26 to 50 of 55 2nd Line Support Jobs in the UK

simply works. At AJ Bell, our "Feel Good Investing" philosophy is built on trust, innovation and exceptional service. We're looking for a proactive 2nd Line Support Engineer to help keep our business running smoothly, supporting colleagues across the organisation and playing a key role … delivering the reliable technology experiences our customers expect. Reporting to the 2nd Line Support Team Leader, you will handle escalations from the Service Desk and be responsible for the creation and standardisation of automated tasks as well as the formalisation of procedures for the Service ...

Title: 2nd Line IT Support Engineer Location: Leicester (Hybrid/On-Site as Required) Salary: Up to £35,000 per annum Are you an experienced IT Support Engineer ready to take the next step in your career? We're looking for a 2nd … projects, including system upgrades and migrations. What You'll Bring 2+ years' experience in an IT support role, ideally with exposure to 2nd line responsibilities. Strong knowledge of Microsoft environments (Windows 10/11, Windows Server, O365, AD). Familiarity with networking fundamentals (routers, switches ...

great opportunity to contribute to a world-class institution at the heart of London. The Role London Business School is looking for a 2nd Line Support Engineer to join our Technology team and help deliver reliable, high-quality digital support across the School. … also work with internal teams and third-party suppliers to resolve complex issues and improve service delivery. Main Responsibilities Timely and effective resolution of 2nd line incidents and service requests in line with defined SLA's. Reduction in recurring device and application issues. Accuracy ...

your expertise with the team, and play a key role in maintaining a reliable and efficient IT service. What youll be responsible for Providing 2nd line technical support, diagnosing and resolving a wide range of hardware, software and end-user issues. Configuring, deploying and supporting … service. Ensuring all work is carried out in line with IT security standards, policies and best practice. Taking part in the 2nd Line on-call rota (approximately one weekend in every five) to provide out-of-hours support when required. Were looking ...

2nd Line Technical Support Analyst Location: Sidcup, Kent – Hybrid (3 days per week in the office) Salary: £32,000–£42,000, depending on experience The Opportunity We are seeking a technically strong, customer-focused 2nd Line Technical Support Analyst … between 7:00 am and 6:00 pm. Occasional customer site visits and participation in on-call arrangements. Interested? If you're an experienced 2nd Line Engineer with strong infrastructure knowledge and a passion for delivering excellent customer service, we'd love to hear from you. Apply ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday-Friday. Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works within ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday - Friday. . Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday-Friday. Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works within ...

Join a leading independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related … hour (via a Hays approved umbrella company). Hours: 37.5 hours a week. Monday-Friday. Key Responsibilities Undertake incident and request tasks. Possess 2nd line responsibility for resolving incidents to SLA. Maintain a 2% incident per month target. Be responsible for the completion of assigned works within ...

Join a leading independent technology and services provider as a 2nd Line IT Support Technician. Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within agreed SLAs, supporting project activities, and troubleshooting hardware, software … hour (via a Hays approved umbrella company). Hours: 9:00 am - 5:30 pm Key Responsibilities Undertake incident and request tasks Possess 2nd line responsibility for resolving incidents to SLA Maintain incident target per month Be responsible for the completion of assigned works within allocated timeframes ...

Join a leading independent technology and services provider as a 2nd Line IT Support Technician. Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within agreed SLAs, supporting project activities, and troubleshooting hardware, software … hour (via a Hays approved umbrella company). Hours: 9:00 am - 5:30 pm Key Responsibilities Undertake incident and request tasks Possess 2nd line responsibility for resolving incidents to SLA Maintain incident target per month Be responsible for the completion of assigned works within allocated timeframes ...

Description \n Join a leading independent technology and services provider as a 2nd Line IT Support Technician. \n Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within agreed SLAs, supporting project activities … approved umbrella company). \n Hours: 9:00 am - 5:30 pm \n Key Responsibilities \n \n Undertake incident and request tasks \n Possess 2nd line responsibility for resolving incidents to SLA \n Maintain incident target per month \n Be responsible for the completion of assigned works ...

Role: 2nd Line IT Support Engineer Location: Stoke-on-Trent £36,000 + Benefits Manufacturing Sector Do you enjoy solving complex IT challenges and want to be part of a business where technology truly underpins operations? We're looking for a 2nd Line … including cloud migrations, infrastructure upgrades, and system rollouts. Producing clear documentation for systems, assets, and incidents. What we're looking for Proven experience in 2nd Line IT Support (manufacturing or fast-paced environments a bonus). Solid knowledge of Microsoft technologies (Windows 10/ ...

Role: 2nd Line Support Engineer Salary: £28,000-£35,000 DoE Location: Cheshire (with customer site visits) In office & driving licence required An established and growing business is looking for a 2nd Line IT Support Engineer to join its team.This … varied, hands-on role where you'll support a range of customers, troubleshoot technical issues and get involved in IT installations and infrastructu click apply for full job details ...

Join a leading independent technology and services provider as a 2nd Line Support Technician. Job Overview: Experienced 2nd Line IT Support Engineer with strong expertise in Windows 10/11, Microsoft Office, SCCM, Active Directory, networking, hardware/software installation ...

2nd Line Support Engineer Northampton/London | Permanent | Hybrid/On-site | Up to £45k + Bonus Our leading client are looking for a proactive and detail-oriented Systems Support Engineer to join their technical team. This role is primarily focused on providing … support across Microsoft applications (including Office 365, Azure AD and Exchange Online) , Zoho applications with an emphasis on Zoho CRM , and general hardware related issues. You’ll be a key point of contact for troubleshooting, system queries, and supporting smooth day-to-day operations across the business. ...

Join a leading independent technology and services provider as a 2nd Line IT Support Technician. Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within agreed SLAs, supporting project activities, and troubleshooting hardware, software … hour (via a Hays approved umbrella company). Hours: 9:00 am - 5:30 pm Key Responsibilities Undertake incident and request tasks Possess 2nd line responsibility for resolving incidents to SLA Be responsible for the completion of assigned works within allocated timeframes Undertake Project Tasks, supporting both ...

Workplace Engineer/2nd Line IT Support Salisbury | Up to £39,000 | Permanent | Fully onsite, Monday-Friday Enjoy solving technical problems and helping people get back up and running? We're looking for a Workplace Engineer to deliver hands-on IT support … join a supportive team, troubleshooting desktop issues, setting up equipment and keeping users connected. What you'll be doing: Providing first- and second-line support for PCs, laptops, peripherals and printers. Building, configuring and troubleshooting Windows devices. Supporting Microsoft 365, Outlook and other business applications. Maintaining ...

Description: 2nd Line Desktop Support £16.40/hr + 25 days paid holiday per year (£2.31/hr) + NHS Professionals pays for your Employ er's NI (~£3.10) ==> £21.81/hr 37.5 hours per week Location: Doncaster Royal Infirmary Expected duration … months (possibility of extension) Requirements Experience of 2nd Line Desktop support - to include: Active Directory, Imaging, Windows 10 or 11, basic Networking skills ...

than simply passing tickets on? We're recruiting for an established, technology-driven business investing in its IT function. With a recently strengthened support team and plenty of ongoing technology projects, this is a great opportunity for someone who enjoys hands-on technical work and wants to keep … Contributing to technical documentation, service improvements and wider infrastructure projects. What we're looking for You'll already have solid experience in a genuine 2nd Line IT Support position and be comfortable investigating and resolving problems independently. We're particularly interested in people with: Strong ...

Title: 2nd line support Analyst Location: Wakefield Work Model: Onsite Shift: Rotational Shifts-2 weeks on days 8-4 to be inducted, site tours, access/hardware to be issued. Then be part of the shift rotation. The shifts will be (in order) PM shift … Shifts a for a week at a time. Description: As a Tech Ops Analyst II You will be responsible for the implementation and support of Supply Chain technology used throughout our Processing Center in UK. You will be working within the Global IT Function, within I&O Service ...

Role: 2nd Line Engineer (Project Engineer) Location: Southampton Salary: £28,000 - £33,000 IT Support & Technical Projects Networking & Systems Career Development Are you an IT professional looking to take your technical experience further? We're recruiting for a 2nd Line Engineer (Project ...

Role - 2nd Line EUC Support Engineer Duration - 6 months with very likely extension Location - Billinham, onsite 5 days a week About the Role We are seeking an experienced EUC Support Engineer to join a major end-user computing transformation programme. You will play … user onboarding across a complex enterprise environment. Working as part of a wider deployment and migration team, you will provide Level 2 support to end users, ensuring a smooth transition to new devices, applications, and workplace technologies while maintaining a high standard of customer service. Key Responsibilities Provide ...

Workplace Engineer/2nd Line IT Support Salisbury Up to £39,000 Permanent Fully onsite, Monday-Friday Enjoy solving technical problems and helping people get back up and running? We're looking for a Workplace Engineer to deliver hands-on IT support ...

Role: 2nd Line Deskside Technician Reports to: Delivery Services Manager 5 days on-site Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical … resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance to the customer’s process and procedures. Positively promote the IT Team in order to develop ...