501 to 525 of 526 Customer Engagement Jobs in the UK

about using technology to solve problems and create a seamless experience? As an apprentice, you’ll play a key role in enhancing user and customer experiences through AI-powered tools, automation and cutting-edge contact centre technologies. Role Assist in the configuration, maintenance, and optimisation of Amazon Connect contact … centre solutions. Assist in creating and maintaining dashboards and reports to monitor system performance and customer experience metrics. Support the continuous improvement of digital channels and AI-powered functionalities within Amazon Connect; this includes building flows, dialogues, and interactions that meet customer needs and align with business goals. ...

present persuasive proposals, negotiate complex contracts, and guide clients through the decision-making process. Collaborate cross-functionally with marketing, pre-sales, product, and customer success teams to ensure seamless client experiences and strategic alignment. Leverage CRM tools effectively to manage pipeline, track activities, and forecast with accuracy. Represent Monotype … industry events, trade shows, and customer engagements to strengthen brand presence and generate opportunities. What we're looking for: Experience in New Business and pipeline building. Experience in opportunity qualification, sales calls and prospect management with a demonstrated ability to convert prospects, closing deals and achieving defined goals. Fluency ...

present persuasive proposals, negotiate complex contracts, and guide clients through the decision-making process. Collaborate cross-functionally with marketing, pre-sales, product, and customer success teams to ensure seamless client experiences and strategic alignment. Leverage CRM tools effectively to manage pipeline, track activities, and forecast with accuracy. Represent Monotype … industry events, trade shows, and customer engagements to strengthen brand presence and generate opportunities. What we’re looking for: Experience in New Business and pipeline building. Experience in opportunity qualification, sales calls and prospect management with a demonstrated ability to convert prospects, closing deals and achieving defined goals. Fluency ...

leadership will shape how customers understand the value of the Company’s products and integrated portfolio, driving a more consultative, outcomes-oriented approach to customer engagement. In this role, you will serve as the bridge between Sales, Product, Marketing, and Customer Success, ensuring alignment on go-to-market … team in discovery, solution design, and value articulation; lead involvement in high-stakes deals; and develop scalable tools, playbooks, and methodologies. Your insights into customer needs, market dynamics, and competitive trends will influence the product roadmap, while your commitment to operational excellence and team development will ensure the Solution ...

today. Job Description Overall purpose of the job: The role provides direct Unified Communications support to Xpertex customers, based 5 days a week on customer site. The role sits within a Managed Service team offering 24x7 Systems and Support to Xpertex’s customer systems. The post-holder will … relates to. Key responsibilities for this job: Functional, Technical, support and optimisation of the technical systems within the Managed Service. Technical Consultancy on multiple customer engagements at customer sites and remote support. Development, Test & Release and Support of customer products Management of all planned outages and deployments ...

timely data. Collaborate with marketing, operations, and product teams to deliver world-class partner experiences. Stay current on market trends, competitor activities, and end-customer needs to maintain a competitive edge and to build value-based relationships with reseller partners. Ensure operational excellence, such as disciplined CRM usage What … software marketplace and reseller ecosystem. Core Skills Strong commercial acumen, negotiation, and communication skills. Experience with channel sales, vendor management, and enterprise customer engagement. Experience with both long tail software sales and enterprise reseller engagement. Proficiency with CRM systems and sales reporting tools. Preferred Qualifications Bachelors degree in business ...

design, and technical delivery. What you'll do Provide expert guidance across SASE/SSE, PAM, detection, and data centre security technologies Be involved customer engagements, providing advisory services, architecture guidance, roadmap planning, and solution governance Define and document high and low-level solution designs, technical requirements, and delivery … frameworks Engage in strategic customer meetings to translate business needs into technical strategy Collaborate with vendors and partners (notably Zscaler) to stay current on product developments and influence future solutions Support opportunity qualification and technical costing in pre-sales engagements Deliver robust governance and due diligence throughout the solution ...

crucial role in driving this strategy through our web and eCommerce channels, focusing on key objectives such as enhancing brand recognition, fostering audience engagement, ensuring seamless product delivery, and exemplifying service excellence. What you will do Become an active member of the web team, participating in daily stand … highest quality user experience. Collaborate with other members of the web team, digital marketing and e-commerce teams to support product releases and customer engagement. What you will learn The fundamentals of modern web design, user experience, development, infrastructure as code, and content management in a commercial setting. ...

Genesys Cloud platform and services. Our technical consultants are trusted experts, shaping how we design, build, and standardise contact centre solutions across a broad customer landscape. As Design Manager/Technical Lead, youll sit at the intersection of people leadership, technical strategy, and service innovation. Youll lead a small … complex or high-risk solutions, offering design assurance and escalation support. Act as an internal technical authority supporting pre-sales activities with minimal direct customer engagement. Balance hands-on technical contribution with leadership responsibilities. Promote consistency, reusability, and quality across implementations. Collaborate with delivery, sales, and operational teams. What ...

cybersecurity, service management, data & analytics, and business applications. You will collaborate with senior leadership to deliver innovative technology solutions that drive operational excellence, enhance customer experience, and support business growth. Your new role Strategic Leadership Develop and execute a comprehensive IT strategy and roadmap aligned with business objectives. Identify … capabilities. Lead incident response and business continuity planning. Digital Transformation: Partner with business teams to design and implement digital products and services that improve customer engagement. Team Leadership: Build and develop a high-performing IT team, ensuring succession planning and capability growth. What you'll need to succeed Proven ...

cloud, cybersecurity, service management, data & analytics, and business applications.You will collaborate with senior leadership to deliver innovative technology solutions that drive operational excellence, enhance customer experience, and support business growth. Your new role Strategic Leadership Develop and execute a comprehensive IT strategy and roadmap aligned with business objectives. Identify … capabilities. Lead incident response and business continuity planning. Digital Transformation: Partner with business teams to design and implement digital products and services that improve customer engagement. Team Leadership: Build and develop a high-performing IT team, ensuring succession planning and capability growth. What you'll need to succeed Proven ...

cloud, cybersecurity, service management, data & analytics, and business applications.You will collaborate with senior leadership to deliver innovative technology solutions that drive operational excellence, enhance customer experience, and support business growth. Your new role Strategic Leadership Develop and execute a comprehensive IT strategy and roadmap aligned with business objectives. Identify … capabilities. Lead incident response and business continuity planning. Digital Transformation: Partner with business teams to design and implement digital products and services that improve customer engagement. Team Leadership: Build and develop a high-performing IT team, ensuring succession planning and capability growth. What you'll need to succeed Proven ...

technical and delivery teams to ensure alignment and success. Partner with Cisco account managers to co-develop joint go-to-market activities and coordinate customer acquisition efforts. Use data-driven insight to refine marketing activities, track pipeline performance, and report on pipeline health and growth. Skills & Experience Proven track … Measurable growth in new enterprise clients and project pipeline. Recognized impact of marketing and event activity on lead generation. Established, trusted relationships within target customer segments and with Cisco sales teams. Visible contribution to sustainability and circularity goals across customer engagements. Consistent delivery of revenue growth and positive ...

technical and delivery teams to ensure alignment and success. Partner with Cisco account managers to co-develop joint go-to-market activities and coordinate customer acquisition efforts. Use data-driven insight to refine marketing activities, track pipeline performance, and report on pipeline health and growth. Skills & Experience Proven track … Measurable growth in new enterprise clients and project pipeline. Recognized impact of marketing and event activity on lead generation. Established, trusted relationships within target customer segments and with Cisco sales teams. Visible contribution to sustainability and circularity goals across customer engagements. Consistent delivery of revenue growth and positive ...

well-established organisation within Hereford for a UK Business Development Executive on a full-time permanent basis. The successful candidate will offer a strong customer centric ethos with a proactive mindset who thrives on identifying growth opportunities and engaging with customers What You Can Expect Working hours: 8:00am … plus commission after a successful probation Office-based, supportive team environment based in Hereford A supportive internal culture with a strong emphasis on customer experience and professionalism. Company perks including complimentary daily lunch and free on-site parking. What You Will Be Doing Identifying and pursuing new business opportunities ...

work closely with the Head of Ecommerce to manage and optimise the Shopify platform, ensuring product pages, collections and site experience drive conversion and customer engagement. You will support seasonal campaigns, product launches and ongoing site improvements, using data and insight to recommend changes that improve performance. This … looking for? We are keen to speak to candidates with hands on experience using Shopify who enjoy improving websites and spotting opportunities to enhance customer experience. You will be commercially curious, data led and comfortable working cross functionally with marketing, creative and operational teams. A basic understanding of Shopify ...

partnered with a rapidly growing SaaS-based cybersecurity vendor building out their pre-sales team. This role sits at the heart of their customer engagements — blending technical expertise, communication skills, and the ability to guide prospects and partners through the value of a cutting-edge security platform. This … ability to translate technical detail into business value A collaborative mindset and willingness to take on different responsibilities when needed Ability to travel for customer and partner engagements Hybrid availability: 1–2 days per week in the office Why Join? Be part of a high-growth cybersecurity scale ...

Responsibilities • Forward Deployment: work with Plexe customers to understand their needs, analyse their data, architect ML systems, and deploy our platform - eventually owning entire customer engagements and related product features. • Product Development: leverage your forward deployment experience to improve the Plexe platform, including distributed ML infra, multi-agent systems … observability, client-facing APIs, and more. • Cross-Functional Collaboration: work closely with founders to translate business vision and customer feedback into actionable engineering plans. • Ownership: take full engagement ownership from kick-off to customer success. Your ideas have the power to shape business directions. Qualifications ...

Responsibilities • Forward Deployment: work with Plexe customers to understand their needs, analyse their data, architect ML systems, and deploy our platform - eventually owning entire customer engagements and related product features. • Product Development: leverage your forward deployment experience to improve the Plexe platform, including distributed ML infra, multi-agent systems … observability, client-facing APIs, and more. • Cross-Functional Collaboration: work closely with founders to translate business vision and customer feedback into actionable engineering plans. • Ownership: take full engagement ownership from kick-off to customer success. Your ideas have the power to shape business directions. Qualifications ...

close. What you’ll be doing: Generating and qualifying new business opportunities Owning the full sales cycle using an established sales methodology Leading customer engagements, presentations, and negotiations Working with subject matter experts to position multi-product solutions Producing proposals, pricing, and commercial documentation Supporting bids, tenders, and contract … negotiations Closing new business deals and securing long-term customers Ensuring smooth handover to delivery and Customer Success teams Feeding customer and market insight into product strategy Attending industry events and staying close to market trends What we’re looking for: Proven track record in complex ...

working with all Cyber Security technologies across their wide client base. Responsibilities: Working with the sales teams and wider business to build and maintain customer relationships. Regular face to face customer engagements, typically up to IT management level positions. Solution design and lead technical authority for aligned customers ...

Sales Team Manager to join the business you will be responsible for leading and inspiring the Sales team, delivering profitable growth and exceptional customer engagement. Role Summary Demonstrate hands on leadership across the Sales Team - leading, managing and coaching the sales team Reporting to the Head of Sales … making, performance management, and fostering a culture of growth and accountability. Commercially astute, able to present solutions that deliver clear value, with a proactive, customer-first approach to problem-solving. Highly organised and adaptable, skilled at prioritising, multi-tasking, and structuring work to achieve targets, KPIs, and customer ...

FMCG industry. Based in Leeds, this role requires expertise in E-commerce platforms and a results-driven mindset to drive sales and enhance customer engagement. Client Details The employer is Global organisation operating in the FMCG sector with a focus on delivering high-quality products to its customers. They … collaborative and forward-thinking work environment. Description Manage and optimise the performance of e-commerce platforms to achieve sales targets. Analyse sales data and customer behaviour to identify trends and opportunities for growth. Collaborate with marketing teams to execute promotional campaigns effectively. Ensure product listings are accurate, visually appealing ...

engineering team developing next-generation FPGA-based systems for advanced computing applications. This is an opportunity to apply your digital design expertise in a customer-facing role, helping to integrate and optimise cutting-edge technology across the UK and Europe. You’ll be collaborating with world-class engineers … performance for complex, real-world applications. This role suits an engineer who enjoys variety and being challenged - combining hands-on technical work with customer engagement. You’ll have the autonomy to solve technical challenges, drive integration, and influence design direction on high-impact projects. Requirements Strong FPGA design experience ...

Travel Permanent Position Are you a proactive, sales professional looking for their next challenge? We're looking for an Account Director to lead key customer accounts, expand business opportunities, and contribute to the success of a growing IT solutions provider. As an Account Director, you will be responsible … What’s in It for You? Join a fast-growing IT solutions provider delivering enterprise-level IT services Remote working model with flexibility for customer engagements Please apply or contact Olivia at Olivia@ecsgrp.co.uk/016765645407 to discuss in further detail. ...