26 to 50 of 92 2nd Line Support Jobs in the UK

Field User Analyst (2nd line support)

Hiring Organisation
Pontoon
Location
Bristol, United Kingdom
Employment Type
Contract
Contract Rate
£37700/annum
2nd Line IT Support Analyst (Field Based) Initial 6-Month Contract PAYE - £37,700 per annum (pro rata) Bristol based - on-site initially, hybrid opportunity thereafter. About We are recruiting a 2nd Line IT Support Analyst to provide hands … some hybrid working available once established . The position is primarily based in Bristol, with occasional travel to nearby locations . Key Responsibilities Provide 2nd line Windows support for desktops, laptops, and peripherals Resolve incidents and service requests face-to-face, remotely, and by phone ...

2nd Line IT Helpdesk Support Engineer

Hiring Organisation
Jollyes Pets
Location
Waltham Abbey, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £32,000 per annum
2nd Line IT Helpdesk Support Engineer, based Waltham Abbey (Hybrid role). Salary £28-32k p.a. + many benefits. An exciting time to join an award-winning business in a phase of growth, in an impactful team to provide advanced technical support … Essex) and up to 2 x days per week from home (or other Jollyes location as preferred). 37.5 hours per week. The Role – 2nd Line IT Helpdesk Support Engineer This role sits within our IT team providing advanced technical support ...

2nd Line Support Engineer - MSP (Derby, Onsite)

Hiring Organisation
Oscar Associates (UK) Limited
Location
Derby, Derbyshire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£30,000
2nd Line Support Engineer - MSP (Derby, Onsite) We're partnered with a well-established Managed Service Provider based in Derby that supports a broad range of SME and mid-market clients across the region. Due to continued growth, they're looking to bring … capable 2nd Line Support Engineer to strengthen their technical team. This is an onsite, hands-on role suited to someone who enjoys variety, technical ownership, and working across multiple customer environments. You'll be a key escalation point from 1st line while gaining ...

2nd line IT Service Desk Support

Hiring Organisation
Eutopia Solutions ltd
Location
Manchester, Lancashire, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £33,000 per annum, Inc benefits
2nd line IT Service Desk Support 2nd line IT Service Desk Support Manchester – Hybrid working We are working with our client to add to their Service Desk Team a 2nd lineSupport professional, offering support by phone and online to their Global employee base. You will provide first and second line support to users on applications such as Windows 10, Office 365, Adobe and other industry specific applications such as iManage and Intapp. ...

2nd Line Support Engineer - JAMF/Apple Business Manager

Hiring Organisation
COMPUTACENTER (UK) LIMITED
Location
Hatfield, Hertfordshire, South East, United Kingdom
Employment Type
Permanent
Life on the team 2nd Line Engineer - Mobile Device Management Location: Hatfield Full time on Computacenter site Hours:37.5 per week Role Type:Permanent Additional comments: Ideally be Security Cleared, if not the ability to undertake vetting The Endpoint Build and Configuration Service provides comprehensive … service ensures a secure, scalable, and consistent device estate tailored to meet customer requirements. What you'll do In this role as a 2nd Line Mobile Device Management Analyst, you will be responsible for supporting the mobile operating system environment and support for a specific ...

2nd Line Support

Hiring Organisation
Travail Employment Group - Burgess Hill
Location
Burgess Hill, West Sussex, England, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £35,000 per annum
2nd Line Support Engineer £25,000 - £35,000 + discretionary bonus, Burgess Hill, Monday to Friday 9am-5:30pm, Permanent, 28 days holiday including bank holidays, Bonus scheme, own transport required The Role A fantastic opportunity for a 2nd Line Support … technical trends and contribute to service improvements Support the wider technical team with complex troubleshooting Requirements The ideal candidate will bring solid 2nd Line experience with exposure to cloud environments, networking, automation, and security practices. Experience with Microsoft cloud tools, networking fundamentals, compliance frameworks ...

2nd Line IT Support

Hiring Organisation
Nextech Group Limited
Location
Horsham, West Sussex, South East, United Kingdom
Employment Type
Permanent
Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users … someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services ...

1st / 2nd Line Support Engineer

Hiring Organisation
Bristow Holland
Location
Ipswich, Suffolk, England, United Kingdom
Employment Type
Full-Time
Salary
£28,000 - £35,000 per annum
Support Engineer to join a well-established and growing organisation based in Ipswich. This is an excellent opportunity for a 1st/2nd Line Support Engineer looking to build on their technical skills, gain exposure to a broad technology stack, and work … users, working across both on-site and remote issues while collaborating with a supportive and experienced IT team. Responsibilities: Provide 1st and 2nd line IT support to end users, troubleshooting hardware, software, and network issues remotely and in person Diagnose and resolve incidents relating ...

2nd Line IT Support Engineer

Hiring Organisation
entrust IT
Location
Ringwood, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£40,000
2nd Line IT Support Engineer | Ringwood (BH24) | £32k £35k | Office-Based Join one of the UKs fastest-growing Managed Service Providers and take your IT career to the next level! If youre a sharp-thinking problem solver who loves variety, teamwork, and delivering great customer … this role will be required to work a Monday to Friday 9:30 to 18:00 shift pattern. What Youll Be Doing: As a 2nd Line IT Support Engineer , youll be right at the heart of our Service Team, taking ownership of technical issues ...

2nd Line Support Engineer

Hiring Organisation
ISR Recruitment Ltd
Location
Plymouth, Devon, United Kingdom
Employment Type
Permanent
Salary
GBP 32,500 Annual
2nd Line Support Engineer Plymouth, Devon c£32,500 per year Plus excellent company benefits (including 25 days holiday plus bank holidays, Private Pension, Life Insurance and industry recognised certifications and training opportunities) Skills and Experience: Ability to work under pressure and manage multiple projects … 2+ years' experience in a similar helpdesk or IT environment within a 2nd Line role essential Full driving licence is essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO's, Print Management, AD Sync) Excellent Office 365 knowledge (Email ...

2nd Line IT Support Engineer - Liverpool

Hiring Organisation
Circle Group
Location
Liverpool, Merseyside, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong 2nd line IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading … rising to facing new challenges, as this will be a hands-on role, offering hybrid working Key Skills required: Experience of working at a 2nd line IT support level Experience with Windows Server 19/2025 Windows 10/11 & M365 experience Azure, Entra ...

2nd Line IT Support Engineer

Hiring Organisation
Michael Page
Location
Doncaster, South Yorkshire, United Kingdom
Employment Type
Contract
Contract Rate
£180 - £200/day
clients in the manufacturing space, as they look to expand their IT function. Due to ongoing demand, they are now hiring for an interim 2nd Line IT Support Engineer to join the team, and provide expert end-user support across both Microsoft … rage, the business have become renowned for their ongoing focus on green solutions, and having a positive impact on the environment. Description As the 2nd Line IT Support Engineer, you will be responsible for 1st and 2nd line support ...

2nd Line Remote Support

Hiring Organisation
GMA Consulting
Location
West Lothian, Scotland, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
2nd Lind Remote Support THIS ROLE IS HYBRID Livingston based 1 day per week. Excellent career prospoects The Company: The company is an IT Services and Consultancy organisation with a strong presence across the UK. The Role: This role handles advanced cases requiring technical support, alongside escalations or overflow from the 1st Line Support Team. Alongside their advanced technical capability, the 2nd Line Support Engineer must deliver excellent customer service focused on quality ITSM system input, first-touch resolution, and meeting any SLA obligations. ...

IT Engineer 1st /2nd Line (Infrastructure & Support)

Hiring Organisation
Bircham Wyatt Recruitment
Location
CB9, Haverhill, Suffolk, United Kingdom
Employment Type
Permanent
Salary
£40000/annum c£40k + Benefits + Bonus
Engineer (Infrastructure & Support) 1st/2nd Line Support Our client is a global market leader in the design, manufacture, and supply of advanced POS systems and industrial weigh labelling solutions , supporting major retailers and food processing businesses worldwide. With continued investment in innovation … support and maintain IT systems, infrastructure, and end-user services within a fast-paced SME environment. You’ll provide 1st and 2nd line support, manage core systems, liaise with third-party suppliers, and help improve IT security, resilience, and service delivery. This role ...

2nd Line IT Service Desk Support

Hiring Organisation
TOPPS TILES
Location
Leicester, Leicestershire, East Midlands, United Kingdom
Salary
£28,000
which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. The 2nd Line Support Engineer provides advanced technical support for incidents, service requests, hardware, and build activities escalated from … documentation, procedures, and knowledge base articles. Share expertise with the wider IT team to reduce repeat escalations. Participate in service reviews, contributing insights from 2nd Line support activities. Diversity, Equity and Inclusion At Topps Group we believe that diversity isn't just ...

2nd Line Support Engineer

Hiring Organisation
Sterling Bridge Limited
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£35,000
2nd Line IT Support Engineer Location: Southampton Salary: £30,000 £35,000 + Progression Opportunities The Opportunity Were working with a small but highly technical Managed Service Provider based in Southampton, known for delivering genuinely high-quality support and building long-term relationships … working as part of a small technical team supporting a varied client base across Microsoft cloud, infrastructure, and networking environments. Responsibilities include: Providing 2nd line support across desktop, server, and cloud environments Troubleshooting and resolving escalated technical issues Supporting Microsoft 365, Azure, and modern endpoint ...

Support Engineer 2nd Line, patching

Hiring Organisation
OCC Computer Personnel
Location
Staffordshire, United Kingdom
Employment Type
Permanent
Salary
£NEG benefits
2nd Line Support Engineer, Stoke On Trent Excellent opportunity for a 2nd Line support Engineer to join an excellent MSP a leading provider of IT services in their … service operations team. Working on cutting-edge solutions to support critical operations and infrastructure. This would suit an experienced and talented second line support engineer, to ensure the reliability, availability, performance of infrastructure. As a key member of the technical team, you will provide ...

Second Line IT Support Technician

Hiring Organisation
Netteam tX Ltd
Location
Manchester, United Kingdom
Employment Type
Permanent
Title: Second Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining … actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: You will provide 2nd Line technical support in a service desk environment for multiple clients, acting as an escalation point for other service desk ...

2nd Line Support Engineer

Hiring Organisation
Pardoe Wray
Location
Bedale, North Yorkshire, Yorkshire, United Kingdom
Employment Type
Permanent
Salary
£35,000
Were partnering with a global organisation to hire a 2nd Line Infrastructure Engineer to support and enhance their group-wide IT infrastructure. This role focuses on BAU support, technical escalations, and assisting with infrastructure and network projects. The Role Own and resolve 2nd … security projects Assist senior engineers with servers, networks, backups, and MDM Maintain accurate ticketing and documentation Key Skills & Experience 2+ years in a 2nd line support/infrastructure role (ideally from an MSP) Strong Microsoft stack experience (Windows 10/11, Server, AD, Azure ...

2nd Line Support Engineer

Hiring Organisation
ISR RECRUITMENT LIMITED
Location
Bodmin, Cornwall, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum (plus excellent company benefits)
2nd Line Support Engineer Bodmin, Cornwall (+ Hybrid Working 2 days from home) c£32,500 per year Plus excellent company benefits (including 25 days holiday + BHs, Pension, Life Insurance, etc.) Skills and Experience: 2+ years’ experience in a similar helpdesk or IT environment … within a 2nd Line role essential Experience working for an MSP is essential Strong Windows Server Experience (Active Directory, DHCP, DNS, GPO’s, Print Management, AD Sync) VMWare/Hyper-V knowledge Working within an ITIL environment, preferably holding a current qualification Technical qualifications such as CompTIA+ ...

2nd Line IT Field Support Engineer

Hiring Organisation
Opus Technology
Location
RH2, Reigate, Surrey, United Kingdom
Employment Type
Permanent
Salary
£40000 - £42000/annum
complex issues, especially around Microsoft365 admin portals and end user Mac and Windows Operating Systems. You will be responsible for: Providing effective 1st and 2nd line support to our clients, working seamlessly alongside the rest of the Opus IT Service Desk Logging detailed and accurate … excited to see You will have the following experience/skills: Ideally you will have experience working onsite for Legal chambers supporting 1st/2nd line technical IT support role or equivalent 3+ years working for an MSP previously is desirable 2nd Line ...

2nd Line Support Engineer

Hiring Organisation
Sterling Bridge Limited
Location
Poole, Dorset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£35,000
Role: 2nd Line Engineer Location: Poole (Hybrid) Salary: £32,000 £38,000 Modern Tech | Real Engineering | Serious Progression | Not a Dead-End Support Role Were working with a high-performing technology business in Bournemouth thats built a reputation for doing things properly modern systems, smart … engineers, and a culture that actually develops people. Theyre now looking for a 2nd Line Engineer who wants more than repetitive tickets and slow career progression. This role is for someone who wants to level up fast . Youll work across cloud platforms, modern Microsoft environments, networking ...

2nd Line IT Support Engineer - Liverpool

Hiring Organisation
Circle Group
Location
Liverpool, Merseyside, United Kingdom
Employment Type
Permanent
Salary
GBP 30,000 Annual
2nd Line IT Support Engineer - Liverpool A 2nd Line IT Support Engineer with strong 2nd line IT support, Windows 10/11, Windows Server, Intune, Azure, Entra & Office 365 experience, is required by a leading ...

2nd Line Support Engineer

Hiring Organisation
OCC Computer Personnel
Location
Stoke-on-Trent, Staffordshire, United Kingdom
Employment Type
Permanent
2nd Line IT Engineer – Patching IT Service Operations Engineer to join a busy service desk ITIL focused with patching experience. Joining a growing, highly talented team of IT engineers this is an exciting opportunity to work on high-security projects, helping to build a world-class … that delivers fully secure ICT services across the UK. You will act as a 2nd Line Support Engineer, supporting complex incidents, applying patches, and ensuring critical IT systems remain secure, stable, and high performing. Tech stack: Windows, Windows Server, Microsoft 365, networking fundamentals (TCP/ ...

2nd Line IT Support Engineer

Hiring Organisation
Middle Recruitment Limited
Location
Hook, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£35,000
2nd Line IT Support Engineer Up to £35,000 Hook, Hampshire middle is partnered exclusively with a fast-growing MSP (IT Consultancy) based in Hook to find a new 2nd Line IT Support Engineer . The business has been operating … history. Keywords: 3rd Line Engineer, Senior IT Engineer, Senior IT Project Engineer, Senior 3rd Line Engineer, Senior Service Desk Engineer, 2nd Line Engineer, IT Support Engineer, IT Engineer, MSP Engineer, Service Desk Engineer, Service Desk Analyst, Technical Services Engineer ...