176 to 200 of 494 Customer Retention Jobs in the UK

More on working at Sona here . About the Role We're looking for a Revenue Operations Manager to supercharge our Marketing, Sales, and Customer Success teams. You'll be the architect of efficiency, aligning teams, streamlining processes, and leveraging data to drive smarter decision-making. As the sole … strategy, implement best-in-class tools, and optimise revenue performance from the ground up. Your work will directly impact pipeline efficiency, revenue accountability, and customer retention, ensuring we scale seamlessly. If you love working cross-functionally, thrive on analytics, and enjoy tackling complex go-to-market challenges … this role is for you! Responsibilities Alignment Across Teams Ensure Marketing, Sales, and Customer Success share common goals (e.g., pipeline conversion, customer lifetime value). Improve collaboration and visibility across teams for seamless lead handoffs. Data & Insights Own and maintain a centralised data repository, integrating CRM (HubSpot), analytics More ❯

and make a lasting difference in your career, your team, and your impact. Your Career This is your opportunity to step into a strategic, customer-facing role where your experience in selling cloud-based solutions will shine. As a Senior Account Manager, you’ll be responsible for driving growth … in an ambitious and supportive environment. Your Team You’ll be a vital part of our Account Management team, collaborating with talented individuals across Customer Success, Technical, and Product teams to deliver innovative, value-driven solutions. Together, you’ll build and maintain strategic account plans and shared vision roadmaps … tailored to each customer’s unique needs. In this team-selling environment, your success is everyone’s success. Built on open communication, shared goals, and a commitment to delivering exceptional customer outcomes. Your Impact Your role will directly influence the success and satisfaction of MHR’s Scottish Public More ❯

enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services. AWS is … fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers; Enterprise support provides a designated technical account manager to the customer and provides entitlements such as architecture review, operations support to design, build, and operate cloud environments leveraging AWS best practices; and a designated Support … proposition. Through commercial innovation and controlled experiments, you will optimize support offerings, quantify their impact on AWS platform adoption, and develop initiatives to accelerate customer success. Additionally, you will work closely with sales teams, partners, and internal stakeholders to enable field teams, develop customer-facing collateral, and pilot More ❯

ready to do the most ambitious work of your career, join us. About the team The Marketing team at Airwallex drives brand awareness and customer engagement through innovative and strategic campaigns. We work to communicate the value of our financial solutions, attract new customers, and strengthen relationships with existing … What you'll do Reporting to the VP of Marketing, your role will be to operate a machine that can massively and efficiently grow customer acquisition and use scaled communication to improve our customers' lifecycle and product adoption. You will own a set of global levers, including Performance, Website … across Performance, SEO/Organic, and other global channels, managing domain specialists and agencies Develop and execute strategies to drive global nurturing, activation, and customer retention via email, in-product, and other scaled communication channels Elevate our Website into a true acquisition and conversion funnel Support ideation More ❯

Content Marketing, Digital Marketing, Analytics and more. Based in London, your strong business acumen, data-backed and strategic thinking, and deep understanding of the customer and market landscape will ensure strong delivery of B2B SaaS business growth. We are excited to hear from you! About the role In this … operates in. Deliver and execute against regional marketing strategies, accounting for language, key market channels, cultural norms, and TR product specifics. Deeply understand multiple customer segments required to support a multi-country strategy. Develop and direct marketing messaging, creative design, audience targeting, segmentation, and retargeting strategies to deliver effective … as a Leader in Gen AI, innovation and SaaS marketing. Partner with finance & analytics to define and track data and insights around acquisition and customer retention, consistently balancing both short and long-term results. Own and manage the European marketing budget, aligning investments to the overall European More ❯

of service offerings for increased account revenue and wallet share through the creation of new sales opportunities. YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients With primary focus on Financial Services and Manufacturing Used to working in … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitating the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further … relationships with a client – team up with account execs on accounts that will be added to your portfolio, leading account development activities with the customer as well as Partner teams, liaising with services teams to understand customer's business goals, project goals and success for effective cooperation Achieving More ❯

of service offerings for increased account revenue and wallet share through the creation of new sales opportunities. YOU ARE Experienced with consultative sales or customer management emphasizing account revenue growth working with Enterprise or large ISV clients With primary focus on Financial Services and Manufacturing Used to working in … communicate and persuasively deliver the value proposition for all of the services offered by SoftServe, empowered to present a clear rationale to gain the customer's agreement Facilitating the opportunity and proposal management activities: ask relevant questions, exhibit genuine curiosity, evaluate the level of interest, identify areas requiring further … relationships with a client – team up with account execs on accounts that will be added to your portfolio, leading account development activities with the customer as well as Partner teams, liaising with services teams to understand customer's business goals, project goals and success for effective cooperation Achieving More ❯

Agent in the thriving Technology & Telecoms industry based in Manchester. The successful candidate will be a proactive individual with a passion for sales and customer satisfaction. Client Details Our client is a renowned large organisation in the Technology & Telecoms industry. Known for their commitment to innovation, they are headquartered … in Manchester and have a diverse and inclusive team of professionals committed to driving the company's success. Description Achieve sales targets through customer retention & up-selling. Liaising with internal team to help assist the customer. Effectively fact find from the customer to better understand their … work well in a team environment Strong problem-solving skills and the ability to think on their feet Excellent knowledge of sales techniques and customer service practices A strong work ethic and a passion for sales Job Offer Free on-site parking Opportunity to be made perm Central office More ❯

key decision-makers at potential client companies, demonstrating a deep understanding of their business needs and positioning CLMi as a solution. Client Relationship Management Customer-Centric Sales: Build strong relationships with current and prospective clients by understanding their needs, pain points, and business objectives, and presenting tailored solutions. Value … Proposition: Articulate the value proposition of CLMi to different stakeholders, including C-suite executives, operations leaders, and IT teams. Customer Retention & Expansion: Work closely with the Client Success and Account Management teams to ensure client satisfaction and drive long-term engagement, retention, and upsell opportunities. … Achievement of sales targets and revenue growth goals for the CLMi product. Expansion of the sales pipeline through new lead generation and nurturing. Client retention and satisfaction, measured by renewals and upsell opportunities. Contribution to the improvement of sales processes and overall team performance. We believe we offer More ❯

secure, dynamic, and fine-grained control over access to their most sensitive resources. This focus on security has earned us an industry-leading 98% customer retention rate. Once a customer, forever a fan. That's our goal. When you work at StrongDM, you join a team … If this sounds like an environment where you'd thrive, read on. What you'll do Run a MEDDPIC-oriented sales process to navigate customer stakeholders and create consensus for our best-in-class solution Create and execute on a territory plan within a designated list of accounts, focused … generation Partner with internal resources (BDRs, SEs, CSM, Product and Leadership) to develop your territory and win deals Apply a strong focus on new customer acquisition plus the expansion of StrongDM in those accounts already in your territory Travel to customers and meet with customers both virtually and in More ❯

Leading our multi-disciplinary online team and overseeing the online and digital strategy, the successful candidate will work closely with our in-house marketing, customer service, IT, purchasing and finance teams and manage our external digital marketing agencies to drive growth and ensure our websites meet the needs of … reporting of ROI and future planned activity to key stakeholders. Driving the CRM strategy and devising initiatives which will increase repeat order rates and customer retention alongside management of existing subscription enrolment incentives. Working collaboratively with internal purchasing and marketing teams, and external suppliers, to ensure our … websites on the Magento 2 platform. Solid knowledge of the PPC, SEO, email and affiliate digital marketing channels. Analytically minded and able to use customer data to drive strategy across E-Commerce to achieve growth. Understanding of UX principles and best practices in an ecommerce environment. Experience in agile More ❯

and deploying advanced marketing measurement and analytics. As VP Marketing, your leadership will be instrumental in driving key business performance metrics, including ARR growth, customer retention, and market penetration. This is a unique opportunity to play a vital role in shaping the future success of an industry … Define a clear vision for marketing's role in driving commercial outcomes Articulate marketing's business value and expected ROI clearly Develop a comprehensive customer strategy: define target segments, revenue expectations, and desired behaviour changes Lead the development and consistent application of compelling brand positioning, messaging, and identity across … Generation Drive substantial pipeline growth via strategic, targeted, data-driven demand generation and account-based marketing strategies Lead digital channel optimization to significantly enhance customer engagement and conversion Implement marketing automation, lead tracking, and campaign management tools (HubSpot and other martech platforms) Planning & Process Establish rigorous, proactive marketing planning More ❯

our business, focusing on transforming journeys and technology through process, IT, and network changes. This transformation is underpinned by ServiceNow, which aims to improve customer and colleague experiences, support revenue growth, enhance customer retention, maintain cost competitiveness, ensure financial compliance, and evolve BT in line with … It involves recruiting ServiceNow expertise, establishing standards, and ensuring quality. The role offers a chance to drive tangible change through digitalization of internal and customer journeys, leveraging AI technology, and automating processes to provide high-speed, always-on services benefiting customers. What you'll be doing Defining the ServiceNow More ❯

and identify opportunities for growth within existing accounts. Key Responsibilities: Client Strategy & Growth - Develop and execute strategic growth plans for key accounts, ensuring retention and identifying upsell opportunities. Senior Client Engagement - Build and maintain strong relationships with senior stakeholders, positioning Make as a trusted partner. Paid Media & Social More ❯

go-to data and technology consultant. New Business Development: Support new business meetings as the analytics subject matter expert, contributing insights and expertise. Client Retention & Value Addition: Drive renewals, explore additional engagement opportunities, and conduct mid-year client feedback sessions to ensure satisfaction and expand accounts. Thought Leadership More ❯

tools across departments. Key Skills & Tools Experience & Technical Skills 1–2 years in a data analyst or BI role, ideally in events, hospitality, or customer-facing industries. Strong analytical thinking and the ability to tell stories with data. Proficiency in Python, SQL, and NoSQL databases (e.g., PostgreSQL, MongoDB). More ❯

tools across departments. Key Skills & Tools Experience & Technical Skills 1–2 years in a data analyst or BI role, ideally in events, hospitality, or customer-facing industries. Strong analytical thinking and the ability to tell stories with data. Proficiency in Python, SQL, and NoSQL databases (e.g., PostgreSQL, MongoDB). More ❯

Introduction JOIN US! We seek a Customer Success Leader to join our SymphonyAI Retail team , based in Europe . As a key member of the SymphonyAI Retail team, you will work closely with senior leadership, product teams, and customers across the EMEA region to drive successful adoption and satisfaction … with our retail solutions. You will manage a team of Customer Success Managers and Client Partner Managers, ensuring alignment with sales targets and customer Net Promoter Scores (NPS). Your expertise and leadership will be crucial in ensuring our customers achieve their business goals through our AI-driven … innovations. Job Description What you'll do Lead the Customer Success strategy for EMEA, ensuring a seamless and positive customer experience from onboarding through to long-term partnership. Manage a team of Customer Success Managers and Client Partner Managers, setting clear performance goals and fostering a high More ❯

the Credit Risk and Profitability function. You'll be influencing our approach to driving profitable originations, and will touch on areas like marketing, pricing, customer retention, payment support, credit risk, open banking, and finance. What You'll Do: Play a pivotal role in enhancing the profitability of … to the broader team. UPL-specific credit strategies considering exposure to risk for new opportunities such as brokering our declines, referrals from partners, returning customer trials, price comparison sites, and more. Exploring use of Open Banking to drive profitable growth through enhanced decision-making, and to protect against fraud … a builder - we're in this together and we win as a team. Bravely honest - we're honest with ourselves and everyone else. Think customer - they're at the heart of everything we do. Oodle is proud to be an inclusive workplace, and we recognise diversity of experience, thoughts More ❯

the Credit Risk and Profitability function. You'll be influencing our approach to driving profitable originations, and will touch on areas like marketing, pricing, customer retention, payment support, credit risk, open banking, and finance. What You'll Do: Play a pivotal role in enhancing the profitability of … to the broader team. UPL-specific credit strategies considering exposure to risk for new opportunities such as brokering our declines, referrals from partners, returning customer trials, price comparison sites, and more. Exploring use of Open Banking to drive profitable growth through enhanced decision-making, and to protect against fraud … a builder - we're in this together and we win as a team. Bravely honest - we're honest with ourselves and everyone else. Think customer - they're at the heart of everything we do. Oodle is proud to be an inclusive workplace, and we recognise diversity of experience, thoughts More ❯

the Credit Risk and Profitability function. You'll be influencing our approach to driving profitable originations, and will touch on areas like marketing, pricing, customer retention, payment support, credit risk, open banking, and finance. What You'll Do: Play a pivotal role in enhancing the profitability of … to the broader team. UPL-specific credit strategies considering exposure to risk for new opportunities such as brokering our declines, referrals from partners, returning customer trials, price comparison sites, and more. Exploring use of Open Banking to drive profitable growth through enhanced decision-making, and to protect against fraud … a builder - we're in this together and we win as a team. Bravely honest - we're honest with ourselves and everyone else. Think customer - they're at the heart of everything we do. Oodle is proud to be an inclusive workplace, and we recognise diversity of experience, thoughts More ❯

secure, dynamic, and fine-grained control over access to their most sensitive resources. This focus on security has earned us an industry-leading 98% customer retention rate. Once a customer, forever a fan. That's our goal. When you work at StrongDM, you join a team … and hands-on technical product workshops. Partner with sales to drive sales cycles to completion beyond the technical win. Coordinate with Product Management, Engineering, Customer Success, and Support to fully address a prospect's technical issues. Be the technical voice of the field for all things related to security More ❯

Provider to recruit an Email Automation Specialist. Using Braze, you'll be responsible for designing, implementing, and managing automated email workflows within the Braze customer engagement platform. You'll leverage Braze's features to create personalised, data-driven email journeys that improve engagement and customer experience. Here's … ll be doing: Developing email automation strategies: Planning and executing email automation campaigns to achieve specific business goals (e.g., increasing conversions, driving engagement, improving customer retention). Building and managing email workflows: Creating and maintaining automated email sequences, using Braze's features like real-time triggers, dynamic … personalisation, and intelligent automation. Segmenting and personalising emails: Using customer data within Braze to segment audiences and personalise email content for maximum impact. Optimising email campaigns: Analysing email performance data within Braze and making adjustments to improve results. Integrate with other systems: Connecting Braze with other marketing automation tools More ❯

Provider to recruit an Email Automation Specialist. Using Braze, you’ll be responsible for designing, implementing, and managing automated email workflows within the Braze customer engagement platform. You’ll leverage Braze's features to create personalised, data-driven email journeys that improve engagement and customer experience. Here’s … ll be doing: Developing email automation strategies: Planning and executing email automation campaigns to achieve specific business goals (e.g., increasing conversions, driving engagement, improving customer retention). Building and managing email workflows: Creating and maintaining automated email sequences, using Braze's features like real-time triggers, dynamic … personalisation, and intelligent automation. Segmenting and personalising emails: Using customer data within Braze to segment audiences and personalise email content for maximum impact. Optimising email campaigns: Analysing email performance data within Braze and making adjustments to improve results. Integrate with other systems: Connecting Braze with other marketing automation tools More ❯

think bigger, and we always advance. Our diverse range of customers and services make every day different. We always look at things from the customer's point of view. Our values are know your craft, know your colleagues, know your customers and know how to connect. At North, we … value-driven propositions in an effective and compelling manner. Research, identify and secure new business opportunities. Develop and maintain long term relationships and drive customer retention. Work with the Bid Team & Pre-Sales to deliver compelling offerings and client support. Build a strong pipeline of qualified opportunities to achieve … communicative with excellent written and verbal skills Excellent presentation skills with the ability to negotiate at C-Level Effective time management and prioritisation skills Customer focused with experience of building meaningful relationships and driving customer retention Ability to work under pressure, managing multiple workstreams across a More ❯