1,026 to 1,050 of 1,059 Customer Experience Jobs in the UK

Trainline App Platform Team The App Platform team provides the foundations that enable our mobile engineering teams to build, evolve and deliver exceptional customer experiences at scale. Working across iOS and Android, the team develops the shared capabilities, tooling, frameworks and engineering practices that help product teams move faster … mobile, web and platform engineering. Own and evolve engineering standards, reusable patterns and best practices for iOS across Trainline, creating greater consistency, improving developer experience and enabling teams to build high-quality software more effectively. Lead organisation-wide technical modernisation programmes that simplify our engineering landscape, improve maintainability ...

Sierra, we re creating a platform to help businesses build better, more human customer experiences with AI. These values are the foundation of our work, and we are committed to upholding them in everything we do. Previously, he was co-CEO of Salesforce (which had acquired the company … large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples ...

Role Join the company and take full lifecycle ownership of the apps our customers use every day. We’re building a world-class experience across iOS, Android, and web, and you’ll help us get there. Quick commerce moves fast and lives in the real world. AI is changing … love. We need engineers who are curious, energetic, and thrive at the front line of both. What you’ll do Build a world-class customer experience. Develop the mobile and web experiences our customers use every day, in React Native and Expo across iOS, Android, and web. Bring ...

services, cybersecurity, IT infrastructure, lifecycle management, and global technology deployments, they pride themselves on providing impartial advice and recommending the best solutions for each customer's unique requirements. The Opportunity We're looking for an experienced Senior Account Manager to join a high-performing commercial team. This … Manage and develop a portfolio of existing client accounts, building long-term relationships. Identify opportunities to upsell and cross-sell IT solutions across your customer base. Generate new business through networking, referrals, and client introductions. Understand client challenges and recommend tailored technology solutions. Prepare and present proposals, quotations ...

services, cybersecurity, IT infrastructure, lifecycle management, and global technology deployments, they pride themselves on providing impartial advice and recommending the best solutions for each customer's unique requirements. The Opportunity We're looking for an experienced Senior Account Manager to join a high-performing commercial team. This … Manage and develop a portfolio of existing client accounts, building long-term relationships. Identify opportunities to upsell and cross-sell IT solutions across your customer base. Generate new business through networking, referrals, and client introductions. Understand client challenges and recommend tailored technology solutions. Prepare and present proposals, quotations ...

strong financial controls, governance and compliance frameworks. Identifying opportunities to simplify, standardise and automate processes. Leading finance transformation initiatives that improve efficiency, controls and customer experience. Establishing and monitoring KPIs, performance metrics and service levels. Partnering with senior finance stakeholders, operational leaders and external auditors. Supporting the wider finance … ACCA, CIMA or equivalent) with a proven track record of leading sizeable finance teams within a complex organisation. You will demonstrate: Significant leadership experience across finance operations, shared services or transaction services environments. Strong expertise in Record-to-Report and/or Procure-to-Pay processes. Excellent knowledge ...

autonomy, clear progression routes, and an award-winning sales culture, this role is perfect for someone who loves delivering results while creating an unbeatable customer experience. Our client is one of the UKs top names in telecoms, offering competitive deals on mobile, broadband, and the latest tech. If youre … Employee wellbeing focus, plus ongoing training and personal development tailored to you. More about the role: Set the tone in-store, creating a welcoming, customer-first environment. Lead by example on the shop floor, offering tailored advice across mobile, broadband, and accessories. Coach and motivate your team ...

services. 5G Interworking with 4G, 5G SA, NSA. Own and drive improvement in all factors impacting Performance & reporting with the goal of providing optimal Customer Experience. Exceptional understanding of network performance trends with a view of rebase lining KPIs. Identifying the root cause and define measures to improve underperforming … L7. Stakeholder management - work with key SMEs to understand the root cause. Technical Expertise: Expert knowledge of UE logs analysis Expert level hands-on experience in 5G and 5G+ investigations, parameter optimisations and E2E Investigations. Expert understanding of E2E 4G,5G, VoNR, SA, NSA, Slicing architectures and design. Expert ...

will play a key role in driving sustainable business growth by identifying new opportunities, developing long-term client relationships, and expanding the company's customer base. This is a proactive, field-based role where you'll be responsible for developing new business opportunities while managing and growing key client … provide accurate sales forecasts using CRM systems. Attend client meetings, networking events, and industry exhibitions. Work closely with operational teams to ensure an outstanding customer experience. Monitor market trends and competitor activity to identify new opportunities. About You We're looking for a confident, commercially driven sales professional ...

expansion of their service offerings beyond rail travel. This role involves working closely with product, engineering, and commercial teams to create a more integrated customer experience. The ideal candidate will have a strong background in leadership, cross-functional collaboration, and a passion for innovation in design. You will also … have experience in managing teams and leveraging AI to enhance design practices. Join Trainline and contribute to shaping the future of travel in a hybrid working model! #J-18808-Ljbffr ...

Limited is seeking a Product Owner for Tag Management to lead data collection standards across digital touchpoints, ensuring reliability and scalability to support customer experiences and commercial goals. You will own the tag management product vision, manage backlogs, and collaborate with cross-functional teams to implement Adobe Launch, Google … Manager, and related tools. The role requires strong stakeholder influence and SAFe/Agile experience in a fast-paced environment. #J-18808-Ljbffr ...

privately owned, technology-driven business, they are focused on creating safer, happier shared living experiences while continually improving its digital platform and customer experience. Role Its an exciting time to be joining their Platform team as theyve completed their migration from their data centre to Google Cloud Platform … person to cover it. The call outs are random. Can be as little as 0 a month to a few a month). Relevant experience in a majority of these concepts Containerisation (Docker & Kubernetes). In-depth knowledge of Linux operating systems, focusing on Debian and RHEL/CentOS. ...

them with exceptional professionals for this role. At DXC Technology, we're helping some of the world's largest organisations modernise critical systems, transform customer experiences, and unlock the value of digital innovation. We're looking for an experienced Senior Solution Architect to join our Digital Applications Transformation team. … future opportunities Support strategic transformation initiatives (e.g., Ensure delivery within time, cost, and quality constraints Azure, AWS) DevOps and CI/CD practices Experience of cloud technologies, enterprise integration tools and extract, transformation and load (ETL) tools At DXC Technology, we believe strong connections and community ...

Role On behalf of our client, we are seeking a Customer Success Executive based in Central Bristol . This role provides account management and some expertise to the Commercial and Customer Success teams. You will manage customer onboarding, implementations, and training, while ensuring an exceptional customer ...

Duffel is hiring a Head of Customer Success to maximise customers’ use of Duffel’s technology. You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering with CSMs and CSEs. You will collaborate with Product, Engineering, Finance, and Travel Operations to ensure … superior customer experience. You’ll shape Duffel's CS function, design scalable processes, and coach a team across London and New York, with travel to meet customers and #J-18808-Ljbffr ...

support that growth across Southern England. This is a field-based role where you'll be responsible for developing a profitable territory, building strong customer relationships and increasing market share within the rapidly expanding renewable energy sector. You'll have the freedom to shape your own business plan, supported … Role As Business Development Manager , your focus will be on identifying opportunities, securing new business and developing long-term partnerships across a varied customer base. Your responsibilities will include: Driving sales growth of Solar PV systems and renewable energy solutions throughout Southern England. Developing business with both ...

will include: Identifying and developing new business opportunities across Norfolk. Proactively generating leads through cold calling, networking, referrals and field prospecting. Booking and attending customer meetings to understand client requirements. Building and managing a healthy sales pipeline from initial contact through to contract award. Presenting tailored waste management, recycling … skip hire solutions. Negotiating commercial agreements and securing profitable new business. Achieving and exceeding agreed sales targets and KPIs. Developing long-term customer relationships to maximise revenue and account growth. Working closely with operational teams to ensure a seamless customer experience. What We're Looking For Essential: Previous ...

this strategic role, you will lead a team focused on pipeline generation and revenue growth. The candidate should have over 10 years of experience in Enterprise SaaS, with proven leadership qualities in complex international environments. Strong skills in communication, team development, and modern Account-Based strategies are essential. Join … help shape the future of customer experience. #J-18808-Ljbffr ...

spend your time understanding existing business processes, challenging current ways of working and helping design simpler, more efficient solutions that improve both colleague and customer experience. Working as part of a growing Business Transformation function, you'll partner with stakeholders across the organisation on projects including operational improvement, service … change delivery Working closely with project managers, technology teams and business leaders We're looking for someone who has: Strong Business Analysis experience Process mapping and business process improvement expertise Excellent stakeholder engagement skills Experience delivering operational or business change A naturally curious mindset and confidence challenging existing ...

spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness technology to revolutionize our digital offerings, ensuring unappareled customer experiences. The Barclays Automation and Tools Engineering team is responsible for the design, build and operate of the underlying network infrastructure and toolchain across cloud, data … speed with business activity and the business strategies. To be successful as a Solution Architect-Network Automation, you should have: Product development experience. Experience with Python Programming, Micro services architecture, FasAPI, Ansible or Terraform experience. Experience with Netmiko or similar network automation libraries including Netconf/Yang based ...

company is building the future of convenience with a full stack approach to on-demand essential items, 24/7, delivered in minutes. Customer obsession is at the heart of everything we do, from app users to frontline staff to store workers. We are relentlessly focused on delighting … customers. We are backed by the world's leading investors, and our team has scale-up and exit experience at companies such as Amazon, Deliveroo, Tesco, Stuart, and Just Eat. If you're ready to help build the world's most customer-focused company, get in touch. ...

global Master Data Management capability. You will act as the technical authority for MDM, building scalable multi-domain capabilities that support operational excellence and customer experience. You will lead engineering design and hands-on implementation of our MDM platform, with focus on Stibo STEP (preferred) or other tooling, shaping ...

Role Design and optimise end-to-end customer journeys Create service blueprints and journey maps Facilitate workshops and collaborate with product, tech and CX teams Translate insight into practical, scalable design outcomes Requirements Strong Service Design experience in complex environments Expertise in journey mapping, service blueprinting and facilitation ...

digital trading support, reporting, and stakeholder engagement. We're looking for someone who is naturally curious about data and enjoys understanding the "why" behind customer behaviour and business performance. You'll be responsible for analysing trends, maintaining product information, supporting online performance, and building strong relationships with colleagues across … Reviewing sales and website performance data to identify trends and opportunities. Producing regular reports and maintaining accurate product information. Monitoring product performance, availability, and customer engagement. Supporting promotional campaigns and website updates. Working with internal teams to ensure products are presented effectively online. Investigating and resolving data discrepancies. Assisting ...

take ownership of features from concept through to deployment, working closely with technical and commercial teams to improve performance, usability, accessibility and customer experience. You will have a strong eye for design Design and run conversion rate optimisation experiments. Build and improve Front End components, Back End functionality, forms … customer journeys & work with APIs, integrations and data flows that support the website experience. Stack: PHP, Laravel React (Front End leaning role) Git based development workflows Backend development experience - APIs and third party integrations Comfortable using AI tooling as part of professional development workflow. Useful experience: Figma ...