1,151 to 1,175 of 1,208 Customer Experience Jobs in the UK

prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the DACH region, you will gain experience interacting with customers of all levels across various industries. You will work closely with … Build relationships with key decision-makers across a number of industries What do you need to be successful? Interest in a career in sales, lead generation, or any other customer-facing function Language fluency in English and German is mandatory Excellent oral and written communication skills Seeks to understand the customer's needs, objectives and challenges Ability to … proactively qualify customer needs Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect's use case and requirements well and how Contentful fits into the customer's goals Ability to build rapport with prospects, colleagues and other stakeholders Self starter, doesn't wait for things to happen, but pro More ❯

prospects will have with the Contentful brand. This role requires an organized and motivated individual to understand how Contentful can help organizations drive digital transformation and best-in-class customer experiences. As a Business Development Representative for the French region, you will gain experience interacting with customers of all levels across various industries. You will work closely with … Build relationships with key decision-makers across a number of industries What do you need to be successful? Interest in a career in sales, lead generation, or any other customer-facing function Language fluency in English and French is mandatory Excellent oral and written communication skills Seeks to understand the customer's needs, objectives and challenges Ability to … proactively qualify customer needs Ability to understand the business opportunity, and to articulate it to the AE team, by understanding the prospect's use case and requirements well and how Contentful fits into the customer's goals Ability to build rapport with prospects, colleagues and other stakeholders Self starter, doesn't wait for things to happen, but pro More ❯

be key to delivering that vision at scale. The Role The Head of Support will set the strategic direction for global support operations while ensuring world-class partner and customer experience. This position combines leadership with hands-on technical operations, optimising processes, tooling and workflows to support rapid growth. Key responsibilities include: Leading and scaling a distributed team of … 1st line agents and external support partners, with dotted-line oversight of 2nd line engineers Redefining support operations to align with growth, scalability and customer satisfaction objectives Partnering with Product, Data and Customer Success teams in a cloud-native environment Optimising support tooling, workflows and SLAs, including automation, integrations and reporting Driving continuous improvement and proactive customer support across all channels Requirements Proven experience leading and scaling global support teams in SaaS, telecoms or connectivity sectors Strong technical understanding of support operations and tooling (e.g. Zendesk, Intercom, Salesforce, Jira) Experience collaborating with product and engineering teams to align support with product development A track record of driving measurable improvements in customer satisfaction and More ❯

InfoSum is the world's leading data collaboration platform used by enterprise businesses to collaborate across data sources and deliver richer customer experiences, prioritising consumer privacy. Our client base is one of the most diverse and exciting portfolio's on the market and this role will play an integral part in building strong relationships and helping to diversify our … the idea that the sum is greater than its parts, then we want to hear from you. About you We are looking for a passionate individual with ideally some experience within the AdTech space owning a portfolio of existing client relationships. Within the first year, you will find yourself managing a portfolio of 10 - 15 client relationships and starting … to look for ways to attract new customer relationships, so a self-starter attitude and the ability to ask the right questions will see you succeed. You would be a great fit if you are commercially astute, data-driven, detail-oriented, and able to manage a sophisticated and diverse portfolio of clients to ensure they receive the highest value More ❯

Technical Sales Engineer - OEM Location : Hailsham, East Sussex, BN27 4EL Salary : Competitive, based on experience Hours : Full time, 37 hours per week, Monday to Friday Contract : Permanent Benefits : 25 days holiday, private medical insurance, life insurance, salary sacrifice pension, and a state-of-the-art working environment. Join VACGEN and Help Shape the Future of Science & Innovation For over … in the scientific and technical equipment sectors. Your Mission: This role blends technical understanding with relationship-building skills and commercial drive. You'll be identifying new OEM opportunities, understanding customer needs, and working closely with internal teams to deliver customised solutions. In this role, you'll: Research and map potential OEM clients, identifying key stakeholders and opening doors via … industry events, both virtual and in person, building networks and generating leads. Deliver engaging technical demos and webinars to promote our solutions and drive interest. Feed market insights and customer feedback into product development and marketing strategy. Collaborate with engineering, R&D and production to ensure seamless customer experience. What You'll Need: A degree in Mechanical Engineering More ❯

Technical Sales Engineer OEM Location : Hailsham, East Sussex, BN27 4EL Salary : Competitive, based on experience Hours : Full time, 37 hours per week, Monday to Friday Contract : Permanent Benefits : 25 days holiday, private medical insurance, life insurance, salary sacrifice pension, and a state-of-the-art working environment. Join VACGEN and Help Shape the Future of Science & Innovation For over … in the scientific and technical equipment sectors. Your Mission: This role blends technical understanding with relationship-building skills and commercial drive. You ll be identifying new OEM opportunities, understanding customer needs, and working closely with internal teams to deliver customised solutions. In this role, you'll: Research and map potential OEM clients, identifying key stakeholders and opening doors via … industry events, both virtual and in person, building networks and generating leads. Deliver engaging technical demos and webinars to promote our solutions and drive interest. Feed market insights and customer feedback into product development and marketing strategy. Collaborate with engineering, R&D and production to ensure seamless customer experience. What You'll Need: A degree in Mechanical Engineering More ❯

About the Role: I'm working with an award-winning provider of Communication Technology that delivers brilliant customer experiences to UK organizations. We're looking for a motivated and ambitious Sales Executive to join their team in Whiteley. The role involves making calls to businesses to qualify their needs, creating tailored solutions, and building successful customer relationships. You … ll be responsible for negotiating on price, costs, delivery, and specifications, and achieving volume and profit targets. Experience: This is a great opportunity for someone with experience in telesales, a call center, or high-volume inside sales who thrives on success and is motivated by financial rewards. The ideal candidate will have brilliant IT skills, an interest in More ❯

on a client site supporting the head office and management team. This is an office based position in London N2. To apply you must demonstrate previous 2nd line support experience for medium/large business including AD, O365 and hardware skills. Purpose of Role To provide dedicated onsite technical IT support to the customer headquarters staff as a … member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP. Duties include: Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure … IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing overall customer experience. Adhere to health and safety guidelines and raise any health and safety concerns. Liaise with 3rd party suppliers where required. Undertake any IT projects as required by the More ❯

Analytics Consultancy is seeking an Adobe Analytics specialist to join the team! The Company A fast-growing, specialist consultancy offering full-service expertise across digital analytics, implementation, CRO, and customer experience. The Role As a Lead Adobe Analytics Consultant, you’ll serve as a subject matter expert in Adobe Analytics while also owning client relationships, delivery roadmaps, and team … functional projects spanning insight generation, CRO planning, and broader analytics strategy. Mentor and guide junior team members while representing the consultancy in client meetings and presentations. YOUR SKILLS AND EXPERIENCE ✅ Adobe Analytics SME – confident with Adobe Workspace, Report Builder, metrics, segments, nested containers ✅ End-to-end implementation experience of Adobe Analytics ✅ Bonus if you’ve worked with CJA … Customer Journey Analytics) ✅ Strong communicator – client-facing and comfortable leading conversations ✅ Agency or Consultancy background BENEFITS Up to £78,000 Flexible working pattern Opportunity to grow and develop your career HOW TO APPLY Please register your interest by sending your CV to Lauren McAlister via the Apply link on this page. More ❯

with our client, a fast growing company bringing ultra-fast fibre to more rural communities across the Highlands. To help them on this journey, they are looking for friendly, customer-focused people to join the installation teams in Inverness and the North Highlands. Don't worry if you don't have fibre experience as full training provided. This … Carry out light excavation and cabling work (indoors and outdoors) Work on overhead networks where needed Test equipment and show customers how to use their new service Deliver excellent customer experiences every time What youll bring: Great communication and customer service skills Comfortable working outdoors, at height, and with manual tasks Full UK driving licence (essential) Flexibility for More ❯

entertainment and hospitality concept with socialising at its core for fans and non-fans alike. F1 Arcade venues provide an immersive, state-of-the-art F1 racing simulation experience, gamified for a mass audience, with ‘best in class’ hospitality and exceptional venue design, all under one roof - for the ultimate night out in the fast lane... We’re looking … ensure a consistent stock of technical supplies. · Address questions and concerns promptly, ensuring every guest feels heard and valued. · Assist with guests flow when required maintaining a seamless guest experience and engaging atmosphere. · Work with AV systems, simulators, or interactive technology, with the ability to troubleshoot and resolve issues efficiently during live operations whilst maintaining guest confidence. If you … have experience in the below too that would be advantageous: · Previous experience within a hospitality or entertainment setting. What we can offer you: · Great team discount of 50% off food & drink at any time for you and up to 3 friends. · Complimentary off-peak racing for you and up to 3 friends. · Paid volunteer days. · Access to GP More ❯

Strategic Alliances Manager (EMEA) - Contact Center What you can expect Zoom is hiring a CX Strategic Alliances Manager for the EMEA region. This individual contributor role focuses on expanding partnerships with AWS, Salesforce, ServiceNow, and other emerging strategic alliances. The goal is to increase consideration of Zoom's CX platform through these partnerships, which will lead to a higher pipeline … and more revenue. The role involves identifying, recruiting, onboarding, and expanding partnerships to generate revenue for Zoom's CCaaS platform. The ideal candidate has deep knowledge of the CX market and will collaborate with global and EMEA partnership teams. This collaboration ensures a unified strategy that accelerates adoption, aligns partners, and supports revenue growth. About the Team The Zoom sales … success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a focus on customer needs, they expand Zoom's global presence. This ensures businesses can fully utilize virtual collaboration. What we're looking for Be fluent in English. Additional European languages are a More ❯

company and the UK s leading independent billing solution provider. With over 300 partners and award-winning technology, they help telecoms and IT businesses streamline billing and deliver exceptional customer experiences. We are looking for a creative Marketing & Design Executive to join their team and bring their brand to life across digital channels, sales collateral, and customer communications. … and SEO optimisation checks Assist with writing award entries and industry submissions Ensure all output is consistent with the brand identity and standards What We re Looking For Proven experience with HubSpot for email campaigns and CRM-driven marketing Strong design ability using Adobe Creative Suite, Canva, GIMP etc Experience managing websites in WordPress Understanding of Google Ads … across social media platforms, especially LinkedIn High attention to detail and pride in producing polished, professional work A collaborative approach with a get things done mindset Nice to Have Experience in B2B SaaS or telecoms/IT Copywriting skills Basic video editing or animation skills More ❯

company and the UK’s leading independent billing solution provider. With over 300 partners and award-winning technology, they help telecoms and IT businesses streamline billing and deliver exceptional customer experiences. We are looking for a creative Marketing & Design Executive to join their team and bring their brand to life across digital channels, sales collateral, and customer communications. … and SEO optimisation checks Assist with writing award entries and industry submissions Ensure all output is consistent with the brand identity and standards What We’re Looking For Proven experience with HubSpot for email campaigns and CRM-driven marketing Strong design ability using Adobe Creative Suite, Canva, GIMP etc Experience managing websites in WordPress Understanding of Google Ads … across social media platforms, especially LinkedIn High attention to detail and pride in producing polished, professional work A collaborative approach with a “get things done” mindset Nice to Have Experience in B2B SaaS or telecoms/IT Copywriting skills Basic video editing or animation skills More ❯

About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our … culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip … trends, competitive intelligence, and emerging talent pools to strategically advise the business on hiring needs and challenges. What You'll Bring: 5-7+ years of full-cycle recruiting experience, preferably in a fast-paced, high-growth tech environment. Proven ability to develop and execute recruiting strategies that align with business objectives. Experience recruiting for both technical and More ❯

Account Manager Role - Cyber Security Focused Up to £70k depending on experience + bonus Hybrid (Reading) Our client in the Cyber Security Industry is looking for an experienced Account Manager to join their sales team. The focus of this role is building and maintaining strong relationships with key accounts, identifying opportunities for upselling, cross-selling, and ensuring contract renewals. … accounts, ensuring long-term satisfaction and engagement. Act as the main point of contact for clients, providing advice and guidance on how the company can best support them. Understand customer needs and challenges, offering practical solutions that align with the company's capabilities. Find and identify opportunities for upselling and cross-selling of the company's services. Potential for … New Business as well. Keep clients informed about relevant products, services, and opportunities that could benefit them. Collaborate with internal teams to ensure a seamless customer experience. Monitor account performance and report back to the business including with feedback to help increase satisfaction. What We're Looking For: A confident communicator who enjoys building and maintaining relationships. You must More ❯

and business process management. The business delivers innovative frameworks, continuous productivity improvements, process reengineering, automation and cutting-edge AI-infused technology as well as tailored solutions, enhanced efficiencies, superior customer experiences and tangible measurable business outcomes. If you have 10 years experience in business development closing multi tower large deals generating in excess of $50m pa, a deep More ❯

Customer Service/Technical Support permanent Advisor Location: Office-based (hybrid available after training) Hours: 4 on, 4 off shift pattern (40 hours per week) Salary: £26,000 - £30,000 per annum This is a permanent varied and fast-paced role covering all aspects of customer contact, including technical support, sales, billing, and general enquiries. Key Responsibilities: Answer … inbound customer calls and messages across all areas (technical, sales, billing, general enquiries) Provide Level 1 technical support (internet, Wi-Fi, router setup, basic troubleshooting) Log, manage, and resolve support tickets accurately Support new and existing customers with product information, account updates, and service changes Follow internal processes and escalate where needed Deliver great customer experiences with patience … as home internet supports equipment and systems required. Supportive, small-team environment This role is based in an office, with hybrid working available after training. Related job titles include Customer Support Representative, Technical Support Specialist, and Help Desk Advisor. If you're interested in this exciting opportunity, we'd love to hear from you! Apply now to join our More ❯

Lead Software Engineer/Solutions Architect – Remote An experienced Lead Software Engineer with some experience of solutions architecture in a digital environment is required by a leading insurance organisation to work with their engineering team to provide technical leadership. You must have experience of working within a regulated Financial Services organisation within the UK, ideally within Insurance. As … of clear communication and collaboration across teama Contribute to design and engineering quality Ensure all technical solutions follow architecture governance Work with stakeholders including Architecture, Information Security, Data Governance Experience Senior Engineering role within web and mobile application development React and NestJS API Development Designing and operating micro frontend architectures CI/CD, automated testing Performance optimisation – caching, code … required (and enjoys it!) Sound like your next gig? The opportunity to work with a motivated and talented team helping them to deliver first class software that optimises the customer experience. Get involved More ❯

long-lasting relationships. CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment. The … will focus on the successful delivery of key projects supplemented by business-as-usual help request resolution. The initial project will focus on UI improvements so Lightning App Builder experience including dynamic forms, dynamic related lists and a detailed understanding of the relationship between Lightning Record Pages and the object's settings is essential. Working within the Salesforce Development … process improvements to enable the successful resolution of assigned Jira issues Investigate and resolve business as usual help requests We are looking for: 3+ years hands-on Salesforce administration experience in an end-user (non-agency) environment and a demonstratable ability to configure, customise and support Salesforce Sales and Service Clouds Strong understanding of Salesforce administration best practices A More ❯

teams across multiple time zones to drive best practices in consolidation accounting and process improvement. What you bring: Qualified accountant (ACA/ACCA/CIMA) with significant post-qualification experience specifically in group or consolidation-focused roles is required for this position. Demonstrated understanding of consolidation accounting principles along with hands-on experience managing intercompany processes across multiple … create smarter, more sustainable systems that benefit communities worldwide. Their mission-driven culture places emphasis on making tangible environmental impacts through innovative solutions that optimise renewable generation and enhance customer experiences. Employees are empowered by flexible working arrangements-including hybrid office options-and supported by knowledgeable leadership committed to professional development. The company's collaborative ethos fosters an inclusive More ❯

join a growing technology company in Didcot. In this role, youll be the link between clients, engineers, and support teamskeeping projects on track, resolving issues efficiently, and ensuring excellent customer experiences. What youll do: Manage and update the service ticketing system Coordinate engineers and schedule on-site visits Handle client calls and emails, ensuring issues are logged and resolved … teams and third-party suppliers What were looking for: Strong organisational and communication skills A team player with a problem-solving mindset Ability to manage multiple tasks and deadlines Experience in a service coordination, scheduling, or client support role (AV/tech background a plus, but not essential) Whats on offer: 25 days holiday + bank holidays Pension contribution … scheme Private healthcare & life assurance Laptop, phone & all necessary IT equipment Modern, flexible working environment If youre organised, customer-focused, and thrive in a fast-paced environment, wed love to hear from you. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Cross-selling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber … and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination.//Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals.//Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor More ❯