176 to 200 of 367 Customer Retention Jobs in the UK

VP Sales - Central & Southern EMEA

Hiring Organisation
RWS
Location
United Kingdom
Salary
£ 70 K
revenue growth.Work closely with the marketing team to develop and execute marketing strategies that align with revenue objectives, ensuring a consistent brand message and customer engagement.Contribute data and market insights to refine marketing strategies, optimize lead generation, and enhance customer acquisition efforts and efficiency.Develop strategies to enhance customer satisfaction, retention, and upsell and cross-sell opportunities.Oversee the drive of successful onboarding, adoption and overall customer engagement to maximize customer lifetime value.Identify and cultivate strategic partnerships and alliances that can contribute to revenue growth and expand market reach.Negotiate and manage partnerships to drive revenue ...

Senior Oracle ERP Service Delivery Manager

Hiring Organisation
Version 1
Location
London, United Kingdom
Salary
£ 80 K
customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

Senior Oracle ERP Service Delivery Manager

Hiring Organisation
Version 1
Location
Belfast, Down, United Kingdom
Salary
£ 60 K
customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

Senior Oracle ERP Service Delivery Manager

Hiring Organisation
Version 1
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 70 K
customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

Senior Oracle ERP Service Delivery Manager

Hiring Organisation
Version 1
Location
Manchester, Greater Manchester, United Kingdom
Salary
£ 70 K
customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

Senior Oracle ERP Service Delivery Manager

Hiring Organisation
Version 1
Location
Birmingham, West Midlands (County), United Kingdom
Salary
£ 70 K
customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

Senior Oracle ERP Service Delivery Manager

Hiring Organisation
Version 1
Location
Newcastle Upon Tyne, Tyne and Wear, United Kingdom
Salary
£ 60 K
customers, you will be responsible for ensuring the successful delivery and ongoing management of Oracle Cloud services. You will act as the customer's advocate within Version 1, driving service excellence, operational performance, customer satisfaction, and business growth.This is a highly rewarding role offering the opportunity to work … SaaS applications.Act as the primary point of contact for customers, ensuring service commitments and business objectives are consistently achieved.Build and maintain strong relationships with customer stakeholders, becoming a trusted partner for Oracle Cloud service delivery and optimisation.Lead regular Service Review Meetings, presenting service performance, SLA achievements, risk management activities ...

Global CS Lead - Account Specialists

Hiring Organisation
Wise
Location
London, United Kingdom
Salary
£ 80 K
money.For everyone, everywhere.More about our mission and what we offer.Job DescriptionAbout the Role We're looking for an exceptional leader to drive world-class customer care for Wise's highest-value customers. In this role, you'll establish and lead a global support structure that delivers extreme operational excellence … ensuring consistent SLA adherence across all regions while meeting regulatory requirements. Success means balancing customer resolution, speed, retention, revenue growth, and product adoption—all while keeping the customer at the heart of every decision.Key ResponsibilitiesCommercial ExcellenceTransform service into a revenue engine through insight-led upsellsUse data ...

CRM Implementation Manager

Hiring Organisation
Blue Pelican Consulting Limited
Location
Welwyn Garden City, Hertfordshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. … Implementation & Journey Manager, youll oversee the build, testing and rollout of automated customer journeys within Zoho. Youll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works effectively across multiple brands, locations and customer touchpoints. This ...

Country Manager UK (m/f/d) AI-Powered Solar & Energy Platform

Hiring Organisation
Jobleads-UK
Location
United Kingdom
expansion, the company is strengthening its leadership presence in Europe and is seeking a Country Manager UK (m/f/d) to own customer outcomes, adoption, and long-term value creation across the region. You will work in close collaboration with the global executive team and contribute directly … wants to play a key role in scaling an innovative, AI-driven platform. Your duties and responsibilities will include: Define and execute a comprehensive Customer Success strategy for the UK and Europe, fully aligned with regional growth, revenue, and expansion objectives Build, lead, and scale a high-performing, remote ...

UK Country Leader - AI-Powered Solar Platform

Hiring Organisation
Jobleads-UK
Location
United Kingdom
expansion, the company is strengthening its leadership presence in Europe and is seeking a Country Manager UK (m/f/d) to own customer outcomes, adoption, and long-term value creation across the region. You will work in close collaboration with the global executive team and contribute directly … wants to play a key role in scaling an innovative, AI-driven platform. Your duties and responsibilities will include: Define and execute a comprehensive Customer Success strategy for the UK and Europe, fully aligned with regional growth, revenue, and expansion objectives Build, lead, and scale a high-performing, remote ...

Senior Customer Analyst

Hiring Organisation
Harnham
Location
City of London, London, United Kingdom
within a high-profile analytics function, you will help shape subscriber strategy across the EMEA region, delivering insights that directly influence commercial decision-making, customer growth, and retention. The Company They are a globally recognised entertainment and consumer subscription organisation with millions of customers across international markets. With continued … commercial, marketing, content, and regional stakeholders to solve complex business challenges. This role sits within a specialist Subscriber Growth Analytics team focused on understanding customer behaviour and accelerating growth across EMEA. The Role As a Senior Subscriber Growth Analyst, you will use data to understand customer acquisition, retention ...

PRODUCT MANAGER

Hiring Organisation
FreshtechIT
Location
London Area, United Kingdom
Manager to join a leading B2B SaaS company in the UK. As the Senior Product Manager, you will lead initiatives focused on product growth, customer adoption, platform engagement, and user experience improvements. You’ll collaborate closely with Engineering, Design, Sales, Customer Success, Marketing, and Data teams to deliver … impactful product enhancements and drive business outcomes. As the Senior Product Manager, you will be responsible for: Driving product growth, customer engagement, and retention across a rapidly scaling SaaS platform. Owning and optimising the customer journey, from onboarding and activation through to expansion and renewal. Identifying ...

Staff Product Manager – Enterprise Platform

Hiring Organisation
SoSafe Cyber Security Awareness
Location
London, United Kingdom
Salary
£ 70 K
provisioning and management, identity authentication, access governance, platform extensibility, and the demo infrastructure behind our go-to-market motion. These directly drive deal velocity, customer retention, and platform growth.This is a high-impact, commercial role at the intersection of product strategy, enterprise sales, and technical architecture … SoSafe.What You'll DoDefine and communicate the product vision and strategy for SoSafe's platform capabilities to enable exceptional onboarding and long-term customer success: user and identity management, authentication, access control, platform extensibility, and demo infrastructure.Own the roadmap for enterprise-critical features including SCIM-based user provisioning ...

Head of Client Relationships

Hiring Organisation
FNZ
Location
London, United Kingdom
Salary
£ 80 K
consistent, high-quality delivery of the FNZ platform services, alignment to FNZ’s go-to-market strategy, and achievement of financial, operational, regulatory and customer satisfaction outcomes. This includes ownership of portfolio P&L performance, revenue retention, growth pipeline, margin protection, cost-to-serve discipline and resolution … capacity, change priorities, service performance and operational risk are reviewed collectively and acted on with clear ownership, pace and discipline. Specific Role Responsibilities Portfolio & Customer Leadership Accountable for FNZ’s overall relationship, reputation and executive engagement across a defined portfolio of clients Sets and owns portfolio-level customer ...

Head of Client Relationships

Hiring Organisation
FNZ
Location
Edinburgh, Midlothian, United Kingdom
Salary
£ 70 K
consistent, high-quality delivery of the FNZ platform services, alignment to FNZ’s go-to-market strategy, and achievement of financial, operational, regulatory and customer satisfaction outcomes. This includes ownership of portfolio P&L performance, revenue retention, growth pipeline, margin protection, cost-to-serve discipline and resolution … capacity, change priorities, service performance and operational risk are reviewed collectively and acted on with clear ownership, pace and discipline. Specific Role Responsibilities Portfolio & Customer Leadership Accountable for FNZ’s overall relationship, reputation and executive engagement across a defined portfolio of clients Sets and owns portfolio-level customer ...

Head of Growth Marketing and Lifecycle (NYC or Berlin)

Hiring Organisation
LeapSome
Location
Lincoln, Lincolnshire, United Kingdom
Salary
£ 60 K
looking for the leader to continue to lead and scale the function accountable for Sales Accepted Opportunities (SAOs), qualified pipeline, and customer expansion revenue.We are looking for a strategic and hands-on marketing leaderbased in NYC who wants to build a modern, AI-augmented growth engine to unlock … close to the execution of our demand engine across North America and EMEA. You will bridge the gap between initial acquisition and long-term customer retention, ensuring our marketing tactics match our expanding vision as a comprehensive HR platform.What are your responsibilities Architect the AI-augmented Growth ...

Data Science Manager

Hiring Organisation
Deliveroo
Location
London, United Kingdom
Salary
£ 100 K
work across a range of consumer, product and commercial areas. Depending on the team you join, your work could focus on areas such as customer retention and loyalty, pricing and promotions, discovery and personalisation, or customer acquisition and engagement.Across all roles, you’ll lead and develop ...

Analytics Manager, Customer, CRM , Hybrid

Hiring Organisation
Sanderson Recruitment
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£550 - £600 per day
Analytics Manager - Customer & CRM Insights London (2 days onsite per month) | Primarily Remote £550-£600 per day (Umbrella) We're supporting a well-known retail business as they look to appoint an Analytics Manager to lead a high-performing customer analytics team and help drive data-led decision … organisation. This role offers the opportunity to manage a team of analysts while partnering with marketing, CRM, eCommerce and commercial stakeholders to turn customer data into meaningful business outcomes. What You'll Be Doing Lead and mentor a team of 4 analysts, supporting their development and delivery. Drive ...

Account Director - Programmatic & Ad Tech

Hiring Organisation
Artefact
Location
London, United Kingdom
Salary
£ 70 K
LikeMedia ActivationA confident and accountable media team.Clearer team ownership and reduced dependency on senior leadership.Improved quality and consistency of media strategy.Ad Tech ResellingStrong client retention and renewal rates.Sustainable revenue and gross-margin growth.Accurate account forecasting and effective commercial planning.Increased adoption of consultancy and additional services.Higher strategic maturity across ...

Senior Solutions Engineering Manager

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Lead the engineering design process for strategic Contract Logistics opportunities across EMEIA. Analyse customer operational data to develop innovative and commercially competitive logistics solutions. Design warehouse layouts, operational workflows, and material handling solutions. Produce conceptual layouts, process flow diagrams, warehouse profiles, labour models, and storage strategies. Develop resource models … operational costing to support pricing submissions. Prepare technical content for customer proposals, presentations, and solution documentation. Support commercial teams during customer presentations, workshops, and solution reviews. Ensure all proposed solutions align with customer requirements and Crane operational standards. Request for Proposal (RFP) Support Analyse customer operational ...

Solutions Architect - Sustainability

Hiring Organisation
Workiva
Location
London, United Kingdom
Salary
£ 80 K
services, performing detailed discovery sessions and creating robust sustainability reporting solution designs tailored to financial, risk, or operational reporting needs. Working cross-functionally across customer success, product development, and partner teams, you will deliver outstanding implementations across the EMEA region while protecting solution health, customer retention … drive change in business processes.Experience working at a consultant level within a professional services company or public accounting firm.Demonstrated ability to curate and maintain customer-first relationships with excellent verbal, written, and interpersonal communication skills.Working Conditions & Physical RequirementsReliable internet access for any period of time working remotely, outside ...

Digital Product Manager - Customer Loyalty

Hiring Organisation
17918
Location
Solihull, Warwickshire, United Kingdom
Product Manager - Loyalty - Retail Sector My global retail client is looking for an experienced Product Manager to sit within their Customer & Loyalty function . You will be focused on customer retention, loyalty, and lifetime value by improving how customer data is captured, connected, and activated ...

Business Development Manager (Compound Semiconductor)

Hiring Organisation
Oxford instruments
Location
Bristol, Gloucestershire, United Kingdom
Salary
£ 70 K
executive-level customers and global partnersYour ability to connect technology with business outcomes will directly influence revenue growth, market positioning, and long-term customer success.How You’ll Drive ImpactDrive Business Growth & Market ExpansionIdentify and capitalise on new opportunities within high-growth semiconductor segmentsDevelop and execute market entry strategies that … deliver measurable revenue impactBuild compelling business cases and strategic account plans for new customer acquisitionAnalyse market trends, competitive dynamics, and technology shifts to stay ahead of the curveBuild Strategic Partnerships & EcosystemsDevelop high-value relationships with OEMs, ODMs, chipset vendors, cloud providers, system integrators, and telecom operatorsLead and manage Joint ...

Community & Customer Marketing Specialist (Bókun)

Hiring Organisation
TripAdvisor
Location
London, United Kingdom
Salary
Confidential
operations and expand their reach. At Bókun, we are committed to delivering innovative solutions that empower our users to grow their businesses and enhance customer experiences.What You’ll Do:Bókun is seeking a highly skilled, hands-on Principal Customer & Community Marketing Specialist to join our growth team. Reporting … Senior Growth Marketing Manager, you will be the recognised expert and driver of our customer success, engagement, and referral strategies.You will roll up your sleeves to execute day-to-day community programs while simultaneously designing the long-term, scalable frameworks. As a unique cross-brand initiative, you will lead ...