976 to 1,000 of 1,247 Customer Experience Jobs in the UK

Overview Senior Full-Stack Engineer London - Hybrid/UK Remote About Snowplow: Snowplow is the global leader in customer data infrastructure for AI, enabling every organization to transform raw behavioral data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalization engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry … and DPG Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviors, hyper-personalize customer experiences, and detect fraud in real time. The … Opportunity We are looking for a Senior full-stack engineer with experience in Scala and React to join our Data Products team at Snowplow. The Data Products team enables customers to rapidly create, govern, and iterate on high-quality behavioral data products that fuel AI-powered applications. We transform the complex process of data creation from weeks to days More ❯

your skills are valued, your ideas matter and your development and growth is priority? At HomeLet, we are on a mission.to revolutionise the tenant referencing landscape and create unforgettable customer experiences for all the right reasons. We need talented passionate people who care about customers to make that happen. With over 30 years in the industry, HomeLet is one … growing team. As a Salesforce/HubSpot Analyst, you will be responsible for optimizing our CRM systems, ensuring data accuracy, and leveraging advanced features to improve sales, marketing, and customer service processes. You will work closely with cross-functional teams to analyze and report on CRM performance, implement process improvements, and ensure effective use of Salesforce and HubSpot tools. … insights for leadership and teams. Create and automate reports to track KPIs, lead conversion rates, sales pipeline, and marketing campaign performance. Process Optimization & Support: Collaborate with sales, marketing, and customer service teams to optimize CRM workflows and processes. Provide training and support for internal users to ensure proper usage and maximize the value of Salesforce and HubSpot tools. Stay More ❯

online revenue over the next three years, therefore they are seeking a highly motivated and results-driven E-commerce Manager to take ownership of their digital sales channels and customer experience. This is a unique opportunity to join a business with a strong mission, a passionate customer base, and ambitious growth plans. You ll have real autonomy, working … with Finance and Demand Planning. E-commerce strategy & execution: Develop and deliver the digital marketing and e-commerce strategy, driving traffic, conversion, and revenue growth. Website management: Optimise user experience and ensure the brand is showcased effectively across owned and third-party platforms. Campaigns & launches: Create engaging promotional campaigns, product launches, and online activations that excite customers. SEO & PPC … and newsletters to drive engagement and repeat purchase. Data-driven growth: Analyse performance data, identify trends, run A/B testing, and report regularly on KPIs with actionable insights. Customer acquisition & retention: Implement strategies for new customer growth while strengthening loyalty through CRM, automation, and offers. Collaboration: Partner with Marketing, Operations, and external agencies to deliver campaigns and More ❯

online revenue over the next three years, therefore they are seeking a highly motivated and results-driven E-commerce Manager to take ownership of their digital sales channels and customer experience. This is a unique opportunity to join a business with a strong mission, a passionate customer base, and ambitious growth plans. You'll have real autonomy, working … with Finance and Demand Planning. E-commerce strategy & execution: Develop and deliver the digital marketing and e-commerce strategy, driving traffic, conversion, and revenue growth. Website management: Optimise user experience and ensure the brand is showcased effectively across owned and third-party platforms. Campaigns & launches: Create engaging promotional campaigns, product launches, and online activations that excite customers. SEO & PPC … and newsletters to drive engagement and repeat purchase. Data-driven growth: Analyse performance data, identify trends, run A/B testing, and report regularly on KPIs with actionable insights. Customer acquisition & retention: Implement strategies for new customer growth while strengthening loyalty through CRM, automation, and offers. Collaboration: Partner with Marketing, Operations, and external agencies to deliver campaigns and More ❯

in Japan? Then this role might be for you! Our ProServe business is going through a period of rapid change and pressure to digitally transform their products and services, customer experiences, and business operations. We are bringing highly specialized capabilities to our customers that are designed to make them successful in their digital transformation journey in the cloud. We … are bringing our global experiences, expertise, and best practices from thousands of customer engagements to deliver accelerated business outcomes to our customers, and we are obsessed over our customers' success. Our teams collaborates across the entire AWS organization and our extensive partner ecosystem, and provide access to the global AWS product and service teams to drive cloud innovations and … cloud. • Earn trust with the C-level and build confidence in their ability to successfully embark on their digital transformation journey in the cloud. • Advocate on behalf of your customer to influence and shape our consulting delivery and product & services capabilities. • Define and execute effective partner strategies to maximize our ability to deliver customers' business outcomes. • Accountable for revenue More ❯

direction the business should take & improvements to their offerings. You will initially lead a small team to build machine learning capability to apply to the companies rich set of customer data to help improve credit risk processes. Hiring will be important and as your team expands you will be tasked with structuring the team in such a way that … Data Science can be applied to all areas of the business - Marketing, Operations, Customer service. The Chief Data Scientist will also be tasked with using Data to enrich the Customer experience. Chief Data Scientist Experience Required : - Strong Statistics/Maths/Econometrics Background - RDBMS/SQL experience - Strong Msc or PhD Background Any experience in More ❯

Senior Director of Customer Service UK Where do people love what they do, and being great at what they do? At Swisslog, that's where! Our teams are the heart of a world-leading Robotics company that's harnessing the power of technology to shape the future of intralogistics. The result? We're transforming performance and efficiency for customers … globe, giving them the vital edge in their markets. Responsibilities Make an impact This is an exciting opportunity for a highly skilled and experienced individual to lead the UK Customer Service department. You will be part of the EMEA Customer Service management team and will take ownership of developing and executing the Head of Customer Service role … to ensure a healthy growing business. The successful candidate will oversee the development and growth of the department by observing the market and identifying future prospects while maintaining excellent customer support to our existing client base. You will be responsible for setting and achieving budgets and forecasts to maintain competitive cost levels. You will manage over 150 employees across More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? Intercom is at the forefront of AI-driven customer service, leading the market with Fin by Intercom, the most powerful AI customer service agent, and Helpdesk by Intercom, a fully featured AI-enhanced helpdesk for human support. Our mission is to More ❯

Manager - Services Operations London, England, United Kingdom Software and Services Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services and customer experiences very quickly. The diversity of people and their ideas inspires the innovation in everything we do. Apple's Services - App Store, iCloud, Apple Music, TV+, and many more … growth. Guide cross-functional teams through ambiguity, ensuring alignment and clarity on priorities and execution plans. Champion high standards in product design, usability, and delivery quality. Minimum Qualifications Demonstrable experience in technical product and program management, including experience leading software development across sophisticated ecosystems. Expertise in leading programs introducing new systems/tools, coordinating with internal and external … teams. Strong data-driven decision-making and executive communication skills. Proven track record of managing third-party vendor engineering teams and holding them accountable for service-level metrics. Experience in financial systems, digital content supply chains, and operational tooling. Preferred Qualifications Experience in the AI product development process. A background in music distribution, publishing, or artist management platforms. More ❯

Leadership - Define and execute the AI innovation roadmap aligned with financial business goals. Solution Development - Lead the design and implementation of generative AI applications across risk, compliance, trading, and customer experience. Team Building - Scale and mentor a multidisciplinary AI team with expertise in LLMs, DRL, and generative models. Client Engagement - Act as a trusted advisor, translating complex AI capabilities … into business value for stakeholders. For this role, they are looking for a candidate that has experience in... Proven experience in AI leadership roles within financial services (Banking, Capital Markets, Insurance). Deep technical expertise in generative AI (LLMs, Transformers, GANs, Diffusion Models). Strong understanding of financial use cases: fraud detection, algorithmic trading, regulatory tech, and personalisation. … Experience with cloud-native AI platforms (Azure, AWS, GCP) and frameworks (PyTorch, TensorFlow). Exceptional stakeholder management and communication skills. Track record of building and scaling high-performing AI teams. This role is an urgent requirement, there are limited interview slots left, if interested send an up to date CV to Shoaib Khan - or call for a catch up More ❯

Objective The primary objectives of our Director - Data Centre Commissioning are to support the Managing Principal in driving the delivery of financial targets, efficiently following HDR processes, and ensuring Cx services are safely, diligently, and accurately planned, managed, executed, and recorded, while meeting all obligations related to our people and client commitments. Responsibilities As Director - Data Centre Commissioning , you will … Drive consistent and effective communication across Cx and the HDR Enterprise. Support the development and successful delivery of financial budgets and forecasts. Serve as a senior/escalation point for key clients. Leverage company-wide project delivery tools to ensure successful project delivery, workload forecasting, staff recruitment, development, and performance management. Conduct contract negotiations and management with key clients. Collaborate … Other Duties Structure training and succession planning to enhance team performance and expertise. Support bid processes by delivering high-quality, viable bid documents. Assist in quality management for the Cx Business class. Ensure no claims are made on PI and contract documents are diligently checked. Participate in interviews and recruitment of new personnel. Develop and maintain technical documents and guides. More ❯

per milestone accrued + performance bonus + vested share options. About MENA FS We are building an inclusive digital bank with a Shariah ethos , delivering a world‐class banking experience in ethical finance. Having completed the PRA New Bank Start‐Up Unit (NBSU) ‘Initial’ stage , we are now assembling a full Board to progress through the pre‐application stages … Business Plan (RBP) deliverables and milestones roadmap. Refine long‐term strategy to adapt to market conditions, fintech evolution, regulatory changes, and consumer trends. Use competitive analysis, market insights, and customer segmentation to position the bank for rapid, scalable growth against current and emerging digital banks. Ethical Governance Establish and oversee an ethical governance framework. Incorporate feedback from pre‐application … with the COO to define and deliver a digital‐first technology strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and More ❯

per milestone accrued + performance bonus + vested share options. About MENA FS We are building an inclusive digital bank with a Shariah ethos , delivering a world‐class banking experience in ethical finance. Having completed the PRA New Bank Start‐Up Unit (NBSU) ‘Initial’ stage , we are now assembling a full Board to progress through the pre‐application stages … Business Plan (RBP) deliverables and milestones roadmap. Refine long‐term strategy to adapt to market conditions, fintech evolution, regulatory changes, and consumer trends. Use competitive analysis, market insights, and customer segmentation to position the bank for rapid, scalable growth against current and emerging digital banks. Ethical Governance Establish and oversee an ethical governance framework. Incorporate feedback from pre‐application … with the COO to define and deliver a digital‐first technology strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and More ❯

per milestone accrued + performance bonus + vested share options. About MENA FS We are building an inclusive digital bank with a Shariah ethos , delivering a world‐class banking experience in ethical finance. Having completed the PRA New Bank Start‐Up Unit (NBSU) ‘Initial’ stage , we are now assembling a full Board to progress through the pre‐application stages … Business Plan (RBP) deliverables and milestones roadmap. Refine long‐term strategy to adapt to market conditions, fintech evolution, regulatory changes, and consumer trends. Use competitive analysis, market insights, and customer segmentation to position the bank for rapid, scalable growth against current and emerging digital banks. Ethical Governance Establish and oversee an ethical governance framework. Incorporate feedback from pre‐application … with the COO to define and deliver a digital‐first technology strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and More ❯

per milestone accrued + performance bonus + vested share options. About MENA FS We are building an inclusive digital bank with a Shariah ethos , delivering a world‐class banking experience in ethical finance. Having completed the PRA New Bank Start‐Up Unit (NBSU) ‘Initial’ stage , we are now assembling a full Board to progress through the pre‐application stages … Business Plan (RBP) deliverables and milestones roadmap. Refine long‐term strategy to adapt to market conditions, fintech evolution, regulatory changes, and consumer trends. Use competitive analysis, market insights, and customer segmentation to position the bank for rapid, scalable growth against current and emerging digital banks. Ethical Governance Establish and oversee an ethical governance framework. Incorporate feedback from pre‐application … with the COO to define and deliver a digital‐first technology strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and More ❯

per milestone accrued + performance bonus + vested share options. About MENA FS We are building an inclusive digital bank with a Shariah ethos , delivering a world‐class banking experience in ethical finance. Having completed the PRA New Bank Start‐Up Unit (NBSU) ‘Initial’ stage , we are now assembling a full Board to progress through the pre‐application stages … Business Plan (RBP) deliverables and milestones roadmap. Refine long‐term strategy to adapt to market conditions, fintech evolution, regulatory changes, and consumer trends. Use competitive analysis, market insights, and customer segmentation to position the bank for rapid, scalable growth against current and emerging digital banks. Ethical Governance Establish and oversee an ethical governance framework. Incorporate feedback from pre‐application … with the COO to define and deliver a digital‐first technology strategy. Position the bank at the forefront of fintech innovation through AI, process automation, and best‐in‐class customer experiences. Stakeholder & Board Management Embed customer‐centricity in product and service design, using insights and feedback to drive improvements. Act as an ambassador to investors, regulators, customers, and More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate … suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate … suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate … suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate … suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate … suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate … suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate … suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate … suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce More ❯

of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and … Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the Role: You will use your experience with data analysis to investigate … suspicious behavior. This will provide new insights to customers leading to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce More ❯