251 to 275 of 1,269 Customer Engagement Jobs in the UK

strengthen its leadership structure and introduce the processes and accountability needed to support its next stage of growth. The business already has a loyal customer base, an experienced team and strong foundations. This is not a turnaround role. The opportunity is to understand what is working, identify where greater … controlled, commercially sustainable way. The Role Reporting to the board and working as part of the senior leadership team, you will own the customer and operational lifecycle across the business. Your remit includes product and service operations, customer onboarding, provisioning, technical support, service delivery, account management, customer ...

Description:****Your Impact**Leonardo is seeking an experienced customer-facing engineer to join the Integrated Sensing & Protection (ISP) Line of Business, supporting Leonardo's Precision Guidance portfolio, including SAL Seeker and Compact Seeker products. Working as part of Leonardo's customer support and engineering community, you will provide … technical support to domestic and international customers throughout the integration, verification, validation, qualification and operational deployment of Precision Guidance systems. This is a highly customer-facing engineering role requiring close collaboration with platform integrators, weapon system manufacturers and Leonardo engineering teams. The primary objective is to ensure customers achieve ...

Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform the way they … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

Drive customer retention and long-term success by managing the renewal lifecycle for a global SaaS leader in procurement and spend management. Professional development and career progression is very clearly defined in this organisation. The Company Cloud based procurement and spend management software, helping organisations transform the way they … that improves efficiency, financial control and visibility of organisational spend. Cloud based platform enabling customers to modernise procurement processes through secure, scalable technology. Collaborative, customer focused culture where innovation, continuous improvement and long-term partnerships are value The Role Take ownership of a portfolio of existing customer contracts ...

implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer … technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers ...

Roadmap Support the ownership and maintenance of the claims management product roadmap, balancing innovation with delivery feasibility. Define and prioritise product requirements based on customer and internal stakeholder needs. Customer & Stakeholder Engagement Build strong relationships with customers, including First Central and Arval, to gather feedback, validate features … identify opportunities for enhancement. Act as the voice of the customer within the business, ensuring product decisions maximise value for users and the business. Engage with stakeholders across sopp+sopp, Activate Collision Solutions (ACS), and other internal teams to ensure product initiatives are aligned with business goals. Collaboration & Delivery Work ...

remote role, offering the flexibility to work virtually from anywhere within the UK. Contract Type : Permanent The Opportunity Reporting directly to the Head of Customer Management Platforms and working under the day-to-day technical leadership and direction of the Principal Engineer, this role is responsible for enabling secure … reliable and scalable movement of data between customer management platforms, enterprise systems and analytical platforms. The role supports the technical delivery, operation and continuous improvement of integration capabilities across the Customer Management Platforms estate, ensuring consistent engineering standards, architectural alignment and operational excellence. What You Will Be Doing ...

needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities: Take ownership and act as a Customer liaison between designated Customers and support … necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while maintaining oversight ...

expanding rapidly and we are seeking an enthusiastic, driven, and customer-focused Account Manager to join our growing team. The Account Manager will be responsible for building strong client relationships, driving retention and revenue growth, and helping customers maximize the value of their investment in MRI's software solutions. … based in our London, UK Office. Responsibilities Professionally represent MRI and build mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and Sales development Recommend appropriate solutions and negotiate acceptable terms with the Client Achieve or exceed all quarterly and annual fiscal ...

TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. About TTEC Digital About TTEC Digital TTEC Digital is a leading global … customer experience (CX) technology and services partner, helping organizations modernize customer engagement through cloud contact center, AI, automation, and digital transformation solutions. We partner with industry-leading technology providers including NICE, Genesys, Microsoft, Cisco, Google, Five9, and Zoom to deliver innovative Contact Center as a Service (CCaaS ...

remote role, offering the flexibility to work virtually from anywhere within the UK. Contract Type: Permanent The Opportunity Reporting directly to the Head of Customer Management Platforms and working under the day-to-day technical leadership and direction of the Principal Engineer, this role is responsible for enabling secure … reliable and scalable movement of data between customer management platforms, enterprise systems and analytical platforms. The role supports the technical delivery, operation and continuous improvement of integration capabilities across the Customer Management Platforms estate, ensuring consistent engineering standards, architectural alignment and operational excellence. What You Will Be Doing ...

jointly responsible for a shared patch of five hyperscale customers. Your primary objective will be to maintain and build on existing relationships across that customer base to drive opportunity discovery, new business growth and protection of the embedded base. The role carries joint ownership of the full sales cycle … deliberately collaborative model. You and your counterpart carry a shared annual sales and churn quota across the patch, share full visibility of all customer communications, and co‐own account strategy. All sales and churn bookings across the patch are retired against the joint target. Responsibilities Account Management: Build ...

Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know … mobilisation through to successful implementation, ensuring delivery to agreed scope, schedule, budget and quality. Working alongside senior programme leadership, solution architects, delivery managers and customer executives, this role will provide strong delivery leadership across complex multi-disciplinary teams. This is a senior client-facing role requiring exceptional leadership, governance ...

coordinating technical validation, and ensuring every deal is accurately documented and seamlessly handed over for implementation. This role is ideal for someone who enjoys customer engagement, coordinating multiple stakeholders and translating technical solutions into clear business value. While you’ll develop a strong understanding of our AI platform … sales cycle. Lead discovery sessions and workshops to understand customers' operational challenges, technical environments and commercial objectives, translating these into well-qualified opportunities. Scope customer environments, validate technical requirements and produce proposals, statements of work and commercial documentation that clearly define customer requirements and implementation scope. Own customer ...

will use our standardized messaging hierarchy to ensure strategic alignment between messaging, audience needs, and business objectives while maintaining consistency in brand voice and customer experience. While the Content Strategist does not own creation of the messaging within the content, they do drive the strategic vision that informs content … best to deliver consistent, personalized, content experiences that educate, engage, and empower customers to make informed decisions. With a focus on audience engagement and driving consistent storytelling and messaging, the Content Strategist's key responsibilities include conducting audience and content audits, creating content strategies and lifecycle calendars, overseeing content ...

Solution Engineer (Pre-Sales) South East England Hybrid Working Competitive Salary Benefits Are you a technically minded, customer-focused professional with experience in Pre-Sales, Solutions Engineering or Technical Sales? We're looking for a Solution Engineer to join a growing international business, supporting customers across the UK, Europe … Middle East. This is an exciting opportunity to combine technical expertise with customer engagement, helping deliver innovative solutions and supporting business growth. The Role As a Solution Engineer, you'll act as the technical bridge between customers and the sales team, helping to understand customer requirements, demonstrate ...

where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job summary At CDW, we deliver customer outcomes through deep technical expertise, trusted relationships, and a strong services-led approach. The Senior Network Architect operates as a senior presale overlay within … Secure Networks practice, responsible for shaping, designing, and leading complex network and security solutions aligned to customer business outcomes. This role translates business requirements into high-level architectures, drives solution strategy across multi-vendor environments, and leads engagements from early discovery through to proposal and handover to delivery. ...

where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job summary At CDW, we deliver customer outcomes through deep technical expertise, trusted relationships, and a strong services-led approach. The Senior Network Architect operates as a senior presale overlay within … Secure Networks practice, responsible for shaping, designing, and leading complex network and security solutions aligned to customer business outcomes. This role translates business requirements into high-level architectures, drives solution strategy across multi-vendor environments, and leads engagements from early discovery through to proposal and handover to delivery. ...

where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. Job summary At CDW, we deliver customer outcomes through deep technical expertise, trusted relationships, and a strong services-led approach. The Senior Network Architect operates as a senior presale overlay within … Secure Networks practice, responsible for shaping, designing, and leading complex network and security solutions aligned to customer business outcomes. This role translates business requirements into high-level architectures, drives solution strategy across multi-vendor environments, and leads engagements from early discovery through to proposal and handover to delivery. ...

backlog; write clear epics, user stories, and acceptance criteria. Partner with Product Management and stakeholders to shape roadmap outcomes and prioritise work to maximise customer value and business impact. Run effective backlog refinement and support agile ceremonies (planning, stand-ups, review, retro), ensuring the team is clear on scope … Support release planning and go-to-market readiness (release notes, user documentation, enablement for Sales/Support as needed). Use data (usage analytics, customer feedback, incident trends) to validate outcomes and drive continuous improvement. Promote strong product practices: definition of ready/done, quality thresholds, and pragmatic ways ...

manage end-to-end deployment workflows. Because our products support life-critical situations, you will bring exceptional leadership and a risk-aware approach to customer engagement and delivery. At Motorola Solutions, we foster a people-first culture that empowers you to explore your potential, innovate what's next … Requests for Change (RFCs), requirements documentation, contract changes, and financial tracking* Compile, track, and update all commercial aspects and financial metrics related to assigned customer deployments* Lead and coordinate agile delivery teams, including business analysts and deployment/quality assurance engineers, from contract award through deployment and customer ...

OneAdvanced as a trusted transformation partner across the Community Health market. What You Will Do You will develop a deep understanding of regional priorities, customer strategies and the evolving NHS landscape, using this insight to shape regional growth plans, influence customer strategy and identify opportunities across both existing … customers and new organisations. Working at executive level, you will align OneAdvanced's capabilities with customer priorities, creating long-term partnerships that deliver measurable outcomes for both customers and the business. Working collaboratively with Account Managers, Product, Marketing, Professional Services and Support, you will provide strategic commercial leadership across ...

OneAdvanced as a trusted transformation partner across the Community Health market. What You Will Do You will develop a deep understanding of regional priorities, customer strategies and the evolving NHS landscape, using this insight to shape regional growth plans, influence customer strategy and identify opportunities across both existing … customers and new organisations. Working at executive level, you will align OneAdvanced's capabilities with customer priorities, creating long-term partnerships that deliver measurable outcomes for both customers and the business. Working collaboratively with Account Managers, Product, Marketing, Professional Services and Support, you will provide strategic commercial leadership across ...

pivotal role in combining technical expertise with strong sales acumen to identify, qualify, and close new business opportunities across a defined portfolio of customer and partner accounts. Your day-to-day responsibilities will involve close collaboration with customers, partners, and Account Managers to deliver business value, conduct demos … success of bids and tenders. You will provide end-to-end technical and business value guidance before and during the sales cycle ensuring customer requirements are met with tailored, innovative solutions. Acting as a trusted technical advisor, you will be a key point of contact for clients, offering strategic ...

reporting directly to the VP of Strategic Marketing. Working across Strategic Marketing, Engineering, Business Development and Field Application Engineering, you will help translate market, customer and technology insights into differentiated semiconductor products and compelling value propositions. From analysing emerging market requirements and competitive technologies to supporting product definition, business … broad, high-impact role spanning the product lifecycle of Dukosi’s Cell Monitoring System. You will play an important role in connecting customer and market needs with Dukosi’s product innovation and commercial objectives. KEY DUTIES Product definition and positioning: Contribute to the development of differentiated, competitive product concepts ...