951 to 975 of 1,054 Customer Insight Jobs in the UK

refining delivery pipelines. Human-Centered Product Discovery Embed and reinforce a human‐centered approach, obsessing over consumer needs to reimagine digital interactions. Translate deep customer research, analytics, and user testing into actionable product backlogs and design solutions. Define robust success metrics and customer‐driven acceptance criteria to measure … APIs, data pipelines) and an ability to collaborate effectively with software engineers to unleash delivery. Data‐Driven & Commercial Mindset: Demonstrated success using quantitative metrics, customer insights, and commercial thinking to guide roadmap prioritization. Influential Communication: Exceptional communication and partnership skills, with the ability to build trust, challenge status ...

product we sell is semi-custom. That is a strength commercially – and a bottleneck in delivery. Our Delivery Managers are excellent at taking a customer from signature to live, but the technical edge cases inherent in a semi-custom build – a tagging model that won't behave, an integration … Implementation Manager with an engineering title. Not the owner of a personal portfolio of accounts. Not a project manager – Delivery Managers keep owning the customer relationship and timeline. Not a Product or Engineering function – you live and are measured inside Delivery. What you'll do Unblock the Delivery team ...

Designer will play a critical role in understanding user needs, conducting research, facilitating discovery workshops, and designing intuitive, user-centred experiences that enhance usability, customer satisfaction, and product adoption across both platforms. This role requires close collaboration with Product Management, Engineering, Business Operations, and clients to define and deliver … innovative user experiences driven by customer insights and best-practice design principles. Details Location - London Hybrid - 3 days/week in office Duration - Initially 6 months Rate - £600/day Inside IR35 via Umbrella Key Responsibilities Financial services experience is a must Engage with customers, partners, and internal stakeholders ...

customers. As part of a growing European team, you'll also help shape Aurora's presence in key markets across the region. Your customer insights, market feedback, and competitive observations will influence go-to-market strategy, inform product direction, and help establish the playbook for continued growth in Europe. … negotiation, and close Build and maintain a healthy pipeline through outbound prospecting, inbound demand, and partner-sourced leads Conduct structured discovery conversations that connect customer challenges to measurable business outcome across sales efficiency, design accuracy, and regulatory compliance workflows Partner with Solutions Engineering to deliver tailored product demonstrations ...

Working closely with senior leadership and the Principal Product Manager, your team will set ambitious goals (OKRs), align strategies, and transform insights into innovative, customer-centric features. Your Impact As an experienced HR professional and product leader, your decisions will shape the success of our People First product suite … experience. From defining product vision to leading discovery and prioritisation, you’ll ensure we deliver features that meet real business needs - driving growth and customer satisfaction. Key Responsibilities Shape and execute product strategy and roadmap. Define problems, prioritise solutions, and manage trade-offs. Collaborate across teams on design, research ...

team that wants to make the world a better place Work for a company built on an inspirational, sustainable business culture Help shape the customer experience for the UK market while working with innovative EV charging technology Contribute to a growing knowledge base and directly influence improvements to products … Build strong knowledge of Easee products, systems and support processes. Establish trusted relationships with UK installers, partners and end users. Deliver timely, accurate and customer-focused support and ensure that inquiries are followed through to resolution. Balancing technical troubleshooting, customer expectations and efficient case handling across multiple channels. ...

. As a digital experience partner within Infosys Nova Holdings , Blue Acorn iCi helps leading global brands design, build, and optimize the future of customer engagement. We specialize in Adobe Experience Cloud , delivering connected commerce and content solutions that drive measurable results. Now, as we expand our European footprint … business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results. Specializing in the Adobe Experience Cloud, we provide ...

delivery of the AWS cloud platforms. This pivotal role bridges business strategy with technical execution, ensuring cloud platform capabilities align with organisational goals and customer needs. You will drive a product mentality to the platform and be able to demonstrate high empathy and understanding of user needs and translating … Multi-Platform Leadership Strategy and Vision Define and communicate the product vision and strategy for cloud-based platform services, aligning with business objectives and customer insights. Lead product discovery, research, and roadmap development to support scalability, security, and integration across platforms. Cross-Platform Performance Optimisation Own and manage complex ...

vision, strategy, and execution for a product that is fundamental to our global growth and our promise of radical efficiency. You will turn deep customer insights and complex technical challenges into an elegant, scalable integration platform that delights finance leaders and becomes a key driver of our competitive advantage. … Oracle NetSuite, Microsoft BC or F&O.A Sharp Eye for UX: You understand what makes a great user experience and have experience creating customer-facing products that are intuitive and impactful. SaaS-Savvy: Comfortable working on B2B platforms and collaborating with finance stakeholders, especially in areas like finance ...

This position is an individual contributor role reporting to the Director, Platform Product Marketing. ResponsibilityLead the creation of differentiated positioning, high-impact messaging, and customer-facing content that establishes Docusign's digital signature and identity verification solutions as the premier global standard for agreement security, trust, and complianceDrive … data-driven feedback loops and tracking frameworks to measure user adoption of identity verification and digital signature features, using those insights to continuously optimize customer onboarding journeys and expand feature utilization Own the overarching trust, security, and global compliance narrative for the Docusign IAM platform; create high-impact value ...

control functions. Product Development Lifecycle: Own product development lifecycle, from concept to launch, ensuring efficient processes, on-time delivery, and alignment with E2E customer expectations and experience. – working with product owners to drive change objectives. Deliver Product Goals and Performance: Deliver clear objectives and key outcomes to steer … insights, regularly assessing progress against objectives and adjusting the strategies as needed to optimise outcomes and maximise value for both business and customer. Customer‐Centric Focus: Drive a customer -first approach across the product vision, ensuring customer insights, feedback, behaviours, and pain points are at the core ...

Fantastic opportunity for a highly analytical and consultative CSM who enjoys driving actionable insights with enterprise brands. The Company Highly sophisticated machine learning customer insights and automation Backed by $100m+ in funding 2 out of 3 managers promoted from within Trusted by global leaders in eCommerce & gaming Offices … data centric and product focussed Platform training, guidance and advice to clients to ensure optimum utilisation of the platform Ensure Enterprise customers understand their customer data and drive actionable insights Desired Skills & Experience Enterprise Customer Success within B2B SaaS Highly analytical, comfortable presenting data insights High touch consultative ...

VWFS UK is seeking a Speech Analytics Manager to lead the Genesys analytics capability, turning customer interactions into actionable insights. You will help identify risks, reduce friction, and improve customer journeys across multiple VWFS teams. The role requires strategic thinking, governance discipline, and strong collaboration with Compliance, Audit ...

behaviours and what keeps them coming back. You will sit in the Data & Analytics team and partner with Loyalty, CRM and Marketing to analyse customer, transactional and marketing data and uncover insights that shape what we do next. You’ll build reporting and dashboards with Power BI, develop customer ...

trust level coupling that with internal CRM and financial data to make strategic commercial decisions Optimising the sales performance and profitability of brands via customer insights/intelligence to generate key recommendations amongst strategic discussions Providing partnering support to their wider global teams as part of ongoing global projects … products, including input to the generation of 5-year forecasts for strategic planning purposes from a regional standpoint Develop and present local/regional insight plans including market research and wider commercial analytics #J-18808-Ljbffr ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … strategies that align Colt's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across Colt's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across global ...

develop a team of Account Executives selling SaaS solutions across the UK and US. Own and deliver monthly new business revenue targets. Join customer demos, presentations and commercial negotiations to help close strategic opportunities. Coach reps through live deals using call reviews, pipeline analysis and structured feedback. Drive forecasting … cycle. Recruit, onboard and develop new Account Executives as the team grows. Leverage AI tools to improve sales productivity, coaching and prospecting. Partner with Customer Success, Marketing and Product to share customer insights and improve commercial performance. About You You'll bring: Proven experience leading a SaaS sales ...

develop a team of Account Executives selling SaaS solutions across the UK and US. Own and deliver monthly new business revenue targets. Join customer demos, presentations and commercial negotiations to help close strategic opportunities. Coach reps through live deals using call reviews, pipeline analysis and structured feedback. Drive forecasting … cycle. Recruit, onboard and develop new Account Executives as the team grows. Leverage AI tools to improve sales productivity, coaching and prospecting. Partner with Customer Success, Marketing and Product to share customer insights and improve commercial performance. About You You'll bring: Proven experience leading a SaaS sales ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … that align our client's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across our client's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across ...

underlying infrastructure. Why we need this role As a Global Enterprise Account Executive, you will be responsible for driving growth and strategic customer engagement across a portfolio of 6-8 large multinational enterprise customers. Operating as the executive owner of these relationships, you will develop and execute global account … that align our client's solutions with customers' international business priorities. This is a growth-focused role with responsibility for achieving revenue targets through customer retention, cross-sell and upsell opportunities across our client's full portfolio. Success requires building trusted relationships with senior stakeholders, identifying new opportunities across ...

engineering team. This is an engineering-first role: FDEs are the technical owners who take the Encord platform into our most strategic and advanced customer environments, working directly with clients' engineering teams to identify problems and design, build, and ship the solutions that solve them. As an early member … customers, in a role that combines hands‐on engineering with direct client ownership. You’ll do tough system design calls under real customer load, and customers will trust you to get their hardest integration and workflow problems actually solved. You’ll operate autonomously, defining your own path ...

engineering team. This is an engineering-first role: FDSEs are the technical owners who take the Encord platform into our most strategic and advanced customer environments, working directly with clients' engineering teams to identify problems and design, build, and ship the solutions that solve them. As an early member … customers, in a role that combines hands-on engineering with direct client ownership. You'll do tough system design calls under real customer load, and customers will trust you to get their hardest integration and workflow problems actually solved. You'll operate autonomously, defining your own path ...

Senior AWS Data Engineer on a 12-month fixed term contract and help build the data foundations behind the next generation of customer-facing analytics and AI products. This is a hands-on engineering role in a major cloud data platform programme, where youll help turn operational, telematics, customer … managed services, lakehouse architecture, Data Mesh principles and governance-by-design patterns to create data that is reliable, discoverable, secure and ready for real customer impact. If you enjoy building robust data platforms, solving complex integration problems and shaping how data enables better products, this is an opportunity ...

Senior AWS Data Engineer on a 12-month fixed term contract and help build the data foundations behind the next generation of customer-facing analytics and AI products. This is a hands-on engineering role in a major cloud data platform programme, where youll help turn operational, telematics, customer … managed services, lakehouse architecture, Data Mesh principles and governance-by-design patterns to create data that is reliable, discoverable, secure and ready for real customer impact. If you enjoy building robust data platforms, solving complex integration problems and shaping how data enables better products, this is an opportunity ...

experience. You demonstrate fluency with search measurement and know how to actually move it. You show strong product judgment, backed by data literacy and customer insight. You work backwards from the customer problem, and you can weigh that against the most urgent business problems at the same time ...