1,076 to 1,100 of 1,223 Customer Experience Jobs in the UK

in raising the bar within the design team. You’ll lead on complex projects across onboarding and activation journeys, redesigning legacy trading platforms, and delivering seamless end-to-end customer experiences. You’ll be hands-on across UX/UI, prototyping, and research while also helping to upskill and mentor the team. Your Skills and Experience Strong experience More ❯

in raising the bar within the design team. You’ll lead on complex projects across onboarding and activation journeys, redesigning legacy trading platforms, and delivering seamless end-to-end customer experiences. You’ll be hands-on across UX/UI, prototyping, and research while also helping to upskill and mentor the team. Your Skills and Experience Strong experience More ❯

in raising the bar within the design team. You’ll lead on complex projects across onboarding and activation journeys, redesigning legacy trading platforms, and delivering seamless end-to-end customer experiences. You’ll be hands-on across UX/UI, prototyping, and research while also helping to upskill and mentor the team. Your Skills and Experience Strong experience More ❯

in raising the bar within the design team. You’ll lead on complex projects across onboarding and activation journeys, redesigning legacy trading platforms, and delivering seamless end-to-end customer experiences. You’ll be hands-on across UX/UI, prototyping, and research while also helping to upskill and mentor the team. Your Skills and Experience Strong experience More ❯

date with industry trends, competitor activities, and regulatory changes to effectively position our solutions. Collaboration: Work closely with the marketing, product, and professional services teams to ensure a seamless customer experience. About You: Experience: Proven track record of at least 3-5 years in a B2B software sales role, with a strong preference for experience selling EHS … If you are a passionate sales professional ready to make a significant impact, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. More ❯

date with industry trends, competitor activities, and regulatory changes to effectively position our solutions. Collaboration: Work closely with the marketing, product, and professional services teams to ensure a seamless customer experience. About You: Experience: Proven track record of at least 3-5 years in a B2B software sales role, with a strong preference for experience selling EHS … If you are a passionate sales professional ready to make a significant impact, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. More ❯

date with industry trends, competitor activities, and regulatory changes to effectively position our solutions. Collaboration: Work closely with the marketing, product, and professional services teams to ensure a seamless customer experience. About You: Experience: Proven track record of at least 3-5 years in a B2B software sales role, with a strong preference for experience selling EHS … If you are a passionate sales professional ready to make a significant impact, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. More ❯

to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more. About the Position We are seeking a talented and driven Strategic Customer Success Manager to join our growing team in London. This is an individual contributor role that owns customer relationships post-sale, ensuring adoption, retention, and expansion of Hiya … will work closely with Sales, Product, and Support to help our customers maximize the value of Hiya Connect and Hiya Protect. We're excited about you because you are customer-obsessed, thrive in a fast-paced startup environment, and bring excellent communication skills to every interaction. You're data-driven, proactive in problem-solving, and eager to partner with … teams across the business to deliver an outstanding customer experience. What You'll Do Own and execute strategic success plans for enterprise/key accounts Drive quarterly business reviews and strategic roadmap discussions with C-level stakeholders Lead expansion revenue initiatives and upselling strategies Conduct account risk assessments and develop mitigation strategies Influence product strategy through strategic customer More ❯

Business Function Architects to deliver secure networks across the client’s estate. Define high-level target network security architecture offering the best solution for risk mitigation, performance, economics and customer experience. Formalise Secure Network segmentation and Zoning architectures to support Zero Trust security models. Provide quality security design patterns or blueprints to contribute to the client’s Architecture framework. … and influence positively for Information Security. Formal training and familiarity with industry standard methods, tools and processes to support a Security Architecture function, such as SABSA, TOGAF etc. Previous experience with embedding security principles. Familiar with network security techniques and technologies such as Remote Access, VPN, Firewalls, NAC, DLP, IDS/IPS, SIEM and Wireless security. Knowledge of information … security principles and best practices. Experience in managing information security risk. Familiar with information security frameworks such as NIST, SANS Top 20 CSC, OWASP, ISO27001, and CyberEssentials. Proven working knowledge of industry IT compliance standards, particularly in design and implementation. Understanding of Operational Technology and the challenges involved in securing access. Desirable Skills : IT security certifications such as CISSP. More ❯

Business Function Architects to deliver secure networks across the client’s estate. Define high-level target network security architecture offering the best solution for risk mitigation, performance, economics and customer experience. Formalise Secure Network segmentation and Zoning architectures to support Zero Trust security models. Provide quality security design patterns or blueprints to contribute to the client’s Architecture framework. … and influence positively for Information Security. Formal training and familiarity with industry standard methods, tools and processes to support a Security Architecture function, such as SABSA, TOGAF etc. Previous experience with embedding security principles. Familiar with network security techniques and technologies such as Remote Access, VPN, Firewalls, NAC, DLP, IDS/IPS, SIEM and Wireless security. Knowledge of information … security principles and best practices. Experience in managing information security risk. Familiar with information security frameworks such as NIST, SANS Top 20 CSC, OWASP, ISO27001, and CyberEssentials. Proven working knowledge of industry IT compliance standards, particularly in design and implementation. Understanding of Operational Technology and the challenges involved in securing access. Desirable Skills : IT security certifications such as CISSP. More ❯

and researchers work directly with OpenAI to build the future of generative AI and redefine professional services. Performance: 4x ARR in 2024. Competitive compensation. Role Overview As an Enterprise Customer Success Manager, you'll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading … must have" product. Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience. Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI. Advocacy and Engagement: Encourage user and stakeholder engagement … transforming them into Harvey advocates within their organizations. Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services. What You Have Experienced professionals with a background in Enterprise SaaS, legal More ❯

to the placement of every bay and shelf. These tools help visualize our store environments in 3D, giving teams a near real-life view of what our customers will experience in-store. You'll be working on impactful, business-critical products that influence how we present and optimize our key sales channels—contributing directly to our growth strategy and … customer experience. We're looking for someone who thrives in a culture of ownership. If you believe in a “you build it, you own it” approach and take pride in building robust, high-quality systems, you'll fit right in. You'll be part of a supportive, cross-functional team working on solutions for an international business. Our hybrid … scalability, and high performance. Take full ownership of production systems, ensuring they run smoothly and meet user expectations. Build tooling for debugging, monitoring, and support automation. Key Requirements: Proven experience in backend development with Java. Spring boot and hibernate frameworks. Proficiency in building APIs, microservices, and implementing event-driven architectures. Experience with databases, including SQL and NoSQL. Familiarity More ❯

their business goals and we help our customers succeed because we believe in leading with business objectives, not technology. We take the time to develop an understanding of each customer's business while encouraging and educating them about best-practice processes. We are a Great Place to Work® Excellence in Winner (over numerous years) and by having the right … team in place (with the relevant skills and experience) as well as enjoying what they do and where they work, means we can deliver the projects that make a real difference to our customers. Our obsession has always been to use technology to make our clients’ businesses more efficient, and our people are critical to us in achieving this … our people as our most valuable asset, our involvement in Great Place to Work® means we can continuously benchmark and improve our peoples’ experiences to build and sustain great customer experiences. Overall Responsibilities: We are seeking a Project Coordinator to join us on a fixed term basis. You will be the point of contact for the client, using your More ❯

their business goals and we help our customers succeed because we believe in leading with business objectives, not technology. We take the time to develop an understanding of each customer's business while encouraging and educating them about best-practice processes. We are a Great Place to Work® Excellence in Winner (over numerous years) and by having the right … team in place (with the relevant skills and experience) as well as enjoying what they do and where they work, means we can deliver the projects that make a real difference to our customers. Our obsession has always been to use technology to make our clients’ businesses more efficient, and our people are critical to us in achieving this … our people as our most valuable asset, our involvement in Great Place to Work® means we can continuously benchmark and improve our peoples’ experiences to build and sustain great customer experiences. Overall Responsibilities: We are seeking a Project Coordinator to join us on a fixed term basis. You will be the point of contact for the client, using your More ❯

and researchers work directly with OpenAI to build the future of generative AI and redefine professional services. Performance: 4x ARR in 2024. Competitive compensation. Role Overview As a Majors Customer Success Manager, you'll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune … What You'll Do Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience. Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions. Customer Health Monitoring: Proactively and strategically manage … overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention. Training & Enablement: Evangelize the power of Harvey as you meet with end users and collaborate with Legal Product Specialists to enable end users to adopt Harvey on a daily-basis as it becomes a "must have" product. Advocacy More ❯

specific strategic and high impact projects or programmes of work for Hastings, supporting operations and commercial teams to deliver significant indemnity and operational savings and provide a market leading customer experience. By partnering closely with the relevant business leaders, you will be accountable for the design, development and deployment of one or more projects and programmes. You will be … to prioritise change to best meet the business need and to that end, you will lead a project team including process design resources, digital resources, operational delivery managers, data, CX and other resources as required to meet their goals. Job details - you'll need to have demonstrable experience in: Leading and managing end to end transformation projects and programmes … including automation and decisioning via straight through processing Once core functionality is delivered on a project, transitioning into a continuous test and learn state to optimise the commercial and customer outcomes over the long term Essential skills we would love you to have: Substantial experience in a transformational leadership role with a background in Lean Six Sigma, Agile More ❯

specific strategic and high impact projects or programmes of work for Hastings, supporting operations and commercial teams to deliver significant indemnity and operational savings and provide a market leading customer experience. By partnering closely with the relevant business leaders, you will be accountable for the design, development and deployment of one or more projects and programmes. You will be … to prioritise change to best meet the business need and to that end, you will lead a project team including process design resources, digital resources, operational delivery managers, data, CX and other resources as required to meet their goals. Job details - you'll need to have demonstrable experience in: Leading and managing end to end transformation projects and programmes … including automation and decisioning via straight through processing Once core functionality is delivered on a project, transitioning into a continuous test and learn state to optimise the commercial and customer outcomes over the long term Essential skills we would love you to have: Substantial experience in a transformational leadership role with a background in Lean Six Sigma, Agile More ❯

develop detailed functional design specifications, outlining workflows and user journeys that align with business goals. You'll also design and implement scalable, end-to-end solutions that support personalized customer experiences, managing complex data structures, user attributes, and event tracking. Additionally, you'll leverage Braze's segmentation tools to create dynamic audience segments, while crafting multi-channel campaign flows … using Braze's Canvas tool to drive customer engagement through automated messaging and real-time interactions. You will focus on clients based in the UK. What You'll Do Collaborate with other Stitchers on the Delivery team, including Business Strategists, Marketing Strategist, and Technical Producers (email developers) to gather and analyze technical requirements, ensuring Braze and partner technologies are … optimally configured within the customer's existing martech stack Provide detailed documentation, define integration points, and ensure seamless data flow across platforms. Develop comprehensive functional design specifications that outline how Braze's features will support the customer's business goals. This includes defining workflows, user journeys, and business rules to deliver an efficient and scalable solution Design and More ❯

financial services and insurance clients, in a senior, hands-on role. As a Data Architect you will help clients to solve a wide range of business problems, designing exceptional customer experiences and products, ensuring they get the most of out of technology solutions to enhance business capabilities with a focus on data architecture design and delivery. You'll partner … work from home model with two days a week in the London, City office (or at client site in London). About you: You are a Data Architect with experience of architecting and implementing data strategy, solutions and governance models You have experience of aligning data architecture and strategy across multiple programmes, work streams and business units You … have strong experience of developing enterprise data platforms with cloud data technologies (AWS, Data Bricks, GCP, Azure) You have a good knowledge of Contextual Data Modelling, Entity Relationship Modelling, Logical and Physical Data Modelling and Data Lake design You have experience within a financial services or consultancy environment You have advanced communication, client facing and stakeholder management skills More ❯

IT Service Team Lead Location: Bristol - Abbeywood Contract: 6 months (with likely extension) Clearance: SC Cleared (Must hold Active SC) We're supporting a large public sector customer in Bristol who require a talented IT Service Team Leader to manage a team of engineers within their IT services function. You'll be responsible for leading 5-7 engineers, ensuring … SLAs and KPIs are consistently met while driving service improvements and delivering a first-class customer experience. This role is perfect for someone with a strong track record of leading IT service teams, managing escalations, and building strong customer relationships in a structured service delivery environment. Key responsibilities: Lead and motivate a team of engineers to deliver compliant … drive performance and resource forecasting Manage escalations, complaints, and process improvements Conduct regular 121s and ensure high team engagement What we're looking for: Strong leadership and organisational skills Experience managing IT service delivery teams Good understanding of Windows and Office tools Excellent customer service and communication skills ITIL knowledge/accreditation Active SC Clearance is essential If More ❯

IT Service Team Lead Location: Bristol - Abbeywood Contract: 6 months (with likely extension) Clearance: SC Cleared (Must hold Active SC) We're supporting a large public sector customer in Bristol who require a talented IT Service Team Leader to manage a team of engineers within their IT services function. You'll be responsible for leading 5-7 engineers, ensuring … SLAs and KPIs are consistently met while driving service improvements and delivering a first-class customer experience. This role is perfect for someone with a strong track record of leading IT service teams, managing escalations, and building strong customer relationships in a structured service delivery environment. Key responsibilities: Lead and motivate a team of engineers to deliver compliant … drive performance and resource forecasting Manage escalations, complaints, and process improvements Conduct regular 121s and ensure high team engagement What we're looking for: Strong leadership and organisational skills Experience managing IT service delivery teams Good understanding of Windows and Office tools Excellent customer service and communication skills ITIL knowledge/accreditation Active SC Clearance is essential If More ❯

IT Service Team Lead Location: Bristol - Abbeywood Contract: 6 months (with likely extension) Clearance: SC Cleared (Must hold Active SC) We're supporting a large public sector customer in Bristol who require a talented IT Service Team Leader to manage a team of engineers within their IT services function. You'll be responsible for leading 5-7 engineers, ensuring … SLAs and KPIs are consistently met while driving service improvements and delivering a first-class customer experience. This role is perfect for someone with a strong track record of leading IT service teams, managing escalations, and building strong customer relationships in a structured service delivery environment. Key responsibilities: Lead and motivate a team of engineers to deliver compliant … drive performance and resource forecasting Manage escalations, complaints, and process improvements Conduct regular 121s and ensure high team engagement What we're looking for: Strong leadership and organisational skills Experience managing IT service delivery teams Good understanding of Windows and Office tools Excellent customer service and communication skills ITIL knowledge/accreditation Active SC Clearance is essential If More ❯

an impactful mission? If so, read on. A scaling tech business is looking for their first Head of Product to oversee the product strategy and to continually elevate the customer experience. Key Responsibilities Own the product roadmap, and ensure thorough execution. Hiring, mentoring, and performance managing the PMs. Prioritise User Research to ensure data is at the heart of … making. Drive the key results for the product organisation, including metrics such as user engagement, retention, feature adoption, and conversion rates. Work with Product Marketing to ensure features and customer journeys are well positioned for members. Must-Have Requirements 8+ years of experience in product management, with a proven track record working with B2C mobile products. 2+ years … of direct line management experience. Experience in translating high-level business goals into a clear and actionable product roadmap. Strong proficiency in understanding data through analytics tools. You must be comfortable working in the office 2 days a week. To learn more, apply today. More ❯

an impactful mission? If so, read on. A scaling tech business is looking for their first Head of Product to oversee the product strategy and to continually elevate the customer experience. Key Responsibilities Own the product roadmap, and ensure thorough execution. Hiring, mentoring, and performance managing the PMs. Prioritise User Research to ensure data is at the heart of … making. Drive the key results for the product organisation, including metrics such as user engagement, retention, feature adoption, and conversion rates. Work with Product Marketing to ensure features and customer journeys are well positioned for members. Must-Have Requirements 8+ years of experience in product management, with a proven track record working with B2C mobile products. 2+ years … of direct line management experience. Experience in translating high-level business goals into a clear and actionable product roadmap. Strong proficiency in understanding data through analytics tools. You must be comfortable working in the office 2 days a week. To learn more, apply today. More ❯

an impactful mission? If so, read on. A scaling tech business is looking for their first Head of Product to oversee the product strategy and to continually elevate the customer experience. Key Responsibilities Own the product roadmap, and ensure thorough execution. Hiring, mentoring, and performance managing the PMs. Prioritise User Research to ensure data is at the heart of … making. Drive the key results for the product organisation, including metrics such as user engagement, retention, feature adoption, and conversion rates. Work with Product Marketing to ensure features and customer journeys are well positioned for members. Must-Have Requirements 8+ years of experience in product management, with a proven track record working with B2C mobile products. 2+ years … of direct line management experience. Experience in translating high-level business goals into a clear and actionable product roadmap. Strong proficiency in understanding data through analytics tools. You must be comfortable working in the office 2 days a week. To learn more, apply today. More ❯