201 to 225 of 366 Customer Retention Jobs in the UK

rapid sustainable growth, statutory compliance and governance, the management and development of staff, (operational, sales, contract support and management), the continual development of our customer base and full operational responsibility for the BU. Lead company and statutory Health, Safety and Quality compliance and standards. Provide leadership for direct reports … displayed at all times. Drive sustainable profitable growth in line with business goals and objectives aligned to near and long term strategic plans. Deliver customer retention and win new business. Own talent management from people development through to succession planning for accounts. Actively participate in the development ...

team projects; in particular help product & operational teams across Wise Business better understand and size the impact of friction originating from their domains on customer retention so they can better prioritize fixing them.QualificationsWHAT YOU’LL BRINGTechnical Skills: 5+ years experience in analytical roles with strong data analysis … make it happen.NICE TO HAVE BUT NOT ESSENTIALPrior experience in the B2B space understanding business customers' financial and expense management needs.Prior experience working with customer support, fincrime or servicing analytics.Additional InformationWhat do we offer: Salary: 75,000 - 115,000Company Restricted Stock UnitsNumerous great benefits in our London office ...

data initiatives into measurable commercial outcomes.You will be responsible for:Defining and executing the AI and data strategy, aligned to business priorities including growth, customer retention, operational efficiency and productivity.Leading a multidisciplinary team across data science, machine learning engineering, data engineering, analytics and AI programme delivery.Building ...

supply side partnerships in the country and grow our userbase. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute … receiving markets in Nigeria.Lead the team on the ground to execute within collaboratively aligned timelinesManage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coachingReport to the executive leadership team on progress ...

supply side partnerships in the country and grow our userbase. You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching. You will have an acute … markets in Nigeria. Lead the team on the ground to execute within collaboratively aligned timelines Manage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching Report to the executive leadership team ...

solutions. This is a people‐led leadership role with broad influence across sales channels, growth teams, professional services, and technology. You will shape how customer migrations are planned, executed, and scaled—ensuring platform transitions deliver successful activation, strong customer outcomes, and sustainable commercial value. What … ROI. Build, develop, and coach teams responsible for migration delivery, activation support, and migration‐related sales support. Define and implement migration strategies that balance customer experience, delivery capacity, and business priorities. Ensure migrations result in real adoption and usage of Worldpay eCommerce and CNP capabilities, not just technical completion. ...

solutions. This is a people‐led leadership role with broad influence across sales channels, growth teams, professional services, and technology. You will shape how customer migrations are planned, executed, and scaled—ensuring platform transitions deliver successful activation, strong customer outcomes, and sustainable commercial value. What … ROI. Build, develop, and coach teams responsible for migration delivery, activation support, and migration‐related sales support. Define and implement migration strategies that balance customer experience, delivery capacity, and business priorities. Ensure migrations result in real adoption and usage of Worldpay eCommerce and CNP capabilities, not just technical completion. ...

become the world's leading supply chain data platform, using predictive AI, high-quality real-time data, and a robust partner network to enhance customer experience and operational excellence.Learn more about our mission and values on our website: https://www.shippeo.com/en/company/about-usJob … DescriptionCampaign Management at Shippeo is responsible for designing, executing, and optimizing full-funnel marketing campaigns that support brand awareness, demand generation, pipeline creation, customer growth, and revenue impact. As a Senior Campaign Manager, you will plan and deliver integrated campaigns across a broad range of initiatives, including brand-building ...

employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizesZenoti … office in Manchester, UKWhat Will I be doing Receive inbound help requests from customers via the primary channels of phone call, chat, and email.Own customer reported issues and see problems through to resolution; be an advocate for our customers and their needs.Consult with customers to ensure their business operations ...

Health & Safety to Cybersecurity, E-Learning, and ISO compliance, we’ve got you covered. The Role The Retentions & Renewals Manager is responsible for driving customer retention and recurring revenue by ensuring clients successfully renew their Cyber Essentials, Cyber Essentials Plus, Penetration Testing, and Cyber Security service agreements. … deliver ongoing value. Working closely with internal Sales, Product, and Client teams, the Retentions & Renewals Manager is responsible for maximising renewal rates, reducing customer churn, increasing annual contract value, and ensuring customers continue to benefit from the organisation's cyber security services. Who are we looking for? Deliver renewal ...

accelerating Clover adoption across priority markets and channels, and migrating existing non-Clover SMB merchants onto the right Clover-led solution where it improves customer experience, revenue, retention and long-term platform simplification. The successful candidate will bring product leadership, commercial judgement, market proximity, decision-making discipline … Clover growth initiativesManage products and initiatives strategically and tactically through the lifecycle, linking roadmap decisions to revenue, margin, retention, adoption and customer outcomesCreate a disciplined approach to back-book migration, including prioritisation, commercial cases, customer impact, operational readiness and market sequencingServe as the primary EMEA ...

close deals to secure mutually beneficial agreements. Explore new markets and geographic areas for business expansion. Collaborate with cross-functional teams for cohesive customer acquisition and retention. Requirements: Proven experience in sales, preferably in B2B. Excellent communication, negotiation, and interpersonal skills. Track record of meeting or exceeding targets. Proficiency ...

clients internally to ensure outstanding service delivery Drive Growth & Strategic Value: develop and execute account plans; identify upselling and cross‐selling opportunities; support client retention through proactive engagement; partner with internal teams to turn opportunities into revenue Oversee Service Delivery: ensure successful delivery of IT services, projects ...

meet the clients needs. Deliver World Class Service - Develop and maintain strong relationships with clients at all levels of their organisation and provide outstanding customer service while focusing on client retention. Provide leadership for Technical teams on events. Ensure that all the necessary HSE documentations including but not limited ...

growth of partnerships within the benefits sector. Growth of ‘Beyond Payroll’ revenue. Positive impact of the service offering on sales revenue and client retention over the next three years. Key Skills Proven experience in the benefits industry is essential. Innovative and creative thinker. Strong communication skills. Strong commercial ...

identify their requirements and needs Drive feedback and bring insights from client and internal meetings to close deals, scale the company, and improve client retention Provide accurate sales forecasting, generate pipeline, and maintain high Salesforce hygiene Navigate complex accounts, building internal champions, selling to the C-suite Build ...

deep sector expertise to promote our tailored payment, payout,and embedded finance solutions, directly addressing the complex challengesof airline merchants.Key Responsibilities• Vertical-Focused Client Retention and Acquisition: A hybrid function- Prospect and secure new airline merchant customers as well as day-to-day account management and upselling ...

million customers. Our rapid expansion has been powered by consistently strong growth across diverse sales channels, the smooth integration of retailer acquisitions, and impressive customer retention.We continue to lead and redefine the energy market through innovative time-of-use tariffs and data-driven commercial strategies that transform how customers ...

leading payments and commerce businesses serving small and medium-sized enterprises. You will hold full accountability for accelerating growth, expanding market share, strengthening customer relationships, and driving the continued evolution of Clover as the leading commerce platform for UK businesses. Operating with the backing of a global fintech leader … Clover UK P&L and overall business performance Deliver ambitious revenue, profitability, and growth objectives through disciplined execution and strong commercial leadership Drive customer acquisition, retention, product adoption, and increased customer lifetime value Allocate investment effectively to maximise growth opportunities and long-term business value Build ...

Garden City two days per week Rate: Circa £250-300 per day Contract: Six-month contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. … need is for someone who has experience with Zoho CRM, to come in and oversee the build, testing and rollout of automated customer journeys within the platform. Youll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works ...

partner is looking for a Senior Manager, Sales - Account Management based in United Kingdom. This is a senior commercial leadership role focused on driving customer expansion and retention across the EMEA Mid-Market and Enterprise segments. You will lead a high-performing team of Senior Account Managers … revenue growth. The role combines sales leadership, forecasting, pipeline management, strategic deal support, and people development. You will work closely with Product, Revenue Operations, Customer Success, Finance, Marketing, and Acquisition Sales to improve customer outcomes and business performance. As a hands-on leader, you will engage directly ...

ensure customers feel supported throughout their journey. You will help define the strategy for how we scale our support operations and identify which customer segments require more specialized attention to prevent churn.Predictability as a Growth Lever: You will operate on the principle that "To Fix is to Grow. … improving the reliability of our product and the efficiency of our service, you will directly influence customer retention and unlock further growth.QualificationsWHAT YOU’LL BRINGTechnical Skills: 5+ years experience in analytical roles with strong data analysis skills (SQL & Python). Experience conducting regular A/B tests ...

ensure consistent, high‐quality delivery of the FNZ platform services, alignment to the go‐to‐market strategy, and achievement of financial, operational, regulatory and customer satisfaction outcomes. Key responsibilities include ownership of portfolio P&L performance, revenue retention, growth pipeline, margin protection, cost‐to‐serve discipline … with Service Delivery, Portfolio, Product and Commercial leadership to create a single, joined‐up client view across relationship, commercial and delivery performance. Responsibilities Portfolio & Customer Leadership Accountable for FNZ’s overall relationship, reputation and executive engagement across a defined portfolio of clients. Sets and owns portfolio‐level customer ...

delivering the future of CRM capability across UK&I. You will identify, evaluate and implement innovative CRM, AI and marketing technology solutions that enhance customer engagement, operational efficiency and commercial performance.Acting as the bridge between CRM, Martech, Product, Data Science, Commercial teams, Optimove and other strategic partners, you will … ensure Entain continues to maximise value from its CRM technology investments while driving the evolution of our customer marketing capabilities.As the UK&I CRM subject matter expert for Optimove and AI-enabled CRM capabilities, you will lead the adoption of new technologies, champion innovation and ensure the business remains ...

side buyer at a bank or fintech can immediately understand why it matters to them. You’ve built a prioritized backlog grounded in deep customer insight that the engineering team can confidently act on within the platform's architecture. What you will be doing Lead the definition of Flow … features, workflows, and data requirements — from customer discovery through to prioritization and post‐launch measurement. Spend significant time with existing customers, prospects, and partners to develop a deep understanding of the jobs to be done in payment authorization across different verticals. Articulate clear, well‐reasoned requirements for Flow within ...