276 to 300 of 440 Customer Engagement Jobs in the UK

guide deployment efforts, ensure seamless integration within client environments, and craft sustainable, scalable system architectures. You will also play a key role in setting the strategic direction of our customer engagements, providing technical leadership, and driving innovation in the application of our Gen AI platform. We are looking for a professional with a strong grasp of system architecture, particularly More ❯

guide deployment efforts, ensure seamless integration within client environments, and craft sustainable, scalable system architectures. You will also play a key role in setting the strategic direction of our customer engagements, providing technical leadership, and driving innovation in the application of our Gen AI platform. We are looking for a professional with a strong grasp of system architecture, particularly More ❯

guide deployment efforts, ensure seamless integration within client environments, and craft sustainable, scalable system architectures. You will also play a key role in setting the strategic direction of our customer engagements, providing technical leadership, and driving innovation in the application of our Gen AI platform. We are looking for a professional with a strong grasp of system architecture, particularly More ❯

Edge Products & Electrospa and provides Life & Property Protection and innovative products for the built environment. With offices in Coventry (West Midlands) and Coalville (East Midlands) Fixfire® serves an established customer base operating across a diverse range of industries and environments. The business is on a strong growth trajectory and achieves success through innovation and offering solutions that are often … proposals following industry standards Prepare quotations for small works, remedial tasks, and system enhancements Convert engineer reports into quotations with accuracy and speed Create tailored proposals that clearly communicate customer value Review specifications and drawings to ensure compliant bids Maintain CRM records, sales pipeline, and produce forecasts Support colleagues in presenting proposals and following up with clients Identify upsell … supportive team culture with regular team days The chance to make a real difference by contributing ideas for continuous improvement The Ideal Candidate We're looking for a motivated, customer-focused professional with both sales and technical expertise. About you: At least 5 years' experience in surveying and designing fire, security, access, or call systems Strong communication skills, especially More ❯

Legal Counsel – Hybrid (2 days x week in Cambridge) - £80-100k plus package A fast-growing customer focused entertainment business is transforming the way its customers access and enjoy its subscription-based products. With thousands of subscribers across the UK and beyond, they pride themselves on delivering innovation, value, and an outstanding customer experience. As they scale … contracts, including supplier, partnership, and subscription-related agreements Advise on consumer law, data protection (GDPR), intellectual property, and other relevant regulatory issues Support compliance efforts across marketing, product, and customer engagement activities Provide proactive, business-focused legal advice that balances risk with commercial opportunity Manage relationships with external counsel where required Contribute to building scalable legal processes as More ❯

team of around 70 people. Based in Central London, they operate a hybrid model with three days a week in the office. Their reputation is built on a straightforward, customer-first approach, primarily serving clients in the legal sector, including long-standing partnerships with legal chambers. Why They're Hiring To diversify their service offering and future-proof the … use with positive client feedback. The next step is to bring in a Product Manager to lead client-facing implementation. Key responsibilities include: Taking over client relationships post-initial engagement Supporting the sales process Leading implementation and onboarding Delivering training and creating high-quality user documentation This is not a traditional roadmap-driven product role. Instead, it focuses on … implementation, customer engagement, and communication . The product will evolve alongside AI advancements, but the Product Manager won't be responsible for a fixed roadmap. Ideal Candidate Profile Experience in small businesses or start-ups, comfortable with hands-on work Strong communication and documentation skills-attention to detail is critical Familiarity with design tools like Figma (or similar More ❯

team of around 70 people. Based in Central London, they operate a hybrid model with three days a week in the office. Their reputation is built on a straightforward, customer-first approach, primarily serving clients in the legal sector, including long-standing partnerships with legal chambers. Why They're Hiring To diversify their service offering and future-proof the … use with positive client feedback. The next step is to bring in a Product Manager to lead client-facing implementation. Key responsibilities include: Taking over client relationships post-initial engagement Supporting the sales process Leading implementation and onboarding Delivering training and creating high-quality user documentation This is not a traditional roadmap-driven product role. Instead, it focuses on … implementation, customer engagement, and communication . The product will evolve alongside AI advancements, but the Product Manager won't be responsible for a fixed roadmap. Ideal Candidate Profile Experience in small businesses or start-ups, comfortable with hands-on work Strong communication and documentation skills-attention to detail is critical Familiarity with design tools like Figma (or similar More ❯

team of around 70 people. Based in Central London, they operate a hybrid model with three days a week in the office. Their reputation is built on a straightforward, customer-first approach, primarily serving clients in the legal sector, including long-standing partnerships with legal chambers. Why They're Hiring To diversify their service offering and future-proof the … use with positive client feedback. The next step is to bring in a Product Manager to lead client-facing implementation. Key responsibilities include: Taking over client relationships post-initial engagement Supporting the sales process Leading implementation and onboarding Delivering training and creating high-quality user documentation This is not a traditional roadmap-driven product role. Instead, it focuses on … implementation, customer engagement, and communication . The product will evolve alongside AI advancements, but the Product Manager won't be responsible for a fixed roadmap. Ideal Candidate Profile Experience in small businesses or start-ups, comfortable with hands-on work Strong communication and documentation skills-attention to detail is critical Familiarity with design tools like Figma (or similar More ❯

team of around 70 people. Based in Central London, they operate a hybrid model with three days a week in the office. Their reputation is built on a straightforward, customer-first approach, primarily serving clients in the legal sector, including long-standing partnerships with legal chambers. Why They're Hiring To diversify their service offering and future-proof the … use with positive client feedback. The next step is to bring in a Product Manager to lead client-facing implementation. Key responsibilities include: Taking over client relationships post-initial engagement Supporting the sales process Leading implementation and onboarding Delivering training and creating high-quality user documentation This is not a traditional roadmap-driven product role. Instead, it focuses on … implementation, customer engagement, and communication . The product will evolve alongside AI advancements, but the Product Manager won't be responsible for a fixed roadmap. Ideal Candidate Profile Experience in small businesses or start-ups, comfortable with hands-on work Strong communication and documentation skills-attention to detail is critical Familiarity with design tools like Figma (or similar More ❯

team of around 70 people. Based in Central London, they operate a hybrid model with three days a week in the office. Their reputation is built on a straightforward, customer-first approach, primarily serving clients in the legal sector, including long-standing partnerships with legal chambers. Why They're Hiring To diversify their service offering and future-proof the … use with positive client feedback. The next step is to bring in a Product Manager to lead client-facing implementation. Key responsibilities include: Taking over client relationships post-initial engagement Supporting the sales process Leading implementation and onboarding Delivering training and creating high-quality user documentation This is not a traditional roadmap-driven product role. Instead, it focuses on … implementation, customer engagement, and communication . The product will evolve alongside AI advancements, but the Product Manager won't be responsible for a fixed roadmap. Ideal Candidate Profile Experience in small businesses or start-ups, comfortable with hands-on work Strong communication and documentation skills-attention to detail is critical Familiarity with design tools like Figma (or similar More ❯

role (3 days in the London office, 2 days from home). The successful candidate will be responsible for developing and delivering CRM campaigns end-to-end, ensuring strong customer engagement, retention, and measurable growth. Youll collaborate with senior marketing leaders and cross-functional teams to drive impactful campaigns that make a real difference. Key Responsibilities Manage and … execute CRM campaigns across the full customer lifecycle Build automated workflows, triggered journeys, and segmented campaigns Write and edit engaging email copy that aligns with brand messaging Run A/B and multivariate testing, analysing results to optimise performance Monitor deliverability, list health, and compliance with GDPR and best practices Produce campaign performance reports and dashboards, turning insights into … B2B, SaaS, or services environment Strong knowledge of CRM/marketing automation platforms (Customer.io preferred, but Braze, Iterable, HubSpot, Klaviyo etc. also valuable) Proven track record in building automated customer journeys and advanced segmentation Skilled in A/B testing, analytics, and campaign reporting Solid understanding of GDPR and data privacy compliance Excellent communication skills with a keen eye More ❯

role (3 days in the London office, 2 days from home). The successful candidate will be responsible for developing and delivering CRM campaigns end-to-end, ensuring strong customer engagement, retention, and measurable growth. Youll collaborate with senior marketing leaders and cross-functional teams to drive impactful campaigns that make a real difference. Key Responsibilities Manage and … execute CRM campaigns across the full customer lifecycle Build automated workflows, triggered journeys, and segmented campaigns Write and edit engaging email copy that aligns with brand messaging Run A/B and multivariate testing, analysing results to optimise performance Monitor deliverability, list health, and compliance with GDPR and best practices Produce campaign performance reports and dashboards, turning insights into … B2B, SaaS, or services environment Strong knowledge of CRM/marketing automation platforms (Customer.io preferred, but Braze, Iterable, HubSpot, Klaviyo etc. also valuable) Proven track record in building automated customer journeys and advanced segmentation Skilled in A/B testing, analytics, and campaign reporting Solid understanding of GDPR and data privacy compliance Excellent communication skills with a keen eye More ❯

hybrid role (3 days in the London office, 2 days from home).The successful candidate will be responsible for developing and delivering CRM campaigns end-to-end, ensuring strong customer engagement, retention, and measurable growth. You’ll collaborate with senior marketing leaders and cross-functional teams to drive impactful campaigns that make a real difference. Key Responsibilities Manage … and execute CRM campaigns across the full customer lifecycle Build automated workflows, triggered journeys, and segmented campaigns Write and edit engaging email copy that aligns with brand messaging Run A/B and multivariate testing, analysing results to optimise performance Monitor deliverability, list health, and compliance with GDPR and best practices Produce campaign performance reports and dashboards, turning insights … B2B, SaaS, or services environment Strong knowledge of CRM/marketing automation platforms (Customer.io preferred, but Braze, Iterable, HubSpot, Klaviyo etc. also valuable) Proven track record in building automated customer journeys and advanced segmentation Skilled in A/B testing, analytics, and campaign reporting Solid understanding of GDPR and data privacy compliance Excellent communication skills with a keen eye More ❯

hybrid role (3 days in the London office, 2 days from home).The successful candidate will be responsible for developing and delivering CRM campaigns end-to-end, ensuring strong customer engagement, retention, and measurable growth. You’ll collaborate with senior marketing leaders and cross-functional teams to drive impactful campaigns that make a real difference. Key Responsibilities Manage … and execute CRM campaigns across the full customer lifecycle Build automated workflows, triggered journeys, and segmented campaigns Write and edit engaging email copy that aligns with brand messaging Run A/B and multivariate testing, analysing results to optimise performance Monitor deliverability, list health, and compliance with GDPR and best practices Produce campaign performance reports and dashboards, turning insights … B2B, SaaS, or services environment Strong knowledge of CRM/marketing automation platforms (Customer.io preferred, but Braze, Iterable, HubSpot, Klaviyo etc. also valuable) Proven track record in building automated customer journeys and advanced segmentation Skilled in A/B testing, analytics, and campaign reporting Solid understanding of GDPR and data privacy compliance Excellent communication skills with a keen eye More ❯

business is creating a brand-new senior role to lead the integration and optimisation of Salesforce and HubSpot. This position will be central to shaping how the company manages customer data, enabling sales, marketing and finance teams to operate effectively through world-class CRM platforms. The Role Lead the implementation, optimisation and governance of Salesforce & HubSpot. Manage a team … Sales, Marketing, Finance, and Technology. Oversee data quality, integrity, governance, and compliance within CRM platforms. Manage vendor/partner relationships, contracts, and budget. Align CRM strategy with business growth, customer engagement and operational efficiency. About You Senior-level CRM platform management experience (Salesforce essential, HubSpot desirable). Background in complex B2B environments; events/media experience is an … link CRM capability to revenue growth. Hands-on knowledge of data quality, governance and compliance. Proven track record of managing teams and driving adoption of CRM platforms. Excellent stakeholder engagement across technical and commercial functions. Why Apply? Chance to build a new CRM function from the ground up. Hybrid London-based role with high visibility across the business. Competitive More ❯

of accountability, and promoting continuous learning. Provide regular coaching and feedback, support career development, and ensure the team remains motivated, focused, and aligned with the organisation's strategic objectives. Customer engagement & stakeholder management - Own the success for building and maintaining strong relationships with DA customers and DA internal stakeholders to ensure alignment, transparency, and successful project delivery outcomes. … Communication Strategy - Develop and execute communication strategies to ensure clarity, alignment, and engagement across internal stakeholders and clients. Project methodology & delivery - Design scalable, efficient processes that allow for the delivery of exceptional projects and support professional services growth. Implement, and continuously improve the end-to-end project delivery methodology to ensure consistency, quality, and agility across all engagements. Project More ❯

their integration and outsourcing needs Build your own pipeline through outbound and inbound channels (calls, email, events, social media) Collaborate with marketing to qualify leads and develop account plans Customer Engagement & Deal Management Deliver solution-focused presentations, demos, and workshops tailored to prospect needs Position our offering as a strategic partnership, not just a product Navigate complex buying … offerings, and developments in SaaS and IT service management Share insights with marketing, product, and leadership teams Partner cross-functionally with Marketing, Product, Partner Teams, and Services to ensure customer success from day one Maintain a healthy pipeline using CRM systems and established sales playbooks What We’re Looking For Required: Experience selling managed services, outsourcing solutions, or service … recurring revenue value Ability to manage complex, multi-stakeholder sales cycles with long-term engagements Familiarity with CRM tools (e.g., HubSpot, Salesforce), LinkedIn Sales Navigator, and sales enablement platforms Customer-focused, proactive, and solutions-oriented with excellent communication skills Strong ownership mindset with a bias for action and results Nice to Have: Understanding of ITSM, SIAM, or related service More ❯

the opportunity for a Business Analyst to join their digital transformation programme. This is a day-rate contract position working outside IR35, working on high-impact initiatives that modernise customer experience, operational processes and digital systems. Responsibilities of the Contract Digital Transformation Business Analyst (Utilities) Facilitate workshops with stakeholders to gather, analyse and document requirements Translate business needs into … utilities, energy or related sectors Skilled in creating detailed requirements documentation, process maps and user stories Excellent stakeholder management and communication skills Knowledge of cloud-based solutions and digital customer engagement platforms The role is a 6 month initial contract paying £450-500/d outside IR35, working in Manchester 2-3 days per week on a hybrid More ❯

the opportunity for a Business Analyst to join their digital transformation programme. This is a day-rate contract position working outside IR35, working on high-impact initiatives that modernise customer experience, operational processes and digital systems. Responsibilities of the Contract Digital Transformation Business Analyst (Utilities) Facilitate workshops with stakeholders to gather, analyse and document requirements Translate business needs into … utilities, energy or related sectors Skilled in creating detailed requirements documentation, process maps and user stories Excellent stakeholder management and communication skills Knowledge of cloud-based solutions and digital customer engagement platforms The role is a 6 month initial contract paying £450-500/d outside IR35, working in Manchester 2-3 days per week on a hybrid More ❯

the opportunity for a Business Analyst to join their digital transformation programme. This is a day-rate contract position working outside IR35, working on high-impact initiatives that modernise customer experience, operational processes and digital systems. Responsibilities of the Contract Digital Transformation Business Analyst (Utilities) Facilitate workshops with stakeholders to gather, analyse and document requirements Translate business needs into … utilities, energy or related sectors Skilled in creating detailed requirements documentation, process maps and user stories Excellent stakeholder management and communication skills Knowledge of cloud-based solutions and digital customer engagement platforms The role is a 6 month initial contract paying £450-500/d outside IR35, working in Manchester 2-3 days per week on a hybrid More ❯

programme, the Salesforce Product Manager will lead the evolution of CRM capabilities, ensuring they align with strategic goals, support cross-functional collaboration, and deliver measurable impact. This role places customer experience at the heart of the organisation's strategy and leverages Salesforce technology in smarter, more connected ways. Key Responsibilities Own and drive the Salesforce product strategy, ensuring delivery … Solid understanding of integration, data, and architecture in a modern CRM environment. Why Apply? This is a high-profile, business-critical role within a transformation programme that will redefine customer engagement for a global organisation. If you're motivated by the challenge of delivering real impact through Salesforce and product leadership, we'd love to hear from you. More ❯

ambitious and technically minded graduates to join their dynamic Applications Engineering team . This is an opportunity to work on cutting-edge projects that transform how businesses communicate, enhance customer engagement, and enable mass personalization through the power of technology and AI. You will be part of a collaborative global development environment that designs, builds, and maintains world … Developer , you’ll work across the full software development lifecycle — from concept to deployment. You’ll play a pivotal role in creating innovative solutions that drive digital transformation and customer excellence. Key Responsibilities Develop and maintain applications using C# , .NET , JavaScript , React , TypeScript , and SQL Server . Participate in Scrum processes to deliver high-quality, customer-focused features. More ❯

for a high-profile end user. Key Responsibilities: Lead and facilitate workshops with business stakeholders to gather and analyse requirements. Translate business needs into functional specifications for Dynamics 365 Customer Engagement (CE). Configure and customise D365 CE to deliver tailored solutions, including entity modelling, workflows, business rules, and integrations. Collaborate with technical teams and end users to More ❯

with Infrastructure, Development, and Architecture teams to support upgrades, migrations, and modernisation efforts. Mentor operations engineers and manage knowledge transfer from discovery into business-as-usual operations. Required Skills: Customer Engagement management. Strong leadership and coordination skills across technical and non-technical stakeholders. Excellent analytical and diagnostic abilities, with a structured approach to discovery and documentation. Skilled in More ❯

to support upgrades, migrations, and modernisation efforts. Mentor operations engineers and manage knowledge transfer from discovery into business-as-usual operations. Competencies: Technical background in Java, AWS and Kubernetes Customer Engagement management. Strong leadership and coordination skills across technical and non-technical stakeholders. Excellent analytical and diagnostic abilities, with a structured approach to discovery and documentation. Skilled in More ❯