and skills are we looking for? Previous experience at a Head of IT Level 3 years as Head of Infrastructure, or other senior IT Management role showing Leadership and team management Budget and cost management Regulatory compliance and risk management Business relationship management Technology deployment … Changemanagement Ideally experience of managing an Azure environment, multi-site locations, and an organisation with field based staff Ideally from a healthcare or Logistics background Qualifications? A wide range of qualifications will be considered such as Degree in IT or Computer Science Cybersecurity qualifications such as CISSP More ❯
We have a fixed term vacancy within our project management team for a maternity cover until the end of September 2026, approximately. About the Role Our project managers are responsible for end to end delivery to time, cost and quality of our software solutions to the customer. The environment … to ensure the best possible outcome, keeping a multidisciplinary team aligned towards a common goal. You will have the authority in leading significant business change and enhanced ways of working in public and government officer facing services. Working closely with your wider company, in particular account managers and service … client's specifications on time and on budget. Take a collaborative approach to sharing learning with an aim to enable continuous improvement of project management across the business. Plan and control finances by means of accurate estimation, forecast to complete and strong monitoring and control of spend. Agree costs More ❯
high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close … collaborating closely with clients to align on program vision, design journeys, and measurement strategies. By leveraging your expertise, you'll guide clients through organisational change, driving continuous insights and helping them realise tangible business outcomes. This person is responsible for delivery of program consulting services to Qualtrics customers, across … achieve desired outcomes (such as driving operational efficiencies and cost reduction, increasing revenue and customer loyalty). This individual will help clients drive organisational change and address the common CX challenge of realising value by creating a systematic approach to driving continuous insights that will help to prioritise where More ❯
Title: Principal Information Management Specialist - Data Management KBR is a global provider of differentiated, professional services and technologies delivered across a wide government, defense and industrial base. Drawing from its rich 100-year history and culture of innovation and mission focus, KBR creates sustainable value by combining engineering … countries, and operations in 40 countries, across two synergistic global businesses. With a plethora of opportunities on the horizon, the Integrated Solutions Information Management team is looking to connect with the best and the brightest. Our team provides engineering, procurement, construction, and program management services for hydrocarbons and … and much more. We also offer flexible working arrangements and the opportunity to make a real difference in the world. Future Opportunities: KBR Information Management team supports the engineering function and information systems used, to ensure that engineering data is correct, complete, consistent. Data Managers administrate data repositories for More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Nomios UK&I Limited
grow, and ready to mentor others while contributing to a dynamic and supportive team. Responsibilities Key responsibilities of the role include: Network Monitoring & Incident Management: Monitor Nomios customer network infrastructures (routers, switches, firewalls, servers) using various NOC tools Identify, troubleshoot, and resolve network issues affecting service availability, performance, and … to ensure incidents are resolved promptly within defined SLAs Escalate unresolved issues to the appropriate technical teams, vendors, or third parties as needed Ticket Management: Manage and track incidents, problems, and change requests using the ticketing system (e.g., Salesforce, ServiceNow, NetAdmin, JIRA, or Remedy) Ensure all tickets are … diagnostics, network testing, and troubleshooting for any detected or reported incidents Perform root cause analysis for recurring network issues and recommend improvements or solutions ChangeManagement & Maintenance: Participate in scheduled maintenance windows, supporting planned network changes and upgrades Ensure all changes adhere to the changemanagementMore ❯
s most challenging problems across four high-risk, high-reward, high-impact humane endeavours: health and medical science; food security and sustainable agriculture; climate change and clean energy; and government innovation in an era of artificial intelligence. EIT Oxford is investing significant resources in a new world-class research … and liaising between technical teams, stakeholders, and leadership to provide updates on release progress. Maintain clear documentation and communication channels for all release activities. ChangeManagement Manage and document changes to software components being released, ensuring that software releases meet quality standards, regulatory requirements, and organisational policies. Coordinate … across teams to identify dependencies and mitigate risks ahead of and during the release process. Ensure compliance with regulatory or internal changemanagement policies, including experience with standards surrounding software as a medical device, for example ISO 13485 and ISO 62304. Test Automation Maintain best practices for release More ❯
is the first innovation role within the London office, there is support from Innovation roles across our US and European offices. Responsibilities: Provides project management and process improvement services to internal stakeholders. Works with internal and external clients to document requirements and challenges, developing and implementing appropriate solutions. Supports … team and firm-wide initiatives and special projects focused on legal technology roll-out, changemanagement, emerging technology assessment (e.g., GenAI), and other process improvements. Performs project management for innovation projects, including requirements gathering, communication with attorneys and clients, managing development timelines, and project roll-out. Partners … and ability to work under pressure. Excellent written and oral communication skills. Effective interpersonal skills to interact at all levels. Strong prioritization and time management skills. Flexibility and adaptability in a fast-paced environment. Hands-on attitude, responsive to changing circumstances. Commercial and pragmatic outlook. Team player with strong More ❯
looking for their next role. Job Title: Risk Manager - salary £80,000-£100,000 Location: London - office based 3 days per week Sector: Asset Management The Opportunity: We are currently assisting our client, a prestigious financial services organisation, in their search for an experienced and highly skilled Risk Manager … team. This is a key leadership role that will work closely with the Chief Risk Officer (CRO) to support the design, implementation, and ongoing management of the company's Risk Management Framework . The successful candidate will provide independent oversight and challenge to the business risk profile for … the UK-regulated entity. Key Responsibilities: As Risk Manager , your primary duties will include: Risk Management Framework: Design, implement, and maintain a comprehensive risk management framework that encompasses operational risk, credit risk, liquidity risk, market risk, conduct risk, and reputational risk. Risk Mitigation & Reporting: Assess, mitigate, monitor, and More ❯
looking for their next role. Job Title: Risk Manager - salary £80,000-£100,000 Location: London - office based 3 days per week Sector: Asset Management The Opportunity: We are currently assisting our client, a prestigious financial services organisation, in their search for an experienced and highly skilled Risk Manager … team. This is a key leadership role that will work closely with the Chief Risk Officer (CRO) to support the design, implementation, and ongoing management of the company's Risk Management Framework . The successful candidate will provide independent oversight and challenge to the business risk profile for … the UK-regulated entity. Key Responsibilities: As Risk Manager , your primary duties will include: Risk Management Framework: Design, implement, and maintain a comprehensive risk management framework that encompasses operational risk, credit risk, liquidity risk, market risk, conduct risk, and reputational risk. Risk Mitigation & Reporting: Assess, mitigate, monitor, and More ❯
dynamic community of technology professionals. They're passionate about user-centred design, critical thinking, and innovative digital services and products. You will be a management consultant who specialises in Agile delivery, coaching and working in ERP environments. As part of the role, you will deliver transformational programmes, foster collaboration … and coaching capability and your role includes key responsibilities from each of those 3 disciplines: Transformation and Migration of ERP Systems, Agile Delivery, Delivery Management, ChangeManagement, Team Leadership, Driving Cultural Change, Learning and Development and Future Trends and Innovation. The Successful Candidate Practical experience in … functional teams and key stakeholders, including senior leadership. Proven ability to lead and manage diverse teams, fostering motivation and effective collaboration. Familiarity with project management tools, such as Jira, Azure DevOps, and Confluence, to drive team performance. More ❯
procurement technology team, you will play a crucial role in delivering digital procurement solutions for the Collab pillar of Procurement Transformation. Key Responsibilities: Product Management: Establish Technology roadmaps to achieve effective and efficient delivery of business and customer value for assigned products. Product Management: Drive selection of solution … Stack Integration: Lead integration and optimization of procurement technologies, including ERP systems (SAP, Coupa, Fieldglass, Ariba, etc.), automation platforms, and data analytics solutions. Stakeholder Management & Collaboration: Act as a bridge between Procurement, IT, Finance, and Supply Chain, ensuring technology solutions meet business needs while aligning with enterprise architecture. Change & Risk Management: Identify potential risks, manage change control processes, and implement governance frameworks to ensure seamless technology adoption within procurement. Data & Analytics Enablement: Support data-driven decision-making by aligning procurement technology with data governance, analytics platforms, and business intelligence tools. Process Optimization & Automation: Drive process improvements More ❯
Team Join our Critical Facilities team! If you have a problem-solving mindset, enjoy challenging status quo, and want to develop in Data Center Management, Process and Procedure creation, and Risk based decision making this role might be for you! The Role The CRS Critical Facilities Data Center Site … and operation of critical data centers plus other critical facilities regionally. This role is a central resource for Critical Systems Engineering and Critical Facilities Management, providing: Governance (Audit and Risk Control) - Conduct Reviews, Inspections, Audits, and overall governance to all critical equipment operations and maintenance to ensure that compliance … or impacts Operations - The site Governance Lead will ensure that operations are aligned with Citi goals, criticality of the data centers, and uptime requirements. ChangeManagement - Provide engineering support to ensure thorough review and approval of all critical operational and construction activities in critical facilities Excellent communications, advanced More ❯
a high growth business, fast paced environment driving the firm's strategy and AlphaSM product capabilities. Applicants must demonstrate experience managing organizations through significant change and developing relationships at executive levels. Over time, this position could potentially evolve into increasing levels of responsibility within the wider Alpha Implementation organization. … and project managers involved to provide feedback and resolve complex problems. Discover ways to enhance efficiency and productivity of procedures and people. Implement standard change control processes, deploy, and maintain risk, issue, and decision logs. This role is responsible for leading large, complex client transformation programs working with client … is responsible for overseeing the successful delivery of programs or portfolios of programs, setting strategic goals, and planning from inception to completion. This includes management of client solution management in partnership with multiple product and platform organizations and E2E business/solution architects, workstream leadership, conversion activities, business More ❯
Stockport, Cheshire, United Kingdom Hybrid / WFH Options
Quadris Ltd
first culture, which we consider essential to our future success. Role Overview: As a Technical Engineer for Infrastructure, you are responsible for the implementation, management, and support of the IT infrastructure across our client base, which includes traditional three-tier, hyperconverged, and Multi-Tenant Cloud environments. The role requires … and implement technical solutions from our approved technology stack, recommending new technologies where applicable. Produce and maintain high-quality documentation. Collaborate with the Project Management Team to ensure project delivery. Act as an escalation point for Managed Services Support teams. Follow incident and changemanagement processes. Continuously … Satisfaction (CSAT) Project delivery quality and timeliness Quality of client documentation Alignment with company values Adherence to SLAs Incident resolution and reporting Compliance with ChangeManagement policies Success Criteria: Success involves being a proactive, self-motivated individual who enhances our reputation through delivering innovative solutions, supporting colleagues, and More ❯
As a Professional Services, you are a thought leader with a strategic, insurgent business mindset. You use your technical acumen, enterprise transformation experience, organizational changemanagement, and communication skills to problem solve, challenge the status quo, and align a broad range of multidisciplinary teams including sales, solution architecture … knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers. Possess a strong background in changemanagement and incorporating organizational change best practices seamlessly into project delivery. Accelerate customer adoption through education and enablement. Collaborate with customers in … projects, and/or industrial solutions. PREFERRED QUALIFICATIONS Strong understanding of Global Fortune 500 enterprise customers and partners operations, technology, and process. Direct people management experience leading a team of at least 10 technical consultants. Demonstrated ability to think strategically about cloud business, product, and technical challenges. Experience with More ❯
efficiency and productivity for Bionic. This role collaborates with all teams within Sales, Service and technology to identify improvement opportunities, develop strategic roadmaps for change and ensure the successful execution of changes into the organisation working in collaboration with the project management function. Role Responsibilities Reporting to the … opportunities) Evolving and developing the culture and people aspect of your aligned business area, creating a highly engaged environment with the highest standards Managing change initiatives and own business readiness to ensure a smooth adoption of new processes and technologies Developing and maintaining change control and governance structures … initiatives Strong initiative and positive thinking Level of analytical skills Understanding of growth and capacity levers Experience of running and leading projects Experience delivering change Previous experience working within a Contact Centre environment and key technologies (CCaaS, AI, Diallers) - Highly Desirable Strong excel and analytics skills ChangemanagementMore ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
WD-40 Company (UK)
role, you will support European wide system configuration, adoption, and optimization of assigned ERP systems functions. You will also establish and support processes, data management, reporting, user training, and projects to achieve defined service level goals, KPIs and governance requirements needed for core operations to ensure business continuity. Assigned … Optimization of system configuration in partnership with implementation and development teams Establishment and optimization of business processes, programs, and governance User training, adoption and changemanagement Report development Security and controls Provide recommendations for the enhancement of systems and COE execution and SLAs. Provide prioritized project and systems … enhancement recommendations. Stakeholder Management Identify business/user requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to identify system requirements post-implementation. Lead the development of "as is" and "to be" processes, user behaviors, and systems changes required to achieve the "to More ❯
operations at a high-profile data centre in Northolt. This is a rare opportunity to join a global leader in facility and data centre management, working with some of the most advanced systems in the industry. About the Role As the Technical Contract Manager, you'll take ownership of … the local ChangeManagement and Quality Control processes, providing strategic leadership to ensure plant and equipment maintenance exceeds client expectations. You'll drive the implementation of industry best practices, manage on-site technical teams, and act as the key interface between engineering operations and the client. This is … including BMS, EPMS, UPS, and CMMS platforms. Drive training programs, performance reviews, and continuous improvement initiatives across site personnel and vendors. Ensure compliance with changemanagement and critical environment risk management methodologies. Work closely with stakeholders to align site operations with KPI and SLA objectives, reporting monthly More ❯
the latest technology and internal system processes. Building and maintain a number of productive working relationships across the organisation. Using incident, problem, request and changemanagement processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner. Communicating complex information effectively … the latest technology and internal system processes. Building and maintain a number of productive working relationships across the organisation. Using incident, problem, request and changemanagement processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner. Maintaining an awareness of … news outside of the NHSBSA, keeping abreast of new and emerging technologies. Undertake travel to cover NHSBSA sites where EUC presence is required Financial Management Maintain an awareness of financial and personal implications in the use of a range of resources. Relationship Management Engaging in partnership working with More ❯
the latest technology and internal system processes. Building and maintain a number of productive working relationships across the organisation. Using incident, problem, request and changemanagement processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner. Communicating complex information effectively … the latest technology and internal system processes. Building and maintain a number of productive working relationships across the organisation. Using incident, problem, request and changemanagement processes and systems to support the successful implementation of system enhancements and fault resolutions, in a timely manner. Maintaining an awareness of … news outside of the NHSBSA, keeping abreast of new and emerging technologies. Undertake travel to cover NHSBSA sites where EUC presence is required Financial Management Maintain an awareness of financial and personal implications in the use of a range of resources. Relationship Management Engaging in partnership working with More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Microlise
of recurring incidents Collaborate with technical teams to gather and analyse data, logs, and performance metrics to address root cause Work closely with incident management, changemanagement, and service desk teams to ensure seamless problem resolution Coordinate with cross-functional teams to devise and implement permanent fixes … workarounds for identified problems Maintain comprehensive documentation of all identified problems, RCA findings, and resolution activities Prepare and present detailed problem reports to senior management and stakeholders Track and monitor problem management metrics to identify trends and areas for improvement Lead initiatives to improve system reliability, performance, and … identify and address root cause Create technical documentation Producing Weekly/Monthly/Quarterly reporting if required Attend customer calls to represent the Problem Management function Identify scope for or items for inclusion in service improvement plans What we are looking for: Demonstrable experience in a third line or More ❯
configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and ChangeManagement processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Knowledge sharing … have expert working knowledge of: IBMi Operating System Upgrades. PTF/Technology Refresh/Service Pack Application BRMS Backup and Restore. 3rd Party System Management and Job Scheduler Package experience (Robot, Revsoft, Halcyon). LPAR configuration. Exposure to High Availability Software – Management of Mimix/ICluster Software. Administration … and implementation experience from 7.3 to 7.5. CL coding capability. VIOS Server skills SEA and NPIV understanding. System Firmware Upgrades HMC Management and Upgrades Tape Library Management Experience of supporting global IT infrastructures in a technical role Discussing technical solutions with customers/suppliers Ability to troubleshoot, research More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
MECS Communications Ltd
Hybrid working, Manchester Office 3 days a week. Salary:- to £60k + Bens Environment:- Network Operations, 1st and 2nd line Faults, ITIL, Trouble Ticketing, ChangeManagement, Incident Management, Problem Management, Escalations, Suppliers, Team Management (20 staff), SLA's, CAB, IP, Unified Comms, CX, Network Security … operations on a 24/7 basis. The role includes managing and developing the team as well as owning the process for all escalation, change, problem and incident management. You would have strong customer service experiences with a focus on delivering a seamless service. The ideal candidate would be More ❯
comfortable operating in a fast-paced environment. We are looking for a Program Manager to help us continuously improve and optimize our internal AFP ChangeManagement process, generating efficiencies through processes and metrics. You will work cross functionally to gain a global vision on how we operate today … for the Middle Mile business. You will work in a cross functional environment with Operations, Program Development, Global Tech, Finance, Legal, Marketing, Operations, Carrier management, Network planning teams, and other organizations within Surface Transportations, to develop initiatives that will step change the way we operate. We are actively … working with teams across all levels of the organization on a global scale. Key job responsibilities - End-to-end ownership of the EU AFP ChangeManagement process, including alignment with the corresponding NA AFP and EU ATS initiatives. - Create innovative solutions using data and research to address wider More ❯
bristol, south west england, United Kingdom Hybrid / WFH Options
Morson Talent
We're Hiring: Business Change Lead – Contract (Inside IR35) 📍 Location: Bridgwater, Somerset (Hybrid – 1–2 days on site/week) 📅 Contract Duration: Until 31st December 2025 (Renewable) 💼 Sector: Energy/Infrastructure 🔄 Start Date: ASAP Morson Talent is proud to partner with a major force in the Energy Sector , supporting … one of Europe's largest and most complex infrastructure programmes. We are currently seeking a Business Change Lead to play a pivotal role in delivering business change across the Mechanical, Electrical, and HVAC (MEH) programme landscape. 🔧 What You’ll Do: Lead and manage multiple business change workstreams … across large-scale programmes. Collaborate with Business Architects, Project Managers, and stakeholders to embed change. Ensure alignment of all change activities with benefits realisation and KPI tracking . Provide intelligent customer oversight of digital and systems integrator deliverables. Guide and coach junior change professionals; manage external changeMore ❯