326 to 350 of 1,479 Customer Engagement Jobs in the UK

Escalation Resolution Associate

Hiring Organisation
TripAdvisor
Location
London, United Kingdom
Salary
Confidential
accountable for delivering exceptional front-line support to our vibrant community of Owners and Members across EMEA speaking markets. You are an empathetic, customer-oriented ambassador who resolves complex inquiries across multiple communication channels - ensuring that every interaction strengthens trust in our platform. You will bring structure, patience … clear communication to fast-paced customer scenarios, ensuring both partners and travelers experience seamless service execution.You will work closely with cross-functional teams and internal business unit stakeholders to solve problems, streamline reservations, and escalate technical issues. You’ll champion a culture of quality, accountability, and continuous improvement.Key Responsibilities ...

Sales & Marketing Project Manager - EMEA

Hiring Organisation
Redline Group Ltd
Location
United Kingdom
Employment Type
Permanent
project management role working closely with Sales, Product Management and Marketing teams across Europe and internationally. The position will focus on improving commercial performance, customer engagement, sales processes and go-to-market activity through data-driven and customer-focused initiatives. Key responsibilities of the Sales & Marketing Project … Product Management projects across the wider business. Work closely with senior stakeholders to deliver strategic commercial and product growth initiatives. Support initiatives focused on customer acquisition, engagement and improving conversion rates. Enhance alignment between regional sales teams, product management, marketing and other key business functions. Identify opportunities ...

Sales & Marketing Project Manager - EMEA

Location
London, United Kingdom
project management role working closely with Sales, Product Management and Marketing teams across Europe and internationally. The position will focus on improving commercial performance, customer engagement, sales processes and go-to-market activity through data-driven and customer-focused initiatives. Key responsibilities of the Sales & Marketing Project … Product Management projects across the wider business. Work closely with senior stakeholders to deliver strategic commercial and product growth initiatives. Support initiatives focused on customer acquisition, engagement and improving conversion rates. Enhance alignment between regional sales teams, product management, marketing and other key business functions. Identify opportunities ...

CRM Insights and automation specialist

Hiring Organisation
SPS SportSoft
Location
L3, Liverpool, Merseyside, United Kingdom
Employment Type
Permanent
Opportunity We are seeking a technical CRM Automation & Insights Specialist to own the architecture of our customer engagement platform and the strategic insights that drive revenue growth. You will design and optimise automated customer journeys, develop deep understanding of customer behaviour and value, and partner with … expert, setting best practice, and helping shape the CRM roadmap across markets. The Role - Platform ownership and automation. Design, build, and optimise sophisticated automated customer journeys in Insider that respond to customer behaviour in real-time. Understand event architectures, design trigger logic for edge cases, configure behavioural conditions ...

Delivery Lead

Hiring Organisation
DXC
Location
Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£75,000
with responsibility for the successful delivery of critical defence and aerospace programmes. You will play a pivotal role in driving operational excellence, service performance, customer satisfaction and continuous improvement, while working closely with MOD customers, programme teams and senior stakeholders. This is an opportunity to influence strategic outcomes, lead … operational budgets, forecasting, profitability and cost control. Oversee resource planning, allocation and demand management. Drive continuous improvement initiatives to enhance service quality, efficiency and customer outcomes. Customer & Stakeholder Management Act as a trusted partner to MOD customers and senior programme stakeholders. Lead customer engagement activities ...

Delivery Practice Manager, Application Migration, Modernization and Management (AWS)

Location
Greater London, England, United Kingdom
implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer … technology sector, will equip you with the ability to optimize team performance through implementing tailored people development plans, ensuring your teams are aligned to customer needs, and have the skills and capacity to address customer outcomes. Possessing the ability to translate technical concepts into business value for customers ...

Customer Experience Customer Success Specialist

Hiring Organisation
CISCO Systems
Location
London, United Kingdom
Salary
£ 45 K
Meet the TeamCisco Customer Experience (CX) is a comprehensive service organization focused on accelerating customer success by guiding them through the entire technology lifecycle. Cisco CX provides expert consulting, technical guidance, and support to help customers deploy, adopt, optimize, and renew Cisco solutions effectively. The CX team acts … adoption of software and value realization that lead to successful renewals and business growth by leveraging AI-driven insights and a thorough understanding of customer environments and deployments to tailor adoption strategies. It proactively develops and orchestrates technical adoption planning (TAP) execution, creating and driving TAPs that align with ...

Senior Business Dev. Mgr., EMEA AGS Greenfield GTM

Hiring Organisation
AmazonWebServices
Location
London, United Kingdom
Salary
£ 80 K
moment for cloud and AI adoption in over a decade We are looking for a Senior Business Development Manager to join our EMEA Greenfield Customer Acquisition team. This is a high-impact role at the heart of how AWS grows: building relationships with new accounts and creating the next … shape AWS growth for years to come.Who You AreYou have a proven track record of business development and delivering tangible business outcomes through direct customer engagement and campaign execution. You are hungry, opinionated, and unafraid to challenge the status quo. You think strategically but disproportionately focus on getting ...

Senior Product Manager (CRM)

Hiring Organisation
ASOS
Location
London, United Kingdom
Salary
£ 70 K
make ASOS a leader in online fashion retail. We operate as a product-led organisation, where cross-functional teams are empowered to solve real customer problems through innovation, experimentation, and data-driven decision-making. With a strong focus on scalability, personalisation, and cutting-edge technology, we’re building … Digital Product and will report to our Head of Product – CRM and Lifecycle Product. At ASOS, CRM is one of our most important customer engagement channels, delivering email and push notifications to our customers around the world, and we’re looking for someone to lead the next generation ...

Commercial Account Manager

Hiring Organisation
Canon
Location
United Kingdom
Salary
£ 60 K
seeking a highly motivated, ambitious, and customer-focused Commercial Account Manager to join our market-leading sales organisation.Working within a dynamic global technology and solutions business, you will be responsible for driving sustainable revenue growth across a portfolio of existing commercial customers and new business prospects. Reporting … software, and workplace solutions.The successful candidate will combine strong commercial acumen, disciplined account planning, excellent relationship building skills, and a passion for delivering exceptional customer experiences.As our Commercial Account Manager and to be successful you will possess the following skills and experience:EssentialProven track record of success ...

Sr. Content Strategist, IDC CX Content Strategy, AWS Marketing

Hiring Organisation
AmazonWebServices
Location
London, United Kingdom
Salary
£ 70 K
will use our standardized messaging hierarchy to ensure strategic alignment between messaging, audience needs, and business objectives while maintaining consistency in brand voice and customer experience. While the Content Strategist does not own creation of the messaging within the content, they do drive the strategic vision that informs content … creators on how best to deliver consistent, personalized, content experiences that educate, engage, and empower customers to make informed decisions.With a focus on audience engagement and driving consistent storytelling and messaging, the Content Strategist's key responsibilities include conducting audience and content audits, creating content strategies and lifecycle calendars ...

Security Architect (Zero Trust) - DV Cleared

Hiring Organisation
Sanderson Government and Defence
Location
Farnborough, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
patterns and governance processes Drive technical decision-making through security design reviews Document security architecture decisions and design specifications Support organisational security transformation programmes Customer & Stakeholder Engagement Act as the subject matter expert for Security Architecture and Zero Trust initiatives Present security recommendations to senior leadership and programme … stakeholders Lead architecture workshops and customer engagement activities Communicate complex security concepts to both technical and non-technical audiences Essential Requirements Experience & Expertise Minimum 10 years' experience within Cyber Security and Information Security At least 5 years' experience in a Security Architect position Proven experience delivering enterprise-scale ...

Precision Technology Sales Specialist

Hiring Organisation
John Deere
Location
Nottingham, Nottinghamshire, United Kingdom
Salary
£ 60 K
agile and innovative team that works in an exciting and challenging environment. As a Precision Tech Sales Specialist, you will drive sales funnel execution, customer conversion, CRM excellence and dealer capability development within your assigned territory. By collaborating with dealers and customers, you will help expand the adoption … John Deere's Precision Technology portfolio and the John Deere Operations Center through training, demonstrations and customer-focused sales support.Your Responsibilities: Drive the execution of the Precision Technology sales funnel within the assigned territory in UK & Ireland, ensuring effective opportunity management and conversion. Support Precision Technology sales and adoption ...

Citrix CSP UK Regional Sales Manager

Hiring Organisation
Arrow ECS
Location
United Kingdom
Salary
£ 60 K
Regional Sales ManagerJob Description:Role Summary: As a Citrix CSP Regional Sales Manager, you will be responsible for managing and growing existing customer and partner relationships while driving new logo acquisition. You will play a key role in delivering revenue growth, retention, and strategic sales objectives by promoting Citrix … solutions and creating long-term customer value.Key ResponsibilitiesClient Engagement & Relationship ManagementAct as the primary point of contact for strategic clients and partners.Build and maintain strong customer relationships to drive long-term growth.Understand customer business needs and align Citrix solutions accordingly.Identify opportunities to expand solution adoption across ...

Account Director Hyperscale

Location
Greater London, England, United Kingdom
jointly responsible for a shared patch of five hyperscale customers. Your primary objective will be to maintain and build on existing relationships across that customer base to drive opportunity discovery, new business growth and protection of the embedded base. The role carries joint ownership of the full sales cycle … deliberately collaborative model. You and your counterpart carry a shared annual sales and churn quota across the patch, share full visibility of all customer communications, and co‐own account strategy. All sales and churn bookings across the patch are retired against the joint target. Responsibilities Account Management: Build ...

Senior CRO Manager

Hiring Organisation
Corpay
Location
London, United Kingdom
Salary
£ 100 K
falls under our International Vehicles Payments line of business and is located in London. In this role, you will drive continuous improvements across digital customer journeys by identifying conversion opportunities, designing and executing experimentation programmers, analyzing user behavior, and optimizing website and landing page performance to increase lead generation … customer acquisition, and revenue. You will report directly to VP Digital and regularly collaborate with the wider Marketing organization, Product, Sales, Analytics teams, UX/UI, Development, and our strategic digital agency.How We WorkAs a Senior Conversion Rate Optimization Manager, Corpay will set you up for success by providing ...

Senior Sales Executive - Cyber Security

Location
Greater London, England, United Kingdom
market and enterprise segments. This is a high-impact, net-new business role focused on acquiring new customers, expanding Ontinue's UK customer base, and driving revenue growth. You will own the end-to-end sales process, from prospecting and qualification through to proposal development, negotiation, closing, and handover. … will position Ontinue's MXDR and Managed Detection & Response services as strategic solutions to modern security challenges, engaging senior decision-makers and building trusted customer relationships. Key Responsibilities: New Logo Acquisition Identify and target organisations undergoing security transformation or seeking to modernise their SOC capabilities. Drive new customer ...

Solution Engineer, Strategic GSI Partnerships

Hiring Organisation
NICE Systems
Location
United Kingdom
Salary
£ 70 K
adoption and support for in-flight strategic opportunities We are seeking a NiCE Strategic Solution Engineer, GSI Partnerships to lead the functional and technical engagement with our key global system integrator partners across UKI and Europe, with an initial focus on Capgemini, Accenture and Deloitte. This partner-facing role … will help accelerate solution adoption across the NiCE portfolio by enabling GSI sales, presales and delivery teams, supporting active opportunities, shaping compelling customer solution narratives and ensuring partners can confidently position, demonstrate and deploy NiCE solutions. The Strategic Solution Engineer will act as the technical and solution bridge between ...

Associate Business Consultant - Life Sciences Analytics

Hiring Organisation
Veeva Systems
Location
London, United Kingdom
Salary
£ 45 K
resources to drive your growth as a Business Consultant and future leader. Early in the program, you will collaborate with experienced team members on customer-facing engagements to create high-impact business solutions. Our Analytics team builds effective business strategies for Life Sciences customers by leveraging Veeva’s comprehensive … roles that align with your skills and interests. See all open opportunities here: Generation Veeva CareersWhat You'll DoSupport and deliver all components of customer engagements (e.g., customer communications, workshops, stakeholder interviews, data analysis, managing timelines)Leverage data and analytics to deliver insights and business solutions, powered ...

Retail Media Analyst

Hiring Organisation
Sanderson Recruitment
Location
London, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£500 - £550 per day
days per month onsite) We're partnering with a major UK retail organisation that is investing heavily in its retail media and customer analytics capabilities. They are looking for an experienced Retail Media Analyst to join a growing team focused on measuring, optimising and improving the impact of media … marketing activity across both digital and physical customer touchpoints. This is a great opportunity for someone who enjoys moving beyond standard reporting and wants to influence commercial decisions through robust analysis, campaign measurement and customer insight. The Role You'll play a key role in helping the business ...

Retail Media Analyst

Hiring Organisation
Sanderson
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£500.00 - £550.00 per day
days per month onsite) We're partnering with a major UK retail organisation that is investing heavily in its retail media and customer analytics capabilities. They are looking for an experienced Retail Media Analyst to join a growing team focused on measuring, optimising and improving the impact of media … marketing activity across both digital and physical customer touchpoints. This is a great opportunity for someone who enjoys moving beyond standard reporting and wants to influence commercial decisions through robust analysis, campaign measurement and customer insight. The Role You'll play a key role in helping the business ...

Associate Business Consultant - Life Sciences Quality

Hiring Organisation
Veeva Systems
Location
London, United Kingdom
Salary
£ 45 K
resources to drive your growth as a Business Consultant, and future leader. Early in the program, you will collaborate with experienced team members on customer-facing engagements to create high-impact business solutions. Our Business Consulting team builds effective business and operational improvement strategies powered by Veeva’s unique … industry insights, and market-leading technology. Our offerings are focused on speeding drug development, launching treatments more effectively, and shaping the best engagement for our customers.The anticipated start date is October 2027.Explore More Generation Veeva RolesWe welcome you to apply to all roles that align with your skills ...

Head of Ecommerce - THG Nutrition | Myprotein

Hiring Organisation
The Hut Group
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 60 K
Ecommerce to lead the online trading strategy and digital growth of Myprotein UK. This role will be responsible for driving revenue growth, optimizing customer experience, and leading ecommerce performance across our direct-to-consumer channels.As Head of Ecommerce, you will own the end-to-end digital trading strategy, working … cross-functionally with marketing, CRM, product, analytics, technology, and operations teams to deliver exceptional customer journeys while accelerating commercial performance.This is a high-impact leadership role for someone passionate about digital retail, customer acquisition, conversion optimization, retention strategy, and scaling a world-class ecommerce business.Key ResponsibilitiesEcommerce Strategy & Commercial ...

Business Graduate | £27k

Hiring Organisation
Office Angels
Location
Ashford, Kent, United Kingdom
Employment Type
Permanent
Salary
£26000 - £27000/annum
equivalent)? If so, we're recruiting for the perfect Permanent position for you. Our client would like to recruit a professional, proactive and customer-focused individual to join their team as a Web Customer Support & Product Specialist . Reasons to work at this company: Village location Beautiful farm … first point of contact for customers, providing expert support, product guidance and training, while working closely with internal teams to continually improve the customer experience. Your key responsibilities would be to: Serve as the first line of support for customer enquiries via phone, email, and online support channels. ...

Sales Effectiveness Manager

Hiring Organisation
Sphere Digital Recruitment
Location
London, South East England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £60,000 per annum
office 9 months initially Start date: ASAP £60,000 base salary The Job As the Sales Effectiveness Manager , your responsibilities will include: Analysing customer and prospect journeys to identify conversion bottlenecks and drop-off points. Optimising onboarding, trial and nurture journeys to improve engagement and conversion rates. Building … enhancing CRM workflows, automations, triggers and customer communications. Running A/B testing programmes to improve customer acquisition and conversion performance. Leveraging AI and automation tools to improve efficiency across the customer lifecycle. Working closely with Sales, Marketing and Product teams to improve customer experiences ...