226 to 250 of 366 Customer Retention Jobs in the UK

remove deeply manual processes and replace them with intuitive, scalable solutions used by 7,000+ businesses worldwide.If you’re motivated by ownership, real customer impact, and the chance to shape something early, this is the role for you.Why Join Tipalti Engineering Tipalti is a global fintech leader powering modern … expand globally and ship new features. You’ll be part of a team that values curiosity, healthy debate, and continuous improvement — always with the customer at the centre of what we build.The RoleAs a Senior Software Engineer, you’ll play a key role in launching and scaling ...

leading payments and commerce businesses serving small and medium-sized enterprises. You will hold full accountability for accelerating growth, expanding market share, strengthening customer relationships, and driving the continued evolution of Clover as the leading commerce platform for UK businesses.Operating with the backing of a global fintech leader … accountability for the Clover UK P&L and overall business performanceDeliver ambitious revenue, profitability, and growth objectives through disciplined execution and strong commercial leadershipDrive customer acquisition, retention, product adoption, and increased customer lifetime valueAllocate investment effectively to maximise growth opportunities and long-term business valueBuild ...

retreats a year Fully remote working, wherever you're based in the UK Laptop provided, private health cover, and a bonus tied to client retention Armstrong Lloyd is a marketing specialist recruitment services provider. We specialise in the B2B SaaS space and have a variety of similar jobs ...

field-based engineers. Monitor service performance against agreed KPIs and SLAs, implementing improvements where required. Support contract renewals and contribute to long-term client retention strategies. Qualifications & Requirements - Technical Operations Manager/FM Account Manager Previous experience within Facilities Management, Building Services or Technical Account Management. Mechanical ...

group. Schedule and conduct meetings with key agency and brand decision-makers. Meet and exceed pre-determined Quarterly Sales Goals. Ensure 100% customer satisfaction and retention. Act as a team player and client advocate at all times. 2. Sales Meet with key brand decision-makers and agencies to prove ...

that.Beyond technical expertise, success in this role depends on being a true business partner who combines data-driven insights with deep knowledge of client retention funnels and user behaviour. You bring experience from environments where data quality has real consequences and where you've had to build ...

London Corporate Office. Reporting to the Retail Marketing Director, the E-Commerce Manager will be responsible for driving performance, enhancing the online customer experience, and supporting the continuous improvement of services to achieve key business objectivesResponsibilities:Develop, implement, and continuously refine the e-commerce and digital strategy to drive … revenue growth, brand positioning, and customer loyalty. Act as the digital experience leader, ensuring brand alignment and high standards across all digital channels, working with cross-functional partners in marketing, operations, and product development. Propose and lead enhancements in web UX/UI, driving a seamless and luxurious customer ...

that excites you more than it scares you, you’ll fit right in. An awesome opportunity has arisen for a German speaking Senior Customer Success Manager to join our team! You will be responsible for driving success across our highest opportunity accounts. You will act as a trusted advisor … managing Enterprise customers in various industries. About you: 10+ years of total work experience with at least 5+ years of experience working in a customer facing role, ideally with Enterprise customers or within an Enterprise‐level organisation Professional fluency in German and English Strong ability to build executive relationships ...

looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

looking for a commercially driven leader who can build on Axco's strong market position and identify new opportunities for growth. You'll strengthen customer relationships, drive product innovation, expand into new markets and ensure the business continues to deliver the high-quality insight our customers rely on. … full P&L accountability for revenue growth, profitability, forecasting, pricing, cost management, and sustainable expansion across international markets. • Delivering a balanced growth strategy across customer retention (c.95%+), new business acquisition, pricing optimisation, cross-sell/upsell, and expansion into new customer segments, geographies, and adjacent ...

experienced Sales Director to drive the growth of our AI, Oracle Cloud Infrastructure (OCI), Data Platform, and Managed Services business. This is a strategic, customer-facing role focused on developing executive relationships, winning transformational opportunities, and helping customers realise tangible business outcomes through technology. As a trusted advisor … successful change and impactful business outcomes to our customers across EMEA. Key responsibilities include: Identify, shape, and secure complex, high-value opportunities by understanding customer priorities and aligning technology solutions with measurable business outcomes. Lead the complete sales lifecycle, from opportunity creation and solution development through to commercial negotiation ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … Management Team. Serving as the commercial point of contact for your customers, you will be responsible for building strong, long-term relationships that drive customer satisfaction, business growth, and effective expansion of our solutions.This role requires close coordination with both internal and external stakeholders to understand client needs, identify ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … Management Team. Serving as the commercial point of contact for your customers, you will be responsible for building strong, long-term relationships that drive customer satisfaction, business growth, and effective expansion of our solutions.This role requires close coordination with both internal and external stakeholders to understand client needs, identify ...

make the most of yours. Achieve your ambitions - join us at JLL Workplace Management! The Role: We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality … efficiency of the Operations Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow ...

make the most of yours. Achieve your ambitions - join us at JLL Workplace Management! The Role: We are seeking a detail-oriented and customer-focused individual to join our team as a Quality Assurance and Complaints Handling Specialist. In this role, you will be responsible for ensuring the quality … efficiency of the Operations Centre while effectively handling customer complaints and feedback. Day to day: Evaluate and monitor interactions, including phone calls, emails, and tasks, to ensure quality service delivery and adherence to established protocols. Carry out enhanced Operational checks on performance, adherence and productivity that will allow ...

+ Bonus + Equity Join a fast-growing, investor-backed subscription marketplace where your analysis will directly influence product strategy, customer growth and commercial performance. This is a highly strategic Product Analytics role offering genuine ownership, autonomy and the opportunity to shape the customer acquisition journey from … grow its Product Analytics function. With a collaborative, product-led culture, you'll work alongside Product, Engineering, Design and Marketing teams to solve complex customer problems and deliver measurable business impact. THE ROLE As a Senior Product Analyst, you'll own analytics across the customer acquisition journey, partnering ...

them.Nice-to-havesPrior experience at NetSuite or within the NetSuite partner ecosystem — you'd arrive already understanding the product, its positioning, and its customer baseExperience selling into digital-economy verticals: marketing, advertising, gaming, and similarExperience selling to the 50–500 employee mid-market segment, and familiarity with its buying … lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch, GoDaddy, Roku, WordPress.com, and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust, reliability and innovation. Tipalti means we handled it" - a mission to which we are constantly ...

contact for key client accounts Overseeing campaign delivery, reporting and optimisation Identifying opportunities to grow and upsell client accounts Supporting contract renewals and client retention Contributing to pitches and new business proposals Mentoring junior team members and improving internal processes What I'm Looking For 4+ years' experience ...

annual revenues exceeding £30 million, to appoint an ambitious Account Manager as part of their continued UK growth strategy. Following continued investment, recent customer success and expansion of the London sales team, they are looking to strengthen their commercial capability by recruiting a high-potential sales professional ready … join a business where your contribution will directly influence future growth whilst learning from experienced enterprise sales professionals. You'll inherit and develop existing customer relationships whilst identifying and winning new enterprise clients across banking, capital markets, insurance and wider financial services organisations. Working with Learning & Development, HR, Compliance ...

consultation (e.g. running interviews, leading workshops)Analysing and interpreting research and stats to detect trends and create strategic and operational recommendationsIdentification of revenue growth, customer acquisition and retention opportunities for IMG clients and delivery of relevant recommendationsWriting client facing reports and presenting key findings to senior managementResource ...

redesign, lead-to-cash transformation, commercial model evolution, and large-scale B2B operational change.Much of our work centres on B2B growth, product reinvention, customer lifecycle transformation, and revenue operations, helping software businesses build the strategies, processes, and operating models they need to grow efficiently and compete … transformation, or commercial roles within software companies.Candidates will have a deep understanding of how SMB, mid-market, and enterprise customers engage across the software customer lifecycle, alongside a point of view on how the industry is evolving. You will be comfortable working in ambiguous environments and have evidence ...

utilities and security, no two days will be the same. If you are commercially driven, enjoy consultative selling and are passionate about delivering exceptional customer experiences, we would love to hear from you. What You'll Be Doing As our IoT & Connectivity Account Manager, you will: Manage and develop … private networking solutions. Prepare commercial proposals, quotations and negotiate profitable agreements. Work closely with our Product, Technical and Operations teams to deliver successful customer implementations. Manage contract renewals and ensure excellent customer retention. Conduct regular customer reviews to identify future growth opportunities. Maintain an accurate sales pipeline ...

adoption of our digital solutions with enterprise clients. Optimise overall Gross Margin on eDNA business while reflecting client needs and scale of opportunities Improve Customer Retention on key cohorts and improve the quality of earnings with larger orders and multi-year projects Upgrade and enhance … into long-term revenue streams. Deliver Tangible Value: Ensure clients experience significant ROI from our biodiversity solutions, empowering them to lead in sustainable practices. Customer Relationship Management: Cultivate Strong Client Relationships: Establish and maintain deep, trust-based relationships with key clients, promoting the adoption of innovative biodiversity technologies. Drive ...

events Building strong relationships with appropriate potential and existing customers Committing to delivering innovative sales performance and achieving personal targets for new business and customer retention Working with, and supporting the Business Development team in progressing key commercial opportunities Attributes : Willingness to learn and a hunger ...

backing. This senior leadership role heads up an established regional branch with a 20-year legacy in IT Managed Services and a remarkable 85% customer retention rate . You will drive profitable growth across the local SMB division while scaling Enterprise accounts across the UK. Key Responsibilities ...