days a week in office) Salary: £160 a day Experience needed: We're seeking a detail-driven systems and data specialist with proven experience in reporting, analysis, and CRM/system administration. You'll combine technical expertise in BI tools and CRM systems with the ability to turn complex datasets into clear, actionable insights that support strategic decision-making. Experience … Translate business requirements into analytical solutions and KPI reports Support budgeting and forecasting - templates, data consolidation, finance uploads, and meeting materials Administer Sales & Service tools, including Microsoft Dynamics 365 CRM Collaborate with internal teams and overseas offices to align data and processes Maintain accurate business data, templates, and system records Perform deep-dive analyses, data validation, cleansing, and quality assurance … What we need from you: Proficiency in: Power BI (data connection, dashboards, DAX calculations) Excel (advanced functions and formulas) Microsoft Dynamics 365 CRM SQL for data extraction and analysis SharePoint and SAP BI (desirable) Strong analytical and problem-solving skills Excellent communication skills with the ability to work across departments Experience with data management and reporting tools Ability to translate More ❯
West Sussex, South East, United Kingdom Hybrid / WFH Options
Henderson Scott
days a week in office) Salary: £160 a day Experience needed: We're seeking a detail-driven systems and data specialist with proven experience in reporting, analysis, and CRM/system administration. You'll combine technical expertise in BI tools and CRM systems with the ability to turn complex datasets into clear, actionable insights that support strategic decision-making. Experience … Translate business requirements into analytical solutions and KPI reports Support budgeting and forecasting - templates, data consolidation, finance uploads, and meeting materials Administer Sales & Service tools, including Microsoft Dynamics 365 CRM Collaborate with internal teams and overseas offices to align data and processes Maintain accurate business data, templates, and system records Perform deep-dive analyses, data validation, cleansing, and quality assurance … What we need from you: Proficiency in: Power BI (data connection, dashboards, DAX calculations) Excel (advanced functions and formulas) Microsoft Dynamics 365 CRM SQL for data extraction and analysis SharePoint and SAP BI (desirable) Strong analytical and problem-solving skills Excellent communication skills with the ability to work across departments Experience with data management and reporting tools Ability to translate More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Nigel Frank International
Dynamics 365 CE/CRM Business Systems Analyst Job Description I am actively seeking an experienced Business Systems Analyst, with hands on expertise in Dynamics 365 CE/CRM, for a fantastic new role with a reputable global manufacturer. My client has a range of innovative customisation, integration and roll out projects planned around their business critical Dynamics 365 CE … System customisation/configuration (utilising Power Platform/Power Automate/Power Apps) Functional system testing and key user training Product Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for users Skills & Qualifications Strong functional understanding of Dynamics 365 CE/CRM - particularly the Sales module End to end project life cycle skills, with strengths … links Dynamic, collaborative team environment, with excellent progression prospects Interested? Apply today for more details! To discuss this exciting opportunity in more detail within the Dynamics 365 CE/CRM market, please contact Nick Butter by phone on or send your current CV to .Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics More ❯
Operations Associate to drive incremental new revenue through marketplace procurement channels. You will work closely with Sales and Partner Managers on pipeline activities, manage reporting and analytics using Excel, CRM, and Power BI, and coordinate with operations teams to deliver high-impact projects. Key Responsibilities Operational Support Become a subject matter expert on the Cloud Marketplaces Procurement Programme and serve … adhere to our client's revenue recognition policies and operational guidelines. Monitor and evaluate opportunities for marketplace eligibility and communicate approval decisions to Sales and Partner Managers. Maintain Salesforce CRM data hygiene and support Power BI dashboard accuracy. Project Management Implement project plans and process improvements on Salesforce and associated applications. Track progress and manage product listings on Cloud Marketplaces. … to ensure timely and high-quality presentation materials. Qualifications & Experience Required: Bachelor's degree or equivalent experience. Strong business analysis skills, particularly in Excel (including VLOOKUP). Proficiency with CRM tools (Salesforce preferred), Microsoft 365 (Teams, Outlook), and Power BI. Experience in process documentation, process engineering, and project management. Excellent written and verbal communication skills. Preferred: Experience in sales support More ❯
Harrogate, Yorkshire, United Kingdom Hybrid / WFH Options
LCA Lab. Corp. of America
the role: Working as part of the Commercial Operations team the Senior System Administrator will be responsible for the maintenance and day-to-day operations of the Labcorp BLS CRM system (Salesforce) and associated tools that are needed to support these efforts. The position will also provide end-user support for all system users and requires both technical and business … needs of our clients. A unique opportunity to combine your interest in sales, proposals, contracts, data analytics and technology. Serve as the lead Salesforce Administrator for the Labcorp BLS CRM system, possessing full knowledge of the system and associated tools, including functionality, troubleshooting and administrative support. Responsible for establishing and maintaining relationships with all functional areas using including Sales, Proposal More ❯
Your mission We are looking for a skilled and analytical CRM Product Manager to drive improvements to our supporter experience across multiple digital touchpoints, with a focus on both Salesforce/CRM systems and digital supporter journeys. This role reports into the Senior Product Manager and will be seconded into the CRM team to work closely with the Senior CRM … and digital experiences to maximise engagement and effectiveness of CALM's fundraising capabilities. As the go-to expert for supporter-focused product management, this role will: Support the Senior CRM Team Manager in implementing the CRM strategy for fundraising operations Design and optimise end-to-end supporter journeys across CRM, website, and email touchpoints Develop technical specifications and requirements for … CRM enhancements and digital supporter experiences Collaborate within the Agile/Scrum framework to support backlog refinement and user story development Bridge the gap between technical systems and supporter-facing digital experiences This role will be hands-on, with approximately half the focus on Salesforce/CRM systems and half on other digital products in the supporter space, including website More ❯
Shirley, West Midlands, United Kingdom Hybrid / WFH Options
Adecco
a fantastic opportunity to work on innovative projects while enjoying the flexibility of hybrid working. Key Responsibilities: Develop and customise solutions using Microsoft Dynamics 365 and Power Platform, including CRM, Customer Services, Sales, and Marketing modules. Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions. Manage enterprise-scale Dataverse instances and ensure optimal performance. utilise tools … related field, or equivalent relevant experience. Experience: Minimum of 5 years in Dynamics 365 and Power Platform development and customization. Technical Skills: Proficient in Dynamics 365 and Power Platform (CRM, Customer Services, Sales, and Marketing). Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Familiarity with Azure Services. Experience with omnichannel for customer service and configuring Microsoft Field Service More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Adecco
a fantastic opportunity to work on innovative projects while enjoying the flexibility of hybrid working. Key Responsibilities: Develop and customise solutions using Microsoft Dynamics 365 and Power Platform, including CRM, Customer Services, Sales, and Marketing modules. Collaborate with cross-functional teams to gather requirements and deliver high-quality solutions. Manage enterprise-scale Dataverse instances and ensure optimal performance. utilise tools … related field, or equivalent relevant experience. Experience: Minimum of 5 years in Dynamics 365 and Power Platform development and customization. Technical Skills: Proficient in Dynamics 365 and Power Platform (CRM, Customer Services, Sales, and Marketing). Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Familiarity with Azure Services. Experience with omnichannel for customer service and configuring Microsoft Field Service More ❯
Henley-on-Thames, Oxfordshire, England, United Kingdom Hybrid / WFH Options
Headliners Recruitment
Global CRM Specialist - Henley-on-Thames (Hybrid) - £70K - Perm We’re looking for an experienced and strategic Global CRM Specialist to join the team of a growing Henley based B2C business. You’ll be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value. Working cross-functionally … across marketing, eCommerce, retail, and external partners to bring innovative, data-led CRM initiatives to life. Key Responsibilities Develop and execute the global CRM strategy and customer lifecycle communications. Lead the design, launch, and optimisation of our first loyalty programme. Manage the email marketing calendar, including campaign planning and A/B testing. Identify data opportunities for deeper customer segmentation … and personalisation. Collaborate with internal teams and agencies on CRM and data integration projects. Analyse CRM and loyalty data to drive insight-led improvements and performance. Support in-store clientelling and create scalable CRM tools for retail teams. About You Strong experience in CRM, ideally in a B2C or D2C environment. Hands-on knowledge of CRM platforms (e.g. Klaviyo, HubSpot More ❯
St. Georges, Telford, Shropshire, England, United Kingdom Hybrid / WFH Options
HR EMPLOYMENT BUREAU LIMITED
working in a vibrant, modern and friendly office where you will be working in a busy and fast-paced team. You will be responsible for updating their Salesforce and CRM systems Working closely with your internal colleagues, stakeholders and business customers. You will be responsible for dealing with "Live Chat" responses, which will be dealing with the client rather than More ❯
CRM Product Lead - Microsoft Dynamics London (4 Days Onsite) £70,000 Benefits Flex Allowance Are you ready to take full ownership of a Microsoft Dynamics CRM platform for a fast-paced, professional services organisation? This is a unique opportunity to lead product delivery, drive user engagement, and align CRM functionality with business goals in a strategic, hands-on role. The … Role Drive adoption and engagement of Dynamics CRM across sales, delivery, finance, and leadership teams through onboarding, training, and continuous improvement. Own the CRM product roadmap-gathering business requirements, managing the backlog, and working closely with internal developers and third-party partners. Ensure CRM supports real user workflows by translating business processes into effective system design. Oversee system performance, data … quality, and integration with platforms like ATS and finance systems. Act as the primary CRM contact across the business, reporting to the CTO and engaging senior stakeholders to ensure business-wide alignment. What You'll Bring Experience as a CRM Product Lead or similar senior Dynamics CRM ownership role. Extensive hands-on experience with Microsoft Dynamics CRM in a commercial More ❯
City of London, London, England, United Kingdom Hybrid / WFH Options
Blue Pelican
CRM Campaign Specialist Location: Hybrid working, Central London offices, 10 days in every month. Salary: £43,000 - £52,000 plus 10% bonus, pension, healthcare, life assurance, etc. The role you’ll be taking on is a specialist role which will bias towards CRM campaign planning and campaign management, including the execution of multi-channel marketing strategies and tactics with the … goal of achieving customer value growth and engagement. The emphasis will be on CRM strategies, ownership of the campaign calendar, management of campaign briefs, coming up with the concepts and ideas behind what will become highly personalised and sophisticated CRM journeys - leading on the process of getting campaigns organised, assets in place, quality testing and optimisation. The channels are all … part of town and you’ll be joining a team who are top of their game in this space. Experience Needed Must have a solid background within a consumer CRM environment Good understanding CRM comms planning and CRM strategies, including journey planning Good project management skills, and the ability to bring all the elements necessary as well as quality control More ❯
Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Dynamics 365 CRM Product Manager Office Location: Basingstoke - Hybrid Working Salary: £70,000 We are seeking a capable and business-savvy Dynamics 365 CRM Product Manager to lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, plugin oversight, and … solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product roadmap, prioritising features and enhancements in line with business goals. … understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end changes within Dynamics 365 using no-code/low-code tools (e.g. form More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Southern Communications Ltd
Dynamics 365 CRM Product Manager Office Location: Hemel Hempstead - Hybrid Working Salary: £70,000 We are seeking a capable and business-savvy Dynamics 365 CRM Product Manager to lead the strategy, design, and evolution of our CRM platform. This is a hybrid role that blends traditional product ownership responsibilities with deep platform expertiseincluding hands-on configuration, role management, plugin oversight … and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product roadmap, prioritising features and enhancements in line with business … understand process needs, pain points, and emerging requirements. Provide clear guidance and analysis on the impact of change requests, new feature development, and system enhancements. System Administration & Configuration Manage CRM user roles, access permissions, and security models to maintain appropriate access controls. Design and implement front-end changes within Dynamics 365 using no-code/low-code tools (e.g. form More ❯
or Onboarding role (ideally in a SaaS environment) Strong technical acumen with experience in software configuration and setup Confident communicator with excellent presentation and relationship-building skills Familiarity with CRM and project management tools such as Salesforce, HubSpot, or Jira More ❯
COUNTY HOUSE, G12 ST. MARYS STREET, WORCESTER, England
THE DEVELOPMENT MANAGER LTD
to improve productivity, enhance customer service, and enable data-driven decision-making. Role Support the development, optimisation, and user engagement of Microsoft Dynamics 365 CRM. Key responsibilities include maintaining CRM data integrity, generating performance reports, supporting teams with dashboards and insights, and helping to implement digital tools and systems. The apprentice will collaborate with colleagues to translate complex data into … Being Vulnerable Core Responsibilities (Right Seat): Provide technical and application support to internal stakeholders via email, phone, video conferencing, and helpdesk systems. Monitor and maintain data quality within the CRM, ensuring all records and information are accurate, complete, and up to date. Create and manage views, filters, and saved lists in the CRM to support sales and marketing operations. Use … tools such as Hunter, LinkedIn, and Co-Pilot to source accurate contact information and create targeted marketing lists within the CRM to support campaign planning and execution. Research prospective employer contacts and organisations to enrich CRM data and support business development. Generate data reports from the CRM to support analysis of activities, pipelines, and live accounts. Support the analysis of More ❯
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
Engineering
a fast-paced, service-oriented environment. It is highly desirable to have experience of leading support delivery teams in SaaS or enterprise software environments and a working knowledge of CRM systems and technical troubleshooting processes. Exposure to operational frameworks such as ITIL, Six Sigma, or Agile service management and an understanding of workforce forecasting, support analytics, and case routing logic More ❯
growth. • Acting as the single point of contact for all things Cisco—ensuring a seamless, consistent experience for your customers. The skills you’ll need Relationship Building Collaboration CustomerRelationshipManagement Business Development Solution Selling Market Analysis What you'll bring • Proven experience in customer success and relationship management. • Extensive experience building lasting B2B customer relationships across customer retention sales More ❯
to drive growth. Acting as the single point of contact for all things Ciscoensuring a seamless, consistent experience for your customers. The skills youll need Relationship Building Collaboration CustomerRelationshipManagement Business Development Solution Selling Market Analysis What you'll bring Proven experience in customer success and relationship management. Extensive experience building lasting B2B customer relationships across customer retention sales More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Iris Recruitment
term retention Proactively identifying at-risk accounts and working to reduce churn Collaborating with internal teams including Sales, Customer Success, and Product Providing accurate renewal forecasts and maintaining detailed CRM records Spotting opportunities for upsell or cross-sell and passing leads to the relevant teams What were looking for: Previous experience in customer service, renewals, account management or retention Confident More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
CCA Recruitment Group
via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at More ❯
solving skills and a proactive mindset. Exceptional communication and interpersonal skills to effectively engage with clients. Ability to interpret and use data to make informed decisions. Comfort with using CRM tools and other relevant software. A collaborative approach to working with cross-functional teams. Job Offer A competitive salary range of £50,000 to £60,000 per annum, depending on More ❯
customer needs; where you see ambiguity as an opportunity to develop your skills, refine the way we work and to make a difference in a growing business. Experience with CRM/Customer support tools (e.g. Zendesk) would be advantageous. 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays Hybrid working More ❯
Profile - Fluent in German (written and spoken) essential - Previous Customer Service or Admin experience needed - Excellent communication skills - Customer service focused - Confident, proactive and dynamic - Computer literate (excel, outlook, CRM system) £27,500 per annum plus Bonus and excellent benefits More ❯
HubSpot, Zendesk, Slack, Teams, or similar is beneficial A curious, tech-savvy attitude with a focus on delivering value to clients Responsibilities: Log client interactions and feedback in our CRM system to inform future engagement Regularly check in with clients to ensure they are maximising the value of their setups and content Serve as a friendly and proactive point of More ❯