1,101 to 1,125 of 1,223 Customer Experience Jobs in the UK

an impactful mission? If so, read on. A scaling tech business is looking for their first Head of Product to oversee the product strategy and to continually elevate the customer experience. Key Responsibilities Own the product roadmap, and ensure thorough execution. Hiring, mentoring, and performance managing the PMs. Prioritise User Research to ensure data is at the heart of … making. Drive the key results for the product organisation, including metrics such as user engagement, retention, feature adoption, and conversion rates. Work with Product Marketing to ensure features and customer journeys are well positioned for members. Must-Have Requirements 8+ years of experience in product management, with a proven track record working with B2C mobile products. 2+ years … of direct line management experience. Experience in translating high-level business goals into a clear and actionable product roadmap. Strong proficiency in understanding data through analytics tools. You must be comfortable working in the office 2 days a week. To learn more, apply today. More ❯

an impactful mission? If so, read on. A scaling tech business is looking for their first Head of Product to oversee the product strategy and to continually elevate the customer experience. Key Responsibilities Own the product roadmap, and ensure thorough execution. Hiring, mentoring, and performance managing the PMs. Prioritise User Research to ensure data is at the heart of … making. Drive the key results for the product organisation, including metrics such as user engagement, retention, feature adoption, and conversion rates. Work with Product Marketing to ensure features and customer journeys are well positioned for members. Must-Have Requirements 8+ years of experience in product management, with a proven track record working with B2C mobile products. 2+ years … of direct line management experience. Experience in translating high-level business goals into a clear and actionable product roadmap. Strong proficiency in understanding data through analytics tools. You must be comfortable working in the office 2 days a week. To learn more, apply today. More ❯

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our … culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip … Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog More ❯

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our … culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip … Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog More ❯

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our … culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip … Design and build AI agents for large telecommunications and media companies that consistently outperform human agents in managing subscription churn Develop and refine AI agents capable of navigating complex customer interactions, like troubleshooting a broken device and personalizing product recommendations Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog More ❯

an exciting stride forward for both organisations, Perkbox and Vivup have joined forces to create a world-class benefits, wellbeing, and engagement platform. With over two decades of combined experience, our goal is to enable more organisations to better support and engage their employees - something which has become essential in the wake of a global pandemic and a hard … driving innovation, setting new standards, and shaping the future with transformative solutions that redefine wellbeing. About the role We're looking for a proactive, considered, and adaptable Mid-Market Customer Success Manager (CSM) to manage a dynamic portfolio of 60+ SaaS clients. Your mission is to own client engagement, build strong relationships, and turn satisfied users into loyal advocates. … business to many of our customers, you'll be trusted to tailor your approach based on client needs, ensuring that every interaction delivers value, drives usage, and strengthens the customer relationship. What You'll Be Doing Proactively manage engagement and usage through regular touchpoints, considered check-ins, and data-driven insights. Tailor your customer engagement strategy based on More ❯

we deliver mission critical services in a secure environment whilst promoting our people first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth helps us cement our place as one of the worlds leading IT solutions enterprises, helping us deliver services and solutions in both challenging and exciting … you will assist in leading teams that analyse, design, troubleshoot and implement network architecture in order to best meet client requirements; leverages resources from different teams to ensure that customer needs are met. Assist in troubleshooting the most complex data or voice network and hardware problems; researches and analyses significant, complex network problems that require evaluation of intangibles, such … Ideally you will have experience in : Cisco Routing and switching minimum CCNP, inc. 8200/8300 routers, Nexus N7K/N9K Equivalent level in:Aruba switching AOS-S & CX, on Aruba 2930, 6300, 8300, 8400 CX10K platforms Palo Alto Firewalls, PAN-OS 10.x VPN Technologies on Cisco, Palo Alto plus Cloud platforms AWS/Azure Wireless LAN Architecture, Cisco More ❯

supplying high-quality solutions to the security industry. Our products are trusted by installers, integrators, and end users across the UK and beyond. We pride ourselves on delivering exceptional customer service and innovative technology. The Role As a Technical Support Engineer, you’ll be the first point of contact for customers and field engineers seeking assistance with our products. … You’ll use your technical knowledge, problem-solving skills, and product expertise to troubleshoot issues, provide clear guidance, and ensure a positive customer experience. Key Responsibilities: Provide technical support via phone, email, and remote assistance tools Diagnose and resolve product-related issues for customers and engineers Advise on installation, configuration, and maintenance of door entry and access control systems … to the R&D team where necessary Keep detailed records of support cases in our CRM system Support product testing and documentation when required What We’re Looking For: Experience in technical support or engineering, ideally in the security, access control, or related electronics industry Strong troubleshooting and problem-solving skills Excellent communication skills with a customer-first More ❯

to join their high-performing Forensic Analytics team. THE ROLE AND RESPONSIBILITIES: This is a hands-on, insight-led analytics position with direct impact across marketing, commercial strategy, and customer experience. You’ll work closely with senior leadership to answer high-impact questions like: Why are sales falling in this product category? How can we optimise logistics and reduce … to visualise findings Partner with stakeholders to shape project roadmaps and define key business questions Bonus if you can bring light Python skills—but not essential YOUR SKILLS AND EXPERIENCE: 3+ years in an analytics role, ideally in marketing or commercial performance Strong SQL and dashboarding experience (Power BI/Tableau) Stakeholder confidence—you can challenge and collaborate More ❯

Backend Software Engineer/Developer (Python TypeScript AI LLM) Remote UK to £130k Are you a senior, backend focussed Software Engineer with advanced Python and TypeScript experience and a keen interest in AI? You could be progressing your career in an impactful Senior Software Engineer role at a highly successful American sports data analytics company that is expanding its … UK presence. As a Backend Software Engineer you will architect, develop and implement a new multi-agent AI experience that unlocks the power of the company's football data for coaches, fantasy players and bettors. You'll be working with data at scale, developing AI driven features in close collaboration with Product and Data Science teams to deliver first … class customer experiences. You'll focus on backend development primarily using Python and TypeScript to engineer clean code and produce reliable, high quality software. You'll work across the full software development lifecycle, participate in code reviews and explore emerging technologies as part of a collaborative, remote team of technologists who enjoy what they do. Location/WFH: You More ❯

E-commerce Sales Administrator – £28,000 + Benefits – Manchester The Role Do you have proven experience in e-commerce and stock control? Are you confident working with audio-visual products, from DJ gear to professional lighting and video equipment? SBS Audio Visual is a specialist provider of high-quality AV equipment, supplying DJs, sound engineers, venues, and creative professionals. … We are looking for an experienced E-commerce Sales Administrator to manage our online sales channels and help deliver an exceptional customer experience. This is a full-time, in-person role based in Manchester. You will oversee our e-commerce operations, from product listings and order fulfilment to online marketing support. You will also ensure our website and online … d love to hear from you. Apply today with your CV and a short cover letter outlining your AV and e-commerce experience. Key Responsibilities: Manage online sales processes, customer queries, and order dispatching Oversee returns, shipment tracking, and delivery coordination Maintain and update product listings with accurate details and SEO-friendly descriptions Monitor website performance, analytics, and competitor More ❯

the biggest names in the North West. Having recently completed a large-scale migration, the business is now investing in data to unlock new products, smarter technologies, and unrivalled customer experiences on a global scale. The Role: We're looking for a Data Engineer to join the growing Data Engineering team, playing a key role in maintaining and evolving … across the platform Provide technical input and mentorship to junior engineers Keep up-to-date with emerging data technologies and apply them where relevant The Skill Requirements: Hands-on experience with AWS services (Glue, Lambda, S3, Redshift, EMR) Strong skills in Python, SQL, PySpark and pipeline orchestration Proven understanding of data warehousing and data lakehouse concepts Excellent problem-solving … with technical and non-technical teams Familiarity with Agile development practices Strong grasp of data security and governance best practices The Benefits: Salary £40,000-£55,000 depending on experience Company bonus scheme Enhanced pension contributions 25 days annual leave, rising with service Enhanced maternity/paternity pay If you're looking for a chance to work with a More ❯

quality technical documentation to support innovative products used in high-tech industries. Youll collaborate with diverse teams to ensure accuracy and clarity, playing a pivotal role in delivering exceptional customer experiences. The company is dedicated to fostering an inclusive, supportive environment with excellent opportunities for career development and work-life balance. Key Responsibilities Documentation Creation and Management - Produce, develop … in engineering labs Collaboration and Communication - Liaise with engineers, technicians, and subject-matter experts to resolve technical queries - Collaborate with Sales and Marketing teams to support project launches and customer needs - Communicate technical details effectively to diverse audiences, tailoring content appropriately Process and Compliance - Maintain robust documentation systems, including version control and editing processes - Ensure timely organisation, management, and … photographs and illustrations to enhance documentation - Use tools like MadCap Flare, Adobe Acrobat, SolidWorks/SolidEdge, and Microsoft Office effectively The Person/Qualifications - Strong technical writing skills with experience in document review cycles - Proficiency in PC-based applications, including desktop publishing, photo editing, or CAD software - Ability to research, analyse, and communicate complex technical information - Familiarity with manufacturing More ❯

all shift reporting and communication. Ensure compliance with all departmental processes. Own, champion, and deliver quality, creating, implementing, and developing a culture of continuous improvement focused on delivering exceptional customer experience. Deliver requirements within the agreed financial budget. Ensure compliance of all health and safety procedures and Safe Systems of Work. Manage all colleague issues with empathy and discretion … involving HR support where necessary. Skills and Experience Approachable Flexible Work well within a Team or on own initiative Be able to multitask as you work for the different areas of replenishment Be able to work to prioritise Impartial Open and honest A strong communicator at all levels Have a good understanding and awareness of the organisations procedures Why More ❯

Oversee and steer external legal counsel, where applicable. What you bring Strong academic background and admitted to practise law in France (preferably also in the Netherlands). 5+ years' experience working as an in-house attorney in an international company or as an attorney in an international law firm with a focus on commercial law; knowledge of IT law … empowerment are fostered. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career andhelp our people return from career breaks with experience that nothing else can teach. 76258 Legal & Compliance Professional Non-Executive Allianz Technology Full-Time Permanent About Allianz Technology With its headquarters in Munich, Germany, Allianz Technology is Allianz … countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience. We service the entire spectrum of digitalization - from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from More ❯

in airport technology and innovation. Historically focused on infrastructure and asset-heavy operations, they have become much more product focused and are now leveraging technology to drive efficiency, improve customer experiences, and achieve long-term strategic growth!🚀 They’re now looking for a Business Analyst to join their HR & Payroll area, which supports around 25 applications. This role will … as a trusted advisor to shape improvements, partner with delivery teams, and make sure solutions meet business needs and deliver real benefits.🎯 🔎 Who are they looking for? Solid BA experience across systems, process, and data change Comfortable working in both agile and waterfall environments Strong stakeholder management skills SAP/HR/Payroll systems knowledge is a plus If More ❯

in airport technology and innovation. Historically focused on infrastructure and asset-heavy operations, they have become much more product focused and are now leveraging technology to drive efficiency, improve customer experiences, and achieve long-term strategic growth!🚀 They’re now looking for a Business Analyst to join their HR & Payroll area, which supports around 25 applications. This role will … as a trusted advisor to shape improvements, partner with delivery teams, and make sure solutions meet business needs and deliver real benefits.🎯 🔎 Who are they looking for? Solid BA experience across systems, process, and data change Comfortable working in both agile and waterfall environments Strong stakeholder management skills SAP/HR/Payroll systems knowledge is a plus If More ❯

in airport technology and innovation. Historically focused on infrastructure and asset-heavy operations, they have become much more product focused and are now leveraging technology to drive efficiency, improve customer experiences, and achieve long-term strategic growth!🚀 They’re now looking for a Business Analyst to join their HR & Payroll area, which supports around 25 applications. This role will … as a trusted advisor to shape improvements, partner with delivery teams, and make sure solutions meet business needs and deliver real benefits.🎯 🔎 Who are they looking for? Solid BA experience across systems, process, and data change Comfortable working in both agile and waterfall environments Strong stakeholder management skills SAP/HR/Payroll systems knowledge is a plus If More ❯

Planning & Funding Focus) What is the role about? We are transitioning to a Product & Platform (P&P) operating model, moving towards outcome-based delivery that improves both efficiency and customer experience. We're seeking a Senior Business Analyst/Business Architect to shape and embed key areas of this future framework, covering Integrated Business Planning, Cross-Domain Planning, Demand … level and the ability to design operating models that stick. What do we need from you? Proven success as a Business Analyst/Business Architect in complex organisations. Strong experience with Target Operating Model (TOM) creation and implementation on a large scale. Deep knowledge of Agile ways of working, not just tooling and process, but also cultural adoption and More ❯

exciting opportunity Working Monday to Friday with flexible hours, this role provides the perfect blend of variety and flexibility. We are seeking a Mechanical and Electrical Commissioning Engineer with experience in a machine build environment and a strong mechanical and electrical skillset. The ideal candidate will be flexible, proactive, and thrive on technical challenges. A friendly, outgoing personality is … essential to ensure an excellent customer experience. Key Responsibilities: Preparation, configuration, installation and commissioning of bespoke projects on customer premises adhering to site specific requirements and processes Read and interpret engineering assembly drawings to assemble machines Provide on-site technical assistance and support to customers acting as a liaison between the internal project team and the customer on technical issues ensuring the timely management of issues. Deliver on-site customer support and basic training to new and existing customers, as required and assisting customers to solve technical issues with bespoke automation solutions ensuring technical scope is managed. Understand the range of products to effectively troubleshoot issues, replicate problematic behaviour and implement fixes. Communicate accurate project More ❯

exciting opportunity Working Monday to Friday with flexible hours, this role provides the perfect blend of variety and flexibility. We are seeking a Mechanical and Electrical Commissioning Engineer with experience in a machine build environment and a strong mechanical and electrical skillset. The ideal candidate will be flexible, proactive, and thrive on technical challenges. A friendly, outgoing personality is … essential to ensure an excellent customer experience. Key Responsibilities: Preparation, configuration, installation and commissioning of bespoke projects on customer premises adhering to site specific requirements and processes Read and interpret engineering assembly drawings to assemble machines Provide on-site technical assistance and support to customers acting as a liaison between the internal project team and the customer on technical issues ensuring the timely management of issues. Deliver on-site customer support and basic training to new and existing customers, as required and assisting customers to solve technical issues with bespoke automation solutions ensuring technical scope is managed. Understand the range of products to effectively troubleshoot issues, replicate problematic behaviour and implement fixes. Communicate accurate project More ❯

role, you will be responsible for providing expert mortgage advice to their diverse clientele, working closely with the qualifying and case management teams to deliver a seamless and exceptional customer experience. Your primary focus will be on converting pre-booked, qualified appointments into successful mortgage submissions, while also nurturing relationships with potential clients who aren't immediately ready to … proceed. Salary & Benefits: Basic Salary: £25,000 - £35,000 (depending on experience) Realistic OTE: £60,000 - £80,000 Guarantee for up to 4 months Uncapped Commission Structure up to 40% 50/50 commission split on ancillary services (solicitors, surveys, etc.) Progression opportunities: Potential for a senior role with a more attractive base. Pension: Private pension schemes with Aviva … am - 8 pm One weekend in five (Saturday and Sunday, 9 am - 5 pm) with two days off during the week Flexibility to adjust weekends and schedules Desired Experience: Minimum of 2 years of experience as a Mortgage Advisor Experience in a whole-of-market environment (100+ lenders) Proven track record in both purchase and remortgage cases More ❯

function. As a key member our leadership team, you'll own the end-to-end operations strategy - overseeing application processing, streamlining workflows and driving continuous improvements to ensure exceptional customer outcomes. You'll manage a small group of direct reports and lead a wider delivery function across immigration caseworkers, experts, customer support specialists and operations administrators. Reporting directly … to the CTO, you'll work closely with Product, Engineering and Customer Success, you'll ensure our platform delivery efficient, accurate and high quality services at scale. ️ What You'll Be Doing Service Delivery: Own and continuously improve application processing - eliminating backlogs, driving down SLAs and ensuring high quality submissions Strategy & Vision: Define and execute a strategy for scaling … optimisation and automation. Data & Reporting: Build and maintain dashboards that surface key metrics, identify bottlenecks, and support data-driven decisions. Cross-Functional Collaboration: Work closely with Product, Engineering, and Customer Success to continuously improve the internal user and external customer experience. You Should Apply If You have 6-10+ years of experience in operations, ideally in More ❯

The Company: WeComm have partnered with an incredible technology-led, multi-brand retailer who offer a range of menswear, womenswear, footwear, homeware and lifestyle products globally. The customer are at the core of everything and they’re currently undergoing some major initiatives to elevate their omnichannel customer experience. The Role: This is an exciting opportunity to for a … with customers, maximise business value and deliver seamless digital journeys. The key responsibilities for the role are: Own product discovery across web and mobile app, identifying opportunities that drive customer and business value. Collaborate with the senior stakeholders to shape and deliver the product roadmap. Understand and communicate customer needs and business goals across teams. Prioritise features and … key product performance and health metrics. Drive a culture of experimentation and continuous optimisation within your squad. The Person: The ideal candidate is a commercially minded product manager with experience in e-commerce and a strong sense of customer centricity. You will be working closely with software engineers, QA and delivery teams meaning you must have a strong More ❯

The Company: WeComm have partnered with an incredible technology-led, multi-brand retailer who offer a range of menswear, womenswear, footwear, homeware and lifestyle products globally. The customer are at the core of everything and they’re currently undergoing some major initiatives to elevate their omnichannel customer experience. The Role: This is an exciting opportunity to for a … with customers, maximise business value and deliver seamless digital journeys. The key responsibilities for the role are: Own product discovery across web and mobile app, identifying opportunities that drive customer and business value. Collaborate with the senior stakeholders to shape and deliver the product roadmap. Understand and communicate customer needs and business goals across teams. Prioritise features and … key product performance and health metrics. Drive a culture of experimentation and continuous optimisation within your squad. The Person: The ideal candidate is a commercially minded product manager with experience in e-commerce and a strong sense of customer centricity. You will be working closely with software engineers, QA and delivery teams meaning you must have a strong More ❯