26 to 50 of 81 2nd Line Support Jobs in the UK

Software Support Consultant/IT Support Specialist (1st/2nd Line) £30,000 (flexible for the right person) Bristol Central Location Join a fast-growing Bristol-based IT & Cloud Services provider supporting a wide range of businesses with modern, cloud-first technology solutions. … skills in a collaborative, forward-thinking environment. The Role Youll be part of a busy, customer-focused support team providing 1st and 2nd line support , troubleshooting software and IT issues, and helping customers get the most from modern workplace technologies. What Youll ...

proactive and highly experienced IT Support Specialist to act as the first point of escalation for IT queries, providing 1st and 2nd line support across the business. You’ll help maintain our IT hardware, software, and infrastructure while delivering reliable, helpful support … tasks. The role includes onboarding/offboarding staff, managing hardware resources, and supporting wider IT projects and infrastructure activities. Key Responsibilities Provide 1st and 2nd line IT support to 130+ users Log and manage support tickets through the ITSM system Resolve issues ...

Support Engineer (1st/2nd Line) Location: Borehamwood Salary: £27-35k Contract: Full-time, Permanent The Role We're looking for a capable IT Support Engineer to join our team, offering 1st and 2nd line support across … work closely with users and IT teams to ensure systems stay secure, reliable, and user-friendly. What You’ll Do Provide 1st and 2nd line support for hardware, software, and networks Resolve issues via phone, email, or remote tools Log and track tickets with clear ...

looking for an experienced 2nd Line Application Support Analyst to work in our Digital department. Our vision at Arnold Clark Digital is to give our customers an outstanding, integrated and personalised digital experience, ensuring Arnold Clark is easy to do business with and remains … technical and administrative services to support and maintain live applications. Knowledge and experience Application support This role requires providing second-line support for bespoke software applications, resolving issues through incident management systems, phone and email. Level 4 is appropriate, as it reflects ...

2nd Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class … that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/ ...

2nd Line IT Support Engineer Up to £35,000 Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a new 2nd Line IT Support Engineer . The business has been operating … history. Keywords: 3rd Line Engineer, Senior IT Engineer, Senior IT Project Engineer, Senior 3rd Line Engineer, Senior Service Desk Engineer, 2nd Line Engineer, IT Support Engineer, IT Engineer, MSP Engineer, Service Desk Engineer, Service Desk Analyst, Technical Services Engineer ...

2nd Line IT Support Engineer Leeds, LS15 £32,000 – £35,000 + training + bonus + perks Our client is a growing Leeds-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork … continuous improvement — and they’re looking for a talented 2nd Line IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect ...

with a hybrid working pattern and is based at the company’s offices which are easily accessible for the Barnet/Watford areas. The 2nd Line engineer will work as part of a team to support a diverse range of clients, collaborating closely with … advanced monitoring alerts, deploying security updates, conducting routine system maintenance, and performing system upgrades in line with customer requirements. Role requirements: Previous 2nd line support experience - preferably within an MSP. Strong proficiency in Windows operating systems (Windows 7, 8, and 10 Knowledge ...

client delivers comprehensive IT solutions that keep your business connected, secure, and future-ready. Due to continued success, they are looking for a 2nd Line IT Support Engineer to join the team in Glasgow. The team provides hands-on support and strategic guidance … offboarding, device setup, and routine maintenance. Maintain accurate documentation of incidents, resolutions, and system changes. What We're Looking For Proven experience in a 2nd Line IT Support role, ideally within a Managed Service Provider (MSP). Windows Desktop & Server environments Active Directory, Group Policy ...

fast-paced, client-focused environment and takes pride in delivering a high level of service. The successful candidate will provide 1st and 2nd line support, maintain the firm’s IT infrastructure, and work closely with an external managed service provider to ensure issues are resolved … quickly and effectively. This role offers broad exposure across end-user support, systems administration, security, and IT operations. Provide professional 1st and 2nd line IT support to all staff Troubleshoot hardware, software, and network issues, escalating complex problems to external IT providers where ...

fast-paced, client-focused environment and takes pride in delivering a high level of service. The successful candidate will provide 1st and 2nd line support, maintain the firm’s IT infrastructure, and work closely with an external managed service provider to ensure issues are resolved … quickly and effectively. This role offers broad exposure across end-user support, systems administration, security, and IT operations. Provide professional 1st and 2nd line IT support to all staff Troubleshoot hardware, software, and network issues, escalating complex problems to external IT providers where ...

/2nd Line IT Support Engineer Salary - £28,000 - £32,000 Location - UK-wide 100% remote working (must be a UK resident) An industry leading software house is looking for a 1st/2nd Line Support Engineer to join … team at an exciting time of transfirnation and change. Below are the responsibilities: Acting as a first point of contact for incoming customer support cases and ensuring customers are responded to promptly and professionally Managing and progressing support cases, including ownership of issues through to resolution ...

EXCITING NEW OPPORTUNITY AVAILABLE NOW! 2nd Line Support Advisor Based in Beeston Days - Monday to Friday Hours - Rota basis between 6am and 10pm (including 1 weekend … 13.00 per hour Full training provided Interviews to be held ASAP! Join a global leader in mobile payment processing technologies as a Second Line Support Advisor. You'll be part of an expanding team dedicated to delivering exceptional technical support within the Transport Retail ...

Role An established and professional services organisation, based in the City of London, is seeking an IT Support Engineer (1st/2nd Line) to join its internal IT team. This role is focused on providing high-quality, responsive IT support to business users … common incidents and service requests, while escalating more complex matters to senior engineers or third-party providers as required. Key Responsibilities Providing 1st and 2nd line IT support across desktop, laptop, mobile and application environments Logging, managing and resolving incidents and service requests ...

Title: 2nd Line Engineer Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands‐on support role. You’ll work … occasional visits to customer sites, adding some variety to your week without taking you away from core support work. Responsibilities Provide 2nd line support for Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues ...

Title: 2nd Line Support Specialist £28,000 + Incentives and overtime £500 bonus paid after completion of a successful 6-month probation! Horsham | Telecom Acquisitions Ltd Line Manager: Customer Support Manager Date reviewed: January 2026 Line Support ...

2nd Line Network Engineer Location: London, UK (2-3 days in office) Salary: £40,000-£45,000 per annum Shift Pattern: Friday-Monday, 8:00am-6:00pm (weekends included), Tuesday-Thursday off We're looking for a skilled 2nd Line Network Engineer to provide … make an impact and grow your technical expertise, we'd love to hear from you. Apply today and take your next step as a 2nd Line Network Engineer. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that ...

Laptop Builder/1-2 Line Support Duration: 12 week initial contract (poss ext) Rate: £136.93 - 155.64 per day via umbrella IR35: In scope Location: Wakefield, West YorkshireThe main focus of the roles is to build and image new laptops, then issue to Staff ensuring … verbally) Excellent organisational skills BeneficialPublic Sector/Government experienceNHS, PC, IMAGING, WINDOWS, LAPTOP, CLOUD, SCRIPT, MS INTUNE, PUBLIC SECTOR, GOVERNMENT, 1ST LINE, 2ND LINE, 3RD LINE, HELPDESK, SERVICE DESK, ELS Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment ...

2nd Line Network Engineer Location: Peterborough, UK (2-3 days in office) Salary: £40,000-£45,000 per annum Shift Pattern: Friday-Monday, 8:00am-6:00pm (weekends included), Tuesday-Thursday off We're looking for a skilled 2nd Line Network Engineer to provide … make an impact and grow your technical expertise, we'd love to hear from you. Apply today and take your next step as a 2nd Line Network Engineer. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that ...

Engineer Location: Swindon (Onsite, occasional travel to customers) Salary: £35,000 - £37,000 Overview A busy IT team in Swindon is looking for a 2nd Line Engineer to take on a varied, hands-on support role. Youll work across internal systems and client environments, tackling … occasional visits to customer sites, adding some variety to your week without taking you away from core support work. Responsibilities Provide 2nd line support for Windows Server, Active Directory, Windows 11, and Microsoft 365/O365 Troubleshoot networking, security, and endpoint management issues ...

Support Engineer (2nd line Windows O365 Azure VMWare) Epsom to £40k Do you have experience of supporting users within a Microsoft Windows/Azure environment? You could be joining an independent Building Society that specialise in savings and mortgages, in a friendly and supportive environment. … Support Engineer you will provide 2nd line support to internal users via telephone, email and ticketi click apply for full job details ...

2nd Line IT Support Technician Up to £30K Stourbridge About the role The role will be responsible in providing 2nd-line technical support to resolve IT helpdesk service requests which cannot be solved by 1st-line as well … dealing with overflow service requests to support the helpdesk and being our representative while visiting our clients at their premises. Responsibilities - (but not limited to) Troubleshooting and diagnosing IT hardware and software faults via telephone, email and remote support to end users. Creating technical sales quotations ...

recently voted runners up by Superops as the Emerging MSP of the Year, out of 300 MSPs. Role Overview: We are seeking an experienced 2nd Line/Senior IT Support Engineer who has a strong background working within MSP environments. The ideal candidate will … grow with a business and become a key member of staff, that has new customers and new environments to get into. Key Responsibilities: Provide 2nd line technical support to customers across a range of technologies. Support end-users with remote and on-site ...

Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users ...

Infrastructure Engineer Fantastic opportunity for a Second Line Support Engineer to join a fast-paced and technically driven Managed Service Provider delivering enterprise-grade infrastructure, cloud, and security solutions. Full-time, permanent role based in London with hybrid working options and a competitive salary (DOE). … complex client environments, implementing infrastructure projects, and acting as a 3rd-line escalation point for technical issues. Key responsibilities include: Providing advanced 2nd/3rd line support and troubleshooting across servers, networks, and cloud platforms. Configuring, installing, and managing Windows Server environments ...