926 to 950 of 1,054 Customer Insight Jobs in the UK

made up of domain specialists who sit at the frontier between software and users. They translate between product and user needs, and lead customer organisations through this powerful but unsettling transformation. As a founding member of the team, you will own one of our largest customers … challenges – you work proactively, quickly, and thrive under pressure Establish yourself as the trusted expert on your clients’ workflows and evolving product needs - bring customer insights to the product team and directly influence Tracelight’s roadmap Be a part of a generational change in how Consulting and Finance professionals ...

role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future. What you’ll do Privacy Governance: Develop, maintain … help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies. We believe your voice ...

capability within a well-established insights and research organisation. You'll play a key role in delivering social listening expertise, helping clients better understand customer behaviour and brand perception online. The Company They are an established insights and research consultancy with a long-standing reputation for helping organisations understand … they are investing in new capabilities across social listening and digital analytics. The Role and Deliverables Lead social listening projects using Brandwatch to uncover customer and brand insights. Analyse online conversations and sentiment to identify key behavioural trends. Deliver actionable insights to support client research and pre-launch initiatives. ...

Bottomline is seeking a Director, Customer Intelligence & AI to lead data-driven customer insights, predictive analytics, and intelligent automation across Revenue Management. You will build a unified Customer Intelligence Platform and partner with Sales, Product, Finance and Customer Success to unlock growth and retention opportunities. ...

Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing … most strategic enterprise customers. As an Account Executive at Salesforce, you will engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. You will build positive, trusted relationships with key stakeholders and C‐suite decision makers across your accounts, helping Building Societies transform ...

months to ensure you are not duplicating efforts.*Job CategorySalesJob Details****About Salesforce****Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … most strategic enterprise customers. As an Account Executive at Salesforce, you will engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. You will build positive, trusted relationships with key stakeholders and C-suite decision makers across your accounts, helping Building Societies transform ...

five years' experience working in enterprise architecture, helping shape technology strategy, target-state architecture and roadmaps within complex organisations. Translate business priorities and customer needs into technology capabilities that support transformation and deliver meaningful outcomes. Build trusted relationships with senior stakeholders and third-party partners, using influence, collaboration … technology decision making across large scale change initiatives. Take a pragmatic and collaborative approach, balancing long term vision with delivery realities, organisational priorities and customer needs. Experience in a customer facing environment is essential, and experience within financial services or another regulated sector would be beneficial. ...

helping customers maximise the value of Cloudflare’s platform. You will collaborate cross‐functionally with Sales, Support, Product, and Engineering to advocate for customer needs and influence our product roadmap. We are looking for a seasoned technologist who thrives on solving real‐world challenges and acting as a trusted … specifically Workers and Workers AI platforms. Lead architectural discussions, design sessions, and solution reviews to ensure the optimal application of Cloudflare’s offerings in customer environments. Diagnose complex technical issues and deliver effective, strategic solutions in close collaboration with support and product teams. Manage and navigate complex configurations, utilizing ...

make every digital experience relevant in the moment it happens. Following the merger of the two pioneers earlier this year, we unify experimentation, personalization, customer insights, commerce optimization, feature management, and customer engagement on a shared data foundation, with AI built into the core rather than bolted … about delivering top-notch digital experiences - we're committed to nurturing our team and their professional journeys. THE TEAM Team Name & Location: Mid Market Customer Success team, based in London. Team Composition: You will join a global Customer Success organization of 12 CSMs spread across the UK, India ...

region. Key Accountabilities Regional Strategy & Execution – Translate Broadcom's global vKS vision into actionable programs for EMEA, ensuring adoption goals, pipeline impact, and customer success metrics are achieved. Executive Customer Engagement – Represent Broadcom in strategic accounts across the region, influencing CIO/CTO-level roadmaps and positioning … Partner with regional account executives to drive technical validation, presales success, PS scoping, and smooth handoffs to delivery teams. Field‐to‐Product Feedback – Capture customer insights to influence vKS and VCF product direction, ensuring regional requirements and enterprise demands are represented. Team Leadership – Build, mentor, and inspire a regional ...

entrusted with overseeing the entire lifecycle of our NGS products, from conception through to launch and ongoing optimisation. Your role involves understanding market trends, customer needs, and competitive landscapes to develop and execute strategic product plans. Responsibilities Your duties will include: Conduct comprehensive market research and analysis to gather … voice of the customer, identifying key needs, pain points, and market trends Collaborate with cross‐functional teams to drive new product development (NPD) ideation, ensuring alignment with company goals and customer requirements Develop robust business cases for new product initiatives, including market opportunity assessment, financial projections, and risk ...

major retail organisation and lead the next phase of a strategic data and insights platform , providing brands and suppliers with valuable commercial and customer insights. This is a high-profile role sitting across Product, Data, Digital and Commercial teams , with responsibility for shaping the product roadmap, establishing effective governance … ambiguity and translating data and commercial requirements into clear product priorities. Key Responsibilities Own, refine and prioritise the product roadmap , balancing commercial value, customer needs, dependencies and technical feasibility. Translate retailer, supplier and brand requirements into clear outcomes, epics and success measures. Own and prioritise the product backlog, working ...

major retail organisation and lead the next phase of a strategic data and insights platform , providing brands and suppliers with valuable commercial and customer insights. This is a high-profile role sitting across Product, Data, Digital and Commercial teams , with responsibility for shaping the product roadmap, establishing effective governance … ambiguity and translating data and commercial requirements into clear product priorities. Key Responsibilities Own, refine and prioritise the product roadmap , balancing commercial value, customer needs, dependencies and technical feasibility. Translate retailer, supplier and brand requirements into clear outcomes, epics and success measures. Own and prioritise the product backlog, working ...

marketing campaigns for Managed IT and Cyber Security. That means generating qualified pipeline from new prospects in the SME market and from our existing customer base. This is a hands‐on senior role for someone who already knows how managed IT and cyber security are bought and sold. … Responsibilities Own the Managed IT and Cyber Security campaign plan and its delivery across email, digital, events and outbound, covering new business and existing customer growth. Build and run campaigns in our marketing automation platform (Dynamics 365 Customer Insights – Journeys), including segmentation, email journeys, nurture programmes and sales ...

extraction into a seamless, scalable, and intelligent billing platform. This is a mission-critical role where you will directly shape our commercial strategy, enhance customer trust, and build a key pillar of our competitive advantage. What You’ll Do Own the vision, strategy, and roadmap for our Spend ecosystem … Drive high-velocity execution with a world class team of making bold, fast bets informed customer feedback, data, market research, and deep intuition for how AI can reshape how teams operate Use customer insights with technical possibilities, crafting intuitive user experiences that simplify the user experience Help millions ...

global scale. We lead the compose, planning, and delivery of tailored Splunk solutions—including SIEM, SOAR, and AI-driven security operations—that address critical customer security needs. We partner with senior customer leaders to guide security adoption journeys, optimize threat detection and response, and ensure solutions deliver measurable … maximize technology investments. AI-Driven Security: Apply sophisticated AI and automation tools to optimize security operations, automate incident response, and improve detection efficacy. Customer Management: Develop and maintain high-value relationships, ensuring technical alignment with customer security objectives. Documentation Excellence: Define and implement documentation standards for sophisticated security ...

global scale. We lead the compose, planning, and delivery of tailored Splunk solutions—including SIEM, SOAR, and AI-driven security operations—that address critical customer security needs. We partner with senior customer leaders to guide security adoption journeys, optimize threat detection and response, and ensure solutions deliver measurable … maximize technology investments. AI-Driven Security: Apply sophisticated AI and automation tools to optimize security operations, automate incident response, and improve detection efficacy. Customer Management: Develop and maintain high-value relationships, ensuring technical alignment with customer security objectives. Documentation Excellence: Define and implement documentation standards for sophisticated security ...

extraction—into a seamless, scalable, and intelligent billing platform. This is a mission‐critical role where you will directly shape our commercial strategy, enhance customer trust, and build a key pillar of our competitive advantage. What You’ll Do Own the vision, strategy, and roadmap for our Spend ecosystem … Drive high‐velocity execution with a world class team of making bold, fast bets informed customer feedback, data, market research, and deep intuition for how AI can reshape how teams operate Use customer insights with technical possibilities, crafting intuitive user experiences that simplify the user experience Help millions ...

through testing, analysis and optimisation. Core Responsibilities for this CRO Analyst Implement and develop an ongoing CRO programme to improve website conversion performance. Analyse customer behaviour using heatmaps, user recordings, funnel analysis and other research tools. Identify testing opportunities and present recommendations to Design and Digital teams. Prioritise … initiatives using customer insights, analytics and commercial objectives. Coordinate A/B testing programmes from planning through to implementation and reporting. Collaborate with Product and Development teams on more complex optimisation projects. Core Experience for this CRO Analyst Role Previous experience within a CRO, eCommerce, Digital Analytics ...

integrations. This is your chance to make a real impact in a fast-growing fintech, working with talented teams to deliver secure, scalable, and customer-centric banking experiences. Key ResponsibilitiesOwn the end-to-end product vision for Business Accounts, delivering a world-class banking experience for SMEs and sole … controls. Drive development of new capabilities including local IBANs, multi-currency accounts, cash management tools, and integrations with accounting, payments, and credit products. Leverage customer insights and data to prioritise opportunities that increase engagement, deposits, activation, and usage. Collaborate cross-functionally with Engineering, Design, Operations, Compliance, Risk, and Customer ...

strong stakeholder management skills, and a mindset focused on effective and measurable marketing initiatives. Key Duties and Responsibilities: Partner the operational units through a customer and market-oriented approach. Align marketing initiatives with business priorities, revenue targets, and market expansion plans. Offer comprehensive advice on all marketing activities, develop … implement strategic marketing plans tailored to the regional business needs. Leverage market data, customer insights, and competitive intelligence to provide regional insights for the regional product marketing strategies, positioning, messaging, and go-to-market plans for Industry & Infrastructure services and solutions. Actively provide regional (customer) insights ...

stakeholders in pre‐sales technical conversations and long‐term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end‐user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli. Provide product feedback to the engineering team … contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. ...

stakeholders in pre‐sales technical conversations and long‐term relationship management. Design, develop, and oversee solutions to ensure successful deployment of Kosli, meeting customer control and audit requirements. Develop end‐user documentation, tutorials, blog posts, and videos explaining the capabilities of Kosli. Provide product feedback to the engineering team … contributing to the product roadmap with customer insights. Help shape Kosli’s service offerings, including training and onboarding programs for new customers. Support marketing efforts through content creation, including blog posts, webinars, and live events. Collaborate in the Sales and Field Services Team to deliver exceptional customer service. ...

Software Support team to accommodate 24/7 coverage and is looking for a talented Application Support Analyst to be part of our Technical Customer Experience team within our London, UK office. You will gain satisfaction knowing that you are utilizing your communication skills as well as your interpersonal … shift of Tuesday‐Saturday, 5:00 AM -2:00 PM Consistently named a Top Workplace , we have a long‐standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable. FinScan®, one of our most recognized products, is used by our clients in over 60 countries ...

refining delivery pipelines. Human-Centered Product Discovery Embed and reinforce a human‐centered approach, obsessing over consumer needs to reimagine digital interactions. Translate deep customer research, analytics, and user testing into actionable product backlogs and design solutions. Define robust success metrics and customer‐driven acceptance criteria to measure … APIs, data pipelines) and an ability to collaborate effectively with software engineers to unleash delivery. Data‐Driven & Commercial Mindset: Demonstrated success using quantitative metrics, customer insights, and commercial thinking to guide roadmap prioritization. Influential Communication: Exceptional communication and partnership skills, with the ability to build trust, challenge status ...