throughout the design and development lifecycle. Lead and nurture cross-functional teams, promoting collaboration and alignment with business priorities. Identify skill gaps within your team and coordinate training or coaching to support development. Cultivate future leaders within the team to ensure continuity and avoid single points of failure. Perform other duties as reasonably required. What Were Looking For: Exceptional communication More ❯
excellent Verbal and Written Communication Skills. Should be excellent planner when it comes to perform release planning and other delivery planning. Should have excellent problem-solving skills Responsible for Coaching and mentoring team members Personal Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include: High analytical skills High customer More ❯
Brighton, East Sussex, United Kingdom Hybrid / WFH Options
Ideal
office, right next to Brighton station. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness & Wellbeing: We take our teams health seriously – activities, socials and coaching are routine to us. The Role We are seeking a highly experienced and results-driven Senior Project Manager to lead complex IT infrastructure and networking projects, including large-scale construction More ❯
join our team, we'd like to hear from you. At aberdeen we've adopted a blended working' approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Aberdeen
join our team, we'd like to hear from you. At Aberdeen we've adopted a blended working' approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our More ❯
and Automation throughout our front-line with this role being pivotal to success of this strategy Pride and quality: Set the path for the best product(s) and ensure coaching, feedback, trailing is available for people to continue push the quality bar higher and accelerate growth Innovative Environment: Be part of a forward-thinking team that embraces innovation and continuous More ❯
london (city of london), south east england, united kingdom
Kantar IBOPE Media
and Automation throughout our front-line with this role being pivotal to success of this strategy Pride and quality: Set the path for the best product(s) and ensure coaching, feedback, trailing is available for people to continue push the quality bar higher and accelerate growth Innovative Environment: Be part of a forward-thinking team that embraces innovation and continuous More ❯
and Automation throughout our front-line with this role being pivotal to success of this strategy Pride and quality: Set the path for the best product(s) and ensure coaching, feedback, trailing is available for people to continue push the quality bar higher and accelerate growth Innovative Environment: Be part of a forward-thinking team that embraces innovation and continuous More ❯
join our team, we'd like to hear from you. At Aberdeen we've adopted a 'blended working' approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our More ❯
team environment. Performance Improvement Develop and implement strategies to improve Senior Agents' productivity, efficiency, and quality of work. Monitor team performance and report on metrics to senior management. Provide coaching opportunities to team members. Customer Issue Resolution Handle escalated customer issues and ensure prompt resolution. Ensure complaints are handled in respect of SLAs and regulations. Ensure app reviews are answered More ❯
Cheadle, Cheshire, North West, United Kingdom Hybrid / WFH Options
Fintelligent Search
continuous improvement initiatives and staff development. About You Experience with Zendesk or similar software Proven experience in a Customer Service Team Manager or similar leadership role. Strong people management, coaching, and mentoring skills. Excellent communication and problem-solving abilities. Comfortable working with customer service software and data analysis tools. A passion for delivering exceptional service and motivating a team to More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Time Recruitment
Strong understanding of FCA regulations and compliance standards Experience with CRM platforms (e.g. Zendesk, Salesforce, Intercom, Jira) Analytical mindset with the ability to drive data-led improvements Excellent communication, coaching, and organisational skills Ability to thrive in a fast-paced, regulated setting Desirable: Background in financial services or insurance Familiarity with payment systems and finance providers CII qualification or willingness More ❯
Manchester City Centre, Baguley, Greater Manchester, United Kingdom Hybrid / WFH Options
Time Recruitment Solutions Ltd
Strong understanding of FCA regulations and compliance standards Experience with CRM platforms (e.g. Zendesk, Salesforce, Intercom, Jira) Analytical mindset with the ability to drive data-led improvements Excellent communication, coaching, and organisational skills Ability to thrive in a fast-paced, regulated setting Desirable: Background in financial services or insurance Familiarity with payment systems and finance providers CII qualification or willingness More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Oliver James
vendors, and partners. Able to translate complex technical concepts into business-focused language. Team Leadership & Mentoring:Experience leading large technical, engineering, and QA teams, with a track record of coaching, mentoring, and developing junior staff. Business Development & Consulting:Experience supporting pre-sales, developing proposals, responding to RFPs, and delivering client presentations. Able to shape and pitch technology propositions aligned to More ❯
in Agile or hybrid delivery methodologies. Familiarity with customer journey mapping and service design principles. Knowledge of regulatory requirements in financial services impacting customer servicing Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop More ❯
Exposure to Apache Spark, Databricks, or other streaming platforms Awareness of cloud computing concepts and data warehousing Understanding of EMIR or MiFIR regulatory reporting solutions Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop More ❯
and leading testing on multiple programmes/projects with the ability to prioritise, lead and guide the testing teams to successful delivery. Working in a globally distributed team including coaching and mentoring more junior members of the team. Provide the leadership to balances budget, staffing mix, and milestones when building test plans and schedules. Customer facing communications, driving testing engagement More ❯
doing Provide mentorship and guidance across the team and foster a culture of learning and continuous improvement. Act as a point of escalation and support for complex issues, while coaching others through troubleshooting processes. Maintain and manage client network infrastructure (including but not limited to Cisco Routing, Switching, Security, SDN, Unified Communications and Wireless technologies). Identify and explore opportunities More ❯
experience in Python, Golang or Rust is also beneficial Experience across the full software development lifecycle Previous mentoring or leadership experience in a technical team Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop More ❯
processes, optimising IT and other resources. Implementation of policy as required and ensuring legal compliance on all work carried out. Management of surveyors working across the team Mentoring and coaching junior members of the team through their professional development This job description is not exhaustive, and the jobholder may be required to undertake additional duties from time to time to More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
FDM Group
in Python, Golang or Rust is also beneficial Experience across the full software development life cycle Previous mentoring or leadership experience in a technical team Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
FDM Group
would be desirable to have experience working with or exposure to technologies such as Salesforce, SharePoint, Dynamics CRM, Sitecore Angular, Docker, Azure, Azure DevOps, Octopus Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop More ❯
role within a disputes or chargeback team. In-depth, expert-level knowledge of the disputes lifecycle, chargeback codes, and regulations for the VISA card scheme. Demonstrable experience in leading, coaching, and developing a team. Strong analytical and problem-solving skills with a data-driven approach to decision-making. Exceptional communication and interpersonal skills, with the ability to manage stakeholders at More ❯
Enterprise Architecture, Professional Services, Service Management consulting, and multiple solutions areas (Business Units), and across domains, delivery units, and geographies. Ability to lead and build collaborative teams through strong coaching and mentoring skills with a strong sense of accountability. Significantly vast knowledge of strategy development, market planning, scenario planning, and market modelling. A combination of strategic, and pragmatic skills, encompassing More ❯
builds trust, and shares knowledge. Communication: Communicates clearly and appropriately for the audience, including stakeholders and engineers. Customer Focus: Keeps reliability, performance, and user experience central to engineering decisions. Coaching & Mentoring: Supports growth and development of other engineers through structured feedback and informal guidance. Accountability: Takes ownership of deliverables, quality, and post-release operations. Strategic Awareness: Aligns engineering work with More ❯