276 to 300 of 335 Customer Engagement Jobs in the UK

great opportunity to get involved and grow with us. Content Creation & Management Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys. Structure conversation flows, decision trees, and escalation paths for smooth user interactions. Maintain a knowledge base to support chatbot responses and self-service … cost centre. Excellent organisational skills with attention to detail and process. Hands-on experience using Intercom, especially chatbot workflows and Inbox. Experience in customer support, UX writing, content strategy, or similar fields. Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge ...

present persuasive proposals, negotiate complex contracts, and guide clients through the decision-making process. Collaborate cross-functionally with marketing, pre-sales, product, and customer success teams to ensure seamless client experiences and strategic alignment. Leverage CRM tools effectively to manage pipeline, track activities, and forecast with accuracy. Represent Monotype … industry events, trade shows, and customer engagements to strengthen brand presence and generate opportunities. What we’re looking for: Experience in New Business and pipeline building. Experience in opportunity qualification, sales calls and prospect management with a demonstrated ability to convert prospects, closing deals and achieving defined goals. Fluency ...

basis: As a Tier 3 Cyber Security Analyst, youll work within the CSOC to detect, investigate, and respond to advanced security threats across customer environments. Youll support the CSOC Manager in day-to-day operations, act as a technical escalation point for analysts, and provide out-of-hours escalation … will continue to evolve as AI-driven detection, automation, and response capabilities are introduced. You will: Develop, tune, and maintain SIEM detection rules across customer environments Conduct proactive threat hunting and threat intelligence research Act as a senior escalation point for Cyber Security Analysts Coach and mentor analysts, supporting ...

timely data. Collaborate with marketing, operations, and product teams to deliver world-class partner experiences. Stay current on market trends, competitor activities, and end-customer needs to maintain a competitive edge and to build value-based relationships with reseller partners. Ensure operational excellence, such as disciplined CRM usage What … software marketplace and reseller ecosystem. Core Skills Strong commercial acumen, negotiation, and communication skills. Experience with channel sales, vendor management, and enterprise customer engagement. Experience with both long tail software sales and enterprise reseller engagement. Proficiency with CRM systems and sales reporting tools. Preferred Qualifications Bachelor s degree ...

Metal . The Sales Specialist drives the adoption of existing and new products , plays a pivotal role at the intersection of sales, product, and customer success . The main mission is to accelerate revenue growth by enabling the broader sales organization, supporting complex deals, and acting as a feedback … team and the pre-sales team or solutions architect if needed. Manage and maintain a robust and accurate pipeline and forecast. Gather and synthesize customer feedback, objections, and use cases to refine messaging and improve product-market fit. Serve as the "voice of the customer" to the product ...

live demonstrations, and clinical consultations to support the wider commercial teams and sales process. Serve as both a clinical subject and 1EchoCofidence expert in customer-facing engagements, conferences, and industry events. 4. Customer Success and Relationship Management: Build and maintain strong, long-term relationships with key clinical … academic stakeholders. Act as the primary clinical contact for customer feedback, user experience improvement, and post-sale support. Proactively monitor software adoption and work to resolve any barriers to optimal use. 5. Collaboration and Product Feedback: Work closely with product managers, AI engineers, and software developers to relay customer ...

careers. Keysight’s Global Solution Enablement (GSE) organization is seeking an expert-level Software Solution Architect to strengthen the role of software in complex customer solutions. This role will help expand the use of test automation and lab orchestration platforms, ensure solutions align with secure software frameworks … requirements, and elevate software development capability across GSE and Keysight’s Solution Engineering Organization (SEO). Global Solution Enablement is a customer-facing organization enabling differentiated solutions designed to meet each customer’s unique needs. The innovative solutions we develop span the breadth of Keysight’s addressable technologies. ...

secure, resilient and fit for the future. Were looking for a Senior Network & Security Engineer to take a leading technical role supporting a key customer site in Nuneaton . This is a hands-on, customer-facing role for an experienced engineer who enjoys ownership, problem-solving and delivering … escalation point for complex network challenges. About the role This is a second-line and project-focused role , combining technical depth with strong customer engagement. Youll be responsible for troubleshooting and resolving complex network issues, delivering network projects end-to-end, and ensuring the customers environment remains secure, stable ...

week, West London) Rate: £575 to £625 per day (Outside IR35) Contract Length: 3 months with option to extend Are you an accomplished customer facing Solution Architect or Principal Consultant with a track record of leading complex, cloud-first transformations Do you thrive at the intersection of technical strategy … architectural design, and customer success Our client, a fast-scaling cloud consultancy, partners with leading organisations to modernise their technology landscape through DevOps, platform engineering, automation, and software transformation . Following continued growth, they’re expanding their senior technical leadership team to shape and deliver large-scale customer ...

marketing, and ecosystem teams to align priorities, strategies, and execution. Drive adoption of Infor best practices, tools, and solutions to enhance sales efficiency and customer engagement. Monitor operational performance, proactively adjusting tactics to meet or exceed regional sales targets. Serve as a key liaison between regional field teams … embedding field insights into decision making and planning processes. Sales Process Optimization & Transformation Leadership Lead change initiatives to optimize sales processes and partner engagement models, improving efficiency, scalability, and execution. Manage transformation initiatives with clear communication, training, and adoption strategies. Foster a culture of agility and continuous improvement ...

Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions … Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft ...

Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions … Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft ...

settings. You will treat your region as a business - building pipeline, opening doors, and closing deals through proactive outreach, strategic account planning, and deep customer engagement. Key Responsibilities 1. Territory Ownership & New Business Generation Develop and execute a quarterly and annual territory plan aligned to national commercial priorities. Generate … champions. Build momentum by consistently filling the top of the funnel and progressing opportunities through disciplined follow-up. 2. Sales Execution & Deal Closing Lead customer conversations from first outreach to close, including presentations, demos, workflow discussions, and commercial proposals. Navigate multi-stakeholder NHS environments (clinical, operational, procurement, ICB/ ...

Project Engineer This position plays a key part in delivering technical change across a wide range of customer environments. The Project Engineer takes ownership of implementing infrastructure, cloud, networking, security, and telecoms solutions within an MSP setting. The role blends hands‐on engineering with structured project execution, ensuring work … completed to a high standard, within agreed timelines, and with minimal customer disruption. The role is primarily office‐based but requires regular on‐site attendance for audits, onboarding, project delivery, and complex issue resolution. Participation in an on‐call rota is expected to support critical incidents. What ...

Company A leading consumer brand is seeking a commercially minded CRM & Loyalty Data Analyst to supercharge the performance of its loyalty programme and drive customer-centric growth. This is a high-impact role where your insights will directly influence strategy, execution, and customer engagement. Your new role … heart of a data-led transformation, helping shift the business from sales-driven to customer-driven decision-making. Using your expertise in Bloomreach and core analytics, you'll deliver actionable insights that increase visit frequency and lifetime value, contributing to a minimum of 3% LFL growth year-on-year. ...

behavior. Supporting pre-sales efforts by participating in technical discovery calls and helping shape proposals and SLAs. Serving as a key technical advisor during customer engagements, ensuring successful integration and continued satisfaction. Interfacing with Sales, Marketing, Engineering, and Product teams to advocate for customer needs and influence roadmap … priorities. Acting as a strategic technical advisor to clients, shaping computer vision solutions that drive tangible business outcomes. Representing Ultralytics at conferences, webinars, and customer events while contributing to technical blog posts and educational materials. Your strategic vision and technical expertise will be essential in supporting Ultralytics' mission ...

teams * Oversee project finances, forecasting, and resource planning * Lead and motivate high-performing project teams to deliver against objectives * Support product demonstrations, trials, and customer engagements Skills and Experience required: * Proven Project Management experience delivering complex technology programmes * Experience across hardware, software, or R&D development projects * Strong stakeholder … management and client engagement skills * Experience delivering projects up to £5m+ * Background working with MOD or Defence would be preferred Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. ...

teams * Oversee project finances, forecasting, and resource planning * Lead and motivate high-performing project teams to deliver against objectives * Support product demonstrations, trials, and customer engagements Skills and Experience required: * Proven Project Management experience delivering complex technology programmes * Experience across hardware, software, or R&D development projects * Strong stakeholder … management and client engagement skills * Experience delivering projects up to £5m+ * Background working with MOD or Defence would be preferred Please apply for immediate interview! CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim/contract/temporary positions. ...

This is a rare opportunity to lead the data science function for a leading ecommerce organisation that places data at the centre of its customer and commercial strategy. You will shape the vision, build the road-map, and drive the adoption of advanced data products that power exceptional digital … experiences. The Company They are a retailer with a strong focus on using data to innovate, optimise, and enhance customer engagement. Working in a modern, product‐driven environment, they invest heavily in analytics, experimentation, and intelligent automation. As they continue to expand, they are strengthening their data leadership ...

About the role As a Pre-Sales Solution Architect, you will design and articulate end‐to‐end, customer‐centric solutions during the pre‐sales and bid lifecycle, translating business and technical requirements into compelling, deliverable and commercially viable offerings. You will work closely with sales, product, delivery and engineering … teams to shape winning propositions, support customer engagements, and ensure solutions are scalable, low risk and aligned to organisational strategy. Tell me more, tell me more... Our client is currently looking for a recruit in joining their current team, below are the job details for your reference ...

global community of Cyber Security professionals united by a passion for protecting our organisation and customers. Our Mission through collaboration and engagement across all functions within Computacenter; is to deliver an effective Cyber Assurance capability in support of internal and customer opportunities. To validate and verify that Computacenter … owners Working as a Cyber Assurance Consultant you will working in collaboration multiple teams and departments to Assure that all new internal implementations and customer engagements are security assessed against the internal security standards/policies standards, customer requirements and best practices. This role requires UK National Security ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. Whilst this is a home based role, you will be required to attend the Cambridge office twice a week. Responsibilities Business Development & Sales … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

market strategy for a global portfolio of technical B2B solutions. This role is responsible for portfolio strategy, product roadmap, positioning, and pricing—leveraging customer insights and market intelligence to prioritize investment and drive growth. The initial focus will be to guide two major product launches currently in progress while … Strategy & Portfolio Leadership Define the portfolio vision and strategy across multiple markets, including Food & Beverage, Pharma, Municipal, Pools, and Semiconductor. Govern roadmap decisions, translating customer feedback and market insights into product requirements, investment cases, and prioritization. Develop and maintain clear, consistent positioning architecture and value propositions across the portfolio. ...

Sales Consultant (SaaS) Location UK-based (remote/hybrid) Travel required for onboarding and customer engagements The Company We’re working with a fast-growing, PE-backed SaaS business currently scaling its commercial and go-to-market function. The business is investing heavily into its mid-market and enterprise … capability, with a strong focus on improving deal quality, conversion, and overall sales performance. The Opportunity This is a customer-facing Pre-Sales/Solutions Consultant role, supporting both mid-market and enterprise deals. You’ll play a key role in: Driving technical discovery Running product demonstrations Translating customer ...

video conferencing products, including software licenses, hardware maintenance, subscriptions, and support agreements. The role ensures high renewal rates, accurate contract management, and strong customer relationships while supporting revenue retention and growth. Renewals Management - Manage the full lifecycle of contract renewals for video conferencing products and services. - Track upcoming renewals … using CRM/ERP systems and ensure timely customer engagement. - Prepare and issue renewal quotations for licenses, subscriptions, support, and maintenance contracts. - Work with Sales and Account Managers to maximise renewal rates and identify upsell opportunities. - Follow up with customers to secure renewal orders before contract expiry. Contract Administration ...