escalated from … documentation, procedures, and knowledge base articles. Share expertise with the wider IT team to reduce repeat escalations. Participate in service reviews, contributing insights from 2nd Line support activities. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just ...

2nd Line Support Engineer £33,000 - £38,000 Wakefield, West Yorkshire The Role Do you want to work on real IT projects that stretch your skills, not just keep systems ticking over? Are you looking for a role where your work is visible, valued … helps you move forward technically and professionally? If so, we have an exciting opportunity for you. This 2nd Line Support Engineer role is ideal if you enjoy variety and ownership. You will work across complex client environments, delivering projects that improve how businesses operate while ...

Software Support Consultant/IT Support Specialist (1st/2nd Line) £30,000 (flexible for the right person) Bristol Central Location Join a fast-growing Bristol-based IT & Cloud Services provider supporting a wide range of businesses with modern, cloud-first technology solutions. … skills in a collaborative, forward-thinking environment. The Role Youll be part of a busy, customer-focused support team providing 1st and 2nd line support , troubleshooting software and IT issues, and helping customers get the most from modern workplace technologies. What Youll ...

client is a well-established UK technology services business for an in-house IT 2nd Line Support Engineer to join their Internal IT team in Solihull . This is a great opportunity for someone who enjoys solving problems, supporting end users face-to-face … improving the day-to-day IT experience for colleagues across the business. What you’ll be doing Delivering 2nd line support (phone, email and in person) Troubleshooting and resolving hardware/software issues Managing laptops, mobile devices and peripherals Setting up new starters (device build ...

proactive and highly experienced IT Support Specialist to act as the first point of escalation for IT queries, providing 1st and 2nd line support across the business. You’ll help maintain our IT hardware, software, and infrastructure while delivering reliable, helpful support … tasks. The role includes onboarding/offboarding staff, managing hardware resources, and supporting wider IT projects and infrastructure activities. Key Responsibilities Provide 1st and 2nd line IT support to 130+ users Log and manage support tickets through the ITSM system Resolve issues ...

2nd Line Support Engineer, Stoke On Trent Excellent opportunity for a 2nd Line support Engineer to join an excellent MSP a leading provider of IT services in their … service operations team. Working on cutting-edge solutions to support critical operations and infrastructure. This would suit an experienced and talented second line support engineer, to ensure the reliability, availability, performance of infrastructure. As a key member of the technical team, you will provide ...

Support Engineer (1st/2nd Line) Location: Borehamwood Salary: £27-35k Contract: Full-time, Permanent The Role We're looking for a capable IT Support Engineer to join our team, offering 1st and 2nd line support across … work closely with users and IT teams to ensure systems stay secure, reliable, and user-friendly. What You’ll Do Provide 1st and 2nd line support for hardware, software, and networks Resolve issues via phone, email, or remote tools Log and track tickets with clear ...

2nd Line Support Engineer Bodmin, Cornwall (+ Hybrid Working 2 days from home) c£32,500 per year Plus excellent company benefits (including 25 days holiday + BHs, Pension, Life Insurance, etc.) Skills and Experience: 2+ years’ experience in a similar helpdesk or IT environment … within a 2nd Line role essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync) VMWare/Hyper-V knowledge Working within an ITIL environment, preferably holding a current qualification Technical qualifications such as CompTIA+ ...

Role: 2nd Line Engineer Location: Poole (Hybrid) Salary: £32,000 £38,000 Modern Tech | Real Engineering | Serious Progression | Not a Dead-End Support Role Were working with a high-performing technology business in Bournemouth thats built a reputation for doing things properly modern systems, smart … engineers, and a culture that actually develops people. Theyre now looking for a 2nd Line Engineer who wants more than repetitive tickets and slow career progression. This role is for someone who wants to level up fast . Youll work across cloud platforms, modern Microsoft environments, networking ...

2nd Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class … that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/ ...

2nd Line IT Support Engineer Up to £35,000 Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a new 2nd Line IT Support Engineer . The business has been operating … history. Keywords: 3rd Line Engineer, Senior IT Engineer, Senior IT Project Engineer, Senior 3rd Line Engineer, Senior Service Desk Engineer, 2nd Line Engineer, IT Support Engineer, IT Engineer, MSP Engineer, Service Desk Engineer, Service Desk Analyst, Technical Services Engineer ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time | Permanent Industry: IT £30-45k + Benefits Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join … growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility ...

2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time | Permanent Industry: IT £30-45k + Benefits Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join … growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility ...

client delivers comprehensive IT solutions that keep your business connected, secure, and future-ready. Due to continued success, they are looking for a 2nd Line IT Support Engineer to join the team in Glasgow. The team provides hands-on support and strategic guidance … offboarding, device setup, and routine maintenance. Maintain accurate documentation of incidents, resolutions, and system changes. What We're Looking For Proven experience in a 2nd Line IT Support role, ideally within a Managed Service Provider (MSP). Windows Desktop & Server environments Active Directory, Group Policy ...

/2nd Line Support Team Leader Location: High Wycombe (Office-Based) £40,000 + Bonus + Full Benefits We are looking for an experienced 1st/2nd Line Support Team Leader to join a leading organisation in the sports industry … take ownership of a small but growing support function click apply for full job details ...

2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT £30-45k + Benefits Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join … growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance click apply for full job details ...

/2nd Line IT Support Engineer Salary - £28,000 - £32,000 Location - UK-wide 100% remote working (must be a UK resident) An industry leading software house is looking for a 1st/2nd Line Support Engineer to join … team at an exciting time of transfirnation and change. Below are the responsibilities: Acting as a first point of contact for incoming customer support cases and ensuring customers are responded to promptly and professionally Managing and progressing support cases, including ownership of issues through to resolution ...

Role An established and professional services organisation, based in the City of London, is seeking an IT Support Engineer (1st/2nd Line) to join its internal IT team. This role is focused on providing high-quality, responsive IT support to business users … common incidents and service requests, while escalating more complex matters to senior engineers or third-party providers as required. Key Responsibilities Providing 1st and 2nd line IT support across desktop, laptop, mobile and application environments Logging, managing and resolving incidents and service requests ...

Title: 2nd Line Engineer Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands‐on support role. You'll work … occasional visits to customer sites, adding some variety to your week without taking you away from core support work. Responsibilities Provide 2nd line support for Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues ...

Title: 2nd Line Support Specialist £28,000 + Incentives and overtime £500 bonus paid after completion of a successful 6-month probation! Horsham | Telecom Acquisitions Ltd Line Manager: Customer Support Manager Date reviewed: January 2026 Line Support ...