Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Lorien
3rdLineSupport Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rdLineSupport Engineer to help them grow the team based in central Manchester. The Role: You'll provide expert support for diverse online systems, troubleshooting complex issues escalated from the Service Desk. Diagnose faults, implement fixes, and escalate to specialist teams (Development, Infrastructure) when needed. … This role offers exposure to new technologies and career growth. Key Requirements: Proven advanced support and troubleshooting skills. Essential: Strong experience with monitoring tools (Instana, Splunk, Solarwinds, Prometheus, Grafana). Windows & Linux troubleshooting. ITIL environment experience. Understanding of website hosting (DNS, HTTP/S, Certs, basic networking). More ❯
Join to apply for the 3rdLineSupport Engineer role at Seetec . We’re recruiting for a 3rdLineSupport Engineer responsible for delivering advanced technical support within NexSphere, a newly established Managed Service Provider. The role … The ideal candidate should have advanced technical knowledge and extensive experience in systems administration, networking, software, and hardware. The role includes mentoring 2nd line engineers, developing the knowledge base, and managing escalated support requests. In return, we offer a salary of £42,000 p.a. and benefits … of security protocols and tools. Experience with ticketing systems (ServiceNow, Jira, Ivanti). Remote management and diagnostic tools experience. 5+ years in technical support or systems administration. Additional Information: We are committed to safeguarding and promoting welfare, with potential DBS checks depending on the role. We encourage applications More ❯
from Nine Twenty Recruitment We deliver comprehensive IT solutions that keep your business connected, secure, and future-ready. Our team provides hands-on support and strategic guidance across modern workplace solutions, cloud services, and cybersecurity. Working with leading technology partners like Microsoft, we ensure you have access to … of critical IT service requests. Stay updated on the latest technology trends and proactively improve our service offerings What We're Looking For: Proven 3rdline technical support experience in IT. Strong expertise in Windows Server, Active Directory, Networking (TCP/IP, DNS, DHCP, VPNs … managed service providers (MSPs). Relevant certifications (Microsoft, Cisco, ITIL or CompTIA) are a plus. Experience & Qualifications Required: Minimum of 5 years' experience in 3rdLine IT Support, acting as a point of technical escalation in a Managed Service Provider (MSP) environment. Expert-level proficiency More ❯
Abingdon, Oxfordshire, United Kingdom Hybrid / WFH Options
Ashdown Group
A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to … their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd and 3rdlinesupport to a select number of clients. The ideal candidate will be confident working up to 3rdline … is homebased with travel to clients in Central London three days a week. Key Responsibilities: Provide 1 st , 2 nd and 3 rd line IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad More ❯
Borehamwood, England, United Kingdom Hybrid / WFH Options
Global Immigration Partners
Do you have experience providing advanced technical support to service desk engineers? Are you ready to join a team where your talents are valued, your … ideas are heard, and your career can thrive? If so, we are looking for you to join our team as a Technical Lead/3rdLineSupport Engineer! OUR STORY We are Enable Technology, and whether it's tackling a particular challenge on a case … on a wide range of responsibilities, wear many hats, and gain valuable experience. HOW YOU’LL MAKE AN IMPACT As a Technical Lead/3rdLineSupport Engineer, you'll provide advanced technical support for our Managed Service customers, handling escalated, complex issues More ❯
Royal Leamington Spa, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
complex technical challenges? We’ve partnered with the UK’s leading provider of environmental compliance and data management services, who are seeking a skilled 3rdLineSupport Engineer to join their dynamic team. What You’ll Do: Provide expert-level support for up … to 400 staff, acting as an escalation point for intricate IT issues alongside the support team. Diagnose and resolve advanced technical problems, ensuring adherence to SLAs and minimal downtime. Lead and contribute to high-level technical projects, including infrastructure maintenance and optimisation of their Microsoft stack (Azure, Active … precision, ensuring timely and effective resolution. Who You Are: You bring 4+ years of IT support experience, with a strong background in 3rdlinesupport and advanced troubleshooting. You’re a proactive, detail-oriented communicator who thrives in both technical and collaborative environments. More ❯
Job Description 3rdLineSupport Engineer Location: Coventry - Fully Onsite Salary: £35,000 - £50,000 Responsibilities: You will be working for a growing and expanding MSP, dedicated to one of their VIP clients, providing escalated 3rdLineSupport, and working … a proven history of troubleshooting and resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Customer Support: Handle escalated calls from customers across the UK. Provide excellent customer service at all times. Remote Diagnostics: Perform detailed fault diagnostics by remotely accessing … customer environments. On-Site Support: Travel to customer sites as required for planned meetings or project work. Maintenance and Preparation: Run daily checks on backups and carry out preventative maintenance on customer environments. Project Work: Complete small projects, including researching and testing new products and technologies. Benefits: Life More ❯
Job Specification: Cloud Engineer/3rdLineSupport Location: Remote/UK Role Overview: As a Cloud Engineer, you will work hands-on with the latest Microsoft Cloud technologies, providing both day-to-day support and technical project work across Microsoft 365 and … support and project-based work Strong verbal and written communication skills Ability to work independently and manage multiple priorities Windows Server experience 3rdLineSupport experience Desirable: Foundational knowledge and expertise in networking, virtualization, and traditional on-premises infrastructure Experience with PowerShell scripting … working knowledge of artificial intelligence applications Key Responsibilities: Implement and manage cloud security best practices Deploy solutions across Microsoft 365 and Azure environments Support customers with complex cloud-related incidents Lead cloud migration and transformation projects Deliver solutions and resolve issues within tight deadlines Occasionally work outside regular More ❯
We deliver comprehensive IT solutions that keep your business connected, secure, and future-ready. Our team provides hands-on support and strategic guidance across modern workplace solutions, cloud services, and cybersecurity. Working with leading technology partners like Microsoft, we ensure you have access to the best tools and … of critical IT service requests. Stay updated on the latest technology trends and proactively improve our service offerings What We're Looking For: Proven 3rdline technical support experience in IT. Strong expertise in Windows Server, Active Directory, Networking (TCP/IP, DNS, DHCP, VPNs … managed service providers (MSPs). Relevant certifications (Microsoft, Cisco, ITIL or CompTIA) are a plus. Experience & Qualifications Required: Minimum of 5 years' experience in 3rdLine IT Support, acting as a point of technical escalation in a Managed Service Provider (MSP) environment. Expert-level proficiency More ❯
login/join with: We deliver comprehensive IT solutions that keep your business connected, secure, and future-ready. Our team provides hands-on support and strategic guidance across modern workplace solutions, cloud services, and cybersecurity. Working with leading technology partners like Microsoft, we ensure you have access to … of critical IT service requests. Stay updated on the latest technology trends and proactively improve our service offerings What We're Looking For: Proven 3rdline technical support experience in IT. Strong expertise in Windows Server, Active Directory, Networking (TCP/IP, DNS, DHCP, VPNs … managed service providers (MSPs). Relevant certifications (Microsoft, Cisco, ITIL or CompTIA) are a plus. Experience & Qualifications Required: Minimum of 5 years' experience in 3rdLine IT Support, acting as a point of technical escalation in a Managed Service Provider (MSP) environment. Expert-level proficiency More ❯
Endeavour Recruitment have a fantastic opportunity for a 3rdLineSupport Analyst with a global manufacturing and services business based in Wembley. As a 3rdLineSupport Specialist, you will be joining a friendly & professional team and be responsible for … Checkpoint Sophos Cisco VMware Experience of NetApp System Manager, Juniper, MS SQL and Lotus Notes are all beneficial In return you can expect support and development throughout your career. Our client is offering a salary of up to £40,000 and benefits. Please APPLY TODAY to be considered More ❯
Azure 3rdLineSupport Engineer - Chelmsford £50,000 + permanent benefits, Chelmsford - On-site Our client is looking to recruit an Azure Support Engineer to act as the main point of contact for 3rdLine Azure support, to More ❯
Location: Horsham Role: 3rdline Service Desk Engineer Salary: 45,000 DOE We are working with a progressive IT Managed Service Provider based in Horsham seeking a 3rdLine Service Desk Engineer to join their growing technical team. This role is ideal for a … of Clients throughout the UK. This is a key technical role requiring deep expertise across a range of technologies. Key Responsibilities Provide high–quality 3rdlinesupport for complex technical incidents escalated from the service desk. Deliver and support various infrastructure–related projects. … to date with emerging technologies Why Join Us? Be part of a forward–thinking, collaborative, and supportive team Access to ongoing training, certification support, and career development Competitive salary and benefits package Discounted healthcare Cycle to work scheme If you are looking for a new challenge in a More ❯
Location: Horsham Role: 3rdline Service Desk Engineer Salary: £45,000 DOE We are working with a progressive IT Managed Service Provider based in Horsham seeking a 3rdLine Service Desk Engineer to join their growing technical team. This role is ideal for a … of Clients throughout the UK. This is a key technical role requiring deep expertise across a range of technologies. Key Responsibilities Provide high-quality 3rdlinesupport for complex technical incidents escalated from the service desk. Deliver and support various infrastructure-related projects. … to date with emerging technologies Why Join Us? Be part of a forward-thinking, collaborative, and supportive team Access to ongoing training, certification support, and career development Competitive salary and benefits package Discounted healthcare Cycle to work scheme If you are looking for a new challenge in a More ❯
Location: Horsham Role: 3rdline Service Desk Engineer Salary: 45,000 DOE We are working with a progressive IT Managed Service Provider based in Horsham seeking a 3rdLine Service Desk Engineer to join their growing technical team. This role is ideal for a … of Clients throughout the UK. This is a key technical role requiring deep expertise across a range of technologies. Key Responsibilities Provide high-quality 3rdlinesupport for complex technical incidents escalated from the service desk. Deliver and support various infrastructure-related projects. … to date with emerging technologies Why Join Us? Be part of a forward-thinking, collaborative, and supportive team Access to ongoing training, certification support, and career development Competitive salary and benefits package Discounted healthcare Cycle to work scheme If you are looking for a new challenge in a More ❯
Job Title: DV Cleared 3rdLine Exchange Support Engineer Location: Basingstoke - Occasional travel to London Rate: Up to £600pd via an approved umbrella company Contract Duration: six month initial contract with possible extension Are you reliable and keen to learn, can you work well in … make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to help support are secure … system and user community. This is your world and your opportunity to transform it for the better. Your role We are looking for a 3rdLine Exchange Support Engineer to work with our 3rdLine team and Engineering teams. Your role will More ❯
Job Title: DV Cleared 3rdLine Exchange Support Engineer Location: Basingstoke - Occasional travel to London Rate: Up to 600pd via an approved umbrella company Contract Duration: six month initial contract with possible extension Are you reliable and keen to learn, can you work well in … make an impact and change the way the world works? Do you want to collaborate and achieve together with committed people to help support are secure … system and user community. This is your world and your opportunity to transform it for the better. Your role We are looking for a 3rdLine Exchange Support Engineer to work with our 3rdLine team and Engineering teams. Your role will More ❯
Job Description Azure 3rdLineSupport Engineer - Chelmsford £50,000 + permanent benefits, Chelmsford - On-site Our client is seeking an Azure Support Engineer to serve as the primary contact for 3rdLine Azure support, supporting approximately More ❯
Location: Basingstoke Job Type: Contract Industry: Cloud & Infrastructure Job reference: BBBH400666_1742312411 Posted: about 4 hours ago Job Title: DV Cleared 3rdLine Infrastructure Support Engineer Location: Basingstoke - Occasional travel to London Rate: Up to £600PD via an approved umbrella company Duration: 6 months with … support secure systems and user communities? Join us to collaborate and transform the world for the better. Your role We seek a 3rdLine Infrastructure Support Engineer to assist our high-profile user community via incident logging applications, working with our 3rdLine and Engineering teams. Training on legacy infrastructure will be provided. Essential Knowledge and Skills Required: Microsoft Windows Server 2003-2022 Active Directory and Group Policy Security Delegation and Layers DNS, WINS, DHCP PKI Services SMTP Proxy Firewall management DFS, HA, Clustering, SOFS RDS, VMWare, vCenter, ESXi More ❯
Senior Azure 3rdLineSupport Engineer - Azure - Inside IR35 - London (Onsite 4 days a week) Opportunity Join a leading solution provider in London, working onsite for one of their biggest clients. We require a Senior Azure Support Engineer to assist with all 3rdLine escalations and project work. You will be responsible for the maintenance and support of the company's Azure infrastructure. Responsibilities: Assist with the maintenance and support of the Azure platform. Support a large application migration program into various power platforms. … Ensure access to applications within the cloud platform. Requirements: Azure certifications (preferred). Experience in support and project work. You will be required onsite 3-4 days a week, initially 5 days a week to build internal relationships and familiarize yourself with the environment. The position is initially More ❯
Alfreton, Derbyshire, United Kingdom Hybrid / WFH Options
Tilt Recruitment
Interesting role combining 3rdlineSupport, Cisco networking and project work within a MS Windows based environment. You’ll be providing 3rdline IT technical support for 2 sites within the UK, supporting users both deskside and remote. Technically, you More ❯
ThirdLineSupport Engineer Salary: £38,000 - £42,000 Location: Southend Office based: 5 days a week About the Role A client of ours are a managed service provider who are growing at a healthy pace and looking to hire another ThirdLineSupport … an increasing client base. Based in Southend and the role will be on site 5 days a week. Skills Required Experience working in a 3rdLinesupport position Windows Server SQL Server or MySQL Office 365, Azure AD and SharePoint Hyper – V, VMware Veeam Backup More ❯
ThirdLineSupport Engineer Salary: £38,000 - £42,000 Location: Southend Office based: 5 days a week About the Role A client of ours are a managed service provider who are growing at a healthy pace and looking to hire another ThirdLineSupport … an increasing client base. Based in Southend and the role will be on site 5 days a week. Skills Required Experience working in a 3rdLinesupport position Windows Server SQL Server or MySQL Office 365, Azure AD and SharePoint Hyper – V, VMware Veeam Backup More ❯
ThirdLineSupport Engineer Salary: £38,000 - £42,000 Location: Southend Office based: 5 days a week About the Role A client of ours are a managed service provider who are growing at a healthy pace and looking to hire another ThirdLineSupport … an increasing client base. Based in Southend and the role will be on site 5 days a week. Skills Required Experience working in a 3rdLinesupport position Windows Server SQL Server or MySQL Office 365, Azure AD and SharePoint Hyper – V, VMware Veeam Backup More ❯
EU work permit required: Yes Job Views: 2 Posted: 10.06.2025 Expiry Date: 25.07.2025 Job Description: Location: Warrington Excellent opportunity to join the IT support team of a very well-established and expanding company based in Warrington. They have a highly successful, rapidly growing presence and a reputation for … with one day at home. The Role Based in Warrington, you will be joining a team of 5 people who cover their 2nd and 3rdLinesupport, including some network troubleshooting. The technology stack is Azure, 365 and Cisco Meraki. We would particularly like to … this is a gap in the current team. What are we looking for: We are looking for someone with solid experience in 2nd and 3rdlinesupport that has a solid grounding in Azure. As the company continues to grow, there are a number of More ❯