1,251 to 1,275 of 1,446 Customer Engagement Jobs in the UK

packaged for agent-based consumption Recommend the best distribution channel for each business service, evaluating MCP, MCP App, and other options based on customer fit, reach, and technical trade-offs Build prototypes to test in front of internal and external clients, validating fit before committing full engineering resources Gather … KPIs across latency, accuracy, hallucination rate, coverage, and user satisfaction, balancing quality, cost, and scaling requirements Drive continuous improvement cycles based on evaluation results, customer feedback, and production monitoring data Contribute to the business case and OKRs for the domain, helping define value hypotheses and track benefits realization post ...

responsible for the implementation, configuration, migration, administration and optimisation of these services, helping customers maximise the value of their Microsoft investment. This is a customer-facing Professional Services role where you'll deliver technical projects, support solution implementations and work closely with customers to solve business challenges through technology. … helping organisations modernise the way they work. This role is remote-first, with monthly travel to our Meppershall office and occasional travel to customer sites. You'll be someone who enjoys solving complex technical problems, working directly with customers and taking ownership of delivery. You'll be confident explaining ...

across the business. The Consulting Manager will also serve as a key conduit between the Consulting team and other parts of the organisation (Sales, Customer Success, Operations), ensuring strong communication, alignment, and support for both people and projects. This is a highly collaborative role that sits at the intersection … leadership team. Pre-Sales Responsibilities Partner with Sales to support pre-sales opportunity development. Lead discovery sessions to gather technical objectives, business requirements, and customer success criteria. Create and deliver tailored demonstrations, workshops, and Proof of Concepts. Provide advisory on preliminary solution architecture and feasibility. Develop and validate ...

Installation Engineers are on the front lines of ensuring customers successfully deploy our hardware and technology at scale. In this role, you will oversee customer engagements with installation partners, provide onsite support for complex deployments, and proactively de-risk projects to deliver smooth, high-quality installations. You’ll work … long-term value.This role is ideal for someone with experience in project management, installation oversight, or field services who thrives in fast-paced, customer-facing environments.High level of travel is expected with potential overnight stays.You should apply if:You want to impact the industries that run our world: Every ...

Garden City) Up to 70k. My client who are an established UK technology business that deliver Cloud, Connectivity and Communications solutions to a broad customer base. Are looking for a Technical Consultant to deliver secure, reliable technical solutions for customers across Microsoft, cloud, infrastructure and networking environments. The role … will combine solution design, implementation, consultancy and technical support. Key Responsibilities: Design and deliver technical solutions based on customer requirements. Work directly with senior stakeholders to understand technical and business needs. Provide hands-on technical support remotely and onsite when required. Produce detailed technical documentation including RFPs, RFIs, SoWs ...

serve as a trusted technical advisor helping MSPs and customers maximize the value of N‐able Cove Data Protection. You will partner with customers, Customer Success, Product Management, Engineering, and Sales to improve backup reliability, accelerate recovery outcomes, optimize data protection strategies, and drive long-term customer success. … troubleshoot backup failures, restore issues, and performance concerns. Deliver technical workshops, enablement sessions, and data protection reviews. Support renewals, expansions, and retention initiatives alongside Customer Success and Account Management. Provide customer feedback to Product and Engineering to influence future Cove platform enhancements. Serve as a data protection subject ...

will transform complex, global business challenges into repeatable, production-ready AI frameworks, collaborating closely with Enterprise Architects, Engineering, and Sales to drive measurable customer outcomes.WHAT YOU'LL DOArchitect and Scale Global AI Frameworks: Design and develop end-to-end AI/ML solution patterns, robust data pipelines, and model … that seamlessly integrate with Everpure’s core enterprise offerings.Drive Pilot-Led Innovation: Spearhead high-impact MVPs and Proofs of Concept (PoCs) for strategic global customer engagements, rapidly moving experimental AI models into scalable, commercially viable production environments.Accelerate Services Revenue Growth: Translate ambiguous customer requirements into high-performance, cost ...

will transform complex, global business challenges into repeatable, production-ready AI frameworks, collaborating closely with Enterprise Architects, Engineering, and Sales to drive measurable customer outcomes.WHAT YOU'LL DOArchitect and Scale Global AI Frameworks: Design and develop end-to-end AI/ML solution patterns, robust data pipelines, and model … that seamlessly integrate with Everpure’s core enterprise offerings.Drive Pilot-Led Innovation: Spearhead high-impact MVPs and Proofs of Concept (PoCs) for strategic global customer engagements, rapidly moving experimental AI models into scalable, commercially viable production environments.Accelerate Services Revenue Growth: Translate ambiguous customer requirements into high-performance, cost ...

will transform complex, global business challenges into repeatable, production-ready AI frameworks, collaborating closely with Enterprise Architects, Engineering, and Sales to drive measurable customer outcomes. WHAT YOU'LL DOArchitect and Scale Global AI Frameworks: Design and develop end-to-end AI/ML solution patterns, robust data pipelines … seamlessly integrate with Everpure's core enterprise offerings. Drive Pilot-Led Innovation: Spearhead high-impact MVPs and Proofs of Concept (PoCs) for strategic global customer engagements, rapidly moving experimental AI models into scalable, commercially viable production environments. Accelerate Services Revenue Growth: Translate ambiguous customer requirements into high-performance ...

level, you will work with senior architects and technical leaders to maintain strong engineering discipline, while focusing your own time on strategic direction, executive engagement and Microsoft ecosystem leadership.As a member of the practice leadership team, you will shape the technology dimension of our growth strategy, ensuring capability investment … across industry priorities and Microsoft’s evolving AI platformDefine how AI-augmented workflows, copilots and agent-based patterns are designed, governed and scaled across customer solutionsEstablish architectural and AI design principles that ensure solutions are secure, compliant and aligned with Microsoft best practiceAlign capability investment and technical roadmap ...

will partner closely with product management, customer engineering teams, and OCI engineers to translate evolving requirements into secure, scalable, and reliable software. The successful candidate is comfortable working through ambiguity, iterating quickly based on customer feedback, and balancing immediate delivery needs with long-term platform quality.Only Oracle brings … test, deploy, and operate cloud-native platform services supporting AI, data, IoT, and enterprise cloud workloads.Drive the evolution of reusable platform capabilities by transforming customer-specific functionality into configurable OCI services.Contribute to architectural decisions that improve scalability, resilience, interoperability, security, and operational excellence across distributed systems.Implement cloud-native automation ...

Director - Enterprise at NetApp, you are accountable for leading all enterprise sales activity across a defined region, focused on the largest and most complex customer environments. You will own regional revenue performance while driving long-term, multi-year growth across a portfolio of strategically critical enterprise accounts.In this role … specialists, technical pre-sales, partners, and extended stakeholders to execute sophisticated, value-based sales motions. You will engage at the most senior levels of customer organizations, positioning NetApp as a trusted strategic platform partner aligned to enterprise-wide data, cloud, and digital transformation initiatives.As a senior executive presence both ...

operate as the organisation's Technical Authority, setting technical direction and ensuring solutions are secure, scalable, commercially viable and aligned with both customer and business strategy. A major focus will be the continued development of the organisation's Cloud, Modern Workplace and Infrastructure strategy, particularly across Microsoft Azure public … design and Zero Trust principles. Work closely with senior leadership, customers and commercial teams to ensure technology decisions support long-term business and customer objectives. Provide technical leadership, mentoring and direction to technical managers, architects and subject matter experts. Support strategic customer engagements, complex solution design, proposals ...

design and Zero Trust principles. Work closely with senior leadership, customers and commercial teams to ensure technology decisions support long-term business and customer objectives. Provide technical leadership, mentoring and direction to technical managers, architects and subject matter experts. Support strategic customer engagements, complex solution design, proposals ...

local marketing, and industry eventsClose contracts to meet and exceed quarterly and annual bookings targetsBe mindful and proactive in achieving tactical and strategic objectivesManage customer relationships and interactions through all stages of the sales cycleWork with field engineers to propose solutions that solve our customers’ business problemsWork with customer … distributed teamProfessional written and spoken English, as well as any language that may be appropriate for your target marketAbility to travel for customer engagements, industry events and company eventsAdditional skills of interestSpecific vertical experience, in particular finance, telco, health, energy, public sector, techExperience speaking at conferences or industry eventsLongevity ...

secure, scalable and commercially viable AI solutions, embedding AI into existing products and services, and developing new AI-enabled capabilities that improve automation, productivity, customer experience and operational efficiency.You will work across AI, data, architecture, automation, security and governance, taking ideas from initial concept through to production and ongoing … through to production.Create reusable architectures, frameworks, documentation and implementation guidance.Drive internal AI adoption to improve productivity, knowledge management and operational efficiency.Provide technical leadership across customer engagements, workshops, bids and pre-sales activity.Work closely with Product, Engineering, Security, Data, Operations and Commercial teams.Ensure AI solutions meet appropriate security, data protection ...

ensure the product’s technical direction supports business needs.Gather and analyse technical feedback from customers and internal teams to inform product improvements and prioritisation.Customer Engagement and Market SupportEngage directly with customers to understand technical requirements and provide application-based support.Participate in beta testing phases, providing on-site technical input … Personal AttributesSkillsStrong cross-functional collaboration skills.Understanding of product life cycle management.Personal AttributesEmpathy, with the ability to understand user needs and pain points.Commitment to customer-centred thinking and continuous improvement.Passion and enthusiasm for the scientific product portfolio.Diligent and detail-oriented.Pragmatic and proactive.Additional InformationWhat’s next If you feel this role ...

support Microsoft 365 security, compliance, retention, DLP, EOP, and Defender for Office 365 . Troubleshoot complex SharePoint, Exchange, authentication, and Microsoft 365 issues. Deliver customer workshops, technical assessments, architecture reviews, and best-practice guidance. Produce technical documentation, operational procedures, and solution designs. Required Skills SharePoint Server 2016/… managing enterprise SharePoint and Exchange environments . Strong background in cloud transformation, M365 migrations, and hybrid deployments . Excellent troubleshooting, stakeholder management, documentation, and customer-facing skills. Microsoft certifications preferred (M365 Administrator Expert, Messaging, Identity, or Collaboration). Mandatory Requirements UK Citizen Active SC Security Clearance (or eligible) Strong ...

career in project delivery within a fast-moving Managed Services business. You will sit at the heart of our End User Support team, keeping customer engagements running smoothly from the moment a deal is won through to successful closure. If you are highly organised, enjoy bringing order to complex … delivery happens while making a real impact from day one. You will take ownership of coordination, scheduling and delivery support across a range of customer engagements, keeping things on track and everyone informed. Own the delivery of small, low complexity projects and moves, adds and changes (MACs ...

distribution networks. You will own the system and hardware architecture for complex embedded products, ensuring solutions are scalable, reliable, secure, and aligned with customer and business needs. Working closely with Firmware, Software, Systems, Test, and Product Management teams, you will define technical direction, make critical architectural decisions, and guide … system and hardware architecture for embedded monitoring and industrial instrumentation products. Define system‐level requirements, architectures, interfaces, and technical strategies aligned to customer, regulatory, and business objectives. Allocate requirements across hardware, mechanical, manufacturing, and test disciplines. Partner closely with Firmware and Software Architects to ensure alignment of architectures, interfaces ...

perform other duties assigned by their manager from time-to-time, as may be reasonably required of them.Establish and maintain strong relationships with the Customer, understanding commitments, targets and drivers and helping to support these.Whilst in your current role, you will also be required to provide support … interpersonal skills ensuring the ability to interact with the business, peers and vendors in a professional manner.Ability to work independently with minimal supervision.Customer engagement experienceCustomer requirements gatheringDesirable:Experience of Power BIExperience of Cloud based Infrastructure i.e. Microsoft AzureExperience in transportation industry dataExperience of training or leading technical colleaguesEducation ...

testing methodologiesCollaborate with Operations and Engineering teams to support laboratory improvement and strategic investment projectsRepresent BSI within relevant technical committees, industry groups, or customer engagements where requiredWork safely and ensure compliance with all relevant HSE and quality requirementsSkills & Experience Required:Degree, HNC/HND, or equivalent qualification in Electronics … analytical and problem-solving skills- Ability to interpret technical standards and apply engineering judgementAbility to produce clear technical documentation and reportsEffective communication and stakeholder engagement skillsAbility to manage multiple priorities and work effectively within project timelinesAbility to collaborate across technical, operational, and commercial teamsDesirable Experience:Experience supporting the setup ...

marketing teams. Build and maintain the MyWarner guest portal — delivering logged-in guest journeys including pre-stay upsell, activity booking, and in-stay engagement features. Contribute to Club Warner loyalty platform features — enrolment flows, member personalisation, and loyalty mechanics — consuming APIs from back-end services. Back-End Microservice Development … EventBridge — ensuring loose coupling and resilience across the microservices estate. Contribute to integrations with the WhatsApp Business API via Amazon Connect for inbound customer engagement. API Design & Integration Design RESTful APIs to agreed standards — implementing OpenAPI specifications, versioning, and API documentation for all services you build. Work with ...

Data Cloud (D360) and Agentforce pre-sales, bringing deep architectural expertise, executive credibility, and field-facing thought leadership to the most complex and strategic customer engagements across the region. This role operates at the intersection of enterprise architecture, AI strategy, and commercial execution - partnering with Regional Vice Presidents, specialist … that arms the broader field with winning technical stories (e.g., D360 + MuleSoft + Informatica) Represent Salesforce at flagship field events, industry summits, and customer advisory boards as a recognized thought leader Mentor and elevate the technical capability of the broader EMEA Data & AI Architect team Provide strategic input ...

architect reliable solutions. Your focus will be on driving innovation, mentoring cross-functional teams, and actively shaping both our technical standards and long-term customer relationships. What you'll be doing: Setting the technical direction for complex, business-critical projects and expertly balancing trade-offs between speed, innovation … clear roadmaps, and overseeing end-to-delivery across multi-disciplinary workstreams. Leading technical scoping and feasibility studies for high-value sales opportunities and strategic customer engagements. Managing relationships and communications with technical stakeholders, fostering trust and aligning technical solutions with shared long-term commercial goals. Driving the adoption ...