476 to 500 of 987 Customer Insight Jobs in the UK

Head of Product Analytics & Modelling - AI-Driven Growth

Location
City of Westminster, England, United Kingdom
experiences. We are seeking a commercially minded analytics leader to head our Product Analytics function, partnering with Product leadership to influence strategy and drive customer engagement across direct-to-consumer products. You will own the Product Analytics roadmap, develop predictive models, and lead a high-performing team, embedding customer insight throughout the lifecycle from #J-18808-Ljbffr ...

Staff Product Designer

Location
Greater London, England, United Kingdom
help define the design practice as the team grows. What you’ll do Own product design end to end, from an ambiguous problem and customer insight to a shipped experience Build a deep understanding of SEO, AEO and GEO workflows, then turn that complexity into simple mental models … shaping scope, resolving trade‐offs and staying accountable after launch Design information‐rich workflows, dashboards and agentic interactions that help customers move confidently from insight to action Produce high‐quality interaction and visual design, with strong hierarchy, states, responsive behaviour and attention to the details that make a product ...

Senior Business Analyst - Security & Intelligence

Location
Greater London, England, United Kingdom
diverse set of clients – from IT and digital teams to executive leadership – to shape impactful solutions. Define and document business and functional requirements, customer journeys, service blueprints, and prototypes. Drive improvements in operational efficiency and client experience through insight‐driven design thinking. Ensure seamless collaboration between business … tools, and best practices. Skills Required Experience in a senior‐level Business Analyst role, leading complex projects or workstreams. Strong understanding and application of customer insight and design thinking principles. Familiarity with project management methodologies such as PRINCE2 and Agile (certifications desirable). Deep knowledge of product delivery ...

Data Consultant

Location
City Of London, England, United Kingdom
analytics consultancy that partners with a diverse portfolio of well‐known brands to solve business challenges through data. Their work spans marketing analytics, customer insight, measurement, reporting, data governance, and digital analytics. With a growing client base and strong project pipeline, they offer a collaborative environment where consultants … highly flexible, autonomous, and focused on delivering measurable commercial impact. The Role As a Data Consultant, you will support clients with analytics, reporting, and insight generation, helping them understand performance and make data‐driven decisions. Responsibilities include: Building and maintaining dashboards in Looker Studio and other reporting tools. Analysing ...

Data Consultant

Location
Slough, England, United Kingdom
analytics consultancy that partners with a diverse portfolio of well‐known brands to solve business challenges through data. Their work spans marketing analytics, customer insight, measurement, reporting, data governance, and digital analytics. With a growing client base and strong project pipeline, they offer a collaborative environment where consultants … highly flexible, autonomous, and focused on delivering measurable commercial impact. The Role As a Data Consultant, you will support clients with analytics, reporting, and insight generation, helping them understand performance and make data‐driven decisions. Responsibilities include: Building and maintaining dashboards in Looker Studio and other reporting tools. Analysing ...

Customer Support Manager - FTC 1 year contract

Location
Greater London, England, United Kingdom
deliver these services within the NHS in the future Our team members stay with us for an average of 4.3 years The Role: Customer Support Manager We’re seeking a Customer Service Manager to lead our frontline support function and ensure consistently excellent service. The role combines people … strong operational focus: managing performance and ways of working, while identifying improvements and solving problems as they arise. While the immediate focus is on Customer Support, there is scope for the role to evolve as the team and wider business develop. With responsibility across NHS contracts, B2C customers ...

Remote Customer Lifecycle Marketing Manager

Hiring Organisation
PubNub
Location
Remote, UK
across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

Remote Customer Lifecycle Marketing Manager

Location
Wickford, Essex, United Kingdom
across 15+ data centers. Backed by 130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

Remote Customer Lifecycle Marketing Manager

Hiring Organisation
PubNub
Location
Bedworth, Warwickshire, UK
across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

Remote Customer Lifecycle Marketing Manager

Hiring Organisation
PubNub
Location
Collingham, Nottinghamshire, UK
across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

Remote Customer Lifecycle Marketing Manager

Hiring Organisation
PubNub
Location
Perth, Perth & Kinross, UK
across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

Remote Customer Lifecycle Marketing Manager

Hiring Organisation
PubNub
Location
Dalkeith, Midlothian, UK
across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

Remote Customer Lifecycle Marketing Manager

Hiring Organisation
PubNub
Location
Keighley, West Yorkshire, UK
across 15+ data centers. Backed by $130M in funding, we're shaping the future of how the world connects. About the Role At PubNub, customer growth is a key part of our go-to-market strategy. As our Customer Lifecycle Marketing Manager, you'll own the marketing programs … more of our platform, realize greater value, expand their usage, and stay engaged throughout their journey. You'll lead lifecycle marketing initiatives focused on customer health, retention, expansion, and re-engagement, working closely with Customer Success, Account Managers, and our Go-to-Market Engineering (GTME) team. Success ...

Ecommerce Trading Manager

Location
Liverpool, England, United Kingdom
campaigns and product launches to SEO, UX and platform functionality. You'll use data and instinct in equal measure to spot opportunities across every customer touchpoint, working closely with Marketing, Product, Creative, Operations and Customer Service to keep the channels moving at the pace the business does. About … fundamentals well enough to make minor fixes and brief bigger builds Owning integrations between Shopify and third-party platforms, keeping product, inventory and customer data flowing correctly Driving the ecommerce trading plan - promotions, launches, pricing and seasonal moments - and reporting on revenue, conversion, AOV and traffic Taking ownership ...

Qualification Development Lead

Location
Manchester, England, United Kingdom
Senior Qualification Development Manager, you'll play an important role in developing and accrediting future digital qualifications, bringing together policy requirements, educational expertise and customer insight to create qualifications that support teachers and learners. Working at the intersection of education, assessment, product development and regulation, you'll collaborate … with subject experts, Associates and specialist colleagues to develop digital qualifications that meet regulatory requirements, reflect customer needs and support positive outcomes for learners. Whether your experience comes from digital qualification development, assessment, curriculum leadership, educational publishing or another education-focused environment, we'd love to hear how your ...

Product Manager, Customer Service Platform

Location
Greater London, England, United Kingdom
retention, and monetization strategies that help users unlock the full value of Spotify while enabling the business to scale efficiently and responsibly. Spotify's Customer Service Platform powers interactions between our users and support teams. As a Product Manager, you will shape the tools, channels, and foundational APIs that … automation within advisor workflows and channel routing to improve speed, accuracy, and the advisor experience. Collaborate with engineering, design, data science, and customer service operations to build scalable capabilities that serve both advisors and users. Define meaningful success metrics, run experiments, and use data and customer insights ...

Business Analyst

Location
Elmdon Heath, England, United Kingdom
move to a net-zero future and to positively impact the end-consumer. About the Role: Independently elicit, analyse and document business and customer problems, needs, constraints and desired outcomes, working with the (Technical) Product Manager and Product Owners and other stakeholders. Facilitate discussions with stakeholders and delivery teams … develops. Support backlog refinement and prioritisation, helping to break larger requirements into smaller, manageable pieces of work that can deliver value incrementally. Use data, customer insight and feedback to support decision-making and assess whether delivered solutions are meeting the intended need. Develop an understanding of product strategy ...

Senior Tech Product Manager - Data

Location
Greater London, England, United Kingdom
Tech & Digital Product Operating Model, working together with the Engineering Lead to drive product success. This role focuses on understanding business and customer needs, defining product vision and ensuring the delivery of data and software products that align with strategic business goals. Product Managers are responsible for defining … their engineering counterparts focus on the how and when. Together, they ensure the team delivers valuable, high-quality solutions that meet both business and customer needs. Data Product Managers typically work with a cross-functional team and work closely with key stakeholders, including engineers, product development teams and other ...

Product Manager

Location
Newcastle upon Tyne, England, United Kingdom
source effectively, stock efficiently, sell profitably and service competitively Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn … technology can improve the way we work and help our customers which is always supported by strong human insight and communication. Are you ready to drive the future of AutoCat? We are looking for a dynamic and innovative Associate Product Manager to shape our newly-launched AutoCat v10. Built ...

Customer Success Manager, HealthTech SaaS

Location
Greater London, England, United Kingdom
measurable outcomes. Run onboarding, training and quarterly reviews with clinical and operational stakeholders. Protect renewals and surface expansion opportunities within existing accounts. Turn frontline customer insight into product and roadmap input. What we are looking for Customer success or account management experience in SaaS, ideally health … operational stakeholders alike. Based within reach of London for hybrid working. Package £65,000 to £75,000 base, plus bonus. Hybrid in London with customer travel across the UK. #J-18808-Ljbffr ...

Enterprise Account Executive EMEA

Location
England, United Kingdom
first architecture that allows seamless integration into partners' existing stacks. Multi-tier deployment capability means the platform scales cleanly whether a customer is managing billing for a handful of vendors or orchestrating complex, multi-level partner hierarchies. That capability has translated into real scale: the platform is trusted … Recognised for the second consecutive year by Canalys in the Channel Ecosystem Landscape G2 High Performer (EMEA Regional Grid), 4.5/5 customer satisfaction score Certified Best Place to Work 2024 in their category 90% remote workforce with a genuine, structured investment in personal development: individual learning budgets, mentorship ...

Product Manager (Finance)

Location
Ruddington, England, United Kingdom
lasting difference in your career, your team, and your impact. You are a true Product Manager who owns discovery end to end, from identifying customer problems through to shaping a clear proposition and roadmap. You are comfortable running interviews, testing assumptions, and synthesising insights into focused problem statements that … work begins - setting measurable outcomes and holding yourself accountable for them. When you talk about your work, you talk about what changed for the customer or the business, not just what you shipped. Output is a by product - outcome is the goal. You are comfortable working in ambiguity ...

Product Director

Hiring Organisation
Systems Engineering & Assessment
Location
Radstock, Somerset, UK
Employment Type
Full-time
core business function across SEA. This critical role, reporting to the Managing Director and a member of the SLT, will help ensure that customer needs, market opportunities and business priorities are connected through a clear product strategy, robust product roadmaps and effective product lifecycle management. The introduction of this … doing You'll own and drive SEA's product vision, strategy, roadmaps, portfolio governance, and lifecycle decisions from introduction through to retirementYou'll use customer insight, market research, competitor analysis, and stakeholder input to shape product concepts, positioning, go-to-market plans, and business casesYou'll lead product ...

Product Director

Location
West of England, England, United Kingdom
core business function across SEA. This critical role, reporting to the Managing Director and a member of the SLT, will help ensure that customer needs, market opportunities and business priorities are connected through a clear product strategy, robust product roadmaps and effective product lifecycle management. The introduction of this … drive SEA’s product vision, strategy, roadmaps, portfolio governance, and lifecycle decisions from introduction through to retirement You’ll use customer insight, market research, competitor analysis, and stakeholder input to shape product concepts, positioning, go-to-market plans, and business cases You’ll lead product prioritisation, investment decisions ...

IT Service Management Analyst

Location
Milton Keynes, England, United Kingdom
verbal communication skills to bridge the gap between technical teams and non-technical stakeholders. Excellent analytical, problem-solving, data analysis and reporting skills. Customer service orientation: A focus on understanding and meeting the needs of internal and external customers. Process improvement mindset: Ability to identify inefficiencies and propose solutions … recognise a culture of initiative and innovation focused on adding value - give people space and praise for creativity. Effectively capture, utilise and share customer insight and views from a diverse range of stakeholders to ensure better policy and delivery. Spot warning signs of things going wrong and provide ...