301 to 325 of 809 Customer Engagement Jobs in the UK

Marketing, and Learning & Development to build and execute strategies for ecosystem growth. Part of our Global Business Solutions Group, Inbound Sales is a multi-channel organization focused on building customer confidence through Small Business expertise. Our Group Sales Managers should have excellent people development skills, think analytically, and balance short and long-term outcomes while effectively communicating to influence … strategy. Inside Sales is responsible for acquiring new users and increasing existing customer engagement within the Intuit ecosystem. We operate in a hybrid model in Victoria and London, with teams coming into the office 3 days a week. Responsibilities Create a team culture that fosters learning, innovation, and excellence. Be accountable for sales and unit targets, analyze performance … with internal and external partners to build revenue plans, staffing, and sales processes. Prepare presentations, share results, and lead discussions with leadership and supporting teams. Develop strategies to improve customer experience, conversion rates, and sales efficiencies. Identify new opportunities through customer insights, research, and industry trends, providing data-backed recommendations. Hire and develop top talent, fostering a collaborative More ❯

Duration: Initial 12 months Overview: Were looking for a strategic and hands-on Director of Enterprise Applications to oversee the vision, strategy, and continuous improvement of our marketing and customer engagement platforms. This role is responsible for leading a team managing both COTS and SaaS solutions (including Salesforce, Marketo, Xactly, NetSuite, and Workday) while collaborating cross-functionally to … ensure our enterprise tech stack supports business growth and customer experience. Key Responsibilities: Own and evolve the enterprise applications roadmap (CRM, ERP, CX) Lead and mentor a high-performing IT team Drive continuous delivery and agile value streams Collaborate with business stakeholders to shape and prioritise demand Manage internal and third-party delivery resources Ensure quality, compliance, and cost … efficiency in application delivery Requirements: 10+ years in IT/enterprise applications, 5+ in leadership Strong background in Salesforce, Marketo, Xactly, and ERP tools Experience with customer data governance and system integration Proven stakeholder engagement and team leadership skills UK-based and available for occasional travel to London #J-18808-Ljbffr More ❯

Initial 12 months Overview: We're looking for a strategic and hands-on Director of Enterprise Applications to oversee the vision, strategy, and continuous improvement of our marketing and customer engagement platforms. This role is responsible for leading a team managing both COTS and SaaS solutions (including Salesforce, Marketo, Xactly, NetSuite, and Workday) while collaborating cross-functionally to … ensure our enterprise tech stack supports business growth and customer experience. Key Responsibilities: Own and evolve the enterprise applications roadmap (CRM, ERP, CX) Lead and mentor a high-performing IT team Drive continuous delivery and agile value streams Collaborate with business stakeholders to shape and prioritise demand Manage internal and third-party delivery resources Ensure quality, compliance, and cost … efficiency in application delivery Requirements: 10+ years in IT/enterprise applications, 5+ in leadership Strong background in Salesforce, Marketo, Xactly, and ERP tools Experience with customer data governance and system integration Proven stakeholder engagement and team leadership skills UK-based and available for occasional travel to London More ❯

the technical sales process by demonstrating the value of simulation solutions to prospective and existing customers. You will work closely with the sales, technical, and product teams to understand customer challenges and showcase how our FEA software can enhance their engineering and design workflows. Job Responsibilities Senior Technical Pre-Sales Support - Work with sales teams to understand customer requirements and provide tailored FEA solutions. Product Demonstrations - Conduct live demonstrations, webinars, and proof-of-concept studies to showcase software capabilities. Customer Engagement - Act as a trusted advisor, guiding prospects and customers on best practices for using FEA tools. Benchmarking & Validation - Set up and run simulation benchmarks to prove software performance. Training & Support - Assist in customer … a plus. Communication Skills: Ability to present complex technical concepts to both engineers and non-technical stakeholders. Problem-Solving: Strong analytical skills to help customers optimize their simulation workflows. Customer-Centric Mindset: Passion for helping customers achieve their engineering goals using simulation. Willingness to Travel: Ability to travel occasionally for customer meetings, trade shows, and training sessions. We More ❯

Senior Data Analyst Salary: Up to £75k Location: London, Hybrid Data Idols is partnering with one of the UK's most customer-centric telecoms providers as they double down on data to fuel their next phase of growth. We're looking for a Senior Data Analyst to join a fast-paced team focused on using insight to drive smarter … pricing, retention, and customer engagement strategies. The Opportunity This isn't just number crunching, it's about owning insight that shapes decisions across the commercial landscape. In this role, you'll: Analyse large-scale customer and usage data across mobile, broadband, and TV services Work with commercial, product, and marketing teams to optimise pricing, reduce churn, and … Clear progression path toward Senior Analyst or Analytics Manager Work alongside experienced data leaders in a business that truly values data Skills and Experience Proven experience working with large customer or commercial datasets Strong SQL skills and comfort with Excel or Google Sheets Experience with visualisation tools (e.g., Power BI, Looker, Tableau) Comfortable working cross-functionally with product, marketing More ❯

of customers across the U.S. and U.K. to reclaim their time through seamless, fast, and reliable delivery. Behind this transformative journey is our tech-first mindset, relentless obsession with customer experience and operational excellence. We're looking for an exceptional CRM Executive to join Team Blue! Gopuff is on a mission to become the go-to platform for instant … of everyday essentials - and our CRM team plays a key role in making that happen. We're looking for a commercially-minded, technically capable CRM Executive to help drive customer engagement, retention, and lifetime value through smart, data-driven campaigns. You'll support the end-to-end execution of multi-channel CRM activity (email, push, in-app), working … the future of commerce? Let's go. You will: Deliver multi-channel CRM campaigns (email, push, in-app) from planning and segmentation through to execution, QA and reporting. Use customer and behavioural data to personalise messaging and optimise customer journeys across different lifecycle stages (e.g. new, returning, lapsed). Collaborate with commercial and category teams to align CRM More ❯

other Microsoft Partners. Caring about our people, customers and quality of work differentiates us. We always support our people and customers to achieve shared, agreed goals. Job Title: Senior Customer Engagement Functional Consultant Location: Hybrid working, Mainland UK based with travel to client sites as and when required. Reports to: CE Services Director Job Purpose: The Dynamics CE … Senior Functional Consultant is a core team member of our customer delivery of D365 CE solutions. You will be heavily involved in the technical solution design, developing, and leading the implementation of Dynamics CE solutions for our clients. You will be required to work in all areas of the project lifecycle from RFP and Tender through to Implementation and … To provide senior functional consultancy across a diverse range of Dynamics CE projects giving input to the whole implementation life cycle. Liaise with clients to analyse business procedure, clarify customer requirements, and determine the scope of existing software. Interface effectively with other members of the delivery team and the Solution Architect to ensure that the CE solution meets client More ❯

world of Information Technology & Telecommunications? Our client is on the lookout for a dedicated and enthusiastic Service Desk Analyst to join their growing team! If you're passionate about customer service and thrive in a fast-paced environment, this is the opportunity for you! Why Join Us? Be Part of Something Big : As our client expands, you'll play … a crucial role in delivering exceptional service that reflects the company's values. Supportive Culture : Work with hard-working and customer-focused individuals who are committed to excellence. Perks Galore : Enjoy wellbeing support, employee discounts, and a friendly, professional atmosphere that values your contributions. Key Responsibilities: Create Positive Experiences : Present a professional image of the company, ensuring customers enjoy … a seamless journey. Clear Communication : Be transparent in all interactions, helping customers understand their situations. Policy Adherence : Follow all policies and procedures to ensure compliant and effective outcomes. Enhance Customer Experience : Challenge existing processes to improve service quality continually. Vulnerable Customer Support : Manage sensitive incidents with empathy and appropriate action. Complaint Resolution : Identify, record, and resolve complaints promptly More ❯

Job Description The Head of Business Technology is a senior-level role aligned to a specific Business Area. The role is customer centric and ensures there is technical leadership to support that business area and works closely with the business to ensure that the technology supports the business needs and goals.This role is specifically supporting the Marketing team, where … support innovation, drive efficiency, and deliver measurable business value. The role acts as a strategic bridge between marketing objectives and technological enablement, helping Connells Group modernise its approach to customer engagement, lead generation, and brand positioning.Your responsibilities will include: Be the Business Technical Lead in the Business Aligned team working with product and delivery to ensure the business … subject, and/or experience in senior technology roles. Experience of working in technologies that support Marketing – such as websites, digital screens content management systems, digital and printed marketing, customer research tools and analytics, and social media management platforms. In-depth knowledge of software development lifecycle and methodologies. Understanding of and experience with SAFe, and agile frameworks such as More ❯

Mesh, articulating its value proposition to technical and business stakeholders Solution Design: Create reference architectures and proof-of-concepts demonstrating Solace Agent Mesh capabilities in AI-driven use cases Customer Engagement: Lead technical discovery sessions, workshops, and demonstrations to identify customer needs and position Solace solutions Competitive Analysis: Maintain deep knowledge of competitive AI orchestration platforms and … We live by our values every day: craftsmanship, trust, courage, freedom, momentum, humility, and human experience. Our training programs are top-notch. We like to brag about our stellar customer lineup! We are social - we like to keep things simple and fun! We are one of the top-ranked employers on Glassdoor. We have a sense of humour and More ❯

Mesh, articulating its value proposition to technical and business stakeholders Solution Design: Create reference architectures and proof-of-concepts demonstrating Solace Agent Mesh capabilities in AI-driven use cases Customer Engagement: Lead technical discovery sessions, workshops, and demonstrations to identify customer needs and position Solace solutions Competitive Analysis: Maintain deep knowledge of competitive AI orchestration platforms and … We live by our values every day: craftsmanship, trust, courage, freedom, momentum, humility, and human experience. Our training programs are top-notch. We like to brag about our stellar customer lineup! We are social we like to keep things simple and fun! We are one of the top-ranked employers on Glassdoor. We have a sense of humour and More ❯

execute the product roadmap, lead stakeholder prioritization, and manage the product backlog. Conduct competitive analysis and market research to ensure our solutions are innovative, relevant, and commercially viable. Lead customer discovery interviews and usability testing—both externally and internally—to ensure an exceptional user experience. Partner with global teams across research, design, sales, marketing, operations, and legal throughout the … to detail and the ability to balance strategic and tactical priorities. Experience leading cross-functional teams and engaging stakeholders at all levels, across cultures and time zones. Skilled in customer engagement and discovery practices. Commercially savvy with a growth mindset and a passion for innovation. Ability to translate complex ideas into clear epics and user stories. A creative More ❯

execute the product roadmap, lead stakeholder prioritization, and manage the product backlog. Conduct competitive analysis and market research to ensure our solutions are innovative, relevant, and commercially viable. Lead customer discovery interviews and usability testing—both externally and internally—to ensure an exceptional user experience. Partner with global teams across research, design, sales, marketing, operations, and legal throughout the … to detail and the ability to balance strategic and tactical priorities. Experience leading cross-functional teams and engaging stakeholders at all levels, across cultures and time zones. Skilled in customer engagement and discovery practices. Commercially savvy with a growth mindset and a passion for innovation. Ability to translate complex ideas into clear epics and user stories. A creative More ❯

on all planning of revenue and supply forecast Evaluate potential of new assets, developing a recommendation analysis and report In collaboration with brand teams, inform and support the omnichannel customer engagement plan Support brand teams with their digital marketing strategy Lead on SFE with sales managers and BUD. Optimising use of OCE and effective use of Tableau reports … Experience in the pharmaceutical or dermo-cosmetic industries within multinational companies, with a preference for those who have experience in both sectors Demonstratable knowledge of the external market and customer environment and the UK pharmaceutical industry/Consumer market Good knowledge of marketing, business and compliance processes, incl. ABPI Code of Practice Highly numerate and analytic skills with strong More ❯

Digital Channels - a newly created, strategic leadership role reporting directly to the CEO. This is an exciting opportunity to play a central role in shaping the bank’s digital customer experience and long-term transformation roadmap. About the Role As Head of Digital Channels, you will lead the definition and execution of the bank’s digital strategy across all … customer-facing platforms. You’ll be responsible for delivering a modern, secure, and seamless experience across digital banking channels, including web and mobile, as well as core systems linked to customer engagement, onboarding, trade finance, and CRM. This is a high-impact, cross-functional role that will see you working closely with senior leadership, product, technology, and … operations teams. You’ll balance innovation and efficiency while ensuring customer journeys are seamless, secure, and aligned with regulatory standards. Key Responsibilities Develop and implement the digital channels strategy in line with business goals Own the end-to-end customer journey across key digital platforms Drive continuous improvement and innovation in digital product delivery Oversee platform performance and More ❯

Digital Channels - a newly created, strategic leadership role reporting directly to the CEO. This is an exciting opportunity to play a central role in shaping the bank’s digital customer experience and long-term transformation roadmap. About the Role As Head of Digital Channels, you will lead the definition and execution of the bank’s digital strategy across all … customer-facing platforms. You’ll be responsible for delivering a modern, secure, and seamless experience across digital banking channels, including web and mobile, as well as core systems linked to customer engagement, onboarding, trade finance, and CRM. This is a high-impact, cross-functional role that will see you working closely with senior leadership, product, technology, and … operations teams. You’ll balance innovation and efficiency while ensuring customer journeys are seamless, secure, and aligned with regulatory standards. Key Responsibilities Develop and implement the digital channels strategy in line with business goals Own the end-to-end customer journey across key digital platforms Drive continuous improvement and innovation in digital product delivery Oversee platform performance and More ❯

We're working with a high-growth HR tech company that's helping organisations transform how they support and develop their people. They’re now looking to hire a Customer Success Manager to join their team and play a key role in driving customer engagement, platform adoption, and long-term impact. This is a fantastic opportunity for … stakeholders to understand their goals, drive adoption of the platform, and ensure they see measurable results. You’ll act as a trusted advisor, using insights and data to inform engagement strategies, while collaborating internally to continuously improve the customer experience. They are looking for 2+ years in a Customer Success or Account Management role (ideally in HR More ❯

We're working with a high-growth HR tech company that's helping organisations transform how they support and develop their people. They’re now looking to hire a Customer Success Manager to join their team and play a key role in driving customer engagement, platform adoption, and long-term impact. This is a fantastic opportunity for … stakeholders to understand their goals, drive adoption of the platform, and ensure they see measurable results. You’ll act as a trusted advisor, using insights and data to inform engagement strategies, while collaborating internally to continuously improve the customer experience. They are looking for 2+ years in a Customer Success or Account Management role (ideally in HR More ❯

web applications quickly and efficiently. With high productivity and AI-assisted tools, customers can overcome strategic challenges including modernising and integrating existing applications, automating business processes and creating exceptional customer experiences. Solutions built with OutSystems are secure, resilient, cloud-native, built to scale and can be continuously evolved. The OutSystems high-performance low-code platform is considered one of … customers across 87 countries and 22 industries, more than 400 partners and a 600,000 developer community. The company is known for creating a culture of innovation inside its customer organisations, with many working with OutSystems for more than a decade. Founded in 2001 in Portugal, we have offices across the world (the UK, US, Netherlands, UAE, Portugal, Germany … with a focus on optimising marketing spend and ROI. You will oversee and manage demand generating activities driving high quality interest from accounts and individuals within the Outsystems ideal customer profile. You'll understand how these leads move into and through the sales lifecycle and measure the overall effectiveness and ROI of marketing programmes, channels, initiatives and campaigns in More ❯

tech. This role involves executing digital marketing initiatives such as SEO, SEM, email campaigns, and social media to drive traffic and sales, as well as analysing performance data and customer behaviour to identify growth opportunities. You'll develop and implement e-commerce strategies to boost online sales and enhance the customer experience, optimise the website for usability and … profit Your Role Accountabilities Regularly update product information, images, and descriptions to ensure accuracy, appeal, and consistency. Plan and execute seasonal and promotional campaigns to increase sales and boost customer engagement. Analyse customer behaviour and trends to identify growth opportunities and areas for improvement. Monitor website functionality and handle troubleshooting issues with the e-commerce platform, including technical … problems and user experience challenges. Coordinate with logistics and fulfilment teams to ensure timely and accurate order processing and delivery. Collaborate with customer service teams to ensure seamless customer services, high customer satisfaction, and resolve issues quickly through the online store. Analyse data from Google Analytics, CRM systems, and other tools to monitor site traffic and customer More ❯

can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to … that ensure customers always find accurate, consistent, and compelling information. With a primary focus on improving brands GEO ( Generative Engine Optimisation ), Yext provides the technology to improve visibility, drive engagement and deliver measurable business results. The Role As a Senior Solutions Engineer you are responsible for supporting the growth and retention of our client base across Northern Europe . … storytelling, and commercial value - someone who brings clarity to complexity and influence to every interaction. You'll work hand-in-hand with Yext Revenue, Product, Marketing, Professional Services and Customer Success to land and expand strategic accounts, while positioning the Yext platform as essential to how brands stay discoverable, accurate, and competitive in an AI-first world. What You More ❯

can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to … that ensure customers always find accurate, consistent, and compelling information. With a primary focus on improving brands GEO ( Generative Engine Optimisation ), Yext provides the technology to improve visibility, drive engagement and deliver measurable business results. The Role As a Senior Solutions Engineer you are responsible for supporting the growth and retention of our client base across Northern Europe . … storytelling, and commercial value - someone who brings clarity to complexity and influence to every interaction. You'll work hand-in-hand with Yext Revenue, Product, Marketing, Professional Services and Customer Success to land and expand strategic accounts, while positioning the Yext platform as essential to how brands stay discoverable, accurate, and competitive in an AI-first world. What You More ❯

internal software engineering team, based in our Baker Street HQ. Why Knight Frank? Role: We are seeking a highly experienced and technically versatile Microsoft Dynamics 365 Developer with strong Customer Engagement (CE) and Power Platform experience. You will design, develop, and deliver innovative Dynamics 365 CE and Power Platform solutions. Responsibilities: Lead the design and development of Dynamics … automation (e.g. Playwright), Azure DevOps, Git, CI/CD pipelines, and Agile methodologies. Strong understanding of software architecture, coding standards, security, and debugging across complex systems. Skilled in stakeholder engagement, technical direction, requirement gathering, and clearly conveying technical ideas to non-technical audiences. Competitive salary Please note: this is a Direct Search led by Knight Frank. Applications from recruitment More ❯

Overview The Senior Manager, Business Development leads a team of Customer Solutions Consultants to drive services bookings growth by identifying and managing new Services business opportunities, initiatives and partnerships. This role oversees the entire business development lifecycle, from pre-sales to post-sales close, ensuring seamless collaboration across sales, service and implementation teams. A critical aspect of this role … trends. Propose and implement new approaches and solutions to address business needs Collaboration - Establish and maintain strong partnerships with Sales leadership and teams, ensuring alignment on priorities, strategies, and customer engagement efforts Campaigns - Partner with Marketing and Service delivery to develop campaigns to promote Hyland services to customers and prospects Tracking - Track and report on business development performance … aspects of performance and compensation management for direct reports; provide coaching and development opportunities Actively manage work distribution and support team members on their tasks, participate in internal or Customer meetings to provide guidance as necessary Manage internal and external escalations linked to the performance of the team Selects, develops, trains, and evaluates team members to ensure efficient operation More ❯

models/LLMs, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. About The Team Our vision is to enhance the customer shopping experience on Amazon by leveraging Gen-AI models and personalization techniques. We strive to save customers valuable time by tailoring their discovery and exploration journey to their individual … passions and hobbies. Our goal involves identifying personalization opportunities to develop and optimize customer experiences, thereby improving the overall search and discovery process across Amazon. Job Description: Want to be at the forefront of creating the next-gen of AI-powered shopping experiences, and shape the future of how millions of Amazon customers worldwide discover and engage with our … This leader must have strong written and verbal communications skills, the ability to manage and influence others and strong cross-functional leadership. The right person has high levels of customer obsession, strong technical judgement, demonstrated ability to build scalable teams and products, and is skilled on working with cross-functionally across key stakeholders, and partner with dedicated engineering and More ❯