HubSpot, Zendesk, Slack, Teams, or similar is beneficial A curious, tech-savvy attitude with a focus on delivering value to clients Responsibilities: Log client interactions and feedback in our CRM system to inform future engagement Regularly check in with clients to ensure they are maximising the value of their setups and content Serve as a friendly and proactive point of More ❯
of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified More ❯
Employment Type: Full-Time
Salary: £26,000 - £27,000 per annum, Negotiable, OTE
Guildford, Surrey, United Kingdom Hybrid / WFH Options
Person Centred Software Ltd
experience in customer support, ideally within SaaS or a tech environment. Strong troubleshooting skills for SaaS platforms and integrations. Experience with APIs, integrations, and cloud-based solutions. Familiarity with CRM and support ticketing systems (e.g., Zendesk, Intercom, Freshdesk). Excellent written and verbal communication skills, with the ability to explain complex concepts in simple terms. A detail-oriented, problem-solving More ❯
user queries by directly answering platform questions and escalating technical issues to the Engineering team. Reporting : provide accurate and timely reporting for all accounts in your portfolio, keeping the CRM up-to-date, flagging key activities and escalating risk. Product collaboration : gather and translate user feedback and suggestions to inform potential improvements and help the Product team drive the solution More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Office Angels
with VAT and Accounts queries alongside more general requests Liaising with technical department regarding system and technical queries Accurately recording all customer communications, interactions, comments, and complaints in the CRM system We'd love to speak to candidates who: Fluent in Polish and English (spoken and written). Enjoy speaking with Customers providing an excellent service Have good IT skills More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Office Angels
with VAT and Accounts queries alongside more general requests Liaising with technical department regarding system and technical queries Accurately recording all customer communications, interactions, comments, and complaints in the CRM system We'd love to speak to candidates who: Fluent in Polish and English (spoken and written). Enjoy speaking with Customers providing an excellent service Have good IT skills More ❯
Solihull, West Midlands, England, United Kingdom Hybrid / WFH Options
Office Angels
with VAT and Accounts queries alongside more general requests Liaising with technical department regarding system and technical queries Accurately recording all customer communications, interactions, comments, and complaints in the CRM system We'd love to speak to candidates who: Fluent in Polish and English (spoken and written). Enjoy speaking with Customers providing an excellent service Have good IT skills More ❯
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Jugo
respond to inbound queries from alternative sources (e.g. social media) Flag recurring issues and themes for Product, UX, and Sales teams 4. Customer Data & Tool Integration Integrate Zendesk with CRM (e.g. HubSpot) to surface contextual customer data Ensure agents can access customer type, plan, and product usage history Use tagging and fields to categorize issues by topic, severity, and user More ❯
Newbury, Berkshire, South East, United Kingdom Hybrid / WFH Options
PSixty UK Ltd
a sales or account management role Excellent communication and interpersonal skills Strong organisational and time management abilities A proactive, problem-solving mindset with a customer-first approach Comfortable using CRM systems and order processing tools Knowledge of IT, AV or UC products is a bonus but not essential This is your chance to join a forward-thinking company where your More ❯
project management - Organisational skills - To be a team player Other organisations may call this role Software Support Advisor, Account Manager, Software Account Manager, CustomerRelationship Manager, Client Relationship Manager, CRM, Stakeholder Relationship Manager, Client Success Manager, or Customer Service Manager. Webrecruit and TagCare are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all More ❯
business. The Product Manager will work closely with the Lead Product Manager for Client Lifecycle Management - focussing predominantly on driving Business adoption and delivering key business initiatives on our CRM, Salesforce. They will support the Lead PM in taking ownership of the alignment and product development of our client lifecycle proposition, including but not limited to CustomerRelationshipManagement (CRM … Experience of transformational change Experience of working with Salesforce or similar CRM Experience working with APIs, microservices and distributed architecture Experience in CRM activities such as customer onboarding, customerrelationshipmanagement, case management Experience of delivering in an agile setting, delivering continuous change into a production environment Has worked in financial services setting, preferably within Asset Management, Wealth Management or More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Nextech
the complex simple* Proven ability to manage multiple projects in a fast-paced environment* Customer-first mindset with excellent problem-solving and strategic thinking skills* Comfortable with tools like CRM, ticketing systems, and productivity platforms* Flexibility to travel occasionally for client meetings and industry events What's in It for You? £45,000 salary + £10,000 OTE Hybrid working More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
the complex simple * Proven ability to manage multiple projects in a fast-paced environment * Customer-first mindset with excellent problem-solving and strategic thinking skills * Comfortable with tools like CRM, ticketing systems, and productivity platforms * Flexibility to travel occasionally for client meetings and industry events ?? What's in It for You? ?? £45,000 salary + £10,000 OTE ?? Hybrid working More ❯
sales Travelling as required for new and existing projects and customers Responsible for trade show/exhibition success - promoting product portfolio, developing new business prospects and providing competition feedback CRM capture and intel of all sales data, opportunities or forecasting Working with clients around concept/design solutions with our technical team to build and provide strong relationships and client More ❯
New Works, Telford, Shropshire, England, United Kingdom Hybrid / WFH Options
Cactus Search
be desirable Exceptional commercial acumen with the ability to translate complex business challenges into compelling solution narratives Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets More ❯
work cross-functionally with internal engineering and project teams Help drive expansion into new key accounts and industry segments Support the adoption of new internal systems and tools (e.g., CRM and project tracking) Ideal Candidate: Strong background in technical sales, ideally within electromechanical, HMI, or off-highway sectors Experience with complex B2B sales, including solutions involving both hardware and software More ❯
relationships Strong attention to detail and the ability to work with sensitive data responsibly A natural problem-solver with initiative and commercial awareness Comfort working with data dashboards and CRM tools (e.g. HubSpot, GSheets) Enthusiasm, drive, and a passion for education REF: JC121429Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social More ❯
partners, and stakeholders. Strong commercial acumen with a proven ability to generate revenue through innovative service offerings. Analytical and data-driven approach to strategy and service improvement. Proficiency in CRM systems and management tools to enhance service delivery and member engagement. Ability to foster high-performance cultures, motivating and developing teams to achieve excellence. Our people are at the heart More ❯
able to pick the customer journey where you left off Assist customers with queries ensuring that you understand their issue and that you effectively resolve it through updating the CRM, sourcing the applicable information, or escalating it to your manager as required. It is imperative that queries are not abdicated as they lead to additional queries and complaints Order Dispatch More ❯
able to pick the customer journey where you left off Assist customers with queries ensuring that you understand their issue and that you effectively resolve it through updating the CRM, sourcing the applicable information, or escalating it to your manager as required. It is imperative that queries are not abdicated as they lead to additional queries and complaints Order Dispatch More ❯
Portsmouth, Hampshire, England, United Kingdom Hybrid / WFH Options
Computappoint
centre solutions within NICE CXone, Genesys Cloud, Avaya, or Cisco environments, including IVR development and intelligent call distribution strategies Architect and deliver seamless integrations between telephony platforms and customerrelationshipmanagement systems using REST/SOAP APIs and web services Act as primary technical escalation resource for complex infrastructure challenges while coaching and developing junior team members and technical consultants More ❯
client pitches, post-sales follow-up, and managing trial logistics to ensure smooth onboarding and engagement Marketing Coordination Getting hands-on with our marketing efforts, supporting campaigns, managing our CRM (we use HubSpot), and ensuring the GTM Team has the necessary collateral to shine in front of our clients Customer Engagement Collaborate with Trading Solutions (TS) to improve customer interactions More ❯
client pitches, post-sales follow-up, and managing trial logistics to ensure smooth onboarding and engagement Marketing Coordination – Getting hands-on with our marketing efforts, supporting campaigns, managing our CRM (we use HubSpot), and ensuring the GTM Team has the necessary collateral to shine in front of our clients Customer Engagement – Collaborate with Trading Solutions (TS) to improve customer interactions More ❯
retentions environment Confident and proficient people manager in leading, coaching & performance managing. Strong computer literacy, including but not limited to Microsoft Office suite. Proficient in the use & understanding of CRM systems, Salesforce, preferred Excellent time management, self-discipline & organisational skills. Energetic, highly motivated & results oriented with a constant positive attitude – motivated by success. A strong negotiator with exceptional listening skill More ❯
warrington, cheshire, north west england, united kingdom
Shred-it
retentions environment Confident and proficient people manager in leading, coaching & performance managing. Strong computer literacy, including but not limited to Microsoft Office suite. Proficient in the use & understanding of CRM systems, Salesforce, preferred Excellent time management, self-discipline & organisational skills. Energetic, highly motivated & results oriented with a constant positive attitude – motivated by success. A strong negotiator with exceptional listening skill More ❯