Experienced Hire Customer Success London, United Kingdom Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. … When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things. We are seeking a Senior Technical Consultant to join our Customer Success team. In this role, you will engage with our customers post-sales to develop software solutions on the Appian platform. Your primary responsibilities include leading projects through the … preferred) 3+ years of hands-on software development or technical consulting experience B.S./B.A. in Engineering, Computer Science, or related field Willingness to travel up to 20% for customerengagement Tools and Resources Training and Development: Comprehensive onboarding, mentorship, and continuous learning opportunities through Appian University and other programs. Growth Opportunities: Leadership programs, skills training, tuition reimbursement More ❯
As the EMEA Technical Customer Success Manager, you will play a crucial role in driving client success across the EMEA region while coordinating efforts between headquarters and field teams. You will be the technical leader overseeing the customer relationship throughout the entire journey. As a hands-on technical expert, you'll also need project management and communication skills … to effectively manage multiple customers during different phases of the product lifecycle. Your dual responsibilities will center around ensuring customer satisfaction and growth, while providing regional leadership to align field operations with the global strategy. This position is highly technical, requiring hands-on experience with complex Operational Technology (OT) environments. The ideal candidate will be able to support solutions … able to address technical challenges in OT ecosystems and offer practical, real-time support to ensure optimal performance. In this role, you will: Develop and implement strategies to improve customer satisfaction, retention, and expansion within the region. Customer Relationship Management: Build and maintain strong, long-term relationships with customers, acting as the primary point of contact for technical More ❯
LHV Bank , a fully licensed UK bank, specialises in Banking Services for global fintechs and SME Lending solutions. Our Retail Banking division provides a direct-to-customer banking proposition, including mobile apps (iOS & Android) and backend services leveraging modern cloud architectures (Kotlin/AWS). As a leading Banking Services provider, LHV Bank delivers a wide range of services … Europe. LHV Bank gained its UK banking licence in May 2023 and launched into the retail savings market through deposit aggregators in August 2023. It launched its direct to customer retail banking proposition in late 2024. More information: As the Engineering Manager for Retail Banking, you will lead multiple missions, driving the delivery of exceptional digital experiences and reliable … backend services. Your leadership will foster collaboration, innovation, and continuous improvement while aligning technical strategy with customer-centric business objectives. You will work closely with Product, Agile Delivery, and other Engineering leaders to drive strategic initiatives, improve engineering practices, and scale our teams effectively. Key Responsibilities: Lead Mobile (iOS & Android) and Backend (Kotlin/AWS) engineering teams to deliver More ❯
will leverage their healthcare, business, and InterSystems product knowledge to ensure successful, standard, and timely contract implementation of InterSystems products. They will become an expert resource for customers, understanding customer processes, assessing solution fit, and advising on optimal implementation strategies to maximize benefits while minimizing customer-specific work. Keeping up-to-date with new product developments through the … product release cycle is essential. The role requires visiting customer sites and may involve regular travel, potentially spending up to 5 days away from home each week. The Application Specialist will operate in accordance with the latest version of the InterSystems ARIES CustomerEngagement Methodology, which is subject to ongoing improvement. Skills and Experience Excellent communication skills … with experience in customer training, workshops, and presentations Strong consultative skills with the ability to articulate and communicate ideas effectively Experience interacting directly with customers, including clinicians, and delivering compelling messaging Experience in implementing software solutions Ability to contribute to a multidisciplinary team Experience in writing functional documentation Knowledge of business process mapping Understanding of Information Systems Education & Training More ❯
utilizing SQL to extract and interpret data. Develop in-depth expertise in Littlepay's products and platform, working closely with Product, Engineering and Project teams to diagnose and resolve customer and partner issues. Lead cross-functional initiatives to optimize support processes and tools and proactive monitoring to improve efficiency and reliability Collaborate and advocate with Product and Engineering to … with Engineering to design, implement, and manage a comprehensive monitoring framework to proactively identify and address potential issues Drive initiatives and implement strategies to ensure consistently high levels of customer satisfaction, exceeding service level agreements (SLAs) and fostering positive customer relationships. Set clear performance goals, provide regular feedback, and conduct performance reviews for team members, identifying areas for … UK teams currently work a minimum of 2 days onsite in our Melbourne/London offices. Some positions might require more frequent office attendance to support cross-functional collaboration, customerengagement, or specific team workflows. Your hiring manager will provide details relevant to your role. We aim to strike a healthy balance between in-person connection and flexibility More ❯
how data fuels decisions across every corner of their retail operation. As the Senior Vice President of Data & Analytics , you will architect a modern data ecosystem that empowers smarter customerengagement, sharper inventory moves, and accelerated business growth. This is a rare opportunity to lead enterprise-level change at scale-connecting data, people, and platforms to deliver measurable … a best-in-class data environment High-impact, highly visible role reporting directly to the CIO Collaborative and forward-thinking IT leadership team Culture that values innovation, ownership, and customer-first thinking Compensation: $180-195K What You'll Be Doing Designing and executing a company-wide data strategy aligned with growth and modernization goals Leading the consolidation and More ❯
Dynamics F&SCM Consultants to join our growing team. You will deliver high profile and high value Dynamics AX/365 projects and have a proven track record in customerengagement and application consultancy. You will utilise your experience and consulting skills to: Primary accountabilities Carry out pre-sales engagements; Work with customers to understand and define their … courses; Design and test customisations to the Dynamics AX/365 system; Participate in go-live stages of project; Ensure projects remain on track through daily communications with the customer and/or project manager; Participate in informal or formal design and architecting sessions with fellow consultants; Supervise and mentor consultants. About you You will demonstrate leadership qualities and More ❯
for campaigns spanning Video, Audio and Display across the 'Open Internet' and Amazon O&O properties (e.g. Twitch, Prime Video, FireTV, and Amazon Music). We start with the customer and work backwards in everything we do, including advertising. We are seeking a Business Development Manager to join our Demand Tech Omnichannel Supply team to help accelerate our business … promoted and executed successfully across Streaming TV, web and app inventory. The ideal candidate will have account management experience and a business background that enables them to deeply understand customer problems and challenges. They must be able to drive a customerengagement from start to finish. This candidate should feel confident interacting with senior executives and have … to help guide the overall direction of the program - Analyse performance data and provide data-driven insights to improve our advertising programs - Develop solutions to address key operational challenges, customer pain points, and sources of friction - Work cross-functionally with marketing, product development and other internal teams to develop pipeline generation and maturation strategies for new geographies, products and More ❯
of container logistics - connecting and simplifying our customers' supply chain. You will join a truly ground-breaking journey striving to continuing to strengthen the focus to become a truly customer-centric company, serving our customers' individual needs. We offer International experience working for the world's leader, in a dynamic, global industry. Work with colleagues and clients across the … your communication, problem solving and relation building skills. Competitive salary and excellent bonus package. The purpose of the role is to engineer detailed solutions that deliver the contractually agreed customer-specific outcome at the highest value and lowest risk point for Maersk and the customer; resulting into Maersk implementations becoming a competitive edge. Key Responsibilities Engineering Translate sold … functional and technical system requirements Define the overall solution architecture using the most beneficial set of combination of systems, platforms and networks Specify the overall integration architecture between different customer systems and the Maersk platforms Set the scope for the Partner Onboarding activities Align the detailed solution design with the customer and reconcile the design against the contractually More ❯
ranking executives of these industries and strive to understand their strategic marketing initiatives and business problems to educate and motivate them to embrace Optimove's solution to meet their customerengagement needs. You will be managing the complete sales lifecycle and collaborating with all technical and customer-facing internal teams. Responsibilities: Build genuine and effective customer … to changing business needs. Generate your own opportunities leveraging existing relationships or through cold outreach. Attend conferences and marketing events and generate quality opportunities. Collaborate with Optimove data-science, customer success, marketing and professional services departments to improve the sales process and experience both internally and externally. Travel to meet customers and attend trade shows. Requirements: At least More ❯
technically involved and strategically minded—responsible for managing a sizable IT environment while ensuring robust, high-performing IT services. Crucially, you’ll bring SME-level expertise across Dynamics 365 CustomerEngagement (CE) and Finance & Operations (FO), supporting and maintaining these systems in a live manufacturing setting. You must have a strong understanding of how the systems fit together … are desirable So What’s Next? If you’re a technically strong IT leader ready to take on a high-impact, hands-on role—balancing system support and stakeholder engagement—apply now for immediate consideration! Head of Systems, IT Manager, Dynamics 365, COR7248 Corriculo Ltd acts as an employment agency and an employment business. #channelb #AS More ❯
at Collinson Get AI-powered advice on this job and more exclusive features. Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the worlds best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight … into high earning, frequent travellers allows us to create products and solutions for our clients that inspire greater customerengagement to drive more profitable relationships, enrich their travel experiences, protect what matters and assist in in times of need. While specialising in Financial Services, Travel and Retail, we also support clients in multiple sectors. We have worked with … combines engineering, strategic problem-solving, and direct client collaboration, this is your opportunity to make a real impact to how Collinson partners with its major clients. Key Responsibilities Client Engagement & Solution Design - Work closely with clients to understand business requirements, define architectural solutions, and provide technical guidance throughout the development lifecycle. Pre-Sales & Technical Consultation - Support the sales process More ❯
driven environment and is passionate about uncovering insights that improve marketing performance. The successful candidate will work closely with cross-functional teams to inform strategy, optimise campaigns, and enhance customerengagement across various markets. Key Responsibilities Translate business needs into structured analytical problems and scalable data solutions, working closely with wider team divisions. Design, write, and optimise SQL More ❯
and design patterns. Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions. Broad knowledge of eCommerce, including insights into online retail, customerengagement, digital marketing, and mobile commerce technologies. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders, including executives, partners, and More ❯
you will implement sales strategies, develop the team and drive business growth. You will play a key role in achieving our ambitious goals while ensuring the highest standards of customerengagement and sales excellence. You will contribute and make an impact in many ways: Drive towards sustainable revenue growth by implementing effective sales strategies and initiatives and consistently More ❯
and design patterns. Expertise in cloud technologies, particularly AWS, with the ability to deploy and manage scalable cloud-based solutions. Broad knowledge of eCommerce, including insights into online retail, customerengagement, digital marketing, and mobile commerce technologies. Excellent analytical and problem-solving skills, capable of making data-driven decisions. Experience communicating with senior stakeholders, including executives, partners, and More ❯
and heart. About the Role: We are seeking a strategic, creative, and data-driven Head of Marketing to lead our marketing function and drive brand awareness, lead generation, and customerengagement across all channels. This role is pivotal in supporting our ambitious growth plans by aligning marketing strategies with business objectives and ensuring a strong market presence across More ❯
delivery & support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving skills, customerengagement and a pragmatic approach will be required to be successful in this role. The Role Working within a team to provide second and third line support and More ❯
delivery & support is key, as is a knowledge of application development/integration and an appreciation of infrastructure design within a legal framework/architecture. Strong problem-solving skills, customerengagement and a pragmatic approach will be required to be successful in this role. The Role Working within a team to provide second and third line support and More ❯
SaaS Sales Executive London £50,000-£70,000 base + uncapped commission Full-Time, Permanent A fast-growing FinTech SaaS company revolutionising how financial institutions manage risk, compliance, and customer engagement. The cutting-edge platform empowers clients with real-time insights, automation, and seamless integrations, driving smarter decisions and measurable ROI. As we scale across new markets, we're More ❯
strategy, launch planning, and marketing communications for our clients brand-new Benchmarker software. This platform will underpin their core benchmarking services and serve as a critical tool for member engagement, retention, and growth. Key Responsibilities 🔹 Go-to-Market & Product Commercialisation Develop and deliver a full GTM strategy for the Benchmarker software Define compelling positioning, messaging, and value propositions Collaborate … support onboarding experience 🔹 Internal Communications Equip internal teams with the right messaging, FAQs, and enablement materials Create internal launch playbooks and briefing resources for client-facing teams 🔹 External Campaigns & CustomerEngagement Lead launch communications across channels: email, web, social, PR, events Craft clear, benefits-focused messaging for diverse customer segments Oversee campaign delivery, partnering with agencies or … freelancers as needed About You ✔ Proven experience in product marketing, ideally within B2B SaaS or tech-enabled services ✔ Strong grasp of GTM strategy, project management, and stakeholder engagement ✔ Excellent written and verbal communication skills with a flair for clear, engaging messaging ✔ Highly collaborative with a commercial mindset and customer-first approach ✔ Comfortable leading multiple workstreams in a dynamic More ❯
to deliver best-in-market Microsoft Security services. Key responsibilities: Act as a subject matter expert for Microsoft security, compliance, identity, and management when engaging with our clients. Lead customer engagements, covering scoping, demonstrations, design, development, implementation, and customization of Microsoft solutions. Collaborate with the Practice Lead to craft new solutions, engagements, software, tools, and commercial + marketing opportunities More ❯
Google, Amazon, and NASA - our products and research power the world's best security teams. We're looking for a passionate and detail-oriented Renewals Specialist to manage our customer renewal process. You will be the primary point of contact for customers as their contracts come up for renewal, ensuring a smooth, positive, and successful experience that drives retention. … The Opportunity We're building a world-class approach to customerengagement and retention. As a Renewals Specialist, you'll be at the heart of that mission, managing key relationships and ensuring customers continue to see the value in Burp Suite. You will: Own the renewal process for a portfolio of customers, from initial contact to final agreement. … Contribute to company growth by meeting and exceeding retention targets. Use data and customer feedback to identify and mitigate renewal risks. Collaborate with our Product, Support, and Sales teams to resolve customer issues and highlight opportunities. Develop your commercial and negotiation skills with hands-on experience. Help refine and improve the tools, playbooks, and communications we use for More ❯
Slough, Berkshire, United Kingdom Hybrid / WFH Options
Eaton Corporation
that help position Eaton as a thought leader and preferred partner on the most important power management challenges facing customers. This role will drive measurable and significant improvements to customer preference for Eaton and demand generation for strategic revenue-generating products (hardware, software and services) and will achieve these objectives by delivering tailored and engaging content to support customers … the development of the campaign strategy and work closely with field teams to drive campaign activation and optimization. Main Responsibilities: Differentiating Eaton with an integrated marketing strategy that build engagement and trust between Eaton and its customers in that segment across all relevant geographies. Development of integrated marketing campaigns that drive demand generation for strategic revenue-generating offers (as … defined by segment strategy teams) in the segment (hardware, software and services) Developing the campaign content and audience engagement strategy, as well as GTM approach (working closely with all relevant commercial and CoE leaders) Leading development of the segment message map and buyer journey maps (including definition of scenarios) Orchestrating development and continuous data-informed optimization of integrated campaign More ❯
can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customerengagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to … Services team. In this role, you will serve as a Yext product expert, working closely with clients to configure the platform, manage data, and deliver exceptional solutions. As a customer-facing team member, you will play a key role in executing implementation tasks, managing project deliverables, and ensuring effective communication with both clients and internal stakeholders throughout the project … You'll Do Facilitate and manage the completion of implementations and/or ad hoc enhancement and maintenance requests/projects for assigned client accounts Work directly with the customer via meetings and email communications to identify goals and requirements for assigned projects Configure the Yext environment (Content, Pages, Listings, Search etc.) to meet customer requirements Manage & prioritize More ❯