976 to 1,000 of 1,060 Customer Experience Jobs in the UK

designing and governing the structures, standards, and processes that make information meaningful and actionable. Your work will enable WHSmith to deliver trusted insights, improve customer experiences, and support strategic initiatives across retail and travel channels. What you will be doing: Define and maintain the Enterprise Information Architecture aligned … external regulations (e.g., GDPR, PCI-DSS), working closely with InfoSec and Compliance teams. Stay ahead of emerging trends in information management, governance, and digital experience, evaluating their relevance to WHSmith’s business context. Drive continuous improvement in how information is captured, enriched, and delivered to support innovation and cost ...

commerce, or digital transformation roles spanning sales, account leadership, partnerships, and/or delivery. Demonstrated success selling or growing complex service engagements in EMEA. Experience working with enterprise or upper‐mid‐market merchants on Shopify or adjacent commerce platforms. Strong commercial instincts; comfortable leading discovery, solution framing, scoping … negotiation. Able to operate credibly with both executive buyers and technical stakeholders. Experience building pipeline through partnerships, direct outreach, and relationship‐led selling. Comfortable helping shape an emerging regional strategy rather than stepping into a fully built machine. Experience hiring, mentoring, or building early‐stage teams ...

secure environment whilst promoting our people-first agenda, a real sense of community and a healthy work-life balance. Our consistently positive customer feedback and continuous growth help us cement our place as one of the world s leading IT solutions enterprises, helping us deliver services and solutions … exciting situations. We believe that hiring a diverse team is crucial to our success, and our recruiting decisions are based on your skills and experience as an individual. We actively encourage consistent growth on our journey towards a culture of inclusion and recognise that the people we employ ...

business opportunities across the South East. Develop relationships with new customers through proactive business development. Arrange and attend client meetings, presentations and demonstrations. Understand customer requirements and recommend appropriate solutions. Prepare proposals, negotiate contracts and successfully close new business. Build and maintain a healthy sales pipeline using CRM. Work … collaboratively with internal teams to ensure an outstanding customer experience. Achieve and exceed sales targets. About You We're looking for someone with a genuine passion for winning new business. You'll ideally have: A successful track record in B2B sales. Experience developing and winning new business. Strong ...

ideal candidate will have a proven track record in sales, excellent communication skills, and a strong understanding of the IT industry. Proven B2B sales experience, ideally in a SaaS or software-driven environment. Exceptional communication and presentation skills. A passion for sales with a drive to exceed targets. Strong … historically this would be highly desirable! Job Responsibilities Proactively engage warm leads via phone, email, and other channels. Deliver impactful product demonstrations tailored to customer needs. Understand customers’ challenges and recommend solutions that align with their goals. Build and nurture relationships with prospects to convert them into paying customers. ...

Monzo can change that by building simple, powerful collaboration tools for the businesses that need them most. You’ll set the vision, craft a customer‐obsessed strategy, and create the execution engine that turns ambition into reality. We’re looking for someone who pairs exceptional product taste with strong … world‐class outcomes. Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo’s goals and an exceptional customer experience. Communicate effectively: you get people inspired by the product vision and you share the right context with the right people at the right ...

real-time betting opportunities on live sporting events, as well as industry-leading features such as Live Streaming and Match Live, to enhance the customer experience. You will work with the team to develop and maintain features that enable users to gain valuable insights and to place bets during … front-end for various devices are paramount. You will have the opportunity to upskill in Golang with full training provided. Qualifications Experience with Golang or any related backend technology such as C#, .Net, Java, C++ or C. Ability to clearly communicate technical matters to people across different areas ...

years. Join us - and help us fulfil our mission to close the world's digital skills gap. What you'll bring to the table: Experience working in a customer facing (either internal or external) environment so that you understand the dynamics of supplier-client relationships. Prior experience in designing functional, user-focused digital customer experiences across various digital platforms. A deep understanding of a variety of delivery methodologies (especially Scrum and Kanban). An understanding of the need to be flexible - to tailor your approach depending on who you're working with ...

taking a platform-as-a-product approach, you will put scale, operational excellence, cost efficiency, security and reliability at the heart of the customer experience. You will collaborate across teams to interpret their requirements into platform features and manage stakeholders at all levels of seniority in the organisation. This … technical product management discipline and key processes across the product team. You will define what good platform product management looks like and promote a customer-first culture across engineering teams. We\'re looking for someone with domain expertise in platform infrastructure, PaaS, developer experience and platform operations. ...

fantastic opportunity to work on a large-scale ecommerce platform, delivering new features, improving performance and helping shape the future of the digital customer experience. Working alongside Product, UX and Engineering teams, you'll play a key role in building scalable, high-quality solutions that directly impact the online … customer journey. What You'll Be Doing Software Development Develop, enhance and maintain SAP Hybris (SAP Commerce Cloud) applications Deliver new features and enhancements across the ecommerce platform Troubleshoot, investigate and resolve technical issues Write clean, scalable and maintainable code Platform & Integrations Develop integrations between SAP Hybris and wider ...

Join a forward-thinking UK energy provider focused on sustainable solutions. We're looking for a Senior Product Designer to shape and enhance key customer experiences across digital journeys, designing clear, intuitive, high-quality interactions across web and mobile that help customers complete important tasks with ease and confidence. … hours/week), with a hybrid model (one day every two weeks in the London office). Key Responsibilities Own the design of customer-facing journeys from discovery through to final UI Translate complex service challenges into intuitive, accessible experiences Collaborate cross-functionally with product, research, content, engineering ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

senior decision-makers, delivering tailored data management and insight software solutions into Agri-food enterprises and driving profitable revenue growth while ensuring a seamless customer experience. This is currently offered as a fixed term contract to September 2027, but if sales targets are being met, a full-time position … including scoping, tendering conversations and delivery following a consultative sales approach. Achieve defined sales targets and build sustainable pipeline coverage for long term success. Customer Relationship Management Build and maintain trusted relationships with decision-makers and stakeholders, including C suite executives. Understand customer business models, risk environments, commercial ...

project life cycle, including on-boarding, training and auditing of implementation of defined construction management procedures.Manage a team of across CSA, MEP, ICT & Systems, Cx and Construction Transition Management, ensuring planned and structured Cx and QA/QC input and support to the project at key project intervals and milestones.Provide … working with programme managers and OFCI manager to ensure a right first-time mentality.Define and implement, in co-ordination with the Quality and CX teams, Contractor and Supplier on-boarding and training that ensures pre-start alignment and awareness of execution standards and GC deliverables through the execution cycle ...

drive sales and partnerships across the EMEA region. You will align regional go-to-market efforts with the global strategy, working closely with Customer Success, Marketing, and Operations to ensure a seamless customer experience. You will shape the regional strategy, build and mentor high-performing teams, and represent … company in key customer and industry engagements while leveraging market insights to influence global direction. #J-18808-Ljbffr ...

currently supporting a major technology transformation programme and are looking for a CIAM Software Engineer to help deliver secure, scalable, and seamless customer identity experiences. This is an opportunity to join a growing team focused on modernising authentication and authorisation services, creating a unified platform that simplifies how customers … services. Working closely with Engineers, Architects, Security teams, and Product stakeholders, you'll play a key role in designing, implementing, and supporting modern Customer Identity and Access Management solutions while helping drive engineering best practices across the organisation Responsibilities Design, develop, and maintain authentication and authorisation services, including login ...

platform that powers AI-driven automation across the insurance life cycle, building resilient services that reduce manual effort, improve operational visibility, and create exceptional customer experiences. Your Mission Design and build the Back End platform that automates insurance operations, allowing thousands of customer interactions and internal workflows … complexity into scalable software. Shape technical direction, influence engineering standards, and contribute to architectural decisions. We're particularly interested in engineers who have: Extensive experience building scalable Back End applications in production. Strong knowledge of APIs, distributed systems, databases, messaging, and asynchronous architectures. Experience designing systems that ...

partner solutions into Odaseva offerings. Internal Coordination: Work closely with internal stakeholders—including sales, marketing, product, and services—to ensure a seamless partner and customer experience. Implementation Oversight: Collaborate with Odaseva’s expert services team to ensure successful and consistent partner-led implementations. Market Relevance: Bring a deep understanding … local market dynamics and customer challenges to guide strategic initiatives. What you will bring 5+ years of business development or partner management experience in a technical environment, with at least 2 years in the Salesforce ecosystem. Demonstrated success working with GSIs and RSIs to drive pipeline and revenue. ...

concepts in a clear and meaningful way to those who may not be familiar with them. Expert handling of DSARs. Excellent understanding and practical experience of the principles/issues involved in Data Protection and compliance with UK GDPR legislation and the expectations of the ICO. Excellent understanding … with excellent attention to detail. Awareness of Information Security principles and requirements for ISO27001 compliance would be valuable. Any knowledge of the FCA or experience in the financial services industry would be valuable. Why you’ll love it here Don’t feel like you meet all of our hiring ...

Octopus Energy is all about clean, green energy with transparent pricing and a relentless commitment to customer experience. Key Responsibilities Technical Leadership Lead the design, development, and deployment of production-grade agentic workflows and multi-model architectures Stay across the latest advancements in AI and machine learning to ensure … Oversee the planning, execution, and delivery of strategic AI projects Ensure the foundations of our AI solutions are robust Requirements Hands-on GenAI builder Experience moving GenAI from proof-of-concept to scaled, production-grade systems that drive measurable impact A deep technical understanding of the problems being solved ...

healthcare, social care, education, and oncology systems. You will bring clarity, structure, and direction, ensuring consistent ways of working and a strong focus on customer experience. You will balance operational excellence with service strategy, owning performance against key metrics and leading improvements that have lasting impact. Lead multi-disciplinary … support teams, building a culture of accountability, collaboration, and continuous improvement Own service performance including SLAs, response and resolution times, customer satisfaction, and backlog health Strengthen incident, problem, and change management processes Work closely with Product, Engineering, and Customer Success to resolve issues and prevent recurrence Drive improvements ...

active sales pipeline and accurately update CRM systems. Identify opportunities to maximise business within existing accounts. Represent the business professionally while delivering excellent customer service. Work collaboratively with internal departments to ensure a smooth customer experience. Achieve agreed sales targets and contribute to the continued growth … communication and negotiation skills. Self-motivated with the ability to manage your own workload and diary. Comfortable working independently in a field-based role. Experience using CRM systems. Full UK driving licence. What's on Offer 38,000 basic salary. Uncapped commission structure (OTE 50,000+). Company vehicle. ...

Anaplan Inc is seeking a Customer Success Director for the UKI to lead their Customer Success team and enhance customer experiences. This pivotal role involves managing a portfolio of customers, driving their success, and ensuring adoption of the Anaplan Platform. The ideal candidate will possess strong leadership … skills, business acumen, and a track record in managing enterprise customer services. The role requires travel across the region to connect with customers effectively. #J-18808-Ljbffr ...

internal technical specialists and senior decision-makers, you'll identify opportunities to introduce additional services, deliver tailored solutions, and ensure clients receive an exceptional customer experience. Key Responsibilities Manage and develop a portfolio of existing business accounts. Build long-lasting relationships with key stakeholders and decision-makers. Identify upselling … cross-selling opportunities across the technology portfolio. Conduct regular account reviews to understand customer objectives and future requirements. Collaborate with technical and delivery teams to provide tailored IT solutions. Negotiate renewals, proposals, and commercial agreements. Consistently achieve and exceed sales and revenue targets. About You Previous experience ...

market leader in its space and is investing heavily in its product and marketing functions. With ambitious plans for gamification, personalisation, and AI-driven customer experiences, this is an exciting time to join. The Role The company is looking for a Product Manager to own the execution … success criteria, and KPIs for each initiative Contribute insight and recommendations to roadmap planning Requirements 5+ years delivering digital product initiatives end-to-end Experience running A/B tests and using data to drive decisions Data fluency: comfortable with funnels, cohorts, and SQL-backed dashboards (BigQuery, Metabase ...