201 to 225 of 774 Customer Engagement Jobs in the UK

on data-intensive edge applications, microservices and event-driven architecture. We also welcome diverse experiences in other languages, such as Golang, Rust, or Dart. Effective stakeholder management in supporting customer engagement and navigating teams through customer environments. Delivery-focused and pragmatic in ensuring customer value is delivered efficiently, with necessary trade-offs considered, balancing strategic direction … quality and resiliency. Have a product mindset, always keen to understand customer needs. Facilitate product and design discussions, contributing ideas to ensure we do the most impactful work that will improve the product and user experience. Comfortable dealing with ambiguity, thinking through the problem space, seeking feedback, challenging the status quo, and adjusting the platform through iterations. We are More ❯

Fi coverage, we stand out from the crowd by offering intelligent but simple products that work perfectly first-time, without fuss or incomprehensible jargon, and for any help our customer service is the best in the industry” Our aim is to deliver simplified & customer delighting Wi-Fi products and a more digital customer & employee experience. This enabled … overseeing the strategy, governance, and execution of all data science and analytics initiatives. Reporting to the executive team, you will ensure data is leveraged to drive business growth, improve customer experience, and enable operational excellence across the organisation. Key Responsibilities Develop and execute a comprehensive data science and analytics strategy aligned with business goals. Build and lead a high … analysts, and data engineers, fostering a culture of innovation and continuous learning. Oversee the end-to-end delivery of advanced analytics, machine learning, and decision support systems to improve customer engagement, retention, and revenue generation. Establish robust data governance, quality, and compliance frameworks, ensuring the integrity and security of all data assets. Collaborate with C-suite and business More ❯

is strong-and the scale is unreal. We're now reimagining just how much further we can take it. We're redesigning our growth engine-faster, smarter, and more customer-obsessed than ever. Fewer layers. Sharper strategy. Disciplined execution. A bias for action. We're looking for bold operators and builders ready to run at this opportunity, shape the … future of a scaled business, and leave their mark. About the Role We're looking for a Senior CRM Analyst to help power the personalization engine behind our customer engagement efforts. In this role, you'll work across campaign planning, execution, testing, and analysis-helping shape and deliver high-impact CRM programs that improve retention, engagement, and … you're someone who can jump from HTML QA to campaign analysis to audience logic without blinking-and who cares deeply about getting the right message to the right customer at the right time-this is your seat. What You'll Do Plan, execute, and optimize CRM campaigns across Email, SMS, and Push channels-aligned to lifecycle stages, regional More ❯

TUI Group is the worlds number one integrated tourism business. Customer Hub & Common Analytics is a global team within TUI technology responsible for TUIs data, analytics and AI platforms as well as global guidance and enablement. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden, Norway … Denmark, Finland, Spain, Germany, Belgium and The Netherlands. We are looking for a talented and dedicated technical enthusiast to join the newly formed Customer AI & Personalisation Team, to leverage AI and advanced analytics to understand our customers better, deliver tailored experiences, and drive business growth through data-driven decision-making and personalization strategies.. The Machine Learning Engineer is a … status quo, taking full responsibility for your AI solutions from design to operation. You diligently care about the quality of your work, including proper documentation and security aspects. The Customer AI and Personalisation Team is an expert-team with a passion for AI technology. It works mainly with our App, Web and CRM teams with the mission to leverage More ❯

TUI Group is the world's number one integrated tourism business. Customer Hub & Common Analytics is a global team within TUI technology responsible for TUIs data, analytics and AI platforms as well as global guidance and enablement. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Ireland, Sweden … Norway, Denmark, Finland, Spain, Germany, Belgium and The Netherlands. We are looking for a talented and dedicated technical enthusiast to join the newly formed Customer AI & Personalisation Team, to leverage AI and advanced analytics to understand our customers better, deliver tailored experiences, and drive business growth through data-driven decision-making and personalization strategies The Machine Learning Engineer is … status quo, taking full responsibility for your AI solutions from design to operation. You diligently care about the quality of your work, including proper documentation and security aspects. The Customer AI and Personalisation Team is an expert-team with a passion for AI technology. It works mainly with our App, Web and CRM teams with the mission to leverage More ❯

We are seeking an experienced SAP Customer Cloud (SAP CX) specialists to join our Ticket team and support SAP ticket solutions. The ideal candidate will have hands-on experience in one or more SAP CX components such as SAP Sales Cloud, Service Cloud, Marketing Cloud, Commerce Cloud , or Customer Data Cloud . Key Responsibilities: Implement and configure SAP … Customer Cloud solutions based on business requirements. Collaborate with stakeholders to gather and analyze business needs for customer engagement processes. Customize and integrate SAP CX modules with SAP and non-SAP systems (eg, S/4HANA, CRM, ERP, third-party tools). Provide support for system enhancements, upgrades, and new feature rollouts. Conduct user training and prepare … system documentation. Monitor system performance and resolve issues related to configuration, workflows, and data flows. Ensure best practices in data security, GDPR compliance, and customer data management. Qualifications: Bachelor's degree in Computer Science, IT, or related field. 4+ years of experience with SAP Customer Cloud or SAP CX solutions. Experience with at least one SAP CX module More ❯

execute a comprehensive revenue generation strategy that aligns with Zyte's goals and objectives. Lead, mentor, and expand the sales teams, fostering a high-performance sales culture. Oversee the Customer Success and Support teams, ensuring they deliver exceptional value to clients while aligning efforts with broader revenue objectives. Drive initiatives that enhance customer satisfaction, retention, and loyalty. Foster … needs and resolves issues effectively. Establish key metrics to track performance and growth across all revenue-generating departments. Collaborate with other executives to ensure alignment with product development and customer success initiatives. Identify and pursue new business opportunities, building strategic partnerships and enhancing Zyte's market presence. Analyze market trends to identify potential areas for growth and develop actionable … plans. Represent Zyte at industry events and conferences, positioning the company as a leader in the web data extraction space. Drive customer engagement and retention strategies to maximize long-term revenue. Create and manage effective forecasting and planning processes to meet revenue goals. Requirements: Minimum of 10 years of experience in B2B sales leadership, ideally in the SaaS More ❯

1st line Support Engineer/Customer Support Location: Poole or Buckinghamshire Super Hybrid ( 1 day a week in the office) Salary is 25k - 28k Skills: 1st line support, Troubleshooting, Networking, Telephony, Windows Server, Diagnostics, Scripting, Monitoring, Configuration, Communication, Customer Service, Composure, Teamwork Were Hiring: Customer Support Engineer (1st line support) Hybrid (1 Day/Week in Office … person with a tech-savvy edge? Do you thrive in fast-paced environments and know how to keep your cool when things get busy? If you have a strong customer service mindset, a friendly, positive personality, and a solid grasp of Windows Server and networking basicswe want to hear from you! The Role: Were looking for a Customer Support Engineer/1st line support Engineer to join a high-performing Customer Service team and be the first line of contact for customers. Youll triage and resolve incidents, problems, and service requests across a suite of Customer Engagement solutionsmaking a real difference every day. This is a hybrid role with an expectation of 1 day More ❯

We are moving from prototypes to production at scale. Our FDE team is on the front lines of this transition, helping customers adopt AI faster and with more confidence. Customer-first mindset: You will foster a culture of deep customer empathy and practical problem-solving. From scoping use cases to shipping solutions, your team will be responsible for … and trust Work hands-on with customers to deeply understand and solve complex business and technical challenges Scope, deliver, and guide the adoption of solutions by embedding directly with customer teams Make smart tradeoffs between speed, scope, reusability, and bespoke solutions Drive technical decisions and help the team navigate system integrations and architecture choices Shape the product roadmap by … translating customer needs into scalable platform improvements Build internal tooling and shared capabilities to accelerate delivery across diverse use cases Collaborate across engineering, product, and customer teams to streamline execution and reduce friction Ensure fast, high-quality delivery of features, experiments, and customer launches Provide strategic clarity to your team and attract, hire, and retain world-class More ❯

Provisioning Coordinator - Customer Engagement Focus-£28,000-£32,000- Camberley, GU17 The Role Are you experienced with building strong relationships with customers? Do you enjoy coordinating and delivering a seamless customer experience in a fast-paced environment If so, we have an exciting opportunity for you. Windsor Telecom is a dynamic and customer-centric telecommunications provider … delivering innovative solutions to businesses across the UK. We pride ourselves on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While you do not need deep technical knowledge, an understanding of the telecoms sector will … the provisioning lifecycle. Maintain accurate records of provisioning activities using internal systems.Identify and escalate any issues that may impact service delivery timelines. Support continuous improvement initiatives to enhance the customer provisioning experience. The Company Windsor Telecom believe in making technology easy and enjoyable for businesses of all sizes; providing communications, connectivity, mobile & IT services to 5,000+ happy customers More ❯

An ideal candidate will have some software development background, but experience in working with customers to gather requirements and deliver solutions. Responsibilities: The responsibilities of a Technical Consultant include: • Customer engagement to collect technical integration and solution requirements • Attend customer sales calls when needed to support technical integration and solution topics. • Design and configuration of software platform … to meet customer requirements • Engage in the customer support process to help with resolution on certain technical integration and solution issues. • Provide internal and external customers answers and ideas related to software integration and business process implementation • Solution testing and documentation • Attending meetings, sessions and other company events • Reporting on daily responsibilities and tasks Qualifications: Skills • Analytic and … a background in IT/Systems/Interfaces is a plus • Knowledge of telematics industry, mobile workforce management, or route optimization is a plus. • Excellent analytic skills. • Presentation and customer relationships skills are required. Location: Reading, UK More ❯

Responsibilities Operate as the first point of contact for a portfolio of customers, building and nurturing strong, long-term relationships through regular meetings and consistent engagement. Implement and maintain customer engagement plans, including periodic virtual (Teams) reviews and mobile health checks. Monitor, action and follow through to resolution, actions deriving from customer engagement. Act as the escalation … point for customer issues raised by the first line customer support team, ensuring prompt and effective resolution. Drive continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of new customers and the introduction of new services for existing clients. Work with the Account Team Manager to manage the full customer lifecycle … including renewals, to ensure sustained satisfaction and industry leading retention levels. Foster a culture of collaboration, continuous improvement, and customer-centric service delivery. What You ll Need Experience of managing a portfolio of 30+ customers. Experience of working for a fast growth telecoms or IT services company. Demonstratable evidence of retaining existing business and delivering new opportunities. A solutions More ❯

Responsibilities Operate as the first point of contact for a portfolio of customers, building and nurturing strong, long-term relationships through regular meetings and consistent engagement. Implement and maintain customer engagement plans, including periodic virtual (Teams) reviews and mobile health checks. Monitor, action and follow through to resolution, actions deriving from customer engagement. Act as the escalation … point for customer issues raised by the first line customer support team, ensuring prompt and effective resolution. Drive continuous service improvement initiatives by leveraging data and customer feedback. Support the seamless onboarding of new customers and the introduction of new services for existing clients. Work with the Account Team Manager to manage the full customer lifecycle … including renewals, to ensure sustained satisfaction and industry leading retention levels. Foster a culture of collaboration, continuous improvement, and customer-centric service delivery. What You’ll Need Experience of managing a portfolio of 30+ customers. Experience of working for a fast growth telecoms or IT services company. Demonstratable evidence of retaining existing business and delivering new opportunities. A solutions More ❯

and a desire to secure and build upon new and existing business opportunities. The role will help ensure our technical solutions are robust, commercially viable and fully address the customer requirements. The role will support the whole lifecycle from initial engagement with pre-sales and customers to proposal, solution design and delivery. The opportunities for growth and development … develop. The role will focus on the development of Microsoft solutions and cloud platforms and will have responsibility for the technical solutions and will retain that responsibility from initial customer engagement through to implementation and handover to Methods delivery teams. The role will require someone with extensive technical experience, good interpersonal skills and the ability to explain potentially … looking for a new and challenging architect position, one which will make best use of their existing skills and experience and also further their development. Responsibilities Involvement in initial customer engagements to articulate Methods capabilities and help shape customer technical strategy and requirements. Own the technical solution required to meet a customers specification, liaising proactively with colleagues and More ❯

with prospective clients, understanding their data orchestration needs, and providing tailored solutions through Astronomer's platform. As an Account Executive, you will play a critical role in expanding our customer base and contributing to Astronomer's mission of delivering the world's data. This role requires regular onsite work at an office, as well as periodic travel based on … business and customer needs. What You Get to Do: Drive Revenue Growth: Own and exceed revenue targets through full-cycle sales, from prospecting to deal closure. Customer Engagement: Build strong relationships with prospective clients, understand their challenges, and articulate how Astro can solve their needs. Strategic Prospecting: Identify and qualify new opportunities by leveraging outbound techniques and … engaging inbound leads. Solution Selling: Deliver compelling product demonstrations and craft tailored proposals that align with the customer's goals. Collaboration: Work closely with internal teams, including marketing, customer success, and product development, to ensure customer satisfaction and seamless onboarding. Market Insights: Stay informed about industry trends, competitive offerings, and emerging technologies to better position Astro as More ❯

Are you a seasoned Dynamics 365 Developer ready to take the lead on impactful projects? Join a dynamic, product-focused organisation where your expertise will shape the future of customer engagement and service delivery. My Global leading client are looking for someone who thrives in a collaborative, agile environment and is passionate about building smart, scalable solutions across … Customer Service , Marketing , and Sales modules using the Power Platform and Dynamics 365 . What you’ll be doing Lead the design and development of custom solutions in Dynamics 365 and Power Platform, ensuring alignment with business goals and best practices. Integrate Dynamics 365 with other systems to streamline data flow and automate processes. Customise and configure applications to More ❯

Are you a seasoned Dynamics 365 Developer ready to take the lead on impactful projects? Join a dynamic, product-focused organisation where your expertise will shape the future of customer engagement and service delivery. My Global leading client are looking for someone who thrives in a collaborative, agile environment and is passionate about building smart, scalable solutions across … Customer Service , Marketing , and Sales modules using the Power Platform and Dynamics 365 . What you'll be doing Lead the design and development of custom solutions in Dynamics 365 and Power Platform, ensuring alignment with business goals and best practices. Integrate Dynamics 365 with other systems to streamline data flow and automate processes. Customise and configure applications to More ❯

Strong proficiency with CRM and Marketing Automation systems (e.g., Salesforce, Eloqua, Jira, Terminus, or similar) Growth mind-set, focused on outcomes, learnings, and quick-pivots that result in increased customer engagement, pipeline, and revenues Exceptional analytical skills and a history of data-driven decision-making, with proven experience measuring ROI and showing results for marketing programs Experience working … cross-functionally with sales, customer success, Global Demand Centre, and product teams to design campaigns and drive outcomes Executional excellence with a consistent ability to deliver on time, within budget, and aligned to organizational priorities Exceptional written and verbal communication skills with a history of delivering compelling presentations to senior executives and stakeholders A strategic thinker who can balance … scalable regional marketing programs to support account-based strategies, pipeline acceleration and revenue growth. Programs to include regional in-person/virtual events, webinars, digital experimentation, localised content development, customer enablement, and strategic partnerships Partner with cross-functional stakeholders: Collaborate with Global and EMEA marketing teams, GDC, partner marketing, and sales teams to build cohesive strategic plans that align More ❯

00am - 5:30pm No weekends or bank holidays Contract: Full-time Hybrid working (Manchester HQ) Are you a data-driven marketer with a creative spark and a passion for customer engagement? Do you thrive in a fast-paced, collaborative environment where your ideas and insights drive real impact? Join Car Finance 247, the UK's digital car finance … creativity, curiosity, and continuous improvement Your Role as Direct Marketing Manager: Lead Campaigns : Plan, execute, and optimise multi-channel campaigns across email, SMS, and direct mail. Segment & Personalise : Use customer data to build smart, targeted segments and deliver personalised experiences that drive engagement and conversion. Automate & Optimise : Leverage marketing automation to deliver timely, relevant communications at scale. Test … FCA, and industry best practices. About You What We're Looking For: 3-5 years' experience in CRM, email/SMS, or direct marketing - ideally in a fast-paced, customer-focused environment Hands-on experience with platforms like Braze, Mailchimp, Klaviyo, Power BI, Microsoft platforms (specifically excel) and/or similar platforms Familiarity with Segment or similar CDPs is More ❯

on data-intensive edge applications, microservices and event-driven architecture. We also welcome diverse experiences in other languages, such as Golang, Rust, or Dart. Effective stakeholder management in supporting customer engagement and navigating teams through customer environments. Delivery-focused and pragmatic in ensuring customer value is delivered efficiently, with necessary trade-offs considered, balancing strategic direction … quality and resiliency. Have a product mindset, always keen to understand customer needs. Facilitate product and design discussions, contributing ideas to ensure we do the most impactful work that will improve the product and user experience. Comfortable dealing with ambiguity, thinking through the problem space, seeking feedback, challenging the status quo, and adjusting the platform through iterations. We are More ❯

logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customer support via … rapid skill development. About Us Our client is a leading eCommerce software provider in Leicester, driven by a mission to reimagine online commerce. Innovative apps enhance search, discovery, and customer engagement, making a tangible impact on businesses worldwide. They believe in customer growth, purposeful progress, and endless innovation, fostering a culture of transparency and collaboration. What We … Level 4, Degree, or Masters), you may be ineligible. You'll Bring: Clear Communicator: Skilled in expressing ideas effectively, written & verbal. Problem Solver: Logical, quick-thinking, and solution-focused. Customer Champion: Passionate about delivering exceptional customer experiences. Proactive Team Player: Self-motivated, eager to learn, thrives in collaboration. Organized Multitasker: Efficiently manages multiple tasks to success. Your Apprenticeship More ❯

logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customer support via … rapid skill development. About Us Our client is a leading eCommerce software provider in Leicester, driven by a mission to reimagine online commerce. Innovative apps enhance search, discovery, and customer engagement, making a tangible impact on businesses worldwide. They believe in customer growth, purposeful progress, and endless innovation, fostering a culture of transparency and collaboration. What We … Level 4, Degree, or Masters), you may be ineligible. You'll Bring: Clear Communicator: Skilled in expressing ideas effectively, written & verbal. Problem Solver: Logical, quick-thinking, and solution-focused. Customer Champion: Passionate about delivering exceptional customer experiences. Proactive Team Player: Self-motivated, eager to learn, thrives in collaboration. Organized Multitasker: Efficiently manages multiple tasks to success. Your Apprenticeship More ❯

insurance needs through its multi-product, multi-channel offering. Scottish Widows is one of the UK's most trusted providers, committed to delivering better outcomes through outstanding investment solutions, customer engagement, and digitisation. We're continually evolving to meet customers where they are and empowering their financial futures. You'll work in an agile, purposeful environment coordinating dependencies … status reporting and agile meetings, ensuring timely resolution. Process Innovation and Agility: Drive innovation by challenging existing processes, adopting change early, and view technological advancements as opportunities to enhance customer delivery. Inspiring Leadership and Collaboration: Inspire others by building rapport and gaining commitment through a strong personal identity. Embrace diverse viewpoints and demonstrate inclusive collaboration in your approach to … financial services sector, ideally in a Project Management/Technical Delivery Management role or similar. Cross-Functional Collaboration : Confirmed experience working across business and engineering teams to deliver integrated, customer-focused solutions. Customer-Centric Approach : Able to demonstrate a strong commitment to customer outcomes, with the ability to identify unmet needs and deliver value beyond expectations. Change More ❯

generate new sales opportunities across Northern UK • Support RIEGL's York-based technical operations, including: o Instrumentation testing and maintenance o Administrative support for RIEGL TLS service workflows o Customer demonstrations including support for southern UK regions o Helpdesk and technical customer support o Follow-up technical communications to ensure customer success o Delivery and enhancement of … RIEGL's training programs • Collaborate with both sales and support teams-50/50 split focus • Contribute to marketing initiatives including trade show representation and customer case studies Candidate Requirements • Experience in technical sales and/or support, ideally in a related engineering or geospatial technology field • Comfortable with hands-on instrumentation and customer-facing tasks • Strong communicator … with a proactive mindset for customer engagement • Valid UK driving licence (required) • Based in Northern England at RIEGL's York office, with travel throughout the region, Scotland and Ireland (Hybrid working an option) • Occasional international travel maybe required for training and event attendance • Some manual handling and frequent customer site attendance will be involved in this role. More ❯

but not exclusively, work in collaboration with a Client Executive on (an) existing client(s) to position, develop, and sell solutions that meet Client(s) business requirements and drive customer outcomes. The Business Developer will evangelize the Orange SVPs, Strategy, and Vision both to internal and external stakeholders. They will, when relevant, align and involve a peer BD when … development and transform into qualified opportunities Where applicable, closely collaborate with the European Sales Development Representatives (SDRs) to drive specific Outbound Lead generation campaigns Qualify and develop opportunities: Gather customer/business requirements and assess competitive landscape Set Commercial strategy to maximize chances to win or qualify out early in the process Engage with relevant customer stakeholders and …/or in collaboration with Client Executive Develop solutions with customer and partners in collaboration with Solution Leads and/or Experts. Lead and own the creation of proposals: Co-ordinate and steer the bid team to the winning design defined disruptive and agile commercial strategy Co-ordinate and steer the solutions team Define a disruptive and agile commercial More ❯