226 to 250 of 749 Customer Experience Jobs in the UK

client is an established telecoms provider with over 20 years of experience in installing business phone systems including VoIP phones, business mobiles and connectivity. Through continued growth they are looking to recruit an Operations Manager. Working alongside their Director you will be coordinating projects, building systems in the office … teams, re training and issue resolution. Key Responsibilities Operational Leadership Lead and manage all operational activities across the business including service delivery, provisioning, customer onboarding, and operational support. Develop and implement operational strategies that support business growth and scalability. Establish clear operational KPIs and performance metrics to drive efficiency ...

funnel within a fast-growing consumer technology environment. You will shape strategy, influence product direction, and drive measurable improvements across the end to end customer journey. The Company They are a private equity backed, digital first consumer lender operating in the automotive space. The organisation is in a strong … rapidly scaling team and a modern, technology-driven product environment. They combine in house capital, a large, approved partner network, and a mobile first customer experience to create a streamlined route to vehicle finance. Their focus is on product excellence, data driven decision making, and continuous optimisation across ...

agile manner, close to your customers and in a key position to learn about a range of products. Salary : Circa £64,000 depending on experience Dynamic (hybrid) working : 5 days per week on-site due to workload classification Security Clearance : British Citizen or a Dual UK national with British … making the platform reliable, resilient, and easier for the rest of the engineering team to build on. The work you'll do directly affects customer experience, engineering velocity, and overall product health. What we're looking for from you: Previous Software Engineering Experience Prior experience with ...

Head of Ecommerce Role Profile Reports to: Directors Location: Glasgow, office based Salary: Dependent on experience Hours: 42.5 hours per week (8.30am to 5.30pm) Company Introduction Trespass is a leading outdoor clothing and equipment brand known for its commitment to performance, quality, and affordability. With over 300 retail stores … Trespass and Nevisport websites, marketplaces, and international channels. You will oversee our Trading, Performance Marketing, Merchandising, Content Marketing, Optimisation (SEO, GEO), Marketplace, Development, BI, Customer Service and Photography teams as well as reporting directly to the company owners/Directors. You will be responsible for delivering revenue growth, optimising ...

Change tickets and the creation of reports as required. Updating Maintenance Task Analysis with trend analysis on all hardware incidents. Skills, Qualifications and Experience Essential Comfortable using MS Office applications Able to analyse large datasets and identify key messages/trends for presentation Self-starter able to work with … levels both internal and external Full UK Driving Licence Desirable Working knowledge of industry-standard support ticketing tools (eg Remedy) Knowledge and experience of ITIL Service Management processes Experience working in a support function or environment (Service Desk, Customer Experience) Maintenance/administrator experience ...

/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment. TrustedTech is the fastest-growing Microsoft Partner globally, with a presence … Europe for just over four years. Our continued success is built on relentless customer focus, innovation, and a world-class team. You’ll be joining a high-energy, high-impact organisation with the opportunity to make the role your own and directly influence our growth across the region. Role ...

leading technology partner. This role is a brilliant way to start building a career in tech sales . You don’t need any IT experience - just experience winning new business elsewhere, the drive to learn, and the ability to connect with people. Bytes gives you the training, support … business - identify and engage mid‐market prospects through outbound activity, networking, and research. Develop client relationships - build trust and deliver a first‐class customer experience from first contact onwards. Position solutions - work with technical specialists to articulate the value of Bytes’ services in a clear and engaging way. ...

likely to extend) Location - Midlands/Birmingham (2 day per week onsite) Overview: We're working with a well-established organisation undergoing a major Customer Experience transformation programme. They're implementing a brand-new CRM ecosystem built on Salesforce. This is not a pure architecture role, instead … technology and business teams This role is less about defining architecture from scratch and more about hands-on consultancy, refinement and delivery support. Skills & Experience: We're looking for someone who can operate across both architecture and functional domains: Strong experience across Salesforce Clouds: Service Cloud Sales Cloud ...

ecosystem partnerships to accelerate change and help our clients lead in the digital age. Much of our work centres on B2B growth, B2B customer experience, and large-scale B2B transformation across sales, service, and operations. We’re looking for experienced problem-solvers who combine deep industry expertise with … supported by a high-performing and inclusive team culture Opportunities to work on high-impact projects with global clients shaping complex B2B propositions, enterprise customer journeys, and large-scale B2B transformations across the Comms, Media, Software & Platforms, and/or High-Tech sectors Continuous learning through access to world ...

ensure consistent, efficient, and scalable service operations worldwide. This role offers a unique opportunity to directly influence our global service strategy and elevate the customer experience through smart, data-driven and seamlessly integrated processes. This position is available in full-time and requires to be on-site with … topics of processes, organization, and digitalization Required profile A university degree (e.g. industrial engineering) or a subject-related completed apprenticeship with initial work experience Initial experience in the application of methods in project management as well as tools for process analysis and improvement such as Six Sigma, Lean ...

This role plays a vital part in ensuring seamless communication between sales, engineering, and customers. The responsibility for efficiently managing job allocations, customer arrangements, post-sale clarifications to ensure accurate service delivery will be the focus. Role Engineering Job Allocation: Assign jobs effectively based on customer requirements, ensuring … accurate scheduling Customer Contact & Coordination: Liaise with customers to confirm service needs, scheduling, and any additional clarifications required post-sale Clarifying Questions: Use post-sale follow-ups to ensure engineers have the right job details and required equipment Order & Quote Management: Generate and process customer orders and quotes ...

with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles … support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online ...

with internal teams About you You will be confident managing high volumes of enquiries while maintaining accuracy and attention to detail. You will have: Experience providing user support within digital or information-heavy environments Ability to recognise and manage sensitive or high-risk cases Knowledge of data protection principles … support or case-handling setting Strong written communication skills with a clear and empathetic approach Experience managing multiple enquiries and meeting deadlines Good organisational skills and attention to detail Ability to work effectively in a remote team Desirable: Experience using helpdesk or ticketing systems Experience supporting online ...

fast-paced, high-growth environments? Have you led at least 300+FTE in multi-functional operations? Do you have a passion for building world-class customer operations and leveraging technology to drive continuous improvement? Please note this role is in Chennai, INDIA and we are looking for a UK national … relocate. Role: Customer Contact Director – Global Restaurant Tech Location: Chennai, India (Relocation Package and accommodation included) - this is a permanent role, not a contract. Salary: DOE Relocation: Accommodation is fully paid and relocation assistance will be provided. Language requirement: English If so, this could be your next big move. ...

join a fast-paced, data-driven environment where you'll take ownership of key digital products and play a central role in shaping the customer experience. Working closely with engineering, data, and commercial teams, you'll be responsible for driving product improvements that deliver real business impact. This role … offers strong exposure across ecommerce, customer journeys, and digital transformation initiatives, making it ideal for someone looking to step into a more ownership-led product role. Benefits You'll Enjoy: Competitive salary up to £50,000 Hybrid working (2 days in London) Opportunity to take ownership of key digital ...

transition towards modern, scalable, and innovative architectures. You will be instrumental in defining both current and future state architectures, enabling business transformation, improving customer experience, and supporting long-term digitalisation goals. Key Responsibilities Lead the design, governance, and assurance of solutions across Azure, M365, and Power Platform Define … enterprise environments. You bring both strategic vision and hands-on expertise, with the ability to influence stakeholders at all levels. Key skills and experience include: Proven experience as a Senior Solution Architect in complex IT environments Deep expertise in Microsoft Azure, Microsoft 365, Dynamics, and Power Platform Strong ...

journeys for this financial services giant. Youll join an existing team who are growing, handling the technical build and execution of new customer journeys and CRM workflows being built in Salesforce Marketing Cloud. With this role, you'll be leaning into the technical side, handling the build and creation … journeys, with a decent emphasis on implementing dynamic content within complex customer communications across both promotional and operational comms. Because this sits within financial services, theres naturally a heavy emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need ...

journeys for this financial services giant. Youll join an existing team who are growing, handling the technical build and execution of new customer journeys and CRM workflows being built in Salesforce Marketing Cloud. With this role, you'll be leaning into the technical side, handling the build and creation … journeys, with a decent emphasis on implementing dynamic content within complex customer communications across both promotional and operational comms. Because this sits within financial services, theres naturally a heavy emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need ...

journeys for this financial services giant. Youll join an existing team who are growing, handling the technical build and execution of new customer journeys and CRM workflows being built in Salesforce Marketing Cloud. With this role, you'll be leaning into the technical side, handling the build and creation … journeys, with a decent emphasis on implementing dynamic content within complex customer communications across both promotional and operational comms. Because this sits within financial services, theres naturally a heavy emphasis on regulations within the dynamic content being served. Think things like policy pricing, exclusions, underwriting terms which need ...

bonus + great benefits 📄 Permanent OR 6 month contract option £400-£475 p/day Outside IR35 I’m partnered with a well-established, customer-focused organisation undergoing a major digital and product transformation. They operate across multiple consumer service categories and are investing heavily in improving how they … unlock self-serve for internal marketing teams, and move toward a unified, automated communications strategy. This is a high-visibility role sitting within the Customer Experience pillar, with genuine scope to make a lasting commercial impact. The Role You'll take full ownership of the customer communications ...

skilled Business Analyst with a passion for digital transformation? Do you thrive in a fast‐paced environment where innovation, collaboration and customer experience are at the heart of everything you do? If so, Riviera Travel would love to hear from you. As one of the UK’s leading … exciting digital roadmap and we're looking for a talented Digital Business Analyst (DBA) to help shape the future of our platforms, processes and customer journeys. The Role: Working within our Technology & Change team, you’ll play a pivotal role in improving the digital products that underpin our award ...

pressure investment banking environment. The successful candidate will deliver white-glove, face-to-face technical support, resolving incidents quickly and professionally while maintaining excellent customer experience standards. Essential Skills & Experience (Non-Negotiable) Proven VIP/Executive Desktop Support experience within Investment Banking Azure certification with practical … exposure to Azure-based user and endpoint support Minimum 5 years’ experience across 1st–3rd Line Desktop/End-User Support Strong onsite desktop support background, including floor walking and desk-side troubleshooting Experience working within a Service Desk/Incident Management environment Advanced support of Windows ...

focus primarily on backend development, designing and building robust, scalable APIs using PHP (Laravel) . The role involves close collaboration with engineering, product, and customer-facing teams to deliver high-quality features that directly support customers’ operational needs. This is a hands-on role suited to someone who enjoys … MongoDB to design, build, and manage data models Use Elasticsearch for search functionality, reporting, and data aggregation Collaborate closely with engineers, product managers, and customer experience teams Take ownership of projects from initial concept through to production Requirements 5+ years of commercial experience with PHP , ideally using ...

Keep our network moving. Lead a high-performing team. Be our next Network Support Team Leader! At Intercity, were passionate about delivering an exceptional customer experience and our Network Operations Centre is right at the heart of making that happen. Were looking for a Network Support Team Leader … their best. This role is office-based in Bolton , this site operates 24/7. Some flexibility may be required for operational needs, customer site visits, or incident response. What youll be doing as a Network Support Team Leader No two days are the same, but your key responsibilities ...

considered for this role, applicants must have experience in the eCommerce or retail sector. About Poq Join Poq, the 'super app' SaaS company that empowers retailers and brands to drive fast growth and revolutionise their customer experience through highly effective and fully customisable mobile native apps. … ensure they are fed back into future ways of working. Drive consistency in governance, reporting, and client communication. What we’re looking for Experience: Hands-on project management experience, ideally in a SaaS environment. Proven line management experience with Project Managers or similar roles. Strong background ...