276 to 300 of 1,478 Customer Engagement Jobs in the UK

Community of Practice Leader, Informatica

Location
Greater London, England, United Kingdom
months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK/Ireland and broader European markets. At Informatica, a Salesforce Company ...

Capability Lead – Cyber Security

Location
Corsham, England, United Kingdom
will be responsible for developing, maintaining and growing Ebeni's cyber capability, ensuring the organisation delivers high-quality, technically credible services aligned with customer needs and market opportunities. Key responsibilities include: Developing and executing the strategy for Ebeni's cyber capability in collaboration with Business Unit Leads. Providing technical … Leading and contributing to complex cyber security consultancy engagements, acting as a trusted technical authority. Supporting business development activities through bid support, proposal development, customer engagement and opportunity shaping. Representing Ebeni at client meetings, industry events and professional forums. Driving growth across cyber security services and supporting expansion ...

Specialist Solution Engineer 9 - Informatica

Location
Greater London, England, United Kingdom
London offices, this is a highly cross-functional role that requires strong local initiative, seamless collaboration across matrixed regional teams, and direct executive customer engagement to deliver expert guidance and drive measurable business results across UK/Ireland and broader European markets. At Informatica, a Salesforce Company … Cross-Functional Alliances: Establish and maintain robust partnerships across regional Sales, Marketing, and Product teams, ensuring regular communication and clear project accountability. Drive Platform Engagement: Oversee the development of digital enablement pages (including Seismic) and interactive community initiatives to expand active participation. Champion the CoP Mission: Promote the value ...

Group Architect (eCommerce)

Hiring Organisation
ARCA Consulting Ltd
Location
EC4R, Monument, Greater London, United Kingdom
Employment Type
Permanent
This is a rare opportunity to shape the technology strategy behind a large-scale ecommerce and cross-channel business, leading the architecture direction for customer-facing platforms and digital experiences that serve millions of customers. If you're an experienced Enterprise, Domain or Lead Architect with a strong eCommerce … background and a passion for customer experience, digital transformation and architecture leadership, this is an opportunity to make a genuine strategic impact. The Opportunity As Group Architect (eCommerce) , you'll own the architecture vision, roadmap and technology direction across the customer and cross-channel portfolio. Working closely with ...

Application Specialist

Hiring Organisation
Elekta
Location
Oxford, Oxfordshire, United Kingdom
Salary
£ 70 K
technology. Working closely with clinical users across North Europe, you will support implementation, go-live and optimisation activities while building strong customer relationships and driving customer satisfaction.This field-based role involves regular travel to customer sites and offers the opportunity to act as a trusted clinical … technical advisor, while sharing customer insights to support the ongoing development of Elekta's products and solutions.ResponsibilitiesDeliver training and application support across Elekta’s radiotherapy solutions, both remotely and on-site.Support customers through implementation, go-live and optimisation activities to maximise clinical and operational outcomes.Evaluate training effectiveness and support ...

Senior D365 CE and Power Platform Consultant

Hiring Organisation
Conspicuous
Location
Milton Keynes, Buckinghamshire, United Kingdom
Salary
£ 70 K
Location: [Buckinghamshire - Remote/Office Location]Salary: Up to 70-75k + BenefitsType: Full-timeA leading Microsoft partner specialising in Dynamics 365 Customer Engagement (D365 CE) and Power Platform solutions is seeking a talented and experienced Senior D365 CE and Power Platform Consultant to join their dynamic … users to ensure successful adoption of the implemented solutions.Qualifications:Proven experience as a D365 CE and Power Platform Consultant.Strong understanding of Dynamics 365 Customer Engagement and Power Platform (Power Apps, Power Automate, Power BI).Extensive experience in gathering and documenting business requirements, creating user stories, and requirement catalogues.Demonstrated ...

Senior Cyber Engineer

Location
Maidenhead, England, United Kingdom
container logistics company working to connect and simplify its customers' supply chains. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over … adjustments during the application and hiring process. A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple ...

Customer Success Consultant, UK

Hiring Organisation
Zinier
Location
London, United Kingdom
Salary
£ 80 K
thrive in the complex dance of managing multiple stakeholders whilst keeping your eye on the strategic prize? Zinier is searching for a hands-on, customer-obsessed Customer Success Manager who sees challenges as opportunities and customer success as the ultimate win.In this high-impact role, you will … operations with it. A core part of how you do that is through close partnership with our Solution Architects: you will co-own the customer engagement from a technical and strategic standpoint, bridging business outcomes with platform capability. You bring enough of a technical foundation to get into ...

D365 CE Developer (Field Service) ...

Location
Greater London, England, United Kingdom
Developer (Field Service) (contract) Job Title: D365 CE Developer (Field Service) Salary: Competitive Daily Rate Location: Remote (UK) – Home-based with occasional office/customer visits if required Work Type: Contract Role: We’re partnering with an innovative organization to bring in an experienced Microsoft Dynamics 365 CE Developer … short‐term contract offers the chance to work on a business‐critical programme from day one. Responsibilities: Develop, customize, and configure Microsoft Dynamics 365 Customer Engagement with a focus on Field Service. Build and enhance solutions using the Power Platform, including Power Apps and Power Automate. Develop plugins ...

CRM Solutions Owner, Customer Engagement

Location
Welwyn, England, United Kingdom
Roche Holding AG in the United Kingdom seeks a Solutions Owner for Customer Engagement & CRM to ensure end-to-end integrity and strategic effectiveness of the UK CRM ecosystem. You bridge global design and local execution, acting as the UK's subject-matter expert and hands-on escalation ...

PRODUCT MANAGER

Hiring Organisation
FreshtechIT
Location
City of London, London, United Kingdom
Manager to join a leading B2B SaaS company in the UK. As the Senior Product Manager, you will lead initiatives focused on product growth, customer adoption, platform engagement, and user experience improvements. You’ll collaborate closely with Engineering, Design, Sales, Customer Success, Marketing, and Data teams … deliver impactful product enhancements and drive business outcomes. As the Senior Product Manager, you will be responsible for: Driving product growth, customer engagement, and retention across a rapidly scaling SaaS platform. Owning and optimising the customer journey, from onboarding and activation through to expansion and renewal. Identifying ...

Marketing Analyst

Hiring Organisation
Harnham - Data & Analytics Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
data-driven consumer business at a pivotal stage of growth. Working within a specialist analytics function, you will play a key role in shaping customer, CRM, loyalty, and retail media strategy through impactful analysis and measurement. The Company They are a leading consumer-focused organisation with a significant omnichannel … presence and a strong investment in data and analytics. Customer insight sits at the heart of decision-making, with analytics playing a critical role in driving commercial outcomes across digital and offline channels. Operating at scale, they manage large volumes of customer and transactional data, creating an environment ...

OME Key Account Technology Partner

Hiring Organisation
Thales
Location
City, Glasgow, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
delivering social value to the UK with our products and services. OME Key Account Technology Partner Glasgow - Hybrid module Purpose To increase Thales technical engagement with Land Customers, in the Export and UK Market, in order establish closer collaboration and result in Thales more effectively meeting the European … customer needs to prepare for conflict by the end of this decade. Key Responsibilities Technical Customer Engagement Technical Engagement and Strategy Support for OME Land Sales Collaborate with OME Land Sales to integrate technical discussions early in customer engagements. Understand customer technical needs ...

Global IT Senior Director - Platform Team Lead, Developer Experience

Hiring Organisation
The Boston Consulting Group
Location
London, United Kingdom
Salary
£ 100 K
responsibilities include: Set the DevEx strategy, roadmap, and quarterly OKRs for the Engineering Toolkit, SDLC, and Dev Productivity squads — shaped by deep, continuous engagement with engineering leadership across BCG X, Platinion, Helix, Core IT, and EP&E on their priorities, constraints, and unmet needs Lead and grow the DevEx … Represent DevEx in the Platform Experience leadership team and EP&E governance forums; co-own portfolio coherence with the Digital Build Experience and Customer Engagement pillar leads; convene cross-portfolio working groups where shared standards or paved roads serve everyone Make the secure path the easy path — embedding ...

Solutions Owner, Customer Engagement & CRM

Location
Welwyn, England, United Kingdom
ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Solutions Owner for Customer Engagement & CRM is responsible for the end-to-end integrity and strategic effectiveness of the UK's CRM ecosystem. You are the vital ...

Solutions Owner, Customer Engagement & CRM

Location
Welwyn Hatfield, England, United Kingdom
ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position The Solutions Owner for Customer Engagement & CRM is responsible for the end-to-end integrity and strategic effectiveness of the UK's CRM ecosystem. You are the vital ...

Commercial Account Manager (UK)

Hiring Organisation
Mattermost
Location
United Kingdom
Salary
£ 60 K
discovery, qualification, objection handling, and closing motions independentlyExpansion OwnershipLead expansions within existing accounts when scope and complexity allowIdentify upsell and cross-sell opportunities through customer engagement and usage insightsPartner with AEs on expansions that become larger, more strategic, or more complexManage inbound expansion requests from existing customers (e.g. … incremental license additions)Renewal Management (Value-Driven)Own renewals requiring active customer engagement, risk mitigation, or expansion discoveryCollaborate cross-functionally to ensure smooth, on-time renewalsServe as a trusted advisor by helping customers realize the value of Mattermost and building business cases to support renewalsSales & Ecosystem ExposureGain hands ...

Regional Director, Account Management, Europe

Hiring Organisation
Finastra
Location
London, United Kingdom
Salary
£ 80 K
that combines responsibility for leading and developing a team of Account Managers with direct management of a select portfolio of Finastra's most strategic customer relationships. You will drive customer retention, renewals, account growth, and long-term customer success across Finastra's installed customer base while … largest financial institutions.Responsibilities & Deliverables:Lead, coach, and develop a team of Account Managers responsible for the retention, growth, and strategic management of Finastra's customer portfolio across Europe.Define and execute regional account management strategies that drive renewals, customer satisfaction, product adoption, and revenue expansion.Build and maintain senior-level ...

Solution Architect

Hiring Organisation
Rebel Recruitment Limited
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
Salary
GBP 65,000 - 120,000 Annual
ultimately delivered into operational use. This is a strategic, hands-on role where you'll sit at the intersection of architecture, systems engineering, customer engagement, and innovation. Rather than focusing on a single programme, you'll work across a portfolio of defence experimentation and demonstration activities, helping customers … challenges, helping customers adopt emerging capabilities in ways that deliver real value rather than simply following the latest trends. This is also a highly customer-facing role. You'll build relationships with senior stakeholders across the MOD, Strategic Command, DE&S, Dstl, NATO organisations, allied nations, and industry partners ...

Senior CRM & Lifecycle Executive

Hiring Organisation
Triumph
Location
Hinckley, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent
Executive to plan, create and deliver data-led marketing campaigns. Using Microsoft Dynamics 365, youll build and deploy global email journeys that drive customer engagement, sales, re-engagement and win-back activity. Youll deliver CRM campaigns and automations from build to launch, while supporting communications for global … research projects and recall notices. Working with the Global CRM & Lifecycle Manager and CRM Assistant, you'll help deliver accurate, timely CRM communications, optimise customer journeys and identify new automation opportunities. This is a great opportunity for a proactive CRM professional to drive personalised customer experiences and measurable ...

Delivery Practice Manager, Professional Services, UK NatSec, WWPS

Hiring Organisation
AmazonWebServices
Location
London, United Kingdom
Salary
£ 100 K
customers, partners, and internal AWS teams.As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst … being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. As a DPM you are primarily focused directly or through their teams ...

UKI AI Director

Hiring Organisation
Entain
Location
London, United Kingdom
Salary
£ 120 K
aligned with commercial objectives and long-term business growth.Lead the integration of Generative & Agentic AI, machine learning, and advanced analytics into core operational and customer-facing workflows.Translate complex technical opportunities into measurable commercial outcomes and scalable business capabilities.Technology LeadershipArchitect and oversee end-to-end AI and data platforms spanning … into global AI StrategyPartner with product, commercial functions, and operational stakeholders to deliver high-impact AI capabilities.Commercial & Business ImpactDeliver AI-driven initiatives that improve customer engagement, operational performance, and profitability.Support in-market brand operations with scalable AI solutions tailored to regional business needs.Drive adoption of AI technologies that ...

UKI AI Director

Hiring Organisation
Entain
Location
London, UK
Employment Type
Full-time
with commercial objectives and long-term business growth. Lead the integration of Generative & Agentic AI, machine learning, and advanced analytics into core operational and customer-facing workflows. Translate complex technical opportunities into measurable commercial outcomes and scalable business capabilities. Technology LeadershipArchitect and oversee end-to-end AI and data … global AI StrategyPartner with product, commercial functions, and operational stakeholders to deliver high-impact AI capabilities. Commercial & Business ImpactDeliver AI-driven initiatives that improve customer engagement, operational performance, and profitability. Support in-market brand operations with scalable AI solutions tailored to regional business needs. Drive adoption ...

Customer Advocacy Manager

Hiring Organisation
Hackajob Ltd
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Permanent
Salary
£70,000
working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings. What You'll Do As the Customer Advocacy Manager within the Content team and reporting to the VP Content, you will lead the strategy, planning and execution of an extensive range … communicate the value and insights customers gain from working with Kainos Workday products. The outcomes of this role will be a set of customer-ready and sales-ready assets, across a wide range of media, which will communicate these insights and value in compelling, engaging ways and help sales ...

Senior Product Designer

Hiring Organisation
Solas IT Recruitment
Location
City of London, London, United Kingdom
from Home My client is looking for an experienced Senior Product Designer to join a growing consumer technology business, taking ownership of high-impact customer experiences across web and mobile. This is a highly collaborative, office-based role requiring four days per week onsite in Shoreditch. Applicants must … commercial product thinking. You’ll work closely with Product, Engineering, Marketing and Data, owning design from initial discovery through to polished, production-ready experiences. Customer insight, behavioural data and experimentation will play an important part in how you approach design and measure its impact. The Role You’ll take ...