101 to 125 of 996 Change Management Jobs in the UK

expected travel onsite 2-3 days per week Outside IR35 Start/End - November - March 2026 Summary We are seeking an experienced Contact Centre Consultant to lead the setup, management, and operation of both outsourced and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacy systems to modern digital … solution providers . The position offers a competitive day rate, is outside IR35, and is based in the North West of England. Key Responsibilities - Lead the establishment and ongoing management of contact centres, both outsourced and insourced. - Drive digital transformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable … contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide expert advice on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of outsourced services. - Support change management and training initiatives to embed new systems and processes. Skills - Experience in setting up, managing More ❯

expected travel onsite 2-3 days per week Outside IR35 Start/End - November - March 2026 Summary We are seeking an experienced Contact Centre Consultant to lead the setup, management, and operation of both outsourced and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacy systems to modern digital … solution providers . The position offers a competitive day rate, is outside IR35, and is based in the North West of England. Key Responsibilities - Lead the establishment and ongoing management of contact centres, both outsourced and insourced. - Drive digital transformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable … contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide expert advice on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of outsourced services. - Support change management and training initiatives to embed new systems and processes. Skills - Experience in setting up, managing More ❯

This is a 3-year degree apprenticeship with Sheffield Hallam University in which you study part time alongside a full-time role. You will cover modules such as Financial Management, Marketing, leadership & change management, business project management and Big Data Analytics. There is a final stage project in conjunction with Capgemini’s business. Role On joining … there will be opportunity to rotate across these roles to support with your development of a broad set of skills and exposure to different parts of the business. Programme Management Office (PMO) Project Analyst - Working alongside one or more Project Manager(s), delivering the monitoring, control, and management of project finances, resource capacity planning and utilisation, on and … offboarding, risks and issues, change management, and project planning Service Analyst – You will be working within a Service team, focusing on the performance and achievement of Service Level Agreement’s for Services into the client. This includes the management and trending of incident, problems, changes, and continual improvements, whilst driving compliance, and collaborating with technical teams to More ❯

x86 platform systems, database, anti-virus systems with all supporting facilities and application systems within the department that includes but not limited to daily system monitoring and maintenance, system change management, system capacity management, data management, IT service management, incident and failure management, and emergency management Lead IT projects that includes project budgeting … IT specifications related to AS400 systems, x86 platform systems, database, SAN, tape backup, anti-virus systems, IT rooms with all supporting facilities and online devices Propose implementation procedures to Management according to Head Office’s policies and IT Centre’s requirements Assess systems, IT rooms and IT devices security risk, proposing security risk control solutions and being responsible for … is preferred Experience in system administration (e.g. Windows Server, Linux) Experience in virtual technology products (e.g. VMware, Hyper-V) Experience in IT room and device administration Experience in project management Knowledge of principles of Information Technology Knowledge of database operations and management Knowledge of Information Security, Cyber Security and GDPR Good problem solving skills Team player Excellent English More ❯

Change and Systems Project Manager A Change and Systems Project Manager is required to support the delivery of key transformation initiatives for our client based in Cambridge. The role focuses on embedding new processes and technologies, improving data accuracy, and driving measurable efficiency gains across teams. Responsibilities include supporting prioritisation of change initiatives, coaching teams on new … with IT and function leads to ensure solutions meet business needs, supporting audits and rankings submissions, and fostering a culture of continuous improvement. Essential requirements: Proven experience in project management, operations, and change management Strong knowledge of systems, data, and process optimisation, with confidence using AI tools Excellent stakeholder engagement and influencing skills Strong analytical and reporting … skills Ability to communicate technical and process changes clearly to non-technical teams Evidence of problem-solving, adaptability, and success driving change in fast-paced environments Desirable: Experience in higher or professional education, familiarity with business systems and reporting tools, and knowledge of structured change management methodologies. We endeavour to reply to every candidate, every time but More ❯

The Change Portfolio Director is a strategic leader, responsible for enhancing and embedding the Data and Technology operating model and change framework. They should create a change centre of excellence, ensuring that all technology enabled business change is delivered successfully, in a well governed, transparent and consistent manner The role is responsible for overseeing project management standards, governance, and resource allocation across the technology-enabled business change portfolio, ensuring that initiatives align with the organisation's strategic objectives and are delivered successfully The Change Portfolio Director is responsible for overall portfolio reporting, including the benefits and financial position of all Landsec technology enabled business change Own the overall annual change business … planning activities and budgeting process Use financial measures to value and prioritise change initiatives Review business cases to ensure that they are clear, accurate and complete, with a particular focus on the viability of benefits and value of delivering the relevant initiative Manage and report on the overall portfolio investment and benefits Manage and report on benefits realisation, ROI More ❯

new Target Operating Model within the Procurement function, acting as a key liaison between global business units to ensure alignment, integration and adoption of change. The role combines commercial management and change leadership, supporting the Head of Technology Procurement and Directors with commercial activities such as contract negotiations, cost reduction strategies, supplier performance measurement and achieving sustainability goals. … Your objectives and responsibilities will focus on Change Programme Management Lead and manage the Procurement change programme, supporting the design, development and rollout of the new Target Operating Model Act as a bridge between Group IT Procurement and Procurement teams in the business units, ensuring consistent communication, alignment of business priorities and integration into the Procurement framework … Manage stakeholder engagement across multiple business units and functions to secure buy-in and adoption of new processes, standards and ways of working Monitor and track change progress, identifying risks, issues and opportunities Commercial Responsibilities Support the Head of Technology Procurement and Commercial Directors in driving cost reduction strategies, supplier performance management and delivery of sustainability objectives. Contribute More ❯

role will involve scoping, piloting, and implementing innovative technologies, managing systems post-deployment, and ensuring they deliver the intended performance and efficiency benefits. The ideal candidate will combine project management expertise with strong data analysis and technical skills. They will be comfortable conducting proof of concepts, mapping data flows, creating governance documentation, and collaborating across teams to deliver measurable … impact. apetito lead to deploy and integrate systems such as SCADA, MES, or similar platforms into manufacturing operations. Map current processes and data flows to prevent duplicated functionalities. System Management & Troubleshooting Manage and maintain deployed systems to ensure consistent performance. Troubleshoot and resolve technical issues in collaboration with IT and engineering teams. Ensure data accuracy, integrity, and security across … Work with operations and manufacturing teams to achieve performance and efficiency targets set for new or improved systems. Drive continuous improvement initiatives to maximise ROI and enhance productivity. Stakeholder & Change Management Lead change management efforts to ensure smooth adoption of new technologies. Engage with a wide range of stakeholders across manufacturing, operations, supply chain, and IT. More ❯

for a passionate IT Service Delivery Analyst who will play a vital role in ensuring the efficient delivery and ongoing improvement of IT services, with a particular emphasis on change management. Acting as a bridge between IT and the business, this role ensures that services are delivered in line with agreed standards, changes are implemented in a controlled and … feels welcome, valued, and can thrive at work. We celebrate diverse voices, champion inclusion, and support each other through our growing colleague networks. We invest in partnerships that drive change, from supporting Doncaster Pride and introducing the Hidden Disabilities Sunflower, to partnering with Carers UK and developing leaders with Diversity in Retail. We're proud to be an equal … if your experience doesn't quite match the specification, we'd still really love to hear from you What you'll be doing In this role, youll: Manage the change queue to ensure changes are executed efficiently, with minimal risk to the organisation. Identify potential conflicts among active changes and determine optimal timing for implementing changes in production environments. More ❯

would love to hear from you! Your opportunity The Head of Corporate Technology leads the strategy and execution of technology initiatives supporting all internal corporate functions of an asset management firm. This role ensures that enterprise applications and systems for departments like Finance, HR, Compliance, and Legal are robust, integrated, and aligned with business goals. By providing modern, efficient … to identify technology needs and prioritize projects. Facilitate solutions that improve process efficiency (such as automation of reporting and approvals) and enhance data integrity across corporate functions. Integration & Data Management: Ensure seamless data flow and integration between corporate systems (for example, linking finance and procurement systems or HR and payroll systems) to create a single source of truth. Implement … data governance practices so that management reports and analytics are accurate and timely. Governance, Risk & Compliance: Implement strong IT governance and security practices for all corporate tech systems. Proactively use technology to strengthen compliance and risk management for instance, deploying tools for monitoring regulatory compliance and internal controls, as asset managers are leveraging tech to transform compliance functions. More ❯

programme leadership for large-scale, complex data and informatics programmes. Ensure effective programme governance, planning, monitoring, and delivery in line with recognised methodologies (e.g., MSP, PRINCE2). Lead on change management and process redesign to improve prescribing, informatics, and wider healthcare delivery. Manage programme budgets and oversee resource allocation to deliver value for money. Lead on procurement processes … exceptional leadership, analytical, and problem-solving skills, with the ability to influence and negotiate at the highest levels. Qualifications (Essential) Educated to Master's level or equivalent experience. Programme Management qualification (e.g., MSP) or equivalent experience. Project Management qualification (e.g., PRINCE2) or equivalent experience. Skills & Experience (Essential) Significant senior management experience in programme management, ideally in … healthcare or informatics. Extensive knowledge of change management, process redesign, and healthcare informatics. Proven leadership and team management skills. Strong understanding of project and programme planning, monitoring, and control techniques. Experience in budget management and resource allocation. Knowledge and experience of procurement processes, including contract negotiation for informatics. Skills & Attributes Excellent communication and interpersonal skills, with More ❯

Senior Business Change Manager - Immediate start preferred - Large complex multi sector organization Working arrangements & other key notes - please only apply if you can start almost immediately! Hybrid working, travel to divisional sites as required - UK wide - expenses will be paid Standard business hours with occasional out-of-hours activity for cutovers and urgent escalations. Willing to obtain security clearance … if required. Rate - £600 per day - Inside IR35 Start - Immediately - Must be able to start within one week of offer - this is mandatory Business Change Manager to support one of our most important IT Programmes M365 Tenancy Migrations within Group.This is a senior role working in lockstep with the multiple IT Project Managers, to ensure business readiness for doing … tenant. Must have delivery experience and have led multi-site large scale IT rollouts (and needs to have done this a few times). Essential experience & skills: 10+ years' change management experience with demonstrable delivery on large IT migrations or roll-outs (M365 migrations, device deployments, desktop refresh programmes).Solid understanding of M365 workloads (Exchange/Exchange Online More ❯

basic salary plus bonus and Vodafone benefits Working Hours: Full time 37.5 hours per week - Mon to Fri What you'll do The PMO Manager Lead will provide line management and leadership to PMO resources at various career stages, including both employees and contractors. This role is pivotal in fostering a positive, high-performing governance culture within the team … Lead will empower team members to take full ownership of their roles and responsibilities, while being accountable for their performance and the outcomes delivered to customers and stakeholders. Leadership & Management: Lead and manage a diverse team of PMO professionals, driving a culture of excellence, governance adherence and high performance. Continuous Improvement: Spearhead key initiatives for continuous improvement within VBSE … including defining PMO strategy and direction. Act as a change advocate to enhance VBSE PMO's value propositions, services, and competitive position. Programme Alignment: Align directly with a large, complex customer-facing programme, collaborating with counterparts across 3 portfolios where multiple programmes and projects are delivered. Project & Programme Enhancement: Enhance project and programme deliveries through the development and application More ❯

benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support … now to view in Trac. Person Specification Qualifications & Knowledge Essential Good Education & IT knowledge Desirable Knowledge of PACS Systems/Performance Reporting Knowledge of DICOM/Fault prioritisation and management Performance Reporting/Awareness of new technology developments Knowledge and understanding of IG/Policies, procedures within Clinical IT environment Experience Essential Working with Cardiology/Radiology PACS systems … Implementing Projects, Change & change management Competent in use of Microsoft operating systems and applications/NHS IT Systems and data Performance management/Monitoring, Quality, Audit Training and compiling training material/Complaint Management Operational Management knowledge/Understanding of Acute services Skills & Attributes Essential Excellent IT skills/Communication skills/Interpersonal skills More ❯

IAM Technical Business AnalystUtilitiesPredominantly remote: Occasional travel to Warwick6 months+£550 per day In short: We're implementing new and heavily regulated controls across our Identity and Access Management solution and we need a strong IAM Technical BA who can document the processes around implementing controls and regulatory requirements. You will be delivering across BAU, Programmes and Vendors. Please … delivered an IAM implementation. In full: An IAM Technical BA acts as a vital link between business needs and technical solutions in the complex domain of Identity and Access Management (IAM). This role involves analysing and documenting user identity, access, and entitlement requirements, designing and improving IAM frameworks, and ensuring solutions meet both business objectives and technical specifications … often within cloud environments like AWS, Azure, or GCP. Key responsibilities include stakeholder management, gap analysis, defining functional and non-functional requirements, and facilitating the implementation of IAM tools such as Active Directory or Okta. Key Responsibilities: Requirement Elicitation: Gathering and documenting detailed business and technical requirements for IAM projects from various stakeholders. Process Analysis: Analysing current identity and More ❯

lead, coach, and manage our software implementation teams and their projects of implementing applications and services. You will be a key person to exemplify excellence in business and project management processes and procedures. You will also set best-practice measures in order to maximise, and consequently: Responsibilities: Provide industry-related expertise to internal teams, implementation partners, as well as … existing and prospective customers Coach, direct, and oversee our implementation teams and their subsequent implementation projects Review implementation scope, execution plan and deliverable schedules in collaboration with other senior management personnel and stakeholders Monitoring overall team workload, forecast, identify, and address possible team bottlenecks, and formulate team manpower strategies as a whole Proactively manage resource allocation and execution plans … relevant business department leading experience is required, preferably in enterprise systems implementation Solid experience in enterprise systems implementation, preferably in retail and consumer products businesses Excellent organizational and time management skills Familiar with software application implementation processes, preferably with thorough knowledge in Agile Strength in theoretical and practical aspects of project management. PMP Certification, a plus Ability to effectively More ❯

while continuously seeking to enhance performance of the IT Team. As the Service Desk Lead, you will ensure all requests are logged and managed to completion on the service management tool whilst also guaranteeing that IT systems, services and resources enable compliance with relevant standards/policies. This IT Team Lead role will expect you to deliver effective incident … management, problem management, change management and other ITIL lifecycle processes as required. As is expected in this type of role, you will implement best practices across the IT service lifecycle. Package: 37.5 hours per week 31 days holidays plus bank holidays Well above average employer pension contribution, professional development, cash health plan, salary sacrifice schemes (lifestyle … benefits and discounts) Technical requirements: Previous experience leading IT teams Windows 10/11 Management of IT BAU projects Rang of IT Systems, hardware and architecture Excellent communication skills and the ability to manage competing priorities Asset management for IT hardware, software, and other IT equipment Effectively, this role is responsible for the smooth running of an efficient More ❯

MAKE STRATEGY A REALITY | ACCELERATE YOUR GROWTH | CHOOSE YOUR PATH As the world's leading change and transformation consultancy, we're helping businesses move from strategy to reality by taking a pragmatic and practical approach to build solutions that last. We're seeking a Change Manager – GenAI in London for one of our Managed Services life-sciences client … create lasting impact. Please note, this is a 6 month inside IR35 contract PAYE umbrella and will require onsite working in London 2 days per week. Summary As a Change Manager at our organization, you will play a crucial role in supporting the our clients' transition to utilizing generative AI tools, as part of their day-to-day operations. … efforts will be instrumental in driving the successful adoption of these new technologies and ensuring a seamless rollout of future product releases. You Will Develop and implement a refined change management strategy, communication plan, and engagement plan to facilitate the transition to using generative AI tools Deliver effective training to the team on how to utilize the new More ❯

schedule updates to our test data to keep it accurate. Monitor and Fix Issues: Proactively watch for problems and resolve them quickly to prevent delays. Control Changes: Use strict change management protocols to ensure all changes are tracked and approved, maintaining stability. Guide Teams: Advise developers and testers on best practices for using the environments. What We're … Looking For: Proven experience in a similar role. Strong skills in Change Management , Service Configuration Management , and Service Level Management . A collaborative mindset and excellent problem-solving skills. Ability to work on-site in London. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply More ❯

schedule updates to our test data to keep it accurate. Monitor and Fix Issues: Proactively watch for problems and resolve them quickly to prevent delays. Control Changes: Use strict change management protocols to ensure all changes are tracked and approved, maintaining stability. Guide Teams: Advise developers and testers on best practices for using the environments. What We're … Looking For: Proven experience in a similar role. Strong skills in Change Management , Service Configuration Management , and Service Level Management . A collaborative mindset and excellent problem-solving skills. Ability to work on-site in London. This is an urgent vacancy with a deadline where the hiring manager is shortlisting for an interview immediately. Please apply More ❯

Advisory Services - Director - English (COR032335) Strategy Development Leader, People Advisory Services - Director - English - COR032335 Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how … utilization, resourcing, and finance management. You will deliver on these goals through working directly with our Advisory Partners and Project Leaders to uphold principles of delivery hygiene and resource management across the entire People Advisory Services book of work. Responsibilities Lead day-to-day operations of our people advisory practice, ensuring efficient resource allocation, project delivery excellence, and client … and utilization targets Partner with finance to manage practice economics including billing rates, revenue forecasting, resource planning, and profitability analysis Build and lead internal operational teams (Business Development, Knowledge Management, etc.) Implement systems and technologies to support practice operations and client service delivery Drive continuous improvement initiatives to enhance operational efficiency Strategic Development: Identify market opportunities and develop new More ❯

Quantity Surveyor to join a high-profile civil engineering team delivering projects within the United Utilities AMP 8 framework. The successful candidate will be responsible for the full commercial management of civils projects, ensuring cost control, contract compliance, and value optimisation throughout the project lifecycle. This role requires close collaboration with design, construction, and supply chain teams to manage … subcontractor procurement, contract administration, payment applications, and final account settlements. You will lead on risk and change management, provide accurate forecasting and reporting, and support the delivery of projects on time and within budget. The role demands strong commercial acumen, excellent stakeholder engagement, and the ability to mentor junior staff while maintaining compliance with NEC contracts and industry … standards. Skills: Extensive experience in civil engineering quantity surveying within utilities frameworks Strong knowledge of NEC3/NEC4 contracts and contract administration Commercial management including cost control, forecasting, and budget monitoring Subcontractor procurement, negotiation, and management Preparation and agreement of valuations, payment applications, and final accounts Risk and change management expertise Excellent communication, negotiation, and stakeholder More ❯

high performing IT support team within a fast paced and evolving enterprise environment. This permanent, full time Service Desk Manager role offers a blend of operational leadership, IT service management, and stakeholder engagement. Perfect for candidates seeking a Service Desk Manager job with a passion for driving service excellence and ITSM best practices. This role is ideal for professionals … operations in line with ITIL, ISO27001, and other relevant frameworks. Monitor performance through KPIs and metrics, identifying improvement areas and coaching team members to meet targets. Own the service management framework including incident, request, problem, and change management processes. Analyse service desk data to ensure SLAs are consistently achieved or exceeded. Champion the IT service brand through … proactive communication, stakeholder engagement, and customer feedback initiatives. Drive continuous service improvement and take ownership of problem management and escalation processes. Ensure team training aligns with evolving service requirements and technology trends. Service Desk Manager Requirements Proven experience managing IT support/service desk teams in a mid-to-large scale environment. Strong knowledge of IT service management More ❯

requirements into ERP configurations and oversee pilot implementations and global rollouts. Establish global process ownership and engage with process leaders to drive process excellence methods and decisions. Facilitate workshops, change impact assessments, and training to align stakeholders and support adoption of new processes. Support change management initiatives, helping teams adapt to new ways of working and sustain … Ensure business requirements are accurately reflected in ERP configurations and oversee global rollouts. Stakeholder Engagement: Collaborate with Global Process Owners and Leaders to embed process excellence and drive alignment. Change & Training: Support change management and contribute to training to ensure sustainable adoption. Governance: Maintain compliance, documentation, and promote consistent process and data governance. What We're Looking … For Proven experience in leading global process transformation within ERP programmes Strong stakeholder management and communication skills Ability to influence and collaborate across diverse teams and geographies Expertise in operational excellence and process improvement methodologiesSubmit your up-to-date CV tailored to this opportunity. We look forward to hearing from you! Brambles is an inclusive employer. We want every More ❯

Overview Group Product Manager - Partner Lifecycle Job ID: R19304 Product, Experience & Design London - The River Building HQ Permanent Product Management at Deliveroo takes many forms, and involves many facets. We're a consumer-facing brand, with websites and mobile apps which help customers find great quality food which can be brought to them to satisfy their needs any time … and the opportunity to work across all Deliveroo markets. For the successful candidate, the role offers an exciting mix of hands-on product leadership, B2B marketing thought-leadership and change management across large teams of users as you seek to drive maximum adoption for the solutions you develop. Scope of Partner Lifecycle Product Including but not limited to … Acquisition: Lead sourcing, enrichment and prioritization, and self-serve sign-up Commercial Enablement: Sales & Account Management tooling, AI-powered commercial "co-pilots", pricing management & controls, contract management, churn prediction and prevention Partner Communication: Communication channels and orchestration Partner Self-Serve: Partner Hub, Manager App, AI-powered chatbot(s) Partner Reporting & Analytics: Self-serve reporting, data accuracy and More ❯