376 to 400 of 740 Customer Engagement Jobs in the UK

Lead & Sales Support Manager to play a key role in their dynamic Sales Team. This position is perfect for someone who thrives at the intersection of technical expertise and customer engagement. As the Technical Product Champion , you'll be at the forefront of presenting, demonstrating, and supporting cutting-edge solutions across EMEA and India/SAARC. You’ll work … closely with the Regional Sales Managers and US-based engineering teams to ensure that products meet customer needs and are positioned strongly in competitive markets. Your Key Responsibilities: Pre-Sales Support: Deliver compelling technical presentations and application guidance to support product adoption. Technical Authority: Be the go-to expert for Tempo’s product portfolio — both internally and externally. Customer Engagement: Support sales to key telecom accounts across the UK, Europe, and beyond, liaising with engineering teams to tailor solutions. Market Intelligence: Research trends and analyse competitor offerings to guide product positioning. Training & Post-Sales: Lead customer training sessions and support product evaluations and rollouts. Tender Support: Provide technical input for RFPs, RFQs, and RFIs. Cross-Functional More ❯

analysis, conducting workshops, documentation Power Platform/low code system customisation skills (inc. skills in Power Platform, creating Power Automate flows, developing Power Apps) Confident communication/stakeholder & user engagement skills Benefits A competitive base salary up to £57,500 Comprehensive employee benefits package Modern state of the art offices with great in office perks and brilliant transport links … the process. To talk further about exclusive live opportunities in the UK Dynamics 365 CE/CRM market, please contact me ASAP.or via email CRM/DYNAMICS CRM/CUSTOMER ENGAGEMENT/DYNAMICS 365/CONSULTANT/IMPLEMENTATION/POWER PLATFORM More ❯

can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to … proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies … partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros More ❯

can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to … proactive, positive, curious, and flexible, a person open to new ideas and ways of working. What You'll Do Be the passionate face and voice of our brand, enriching customer relationships with Yext Provide post-implementation technical and consultative support, that is prompt, friendly, and accurate, to our Enterprise clients via email, phone, and chat Develop ticket management strategies … partners Troubleshoot reported product and publisher issues to diagnose and deliver accurate, valid, and complete information to our customers, raising bugs to internal Yext teams Identify and surface trending customer/product issues, drive UI/UX improvements and new functionality by surfacing client feedback to Product with a focus on potential solutions Help improve efficiency by creating Macros More ❯

Job Benefits: Outside IR35 We are seeking an experienced D365 Customer Engagement (CE) Product Owner to lead the ongoing development, optimisation, and delivery of our Dynamics 365 CE platform. You will act as the primary link between business stakeholders and technical teams, ensuring the platform effectively supports organisational goals. Key Responsibilities: Own and manage the D365 CE product More ❯

driven environment and has a passion for marketing performance analysis. The successful candidate will partner with cross-functional teams to deliver insights that inform marketing strategy, campaign execution, and customer engagement efforts across regions. Key Responsibilities: Translate business requirements into structured analytical problems and data solutions. Collaborate with marketing, product, and engineering teams to align goals and prioritize More ❯

support the product team and our transition to a data and analysis company. The insight and analysis provided by the product analyst will support the product team in understanding customer engagement, product performance and ultimately help us to make the right business decisions. Product analytics has become increasingly important within ICIS over the last years and as we … pioneer new ways of customer analytics such as our Product Success Score (PSS). The new Product Analyst will allow us to drive the developments forward and ensure that all innovation on the product development side is supported by similarly innovative product analysis. Responsibilities Develop and maintain dashboards and metrics to support product decisions Collaborate with product managers to … define KPIs for new and existing products Analyse customer behaviour to identify trends, opportunities, and areas for improvement Lead the development of a company-wide product analytics strategy Work with engineering teams to ensure data quality and availability Support continuous improvement of product documentation and processes Manage relationships with internal and external analytics tool provider Requirements Strong analytical thinking More ❯

leading key data initiatives. The role is project-driven, involving collaboration with credit risk and marketing teams to develop predictive models and strategies, especially around new product launches and customer engagement. SKILLS + EXPERIENCE You MUST come from a Banking or Lending company You must understand FCA advertising guidelines You must have previous management experience You need to have More ❯

Start your tech career as a Digital Device Repair Technician Apprentice! Work with experienced techs to learn hands-on device repair, customer service, and sustainable practices. If you're passionate about technology and eager to gain real-world skills, this is the perfect opportunity to grow in a fast-paced, rewarding industry. Apply now! Role This apprenticeship offers a … technician to gain skills and experience in diagnosing, repairing, and refurbishing a wide variety of digital devices. The successful apprentice will play an integral role in the repair workflow, customer engagement, and sustainable device practices. Key Responsibilities: Device Intake & System Management: Receive devices for repair and log them accurately using a Point of Sale (POS) system to ensure … records of repair stages for each device Sustainability Focus: Refurbish devices to high standards for resale and ensure proper recycling or disposal of items that cannot be economically repaired Customer Interaction: Engage with customers in-store and via social media, providing updates, handling inquiries, and facilitating smooth repair processes Issue Escalation: Communicate challenging repairs or customer issues to More ❯

Provisioning Coordinator - Customer Engagement Focus - £28,000-£32,000 - Camberley ,GU17 The Role Are you experienced with building strong relationships with customers? Do you enjoy coordinating and delivering a seamless customer experience in a fast-paced environment? If so, we have an exciting opportunity for you. Windsor Telecom is a dynamic and customer-centric telecommunications provider … delivering innovative solutions to businesses across the UK. We pride ourselves on our exceptional customer service and deep understanding of the industry sector. We are looking for a Provisioning Coordinator who enjoys working with people and ensuring a smooth onboarding experience for our clients. While you do not need deep technical knowledge, an understanding of the telecoms sector will More ❯

Effectively communicate the value proposition and technical vision of our client’s products to the Sales team and partners, supporting successful sales outcomes. Proactively identify technical opportunities through direct customer engagement. Gather and understand customer requirements to propose tailored technical solutions, and collaborate with Product Management to build strong internal business cases. Conduct SWOT analysis of competitor products … to shaping technical requirements that influence tenders during the pre-tender phase. Key Skills and Experience: Proven experience in Pre-Sales Engineering, working collaboratively with sales teams to drive customer engagement and solution development. Strong technical background in LTE and 4G/5G networks and/or Android-based devices. Hands-on experience engaging with T1 carriers and More ❯

brand visibility, and ROI. Direct-to-Consumer () Liaise with operations, merchandising, product, and other cross-functional teams to ensure smooth operations and timely releases. Drive improvements to user experience, customer engagement, and conversion rates through data analysis and creative initiatives. New Customer Development Identify and onboard new 3P customers, managing the full cycle from contract negotiation to More ❯

SaaS providers, create seamless, personalised journeys across web, mobile, sales, and support channels. We work with both consumer and B2B businesses to make subscribing easier, more flexible, and more customer-centric. We are looking for a motivated Junior Product Manager to join our Product team, focused on improving our products for our current customers. You'll report directly to … top business angels from Episode 1 and Crane VC. Our customers include The Economist, Opentext, and Which?. The role You will support the senior product manager by translating customer insights and requirements into clear, actionable tasks for our development team, ensuring smooth day-to-day product operations and impactful feature delivery. Key responsibilities: Customer engagement : Speak … work with them to scope their specific requests into change requests, statements of work, or tickets for the development team. Detailed requirement writing: Create thorough acceptance criteria based on customer requests, mockups, or internal discovery documents, ensuring that user experience and edge cases are well thought out. Cross-functional collaboration: Work with engineering, solutions, support, QA, and our other More ❯

will include site visits within the UK and Europe. Sales Manager Job Purpose: The Sales Manager - DC & LF Electrical Metrology is responsible for leading sales strategy, business development, and customer engagement for precision DC and low-frequency electrical measurement solutions. This role combines commercial leadership with deep technical knowledge in electrical metrology to drive growth across key sectors … Software). · Operate within UK and Europe · Identify and cultivate new business opportunities while maintaining strong relationships with existing clients. · Collaborate with product management and engineering teams to align customer needs with technical capabilities. · Represent the company at industry events, conferences, and trade shows as a subject matter expert in electrical metrology. · Oversee the preparation of proposals, quotations, and … tender responses, ensuring technical and commercial accuracy. · Monitor market trends, competitor activity, and emerging technologies to inform strategic decisions. · Ensure customer satisfaction through high-quality pre- and post-sales support. Required Qualifications: · Bachelor’s degree in Electrical Engineering, Electronics, Physics, or a related technical field. · Proven experience in sales leadership within the electrical metrology or test and measurement industry. More ❯

help us shape the future of information management. Join us. YOUR IMPACT OpenText is seeking experienced Inside Sales Account Managers to be part of an exciting new team - Advanced Customer Services (ACS. You will play a pivotal role in the success of the team by managing a high-velocity, high-touch sales motion. You will work closely with Renewals … and Customer Management teams to drive growth through net-new ACS subscriptions, cross-sell and upsell opportunities. WHAT THE ROLE OFFERS Drive Subscription Sales: Manage the entire sales cycle for ACS subscription offerings-from qualification through to close-focusing on annual support packages. Collaborate Cross-Functionally: Partner with Renewal Account Representatives (RARs), Customer Managers (CMs), and Account Executives … Management: Maintain an accurate and up-to-date sales pipeline using Salesforce (SFDC); qualify leads passed via the lead share model and actively prospect within assigned territories/accounts. Customer Consultative Engagement: Conduct discovery sessions, deliver value-based pitches, and align ACS offerings with customer goals such as uptime, system health, proactive planning, and IT resource augmentation. More ❯

days from home. About Our Client The hiring company is a well-established organisation in the retail industry, known for its innovative approach and commitment to delivering exceptional customer experiences. Job Description The successful Interim Head of D2C/Ecommerce will Develop and execute the direct-to-consumer strategy to enhance customer engagement and revenue growth. Oversee … marketing campaigns and ensure alignment with the broader retail objectives. Collaborate with cross-functional teams to optimise the customer journey and experience. Analyse performance metrics and provide actionable insights to improve campaign effectiveness. Lead and manage the D2C team, fostering a results-driven and collaborative environment. Report directly to senior leadership, providing regular updates on progress and challenges. The More ❯

Job Title: Partner/Account Manager, SaaS, Cloud, UcaaS, Managed Service, Partner Account Manager, Solution Sales, Our client, a leading provider of cloud communications and customer engagement solutions, is seeking an experienced and commercially focused Partner/Account Manager. The successful candidate will play a key role in building and managing strategic partner relationships, driving new business opportunities … and shaping the long-term partner strategy to support company growth. Key Responsibilities: Partner Engagement and Growth: Identify, engage, and onboard new strategic partners. Build and maintain strong, long-term relationships with partners. Manage and optimise the partner portal to ensure effective communication. Maintain high levels of partner satisfaction through regular collaboration. Sales Strategy and Enablement: Achieve monthly, quarterly … and annual revenue and margin targets via partner channels. Create and manage structured partner plans and sales pipelines. Work closely with internal departments to support seamless partner and customer experiences. Campaigns and Collaboration: Collaborate with Sales and Marketing teams to develop targeted partner campaigns. Support joint bids and proposals to help secure new business. Provide accurate partner performance forecasts More ❯

of issues• Pro-actively working towards issue prevention• Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction.You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and wellbeing really matter. Principal Accountabilities: • Deliver … support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders• Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets• Provide a clear communication channel between customers and the … IT organisation, managing expectations and setting the standard of behaviour for customer engagement• Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately• Maintain and share knowledge of supported products and services• Maintain an understanding of the company’s organisation and customers of the Service Desk• Adhere More ❯

and partners across different sectors Identify and qualify high-quality work opportunities - including frameworks, tenders, and negotiated contracts Work closely with Preconstruction, Operations, and Senior Leadership to shape compelling customer propositions Own and deliver detailed Customer Engagement Plans (CEPs) for your target geography/sector Maintain and develop our CRM system to ensure effective reporting and pipeline More ❯

of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are encouraged, opinions count, and job satisfaction and wellbeing really matter. Principal Accountabilities … support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment of tickets * Provide a clear communication channel between customers and the … IT organisation, managing expectations and setting the standard of behaviour for customer engagement * Maintain a high level of customer service, understanding the impact issues have on customers and our business, then managing appropriately * Maintain and share knowledge of supported products and services * Maintain an understanding of the company's organisation and customers of the Service Desk * Adhere More ❯

audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to drive measurable results across the entire customer journey. The most forward-thinking marketers choose StackAdapt to orchestrate high-impact campaigns across programmatic advertising and marketing channels. StackAdapt is the no. 1 performing programmatic advertising platform helping … brands accelerate customer engagement and acquisition. This state-of-the-art platform is where some of the most progressive work in machine learning meets cutting-edge user experience. Ranking the highest in performance by G2 Crowd for the fourth time, we're one of the fastest growing companies in Canada and ranks 6th in Deloitte's Technology Fast … any part of the interview process, please let our Talent team know. About StackAdapt We've been recognized for our diverse and supportive workplace, high performing campaigns, award-winning customer service, and innovation. We've been awarded: Ad Age Best Places to Work 2024 G2 Top Software and Top Marketing and Advertising Product for 2024 Campaign's Best Places More ❯

located remotely in the UK. Reporting to the Global Product Line Director - Switchgear the Product Manager EMEA, Switchgear, PDU's, RPP's will be responsible for P&L analysis, customer engagement, market strategy, pricing recommendations, operational excellence, and R&D input, with a strong emphasis on compliance with IEC, EN and other relevant EMEA standards. The role will … Anord Mardix as a leader in switchgear, PDU and RPP solutions. What a typical day looks like: Develop and recommend product line strategies tailored to the EMEA market trends, customer needs, and regulatory requirements. Work closely with sales, marketing, engineering, operations, and other internal teams to ensure alignment and successful product delivery. Monitor and analyse P&L performance for … growth in our go to market approach. Prepare business cases and financial models to support investment decisions in product development, engineering. Conduct ongoing research to understand EMEA market dynamics, customer requirements, and competitor offerings. Collaborate with R&D and engineering teams to define product requirements and prioritize features based on market needs. The experience were looking to add to More ❯

developers, and commercial stakeholders to deliver products that are data-driven, differentiated, and valuable to our customers. We'll trust you to: - Define product requirements based on market research, customer feedback, and internal analysis - Research and prototype quantitative models and see through the implementation with the engineering team - Act as the bridge between quantitative research, engineering, sales and clients … to deliver innovative and timely solutions - Collaborate closely with sales and marketing teams to shape go-to-market strategies, support customer engagement, and ensure value propositions are well understood - Answer client questions about our quantitative models and decision support tools - Define and monitor SLAs for product performance and delivery - Own the product roadmap and lead the lifecycle from More ❯

level relationships Combining visionary narratives with technical depth to engage stakeholders and drive transformation conversations Partnering with digital and demand generation teams to extend event impact through tailored pre-engagement, digital journeys, and post-event nurture What you need to succeed We are looking for someone who wants to make a difference and be part of a change in … orchestrate resources both within and outside the team to get things done. Core skills include: Understanding of the trends and challenges facing marketers in the digital age Knowledge of customer and competitor marketing programmes, used to develop effective marketing strategies and messaging Experience in creating account- and deal-based marketing programmes Ability to work effectively in ambiguous environments Regarded … track record of achievement, proven ability to learn quickly, and the capability to manage multiple projects simultaneously Previous experience in developing, executing, and managing events, webinars, partner marketing initiatives, customer engagement programmes, online advertising, sponsorships, target account marketing, hospitality, and direct marketing campaigns Strong project management skills, including experience managing external agencies Analytical and results-oriented, with an More ❯

plans, and an exciting work culture. Not heard of us ? We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these … delivery-focused environment spanning both Engineering and Product specialists. Skilled in coaching engineers and developing high-performing, autonomous teams Credible and confident working with stakeholders across Product, Design, and Customer Support Background in hands-on software development and working with modern engineering practices Comfortable with engineering and team effectiveness tools (e.g. Jira, LinearB, Jellyfish) Able to improve delivery flow … Familiar with CI/CD pipelines, code quality, and scalable tooling Clear communicator, able to build trust and alignment across the organisation Exposure to SaaS environments, ideally with regular customer-facing releases Understands how engineering connects to business value and customer outcomes Benefits When you join Exclaimer, we offer the opportunity to grow with a thriving, international SaaS More ❯