2nd Line Support Jobs in the UK

26 to 50 of 251 2nd Line Support Jobs in the UK

2nd Line Support Engineer

Waterlooville, Hampshire, South East, United Kingdom
Bennett and Game
Bennett and Game are partnering with a family run IT & Cyber Security company actively looking to take on a 2nd Line Support Engineer to assist in the growth within their business based in Waterlooville. This is a fantastic opportunity to get real on the job … training and development alongside nationally recognised certifications and eventually progressing into a 3rd Line Support Engineer role. 2nd Line Support Engineer Job Overview This role is a blend of responsibility and growth. You'll already be confident in: Taking ownership of … You'll be building experience in: Project delivery and migrations Azure AD and cloud-first environments Security standards and best practices Scripting and automation 2nd Line Support Engineer Job Requirements Positive attitude and hunger to improve Calm under pressure Strong communicator Process-oriented and dependable More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line Support Engineer (Linux)

Stockport, Greater Manchester, North West, United Kingdom
Ernest Gordon Recruitment
2nd Line Support Engineer (Linux) Stockport (Hybrid) £30,000 - £35,000 + Flexible Working + Training + 25 Days Holiday (+ Bank Holidays) + Pension + Global Travel Opportunities Are you a 2nd Line Support Engineer with Linux experience, looking … part in DevOps, supporting manufacturing testing and remote deployments, while occasionally travelling overseas to support international clients. This role would suit a 2nd Line Support Engineer with Linux experience, looking to join a leading manufacturing and engineering company where you'll support … in a Stockport open to international travel Keywords : Software, Applications, Stockport, Macclesfield, Manchester, Engineer, Engineering, Website, IT Support, 1st line, 2nd Line, Help Desk Reference Number: BBBH18177 If you're interested in this role, click 'apply now' to forward an up-to-date More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

2nd Line Support Team Leader

Manchester, England, United Kingdom
TieTalent
day ago Be among the first 25 applicants About Job Title: 2nd Line Team Leader Location: Manchester About Job Title: 2nd Line Team Leader Location: Manchester Salary: £37,000 per annum plus benefits (including an 18% contributory pension) Working Conditions – Hybrid (2 Days on … and a passion for improving the lives of the local community, we would love to talk to you. Role Purpose Lead the 2nd Line Support Team in delivering high-level technical support across the organisation’s various IT systems. Ensure effective … with Microsoft Office, SharePoint, and ITSM tools. High adaptability, analytical thinking, and commitment to ongoing development. Reports to: Support Lead Direct Reports: 2nd Line Support Operators Manchester, England Work experience Systems Administrator System Engineer IT Consultant Languages English Seniority level Seniority level Mid More ❯
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Help Desk Specialist / 2nd Line Technical Support Specialist

Birmingham, England, United Kingdom
ARCA
Help Desk Specialist/2nd Line Technical Support Specialist Help Desk Specialist/2nd Line Technical Support Specialist This range is provided by ARCA. Your actual pay will be based on your skills and experience — talk with your recruiter to … learn more. Help Desk Specialist/2nd Line Technical Support Specialist - Permanent Location: Birmingham/Tyseley ARCA Resourcing is proud to be partnering with a well-established and industry leading company in their search for a 2nd Line Technical Support … effective solutions are delivered. This position is key in maintaining a high standard of customer satisfaction and technical service delivery. Key Responsibilities: Deliver second line support and issue resolution for software and hardware enquiries. Respond to user queries via phone, email, and ticketing systems with a More ❯
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2nd Line Support Analyst

Shefford, Bedfordshire, South East, United Kingdom
Intercity Technology Limited
Advance Your IT Career as a 2nd Line Support Engineer! Intercity is growing and so can your career. Were looking for a skilled and motivated 2nd Line Support Engineer to join our high-performing Service Desk team. If youre passionate … about solving complex IT issues, supporting a wide range of technologies, and delivering exceptional customer service, this is your opportunity to thrive. As a 2nd Line Support Engineer, youll be the escalation point for our 1st Line team, tackling more advanced incidents and … Youll also collaborate with third-party suppliers and internal teams to get to the root of multi-faceted IT challenges. Key Responsibilities as a 2nd Line Support Engineer: Provide expert support via phone, email, and remote access. Diagnose and resolve escalated incidents and More ❯
Employment Type: Permanent
Posted:

2nd Line Support Engineer

Coventry, England, United Kingdom
Allegiance Group
2nd Line Support Engineer Coventry – Up to £30,000 Managed Service Provider Are you a 2nd Line Support Engineer looking to step up in a thriving and supportive MSP environment? A well-established Managed Service Provider based in Coventry is … looking to add a confident and capable 2nd Line Engineer to their growing support team. With over 15 years in the industry, they’ve built a solid reputation for delivering high-quality IT services to a broad range of clients, and they’re now looking … for someone to grow with them as they continue to expand. What you’ll be doing: Providing 2nd Line support across a variety of customer environments Working with Microsoft technologies, including Windows Server, Azure, Office 365, and Active Directory Managing and troubleshooting backup and disaster More ❯
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2nd Line Support Engineer

Altrincham, England, United Kingdom
JR United Kingdom
you an IT professional with a passion for troubleshooting and delivering high-quality end-user support? I am currently looking for a 2nd Line IT Support Engineer to join a leading organisation in the professional services sector, based in their modern offices in … South Manchester. About the Role As a 2nd Line Support Engineer, you’ll be a key member of the internal IT team, responsible for providing day-to-day technical support across the business. You’ll handle and work on a variety of end … user and infrastructure-related tasks, and contribute to maintaining a smooth and secure IT environment. Key Responsibilities Provide 2nd line support across the organisation (hardware and software). Troubleshoot and resolve issues related to: Active Directory & Group Policy Endpoint patching and compliance Laptop and desktop More ❯
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2nd Line Support Engineer

Altrincham, England, United Kingdom
Xpertise Recruitment
you an IT professional with a passion for troubleshooting and delivering high-quality end-user support? I am currently looking for a 2nd Line IT Support Engineer to join a leading organisation in the professional services sector, based in their modern offices in … South Manchester. About the Role As a 2nd Line Support Engineer, you’ll be a key member of the internal IT team, responsible for providing day-to-day technical support across the business. You’ll handle and work on a variety of end … user and infrastructure-related tasks, and contribute to maintaining a smooth and secure IT environment. Key Responsibilities Provide 2nd line support across the organisation (hardware and software). Troubleshoot and resolve issues related to: Active Directory & Group Policy Endpoint patching and compliance Laptop and desktop More ❯
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Technical Support Advisor 2nd Line IT

Threemilestone, England, United Kingdom
Focus Group
week ago Be among the first 25 applicants Job Title - Technical Support Adviser 2nd Line IT Reports to - Service Desk Manager Department - Operations Salary - (DOE) Location - Truro, Cornwall Established in 2003, Focus Group is proud to be one of the UK's fastest growing independent … ability to deliver innovative solutions to businesses of every size, shape and sector. We are now recruiting for a Technical Support Adviser 2nd Line IT. In this role, you'll be providing first-class service to Focus Group customers through handling of 2nd line … with sufficient SLA remaining Document required changes in line with Focus Groups Change Management process. Job Title - Technical Support Adviser 2nd Line IT Reports to - Service Desk Manager Department - Operations Salary - (DOE) Location - Truro, Cornwall Established in 2003, Focus Group is proud to More ❯
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Support Engineer, 1st / 2nd Line, Office 365, Windows Server, COR7247

Oxford, Oxfordshire, South East, United Kingdom
Corriculo Ltd
Support Engineer, 1st/2nd Line, Office 365, Windows Server, COR7247 We're looking for a 1st/2nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their … Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1st/2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues. The Company The Support … willing to use your initiative to solve the problem when you don't know! Ideally, you might have experience including: Experience providing 1st/2nd line support in a Microsoft environment Previous customer service experience, even if this isn't from an IT setting Experience More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

2nd Line IT Support Engineer

West Sussex, South East, United Kingdom
Hybrid / WFH Options
In Technology Group Limited
2nd Line IT Support Engineer - Horsham - £35,000 - Hybrid After Probation! Role : 2nd Line IT Support Engineer Area : Horsham Salary : £30,000 - £35,000 - Hybrid After Probation! Interviewing Immediately - Please apply ASAP! A market leading client are looking to add … an 2nd line support engineer to join their every dynamic IT department. They work with the latest technologies such as Office 365, Azure and now Server 2022. The Senior Management Team fully believes in developing professionals and not just working within your comfort zone. You … Microsoft, Windows Server, Exchange, Office 365, Azure, Active Directory, VMware, 1st line, first Line, 2nd line, second line, SharePoint, Networking, Firewall, Support, Project owen . smith @ intechnologygroup. com 0118 228 6480 07704 160 518 Interviewing Immediately - Please apply ASAP More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

2nd Line IT Support

Gloucester, England, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
2nd Line Support Engineer - Education Sector Gloucester £29,000 - £31,500 Interviewing ASAP The Role Provides 2nd line support to stakeholders in line with trust internal IT policies and procedures; supports the Senior IT Analyst and the IT … Network and Support Manager in the delivery of IT Services across the Trust; supports the operation of all trust IT systems, services and infrastructure; provides IT assistance and training to all stakeholders. Duties The IT Support Analyst will: Follow and deliver upon the trust’s IT … Support Manager in ensuring that all stakeholders have access to the IT resources required to perform their roles effectively and efficiently. Provide 2nd line support to stakeholders effectively and efficiently. Provide desktop on-premise support to stakeholders as required. Escalate complex More ❯
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2nd Line Support Team Leader

Manchester, Harpurhey, United Kingdom
Futures
Job Title: 2nd Line Team Leader Location: Manchester Salary: £37,000 per annum plus benefits (including an 18% contributory pension) Working Conditions – Hybrid (2 Days on site, 3 days from home) Futures are a leading digital recruitment partner for Public Sector organisations across the UK. We support … and a passion for improving the lives of the local community, we would love to talk to you. Role Purpose Lead the 2nd Line Support Team in delivering high-level technical support across the organisation’s various IT systems. Ensure effective … with Microsoft Office, SharePoint, and ITSM tools. High adaptability, analytical thinking, and commitment to ongoing development. Reports to: Support Lead Direct Reports: 2nd Line Support Operators More ❯
Employment Type: Permanent
Salary: £37000 - £39000/annum 18% Contribution Pension
Posted:

Desktop Support Engineer / 2nd Line Technical Support Technician

City of London, England, United Kingdom
Aluminum Window Designs Ltd
Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. SALARY … the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for a Desktop Support Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an onsite Desktop Support Engineer/2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team More ❯
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1st / 2nd Line Support Engineer X 2

Manchester, Trafford Park, United Kingdom
Adria Solutions Ltd
1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role … part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2nd Line IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system … thrive in a fast-paced, collaborative environment and enjoy solving problems while making a real impact, we’d love to hear from you. 1st & 2nd Line Support - Manchester X More ❯
Employment Type: Permanent
Salary: £20000 - £30000/annum
Posted:

1st / 2nd Line Support Engineer X 2

London, England, United Kingdom
Adria Solutions
1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We're looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role … part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2nd Line IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system … thrive in a fast-paced, collaborative environment and enjoy solving problems while making a real impact, we'd love to hear from you. 1st & 2nd Line Support - Manchester X 2 #J-18808-Ljbffr More ❯
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1st / 2nd Line Support Engineer X 2

Stretford, England, United Kingdom
Adria Solutions Ltd
1st & 2nd Line Support - Manchester X 2 Are you a proactive IT professional passionate about user support and technology improvement? We’re looking for a highly capable 1st & 2nd Line Engineer to join our dynamic IT team. In this role … part in IT projects and maintenance activities in line with departmental objectives. Required Skills & Experience Minimum 3 years' experience in 1st and 2nd Line IT support roles Strong understanding and hands-on experience with: Active Directory, Microsoft 365 Administration, SharePoint Online, VoIP system … thrive in a fast-paced, collaborative environment and enjoy solving problems while making a real impact, we’d love to hear from you. 1st & 2nd Line Support - Manchester X 2 #J-18808-Ljbffr More ❯
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2nd Line IT Support Engineer

East Grinstead, West Sussex, United Kingdom
Hybrid / WFH Options
Lloyd Recruitment - East Grinstead
2nd Line IT Support Engineer Location: East Grinstead Salary: £35,000 - £50,000 DOE Job Type: Full-time, Permanent, Hybrid working Lloyd Recruitment Services is looking for an experienced 2nd Line IT Support Engineer with strong skills in Microsoft … suited to candidates from an MSP background who are confident working across a range of modern IT environments. You'll be responsible for delivering 2nd line technical support, managing cloud-based infrastructure, and supporting various IT projects. Please note: To be considered for this position … and network issues, particularly with escalated support tickets. A strong background in Microsoft 365 and Azure environments is essential. Responsibilities include: Handling 2nd line support requests escalated from 1st line Troubleshooting hardware, software, and network issues Managing Microsoft 365 services such More ❯
Employment Type: Permanent
Salary: £35000 - £50000/annum
Posted:

2nd Line Support Engineer

Chadderton, England, United Kingdom
Alpha Associates Recruitment
A very successful and growing client of ours is looking for a 2nd Line Support Engineer to join their team in Oldham. This is a hybrid position. Experience working in an MSP environment would be preferred. Required Skills/Experience of the 2nd Line Support Engineer: Proven experience in 2nd line IT support roles, ideally within an MSP or similar environment Strong knowledge of Microsoft 365 Proficiency with Windows Server and Active Directory, including Group Policy Experience with Azure AD integration and Intune device management. … Knowledge of virtualization platforms (Azure Virtual Desktop, etc) The successful 2nd Line Support Engineer will be paid up to £30,000 per annum. If interested, please apply immediately. We also offer up to £500 for successful referrals. More ❯
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Desktop Support Analyst / 2nd Line Support Analyst

Birmingham, England, United Kingdom
DGH Recruitment
Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market leading Law Firm … tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate … point Enterprise deployment technologies - device pre-boot configuration, booting devices running device build sequences (Microsoft SCCM, Microsoft MDT) Desktop Support Analyst/2nd Line Support Analyst More ❯
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2nd Line ICT Support Analyst

City of London, London, United Kingdom
VolkerWessels UK Ltd
sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We are recruiting for an ICT Support Analyst (2nd line) to join one of our major projects, the Southern Renewals Enterprise (SRE) project based in Blackfriars, with travel across our sites … in Kent, Croydon and Sussex. Reporting into our ICT Delivery Manager, you will be supporting with mainly 2nd line but some first line support to our project user base of over 1400+ based over 5+ sites. This role will be based at our … aspects of delivering IT support to SRE. Provide end-to-end support for all IT issues, covering both 1st and 2nd line support (hardware, software, network). Offer installation, configuration, and troubleshooting for IT equipment and internal applications. Manage user accounts More ❯
Employment Type: Permanent
Posted:

2nd line Support Engineer

London, United Kingdom
CBSbutler Ltd
2nd Line Support Enginee r +3 months+ +On site in Richmond +Inside IR35 +£200 - £215 a day Skills: +2nd line support +ITIL +Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging and onsite and … site customer visits and contacts to identify and report new business opportunities (hardware and services) for the benefit of overall business growth. Required skills: 2nd line support Manages own overall activities. May seek advice to make decisions on complex business issues. Mentor more junior engineers. … and warranty for end user equipment Experience with researching complex issues with end user software and hardware If you'd like to discuss this 2nd Line support engineer in more detail, please send your updated CV to and I will get in touch. More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

2nd line Support Engineer

London, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
2nd Line Support Enginee r +3 months+ +On site in Richmond +Inside IR35 +£200 - £215 a day Skills: +2nd line support +ITIL +Strong knowledge of Microsoft and OS X based operating systems, as well as computer imaging and onsite and … site customer visits and contacts to identify and report new business opportunities (hardware and services) for the benefit of overall business growth. Required skills: 2nd line support Manages own overall activities. May seek advice to make decisions on complex business issues. Mentor more junior engineers. … and warranty for end user equipment Experience with researching complex issues with end user software and hardware If you'd like to discuss this 2nd Line support engineer in more detail, please send your updated CV to (url removed) and I will get in touch. More ❯
Employment Type: Contract
Rate: £200 - £215/day
Posted:

Cloud Marketplace 2nd Line Support Analyst

Marlow, Buckinghamshire, United Kingdom
Softcat plc
Cloud Marketplace 2nd Line Support Analyst Would you like to kick start your career in a supportive,collaborativeand innovative company? Do you enjoy working as part of an enthusiastic, passionate,and collaborative team? Join our IT Team IT systems play a pivotalrole in Softcat's … teams the tools and support to make exciting things happen. This is where to achieve more for your career. A Cloud Marketplace 2nd LineSupport Analyst focuses on providing advanced technicalsupport for cloud-based systems and services As a Cloud Marketplace 2nd Line Support Analyst , you'll be responsible for: Respond to 2nd line support issueswithin customer Service Level Agreements (SLAs) Diagnose and resolve technical problemsrelated to cloud services, including issues with virtual machines, storage, and networking Monitor cloud systemsand proactively identify and resolve issues Escalate unresolved More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Desktop Support Analyst / 2nd Line Support Analyst

Birmingham, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Desktop Support Analyst/2nd Line Support Analyst, Birmingham Client: DGH Recruitment Location: Birmingham, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 05.05.2025 Expiry Date: 19.06.2025 Job Description … Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market-leading Law Firm … set (ITSM Remedy) to provide accurate and timely updates to all allocated Incidents and Service Requests, following the agreed standards. Performs relevant technical support and maintenance tasks as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Coordinates with internal support More ❯
Posted:
2nd Line Support
10th Percentile
£26,500
25th Percentile
£28,750
Median
£31,500
75th Percentile
£35,000
90th Percentile
£40,000