2,376 to 2,400 of 2,488 CRM Jobs in the UK

and professional responses. Resolve enquiries directly or liaise with technical colleagues where required, ensuring customers are updated and supported throughout. Maintain accurate records of all customer interactions within the CRM system. Capture and report recurring issues, providing insight to help develop improved FAQs, documentation, and resources. Support customer engagement and retention by ensuring a positive experience at every stage of … mindset with strong organisational skills and the ability to prioritise under pressure. Naturally curious, empathetic, and collaborative, with a drive to learn and succeed. Previous customer service, SaaS, or CRM experience is advantageous, but a positive attitude and willingness to develop are essential. If you would like to know more about this Customer Hub Account Manager opportunity, please get in More ❯

first level technical support need to be logged and escalated to the Technical Support department. Translation help may be required on some cases. Manage the Customer Service and RMA CRM inboxes ensuring that a 24-hour response is achieved. To effectively monitor service levels and customer satisfaction and contribute actively towards a smooth customer experience. Clearly communicate with customers via … and phone. Where applicable, deal with complaints from customers and make good business decisions to resolve them. To create and maintain clear and detailed work records in the Kingston CRM database and other work tools and update the various logs when applicable. Handle Live Chats requests from EMEA. Experience To have a minimum of 1 years administrative experience or customer More ❯

first level technical support need to be logged and escalated to the Technical Support department. Translation help may be required on some cases. Manage the Customer Service and RMA CRM inboxes ensuring that a 24-hour response is achieved. To effectively monitor service levels and customer satisfaction and contribute actively towards a smooth customer experience. Clearly communicate with customers via … and phone. Where applicable, deal with complaints from customers and make good business decisions to resolve them. To create and maintain clear and detailed work records in the Kingston CRM database and other work tools and update the various logs when applicable. Handle Live Chats requests from EMEA. Experience To have a minimum of 1 years administrative experience or customer More ❯

you’ve worked for a HubSpot partner then you probably also know what works and doesn’t with HubSpot and in a partnership business. Experience of Salesforce or a.n.other CRM - HubSpot and Salesforce are similar solutions and knowledge of Salesforce will help the ideal candidate. Proficient on Sheets, Excel or other data tools - if you’re good with data and More ❯

MySQL for WordPress modifications and custom feature development. UX/UI Best Practices: Ensure all websites follow modern UX/UI design principles for an intuitive user experience. Marketing & CRM Integration: Work with marketing automation tools and integrate CRM systems to enhance lead generation and user engagement. Website Security & Maintenance: Regularly update and maintain WordPress sites, troubleshoot issues, and ensure … basic to intermediate). Basic knowledge of PHP and MySQL for WordPress customisations. Experience with Google Analytics & Search Console for performance tracking and reporting. Familiarity with marketing automation tools & CRM integrations Attention to detail ensuring consistency in design, functionality, and performance. Ability to collaborate effectively within a team and take feedback constructively. Benefits: A salary of £25,000 Working 8.30am More ❯

MySQL for WordPress modifications and custom feature development. UX/UI Best Practices: Ensure all websites follow modern UX/UI design principles for an intuitive user experience. Marketing & CRM Integration: Work with marketing automation tools and integrate CRM systems to enhance lead generation and user engagement. Website Security & Maintenance: Regularly update and maintain WordPress sites, troubleshoot issues, and ensure … basic to intermediate). Basic knowledge of PHP and MySQL for WordPress customisations. Experience with Google Analytics & Search Console for performance tracking and reporting. Familiarity with marketing automation tools & CRM integrations Attention to detail - ensuring consistency in design, functionality, and performance. Ability to collaborate effectively within a team and take feedback constructively Benefits: A salary of £25,000 Working 8.30am More ❯

client, a high-growth UK business, is looking for an experienced and hands-on Head of IT to take full ownership of their technology evolution - from infrastructure to innovation, CRM performance to AI integration. This is a pivotal leadership role that combines technical depth, strategic oversight, and operational excellence. Based on-site in Manchester, you'll drive tangible change, scalability … and innovation across the organisation. Why This Role Matters: The company's in-house CRM is mission-critical - handling everything from leads and payments to communications and workflow automation. With strong foundations in place (PHP 8+, MySQL 8, Redis, AWS), the next step is transformation: AI/ML-powered automation Cybersecurity hardening Platform integration and performance optimisation The successful candidate … will help position the business for scale, operational efficiency, and a potential future exit. What You'll Be Doing: AI/Automation & CRM Modernisation Lead rollout of 30+ AI/ML features including voice AI, automation, and predictive tools Overhaul the legacy CRM's UI/UX into a modern, high-performance platform Cybersecurity & Risk Management Own enterprise cybersecurity strategy More ❯

and skilled IT Support Specialist to join our team. This role involves providing technical support for cloud servers, Virtual Desktop Infrastructure (VDI), Active Directory, Microsoft 365, VoIP systems, and CRM platforms. The ideal candidate will have a strong background in IT support, troubleshooting, and systems administration to maintain and optimize our IT infrastructure and support our staff's technology needs. … structures; create and maintain user accounts, groups, and permissions. VoIP Systems: Configure and troubleshoot VoIP phone systems, including setup, maintenance, and user support for phone and call routing issues. CRM Support: Provide user support, configuration, and troubleshooting for the company CRM; assist with user training and documentation. System Security: Ensure compliance with IT security policies, assist in implementing security protocols More ❯

an amazing Senior Product Designer to take the user experience for charities to the next level. At Beacon we're a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference. Chris and David, both software engineers, founded Beacon in 2017 to build a new kind … of charity CRM using the latest technology and design principles. Now hundreds of innovative charities around the world trust Beacon to run their core technology infrastructure. Animal welfare, human rights, disaster relief, cancer support - all powered by Beacon. You can see a quick demo of our product, here . We have doing good at the core of our mission, but … were rated 4.9/5 on functionality and 5/5 on ease of use - we want to keep it that way! We take tremendous pride in building a CRM that's easy for charities to use, and you'd be working to ensure that Beacon has a huge positive impact on charities every day. Responsibilities Your focus will be More ❯

My client, a governing body within the sports sector is currently looking for a Product Owner to shape and deliver innovative CRM and MarTech solutions that will transform how they connect with fans, players, and stakeholders across the relevant community. You’ll work closely with multiple stakeholder groups, tech teams, and implementation partners to design, build, and launch cutting-edge … value. From leading discovery and requirement gathering to overseeing integrations, you’ll be at the heart of high-profile projects that directly impact the sport. Product Owner Business Analyst CRM & MarTech Agile Hybrid London If you have the Business Analysis, Product Management, CRM and Marketing skills required for this role, please do not hesitate to apply. More ❯

My client, a governing body within the sports sector is currently looking for a Product Owner to shape and deliver innovative CRM and MarTech solutions that will transform how they connect with fans, players, and stakeholders across the relevant community. You’ll work closely with multiple stakeholder groups, tech teams, and implementation partners to design, build, and launch cutting-edge … value. From leading discovery and requirement gathering to overseeing integrations, you’ll be at the heart of high-profile projects that directly impact the sport. Product Owner Business Analyst CRM & MarTech Agile Hybrid London If you have the Business Analysis, Product Management, CRM and Marketing skills required for this role, please do not hesitate to apply. More ❯

hiring trends. Log and maintain detailed notes on candidate movements, skill sets, and competitor insights. Support the team with the creation of market insights, capability briefs, and pitch materials. CRM & Data Management Keep candidate records, status updates, and communications up to date in the CRM/ATS (e.g., Bullhorn). Tag and categorise candidates appropriately to enable efficient campaign targeting. … relationship-building skills. Proactive and organised, with strong attention to detail and follow-up. Commercial awareness and curiosity about how candidate movements inform client demand. Comfortable using ATS/CRM systems (e.g., Bullhorn) and sourcing tools like LinkedIn Recruiter. What We Offer: Base Salary: £26,000 P.A.- £28,000 P/A (Dependent on experience) Commission: Bespoke Commission structure, earn More ❯

hiring trends. Log and maintain detailed notes on candidate movements, skill sets, and competitor insights. Support the team with the creation of market insights, capability briefs, and pitch materials. CRM & Data Management Keep candidate records, status updates, and communications up to date in the CRM/ATS (e.g., Bullhorn). Tag and categorise candidates appropriately to enable efficient campaign targeting. … relationship-building skills. Proactive and organised, with strong attention to detail and follow-up. Commercial awareness and curiosity about how candidate movements inform client demand. Comfortable using ATS/CRM systems (e.g., Bullhorn) and sourcing tools like LinkedIn Recruiter. What We Offer: Base Salary: £26,000 P.A.- £28,000 P/A (Dependent on experience) Commission: Bespoke Commission structure, earn More ❯

hiring trends. Log and maintain detailed notes on candidate movements, skill sets, and competitor insights. Support the team with the creation of market insights, capability briefs, and pitch materials. CRM & Data Management Keep candidate records, status updates, and communications up to date in the CRM/ATS (e.g., Bullhorn). Tag and categorise candidates appropriately to enable efficient campaign targeting. … relationship-building skills. Proactive and organised, with strong attention to detail and follow-up. Commercial awareness and curiosity about how candidate movements inform client demand. Comfortable using ATS/CRM systems (e.g., Bullhorn) and sourcing tools like LinkedIn Recruiter. What We Offer: Base Salary: £26,000 P.A.- £28,000 P/A (Dependent on experience) Commission: Bespoke Commission structure, earn More ❯

is mission-critical - your work will touch every area of the business , from onboarding acquired agencies to enabling instant insights across operations, finance, and product. What You’ll Do CRM Integration & Data Ingestion Build custom extraction tools for different real estate CRM systems Reverse-engineer or integrate via APIs/databases to pull leases, landlord/tenant data, and financial More ❯

manage these existing UK accounts and to retain, renew and cross sell/upsell the full portfolio of services including a their mass notification service and applications. Key responsibilities: CRM management - Forecasting and Delivery of daily, monthly and annual retention, pipeline and revenue targets. First class account management service for our customers to maintain excellent CSAT and NPS targets Nurture … ability to execute a strategy to deliver daily revenue. Proven track record of consistently achieving and exceeding sales targets Skilled in the ability to retain customers and prevent cancellations. CRM experience essential, (SFDC desirable) Demonstrable commercial acumen and use of Sales Methodologies. More ❯

AI adoption, analytics, and member engagement tools. Client Details Renowned membership organisation Description Oversee the technical management and continuous improvement of the organisation's websites, including hosting, domain, and CRM integration. Lead website enhancement projects and manage the relationship with external digital agencies to ensure strong ROI. Drive SEO performance and deliver internal training on CMS and digital tools such … commercial performance and customer experience. Champion best-practice digital activity, support team collaboration, and contribute to the organisation's strategic goal Profile Proven experience managing websites, CMS platforms, and CRM integrations, with strong technical oversight and project delivery skills. Confident in using analytics tools (e.g. GA4, GTM, SEMRush) to drive data-informed decisions and improve digital performance. Skilled in SEO More ❯

AI adoption, analytics, and member engagement tools. Client Details Renowned membership organisation Description Oversee the technical management and continuous improvement of the organisation's websites, including hosting, domain, and CRM integration. Lead website enhancement projects and manage the relationship with external digital agencies to ensure strong ROI. Drive SEO performance and deliver internal training on CMS and digital tools such … commercial performance and customer experience. Champion best-practice digital activity, support team collaboration, and contribute to the organisation's strategic goal Profile Proven experience managing websites, CMS platforms, and CRM integrations, with strong technical oversight and project delivery skills. Confident in using analytics tools (e.g. GA4, GTM, SEMRush) to drive data-informed decisions and improve digital performance. Skilled in SEO More ❯

and implement the end to end ecommerce strategy Working closely with the CEO, founder and other senior stakeholders Drive strategic customer acquisition and retention across SEO, PPC, social media, CRM, email, affiliates etc Build out 3rd party suppliers responsible for site development and ongoing projects Develop a compelling content strategy and digital marketing programme Responsible for the online customer journey … and how to offer innovative consumer experience As hands on as you are a strategic in digital marketing channels and conversion Experience across all channels from performance marketing to CRM and conversion Amazing ability to build relationship and influencing 3rd party suppliers eg Web Dev Strong grasp of UX and conversion rate optimisation Massive appetite for start-up environment and More ❯

Hitting of annual and quarterly targets - Encouraging prospects and customers to attend KHIPU workshops/event/webinars - Proactively managing prospects to generate net new leads via an Online CRM system - Phone selling the leading next generation IT networking and Cyber Security Solution - Using an Online CRM system to log all client information, following KHIPU internal processes - Required to travel More ❯

account reactivation, and order accuracy. Providing top-notch customer support by resolving queries and going the extra mile to delight clients. Maintaining up-to-date customer records within the CRM system and collaborating with internal teams for a seamless customer experience. Ideal Candidate Proven experience in a customer-facing role, ideally within sales or account management in the IT sector. … Excellent communication and interpersonal skills to build rapport with clients. Strong organisational abilities and keen time management. Confident with CRM systems and order processing software. Problem-solving mindset with a customer-centric approach. An independent worker who also enjoys team collaboration. Knowledge of the IT industry and distribution channels. Experience with sales forecasting and pipeline management techniques. What’s in More ❯

Youll be instrumental in converting leads into loyal clients, delivering tailored cloud-based solutions, and contributing to the companys continued expansion. Key Responsibilities: Drive lead generation and conversion using CRM tools and strategic follow-up. Build and maintain strong client relationships, acting as the main point of contact. Collaborate with internal teams to ensure timely, high-quality service delivery. Stay … ahead of market trends and product developments, especially in cloud solutions. Maintain accurate CRM records and prepare regular performance reports. What Youll Bring: Proven experience in sales, account management, or business development. Strong communication and negotiation skills. A proactive, solutions-focused mindset. Familiarity with CRM systems and data-driven decision-making. Key Information: £45,000 Starting Salary Lucrative Bonus Structure More ❯

be instrumental in converting leads into loyal clients, delivering tailored cloud-based solutions, and contributing to the company’s continued expansion. Key Responsibilities: Drive lead generation and conversion using CRM tools and strategic follow-up. Build and maintain strong client relationships, acting as the main point of contact. Collaborate with internal teams to ensure timely, high-quality service delivery. Stay … ahead of market trends and product developments, especially in cloud solutions. Maintain accurate CRM records and prepare regular performance reports. What You’ll Bring: Proven experience in sales, account management, or business development. Strong communication and negotiation skills. A proactive, solutions-focused mindset. Familiarity with CRM systems and data-driven decision-making. Key Information: £45,000 Starting Salary Lucrative Bonus More ❯

client, a high-growth UK business, is looking for an experienced and hands-on Head of IT to take full ownership of their technology evolution - from infrastructure to innovation, CRM performance to AI integration. This is a pivotal leadership role that combines technical depth, strategic oversight, and operational excellence. Based on-site in Manchester, you'll drive tangible change, scalability … and innovation across the organisation. Why This Role Matters: The companys in-house CRM is mission-critical handling everything from leads and payments to communications and workflow automation. With strong foundations in place (PHP 8+, MySQL 8, Redis, AWS), the next step is transformation: AI/ML-powered automation Cybersecurity hardening Platform integration and performance optimisation The successful candidate will … help position the business for scale, operational efficiency, and a potential future exit. What Youll Be Doing: AI/Automation & CRM Modernisation Lead rollout of 30+ AI/ML features including voice AI, automation, and predictive tools Overhaul the legacy CRMs UI/UX into a modern, high-performance platform Cybersecurity & Risk Management Own enterprise cybersecurity strategy, audits, and incident More ❯

business needs. Opportunity: Identify and maximise opportunities by meeting and exceeding key performance indicators (KPIs) such as lead generation and daily talk time Database Management: Cleanse and manage the CRM database to ensure accurate and up-to-date information on prospects and clients. Key Performance Indicators (KPIs): Lead generation targets Daily talk Time Database accuracy and management Candidate Requirements: Proven … a sales role is advantageous, preferably within the telecom or technology sector. Excellent communication skills. Strong ability to understand and articulate technical solutions to nontechnical clients. Experience in using CRM systems for data management and lead tracking. Self-motivated with a results-driven approach. Ability to work independently and as part of a team. Strong organisational skills. If you are More ❯