timely submission and approval of timesheets and expenses, meeting payroll and reporting deadlines. Oversee financial performance within assigned accounts, maximising turnover and profitability. Prepare and deliver accurate and timely management reports internally and for clients. Support sales and marketing activities, including RFP responses, presentations, and client meetings. Contribute to the creation and improvement of departmental policies and procedures. Coordinate … with internal and client processes. Track day-to-day activities, monitor project and incident statuses, and report on task completion. Lead or participate in special projects as required by management or clients. Act as an ambassador for Managed Services, fostering collaboration and effective communication across internal teams. What we’re looking for: Significant experience in service delivery and/… or project management roles. Strong technical and operational understanding of telecommunications (voice and data) cabling infrastructure. Demonstrable success in managing multi-million-pound managed services contracts. Experience leading large support teams (40+ staff) across client accounts. Deep knowledge of structured cabling standards and technologies (including UTP, FTP, and optical fibre). Advanced knowledge of Asset Management and ITSM More ❯
is loaded Consultant - Commercial Financial Services Consulting - London, UK Apply locations GB - London time type Full time posted on Posted 2 Days Ago job requisition id 29266 Job Family : Management Consulting Travel Required : Up to 75%+ Clearance Required : None What You Will Do : Consultants have responsibility for client management, solution implementation and generation of project results. They … long term. As a Consultant, you will follow a clearly defined career path and continue to deepen your specialized industry knowledge and consulting skills. As you hone your project management skills, leadership abilities, and the aptitude for managing multiple workstreams, you will have the opportunity to progress tothe Senior Consultant level. What You Will Need : Minimum 2+ years of … or capital markets as a consultant or in the industry. Bachelor's degree. Ability to thrive in a fast-paced challenging client focused environment where priorities and scope may change quickly. Knowledge and experience with one or more of the following areas: Banking regulations and compliance; Operational improvement and effectiveness; Technology strategy, governance, and effectiveness; Business architecture and operating More ❯
enhance operational efficiency and workforce productivity. With over a decade of experience, they focus on areas like Global Business Services (GBS) transformation, AI and automation, outsourcing advisory, process mining, changemanagement, and learning and development. Their expertise spans various domains, helping organizations streamline operations, reduce risks, and achieve strategic success. On the growth path they are looking expand … long-term business impact. Ensure ERP alignment with business and technical strategies by evaluating how proposed solutions integrate with existing systems and support future growth and scalability. Facilitate Organizational ChangeManagement by developing a clear transition plan to ease client migration from systems, ensuring smooth SOP updates and user adoption. Candidate requirements: Deep understanding and knowledge of leading … creating and managing RFPs/RFIs is essential, along with a strong grasp of building fair scoring models and using structured methods to evaluate vendors. Excellent communication and stakeholder management skills are required to work smoothly with both business teams and technical departments. Strong analytical thinking is key- should be able to take complex business needs and turn them More ❯
seeking a dynamic Group EPR Programme Director to lead this transformative programme. As our Group EPR Programme Director, you will play a pivotal role in the procurement, implementation, and management of a new, integrated Electronic Patient Record (EPR) system across all Acute sites in the partnership. This is a key leadership position, responsible for delivering a seamless and innovative … will benefit both our staff and the patients we serve. Main duties of the job We are seeking a visionary and experienced leader with a deep understanding of programme management in complex organisational settings. You should have the ability to inspire and engage teams, deliver large-scale system integration projects, and effectively communicate across all levels of the organisation. … multiple staffing groups and departments further engaging with a wide range of stakeholders. Working closely with Senior Responsible Officers (SROs) and executive leads to establish and lead a Programme Management Office, ensuring the coherence and success of the programme. Taking a lead role in corporate decision-making during your 2-year tenure, while driving the development, implementation, and monitoring More ❯
seeking a dynamic Group EPR Programme Director to lead this transformative programme. As our Group EPR Programme Director, you will play a pivotal role in the procurement, implementation, and management of a new, integrated Electronic Patient Record (EPR) system across all Acute sites in the partnership. This is a key leadership position, responsible for delivering a seamless and innovative … will benefit both our staff and the patients we serve. Main duties of the job We are seeking a visionary and experienced leader with a deep understanding of programme management in complex organisational settings. You should have the ability to inspire and engage teams, deliver large-scale system integration projects, and effectively communicate across all levels of the organisation. … multiple staffing groups and departments further engaging with a wide range of stakeholders. Working closely with Senior Responsible Officers (SROs) and executive leads to establish and lead a Programme Management Office, ensuring the coherence and success of the programme. Taking a lead role in corporate decision-making during your 2-year tenure, while driving the development, implementation, and monitoring More ❯
seeking a dynamic Group EPR Programme Director to lead this transformative programme. As our Group EPR Programme Director, you will play a pivotal role in the procurement, implementation, and management of a new, integrated Electronic Patient Record (EPR) system across all Acute sites in the partnership. This is a key leadership position, responsible for delivering a seamless and innovative … will benefit both our staff and the patients we serve. Main duties of the job We are seeking a visionary and experienced leader with a deep understanding of programme management in complex organisational settings. You should have the ability to inspire and engage teams, deliver large-scale system integration projects, and effectively communicate across all levels of the organisation. … multiple staffing groups and departments further engaging with a wide range of stakeholders. Working closely with Senior Responsible Officers (SROs) and executive leads to establish and lead a Programme Management Office, ensuring the coherence and success of the programme. Taking a lead role in corporate decision-making during your 2-year tenure, while driving the development, implementation, and monitoring More ❯
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in project management, stakeholder management, planning, communication and problem-solving to the Citi Global Legal Solutions Team. By Joining Citi, you will become part of a global organization whose mission is to serve as a … trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview We are looking for a strong project management professional to join the Legal Technology Execution team within Global Legal Solutions. This team is responsible for managing applications and use cases to support the broader Citi Legal group. In this … with technology partners to develop innovative solutions, drive and manage testing phases and rollouts. In addition to implementation, the Project Manager will also be responsible for coordinating enhancements and changemanagement in relation to their applications on an ongoing basis, as well as liaising with the vendor on an ongoing basis. The team has a diverse portfolio of More ❯
We are seeking an experienced Senior Salesforce Administrator to lead the management, optimisation, and evolution of our Salesforce environment. This role will be instrumental in supporting our commercial, operational, and financial teams, ensuring that Salesforce meets complex business needs at scale. Working cross-functionally with stakeholders across multiple departments, you will design and implement robust, scalable solutions that streamline … integrity. Maintaining custom objects and data models to support changing business processes and reporting needs. Taking ownership of the configuration and performance of Salesforce CPQ, including the development and management of CPQ assets such as Product Rules, Price Rules, Guided Selling configurations, Lookup Queries, and Contract generation. Develop custom reports and dashboards tailored to stakeholders across Sales, Marketing, Operations … Leading requirements gathering sessions, document technical specifications, and deliver solutions that improve process efficiency and scalability. Managing and delivering cross-departmental projects with clear milestones, user testing, training, and changemanagement planning. Continuously evaluate current-state processes and recommend improvements aligned to industry best practices. Maintaining clear documentation of system configurations, process flows, and user guidance materials. Providing More ❯
supporting teams to deliver value while fostering a culture of collaboration, learning, and continuous improvement. If you're a certified Scrum Master with a strong track record in delivery management--and you're excited by the challenge of driving agile transformation in a complex setting--we'd love to hear from you. Main duties of the job This is … accessible language for stakeholders.- Promote agile best practices and foster a culture of continuous improvement.- Engage with senior leaders and cross-functional teams to ensure alignment and transparency.- Support changemanagement and ensure delivery aligns with NHS governance and policy.You'll be a key figure in our agile evolution--bringing structure, clarity, and momentum to our transformation efforts. … and data transformationguiding teams, influencing culture, and ensuring that delivery is both strategic and sustainable.Youll wear two hats:As a Delivery Manager, youll take ownership of delivery planning, risk management, and stakeholder engagementensuring that projects stay on track and deliver real value. As a Scrum Master, youll coach agile teams, facilitate ceremonies, and help teams continuously improve how they More ❯
seeking a dynamic Group EPR Programme Director to lead this transformative programme. As our Group EPR Programme Director, you will play a pivotal role in the procurement, implementation, and management of a new, integrated Electronic Patient Record (EPR) system across all Acute sites in the partnership. This is a key leadership position, responsible for delivering a seamless and innovative … will benefit both our staff and the patients we serve. Main duties of the job We are seeking a visionary and experienced leader with a deep understanding of programme management in complex organisational settings. You should have the ability to inspire and engage teams, deliver large-scale system integration projects, and effectively communicate across all levels of the organisation. … multiple staffing groups and departments further engaging with a wide range of stakeholders. Working closely with Senior Responsible Officers (SROs) and executive leads to establish and lead a Programme Management Office, ensuring the coherence and success of the programme. Taking a lead role in corporate decision-making during your 2-year tenure, while driving the development, implementation, and monitoring More ❯
technology solutions Inform business decisions through relevant data analysis Actively engage product manager and business SMEs to translate solution needs into actionable user stories Facilitate and support product backlog management Partner with product manager/business SMEs to define & refine acceptance criteria Partner with developers on reviewing user stories for understanding and scoring Draft both technical documentation and non … that describe how systems should behave and establish their functionality constraints Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release Secure approval & changemanagement activities with product manager before release Analyse and model business processes to identify gaps and improve IT products and services What are we looking for? A minimum … of 7 years of business analysis or project management experience Extensive experience in the payments industry (Payment Scheme, PSP, etc.) Experience (or at least strong interest in) blockchain technologies Experience gathering and consolidating requirements from cross-functional groups Strong attention to detail and excellent problem-solving skills Excellent verbal/written communication and data presentation skills, including an ability More ❯
with effective solutions. The role requires the ability to work both independently and as part of a team, as well as within the wider organisation. Good communication and time management skills are essential. Relevant qualifications and prior experience in a similar role are required. Qualifications/Expertise required: HNC/HND/Degree/professional technical qualification in a … MacOS, IOS/Android devices, multifunction printers, Active Directory, networking, SCCM and Intune Deployment/Reporting, Non-technical skills: Working knowledge of ITIL processes for Incident, Problem and Changemanagement, Hardware Asset management, and service desk applications. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training More ❯
the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact Are you passionate about driving meaningful change and leading high-impact projects? We're looking for a Principal Business Analyst to join our team and help shape the future of our business analysis function. In this … role, you'll lead a talented team of analysts, guide the delivery of key change initiatives, and work closely with stakeholders across the organisation to turn complex challenges into clear, actionable solutions. You'll play a hands-on role in shaping our analysis approach, mentoring others, and continuously improving how we work. If you enjoy solving problems, collaborating with … them grow and thrive in their roles. Analysis Strategy: Define and guide the approach to business analysis across projects, ensuring it's consistent, effective, and aligned with our goals. Change Delivery: Lead the analysis of complex business needs and translate them into clear, practical solutions that support successful change. Best Practice Champion: Stay connected to industry trends and bring More ❯
major incident processes. Threat Intelligence: Stay updated on cybersecurity threats and vulnerabilities, integrating threat intelligence into monitoring processes. Contribute to threat intelligence feeds to enhance proactive detection. Security Tool Management: Manage and optimize SIEM tools, ensuring proper configuration and updates. Develop and implement SOC use cases. Evaluate new security technologies and recommend enhancements. Collaboration: Work with cross-functional teams … including IT, legal, and management to address incidents and implement preventive measures. Provide guidance to other analysts. Ensure monitoring of new and changed services. Documentation: Maintain accurate documentation of procedures, incident reports, and analysis. Create post-incident reports for management. Support monthly reporting as per contractual requirements. Create event and incident management processes, runbooks, and playbooks. Other responsibilities … Microsoft Sentinel or similar SIEM tools. Strong verbal and written English communication skills. Interpersonal and presentation skills. Analytical skills. Understanding of network traffic and activities. Knowledge of Vulnerability Scanning, Management, and Ethical Hacking (Penetration Testing). Ability to learn forensic techniques and reverse engineer attacks. Knowledge of ITIL disciplines such as Incident, Problem, and Change Management. Ability to More ❯
referred to as the “Purchaser”) is seeking an L3 Application Support Engineer (HR Applications & CIS Security Support) to provide ongoing support for the NBAC Business Area for the Personnel Management Application Service. This role will focus on ensuring continued L3 support for existing HR applications while also offering expert guidance and consultation on CIS Security efforts when required. Objectives … The Personnel Management Application Service is an integrated service which consisting of multiple flavors, which provides software applications for personnel management, ID card management, installation access management, entitlements management; and enables business users to provide HR and personnel services across NATO (ACO commands, ACT, NCIA).This Statement of Work aims to enhance the support model … for NBAC Personnel Management Application Service, focusing on maintaining existing applications while providing support for CIS Security evaluation.The ideal candidate should have: Expertise in COTS application deployment and support Strong background in cloud technologies (Azure/AWS) Proven experience in configuring and supporting: RLDatix - DefenceSuite/OneView (APMS), Creative Information Technology – manageID (AMIS), PNMSoft Sequence Strong analytical, problem-solving More ❯
North West London, London, United Kingdom Hybrid / WFH Options
JobHeron
Infrastructure Manager/London (Office Based 5 Days Per Week)/Immediate Start/Competitive Pay This role will provide on premise physical and logical Infrastructure Management to all areas of the firm including Operations and Support and will require hardware, software, and network activities to keep PCs, Servers, and Networks running smoothly. This role will also require understanding … things that are not part of the formal job description. The position will also implement and manage information security for use of cloud services as well as security configuration management which pertains to infrastructure activities. This individual will set direction for Infrastructure ensuring members of the team are all cross trained, making sure staff have clear areas of responsibility … this team by holding regular 121s, setting annual objectives, encouraging collaboration, and supporting individuals to achieve their full potential. This position requires you to get hands-on, providing incident management, changemanagement and/or problem solving to support the team. The ideal candidate for this position must possess certification in CISCO networks or equivalent, including network More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Jobheron
Infrastructure Manager/London (Office Based 5 Days Per Week)/Immediate Start/Competitive Pay This role will provide on premise physical and logical Infrastructure Management to all areas of the firm including Operations and Support and will require hardware, software, and network activities to keep PCs, Servers, and Networks running smoothly. This role will also require understanding … things that are not part of the formal job description. The position will also implement and manage information security for use of cloud services as well as security configuration management which pertains to infrastructure activities. This individual will set direction for Infrastructure ensuring members of the team are all cross trained, making sure staff have clear areas of responsibility … this team by holding regular 121s, setting annual objectives, encouraging collaboration, and supporting individuals to achieve their full potential. This position requires you to get hands-on, providing incident management, changemanagement and/or problem solving to support the team. The ideal candidate for this position must possess certification in CISCO networks or equivalent, including network More ❯
technology solutions Inform business decisions through relevant data analysis Actively engage product manager and business SMEs to translate solution needs into actionable user stories Facilitate and support product backlog management Partner with product manager/business SMEs to define & refine acceptance criteria Partner with developers on reviewing user stories for understanding and scoring Draft both technical documentation and non … and establish their functionality constraints Write test cases for user stories Perform/coordinate user acceptance testing to ensure functionality meets business needs before each product release Secure approval & changemanagement activities with product manager before release Analyse and model business processes to identify gaps and improve IT products and services What are we looking for? Essential A … minimum of 7 years of business analysis or project management experience Extensive experience in the payments industry (Payment Scheme, PSP, etc.) Experience (or at least strong interest in) blockchain technologies Experience gathering and consolidating requirements from cross-functional groups Strong attention to detail and excellent problem-solving skills Excellent verbal/written communication and data presentation skills, including an More ❯
costs efficiently-all while guiding and supporting the project team. Maintain comprehensive project documentation in line with customer standards, covering budget oversight, labour planning, risk tracking, scheduling, open issues, change control logs, lessons learned, and final test results. Develop and update detailed timelines (using MS Project for more complex undertakings), clearly highlighting critical path dependencies for team and client … validate budgets to keep financials on track throughout the project lifecycle. Manage scope, timeline, and budget changes by using costumer tracking tools to record requests, and apply the formal changemanagement workflow to resolve them. Facilitate a project close-out review to reflect on successes and identify areas for future enhancement. Qualifications Desirable Certifications: MAPM, PMP, Prince2 Essential … control (design, software, electrical etc.) Ensure quality standards are maintained for all aspects Excellent client-facing skills Experience of working with Programme and Project managers in large deployments People management skills - the ability to lead and focus teams in complex projects Strong self-management - continuous performance is both an objective and a mind-set Desire to continue to More ❯
costs efficiently-all while guiding and supporting the project team. Maintain comprehensive project documentation in line with customer standards, covering budget oversight, labour planning, risk tracking, scheduling, open issues, change control logs, lessons learned, and final test results. Develop and update detailed timelines (using MS Project for more complex undertakings), clearly highlighting critical path dependencies for team and client … validate budgets to keep financials on track throughout the project lifecycle. Manage scope, timeline, and budget changes by using costumer tracking tools to record requests, and apply the formal changemanagement workflow to resolve them. Facilitate a project close-out review to reflect on successes and identify areas for future enhancement. Qualifications Desirable Certifications: MAPM, PMP, Prince2 Essential … control (design, software, electrical etc.) Ensure quality standards are maintained for all aspects Excellent client-facing skills Experience of working with Programme and Project managers in large deployments People management skills - the ability to lead and focus teams in complex projects Strong self-management - continuous performance is both an objective and a mind-set Desire to continue to More ❯
PeopleCert is seeking a method-savvy, strategically minded PRINCE2 professional with a passion for practical, impactful work in projects, programmes, and portfolios. As Senior Architect in our PRINCE2 Product Management team, you will take responsibility for the evolution and coherence of content of our entire PRINCE2 portfolio - including PRINCE2 Project Management, PRINCE2 Agile, PRINCE2 Programme Management, PRINCE2 … Portfolio Management, PRINCE2 Risk Management, and PRINCE2 PMO global best practice. You will translate complex real-world challenges into clear, relevant, and internationally applicable frameworks. Your work ensures that our certifications and best practices remain current, valuable, and usable - for professionals and organizations worldwide. PeopleCert is the intellectual owner and custodian of PRINCE2 - one of the world's … most trusted project, program and portfolio management frameworks . As part of our mission to evolve and maintain best practice guidance, we are looking for a Senior Product Architect to take the lead on shaping the methodology, structure, and content of our Project & Program Management portfolio. This role reports directly to the Product Portfolio Director and plays a More ❯
support to a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). … support. An understanding of the importance of excellent customer service and a "can do" attitude. Excellent communication skills, both written and verbal. The ability to interact confidently with senior management, clients, and colleagues. The ability to work very well in a team environment. The ability to think logically and remain calm under pressure. Strong prioritisation skills and ability to … Familiarity and comfort in using web conferencing, collaboration tools, and applications such as Microsoft Teams, Zoom, WhatsApp, Cisco Webex etc. Knowledge of ServiceNow or other ITSM along with ticket management best practices. Skills IT industry experience + past VIP/Exec support Microsoft Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams Video Conferencing Technologies Apple OSX/Apple Mobile More ❯
support to a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android technologies). … support. An understanding of the importance of excellent customer service and a "can do" attitude. Excellent communication skills, both written and verbal. The ability to interact confidently with senior management, clients, and colleagues. The ability to work very well in a team environment. The ability to think logically and remain calm under pressure. Strong prioritisation skills and ability to … Familiarity and comfort in using web conferencing, collaboration tools, and applications such as Microsoft Teams, Zoom, WhatsApp, Cisco Webex etc. Knowledge of ServiceNow or other ITSM along with ticket management best practices. Skills IT industry experience + past VIP/Exec support Microsoft Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams Video Conferencing Technologies Apple OSX/Apple Mobile More ❯
You will Data Strategy & Leadership: Define and execute the enterprise-wide data and analytics strategy aligned with global business goals, offering a single source of truth and holistic data management/access solution. Team Management: Lead, mentor, and grow a high-performing team of data scientists, analysts, and engineers. Data Governance: Establish and enforce data governance policies, ensuring … on experience with Microsoft Data Factory, Azure Data Lake, and Microsoft Fabric. Strong knowledge of data governance, privacy regulations (e.g., GDPR), and data lifecycle management. Excellent communication and stakeholder management skills. Experience in changemanagement and driving cultural transformation through data. Excellent communication, leadership, and stakeholder management skills. Strategic mindset with the ability to balance long More ❯
future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective changemanagement will ensure that critical network services are delivered reliably, meeting the evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of … against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration among contract and client colleagues to optimise service delivery. • Oversee obsolescence, licence, and configuration management activities. • Advise leadership on service design, implementation, and the management of an ITSM model suited to departmental needs. Required qualifications to be successful in this role • IT Service … Management (ITSM) qualification (minimum foundation level) and experience using ITSM tools (e.g., HELIX). • Project management qualification (minimum foundation level) and practical experience (agile or waterfall). • Proven experience drafting and managing SLAs and service reporting using tools such as PowerPoint, Excel, and Visio. • Demonstrated ability in managing continuous service improvement processes. • Strong collaborative skills with experience in More ❯