251 to 275 of 749 Customer Experience Jobs in the UK

deliver measurable value for both customers and the business. This is a hands‐on, outcome‐driven role , ideal for someone who enjoys solving complex customer problems, learning through data and delivering tangible results. You’ll work closely with product, engineering, support and commercial teams to translate requirements into exceptional … customer experiences. Your role in action Shape and manage the product’s search, booking and servicing experiences from discovery through to customer release. Contribute to product strategy and long‐term roadmapping. Use understanding of travel agency workflows to identify opportunities for smarter, more efficient travel selling. Define, analyse ...

friendly, innovative, and growing team right here in Livingston. About the Role In this role, you'll be at the heart of the customer experience - supporting clients, managing orders, coordinating with internal teams, and helping keep everything ticking like clockwork. You'll be the first point of contact … customer enquiries, responsible for preparing quotes, processing orders, keeping records up to date, and making sure communication is seamless from start to finish. If you love a mix of admin, customer interaction, and working closely with different departments... you will absolutely thrive here! Key Responsibilities Your ...

capacity in a cost-effective way. By providing strong leadership, clear governance, and effective use of legislation and supplier partnerships, you'll protect customer experience today while enabling the network of tomorrow. What you'll be here to do: You'll lead and own estates strategy and delivery … record of leading large, high-performing teams. You'll have: . Expert knowledge of best-in-class estates or property management practices . Significant experience leading a large-scale estates or property function . Strong experience managing suppliers and complex commercial relationships . Proven ability to influence senior ...

worldwide to optimise their ad operations and drive sustainable revenue growth through innovative solutions and expert support. Role Overview We are seeking an experienced Customer Success Manager to join our growing team. This person will be responsible for building and maintaining strong relationships with our publishers, ensuring they maximize … understanding publisher goals, driving adoption of our platforms and products, and providing strategic guidance to improve monetization, performance, and long-term partnership success. The Customer Success Manager will act as a trusted advisor, coordinating with internal teams to deliver solutions, resolve issues, and proactively identify growth opportunities. What ...

Senior) is expected to have a deep understanding of front-end technologies such as React JS, HTML, CSS, and JavaScript. They should also have experience collaborating with designers and back-end developers and be able to optimize applications for performance and responsiveness. Your Responsibilities Responsible for the front … native, HTML, CSS and JavaScript under frameworks like React.js aligning with software development standards. Good understanding of DevOps concept and Azure ADB2C. App deployment experience in iOS and Playstore. Understanding of cloud services like API management (APIM), App service and Azure configurations. Collaborating with designers and back-end developers ...

function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise … processes, policies, and systems to improve efficiency, compliance, and data visibility Partnering with sales, operations, and finance to align procurement with demand planning and customer commitments Using market insight and data to identify opportunities for innovation, cost reduction, and competitive advantage Leading, mentoring, and developing a small procurement team ...

function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise … processes, policies, and systems to improve efficiency, compliance, and data visibility Partnering with sales, operations, and finance to align procurement with demand planning and customer commitments Using market insight and data to identify opportunities for innovation, cost reduction, and competitive advantage Leading, mentoring, and developing a small procurement team ...

function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise … processes, policies, and systems to improve efficiency, compliance, and data visibility Partnering with sales, operations, and finance to align procurement with demand planning and customer commitments Using market insight and data to identify opportunities for innovation, cost reduction, and competitive advantage Leading, mentoring, and developing a small procurement team ...

function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise … processes, policies, and systems to improve efficiency, compliance, and data visibility Partnering with sales, operations, and finance to align procurement with demand planning and customer commitments Using market insight and data to identify opportunities for innovation, cost reduction, and competitive advantage Leading, mentoring, and developing a small procurement team ...

function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise … processes, policies, and systems to improve efficiency, compliance, and data visibility Partnering with sales, operations, and finance to align procurement with demand planning and customer commitments Using market insight and data to identify opportunities for innovation, cost reduction, and competitive advantage Leading, mentoring, and developing a small procurement team ...

function across managed print and IT resale, ensuring we have a resilient, cost-effective, and forward-thinking supply chain that supports both growth and customer excellence. You will work closely with senior leadership and cross-functional teams, bringing insight, structure, and innovation into how we source, manage, and optimise … processes, policies, and systems to improve efficiency, compliance, and data visibility Partnering with sales, operations, and finance to align procurement with demand planning and customer commitments Using market insight and data to identify opportunities for innovation, cost reduction, and competitive advantage Leading, mentoring, and developing a small procurement team ...

part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com. We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. In this role, you will … achieve their desired outcomes throughout their lifecycle. We require someone who is fluent in both English and German to help support our German-speaking customer base. What you’ll be doing : Lead onboarding and platform configuration for enterprise accounts, completing successful onboarding within ~90 days. Facilitate live onboarding sessions ...

Excellent troubleshooting ability. Professional, positive, flexible and approachable. Strong team player with cross-functional collaboration skills. High energy, proactive attitude and a commitment to customer satisfaction. Strong attention to detail. Creative problem-solving mindset. Minimum Requirements Excellent knowledge of Windows 11 installation and configuration. Strong MacOS installation & configuration capability. … Solid experience with the Microsoft 365 admin suite (Intune, SharePoint, Teams, Exchange, Entra ID, etc.). Familiarity with email filtering technologies (Mimecast, Barracuda, Sophos Email Gateway). Experience with Microsoft Server OS (2016/2019/2022/2025). Troubleshooting skills across firewalls, switches, wireless technologies ...

Line Customer Support (Training Focus) Bristol (Hybrid - minimum 3 days in the office) Up to £27,000 + paid on-call allowance The Company This role sits within a well-established UK software business that has been developing and supporting specialist software products for over 20 years. The company … range of organisations across the public and regulated sectors, providing configurable software solutions.They are a growing, close-knit team with a strong focus on customer experience, collaboration and continuous improvement. The environment is structured but supportive, with clear processes, strong documentation standards and real investment in developing people. ...

Customer Support Lead | £55,000–60,000 | London (Hybrid) We're a fast-scaling consumer subscription startup with a loyal, highly engaged user base — and a clear path to significant growth over the next two years. We're not a household name yet, but we're getting there quickly. … have a direct line to the Exec team, real commercial influence, and the chance to shape how a fast-growing startup delivers customer experience at scale. What you'll own: A lean, AI-first CS operation, automating intelligently while keeping the team focused on complex, high-value interactions ...

team of IT professionals to deliver top-notch IT solutions to a diverse portfolio of clients across various sectors. Providing the best level of customer service to their clients and their end users is their biggest focus with anything they do, so your role will focus on owning technical … challenges through to completion whilst delivering a positive customer experience, both remotely and on-site (with expenses covered). Plus, you'll collaborate closely with their team on planning and implementing cutting-edge projects. Join our client and make a real impact in shaping the future ...

delivery of data science solutions. The Opportunity You’ll work at the forefront of applied AI, building intelligent systems that directly enhance customer experience and business performance. The team is actively launching new AI initiatives, including generative AI and intelligent document understanding tools. This role is ideal … commercial teams Mentor and elevate a high-performing team of data scientists and ML engineers Contribute to AI strategy, including developments in generative AI Experience 6–12 years’ experience in data science, currently operating at Principal level Strong grounding in machine learning fundamentals (supervised learning essential) Proven experience ...

functional This role is NOT: - Focused on experimentation or A/B testing - Heavy on product discovery - Owning long-term product strategy Required Skills & Experience: - Experience managing digital product delivery in an agile environment - Experience working with engineering teams on releases - Experience managing global or multi … communication skills - Ability to translate requirements into execution plans - Ability to manage risks and resolve issues - Comfortable in fast-paced environments Preferred Qualifications: - Experience with international markets - Familiarity with Jira, Rally, or similar tools - Experience in matrix organizations - Understanding of digital customer experiences Success Profile: - Execution-oriented ...

defining features of successful workplaces. You now have the unique opportunity to join Coople, and support our mission to make flexible work a rewarding experience for ambitious workers and businesses. As a Customer Support Coordinator responsible for our German- and French-speaking market in Switzerland, you will focus … delivering high level support to our worker and client base. Your Responsibilities Respond to customer queries via phone, email and chat in a timely and professional manner. Trouble shoot and resolve customer issues ensuring a positive customer experience. Collaborate with other departments to escalate and resolve complex ...

institutions and businesses which make the UK what it is. By encompassing a wide range of disciplines across a breadth of areas such as Customer Experience and Digital, Strategy, Forensic, Risk and Regulatory, People and Talent, and Operational and Financial Transformation, we become immersed in our clients' organisations … focussed professionals who work together to deliver SaaS ERP based transformation programmes based on KPMG Powered Enterprise. The teams use their functional knowledge and experience (e.g., Finance, HR, Procurement), coupled with their expertise in the cloud applications (e.g. Oracle, Workday, Coupa) to lead and deliver client programmes, to support ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes … lunch break. This role also offers flexibility to work from home, typically two days per week for a five-day working week. SKILLS AND EXPERIENCE REQUIRED Confident, engaging communicator especially over the phone Resilient, organised and self-motivated with a can-do attitude Experience of working to KPIs ...

product adoption. Identify opportunities for upselling and cross-selling across our technology range. Manage partner information accurately within CRM systems. Deliver an excellent customer experience at every touchpoint. What We’re Looking For Excellent communication and relationship-building skills. A positive, driven, and proactive attitude. Strong organisational skills … with attention to detail. Prior sales or customer-facing experience is desirable but not essential — full training will be provided. Recent graduates and career changers are encouraged to apply. What We Offer Competitive salary and performance-based bonus. Full product and sales training. Opportunity to build a long ...

opportunity to join a proven technology business at a pivotal stage as it moves upmarket from mid-market to enterprise and redefines customer engagement through AI-powered solutions. The Role As a Senior Enterprise Account Executive, you will own a focused book of 30–50 enterprise accounts and lead … self-sourced, outbound-driven sales motion. You’ll consult with senior leaders on integrating Agentic AI into their customer success strategies, drive high-value enterprise deals, and influence how global brands deliver customer experiences. This is a strategic, hunter-focused role for ambitious sellers who thrive in high ...

across the company. This role ensures that change delivery, strategic programmes, governance and the project & product roadmap are aligned to corporate strategy, regulatory obligations, customer outcomes, and commercial performance. The role provides leadership to the Project Managers, Product Owners, Business Analysts, and cross‐functional delivery teams—ensuring a unified … including origination, servicing, collections, retention, and digital channels. Own the product roadmap, ensuring transparency, stakeholder alignment and clear prioritisation criteria. Ensure Product Owners define customer‐centric product visions, value propositions, OKRs, and clear backlogs. Drive innovation and optimisation in the mortgage product experience, collaborating with risk, compliance, underwriting ...