1,001 to 1,025 of 1,247 Customer Experience Jobs in the UK

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate … suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce More ❯

We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience. The role You will support Introducer loan applications through the funnel to help the growth of business lending through introducers (for example; commercial mortgage/asset Introducers, Business … etc.). You will balance managing moving applications through whilst updating and responding to our Introducer community needs. Alongside answering initial introducer enquiries, you will help to deliver excellent customer service across a variety of responsibilities: Taking inbound calls, managing, dealing and answering customer questions/queries Respond to Introducer enquiries within the agreed SLA timescales either by … in a phone based sales environment KPI driven with the ability to work well under pressure Able to manage your time effectively Transparent and able to communicate with the customer - both good and bad Confident with a good telephone manner and strong interpersonal skills At Funding Circle we are committed to building diverse teams so please apply even if More ❯

store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired … are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly, and take the team … and the planet Are you ready to join the Fearless? Job Description This is a leading role in our Experimentation Centre of Excellence , shaping the experimentation strategy across all customer-facing functions — from Product and Personalisation to Trade and Marketing . Managing a small team, you'll own and drive best-in-class experimentation practices across the whole group More ❯

store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired … are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly, and take the team … and the planet Are you ready to join the Fearless? Job Description This is a leading role in our Experimentation Centre of Excellence , shaping the experimentation strategy across all customer-facing functions — from Product and Personalisation to Trade and Marketing . Managing a small team, you'll own and drive best-in-class experimentation practices across the whole group More ❯

store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired … are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Think without limits - Think fast, think fearlessly, and take the team … and the planet Are you ready to join the Fearless? Job Description This is a leading role in our Experimentation Centre of Excellence , shaping the experimentation strategy across all customer-facing functions — from Product and Personalisation to Trade and Marketing . Managing a small team, you'll own and drive best-in-class experimentation practices across the whole group More ❯

DOE, plus bonus. The Role: We are seeking a dynamic Head of E-commerce Operations/Operations Director to lead ecommerce strategy, drive operational efficiency, and enhance customer experiences within the supply chain. This is an exciting position to really help drive the various teams within the business and increase online sales. The role will be to improvement performance … appliances too. A completely different retail area can also be highly considered so new ideas can be brought into the company. Key Responsibilities: Manage ecommerce operations, fulfilment, logistics, and customer service. Optimise supply chain, inventory, and delivery processes. Ensure a seamless website experience in collaboration with IT and marketing. Expand into marketplaces using systems like Linnworks, connecting with … Amazon, eBay, The Range, Wickes and others. Improve workflows, automation, and overall efficiency. Utilise data analytics to drive performance improvements. The individual Were looking for people who have: Experience in ecommerce operations, supply chain, or logistics management with a strong focus with ecommerce. Strong knowledge in ecommerce platforms such as Shopify Knowledge of marketplace integrations and automation tools like More ❯

Purpose The role of Implementation Coordinator is really important to us. You will be responsible for handling and resolving Implementation bookings and queries within SLAs and with focus on customer experience. The successful candidate will be proactive, able to manage their workload efficiently and communicate effectively with installers, colleagues and customers to deliver key business metrics and excellent customer support. We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am – 5:00pm. Your responsibilities day to day will be... Handling customer calls/emails relating to installation of Telematics devices in line with company SLAs and metrics. Managing service desk tickets raised by other business areas within SLAs. Liaising with … 3rd party engineering teams to co-ordinate installation bookings. Liaising with customers to arrange and inform of implementation/installation dates. Handling implementation queries from other departments. Updating customer account information on tickets and CRM to keep all parties informed. Work efficiently adhering to departmental processes. Notify management team of any issues/risks to meeting SLAs. Email management More ❯

teams to translate requirements into data science solutions. Communicate complex technical concepts to non-technical stakeholders with clarity and impact. Support go-to-market efforts with technical insights and customer-facing engagements. SKILLS Advanced degree (PhD or MSc) in Computer Science, Data Science, Statistics, or related field. Experience with AI governance, model explainability, and regulatory compliance. Familiarity with … composable banking platforms and financial services data. Experience working in agile, cross-functional teams in a global, matrixed environment. Leadership & Culture Fit We're looking for a collaborative, impact-driven leader who thrives in ambiguity and inspires teams to push the boundaries of what's possible with AI in banking. VALUES Care about partnering with product, engineering, design and More ❯

re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. Job Description The Radius Telematics Operations department are seeking a skilled and customer-focused individual to join our team as a Quality Assurance Executive in the field of Telematics. As a Quality Assurance Executive, you will play a vital role in delivering … an excellent customer journey through competition of robust audit checks. The output required is to be of a high standard and accuracy level, as the data provided will be used to improve agent performance across the division and ultimately enhance our customer experience. We would love to welcome you to our Crewe office, working hours of Monday - Friday … trends, telematics advancements, and product updates to provide accurate and relevant information when completing audits. Identify opportunities for employee coaching, process improvement and contribute to the enhancement of the customer experience. Qualifications Proven experience in a quality assurance role. FCA experience would be beneficial but not essential. Strong communication skills. Proficiency in working across multiple platforms such More ❯

within the industry. Our client s ideal candidate will bring a strong entrepreneurial mindset and a genuine drive to succeed. Naturally outgoing and passionate, you thrive on delivering exceptional customer experiences and take pride in going above and beyond expectations. As a confident communicator, you ll engage with energy and enthusiasm. On offer is a salary circa … k, with a generous bonus structure (up to 22%) and excellent benefits. Opportunities to learn are extensive and you ll have the chance to travel and experience the amazing products they sell. This is a full-time role and a flexible approach towards working hours is a must. There will be occasions where you will be working away from … A can-do attitude combined with strong commercial, administration and time management skills with a clean driving licence. Flexible approach to working hours. Destination knowledge of Florida B2B sales experience and experience of working with travel agents Experience in presenting and using social media platforms and creating content Retail experience If you re interested in learning More ❯

and enthusiastic eCommerce Coordinator to join their dynamic digital team. This is a great chance to contribute to a mission-led business, helping deliver a smooth and engaging online experience to a loyal and growing customer base. The company is excited to be collaborating with a rapidly expanding British brand leading the way in premium living and sustainability. … content, manage product uploads, and optimise website content using Magento. Craft compelling, SEO-friendly product descriptions that reflect the brand’s tone and enhance visibility. Coordinate with operations and customer service teams to manage stock levels and ensure a smooth customer experience. Contribute to the execution of the CRO and UX improvement roadmap, supporting initiatives to boost conversion … on competitor activity and use tools like Google Analytics to offer insights that refine digital strategy and content. Qualifications required for this eCommerce coordinator role- 1-2 years of experience in a similar eCommerce or trading role, preferably in a direct-to-consumer (B2C) setting. Strong commercial awareness and understanding of online customer behavior and performance indicators. Excellent More ❯

implementation 4 days onsite Great company culture & benefits! ABOUT THE CLIENT A respected name in UK retail, this organisation is dedicated to delivering excellent value and a consistently strong customer experience. With a broad national presence, they foster a supportive team environment and actively promote internal development. This is an exciting opportunity to join a well established, people focused … business where high energy, customer commitment, and team collaboration are at the heart of what they do. If you're looking to grow your career in a company that truly values its people, this could be the perfect fit. BENEFITS Flexible working Staff discounts on products Pension Access to savings, discounts and cashback THE HEAD OF CRM ROLE: Lead … and mentor a high-performing CRM team. Develop and execute scalable, automated lifecycle CRM strategies. Lead creative strategies for customer engagement and retention. Own and execute personalised email and push campaigns. Drive user growth through optimised conversion and retention funnels. Optimise lifecycle campaigns to meet business objectives. Partner with vendors and analytics teams to deliver insights and strategic improvements. More ❯

highly experienced Strategic People and Talent Business Partner with visionary minds to join our transformative journey. These are senior, yet hands-on, high impact and influential roles, requiring proven experience in strategic people partnering, enabling you to help translate our overall people and culture strategy into actionable, business-aligned initiatives, to provide transformational outcomes. As well as playing a … critical role within the People and Culture Team, helping shape and deliver our People strategy and services to enhance our colleague and customer experiences, you will be a trusted and credible advisor to our Executive Committee members and their teams. Providing strategic thought leadership and challenge, you will proactively identify and deliver strategic people solutions that drive organisational effectiveness … new and better ways of working for the business with the People team, focused prioritisation, and enabling self-serve capabilities in activities traditionally managed within the team. Required Skills & Experience: Strategic partner Trusted senior Strategic People and Talent Partner to Executives and their teams, who deeply understand how to translate strategic business priorities into simple, actionable People initiatives that More ❯

highly experienced Strategic People and Talent Business Partner with visionary minds to join our transformative journey. These are senior, yet hands-on, high impact and influential roles, requiring proven experience in strategic people partnering, enabling you to help translate our overall people and culture strategy into actionable, business-aligned initiatives, to provide transformational outcomes. As well as playing a … critical role within the People and Culture Team, helping shape and deliver our People strategy and services to enhance our colleague and customer experiences, you will be a trusted and credible advisor to our Executive Committee members and their teams. Providing strategic thought leadership and challenge, you will proactively identify and deliver strategic people solutions that drive organisational effectiveness … new and better ways of working for the business with the People team, focused prioritisation, and enabling self-serve capabilities in activities traditionally managed within the team. Required Skills & Experience: Strategic partner Trusted senior Strategic People and Talent Partner to Executives and their teams, who deeply understand how to translate strategic business priorities into simple, actionable People initiatives that More ❯

highly experienced Strategic People and Talent Business Partner with visionary minds to join our transformative journey. These are senior, yet hands-on, high impact and influential roles, requiring proven experience in strategic people partnering, enabling you to help translate our overall people and culture strategy into actionable, business-aligned initiatives, to provide transformational outcomes. As well as playing a … critical role within the People and Culture Team, helping shape and deliver our People strategy and services to enhance our colleague and customer experiences, you will be a trusted and credible advisor to our Executive Committee members and their teams. Providing strategic thought leadership and challenge, you will proactively identify and deliver strategic people solutions that drive organisational effectiveness … new and better ways of working for the business with the People team, focused prioritisation, and enabling self-serve capabilities in activities traditionally managed within the team. Required Skills & Experience: Strategic partner Trusted senior Strategic People and Talent Partner to Executives and their teams, who deeply understand how to translate strategic business priorities into simple, actionable People initiatives that More ❯

Full Stack Engineer (2 - 4 years experience) - Solihull - Up to £40K *** Company Overview A leading provider of membership management, IT solutions and business support to gyms, health clubs, and leisure centres across the UK and Ireland is seeking an experienced Full Stack Developer . With clients also in Norway, Greece, and the USA, the organisation is expanding rapidly and … from design and development through to delivery and support. The position involves working on both existing systems and new projects, offering the opportunity to directly influence product development and customer experience. Key Responsibilities Design, develop, and deliver high-quality software solutions Support and maintain existing systems, implementing fixes and enhancements Work with legacy technologies (.NET, SQL, C#/VB … Visual Studio) and modern frameworks (React, APIs, front-end technologies) Collaborate with cross-functional teams including Customer Service, IT, and Sales & Marketing Translate requirements into actionable solutions and scope new projects Contribute to code reviews and continuous improvement initiatives Ensure operational readiness through logging, monitoring, and performance optimisation Candidate Profile Previous experience as a software developer with C# More ❯

other teams and develop strategic partnerships with major OEMs, ODMs, SOCs, and offline retailers. This role will focus on building relationships with partners across Asia to accelerate Fire TV customer acquisition globally. You will be required to handle multiple high-priority projects simultaneously and effectively negotiate terms that for the benefit of our customers. A day in the life … Fire TV's business interests. - Sign regionally relevant offline retailer partnerships. - Validate long-term business critical decisions like country-specific SoC roadmaps. - Work with Product to define regionally relevant customer experiences, customization and scaling requirements. BASIC QUALIFICATIONS - 7+ years of developing, negotiating and executing business agreements experience - 7+ years of professional or military experience - Bachelor's degree … Experience developing strategies that influence leadership decisions at the organizational level - Multi-lingual with ability to communicate effectively in Chinese and English with internal and external stakeholders PREFERRED QUALIFICATIONS - Experience as a founder or executive focused on related segments, or as a practice leader or business unit owner - Experience selling to Fortune 1000 or Global 2000 organizations More ❯

end launch and optimisation of Shopify-based DTC websites across multiple markets. Oversee localisation, regulatory readiness, and in-market 3PL partner setup. Own and manage risk logs covering compliance, CX, and operational readiness. Channel Expansion Support GM with market expansion and transitions, ensuring continuity and alignment with commercial strategy. Manage the roadmap for onboarding new e-tailers, ensuring seamless operational … to embed agile, cross-functional ways of working. Success Measures (KPIs) Timely launch of new DTC websites across target markets. Fully operational 3PL partnerships meeting SLAs (cost, lead times, CX). Zero downtime or disruption during transitions. Efficiency gains through reduced manual processes and stronger data flow. Successful onboarding of new partners and channels. About You Were looking for a … commercially astute, hands-on leader who can operate at both strategic and executional levels : 10 years experience in transformation delivery and programme/project management , ideally in beauty, retail e-commerce, consumer goods, or tech. Proven track record in multi-country programme delivery with complex regulatory, operational, and commercial interdependencies. Experience launching Shopify (or equivalent) DTC platforms and More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: You’ll collaborate closely with the delivery team to prioritise new feature development and address customer feedback and issues. In this role, you’ll also mentor cross-functional colleagues, provide informal leadership across the team, and play an active part … program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. Responsibilities Build deep customer insight and market awareness. Use data to guide decisions and measure success. Lead go-to-market planning and product transitions. Manage product lifecycle More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: You’ll collaborate closely with the delivery team to prioritise new feature development and address customer feedback and issues. In this role, you’ll also mentor cross-functional colleagues, provide informal leadership across the team, and play an active part … program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. Responsibilities Build deep customer insight and market awareness. Use data to guide decisions and measure success. Lead go-to-market planning and product transitions. Manage product lifecycle More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: You’ll collaborate closely with the delivery team to prioritise new feature development and address customer feedback and issues. In this role, you’ll also mentor cross-functional colleagues, provide informal leadership across the team, and play an active part … program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. Responsibilities Build deep customer insight and market awareness. Use data to guide decisions and measure success. Lead go-to-market planning and product transitions. Manage product lifecycle More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: You’ll collaborate closely with the delivery team to prioritise new feature development and address customer feedback and issues. In this role, you’ll also mentor cross-functional colleagues, provide informal leadership across the team, and play an active part … program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. Responsibilities Build deep customer insight and market awareness. Use data to guide decisions and measure success. Lead go-to-market planning and product transitions. Manage product lifecycle More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About the Team: You’ll collaborate closely with the delivery team to prioritise new feature development and address customer feedback and issues. In this role, you’ll also mentor cross-functional colleagues, provide informal leadership across the team, and play an active part … program execution. You will represent product domain(s) to peers, managers and executives across the company and to external audiences and will be seen as a central point for customer understanding. Responsibilities Build deep customer insight and market awareness. Use data to guide decisions and measure success. Lead go-to-market planning and product transitions. Manage product lifecycle More ❯

focused HubSpot Specialist to lead the configuration, management, and optimisation of our HubSpot platform. You’ll play a key role in ensuring HubSpot effectively supports our Marketing, Sales, and Customer Service teams, driving seamless customer experiences, improving workflows, and supporting overall business performance. Who are we and what do we do? Snap Finance UK is a rapidly growing … Keynes, with the backing of its parent company, founded in the United States in 2012. Discover more about us at https://snapfinance.co.uk/careers Reporting to: Existing Customer Marketing Manager Location: Crownhill, Milton Keynes/Hybrid Working (2-3 days a week in office) Hours: Monday – Friday - 37.5 hours a week. Salary: £competitive Your key responsibilities will … training and support to BDMs and AMs on HubSpot usage and best practices. Revenue & Business Operations Build and maintain reports and dashboards to track KPIs across marketing, sales, and customer success. Automate processes to reduce manual entry, streamline lead-to-profit journey, and improve SLA adherence. Assist with integrations between HubSpot and tools like Salesforce, Slack, Zoom, Stripe, LinkedIn More ❯

delivery and optimise processes? My client, a unique financial services organisation based in Kings Hill, are looking for an ambitious, engaging, and diligent Data Analyst to join their small Customer and Operations Insight team. As a Data Analyst you will create and analyse operational data and customer feedback to drive efficiency and enhance customer experience. Main duties … include: Collection, analysis, and interpretation of operational MI. Creation of regular reports and dashboards to track KPI's and metrics Analysis of customer feedback and trends Engaging with operational teams and senior stakeholders to identify opportunities for improvement. As a Data Analyst demonstrable experience in working with analytics is essential. You will also possess strong communication skills, with More ❯