301 to 325 of 494 Customer Retention Jobs in the UK

Channel modelling: Develop and oversee robust analytical models to assess and optimise performance across diverse sales channels, with a strong focus on subscription dynamics, customer retention, and revenue forecasting. Long-Term Strategy- Collaborate closely with the CEO to define and refine the company’s long-term vision More ❯

and managed services. Manage a headcount budget to grow the team, including hiring and onboarding new sales talent. Collaborate across departments to deliver seamless customer experiences. Monitor sales performance, pipeline health, and forecasting accuracy. Foster a high-performance, accountable, and results-driven culture. What We’re Looking For Demonstrated More ❯

sales pipeline to achieve and exceed revenue targets. Collaborate with our Global Sales Team to maximize sales and ensure client retention. Represent Instem at customer meetings, trade shows, and events as required. Maintain accurate records and updates in Salesforce or equivalent CRM systems. Partner with our Operations Team to More ❯

right for you! As Sales Enablement Specialist, you'll be instrumental in equipping our sales team with training, resources, and strategies essential for both customer acquisition and retention. Tasks Your area of responsibility Develop and maintain a variety of high-quality, engaging sales collateral, including presentations, call scripts, case More ❯

managing a Marketing Assistant to ensure success.What You'll Be Doing:Product Marketing Strategy: Develop a deep understanding of target markets, buyer personas, and customer journeys to position our SaaS products effectively.Campaign Execution: Plan and oversee multi-channel marketing campaigns, including digital marketing, content creation, social media, email, and … events.Market Research & Insights: Conduct competitive analysis, industry research, and customer feedback reviews to refine product messaging and marketing strategies.Customer Acquisition & Retention: Implement strategies for SEO/SEM, paid ads, content marketing, and lead nurturing to attract and retain customers.Sales Enablement: Develop compelling sales materials, case studies, pitch … related degree (2:1 or higher) or CIM qualification preferred.Leadership Skills: Experience managing and mentoring junior team members.Marketing Expertise: Strong knowledge of campaign management, customer segmentation, and sales enablement.Tech-Savvy: Hands-on experience with marketing automation, CRM, SEO/SEM, and analytics tools.Excellent Communicator: Strong written and verbal communication More ❯

across our EMEA Support & Services organization. In this executive role, you will lead a high-performing, cross-functional team, setting a high standard for customer success, bookings, and billings growth. You'll work closely with Fortinet's Global Customer Success & Support leadership to shape and implement strategies that … be based at one of Fortinet's major hubs within the EMEA region. Key Responsibilities: Strategic Leadership : Serve as the primary owner of all Customer Success & Support activities across EMEA, representing the region on Fortinet's global CS&S senior leadership team. Customer Engagement & Escalation Management : Act as … an executive escalation point and a trusted leader in high-stakes customer interactions, ensuring rapid resolution and high customer satisfaction. Financial Management : Drive revenue and manage the full budgeting cycle, including P&L management, staffing, and resource allocation, to meet quarterly and annual targets. Operational Excellence : Oversee the More ❯

for travel and hospitality that works with 3,200+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion. RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping … ROI by delivering actionable insights from over 4 billion searches and 23 billion data points across 100+ countries. Our platform leverages AI to enable customer acquisition, retention, and wallet share expansion. For more information, visit Adara Website. Role Overview We are seeking a dynamic and results-oriented … D rive revenue by upselling and cross-selling within your book of business. Collaboration: W ork closely with internal teams (e.g., Marketing, Product, and Customer Success) to ensure smooth execution of campaigns and ensure client success. Travel: R egular travel to client meetings, industry events, and conferences, as required More ❯

the following: Lead on a number of complex client relationships Deliver an outstanding client management experience Attend client meetings to ensure a high client retention rate Assist in overseeing junior members of the team, providing support with their training Review and sign off reports, ensuring client requirements are More ❯

Thank you for taking the time to visit our job board and your interest in a career with Validity! Associate Customer Success Manager Uxbridge, Greater London, United Kingdom About the Role Validity is looking for an Associate Customer Success Manager to join our team in our Uxbridge office … issues by leveraging Validity's Everest and Certification solutions. The ACSM provides ongoing proactive and reactive support to our Center of Excellence Community, managing customer requests through a team of Community CSMs via a queue. Typical daily activities include managing customer inquiries, providing guidance, solving issues, and proactively … reaching out with relevant content and check-ins. The goal is to add value, enable customer success, and foster long-term relationships. This is a hybrid role requiring work 3 days per week in our Uxbridge office (Uxbridge town center). Team Dynamic We seek a positive, driven candidate More ❯

Managed Services Providers. We are a highly accredited Microsoft-centric, SME-focused MSP with a reputation built on service excellence and an enviable client retention rate. As we embark on an ambitious growth phase, we seek a dynamic and entrepreneurial sales leader to drive our expansion, cultivate high … embark on an ambitious growth phase, we're looking to expand our reach and elevate client success through this pivotal role. With the highest customer retention rate in our market, we combine a strong operational foundation with agility and an entrepreneurial spirit. The Opportunity: Reporting to the More ❯

Managed Services Providers. We are a highly accredited Microsoft-centric, SME-focused MSP with a reputation built on service excellence and an enviable client retention rate. As we embark on an ambitious growth phase, we seek a dynamic and entrepreneurial sales leader to drive our expansion, cultivate high … embark on an ambitious growth phase, we're looking to expand our reach and elevate client success through this pivotal role. With the highest customer retention rate in our market, we combine a strong operational foundation with agility and an entrepreneurial spirit. The Opportunity Reporting to the More ❯

Managed Services Providers. We are a highly accredited Microsoft-centric, SME-focused MSP with a reputation built on service excellence and an enviable client retention rate. As we embark on an ambitious growth phase, we seek a dynamic and entrepreneurial sales leader to drive our expansion, cultivate high … embark on an ambitious growth phase, we're looking to expand our reach and elevate client success through this pivotal role. With the highest customer retention rate in our market, we combine a strong operational foundation with agility and an entrepreneurial spirit. The Opportunity Reporting to the More ❯

Managed Services Providers. We are a highly accredited Microsoft-centric, SME-focused MSP with a reputation built on service excellence and an enviable client retention rate. As we embark on an ambitious growth phase, we seek a dynamic and entrepreneurial sales leader to drive our expansion, cultivate high … embark on an ambitious growth phase, we're looking to expand our reach and elevate client success through this pivotal role. With the highest customer retention rate in our market, we combine a strong operational foundation with agility and an entrepreneurial spirit. The Opportunity: Reporting to the More ❯

The role You’ll be the main point of contact for all existing customers within the agreed region, with the central aim of ensuring customer satisfaction, retention, and growth of accounts, following account management processes over the customer lifetime. Day-to-day includes: Regularly assess customers … new customers Maintaining a clear and regular contact strategy for assigned customers to build strong relationships and effectively address any issues or concerns. Monitoring customer usage and providing proactive support to ensure retention and increase usage. Attending events to maintain the presence and reputation of the company … and engage/strengthen relationships with existing customers. Addressing and resolving any customer questions promptly, either received directly or via first-line support, to ensure a positive customer experience. Providing regular reports to management on account status, usage, and renewal rates, together with updated action plans, as appropriate. More ❯

proposal Attending networking and corporate business events Providing feedback on competitor activity and market trends Working closely with the sales team to ensure client retention Experience Needed: Sales experience Proven track record in business development Tenacious, self-motivated and confident Driven by targets and an unlimited earning potential More ❯

Renewals Team Leader , you will manage and support a team of Renewals Account Managers, ensuring they meet targets, deliver exceptional client service, and drive customer retention. Alongside your leadership duties, you'll also manage your own pipeline of high-value renewal clients, helping to set the standard for performance More ❯

record of producing top talent. Additional information below: Secure industry with an established company that has been around for 15 years with a 95% Customer retention rate. Clear career path that can lead to your first promotion within 6 months. Most Account Executives are promoted from within. More ❯

record of producing top talent. Additional information below: Secure industry with an established company that has been around for 15 years with a 95% Customer retention rate. Clear career path that can lead to your first promotion within 6 months. Most Account Executives are promoted from within. More ❯

meet both business and legal requirements. Expand and enhance our portfolio of digital engagement tools, including rewards, credits, digital wallets, and subscriptions, to drive customer loyalty and retention. Define and execute a clear technical roadmap in close collaboration with senior leaders across engineering, product, and business teams. Champion engineering More ❯

lead a strategic plan to enhance the digital user experience. Ensure the website embodies the company's brand values and is optimised for all customer journey stages—discovery, consideration, and conversion. Focus on driving customer acquisition and retention through UX improvements, such as loyalty initiatives and … personalised experiences. Manage daily trading activities to drive website sales and key performance indicators (KPIs). Leverage analytics and customer feedback to refine strategies and drive improvements. Oversee the website development roadmap and budget. Collaborate with internal teams and external partners to implement updates and enhancements that improve functionality … and customer satisfaction. Deliver a seamless customer experience by connecting physical retail environments with the digital journey. Inspire, lead, and develop a high-performing e-commerce team while fostering a culture of collaboration, innovation, and continuous improvement. Work closely with teams across technology, retail, marketing, product, and creative More ❯

lead a strategic plan to enhance the digital user experience. Ensure the website embodies the company's brand values and is optimised for all customer journey stages—discovery, consideration, and conversion. Focus on driving customer acquisition and retention through UX improvements, such as loyalty initiatives and … personalised experiences. Manage daily trading activities to drive website sales and key performance indicators (KPIs). Leverage analytics and customer feedback to refine strategies and drive improvements. Oversee the website development roadmap and budget. Collaborate with internal teams and external partners to implement updates and enhancements that improve functionality … and customer satisfaction. Deliver a seamless customer experience by connecting physical retail environments with the digital journey. Inspire, lead, and develop a high-performing e-commerce team while fostering a culture of collaboration, innovation, and continuous improvement. Work closely with teams across technology, retail, marketing, product, and creative More ❯

in the world of travel with authoritative marketing skills to help our clients company grow? Our client provides innovative business travel solutions and local customer service in 65 countries. It's a great place for hardworking people who share a true passion for tech and travel. The marketing team … strategies, and delivering business impact. The Salesforce Marketing Cloud (SFMC) Specialist will be responsible for developing, executing, orchestrating, and optimizing global innovative and impactful customer marketing campaigns across various channels, leveraging segmentation & data. This role requires a strategic thinker with hands-on experience in managing campaigns that foster customer loyalty, retention, and lifetime value. You: We are looking for someone to lead a small team who specialize in using the Sales Force Marketing Cloud (SFMC) platform to drive ABM, Demand Gen, Nurture and lifestyle campaigns on a global scale. There is a strong emphasis on transformation More ❯

In this role, you will be responsible for creating and delivering GTM strategies and materials that enable revenue growth, drive product adoption, and support customer retention. At Xeneta, Product Marketing reports into the wider Product Management organization and we work most closely with the Value, Marketing, Sales, and Customer … planning for new products and features within your designated pillars, ensuring alignment with overall business objectives. In addition, your responsibilities are to: Define target customer segments and develop customer personas by conducting market research and competitive analysis to identify trends and opportunities. Partner with the Marketing Team to … create engaging content and campaigns that reinforce our positioning and messaging throughout the customer journey. Additionally, you will together create and test research-based positioning and messaging strategies. Develop enablement and marketing materials for customers, partners, customer success (CS), and sales teams that support the overarching value proposition More ❯

leads and clients. Market & Industry Intelligence Stay ahead of carbon market trends, pricing strategies, and regulatory frameworks (SBTi, ICVCM, CORSIA) . Provide insights on customer demand and competitor positioning to help refine sales strategy. Collaboration & Strategy Execution Partner with the marketing team to refine messaging and optimize lead generation. … Work closely with science & operations teams to ensure technical credibility in customer conversations. Support InPlanet's overall business development and go-to-market strategy . Living Our Values At InPlanet, we have a big vision of solving climate change, and we are looking for individuals who are genuinely passionate … and qualify high-potential leads efficiently. Stakeholder Engagement & Influence: Build trusted relationships with sustainability leaders. Negotiation & Deal Structuring: Close high-value contracts that align customer & InPlanet's goals. Bonus Points (but not essential) Understanding of voluntary carbon markets & corporate sustainability commitments. Familiarity with carbon credit procurement, carbon removal strategies More ❯

Harmsworth Media (the I Paper and the New Scientist). You will define and maintain reports to track key performance indicators (KPIs), build advanced customer segmentation models, and leverage predictive analytics to enhance business decision-making. Main Responsibilities Lead data analysis initiatives across the subscriber lifecycle, from acquisition to … and lifetime value. Define and maintain reports to track KPIs, providing actionable insights to stakeholders across the business. Develop, improve, and maintain customer segmentation models to provide deep insights into the subscription base and inform Product/Marketing strategies. Utilise predictive analytics and retention modelling … to forecast churn risk and customer behaviour, leveraging data science techniques. Collaborate with cross-functional teams , including marketing, finance, and product, to ensure data-driven decision-making aligns with business objectives. Deliver actionable recommendations to optimise marketing spend, customer acquisition, and retention strategies. Person Specification 6+ More ❯