Customer Retention Jobs in the UK

251 to 275 of 496 Customer Retention Jobs in the UK

Account Manager - Client services (Digital Marketing)

Blackburn, yorkshire and the humber, United Kingdom
Hybrid / WFH Options
Principle
client relationships thrive. ✅ Must-Haves 🧠 Agency-side experience in Account Management 📢 Strong verbal and written communication skills 📈 Commercial mindset with a focus on client retention and growth 💻 Solid grasp of the digital landscape (Paid Media, SEO, CRO etc.) 🔍 Detail-oriented and highly organised 🤝 Proven relationship-builder at all More ❯
Posted:

Account Manager - Client services (Digital Marketing)

Blackburn, central scotland, United Kingdom
Hybrid / WFH Options
Principle
client relationships thrive. ✅ Must-Haves 🧠 Agency-side experience in Account Management 📢 Strong verbal and written communication skills 📈 Commercial mindset with a focus on client retention and growth 💻 Solid grasp of the digital landscape (Paid Media, SEO, CRO etc.) 🔍 Detail-oriented and highly organised 🤝 Proven relationship-builder at all More ❯
Posted:

Account Manager - Client services (Digital Marketing)

blackburn, lancashire, north west england, United Kingdom
Hybrid / WFH Options
Principle
client relationships thrive. ✅ Must-Haves 🧠 Agency-side experience in Account Management 📢 Strong verbal and written communication skills 📈 Commercial mindset with a focus on client retention and growth 💻 Solid grasp of the digital landscape (Paid Media, SEO, CRO etc.) 🔍 Detail-oriented and highly organised 🤝 Proven relationship-builder at all More ❯
Posted:

Managed Services Account Manager (Comms & IT)

Greater London, England, United Kingdom
Telappliant
provider, delivering a comprehensive range of solutions across Telecoms, Connectivity, IT Support, and Cybersecurity. With a strong foundation built on technical expertise and exceptional customer service, we are committed to helping businesses succeed in an ever-evolving digital landscape. As part of our ambitious growth strategy, we are expanding … customers. Key Responsibilities · Proactively identify and pursue new business opportunities with the client base. · Build and maintain strong, long-term client relationships to drive customer retention and revenue growth. · Understand client needs to recommend solutions that align with their business goals. · Manage the full sales cycle, from More ❯
Posted:

Managed Services Account Manager (Comms & IT)

london, south east england, united kingdom
Telappliant
provider, delivering a comprehensive range of solutions across Telecoms, Connectivity, IT Support, and Cybersecurity. With a strong foundation built on technical expertise and exceptional customer service, we are committed to helping businesses succeed in an ever-evolving digital landscape. As part of our ambitious growth strategy, we are expanding … customers. Key Responsibilities · Proactively identify and pursue new business opportunities with the client base. · Build and maintain strong, long-term client relationships to drive customer retention and revenue growth. · Understand client needs to recommend solutions that align with their business goals. · Manage the full sales cycle, from More ❯
Posted:

IT Account Manager Preston Sales

Preston, Lancashire, United Kingdom
Telappliant group
responsibilities will be: Proactively identifying and pursuing new business opportunities with the client base. Building and maintaining strong, long-term client relationships to drive customer retention and revenue growth. Understanding client needs to recommend solutions that align with their business goals. Managing the full sales cycle, from … uncapped commission. This is a hybrid role with flexibility to work from our offices and remotely; however, you will be expected to travel to customer sites on scheduled meetings. A Few of the Benefits We Offer: 25 days holiday, plus UK Bank Holidays. An additional day off to celebrate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

CRM & Automation Specialist (Leads Hub Manager)

Halesowen, West Midlands (County), United Kingdom
Hybrid / WFH Options
Totally Recruitment
analyse CRM data , providing insights and recommendations to improve automation performance. Collaborate with the marketing and sales teams to implement lead nurturing sequences and customer retention strategies. Keep documentation & SOPs up to date to ensure smooth onboarding for new users Requirements: Experience with Go High Level (or More ❯
Employment Type: Permanent
Salary: £30000 - £45000/annum Bonus Scheme
Posted:

CRM & Automation Specialist (Leads Hub Manager)

Halesowen, West Midlands, United Kingdom
Hybrid / WFH Options
We Build Trades Ltd
analyse CRM data , providing insights and recommendations to improve automation performance. Collaborate with the marketing and sales teams to implement lead nurturing sequences and customer retention strategies. Keep documentation & SOPs up to date to ensure smooth onboarding for new users. What We Are Looking For Experience with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Junior Account Manager

London Area, United Kingdom
Cubiq Recruitment
strong relationships Act as the key contact between clients and internal teams Identify upsell/cross-sell opportunities Support contract renewals and improve client retention Help clients stay compliant with standards like GDPR and Cyber Essentials Work closely with marketing, procurement, and technical teams Keep internal systems and More ❯
Posted:

Junior Account Manager

london, south east england, united kingdom
Cubiq Recruitment
strong relationships Act as the key contact between clients and internal teams Identify upsell/cross-sell opportunities Support contract renewals and improve client retention Help clients stay compliant with standards like GDPR and Cyber Essentials Work closely with marketing, procurement, and technical teams Keep internal systems and More ❯
Posted:

Account Director

Scotland, United Kingdom
Dunbar Brown Group
new business opportunities through prospecting, networking, and relationship building with key decision-makers. -Build and maintain strong relationships with existing clients to drive client retention and upsell additional services. -Collaborate closely with internal teams, including data analysts, consultants, and project managers, to develop tailored solutions that meet clients More ❯
Posted:

Technical Partnership Manager

Tewkesbury, Gloucestershire, United Kingdom
Redwood Search
as festivals, conferences, exhibitions, and outdoor events. Client Relationship Building: Develop and maintain strong, long-term relationships with both new and existing clients, ensuring customer satisfaction and retention. Sales Strategy & Proposals: Develop and deliver tailored sales strategies and proposals to meet the unique needs of your clients. Event Networking More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Account Manager

London, United Kingdom
Payfuture
relationship with large enterprise clients and leading the closure with strategically important merchants. You will be responsible for the acquisition, revenue maximization and Client retention Building relationships with new merchants by positioning Payfuture as an ally and a thought leader. You will spot cross- and up-selling opportunities More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Development Director - Parking/Healthcare

London, United Kingdom
Hybrid / WFH Options
APCOA PARKING UK
expand the company's network, and stay current on industry trends and regulations. Account Management Develop and maintain strong relationships with clients to ensure customer satisfaction and retention. Work in partnership with each client to provide innovative solutions with a focus on identifying continuous improvement and growth and upselling More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Technical SEO Executive

London, United Kingdom
Polarisagency
higher conversions. Implement tracking solutions and analyse data from Google Analytics, Hotjar, and other CRO tools. Provide data-driven insights and recommendations to increase customer retention and revenue. Website Migrations: Plan and manage SEO migration projects, including domain changes, platform migrations, and URL restructuring. Conduct pre-migration More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Marketing Content Specialist

Wakefield, England, United Kingdom
SCC
responsibilities as the Content Marketing Specialist: Collaborate with the Sector Marketing Manager on campaign and content plans. Develop and deliver digital marketing campaigns for customer acquisition and retention. Provide marketing advice on communications, channels, and platforms. Ensure effective messaging and content for key marketing activities. Write creative copy for More ❯
Posted:

Lead Insights Analyst

London, United Kingdom
The Economist
Acquiring Enterprise subscribers is a key pillar in our growth strategy, and to do this we need to make the best use of our customer and prospect data. In this role you will be analysing data from a range of sources (including Salesforce CRM & Marketing Cloud, and Google Analytics … with sales and marketing teams to help them identify the best leads and understand the drivers behind new business growth. Working with the Product, customer success and retention teams you will help to identify opportunities to grow customer engagement and drive up- and cross-sell rates. … KPIs to drive business growth. Support regular reporting of performance across a range of metrics including lead generation and conversion, customer engagement, client retention and up-sell. Participate in the product roadmap process, identifying and sizing opportunities in data Proactively identify insights that can improve effectiveness across More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Insights Analyst New London - Commercial

London, United Kingdom
Economist Group
Acquiring Enterprise subscribers is a key pillar in our growth strategy, and to do this we need to make the best use of our customer and prospect data. In this role you will be analysing data from a range of sources (including Salesforce CRM & Marketing Cloud, and Google Analytics … with sales and marketing teams to help them identify the best leads and understand the drivers behind new business growth. Working with the Product, customer success and retention teams you will help to identify opportunities to grow customer engagement and drive up- and cross-sell rates. … KPIs to drive business growth. Support regular reporting of performance across a range of metrics including lead generation and conversion, customer engagement, client retention and up-sell. Participate in the product roadmap process, identifying and sizing opportunities in data Proactively identify insights that can improve effectiveness across More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Ecommerce Manager

London, United Kingdom
Kinetica UK Ltd
groundbreaking products that have revolutionised the industry. With over 130 major beauty awards, the company is a leader in its field, delivering high-quality, customer-centric solutions. The brand has a strong presence in major global markets and is committed to innovation, creativity, and solving unmet consumer needs through … take charge of growing and optimising the UK ecommerce channels. Reporting to the Brand Marketing Director, you'll manage the website, develop strategies for customer acquisition, and ensure seamless site operations. With a focus on revenue growth, user experience, and digital marketing, you'll lead cross-functional teams and … like Google Analytics and Triple Whale to inform future strategies and improve conversion rates. Oversee UX/UI improvements to enhance usability and drive customer engagement. Troubleshoot and implement new features with developers and agencies. Utilise A/B testing and performance metrics to inform strategic decisions. Maintain relationships More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Designer - Maternity Leave Cover

London, United Kingdom
Hybrid / WFH Options
Tbwa Chiat/Day Inc
to making that happen. That's where you come in. We're looking for maternity cover for a Senior Product Designer to join our customer retention team . This team helps customers stay with us (or come back if they've taken a break) by using smart … design within their squad. They carry out user research and reiterate based on findings to deliver high converting and retaining digital journeys that meet customer needs as well as commercial goals. In this role, you'll join an autonomous, cross-functional Product team , working closely with Engineering and Insight … teams. You'll also collaborate with Marketing, Brand, Proposition, Operations, and Customer Love to ensure we continue delivering a best-in-class experience. In this role, you can expect to Craft seamless retention experiences - designing intuitive, personalised flows that encourage customers to stay, or return, and engage More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Account Executive, Install Base

United Kingdom
Genesys
and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to … the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. Job Title: Senior Account Executive, Install Base Department & Team: UKI, Install Base Sales (Stuart Templeton) Reports to: Alistair Burton Location: UK Summary … As an Install Base Senior Account Executive, you will expand customer relationships, drive growth, and maximise the value of Genesys solutions through cross-sell, up-sell and expansion opportunities. The Account Executive is the catalyst behind Genesys' success as an organisation creating experiences rooted in empathy - building trust and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior E-Commerce Manager

London, United Kingdom
PEI
meet their business objectives and outperform in their markets. The marketing team will be strategic partners to the business, collaborating to design and deliver customer-centric, creative and high-performance programs which improve brand preference, engage more market professionals and underpin commercial success. We are looking for a data … candidate has experience in B2B eCommerce, conversion rate optimization (CRO), and subscription and event sales. Responsibilities and duties Funnel Optimization & Conversion Strategy Analyse the customer journey from article discovery (via search) to subscription purchase. Optimize landing pages, calls-to-action, and pricing structures to drive team subscriptions. A/… Optimize high-traffic articles to improve subscription conversion rates. Work with the content and marketing teams to ensure seamless handoff from discovery to purchase. Customer Experience & Retention Reduce churn and improve customer lifetime value (LTV) through optimized onboarding. Ensure a frictionless team subscription purchase process, including More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Credit Risk Analyst

London Area, United Kingdom
Harnham
areincredibly data-driven. THE ROLE You can expect to be involved in the following day-to-day: Collaborate with the analytical team to support customer credit strategies, commercial goals, and enhance the customer experience. Work with cross-functional teams to create, test, and implement retention-focused … campaigns. Use data insights to optimise campaign performance. Perform segmentation analysis to identify high-value customer groups and tailor strategies to boost engagement. Ensure strategies comply with regulations and internal policies, minimising risks related to credit, complaints, and financial outcomes. Monitor campaign performance and prepare reports to assess impact … on customer behaviour, retention, and financial performance. Stay updated on industry trends and customer behaviour to propose solutions that enhance processes and optimise customer initiatives. YOUR SKILLS AND EXPERIENCE Ideally experience working across credit cards. Strong coding skills, in python, or SQL. Experience building MI. More ❯
Posted:

Credit Risk Analyst

london, south east england, United Kingdom
Harnham
areincredibly data-driven. THE ROLE You can expect to be involved in the following day-to-day: Collaborate with the analytical team to support customer credit strategies, commercial goals, and enhance the customer experience. Work with cross-functional teams to create, test, and implement retention-focused … campaigns. Use data insights to optimise campaign performance. Perform segmentation analysis to identify high-value customer groups and tailor strategies to boost engagement. Ensure strategies comply with regulations and internal policies, minimising risks related to credit, complaints, and financial outcomes. Monitor campaign performance and prepare reports to assess impact … on customer behaviour, retention, and financial performance. Stay updated on industry trends and customer behaviour to propose solutions that enhance processes and optimise customer initiatives. YOUR SKILLS AND EXPERIENCE Ideally experience working across credit cards. Strong coding skills, in python, or SQL. Experience building MI. More ❯
Posted:

Account Manager

London, England, United Kingdom
Hybrid / WFH Options
WeAreAspire
? Our exciting London based client are growing at a rapid rate and could be the ideal match for you! Role: Account Manager - Customer Retention and Growth Location: London (Hybrid) Salary: Up to £50,000 + Comms About the Company: Our client, a forward-thinking intelligence … Collaborating with internal teams, the goal is to manage commercial relationships while securing renewals and uncovering up-sell opportunities. Key Responsibilities: Collaborate with the Customer Engagement and Research teams to deliver maximum value to clients. Develop strategic relationships with C-level executives to drive account renewals and growth. Drive More ❯
Posted:
Customer Retention
10th Percentile
£23,500
25th Percentile
£29,500
Median
£39,250
75th Percentile
£57,500
90th Percentile
£68,375