Customer Retention Jobs in the UK

226 to 250 of 337 Customer Retention Jobs in the UK

Business Development Director

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Cannon Fire Protection Ltd. & Cannon Fire Sprinklers Ltd
members across the Asset Protection Group. Participate in networking events. Coordinate with operations on key client margins and mobilization timelines. Manage key accounts and support growth where applicable. Oversee customer care and retention strategies. Lead marketing activities to demonstrate ROI. Identify and support new revenue streams, such as new sectors. Provide competitor insights to the Board. Location … goals for 2025/2026. Build a robust sales pipeline (meetings, tenders, quotes). Ensure sales and marketing activities are tracked and successful. Utilize CRM systems effectively to track customer journeys. Enhance CFS's reputation and market presence in target sectors. Person Specification Self-motivated with strong commercial focus. Proven experience in selling sprinkler installations. Leadership qualities with motivational More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Channel BDM

London, United Kingdom
Robertson & Sumner Ltd
Responsible for acquiring and onboarding key channel partners, then driving incremental growth through new logo acquisition in combination with existing customer retention and upsell. This role will have a defined list of key vendor resellers to onboard and own. Duties & Responsibilities Identify and onboard key partners to increase revenue and margin streams, adhering to vendor partner program More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Channel BDM

Woking, Surrey, United Kingdom
Robertson & Sumner Ltd
Responsible for acquiring and onboarding key channel partners, then driving incremental growth through new logo acquisition in combination with existing customer retention and upsell. This role will have a defined list of key vendor resellers to onboard and own. Duties & Responsibilities Identify and onboard key partners to increase revenue and margin streams, adhering to vendor partner program More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Data Scientist

City of London, London, United Kingdom
Harnham
and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work on … churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer More ❯
Posted:

Senior Data Scientist

London Area, United Kingdom
Harnham
and is looking for a Senior Data Scientist to help drive data-driven decision-making. This is a great opportunity to work on high-impact projects that directly influence customer engagement, marketing effectiveness, and business growth. The Role As a Senior Data Scientist, you will: Develop and deploy predictive models to enhance customer targeting and engagement. Work on … churn prediction to help improve customer retention strategies. Apply customer segmentation techniques to optimise marketing campaigns. Build marketing attribution models to measure and improve campaign performance. Collaborate with stakeholders across the business to translate insights into actionable strategies. Your Skills & Experience We’re looking for a Data Scientist with: Strong experience in predictive modeling, customer More ❯
Posted:

Senior Product Analyst

London Area, United Kingdom
Hybrid / WFH Options
Harnham
product team to improve the website and app, analyzing user behavior, testing new ideas, and driving product strategy. This role offers the chance to make an impact by influencing customer retention and product performance, with plenty of room for creativity and innovation. Key Responsibilities Lead A/B testing and experimentation to optimize product features and customer flows Analyze customer data to identify trends, improve app usage, and drive retention Collaborate with product managers and engineers to shape new propositions and features Use SQL to analyze large datasets, testing hypotheses, and generating insights Support pricing tests and assess product performance against business goals Help iterate on the website and app, continuously improving user More ❯
Posted:

Senior Product Analyst

City of London, London, United Kingdom
Hybrid / WFH Options
Harnham
product team to improve the website and app, analyzing user behavior, testing new ideas, and driving product strategy. This role offers the chance to make an impact by influencing customer retention and product performance, with plenty of room for creativity and innovation. Key Responsibilities Lead A/B testing and experimentation to optimize product features and customer flows Analyze customer data to identify trends, improve app usage, and drive retention Collaborate with product managers and engineers to shape new propositions and features Use SQL to analyze large datasets, testing hypotheses, and generating insights Support pricing tests and assess product performance against business goals Help iterate on the website and app, continuously improving user More ❯
Posted:

Senior Product Analyst

London, South East, England, United Kingdom
Hybrid / WFH Options
Harnham - Data & Analytics Recruitment
product team to improve the website and app, analyzing user behavior, testing new ideas, and driving product strategy. This role offers the chance to make an impact by influencing customer retention and product performance, with plenty of room for creativity and innovation. Key Responsibilities Lead A/B testing and experimentation to optimize product features and customer flows Analyze customer data to identify trends, improve app usage, and drive retention Collaborate with product managers and engineers to shape new propositions and features Use SQL to analyze large datasets, testing hypotheses, and generating insights Support pricing tests and assess product performance against business goals Help iterate on the website and app, continuously improving user More ❯
Employment Type: Full-Time
Salary: £75,000 - £85,000 per annum
Posted:

Global CRM Specialist

Harpsden, Oxfordshire, United Kingdom
Hybrid / WFH Options
Headliners Recruitment
Specialist to join the team of a growing Henley based B2C business. You’ll be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value. Working cross-functionally across marketing, eCommerce, retail, and external partners to bring innovative, data-led CRM initiatives to life. … Key Responsibilities Develop and execute the global CRM strategy and customer lifecycle communications. Lead the design, launch, and optimisation of our first loyalty programme. Manage the email marketing calendar, including campaign planning and A/B testing. Identify data opportunities for deeper customer segmentation and personalisation. Collaborate with internal teams and agencies on CRM and data integration projects. More ❯
Employment Type: Permanent
Salary: £40000 - £70000/annum
Posted:

Global CRM Specialist

Henley-On-Thames, Oxfordshire, South East, United Kingdom
Hybrid / WFH Options
Headliners Recruitment
CRM Specialist to join the team of a growing Henley based B2C business. Youll be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value. Working cross-functionally across marketing, eCommerce, retail, and external partners to bring innovative, data-led CRM initiatives to life. … Key Responsibilities Develop and execute the global CRM strategy and customer lifecycle communications. Lead the design, launch, and optimisation of our first loyalty programme. Manage the email marketing calendar, including campaign planning and A/B testing. Identify data opportunities for deeper customer segmentation and personalisation. Collaborate with internal teams and agencies on CRM and data integration projects. More ❯
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:

Global CRM Specialist

Rotherfield Peppard, England, United Kingdom
Hybrid / WFH Options
Headliners Recruitment
CRM Specialist to join the team of a growing Henley based B2C business. Youll be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value. Working cross-functionally across marketing, eCommerce, retail, and external partners to bring innovative, data-led CRM initiatives to life. … Key Responsibilities Develop and execute the global CRM strategy and customer lifecycle communications. Lead the design, launch, and optimisation of our first loyalty programme. Manage the email marketing calendar, including campaign planning and A/B testing. Identify data opportunities for deeper customer segmentation and personalisation. Collaborate with internal teams and agencies on CRM and data integration projects. More ❯
Posted:

Business Development Manager

London, United Kingdom
Hybrid / WFH Options
Bennett And Game Recruitment
team to ensure smooth operations Handle general queries, provide account servicing (sharing templates, advising on basic tax questions, etc.). Deliver high levels of client satisfaction and maximise client retention Business Development Manager Job Requirements 2+ Years Experience In A B2B Sales Environment (ideally with a technical product, or selling professional services) Native-Level fluency in spoken and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Channel Sales Manager - UK&I

London, United Kingdom
Hybrid / WFH Options
Quantum Metric Inc
region, and with a specific focus on addressing regional gaps (UK, Middle East and Asia Pacific) and leveraging new strategic key technology partnerships (Salesforce, Adobe, Call Center) to enhance customer retention (target: 20% reduction in existing churn), we are proposing the creation of a Regional Channel Manager role. This document outlines the key responsibilities and expected contributions … through the development and effective management of strategic channel partnerships. This role will be instrumental in building a robust partner ecosystem that contributes directly to our sales targets and customer success metrics, particularly the identified churn reduction goal. Responsibilities Supporting EMEA Channel Strategy: This role will be responsible for the on-the-ground execution of the overarching EMEA channel … in Continuous Product Design, Quantum Metric helps organizations put customers at the heart of everything they do. The Quantum Metric platform provides a structured approach to understanding the digital customer journey, enabling organizations to recognize customer needs, quantify the financial impact and prioritize based on the impact to the customer and business' bottom line. Today, Quantum Metric More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Enterprise Sales Executive

United Kingdom
Hybrid / WFH Options
Remote Recruitment
an organised sales pipeline and report on performance metrics. Utilise data-driven decision-making to tailor solutions and presentations to client needs. Foster long-term relationships to encourage client retention and upsell opportunities. Attend virtual team meetings and contribute to the ongoing refinement of sales strategies. Qualifications and Experience: Proven track record of at least 5 years in More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Development Executive - leading insights and intelligence platform for marketers

London, United Kingdom
Hybrid / WFH Options
Media IQ Recruitment Ltd
that when they come to renew their annual subscription with you, you can secure them for another year and perhaps increase their package. You will be targeted on client retention and account revenue growth and so the role is very suited to a relationship builder. Requirements for this Account Development Executive position 1-3 years account management experience … SaaS experience (ideally within a retention team) Understanding of how a subscription cycle would work Interest in marketing or experience of selling to marketing agencies would be desirable Highly articulate, strong educational background and naturally outgoing personality Strong relationship builder Used to working to targets Stable career history If you think that you could be the Account Development More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Content Manager

London, United Kingdom
Hybrid / WFH Options
IAG Loyalty
you come in. The opportunity We know that creating engaging and effective content in our channels and through our proprietary products is a key part of building a great customer experience and ultimately driving business value. As we expand our owned channels, we're looking for someone to set and execute on a strategy for using content to drive … search-engine and app-store optimisation, product conversion and long-term customer engagement, in line with our ambition to build the world's best loyalty website and App. Join AVIOS as a Digital Content Manager and deliver the creation of compelling digital experiences across our multicategory retail and travel loyalty platform. You'll be responsible for delivering exceptional customer … based on your role and 'to do' list. What you'll get up to Content Delivery Execute end-to-end content strategy development for homepage experiences, category pages, and customer touchpoints across our retail and travel verticals Collaborate with Product, Marketing, and Trading teams to deliver content that supports quarterly business objectives and seasonal campaigns Ensure all content aligns More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Development Manager - insights, intelligence and inspiration for marketers

London, United Kingdom
Hybrid / WFH Options
Media IQ Recruitment Ltd
marketers. In addition to upselling and cross selling business intelligence solutions to your existing clients, you will also be selling bespoke advisory services You will be targeted on client retention and account revenue growth and so the role is very suited to a relationship builder. Requirements for this Account Development Manager position 3+ years business intelligence account management … experience Subscriptions sales experience, ideally within a retention team Understanding of how a subscription cycle would work Interest in marketing or experience of selling to marketing agencies would be desirable Highly articulate, strong educational background and naturally outgoing personality Strong relationship builder Used to working to targets Stable career history If you think that you could be the More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager (Subscriptions) - Leading provider of Political Intelligence

London, United Kingdom
Hybrid / WFH Options
Media IQ Recruitment Ltd
to the country's leading political intelligence platform which offersfast, accurate and relevantpolitical monitoring, campaigning tools, and research servicesfor public affairs professionals. In 2020, they boasted a 90% client retention rate and 25% growth of new clients . It is therefore a very well established, and highly regarded intelligence tool, which you can be confident talking to new More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Cloud Project Manager

Harrogate, North Yorkshire, Yorkshire, United Kingdom
The Bridge (IT Recruitment) Limited
the following: • Successful project delivery • Plan and direct the overall project of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole project … wider picture and consider consequences. • Ability to estimate and forecast progress accurately. • Ability to translate ideas and solutions to clear tasks and models. • Experience in working across the full customer engagement lifecycle. • Ability to identify and manage risk, dependencies and constraints. Knowledge • Proven experience of systems integration and implementation projects • Experience of public/private Cloud technologies and associated More ❯
Employment Type: Permanent
Salary: £60,000
Posted:

Cloud Project Manager

York, Beckwithshaw, North Yorkshire, United Kingdom
The Bridge IT Recruitment
the following: • Successful project delivery • Plan and direct the overall project of work through driving a clear vision and goals. • Be the go-to lead for the project team, customer and management owning the requirements and management process throughout the full project life-cycle, from initiation through to live operation. • Successful commercial delivery of projects, within budget and agreed … reporting across the Delivery and Cloud Services Group functions to internal and external parties. • Ensure accurate and effective documentation and reporting during delivery and into service. Stakeholder management • Ensuring customer satisfaction and promotion of successful long-term customer relationship evidenced by successful on-boarding and customer retention. • Creating and retaining customer engagement throughout the whole project … wider picture and consider consequences. • Ability to estimate and forecast progress accurately. • Ability to translate ideas and solutions to clear tasks and models. • Experience in working across the full customer engagement lifecycle. • Ability to identify and manage risk, dependencies and constraints. Knowledge • Proven experience of systems integration and implementation projects • Experience of public/private Cloud technologies and associated More ❯
Employment Type: Permanent
Salary: £55000 - £60000/annum
Posted:

Field Marketing - Associate Manager/Manager

London, United Kingdom
Hybrid / WFH Options
Veeva Systems, Inc
in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the … environment, this could be the perfect role for you. What You'll Do Support with the development and execution of field marketing plans, including event and webinar execution, virtual customer conference support, partner and customer communications Manage webinar logistics and execution for marketing, alliances, and customer success teams Coordinate with internal teams such as product marketing, creative … media tools, including LinkedIn and Twitter Growth-minded and a team player with a positive attitude Nice to Have Experience developing and executing account-based marketing programs Experience with customer retention, cross-sell, and upsell campaigns Life sciences industry experiences a plus but not essential Perks & Benefits The chance to work with a genuine market leader Huge More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Commercial Account Manager

London, United Kingdom
Zip
trusted advisor, product consultant, and a closer - you're working with customers to deliver immense ROI in an efficient, value-based renewal and upsell cycle for Partner with the Customer Success team to monitor health scorecards, identify customer needs, and demonstrate account management capabilities to guide deal closure. You're a product evangelist - you'll solution Zip to … team culture and bring your best practices to the org Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from Zip. Engage the broader Zip team to provide regular and accurate updates on renewal status to management and escalate when needed. … Manage current customers on multi-year contracts to ensure customer value realization. You Will Become a product expert - learning the Zip platform through and through, so that you're demo ready Become a procurement expert - learning the ins and outs of the procurement market, which is deeply ready for change and new solutions Use cutting-edge sales intelligence and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

VIP Relationships Manager - UK

London, United Kingdom
Hybrid / WFH Options
Bitpanda
mission As a VIP Relationships Manager, you will be responsible for building and managing long-term relationships with our VIP B2C customers, as well as 'horizon scanning' a wider customer base to develop potential opportunities into successful long-term growth. You will work closely with our Operations, Product & Country teams to support Bitpanda's strategic aspirations with accountability for … customer satisfaction, adoption, retention, experience and growth. You'll be service-driven and know what's best for the customer while remaining commercially aware of the business needs and licensing regulatory requirements. What you'll do Provide unrivalled Customer Success Management by building strong relationships while focusing on delivering both customer and business outcomes. … the highest possible regard, ensuring user satisfaction and post event follow-up to realise ROI. Leverage our data and insight, 'horizon scanning' to intervene at critical moments in the customer journey. Proactively manage and improve customer and business KPIs for your accounts, such as trade activity, deposits, withdrawals, product adoption, CLTV, NPS, CSAT to identify trends and increase More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

VIP Relationships Manager - UK London, England, United Kingdom

London, United Kingdom
Hybrid / WFH Options
Bitpanda GmbH
mission As a VIP Relationships Manager, you will be responsible for building and managing long-term relationships with our VIP B2C customers, as well as 'horizon scanning' a wider customer base to develop potential opportunities into successful long-term growth. You will work closely with our Operations, Product & Country teams to support Bitpanda's strategic aspirations with accountability for … customer satisfaction, adoption, retention, experience and growth. You'll be service-driven and know what's best for the customer while remaining commercially aware of the business needs and licensing regulatory requirements. What you'll do Provide unrivalled Customer Success Management by building strong relationships while focusing on delivering both customer and business outcomes. … the highest possible regard, ensuring user satisfaction and post event follow-up to realise ROI. Leverage our data and insight, 'horizon scanning' to intervene at critical moments in the customer journey. Proactively manage and improve customer and business KPIs for your accounts, such as trade activity, deposits, withdrawals, product adoption, CLTV, NPS, CSAT to identify trends and increase More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Manager

Watford, Hertfordshire, England, United Kingdom
Osborne Appointments
uncover new opportunities. Build strong relationships with key decision-makers and influencers. Secure and lead impactful meetings that showcase our clients solutions. Use past sales data to enhance client retention and spot repeat business opportunities. Attend industry events (one every two months) to expand professional connections. Work closely with software authors to craft compelling pitches and close deals. More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:
Customer Retention
10th Percentile
£27,700
25th Percentile
£32,500
Median
£45,000
75th Percentile
£67,500
90th Percentile
£79,500