1,026 to 1,050 of 1,247 Customer Experience Jobs in the UK

delivery and optimise processes? My client, a unique financial services organisation based in Kings Hill, are looking for an ambitious, engaging, and diligent Data Analyst to join their small Customer and Operations Insight team. As a Data Analyst you will create and analyse operational data and customer feedback to drive efficiency and enhance customer experience. Main duties … include: Collection, analysis, and interpretation of operational MI. Creation of regular reports and dashboards to track KPI's and metrics Analysis of customer feedback and trends Engaging with operational teams and senior stakeholders to identify opportunities for improvement. As a Data Analyst demonstrable experience in working with analytics is essential. You will also possess strong communication skills, with More ❯

AI Solutions Engineer Norwich (on-site, 5 days per week) £40,000K – £55,000K per annum (depending on experience) About the Role My client are expanding and are looking for their first dedicated AI Solutions Engineer . This is a code-first role. You will be designing and implementing custom AI-powered solutions by writing clean, production-ready code … that integrates directly with APIs such as OpenAI, ElevenLabs, Whisper, and others . Working across both technical infrastructure and customer-facing initiatives. This is a hands-on position where you’ll act as the sole AI expert, responsible for designing, building, and deploying the systems that define how they use AI. Key Responsibilities Custom AI Development : Write backend code … to integrate AI services into business workflows and customer-facing applications. API Integration : Build robust, secure integrations with third-party APIs (OpenAI, ElevenLabs, etc.) using backend languages. Prompt Engineering : Craft and refine prompts to achieve consistent, reliable AI outputs. System Design : Architect workflows and services that are maintainable, scalable, and secure. Deployment & Maintenance : Package and deploy solutions in production More ❯

Experience Designer (XD) - Manchester - £35-45K My client is seeking a creative and strategic Experience Designer (XD) to shape seamless, engaging, and meaningful interactions between people and products, services, or environments. This role goes beyond traditional UX, taking a holistic view of the customer journey - from usability and storytelling to emotions and brand identity. What you … managers, engineers, and marketers to bring ideas to life. Testing & Iteration: Conduct usability testing, gather insights, and refine designs to deliver impactful user experiences. About you A background in experience design, UX, or service design. Strong skills in research, prototyping, and storytelling. Comfortable balancing user needs with business goals. Collaborative, with the ability to influence stakeholders. Passionate about creating … intentional and valuable customer experiences. What’s on offer Competitive salary + benefits package. Hybrid working with flexibility for work-life balance. Opportunity to shape innovative, end-to-end user experiences. A collaborative, creative culture that values fresh ideas. Apply now to join a forward-thinking team and design experiences that truly make an impact. Experience Designer (XD More ❯

innovation, transforming information into action and ideas into breakthroughs through rebel thinking and smart technology. At Conversion, we're global CRO experts helping brands optimise their digital ecosystems and customer experiences to drive measurable growth. We prove that evidence-based decisions get the best results, powered by our talented people and unique culture. We're a leading global CRO … in client meetings and build strong relationships Solve problems quickly to keep projects moving smoothly Contribute ideas to help grow accounts and hit revenue goals WHAT YOU BRING Professional Experience 2-4 years delivering digital projects with strong QA experience Understanding of agile methodologies (SCRUM, Kanban) Experience with project management tools (Asana, Jira) Some exposure to frontend … Step 1: Initial chat (30 minutes) A friendly conversation to get to know each other and explore cultural fit Step 2: Technical discussion (1 hour) Deep dive into your experience with technical Q&A about project management and scenarios Step 3: Practical task (5 days to complete) We'll share a realistic scenario that reflects the type of work More ❯

excellence in high education, conferencing and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential.With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run smarter … with systems such as student records, finance, and access control. You'll also play a key role in diagnosing and resolving complex issues, contributing to our continuous improvement and customer satisfaction goals. Design, develop, and maintain integrations, imports and exports Write clear specifications for Integration work for mutual sign off Collaborate with internal stakeholders to understand integration requirements and … of new clients and the rollout of new features. Participate in a support rota covering UK and CST hours. What will I need to hit the ground running? Strong experience with SQL and relational databases. Proficiency in PowerShell scripting and API integration (REST/JSON). Extensive experience with modern front-end frameworks (e.g., Angular, React). Solid More ❯

will work across the full data science lifecycle – from generating ideas, through building and deploying models, to measuring impact using A/B testing. You will gain hands-on experience with leading technology, modern architecture, and the latest applications of machine learning and generative AI in production. What you’ll do: Work closely with stakeholders across the business to … production-grade code in Python, demonstrating CI/CD, Databricks and ensuring appropriate test coverage. Qualifications What we’d love you to bring: You are a self-starter with experience in delivering research + models to production to drive tangible commercial benefits and improved customer experiences. You thrive in working autonomously to drive impact in a fast-paced … cross-functional business. PhD or MSc or equivalent experience in a numerate subject: Machine Learning, Computer Science, Statistics. Proven experience of applying, researching, and developing advanced statistical/ML methods to drive value in a commercial setting, Able to work independently and efficiently to deliver projects on time, taking project briefs and refining them to strong results. Experienced More ❯

excellence in high education, conferencing and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, they help institutions streamline operations, elevate customer experiences, and unlock their full potential. With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run … with systems such as student records, finance, and access control. You'll also play a key role in diagnosing and resolving complex issues, contributing to our continuous improvement and customer satisfaction goals. Design, develop, and maintain integrations, imports and exports Write clear specifications for Integration work for mutual sign off Collaborate with internal stakeholders to understand integration requirements and … of new clients and the rollout of new features. Participate in a support rota covering UK and CST hours. What will I need to hit the ground running? Strong experience with SQL and relational databases. Proficiency in PowerShell scripting and API integration (REST/JSON). Extensive experience with modern front-end frameworks (e.g., Angular, React). Solid More ❯

they're building next-generation solutions that help banks, investment firms, and financial services companies unlock the true potential of their data to drive smarter investment decisions and enhance customer experiences. The Role They need a talented Data Engineer to join their rapidly expanding engineering team in Leeds. You'll be architecting robust data systems that power critical financial … Training budget Genuine career progression opportunities Brilliant team culture + socials What you'll need: Strong SQL skills - you'll be optimising queries and managing complex financial datasets Python experience, particularly for data processing and ETL workflows Hands-on experience with cloud platforms- Azure Experience designing and maintaining data pipelines using tools like Databricks and PySpark Knowledge … of data warehousing solutions - Snowflake experience would be brilliant Understanding of CI/CD processes for deploying data solutions Some exposure to big data technologies and distributed processing Nice to haves: ML pipeline experience Previous fintech or financial services exposure If you are on the market for a new role and are looking to join a business making More ❯

This is a fantastic opportunity for an Application Support Specialist to join a growing team and help deliver high-quality support for a flexible, customer-focused software platform. If you're technically skilled, customer-minded, and ready to grow your career in a hybrid role based in Birmingham, we'd love to hear from you. Client Details Michael … shared passion: helping businesses grow smarter and faster through innovative software solutions. For over two decades they've been building flexible, user-friendly software tools that adapt to real customer needs, not the other way around. The company culture is all about learning, growing, and showing up for each other, and they take huge pride in being officially recognised … Description We're looking for an Application Support Specialist to join the global support team. You will be someone who's passionate about solving problems and delivering an excellent customer experience. In this role, you'll be the go-to technical expert for resolving product issues and guiding customers through solutions, from start to finish. Day-to-day responsibilities More ❯

and analytics, and collaborating with tech and design teams to enhance user experience. The leader will evolve existing capabilities and develop new ones to deliver relevant, proactive, and intelligent customer experiences. What you'll do Lead the Growth product group as a transformational, accountable, and transparent leader passionate about delivering business value. Influence senior stakeholders to manage a portfolio … teams to prioritize initiatives. Ensure product changes align with growth strategies and are properly sequenced in roadmaps. Deepen understanding of macro trends and identify opportunities for advantage. Respond to customer needs and innovate accordingly. Focus on customer problems and promote a user-first mindset. Balance cost, risk, and technology considerations, working with tech leadership. Build extensible, value-adding … end product delivery lifecycle with Tech Delivery Leaders. Maintain team agility to adapt to internal and strategic changes. Explore resilient, scalable technologies to stay competitive. What you'll bring Experience leading product teams in large, digital, consumer-focused organizations. Proven ability to translate business strategies into consumer digital products. Knowledge of design thinking, cloud tech, and UK regulatory landscape. More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management of new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform. Relying on your … product and industry expertise, you will ensure the best experience for our customers whilst delivery projects in a timely manner. About the Role : You will take new business and dedicated existing clients through the full onboarding process. Helping them to configure their financial crime strategy and advising them on best practice. RiskNarrative operates as a recognised innovative leader in More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team : As an Associate Professional Services Consultant, you will be part of a team that support and deliver the onboarding and on-going customer management of new and existing customers of the RiskNarrative Digital Onboarding & Financial Crime platform. Relying on your … product and industry expertise, you will ensure the best experience for our customers whilst delivery projects in a timely manner. About the Role : You will take new business and dedicated existing clients through the full onboarding process. Helping them to configure their financial crime strategy and advising them on best practice. RiskNarrative operates as a recognised innovative leader in More ❯

we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting … situations. We believe that hiring a diverse team is crucial to our success and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ are vital to providing a great customer experience. As such, we … systems Knowledge of backup technologies Knowledge of Fibre Channels switches from Cisco and/or Brocade Exposure to SAN protocols such as CIFS, NFS and iSCSI Fibre channel Foundational experience in cloud technologies including AWS and Microsoft Azure Experience in solution architecture is not necessary but would be useful Knowledge of migration tools Knowledge of implementing storage array More ❯

sit within a core value stream and focus on developing and implementing innovative digital technology. You will lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our client's customer-centric, data driven and digital first strategy. The Role: Technical Lead for a squad, ensuring collaborative … working with Product Owners and Developers to design and build customer facing systems using React front ends, Java microservices and the latest cloud technologies Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team. Collaborate with the … the team and champion/drive tech change wider than your squad. What you will bring: Expert in backend development with Java 8+ Frontend development using React - highly desired Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS. A passion for people and a deep love of technology More ❯

accuracy. Handle supplier payment runs and employee expenses. Perform all bank reconciliations to maintain financial integrity. Manage payroll postings in Xero and oversee the direct debit function. Maintain accurate customer financial information and support ad-hoc financial analysis. Who We're Looking For: To thrive in this role, you should possess: Xero experience - essential for this position. A … minimum of 2 years' experience in a similar finance role. AAT Level 3 Qualification (or equivalent) is desirable. Strong knowledge of accountancy processes , including reconciliations and invoicing. Proficiency in Microsoft Office , especially Excel (formulas, lookups, pivot tables). The Ideal Candidate Will Demonstrate: Exceptional attention to detail and accuracy. Excellent organisational and time management skills. A self-motivated, proactive … in our vibrant London office (with potential for 2 days after probation period) Why Join Us? Be part of a growing company that values long-term relationships and exceptional customer experience. You'll have the chance to develop your skills and take on new responsibilities as we expand. Plus, you'll join a supportive team that believes in your More ❯

accuracy. Handle supplier payment runs and employee expenses. Perform all bank reconciliations to maintain financial integrity. Manage payroll postings in Xero and oversee the direct debit function. Maintain accurate customer financial information and support ad-hoc financial analysis. Who We're Looking For: To thrive in this role, you should possess: Xero experience - essential for this position. A … minimum of 2 years' experience in a similar finance role. AAT Level 3 Qualification (or equivalent) is desirable. Strong knowledge of accountancy processes , including reconciliations and invoicing. Proficiency in Microsoft Office , especially Excel (formulas, lookups, pivot tables). The Ideal Candidate Will Demonstrate: Exceptional attention to detail and accuracy. Excellent organisational and time management skills. A self-motivated, proactive … in our vibrant London office (with potential for 2 days after probation period) Why Join Us? Be part of a growing company that values long-term relationships and exceptional customer experience. You'll have the chance to develop your skills and take on new responsibilities as we expand. Plus, you'll join a supportive team that believes in your More ❯

00pm Remote role with only one day per month attending the office in London (your travel will be expensed for this day) Salary - Up to £50,000 (depending on experience) Our client, a fantastic charitable organisation, is looking to recruit a software developer to join their team. This is a fantastic opportunity for a driven and focused Software Developer … for a competitive, high energy, motivated individual who enjoys a challenge whilst acting with integrity at all times. Key Duties - - Maintain and enhance their back-office policyholder system and customer-facing website. - Develop new computer systems, when appropriate. - Provide technical analysis, design and development capabilities. - Liaise with colleagues to ensure each solution meets the needs of the business. - Automate … Azure SQL, App Services, and Message Queues Mobile app development CI/CD Business Skills Sound presentation skills to both small and large audiences of varying occupational groups. Strong customer service attitude with the ability to build lasting and productive business relationships. Understanding of the customer experience. Personal Competencies Be highly motivated to deliver quality Exceptional communication skills More ❯

With a dual emphasis on strategic planning and day-to-day digital operations, this role bridges the gap between long-term growth initiatives and the efficient delivery of online customer experiences. Key Responsibilities: Stock Management: Monitor and manage stock levels across the digital business, ensuring timely and accurate stock replenishment Demand Forecasting: Develop and implement demand forecasting models using … optimising stock levels and improving forecasting accuracy Collaboration: Work cross-functionally with digital, commercial, DC teams, and supply chain teams to ensure alignment between stock levels, promotional plans, and customer demand Process Optimisation: Implement and maintain systems and processes to improve stock turnover rates, reduce dead stock through clearance proposals, and optimise the digital stock replenishment cycle Technology & Data … and technologies to streamline digital workflows and drive efficiency in operations Supply Chain Dynamics: Knowledge of supply chain dynamics, inventory control, and demand planning best practices Digital Operations Management: Experience managing end-to-end digital operations, understanding product lifecycle management and operational impact of dynamic digital trade activity Forecasting: Proven experience in stock management, inventory forecasting, or supply More ❯

EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR … brand, and sustainability guidelines. Support industry sponsorships and third-party event participation. What You Bring: 4+ years of event management experience, ideally in a global company. Proficient in Cvent and Microsoft Office. Detail-oriented, highly organised, and able to manage multiple priorities. Excellent communication and stakeholder management skills. Familiarity with compliance standards (GDPR, sustainability, etc.). This is an More ❯

EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR … brand, and sustainability guidelines. Support industry sponsorships and third-party event participation. What You Bring: 4+ years of event management experience, ideally in a global company. Proficient in Cvent and Microsoft Office. Detail-oriented, highly organised, and able to manage multiple priorities. Excellent communication and stakeholder management skills. Familiarity with compliance standards (GDPR, sustainability, etc.). This is an More ❯

EMEA marketing team on a 12-month contract. This is a fantastic opportunity to lead the strategy, planning, and execution of both in-person and virtual events-from small customer engagements (30-100 attendees) to large-scale flagship events (500-1,000 attendees). You'll work closely with cross-functional teams to deliver events that enhance brand presence … drive pipeline, and create meaningful customer experiences. Strong project management, communication, and stakeholder coordination skills are essential. Key Responsibilities: Plan and execute regional events (virtual & in-person) across EMEA. Own event strategy, logistics, registration, and post-event reporting. Collaborate with marketing, sales, and external vendors. Use tools like Cvent for registration and event tracking. Ensure all events follow GDPR … brand, and sustainability guidelines. Support industry sponsorships and third-party event participation. What You Bring: 4+ years of event management experience, ideally in a global company. Proficient in Cvent and Microsoft Office. Detail-oriented, highly organised, and able to manage multiple priorities. Excellent communication and stakeholder management skills. Familiarity with compliance standards (GDPR, sustainability, etc.). This is an More ❯

to its customers. One of the key functions of the Digital Services Department is to translate organisational needs into robust, scalable digital solutions that enhance both internal operations and customer experiences. In this context, the Enterprise Architect will steer our architectural governance to ensure all projects align with GreenSquareAccord`s strategic objectives and regulatory requirements. Working within a culture … the housing and wider technology sector to keep us ahead of the curve About you You are an accomplished architect (7-10+ years in IT) with hands-on experience as a Solutions or Technical Architect. You have a proven track record developing enterprise architecture frameworks and crafting technology roadmaps within complex, enterprise-level environments (cloud, on-premise and … culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: We believe our customer is everything We are one team We are supportive and caring We are business-minded for social purpose We are curious and ambitious. You can read more about the More ❯

Overview JOB TITLE: Product Owner - Embedded Finance. SALARY: £104,992pa to £146,650pa (dependent on experience and location) plus an extensive benefits package. LOCATION: London, Bristol, Manchester, Leeds or Chester. HOURS: Full time. WORKING PATTERN: Hybrid, 40% (or two days) in any of the hubs listed above. About this opportunity We're on an exciting journey to transform Lloyds … right issues. This involves fostering collaborative and empowered teams that take ownership of outcomes, encouraging innovation, and minimizing risk through data-driven testing and learning. Responsibilities The championing of customer agenda through the embedding Consumer Duty, directing the team's ways of working and integrating the customer lens into everything that we do. Developing strategic solutions by anticipating … complex issues, seeking out opportunities to leverage capabilities and maximise re-use. Acting as the organisational authority and established expert understanding and championing the customer, whilst balancing business and technology outcomes. Creating and delivering against the product roadmap and Objectives & Key Results (OKRs) for the Lab, which align to our Group strategy. Managing external vendor/supplier relationships navigating More ❯

Telephony Migration Engineer - (Unity to Microsoft Teams) - 3 months - Northampton (Hybrid) My Customer is seeking a highly skilled Telephony Migration Engineer (Subject Matter Expert) to lead and support the migration of their call/contact centre from Unity to Microsoft Teams . This is a hands-on technical role where you will provide expert guidance while also working closely … and execute a migration strategy . Lead workshops and training sessions to upskill team members and end-users. Ensure the new telephony system aligns with business requirements and enhances customer experience. Identify potential risks and troubleshoot technical issues during and after migration. Document best practices, processes, and solutions to improve future implementations. Required Skills & Experience: Proven experience in migrating call/contact centres from Unity to Microsoft Teams . Strong expertise in Microsoft Teams Voice and telephony infrastructure. Hands-on experience with SBCs (Session Border Controllers) , direct routing, and call flow design. Excellent troubleshooting skills and ability to resolve complex telephony issues . Strong leadership and communication skills - able to guide, mentor, and support the More ❯

Telephony Migration Engineer - (Unity to Microsoft Teams) - 3 months - Northampton (Hybrid) My Customer is seeking a highly skilled Telephony Migration Engineer (Subject Matter Expert) to lead and support the migration of their call/contact centre from Unity to Microsoft Teams . This is a hands-on technical role where you will provide expert guidance while also working closely … and execute a migration strategy . Lead workshops and training sessions to upskill team members and end-users. Ensure the new telephony system aligns with business requirements and enhances customer experience. Identify potential risks and troubleshoot technical issues during and after migration. Document best practices, processes, and solutions to improve future implementations. Required Skills & Experience: Proven experience in migrating call/contact centres from Unity to Microsoft Teams . Strong expertise in Microsoft Teams Voice and telephony infrastructure. Hands-on experience with SBCs (Session Border Controllers) , direct routing, and call flow design. Excellent troubleshooting skills and ability to resolve complex telephony issues . Strong leadership and communication skills - able to guide, mentor, and support the More ❯