but not exclusively, work in collaboration with a Client Executive on (an) existing client(s) to position, develop, and sell solutions that meet Client(s) business requirements and drive customer outcomes. The Business Developer will evangelize the Orange SVPs, Strategy, and Vision both to internal and external stakeholders. They will, when relevant, align and involve a peer BD when … development and transform into qualified opportunities Where applicable, closely collaborate with the European Sales Development Representatives (SDRs) to drive specific Outbound Lead generation campaigns Qualify and develop opportunities: Gather customer/business requirements and assess competitive landscape Set Commercial strategy to maximize chances to win or qualify out early in the process Engage with relevant customer stakeholders and …/or in collaboration with Client Executive Develop solutions with customer and partners in collaboration with Solution Leads and/or Experts. Lead and own the creation of proposals: Co-ordinate and steer the bid team to the winning design defined disruptive and agile commercial strategy Co-ordinate and steer the solutions team Define a disruptive and agile commercial More ❯
to join their team on a 10 month contract basis. This is an exciting opportunity for a marketing professional to take ownership of strategic field programs and drive brand engagement, lead generation, and customer acquisition. As a Field Marketing Manager, you will be responsible for planning and executing scalable marketing programs. You will work closely with sales and … marketing teams to develop and implement campaigns that enhance brand visibility, generate leads, and support sales conversion rates. Your efforts will directly contribute to business growth and customerengagement in the region. THE ROLE: Some of your responsibilities as a Field Marketing Manager: Develop and execute regional marketing programs, including events, webinars, and targeted campaigns to drive brand More ❯
to join their team on a 10 month contract basis. This is an exciting opportunity for a marketing professional to take ownership of strategic field programs and drive brand engagement, lead generation, and customer acquisition. As a Field Marketing Manager, you will be responsible for planning and executing scalable marketing programs. You will work closely with sales and … marketing teams to develop and implement campaigns that enhance brand visibility, generate leads, and support sales conversion rates. Your efforts will directly contribute to business growth and customerengagement in the region. THE ROLE: Some of your responsibilities as a Field Marketing Manager: Develop and execute regional marketing programs, including events, webinars, and targeted campaigns to drive brand More ❯
but not exclusively, work in collaboration with a Client Executive on (an) existing client(s) to position, develop, and sell solutions that meet Client(s) business requirements and drive customer outcomes. The Business Developer will evangelize the Orange SVPs, Strategy, and Vision both to internal and external stakeholders. They will, when relevant, align and involve a peer BD when … development and transform into qualified opportunities Where applicable, closely collaborate with the European Sales Development Representatives (SDRs) to drive specific Outbound Lead generation campaigns Qualify and develop opportunities: Gather customer/business requirements and assess competitive landscape Set Commercial strategy to maximize chances to win or qualify out early in the process Engage with relevant customer stakeholders and …/or in collaboration with Client Executive Develop solutions with customer and partners in collaboration with Solution Leads and/or Experts. Lead and own the creation of proposals: Co-ordinate and steer the bid team to the winning design defined disruptive and agile commercial strategy Co-ordinate and steer the solutions team Define a disruptive and agile commercial More ❯
our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world! About the Role : As the Customer Success Manager (CSM) for EMEA, you will serve as a trusted advisor to our industrial clients throughout their journey with Dragos. You'll play a pivotal role in driving … adoption, ensuring satisfaction, and aligning our solutions with the customer's operational and security goals. You will be the bridge between Dragos and our customers - advocating for their success while aligning with internal teams to ensure world-class delivery. Responsibilities : Serve as the primary post-sales point of contact for customers in the EMEA region. Drive successful onboarding, implementation … customers to define success criteria and help them achieve measurable outcomes. Conduct regular business reviews to assess value realization and identify expansion opportunities. Act as the voice of the customer internally by relaying feedback to Product, Engineering, and Sales teams. Manage renewals and support customer retention efforts. Collaborate with Sales, Professional Services, and Support to ensure a seamless More ❯
You will engage leadership on opportunities to help you win! Here's what you'll do: Identify and create value with partners to large enterprise customers Own and drive customerengagement Engage at customer and partner C level and manage the buying centre and drive those relationships from initial contact to contract signature and beyond Prospect with … executive level Understanding of business management and operations Tech savvy and experienced in a consultative approach with customers Strong written and verbal communication, prioritization, and multi-tasking skills Excellent customer service and follow up with customers and the network Growth mindset, with a focus on customers Critical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks … and customer needs Values a diverse and inclusive work environment More ❯
West Midlands, England, United Kingdom Hybrid / WFH Options
itecopeople
/month) | up to c£600/day (Outside IR35) We're looking for a Reporting Lead to drive the reporting strategy for a key transformation programme, replacing legacy customer and property data systems with Dynamics 365 and Microsoft Fabric . This is a hands-on leadership role where you'll shape, deliver and embed a future-proof reporting … Head of Data and Reporting to align with BAU and enterprise reporting goals ✅ Must-Have Skills: Proven experience leading reporting/BI workstreams in large transformation programmes Strong stakeholder engagement and roadmap delivery experience Deep knowledge of Microsoft Power BI (DAX, data modelling, visual best practice) Experience with Microsoft Fabric (early-stage or implementation exposure ideal) Familiarity with Dynamics … CustomerEngagement (esp. iProperty Cloud) Finance & Operations Understanding of data flows between Dynamics, Azure, and reporting platforms Experience with Azure Data Services (Data Factory, Synapse Analytics) Confident facilitator of workshops and capable of translating complex needs into clear plans Excellent communicator who can bridge technical and business perspectives 🔧 Desirable: Experience in housing or public sector Knowledge of ActiveH More ❯
a key role in engaging with customers to retain their business and provide tailored solutions. This position, based in Manchester, requires excellent communication skills and a proactive approach to customer retention. Client Details The employer is a well-established medium-sized organisation within the Technology & Telecoms sector. They are known for offering innovative solutions and maintaining a strong focus … on customer satisfaction. Their Manchester office serves as a hub for their customerengagement and retention efforts. Description Engage with customers to understand their needs and deliver personalised retention strategies. Handle inbound and outbound calls to address customer concerns and offer tailored solutions. Work collaboratively with the sales and support teams to ensure seamless service delivery. … Maintain accurate records of customer interactions and feedback within the CRM system. Provide detailed information about available products and services to enhance customer retention. Meet or exceed individual and team retention targets. Identify opportunities for upselling or cross-selling additional services. Stay updated on industry trends and company offerings to provide informed advice to customers. Profile A successful More ❯
of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customerengagement at executive levels, working closely with our clients to establish long term relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients … of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities: Showing a good understanding of fraud and risk management, relating it to products More ❯
of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customerengagement at executive levels, working closely with our clients to establish long term relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients … of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities: Showing a good understanding of fraud and risk management, relating it to products More ❯
Systems Engineer whos passionate about delivering real-world solutions to customers. If youve supported technical projects, worked with infrastructure or cloud systems, and are eager to grow into a customer-facing delivery rolethis could be the perfect opportunity. Were committed to supporting your growth. In return, youll benefit from a clear development path that includes opportunities to gain industry … recognized certifications (such as Cisco or AWS) and hands-on experience in project delivery techniqueshelping you build the skills needed to thrive in customer-facing engineering roles. Responsibilities: Support the delivery of technical solutions to customers, ensuring alignment with requirements and project goals. Assist in gathering, documenting, and managing technical requirements throughout the project lifecycle. Contribute to the design … configuration, and integration of IP-based infrastructure and cloud systems. Participate in system testing, validation, and customer acceptance activities. Collaborate with internal teams (Engineering, DevOps, Support, PMO) to ensure smooth project execution. Help prepare technical documentation and customer-facing materials. Attend customer meetings and site visits, with occasional travel and overnight stays. Qualifications & Experience: Some experience working More ❯
Macclesfield, Cheshire, United Kingdom Hybrid / WFH Options
Fourth Enterprises, LLC
and completing configuration for our existing customers when requested. The role includes managing customers for up to six months onboarding them into Fourth, payroll and pension processing, delivering excellent customer service and daily problem solving. You will be a highly confident and motivated individual with prior experience in Fourth Solutions. This individual will work with our Sales, Project Management … Professional Services, Solution Consultants and Customer Success teams in every stage of the customer life cycle to provide new and existing customers with a quality implementation. You will work closely with Fourth's prospects and customers understanding their business, payroll and pension implementation to meet their requirements to enable the delivery of their payroll and pension that works … well for each customer creating value and maximising growth opportunities. You will develop a deep understanding of the implementation service and the ability to transform our customers' requirements as well as consulting on best practice within payroll and pension.You will build great relationships and act as an ambassador for the company and our products. The role Payroll & Pension Implementation More ❯
starting out in your career or looking to progress as an industry professional, Node4 has a place for you. About the role We are looking for a Dynamics 365 CustomerEngagement (CE) Functional Consultant to join our growing Microsoft Business Applications team. You will play a key role in delivering Dynamics 365 CE solutions that help customers transform … how they manage their sales, service, marketing, and customer relationships. Working closely with clients, you will lead discovery sessions, design business processes, configure D365 CE, and support clients throughout the implementation journey to go-live and beyond. This is a fantastic opportunity for someone who is passionate about helping organisations improve how they work through the power of CRM … Microsoft Power Platform. In this role, you'll: Lead and facilitate workshops to understand client business processes and capture requirements Design and configure solutions within Dynamics 365 CE (Sales, Customer Service, Marketing, Field Service, or Project Operations) to meet client needs Translate business requirements into functional specifications, process flows, and solution designs Collaborate closely with technical consultants, developers, and More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Randstad Inhouse Services
logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customer support via … rapid skill development. About Us Our client is a leading eCommerce software provider in Leicester, driven by a mission to reimagine online commerce. Innovative apps enhance search, discovery, and customerengagement, making a tangible impact on businesses worldwide. They believe in customer growth, purposeful progress, and endless innovation, fostering a culture of transparency and collaboration. What We … Level 4, Degree, or Masters), you may be ineligible. You'll Bring: Clear Communicator: Skilled in expressing ideas effectively, written & verbal. Problem Solver: Logical, quick-thinking, and solution-focused. Customer Champion: Passionate about delivering exceptional customer experiences. Proactive Team Player: Self-motivated, eager to learn, thrives in collaboration. Organized Multitasker: Efficiently manages multiple tasks to success. Your Apprenticeship More ❯
Leicester, Leicestershire, United Kingdom Hybrid / WFH Options
Randstad Inhouse Services
logical thinkers with a passion for helping others. Join our dynamic team as a Digital Support Technician Apprentice, where you'll be the crucial first point of contact, ensuring customer success via live chat.You will assist them swiftly and expertly, relying on your logical thinking and in-depth platform knowledge. The Opportunity Role: First-line customer support via … rapid skill development. About Us Our client is a leading eCommerce software provider in Leicester, driven by a mission to reimagine online commerce. Innovative apps enhance search, discovery, and customerengagement, making a tangible impact on businesses worldwide. They believe in customer growth, purposeful progress, and endless innovation, fostering a culture of transparency and collaboration. What We … Level 4, Degree, or Masters), you may be ineligible. You'll Bring: Clear Communicator: Skilled in expressing ideas effectively, written & verbal. Problem Solver: Logical, quick-thinking, and solution-focused. Customer Champion: Passionate about delivering exceptional customer experiences. Proactive Team Player: Self-motivated, eager to learn, thrives in collaboration. Organized Multitasker: Efficiently manages multiple tasks to success. Your Apprenticeship More ❯
of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, About our Team: The team drives customerengagement at executive levels, working closely with our clients to establish long term relationships with key stakeholders. About the Role: As an Engagement Manager, you'll work on an ongoing basis with our clients to … of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities: Showing a good understanding of fraud and risk management, relating it to products More ❯
re looking for people who want to be part of that journey. Job summary: We're on a mission to transform the energy sector through cutting-edge technology and customer-centric innovation. As our new CRM Manager , you'll play a pivotal role in shaping and delivering a best-in-class HubSpot CRM platform during a period of large … scale digital transformation. You'll be joining a high-performing team of industry-leading experts in technology, marketing, operations and customer experience. This is a unique opportunity to influence the design of our tech stack, embed best-practice ways of working, and ensure our CRM becomes a powerful engine for growth, insight and customer engagement. Essential functions of … HubSpot platform, including performance monitoring, issue resolution, and first-line user support - escalating issues where necessary. Ensure HubSpot serves as a reliable source of information from prospecting through to customer management. Develop internal processes and configurations to manage data quality, including cleansing routines and governance policies to ensure GDPR compliance. Champion data integrity, accuracy and consistency across the business. More ❯
Partners-to design, validate, and present cohesive solutions. Serve as a thought leader on industry trends and supply chain innovation, bringing external market perspective to internal solution development and customer discussions. Build, configure, and deliver impactful demonstrations of Blue Yonder's SaaS platform, showcasing how we help clients solve problems across the full retail value chain. Act as a … customer advocate internally-sharing field insights to help shape product direction and go-to-market strategy. Translate complex retail challenges into achievable transformation roadmaps through solution recommendations and technical proof points. Support customerengagement from initial discovery to final presentation, influencing C-level decision-makers through clear articulation of Blue Yonder's differentiated value. What We're … audiences, including executives Strong analytical thinking, communication, and storytelling skills; able to synthesize and articulate value clearly Proficiency in SaaS platforms and ability to configure or tailor solutions in customer-facing environments Comfortable in a fast-paced, collaborative, and entrepreneurial environment Willingness to travel up to 50% Personal Traits That Thrive in This Role Bold, curious, and confident in More ❯
written communication skills, with the ability to convey complex concepts to diverse audiences. Analytical Thinking: Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Customer Focus: Demonstrated ability to understand customer needs and translate them into actionable product requirements. Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities … you be doing in this role? Data Management: Lead the collection, processing, and analysis of patent data, ensuring accuracy and completeness, as well as alignment with business goals and customer needs. Stakeholder Collaboration: Work closely with cross-functional teams, including software developers, data scientists, legal experts, and business stakeholders, to define requirements and deliver high-quality solutions. Market Analysis … research and competitive analysis to identify trends, opportunities, and threats in the patent data landscape. Roadmap Development: Create and maintain a detailed roadmap, prioritizing features and enhancements based on customer feedback, market demands, and strategic objectives. IP Expertise: Provide subject matter expertise on patents and IP, guiding the team in developing innovative solutions that address the needs of IP More ❯
Gibraltar, Buckinghamshire, United Kingdom Hybrid / WFH Options
Grosvenor Casinos Limited
strategy and performance across our online Bingo offerings. You will report to the Head of Product and work closely with cross-functional teams including commercial, operations, marketing, technology, and customer insights to shape and deliver a best-in-class Bingo experience. You will be responsible for identifying customer needs within the Bingo space, driving product discovery and innovation … proposition in a fast-evolving digital landscape. Main Accountabilities & Responsibilities: Understand and align with Rank Interactive's business objectives to develop and execute a Bingo product strategy that meets customer needs and delivers commercial results Represent the voice of Bingo customers in all stages of product discovery using data insights, player feedback, and market research Drive a data-led … approach to product innovation and prioritisation, with strong focus on player engagement, monetisation and retention within the Bingo ecosystem Develop and own the Bingo product roadmap, clearly articulating priorities that drive revenue growth, customerengagement, and operational efficiency Collaborate with internal and external stakeholders, including third-party Bingo providers, to assess product performance, identify areas for improvement More ❯
CRM best practices across the business. Assist in the creation of workflows, business rules, and calculated fields. Required Skills & Experience Recent hands-on experience with Microsoft Dynamics 365 CRM (CustomerEngagement) . Understanding of the Power Platform : Power Automate, Power Apps (Model-driven). Familiarity with Dataverse tables, relationships, and security roles. Basic JavaScript skills and a willingness More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
IT Talent Solutions Ltd
to cover a key maternity leave. This is a rare opportunity to take on a role that’s both strategic and hands-on , with a sharp focus on driving customerengagement and growth across the DACH region (Germany, Austria, Switzerland) and the UK. The Role You’ll own and execute multi-channel engagement lifecycle programmes across email … integrated marketing to deliver high-impact campaigns. Analyse campaign performance, generate insights, and recommend actionable improvements. Manage budgets, forecasts, and performance reporting. Run A/B testing to enhance engagement and conversion across the customer journey. What We’re Looking For Fluent German & English – essential for the DACH market focus. Minimum 5 years’ experience in CRM or digital More ❯
the last three years, we have been the #1 seller of wholesale payment systems worldwide. At Volante, we are all about revolutionizing the world of Payments. Role Overview: The Engagement Manager serves as a critical bridge between Volante and our customers, focusing specifically on payment solutions . This role combines deep expertise in the payments industry with exceptional customerengagement, business analysis, and project oversight skills. The ideal candidate will ensure customer success by understanding their unique needs, driving the successful implementation and adoption of our products and services. Key Responsibilities: Client Relationship Management: Build and nurture strong, long-term relationships with key clients, acting as their primary point of contact for all project-related matters. … and Engineering teams to ensure client requirements are accurately understood and prioritized within the product roadmap. Project and Delivery Oversight: Support the full lifecycle of solution implementations, from initial engagement and scoping through successful delivery and post-launch support. Facilitate communication and collaboration between clients, internal product teams, engineering, sales, and support functions. Drive the resolution of delivery challenges More ❯
the last three years, we have been the #1 seller of wholesale payment systems worldwide. At Volante, we are all about revolutionizing the world of Payments. Role Overview: The Engagement Manager serves as a critical bridge between Volante and our customers, focusing specifically on payment solutions . This role combines deep expertise in the payments industry with exceptional customerengagement, business analysis, and project oversight skills. The ideal candidate will ensure customer success by understanding their unique needs, driving the successful implementation and adoption of our products and services. Key Responsibilities: Client Relationship Management: Build and nurture strong, long-term relationships with key clients, acting as their primary point of contact for all project-related matters. … and Engineering teams to ensure client requirements are accurately understood and prioritized within the product roadmap. Project and Delivery Oversight: Support the full lifecycle of solution implementations, from initial engagement and scoping through successful delivery and post-launch support. Facilitate communication and collaboration between clients, internal product teams, engineering, sales, and support functions. Drive the resolution of delivery challenges More ❯
Client Partner Department: 101 Customer Success Employment Type: Full Time Location: Remote, United Kingdom Description A Client Partner serves as a strategic link between EIS and our customers, to strengthen and expand the relationships between the company and its clients, ensuring clients derive maximum value from the company's Products (Offerings and Services), and results in enhanced customer satisfaction, retention, and growth. The Client Partner is accountable for KPIs based on: Annual Recurring Revenue (ARR) Growth. Gross Margins for Product and Service offerings. Customer Satisfaction and commitment to further invest in additional products and services. The Client Partner is assigned to new sales pursuits, to a portfolio of active customers and is responsible for driving successful … lasting client relationships. Understand the client's business objectives and challenges. Service as the primary point of contact for the client's Executives, acting as a liaison between the customer and the EIS's internal management. Maintaining strong relationships with the client's System Integration and Advisory partners. Accountability for the revenue and financial performance forecast for the expanding More ❯