226 to 250 of 490 Customer Retention Jobs in the UK

revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation, legally bound … perfect role for you. What You’ll Do Support with the development and execution of field marketing plans, including event and webinar execution, virtual customer conference support, partner and customer communications Manage webinar logistics and execution for marketing, alliances, and customer success teams Coordinate with internal teams ...

products, proactively scoping new UK releases to grow bookings and influencing cross-organisational decisions on how to maintain and improve programme retention and quality as we scale. Given the pace of change in the wider policy sector, you will serve as an important internal voice … development and iteration of a sub set of our AI product offerings by analysing data (both internal and external) to improve net new bookings, customer retention and learner retention Market Alignment: Validate our assumptions and competitor analysis in the market in partnership with Product Marketing ...

customers discover products, engage with our brand and shop every day. We're looking for a Senior Machine Learning Engineer to join our Customer & Martech team. In this role, you'll help build and scale machine learning products that support customer growth, marketing effectiveness, pricing and personalisation. … will work with some of ASOS's richest datasets, including customer behaviour, transactions, marketing interactions and product data, turning these into production-grade machine learning systems that deliver measurable value for customers and the business. Working alongside Applied Scientists, Data Engineers and Machine Learning Engineers, you'll contribute across ...

Product Marketing Lead, Experience, you will own product marketing for the Experience product group. Reporting to the VP of Product Marketing, you will turn customer insight into positioning, go-to-market plans, and measurable customer and business impact. You will work across Product, Growth, Revenue Marketing, Sales, Customer Success, and Brand, while partnering with the senior leadership team on broader company positioning and category strategy. What you'll do Build customer and market insight through research, customer conversations, usage signals, competitive intelligence, and commercial feedback. Define positioning, messaging, segmentation, proof points, and the product story ...

fast-paced environment, demand excellence, and want to help build the future of finance, we invite you to join us. The Role Rogo's customer success managers are highly motivated individuals with a proven track record for driving client outcomes. You’ll own a portfolio of accounts … roadmap, and next steps. Renewal Management: Own the renewal process end-to-end, including forecasting renewal timelines, managing stakeholder alignment, and mitigating churn risk. Customer Health & Retention: Monitor adoption and health signals, quarterback escalations, and prevent churn through proactive engagement and action plans. Account Strategy: Build success ...

Company Established mobile AdTech business entering an exciting new phase of growth Proprietary programmatic technology used by leading app advertisers International customer base across gaming and non-gaming brands Strong product roadmap and continued investment across the business High-autonomy environment with genuine opportunities for progression The Role … Senior Customer Success Lead, you'll own a portfolio of strategic customer accounts across the UK and EMEA, helping clients maximise campaign performance while identifying opportunities to grow revenue and deepen partnerships. Manage and develop a portfolio of enterprise mobile advertising clients Drive customer retention ...

sales organization, providing best practices and technical architecture guidance, driving POC’s and helping secure the technical win to exceed new bookings, expansion, and customer retention targets. Main Responsibilities Strategic Value & Executive Advisory Executive Technical Value: Partner with sales engineers , account executives and business consultants to drive … Context Graph (operational memory layer) and Knowledge Graph connectors to integrate unstructured, federated enterprise data sources (e.g., SharePoint, Confluence, Google Drive) into the customer’s AI ecosystem without data migration. Cross-Functional Leadership & Delivery The "Road to 80%" Methodology: Lead the critical technical hand-off between pre-sales ...

Role: Customer Support Specialist (DACH - GERMAN SPEAKING) Team: Customer Success — Support · Reports to: Head of Customer Success Location: London · In office About LightLight is an AI-native finance ERP and general ledger platform, replacing legacy systems like NetSuite and Oracle for modern finance teams. … just on product, but on a fundamentally better customer experience, finance-expert, white-glove, and delivered where the customer already works. We're backed by investors including Balderton, Atomico, Cherry Ventures, Seedcamp and Entrée Capital, and advised by the former CTO of Workday Financials and the Chief Architect ...

role for someone who knows how to build deep client relationships, deliver real value fast, and act as a trusted advisor throughout the customer journey, while being comfortable leading adoption and growth initiatives. You’ll work closely with new and existing clients to ensure they are onboarded smoothly, supported … will own the global adoption of Legora and will spend a lot of time in our client offices across the world. Own the customer journey for a growing book of highly intellectual clients - leading law firms, in‐house legal teams and tax advisors across the UK/Ireland ...

Account Manager – Existing Customer Base/Farmer Role Up to £40,000 + £10,000 Bonus Telford/Wolverhampton IT MSP | Technology | SaaS | Managed Services Love developing existing customers rather than spending your day cold calling? Chapman Tate Associates are working with a growing IT Managed Service Provider … established portfolio of customers. This is very much a farmer-led Account Management role . The focus is on retaining, developing and growing existing customer relationships – understanding your clients, becoming their trusted technology partner and identifying opportunities to provide additional services where there is a genuine business need. What ...

days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. Building … optimising customer journeys, segmentation, automation and using data/testing to improve performance. Working in an organisation where CRM is relatively immature and needs to be properly established. Taking the customer on a journey, not hard-selling them, but to reassure and support them. Giving them the information ...

Zencore is seeking an experienced Senior Client Manager to drive strategic customer relationships, expand existing accounts, and accelerate Google Cloud adoption within some of the world’s largest enterprises. This role is ideal for a seasoned consulting sales professional who understands how to build executive relationships, identify new opportunities … ability to effectively co-sell alongside Google Cloud field teams. Responsibilities Develop and execute strategic account plans that drive revenue growth and long-term customer success. Build trusted relationships with executive stakeholders across business and technology organizations. Spend significant time onsite with strategic customers, serving as the primary point ...

/accreditation. Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations. What you will do Customer Opportunities - Work with customers, salespeople … delivery teams and acting as an escalation point during their life and transition into service. CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise. SME Evangelist - Explain and evangelise ...

have experience selling data, software, SaaS, consulting or managed services solutions into government organisations. This is a strategic role focused on developing senior customer relationships, driving retention, identifying growth opportunities and expanding Experian's footprint across government organisations. You will act as the trusted commercial lead … Build trusted relationships with senior stakeholders across government organisations. Develop and execute account plans that deliver retention, revenue growth and long-term customer value,understanding customer priorities, policy drivers and transformation objectives to identify new opportunities. Account Growth & Business Development Drive organic growth through upselling ...

executive-level influence to unlock new revenue opportunities, modernize pricing capabilities, and help shape the future of monetization at Sage. With access to rich customer insights, market intelligence, and emerging AI-powered capabilities, you'll play a pivotal role in transforming how we make commercial decisions. Pricing & Monetization Strategy … Develop and execute pricing, packaging, and monetization strategies that support Sage's growth objectives. Evaluate existing commercial models and identify opportunities to improve customer adoption, retention, and revenue performance. Design innovative pricing structures for new and existing products, services, and solution offerings. Strategic Business Partnership Partner closely ...

combine empathy with strong commercial and product thinking. You'll have the autonomy to tackle high-impact problems, make informed decisions using data and customer insights, and help shape products that make a genuine difference to the day-to-day lives of NHS staff. Key Responsibilities Technical Leadership Provide … direction and deliver successful outcomes, without relying on formal authority. Product Management Define the strategic roadmap for your product area through continuous product discovery, customer insight and performance tracking. Own and deliver product outcomes by managing your roadmap and backlog, working closely with Engineering, Design and Client Operations teams. ...

focus on data analysis, commercial insight and applied data science. Working with large, complex and unstructured datasets, you will help the business better understand customer and commercial performance, identify opportunities for improvement and turn data into clear, actionable insight. A key area of focus will be working with … existing AI model centred around the capture and analysis of unstructured data from customer conversations. You will use the data and outputs generated from these interactions to identify meaningful patterns and insights and explore how they can be combined with wider customer and commercial data. Responsibilities Analyse large ...

days per week in the office Salary: Circa £45,000 Contract: Six-month fixed-term contract The CRM strategy is already in place. The customer journeys have been mapped and the communications plan is ready. Your role is to turn that plan into a working, measurable CRM programme. … Implementation & Journey Manager, you’ll oversee the build, testing and rollout of automated customer journeys within Zoho. You’ll coordinate across teams in order to get CRM campaign assets created, keep delivery on track and make sure each journey works effectively across multiple brands, locations and customer touchpoints. ...

Workday EDM Forward Deployed Engineer (HCM Consultant) at Kainos, you will operate as an embedded EDM Workday configuration specialist working directly within customer environments, driving hands-on adoption, optimisation, and deep business integration of EDM from go live onwards. You will be the technical bridge between Kainos … customer; functioning as an extension of the client's internal team while maintaining close alignment with Kainos's Customer Success, Support, Onboarding, and Product functions. The Workday HCM Forward Deployed Engineer exists at the intersection of Workday Configuration, technical delivery and customer success. You will remove friction ...

recruitment. Hornby is looking for an Ecommerce & Digital Product Manager to take ownership of Hornby.com and turn it into a significantly stronger engine for customer acquisition, conversion, retention and lifetime value. This is much more than website management. You’ll own the commercial performance, customer experience … take the platform from planning and development through testing, migration and launch. Post-launch, you’ll lead a continuous optimisation programme driven by customer insight, analytics and commercial performance data. What you’ll do Own Hornby.com’s ecommerce strategy, performance and digital product roadmap. Lead the delivery and launch ...

succeed in the digital age by providing them with a "one-stop shop" solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers ...

content specialists, social and community experts, PR professionals and events specialists. Together, you will create a consistent and compelling brand experience that supports growth, customer retention, product adoption and talent attraction.This role is ideal for a commercially minded brand leader who understands how strong brands drive business … intersection of strategy, storytelling, reputation and market impact.Key ResponsibilitiesBrand Strategy & PositioningDevelop and own Aareon's brand strategy across all markets, audiences and customer segments.Lead the evolution and implementation of the One Aareon brand architecture.Define the positioning, narrative and messaging frameworks that underpin the organisation's market presence.Ensure brand strategy ...

What You’ll Do Support with the development and execution of field marketing plans, including event and webinar execution, virtual event support, partner and customer communications Manage webinar logistics and execution for marketing, alliances, and customer success teams Coordinate with internal teams such as product marketing, creative services … media tools such as LinkedIn Growth-minded and a team player Nice to Have Experience developing and executing account-based marketing programs Experience with customer retention, cross-sell and upsell campaigns The life sciences industry experience is a plus but not essential Perks & Benefits Huge opportunity ...

content specialists, social and community experts, PR professionals and events specialists. Together, you will create a consistent and compelling brand experience that supports growth, customer retention, product adoption and talent attraction. This role is ideal for a commercially minded brand leader who understands how strong brands drive … intersection of strategy, storytelling, reputation and market impact. Key Responsibilities Develop and own Aareon's brand strategy across all markets, audiences and customer segments. Lead the evolution and implementation of the One Aareon brand architecture. Define the positioning, narrative and messaging frameworks that underpin the organisation's market presence. ...

deliver client outcomes.* Translate client requirements into actionable delivery plans and oversee implementation.* Support contract renewals, fee discussions, and commercial reviews.* Contribute to client retention and revenue growth objectives.* Coordinate incident management, root cause analysis, and corrective action plans.* Support Market Expansion initiatives for IPS’s respective product ...